Based on 510 opinions finded in 2 websites
Based on 510 opinions finded in 2 websites
Opinions
The Ruby has played a very big part in my life. I have been many, many times over the years and have never been disappointed. On the night I proposed to my wife we went to the Ruby for dinner, on our 10th wedding anniversary we went again and we were presented with a beautiful plated display, and we were back on our 20th wedding anniversary recently and again were presented with another beautiful plated display! The staff as always were very friendly and even as the restaurant began to get busy they still found the time to chat with diners, this is the way restaurants should operate, so well done and thank you for making my wife and I's anniversaries special.
Michael McCullagh . 2024-04-08
MORE AT Google
Who in Helensburgh doesn't love the ruby 🤩
Errin Marton-Foley . 2024-03-30
MORE AT Google
Very disappointed with our take away meal tonight,sweet and sour chicken sauce so watery with no pineapple, onions or peppers that states it comes with on the menu. Worst sauce ever , chicken balls dripping with grease Sauce went straight into bin.. been using this restaurant for years but unfortunately the standard of food has declined.
Heather Aitken . 2024-03-22
MORE AT Google
Despite not booking in advance we were made very welcome and quickly seated. The view from the first floor windows was amazing. Service was great and our meals arrived very quickly. All extremely enjoyable and not too expensive.
Rob K . 2024-03-21
MORE AT Google
Truly fantastic restaurant. Staff were amazing food was excellent . Cleanliness top Mark's. Service excellent. I met up in helensburgh with an old friend I had not saw for 45 years. Picked the best place to meet. The staff could not have been more helpful told us we could stay on and blether as much as we liked. Topping us up with more tea and not charging us. Never experienced such a Top class Restaurant. Most definitely be back. My friend who came from Livingston also commented said she had a wonderful time. In the Ruby and she would travel through with her family and go again.
janice Dominick . 2024-03-04
MORE AT Google
Best Chinese in Helensburgh- family run and really friendly
Zoe Strong . 2024-02-06
MORE AT Google
A lovely restaurant that has just been refurbished. The staff are friendly and their food is amazing
Alison Carey . 2024-01-16
MORE AT Google
Great views and lovely atmosphere. Food was quite good, service was efficient, we will be back.
Grant Aitchison . 2024-01-10
MORE AT Google
I always have a positive experience when I dine in The Ruby
Thomas Stones . 2023-12-31
MORE AT Google
Excellent restaurant with lovely views over the river Clyde to greenock, food is excellent and great atmosphere
Mark Mcconnachie . 2023-11-19
MORE AT Google
My sister in law and I ordered a take out Chinese and I drove to the town to get it, I think the interior is fabulous, really clean and something a bit different. There was a slight glitch with the card machine when paying, but the lady I was dealing with sorted it out pronto and was really apologetic and threw in some extra prawn crackers by way of apology. The food was super nice. I had the sweet and sour scallops which were absolutely awesome and tasty and a really unusual thing to offer on a menu - I’d never seen it before but I’ll be looking for it again - and the sweet corn soup. My baby niece also tried one of my scallops and loved it and absolutely inhaled the sweet corn soup. We will defiantly be back :-)
Heather Bushell . 2023-09-17
MORE AT Google
Fast friendly service, food was excellent. Portions could be bigger but a minor gripe.
John Jamieson . 2023-08-20
MORE AT Google
Superb Chinese takeaway. Ordered an waited at restaurant, great friendly service. Good menu. Only add to wait 10-15mins. An the food was superb, so much flavour.
Oli Stringer . 2023-07-27
MORE AT Google
Belated birthday lunch for partner, booked a table for a sea view. We regard this place as the best Chinese Restaurant for fifty miles around, we go regularly and have never been disappointed. If you like good Chinese food.....go here!
Ian Cumming . 2023-06-30
MORE AT Google
We ate here today and got a fine vegan dish! The staff was really warmhearted and friendly.
T . 2023-06-29
MORE AT Google
Took me back visiting The Ruby once more 💗
Maleen Godoy . 2023-06-24
MORE AT Google
Fantastic wee find in Helensburgh with great service and beautiful views across the harbour. Open late too.
Lucy Jo Clumpas . 2023-06-14
MORE AT Google
We went to this stunning restaurant yesterday for my birthday and was looked after from start to finish! The food was delicious, the view was beautiful. I would definitely recommend.Thanks again 😁
Stephanie Barry . 2023-06-10
MORE AT Google
Nice food staff very helpful and friendly always busy .
