Based on 3.801 opinions finded in 2 websites
Based on 3.801 opinions finded in 2 websites
Opinions
Did not like where we we seated it was very hot & uncomfortable ,as it was near the carvery, the wait of 40 minutes for our food to come was unexceptionable, I understand that it was very busy, eventually when the food came out it was very nice , but being uncomfortable and the long wait we could not enjoy our meal, just wanted to hurry up and get out ,I have used the sailmaker many times and never has it been that bad, even when it was very busy there was no meet and greet when we arrived which there always has been in other times, we had to wait till the bar was clear to speak to a member of staff to let them know we had arrived to be shown to our table, im sorry to say in all the times we have come to the sailmaker for meal this was not a very good experience, and this is the first time I have ever had to write such a long comment.
carol bavage . 2025-03-27
MORE AT Google
All the staff were friendly and welcoming and delivered great customer service. The food was freshly cooked and very tasty and I would definitely recommend the Sailmaker to my friends and family.
Nick Kenyon . 2025-03-27
MORE AT Google
Newly reopened with some new staff and a new layout. Staff coped extremely well and were friendly a cheerful throughout. Food was good tasting and good value.
Susan Buller . 2025-03-27
MORE AT Google
We attended the soft reopening after it's refurbishment and was very impressed with the new look and feel of the sailmaker, the team were very attentive and looked proud to be working there and the food was to a very good standard as well
garry wild . 2025-03-27
MORE AT Google
The building has been tastefully decorated and I like the fact the front part of the pub has been converted into a sports bar. The service was very good, although of course this may be due to the fact that there were lots of staff working yesterday for your training day. The food was excellent, as normal, we had 3 starters which arrived within a reasonable time from ordering. Did not use your app to order but did as normal and went to bar. Once cleared, our main meals were served again within a reasonable time and were excellent and hot. Again the table was cleared quickly after we had all finished our meals. Throughout the staff were attentive ensuring that everything was good with our food and that we were enjoying the food, but not intrusive. We left as you had started to clean the restaurant area ready for evening service feeling that we had enjoyed the pub and our food experience
Dave Norman . 2025-03-27
MORE AT Google
Long wait, wrong order, cold food - won't be going again!! Spoiled my birthday celebrations!
Janet Reed . 2025-03-27
MORE AT Google
Loved my time here when i have visited in the past. Both the food and the staff was lovely. I cannot wait to return after the reopening!!
Jay McNamara . 2025-03-25
MORE AT Google
Can't wait for them to re open, came here 2 months ago and had the best experience. Staff were so accommodating and friendly. The food was on point and the whole atmosphere and experience was one of the best I have experience. Thank you Team
Amy Yarde . 2025-03-25
MORE AT Google
Such a lovely atmosphere. Cannot promote and recommend enough. The team were fantastic, special shout-out to Ola who looked after us so well ! We are super excited to come back and we’ve heard that they’ve just had a refurb ! Cannot wait to come and see the new place and bring all our friends and family ! It’s our new favourite 🤩
Georgie Davies . 2025-03-25
MORE AT Google
Fantastic service and food. Always something for all the family. We are looking forward to visiting again after opening
kaiden . 2025-03-11
MORE AT TripAdvisor
Fantastic service from Vickie and Lauren. I was served quickly at the bar and both the ladies were very polite. Roast beef was delicious on the carvery and i will not hesitate to recommend to friends and family's
Olaa Whaley . 2025-03-08
MORE AT Google
Service as always was super quick and welcoming. Had the carvery turkey and beef both lovely and tender. Yorkshire pudding nice and big as always. Plenty of fresh cooked vegetables to choose from, my only comments are -roast potatoes could be a little bit more on the crispy side, the leek and red onion needs more seasoning and the cauliflower cheese wasn't any where cheesy enough and needs more seasoning, but other than that I still cleared my plate 😋 😊
Tania Perkins . 2025-03-03
MORE AT Google
I am very impressed with a lady called Molly (I think) who double checked my cousins dinner who is gluten intolerant. She stopped my cousin eating the dinner as it hasn't looked right and double checked the ingredients. Real gem.
