Based on 5 opinions finded in 1 websites

Based on 5 opinions finded in 1 websites
Nº 800 in 987 in Hillingdon
Nº 84 of 94 Other cuisines in Hillingdon
Opinions
The service at this place is truly the worst I have ever experienced. From the moment we arrived, it was clear that things were going to be less than ideal. There were only two servers for the entire section, which seemed completely overwhelmed with customers. As a result, we had to endure an agonizing wait of about 30 minutes just to place our order for each round of drinks. This level of inefficiency was astonishingly frustrating. Additionally, it wasn't just the long wait times that made the experience unpleasant. The servers seemed to completely overlook our table, as we were constantly surrounded by empty glasses that were never cleared away. It gave the impression of disorganization and neglect, adding to the already disappointing experience. This poor service overshadowed any potential enjoyment we might have had from our visit, leaving us dissatisfied and unlikely to return.
Stephen . 2024-11-21
MORE AT TripAdvisor
The best thing you can say about this place is that there is a nice view. The positives stop there. Prices are high, service is erratic and the background music is awful, irritating and difficult to bear. We had a quick drink and left.
rwlid . 2024-06-29
MORE AT TripAdvisor
The view from the rooftop is spectacular. The service is quick and efficient. The time passing rather quickly when you are at the rooftop as the activity at the airport keeps you occupied. The mezze platter was sufficient for the two of us and it was delicious.
stephenf545 . 2024-05-26
MORE AT TripAdvisor
It is a lovely experience. Calming low volume music, beautiful scenery even at night. Not enough seating but if you are lucky enough to get a table the service is immaculate. Just factor in the service charge. We shared a lovely bottle of Argentina’s Malbec but you not getting much change from £40
Simon G . 2023-11-20
MORE AT TripAdvisor
Although primary a bar , there are nice snacks served as well. The best thing though is been on the 14th floor over looking Heathrow's runway. You can sit inside and just enjoy the view. Or for the full plane spotters experience venture outside and enjoy the sun terrace. A must if you are staying at the hotel.
Sonja M . 2023-07-08
MORE AT TripAdvisor
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Used this Beefeater for several years now closing. Never received my birthday meal. My son who also has a loyalty card has received 50% off because of closure I have received NOTHING. How's this for loyalty
1237 Opinions
Very poor services one person is taking the order,same person serving and packing serious
903 Opinions
Paid for collection food from the app , and paid ! Been late for 2 min ! Workers been still inside , one was washing floor., another was doing something else ! They told me that I can’t collect anymore ! So I paid for them them , to they take home ! They didn’t give my food to me !! And no money I have return . What a people ! Unbelievable.