Adrienne Semple . 2023-05-31
MORE AT Google
Excellent food, really nice atmosphere on the front of Helensburgh. Staff were excellent.
Robert Stewart . 2023-05-21
MORE AT Google
Average, salt and pepper chips were tasteless, satay chicken skewers were stringy. I heard good things, what a let down
James Orr . 2023-05-16
MORE AT Google
Stopped in here for dinner after taking a wee trip to Helensburgh, food was excellent as was the service. Lovely inside, very clean and the view over the Loch while eating is marvellous, would definitely recommend 👍
David Cooper . 2023-05-13
MORE AT Google
Very good food best prawns they are massive 👌
James Watson . 2023-04-29
MORE AT Google
Microwaved food cold around edge, small portions, worst special chow ever, cheeky argumentative staff with diabolical service, stressful. It gave me and my friend the trotts.
RS Barns . 2023-04-19
MORE AT Google
Visit at lunchtime with grandchildren. Lunch selection great. Children enjoyed selection of food. Meals were piping hot. First class service excellent.
Harry Chapple . 2023-04-19
MORE AT Google
Visited The Ruby, the staff answered the phone took a booking and gave us a window seat with stunning views. The food is excellent and the staff were so attentive. I highly recommend this friendly restaurant that serves delicious, authentic chinese food. LM Byrne
Linda Byrne . 2023-04-18
MORE AT Google
Love this place, especially on an important occasion. I like to request a window seat with views of the water.
Jill Brown . 2023-03-23
MORE AT Google
Maravilloso restaurante. Comida china de calidad y personal atento y cordial. Buen precio. Sin duda el mejor restaurante chino de Helensburgh
Marisa García . 2023-03-18
MORE AT Google
We took our parents here. They're very "meat and 2 veg" sort of people who struggle with modern times. They lived the food, the professional staff and the atmosphere. Excellent.
Martin Metcalf . 2022-11-08
MORE AT Google
Service was excellent and staff really really nice and cheery. They went above and beyond for my sons 16th birthday. Banners and sparklers in the cake etc. Food was average though as there was 14 of us there and no one said it was amazing although it was nice. Not a knockout meal.
Stephen Smith . 2022-11-06
MORE AT Google
Had dinner tonight after being recommended from staff in our hotel. Honestly the loveliest food and the service was excellent. What struck me was every single member of staff was so accommodating and friendly. Highly recommended.
Vicki Stewart . 2022-10-22
MORE AT Google
The interior could do with a refurb, but apart from that it’s a nice restaurant with lovely views of Helensburgh and the Loch. I went for the lunch option, which was excellent value for money. Two courses for £8.95, we also received some free Prawn Crackers. The food was nice and the service was quick and efficient.
Mikey J . 2022-10-18
MORE AT Google
Expensive and very bland food. Meat was tough. On a better note the staff were lovely & helpful too.
Patricia Kirk . 2022-09-06
MORE AT Google
Amazing lunch time menu and perfect portion sizes
Sean Lynch . 2022-09-01
MORE AT Google
Don’t waste your money the food is disgusting I got a carry out meal last week as I was told it was a great Chinese maybe it has changed hands . I won’t be back and it wasn’t cheap either awful 😞.
Helen Taylor . 2022-08-31
MORE AT Google
Best Chinese restaurant in Helensburgh.
Paul Deakin . 2022-08-12
MORE AT Google
Worst Chinese food I have ever eaten. Tasteless sauces, undercooked veg, disgusting prawns. Awful
Joanne Ward . 2022-08-07
MORE AT Google
One of the best wee places in Helensburgh, I'm so glad they are back. The lunch menu is great, the portion sizes are perfect, and the service is friendly. And the views can't be beaten!
Joshua J . 2022-08-02
MORE AT Google
Fantastic food at a great price! Two course lunch menu from £8 and the service was brilliant. My wife had chicken curry which was lovely and i tried char sui Tam for the first time and it was so tasty. 5 stars! The view out over the water was also very nice. Thanks guys 🙂
Mark Barnett . 2022-05-17
MORE AT Google
Great tasting food, very fresh. Friendly staff, highly recommend
Commissar . 2022-05-03
MORE AT Google
overpriced sorry very overpriced, charges nearly £5 for what we counted 13 prawn crackers, meat was tough portions were small for the price, then to make matters worse they have the takeout menu at the door that's less than half the price to sit it? they price the menu as if it had a mitchelen star, it certainly does not, only paid the ridiculous price to not make a scene
Graham Huggon . 2022-04-26
MORE AT Google
Been here a few times. On our last visit the service was poor. We recieved our starters before our drinks, and when leaving we left cash on the table with bill only to be then chased down the stairs by a member of staff and confronted outside on the street infront of multiple people because he had counted our money wrong, was very embarrassing
Andy P . 2022-04-18
MORE AT Google
I've been going to the Ruby since the 1980's and was back there on Sunday night after a 2 year COVID induced gap. TBH I was a bit disappointed. Service was pretty slow and dishes arrived at different times. The menu has shrunk, and the food wasn't quite as good as before. I will go back, and hopefully it will be back to its former glorious self.