Iva Dell . 2025-03-01
MORE AT Google
Daisy was lovely, very attentive
Susan Loring . 2025-02-27
MORE AT Google
Lovely meal, perfectly cooked steak, juicy tender chicken for the tikka and really tasty Katsu chicken burger! Staff very polite and helpful! All round amazing time! Would definitely recommend!
Molly Birtwistle . 2025-02-27
MORE AT Google
Our family lost a loving member of our family and had the wake at the sailmaker cannot fault the staff and would like a special mention for Sophie who did the buffet everyone said how great it was brilliant and my husband’s family can be picky but only good words came from then so yet again thank you Sophie for the buffet and the rest of the staff
Trip752985 . 2025-02-23
MORE AT TripAdvisor
Lovely food can get a bit busy and takes ages to ve served at the bar myst reserve a table though.
jackie achurch . 2025-02-23
MORE AT Google
Very welcoming, speedy service and great food. Thank you very much. We’ll definitely book again
Becky Carr . 2025-02-23
MORE AT Google
I was going to have a carvery until I went over to check it out prior to ordering. Jesus Christ, the meat looked like u could knock a building down with the rock hard dry rubbish that was left. Service was slow, they were short staffed, portions were very small and prices were way too high for the type of pub and quality of food. Definitely will not be going back again.
Katie Hare . 2025-02-23
MORE AT Google
Me and my family always choose the sailmaker as our restaurant when the family gets together so 21/02/25 was no different, we opted into trying the new menu items and the children fully enjoyed the new Paddington inspired menu especially the marmalade chicken wings. It was a rather busy visit with a private function being catered for as well however I found that the staff managed themselves very well and didn't make us regular folk feel less important as they tended to all of our needs.
Linny68 . 2025-02-22
MORE AT TripAdvisor
I came in on the 21/02/25 by myself this time for a quick bite to eat at lunchtime, I decided to try one of the new menu items (beef chilli) this was a very lovely meal and I even had room for dessert so had a apple crumble and ice cream with extra toffee sauce. I will always be a loyal customer to this restaurant as they have never failed us and always provided a great experience and wonderful food.
Revolluna . 2025-02-21
MORE AT TripAdvisor
Very good, friendly staff, good food reasonable priced.
alan wright . 2025-02-21
MORE AT Google
Amazing carvery, good choice of meats and vegetables and was pleasantly surprised to see that kids meals are £1 during half term which saved me some money. Kids meals were also decent portion sizes 😊 we'll definitely be back soon.
Lizzy Englefield . 2025-02-21
MORE AT Google
Lovely meal, friendly and efficient staff, turned a family meal into a memorable experience for which we were all grateful.
David A . 2025-02-20
MORE AT TripAdvisor
Gone downhill since last visit around 6 months ago. Made a booking a couple of days before coming here, with family. Got for the time stated and had to wait for about 5 minutes before being greeted. Then when they took the name, the table wasn't ready, so had to clean it and then sit us. Had to wait around 50 minutes for food to arrive with no updates from staff. But overheard them update a couple of new customers about the wait. Felt like we were put in a corner and ignored. Will be a while before we consider coming back.
Tom Hillier . 2025-02-20
MORE AT Google
The people who work there are helpful and polite and we enjoy the meals. Keep up the good work.
Roger Jones . 2025-02-17
MORE AT Google
Breakfast with Santa was amazing.. great food and excellent service from Vikkie, Brooke and SJ will definitely book again for next year Thankyou everyone
Jessica Skidmore . 2025-02-17
MORE AT Google
The sailmaker is a very clean and friendly environment. The staff are extremely helpful and nothing is too much trouble. The food is always piping hot, very tasty and worth the money.
julie smith . 2025-02-16
MORE AT Google
Ok decor and furnishings. Nice touches with local images. Average food - not bad but not great (carvery). All the meats looked tired and small and dry, but it was late for a Sunday carvery (6:30). Service though plumbed the depths of really poor. No explanation of ordering process, no real interaction with staff. Main issue though is why do waiting staff think it’s acceptable to bring a single cup of tea to a table that’s ordered desserts and coffee and walk away without attempting to remove a single dirty, obviously finished with dinner plate(s)? Then bring a single cup of coffee (without ordered milk) and struggle to find space for it on the table and still attempt to leave without removing a single dirty plate. What part don’t they understand? Wouldn’t rush to revisit I’m afraid.
