The Shake Yard in Craven

Ordered food via just eat and got a call from a very rude man within minutes of placing my £60 order saying that we are over 2 miles away so need to pay a delivery charge on arrival despite it saying free delivery of order over £20. He kept hanging up on us and was very very rude. I was on google maps and we was only 1.8 miles away from the restaurant but he continued to rant about he is too busy. I am just so glad I ordered on credit card as I will be doing a chargeback based on service/order not received as he has refused now to make our food. Never order with this place as service is well below the standard of any other place I have ever used.

Kai absolute legend looked after me.

Hot chocolate was poor - I could have done a better one at home with cheap powder.

Went this pub last night for family meal, cracking meal service was excellent good value for money will return again when in area thanks to all the staff for making us very welcome.

The woman who runs this place is the rudest woman I have come across, she needs a career rethink. Literally 80% of the reviews on here detail her rudeness and the poor way in which she communicates with customers. Our experience was no different, everything was too much hassle for the staff, rude attitude, bad manners and rubbish coffee. Just don’t come here, it’s an embarrassment to Ingleton. I shall never return here. At the very least this woman needs to do a course in customer service. The customers are literally paying your wages. So so rude, angry and aggressive.