Crawford Inglis . 2022-03-28
MORE AT Google
So disappointed, we have been going here for years and the last few takeaways have been not up to there normal standards. So sad to say we need to go somewhere else
Carol Godwin . 2022-03-26
MORE AT Google
Myself and my wife attended the restaurant on Wednesday night. I ordered a special. It was steamed sea bass. Its was perfectly cooked but it would have been nice for the chef to ask me if I wanted the bones taken out. I had to do this myself and ended up with mouthfuls of bones. Yes I ordered it but I have been asked if I would like it de boned in other restaurants. Very pleasant restaurant with beautiful views. Lovely friendly staff too. I'll be back 🥘
Scott Stewart . 2022-03-25
MORE AT Google
Excellent 2 course lunch and served by lovely staff. Recommended.👍
Robert Chalmers . 2022-03-24
MORE AT Google
Excellent food and service. Lunch buffet is great value for the quality of food you receive.
Nicola Hay . 2022-03-04
MORE AT Google
Great Restaurant Food and service are always excellent
James Cameron . 2022-03-01
MORE AT Google
Lovely chinese restaurant ! Good food.. Great prices !
hugh ross . 2022-02-21
MORE AT Google
My pretend Aunty is the boss, great food and service
david chandler . 2022-02-03
MORE AT Google
Lovely meal amazing staff five star service 😍
Elizabeth Sutherland . 2022-01-22
MORE AT Google
We went to The Ruby for my daughters 21st birthday & was totally looked after from start to finish , the staff couldn't do enough for us, letting us in early with balloons & a cake , to serving us a beautiful meal , then playing music & bringing out her cake , great place, beautiful food & lovely staff many thanks xx
Orla Mcpolin . 2021-11-08
MORE AT Google
Great restaurant. Friendly staff, great food great prices. What more is there to say.
Terry Archer . 2021-09-18
MORE AT Google
Great value Great food. Nice view if you get a window seat.
margaret Cormack . 2021-09-14
MORE AT Google
Great service and fantastic food.
Alan Sugden . 2021-09-12
MORE AT Google
We had a wee visit last night to the Ruby for the first time in a few years. We got one of the window seats which I would recommend, although they are for couples only. The service was great and the food was nicely prepared and delivered quickly after the order. Staff were very attentive, polite and courteous. It was quiet for a Friday, 'though we were in around 5.30pm. We will be back!
BigJazza . 2021-09-11
MORE AT Google
The best best Chinese in the whole of Helensburgh and probably Scotland. The king prawns are always delicious.
Calum Vaughan . 2021-08-31
MORE AT Google
Lovely friendly family run place, beautiful views and cute little booths. We got lucky with the window seat! Food was delicious (more authentic than some Chineses in the UK!) and we had vegan options. Thank you for a wonderful experience!
Myra Rowland . 2021-08-18
MORE AT Google
Great food, lovely staff, nice atmosphere
Tony Lavery . 2021-08-15
MORE AT Google
Claire was particularly friendly and helpful. Nice atmosphere and views too.
marco . 2021-08-09
MORE AT Google
Food is great and if your lucky enough to get a window seat .... nice view ....
Tam Clarke . 2021-08-08
MORE AT Google
Very quick service. Staff polite and made us feel safe. Food delicious.
sharon davidson . 2021-07-17
MORE AT Google
Best Chinese restaurant/takeaway in the town by far.
Dave Neillands . 2021-07-07
MORE AT Google
Avoid avoid food is disgusting staff are disgraceful and rude won't ever be back absolute embarrassment of a restaurant...... Rubbish place
Donna Pilkington . 2021-07-05
MORE AT Google
Won't be going back staff are an absolute joke foods rubbish and they over charge u so rude worst experience ever......... Yuk
Nicole Chambers . 2021-07-05
MORE AT Google
Not the best meals I've tried, also asked for one flavor or meal and got something else, in our opinion the special chow mein just wasn't
J Russell . 2021-06-30
MORE AT Google
Our meal was over an hour late, while sat waiting, when it eventually arrived, it was cold and tasted awful...don't think I'll ever be going there again! Wanted to return the unopened and untouched diet coke but they refused and said it was already ordered...bad service and food.