Chris Kelly . 2025-02-16
MORE AT Google
Great service and very nice carvery
E Markowicz . 2025-02-14
MORE AT Google
Good food, nice atmosphere, and great service from Jack behind the bar, would highly recommend.
Stuart P . 2025-02-14
MORE AT Google
Excellent service and food, thank you to Jack
Emelia Pattison . 2025-02-14
MORE AT Google
Very good carvery. Rob was lovely. Thank you
Marzena Markowicz . 2025-02-14
MORE AT Google
Great service and great food. I had my cowboy burger made by head chef Russ, it was hot and very tasty! Many thanks!
Grzegorz Markowicz . 2025-02-14
MORE AT Google
Came this evening and had an amazing meal would really recommend the donner kebab. Excellent service from ola and jess will definitely be returning.
Kieron Skidmore . 2025-02-14
MORE AT Google
A friendly welcome and tables set up for our large group of 12-14 people. Staff welcoming and helpful. Food was great. Overall really good value for money
Lisa . 2025-02-14
MORE AT Google
Food from carvery was dry and shrivelled up. 1 dessert wasn't available so had nothing, other dessert was so tiny and left half of it as not good.
Melanie Sylvester . 2025-02-14
MORE AT Google
I had a wonderful experience at The Sailmaker ! The atmosphere was warm and welcoming, but what really stood out was the food and service. Ella, the chef, did an amazing job—everything was cooked to perfection, full of flavour, and beautifully presented. You can really tell she takes pride in her work! The service was just as impressive. The staff were friendly, attentive, and made sure we had everything we needed. From start to finish, it was a fantastic dining experience. I’ll definitely be coming back!
Ethan webb . 2025-02-14
MORE AT Google
Clean, friendly, great atmosphere, good selection of foods. Good value for money.
mogoggy . 2025-02-10
MORE AT Google
Very good experience. 4 of us dropped in for lunch after being at the explosion museum (3 generations) there was something for all of us. The portions were a reasonable size and price. the food was served quickly and was well cooked. It was particularly good to see that children's portions came in 3 sizes, a great step forward as most 3year olds don't eat as much as an average 11year old so grading the size of the meal is great.
Carol Stewart . 2025-02-03
MORE AT Google
The carvery was amazing so much choice of vegetables the staff all work so hard and are very pleasant and polite
Christine Roxburgh . 2025-02-02
MORE AT Google
Callum was an excellent server sharing his knowledge of menu to new people in restaurant.
Marc Tribouillard . 2025-02-01
MORE AT Google
Overall, it was a good experience. 4 star just because of a few things Got the drinks but not the kids' drinks. So when you have a 3 and a 4 years kid . Staring on you because they don't have they own one's is a little bit annoying. Went on bar all sorted. But the main problem was to pay for a large £15+carvery and to get a ver, very thin slice of ham/beef and smaller honestly 2/2 inches because it was the end of it. And 2 thin slices of turke.. was so thin that the meat broke apar, not morethann 100gr of meataltogetherr. Yea, you can have as much veg you like . But this is not the point when you want a roast dinner. Most probabl, the GP +stock on this dish is a nice one for Kitchen Manager. there weres no sauces, just gravy. I've asked for some . Manged to get some in 10 min after I started eating. Again, this place has potential could get 5 easily with just a little bit of work. Nice location. Decent prices.
Alyn Gabriel . 2025-01-30
MORE AT Google
Uncle Barry loves it here. The staff make him feel comfortable. He likes to sit in the window seat, S.J makes it an easy process for us. Thankyou
Kinsie hague . 2025-01-28
MORE AT Google
Daisy at the bar was amazing! She was attentive, smiley and so helpful that she made us feels special!
Jonathan . 2025-01-27
MORE AT Google
I just want to say Thank you to Daisy. She is such a lovely lady that was always there, behind the bar, to help, serve and joke with us. She really made our evening warm and special.
Nana Gladwish . 2025-01-27
MORE AT Google
The food was lovely, the staff on shift were friendly and helpful. We have been here many times and I have only had one negative experience and that was due to one of the managers (they were not on shift this time).
Lucy Coleman . 2025-01-25
MORE AT Google
One of, if not the first to try the new ultimate ribs and chicken platter! Stunning! Hot and fresh, ribs just melted off the bone. Chicken wings and SF fillet just as good. Have to be honest I didn’t clear my plate but that’s good news for hungry carnivores out there. All served with a welcoming smile and friendly conversation by the lovely Olaa and Jess. Just leaves me to wash it down now with some top notch Inch’s cider. Will come again 👍
steve vincent . 2025-01-23
MORE AT Google
Staff always Freindly and with good guidance Always Happy and can be approached Food from Carvery to Main Menu VG Mother in law always has small plate from the Carvery and Yet clears the plate without any problem Wheel Chair Access makes it easy and at the age of 99 Hopefully by May next year at the age of 100 Peggy will still clear the plate Thank You
Paul McCulloch . 2025-01-23
MORE AT Google
Ola has been a brilliant server. Very welcoming, efficient and attentive. 10/10 we will be back.
Valerie Campbell . 2025-01-23
MORE AT Google
Awesome. Russ and SJ were very helpful and friendly
Faye . 2025-01-22
MORE AT Google
Nothing mind blowing, just good honest grub at reasonable prices. My Dad had the carvery but said it was all cold so that's a bit disappointing. My beef lasagna was good as was my wife's chicken and mushroom pie. Service was excellent though, very attentive and all food and drink was brought promptly. We had a great evening after a lot of traveling and meeting friends and family ahead of a wedding this weekend. A thumbs up from all of us and a special mention to Olga, Jess and Jack for looking after us too.
Greg Moloney . 2025-01-18
MORE AT Google
Lovely Monday night dinner. The menu has plenty of choices so there is something for everyone. The staff were polite and attentive
Alex122b . 2025-01-13
MORE AT TripAdvisor
A great experience as always, some family members were participating in dry January so we're very impressed with the ranges of alcohol free drinks, they tried the old mout 0% and also the Stella 0%, all meal were enjoyed and left all with full bellies. We shall definitely continue visiting.
Linny68 . 2025-01-10
MORE AT TripAdvisor
Went in to try the free 0% Guinness offer. Wow could hardly tell the difference. Was quiet when I visited but service from the manager Rick was exceptional. Would highly recommend a visit
Graham W . 2025-01-09
MORE AT TripAdvisor
Sj Brooke Sophie and Georgia what a lovely friendly team. Food was also lovely.
sarah kemp . 2025-01-06
MORE AT Google
Always friendly staff and the food is of a very good standard with a good and varied menu
Kenneth Emery . 2025-01-06
MORE AT Google
Helpful staff, put issue with large wheelchair in booking comments and we were shown to a table that would have been perfect but for a bar under the table which stopped us pushing the wheelchair in. We were immediately offered a different table which was just right. We weren't made to feel a nuisance as we can be in some places. Service was quick and the food was excellent. Altogether a massively positive experience.
Jill Toone . 2025-01-06
MORE AT Google
Carvery was awful. It was dry n stale. Worst carvery in years. Such a shame as the staff were lovely xx
Alice Charles . 2025-01-05
MORE AT Google
Had a great meal 30 percent off mains as well great value come here often food is always good staff are very friendly and attentive.
Roger Downs . 2025-01-04
MORE AT Google
Great service and good food quality. Upon arrival we were looked after by the staff. The food we ordered arrived promptly and was hot and tasty. The steak and Ale pie was succulent and had great flavour. The fish and chips was crispy and arrived with lots of chips as well. Again well done.
Alastair Middlemist . 2024-12-31
MORE AT Google
We have been going to the Sailmaker since it opened. Originally it was excellent but that standard has not been maintained! Our last four visits have not been good, one time they totally forgot our order, two others were disappointing as some dishes were not available but last night was dreadful, the carvery was not available nor were two other dishes. We will NOT be going back 🤬
Roger Miles . 2024-12-30
MORE AT Google
Pleasant visit, friendly staff and all options available.
Karen Brown . 2024-12-29
MORE AT Google
Excellent service. Easy ordering online with lots of customisation options. Friendly staff. Food promptly delivered and quality great. Indoor play area for our 4 year old.