Batman007 Batman007 . 2021-06-27
MORE AT Google
Awful customer service don’t recommend. Was told the delivery order will take 30-40mins. Called back after 1.5hr to be told that my order is nowhere near cooking any I will get refund
Martyna Slowikowska . 2021-06-19
MORE AT Google
Great food perfectly cooked. Staff couldn't be more courteous, helpful,and go that extra mile. Would certainly recommend.
barry ward . 2021-06-19
MORE AT Google
Great lunch deal and lovely fresh food definitely worth a visit.
Ronnie Blackwood . 2021-06-06
MORE AT Google
Had a window-side table with a stunning view of the estuary (which I recommend requesting). The staff was very friendly, and shared with us Chinese eating traditions. The food was very delicious, 100% recommend!
leahbL2638MO . 2021-06-02
MORE AT TripAdvisor
Such a nice place, kinda hidden away above the usual high st restaurants. This gives you an excellent unrestricted sea view (if you get a window booth).
Scenic27221639971 . 2021-06-02
MORE AT TripAdvisor
Family meal booked for Saturday night.6.30pm6 adults 1 high chair. Squashed round this tiny table very uncomfortable. After sitting for 20 mins with no menus we had to ask management for one. Made our order sat waiting for a while. Around 30 mins after we were seated a table of 4 came in, obviously more regular diners than us. They were immediately asked if they would like to move to a bigger table ‘for more room’ I heard management ask them. Meanwhile 7 of us are squashed round this table unable to move especially when Starters came! Preferential treatment for locals, bearing in mind we travel over from Balloch several times a month for takeaways and sit in meals.I had a 2 year old toddler with me, after a long time waiting I had to take her from the restaurant outside to occupy her! 2 hours we waited on our main meals, 8.30pm came by this point the service was so bad we had been offered a free drink to compensate for the wait by management.Asking how long our dinner would be, we were told they were unsure as we were in the queue and wasn’t started yet. May I also add the table of 4 who had been moved to a more spacious table were digging into there main meals at this point having arrived 30 mins after us!This was the final straw we asked for the bill to pay for our starters. Worst £80 I have ever spent. We were actually very upset by the whole experience and ended up travelling back to Balloch and picking up a carry out from our ‘local Chinese takeaway’.Never again will I come over for a meal, service was so poor and felt very uncomfortable! I understand the place was busy but you should be better staffed, and reduce the amount of takeaways you are doing through a dinner service as you obviously can’t cope with the demand and your restaurant diners are the ones who are suffering.You have just lost a good family for custom!
Dani_Byars . 2021-05-26
MORE AT TripAdvisor
Very nice and friendly place to go .
Kevin Millar . 2021-05-23
MORE AT Google
They took our booking last minute, table reserved, window seat is definitely the best. Great service, food and drinks came in good time. They never hurried us out very accommodating as I took my time with my 3 course meal. Wouldn't fault anything. Super happy with this place been twice now will definitely come again.
Rebecca Roper . 2021-05-22
MORE AT Google
Lovely food and friendly staff winner for me !!!
sandra rhee . 2021-05-15
MORE AT Google
Absolutely beautiful food and the staff are lovely
Joseph Masterson . 2021-05-09
MORE AT Google
服务特别好,这家餐厅主要做英国中餐,味道和传统中餐不太一样,但是也挺好吃的,推荐吃菠萝鸭,味道不错哦!
Tom Tian . 2021-05-05
MORE AT Google
Went here for family lunch for my son's 18th birthday. Great food, great service, great views. Been frequenting here for years, never disappoints. Highly recommend.
Lucy Jackman . 2021-05-05
MORE AT Google
Had a lovely 2 course lunch meal today. Lovely views, lovely food and great service. Been visiting this place for years and it never disappoints. Highly recommend.
Jackmal1978 . 2021-05-05
MORE AT TripAdvisor
Ordered on a tuesday , got it in 15 mins and the food was perfect! Thanks guys
David Wilkinson . 2021-03-30
MORE AT Google
We had a takeaway tonight, great food, reasonable waiting time, best red Thai curry I've had for some time, highly recommended.
Tony . 2021-02-06
MORE AT Google
Amazing food staff so nice making sure everything is OK some lovely views from the restaurant.