Tony Sharpe . 2024-12-27
MORE AT Google
Thank you so much for a great meal. Food was delicious, staff attentive and really polite. Will be back 100%
Bad Boys For Life . 2024-12-26
MORE AT Google
Despite a busy evening the food and service was good.
Paul Dowsett . 2024-12-23
MORE AT Google
Fab pub quiz with Darren! Brilliant host, we enjoy going regularly.
Charlotte Brighton . 2024-12-23
MORE AT Google
Had a meal and stayed for quiz A good laugh
Peta Yates . 2024-12-23
MORE AT Google
Was not impressed with food which was lukewarm ..staff not friendly at all... everything too much trouble
Lou Littley . 2024-12-23
MORE AT Google
took part in the xmas pub quiz which was brilliant, good food and good service
Luke lockyer . 2024-12-23
MORE AT Google
Pub quiz fantastic well done Darren
Kaycey Lockyer . 2024-12-23
MORE AT Google
The pub quizzes run by Darren are awesome, we've been a few times now and will be making it a regular evening out (might actually win one day too!) Thanks for awesome evenings!!
Kayleigh Trenouth-Wood . 2024-12-23
MORE AT Google
A lovely breakfast with Santa. Kids loved it and food was great - Thanks Russ. Santa was fab and kept the magic for the kids.
Rachel Carter . 2024-12-21
MORE AT Google
Terrible service, discourteous supervisor. And not all the food was available for the carvery and only half the meat etc condiment section was empty. Had to wait nine minutes for gravy, while standing in a queue with other people.. When I spoke to the supervisor about the lack of supervision, she just said yes, I know🤦♂️ No apologies, nothing. The food was tasty, but I wouldn’t go back again. Poor quality carvery, very bad service.
Penman12 . 2024-12-20
MORE AT TripAdvisor
Terrible service. Slow uninterested supervisor. Poor selection of meat and food on the carvery and almost zero condiments. When I complained to the supervisor, she was totally uninterested.
ian champkin . 2024-12-20
MORE AT Google
Nice, well run pub. The menu and food much improved as can be seen by the popularity of the place especially at the weekends. Nice friendly staff too.
peter wells . 2024-12-15
MORE AT Google
Good carvery 😁😁, you no what your getting 👍👍👍
greg weeks . 2024-12-15
MORE AT Google
Good venue for a family get together. Good food and drink, well priced. We will be back.
Trevor Lant . 2024-12-13
MORE AT Google
Staff went extra mile with making sure food was exactly how we wanted. Kids foods came out first, which is perfect as they take the longest. Friendly and helpful and accommodating for all needs
Aaron Terry . 2024-12-10
MORE AT Google
Great night out. All staff were friendly and helpful. The food was excellent quality- we had 2 surf and turf, one hunter chicken and one carvery.
Sandra Howitt . 2024-12-07
MORE AT Google
We had a fantastic school girls christmas meal today. Rich made it more special today by giving us Christmas crackers to dress the table
sue dossett . 2024-12-06
MORE AT Google
Wow what can I say. Every part of my visit was perfect. Served by Rich and Olaa service was excellent and food was perfect. Carvery looked delicious so decided to give it a try. Meat juicy, crispy roast potatoes and fluffy on the inside, veg fresh and can’t go wrong with nice thick gravy. Will definitely be back thanks for a great evening!
Az Scott . 2024-12-05
MORE AT TripAdvisor
Great service, staff friendly food excellent
Naomi Brine . 2024-12-04
MORE AT Google
Decent quality food and excellent customer service
Philip Burr . 2024-12-03
MORE AT Google
Easily booked online for a table at The Sailmaker this evening. We ordered using the QR code on the table which was easy to do and our drinks and carvery vouchers arrived quickly after ordering. There was a short wait for the server to come back to the counter but there was a good selection of meat (gammon, beef and turkey) and sides (peas, carrots, sprouts, cauliflower cheese, roast potatoes, mashed potatoes, parsnips and potato dauphinoise). I was a greedy b****h and my plate was piled high with a selection of the above, plus extra pigs in blankets and 3 Yorkshire puds 😋🐖🐖 It was all absolutely delicious smothered in gravy with horseradish for my beef and cranberry sauce for my turkey. I didn't quite have room for the last Yorkshire and a bit of mash and a member of staff kindly gave me a couple of paper bags to take my leftovers home to my appreciative mutts 😃 Thank you, Sailmaker ... I'll be back next time my carvery itch needs scratching!
Suzanne Rees . 2024-12-01
MORE AT Google
To long cleaning the table and when it was only 4 out of the 6 plates were taken not a nice place gone down hill..
Neil Archer . 2024-11-29
MORE AT Google
Everyone was kind and friendly and very helpful
Jenny Daly . 2024-11-26
MORE AT Google
Lovely menu, good food but was gutted they didnt have enough meat ect for carverys due to a large party that had booked so was rather disappointed x great prices on food and drink, cocktails are definitely worth the price i was shocked they was in pint glasses x staff more then accommodating
Jim Hall . 2024-11-24
MORE AT Google
I personally had a good meal. One person in our party had the carvery, which was a bit dry, but I did think this was a silly choice to go for on a Monday evening. Has the meat been kept warm for a while. Carvery is more of a sunday lunch option when there is a higher turnover
Paul Jordan . 2024-11-20
MORE AT Google
Good good, loads of food, good Yorkshire pudding. The meat was very nice. Nice roast love it. Georgia lovely young lady. I asked for a bigger piece of pork crashing She said ok I then. Then I asked for her name, Later after I finished my meal. I said I would write a review she said Thank you. That would be lovely. Very helpful, very nice, lovely manner about her. Two boys, working down her for a week from Essex. Back to the primary inn to lay down im stuffed. I'll sleep well tonight lol Good job well done.
Andy Pemberton . 2024-11-20
MORE AT Google
Georgia was really polite and helpful! 😁
Sarah Burst . 2024-11-18
MORE AT Google
Really lovely carvery dished up by Georgia. Very nice service!
Jenny Burst . 2024-11-18
MORE AT Google
It was a nice place. Everyone enjoyed their meal. Very generous portions
Karen Marshall . 2024-11-17
MORE AT Google
Great hospitality and food cooked beautifully, willl return
colin ward . 2024-11-13
MORE AT Google
Such friendly staff, professional too.
Kelly Gulvin . 2024-11-13
MORE AT Google
Made us feel absolutely welcome and a super family atmosphere. Great food . Wonderful start to our holiday. Thanks Vickie, Ola and Jess xx
Jude Brown . 2024-11-13
MORE AT Google
It is a good environment and lovely welcome space for big groups, a wonderful place for a group catch up with good food and drinks
libby marshall . 2024-11-12
MORE AT Google
brooke, our server is lovely, and food was good and came out quick
megz . 2024-11-12
MORE AT Google
Easy and efficient ordering system Carvery was nice
Tanya Baker . 2024-11-11
MORE AT Google
The girl who serviced me was so lovely. We really need more people like her in the world. Thank you so much for a lovely experience
ella Williams . 2024-11-11
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in South East
3105 Opinions
Upon arrival was asked to sit outside which is fair enough if they’re busy inside. Ordered food at the table and after a 45 minute wait for some heated up meals was told that food is at least an hour wait. Seems like something we should have been told beforehand, but obviously not. 1 hour 10 minutes later the starter chicken wings came out without the blue cheese dip. Told the cutlery and napkins were inside only to be told “that’s just greedy” for taking a few napkins. Service is shocking to say the least, fair enough if you’re busy but a bit of clarity wouldn’t go a miss. Still waiting on the mains as I’m writing this, won’t hold my breath that they’re complete either. Moody staff, the two brothers in Southampton was a much, MUCH better sizzling pub chain experience. Would NOT come back here again.
2160 Opinions
Amazing pub with a friendly warm atmosphere and incredible food. Me and my sister have been here quite a lot recently as we're always so happy with the service and food. Would definitely recommend.Five stars all round 👌🏼
1759 Opinions
Had a wonderful improv date night at the Jolly Roger. Was a lovely, hearty experience. Lovely pub grub and a very friendly, charismatic server. Thank you Charlie for being so attentive and we look forward to coming back soon.
1807 Opinions
Excellent location, right on the beach overlooking the IoW. Food delicious and fresh. Calamari rings crispy and tasty. Fish lightly battered and good portion size. Helped that the weather was exquisitely warm and sunny for early April but will definitely be back if in the area again!