Jackie Clark . 2021-01-15
MORE AT Google
Fabulous as ever. Very stringent Covid procedures in place and great food. Will definitely be back soon
Francoise Blackwell . 2020-12-21
MORE AT Google
This is an easy five stars. Just returned from a lovely meal. Staff were lovely and very welcoming. They couldn’t do enough for you. The food is perhaps some of the best chinese food we’ve eve had. Flavourful, fresh and delicious. Absolutely gorgeous. Can’t fault it would highly recommend this restaurant. The decor is lovely also. Very cosy. Little booths. Felt very private-like we had our own space. A very nice experience indeed. Thanks Ruby.
Mel Saunder . 2020-12-01
MORE AT Google
A lovely meal with fantastic views over the seafront.
James Provan . 2020-11-12
MORE AT Google
Food, staff, service and view are excellent. We've been going there for at least 30yrs and wouldn't go anywhere else.
Derek Reffin . 2020-11-02
MORE AT Google
Great tasty food, great sea views and friendly staff.
James Andrews . 2020-10-28
MORE AT Google
Lovely food staff and beautiful view xx
karla ferguson . 2020-10-15
MORE AT Google
Best Chinese I have had in a long time.
SHEILA . 2020-09-18
MORE AT Google
Lovely food with a stunning view.
Kayleigh Reilly . 2020-09-18
MORE AT Google
Lovely lunch with my family, Ben really enjoyed his food, the restaurant is taking all details in regards covid, felt very safe
Mark Mcallister . 2020-09-12
MORE AT Google
Lovely little restaurant with a stunning view of the sea. Food was a little pricey but was quite tasty if you got the right things. Service was lovely and had a very friendly waitress.
Dhunya De silva . 2020-09-08
MORE AT Google
Meh was all right over priced for what it is had much nicer for cheaper. Big positions (mains only )
Gareth Hopkins . 2020-08-30
MORE AT Google
I normally order a takeaway every 2 weeks either to collect or have delivered and have been doing so since December 19. Tonight was a small order of chips and separate curry sauce. I phoned for delivery and the man who answered told me my order would take 30 mins, so I was pleasantly surprised when it arrived 15 mins later. However, the chips were dark and crispy and clearly refried. I phoned and explained to the same man, but his response was I had my order delivered quicker than stated and this was the 1st time I had ordered from them ! The chips are in the bin and including a tip, I have just spent £8.85 on a portion of curry sauce. This is perhaps the 15th time I've had a takeaway from the Ruby and the only issue I've had but I won't return.
Lynette Bovaird . 2020-07-26
MORE AT Google
Went in after a very long absence from the ruby..it has received a bit of a face lift..love the views out over the Clyde. 2 course lunch for £8...starter hot and sour soup was very good. Kung po chicken for main was tasteless. My wife had soup and satay..it was rather good...overall felt a bit rushed with rather average service. Days are gone where coats are taken or you are seen to the door when leaving...would go back at a push..
gilmo411c . 2020-03-02
MORE AT TripAdvisor
It's a lovely restaurant and the decor is outstanding plus the food is delicious
Kenneth Simmons . 2020-01-26
MORE AT Google
Had a lovely lunch. Great value on the lunch menu. Shame only 3 booths have a window view. Would recommend to others.
Struthers Symington . 2020-01-19
MORE AT Google
Wonderful food. If you are booking in advance ask for a booth at the window. As you'll have wonderful good coupled with stunning views of the water front and Vlyde river.
MJ Dumbarton . 2020-01-15
MORE AT Google
Love this restaurant, good service and fantastic food
Anne Harkness . 2020-01-09
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in Central Scotland
252 Opinions
We can't afford to eat out often, but when we do, the Spice of Mull is a real treat. We love their food, and they are always so welcoming and friendly, especially to our young daughter. The only prob
meatprawnribsricemustcurrychickenduckpepperbeautifulsoup53 Opinions
We met Mr Lee whilst I was going past him stood outside the Bonnie Clyde. He saw me and knew I wasn't local. Anyway he spoke Hakka and as such we briefly chatted. He then followed us in to the restaur
meatprawnribsricemustcurrychickenduckpepperbeautifulsoup204 Opinions
I've had a few meals as in takeout from this restaurant always been brilliant but unfortunately tonight I got a special chow mein which I would rate not very good to be truthful dispicable whoever is
meatprawnribsricemustcurrychickenduckpepperbeautifulsoup1014 Opinions
My meal was disappointing to say the least, this is our second time trying never again, my curry was chicken in watery sauce, my husband's lamb was tough, we asked for the bill and he said it was cas
meatprawnribsricemustcurrychickenduckpepperbeautifulsoup