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4.3

Based on 115 opinions finded in 1 websites

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Nº 108 in 307 in Bromsgrove

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteGoogle1154.3

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Can’t believe the bad comments, we use Ruby most Saturdays and the food is always amazing! Really fresh always piping hot and friendly staff.

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natalie sturman . 2024-10-19

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Ordered a chicken curry and rice, overly salted meat and I love salt, but even too too much for me and very powdery sauce! Then ordered a beef chowmein a few days later, again beef massively salted! and obviously noodles were dry because of so much salt. Concerns me that they are salting meat so much! Is it not fresh and about to go off? Won’t be ordering again. Used to be such lovely food from here

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Fiona Ormsby . 2024-10-12

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Very disappointing and not worth the money. Every aspect failed to meet expectations. Chicken balls doughy and tough chicken, salt and pepper chips tasted like raw potato, salt and pepper chicken was well below par. Only thing I can give credit for is the rice, which is ok at best

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Aaa Bbb . 2024-08-03

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The food is delicious especially the chow mein and the guy serving has improved his customer service well done 👍🏻

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Aaron “Tommy Vercetti” Thompson . 2024-06-12

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So we order from here a decent amount but lately this place has gone so downhill. Box full of sliced chemical vegetable. Meat is going rancid, portions have also shrunk. Super inconsistent. Such a shame.

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Duane Reynolds . 2024-05-24

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Omg .the veg curry was so nasty tonight. I don't recommend curry.it was inedible. The smell was awful. I tried it n my roof of mouth is burning bad .. 😡😢 not happy & hungry

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Susan Higgs . 2024-05-04

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Not value for money... Some items way over priced for size eg Spring Rolls. I expected for the cost Two reasonably sized spring rolls, but they were both small.

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Susan Pemberton . 2024-04-27

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Food on point. Things have got better.

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De de Lennon (Dede) . 2024-04-16

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Love the place food cooked fresh in front of you, and tastes delicious

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Martin Robbins . 2024-02-24

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Food came wrong order then food came again but was raw then got refused a full refund and the manager has a serious attitude problem would never recommend anyone.

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Jason Banks . 2024-02-14

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Used to be our favourite takeaway. Have been a customer for years. Not any more. Had our usual dishes but nothing like they used to be. One was awful the other bland. Threw most of it away. Waste of money

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Ann Lloyd . 2024-02-03

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Excellent food and staff are really friendly :)

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Lisa Eleftheriou . 2024-01-15

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I think the least said the better ( that should speak volumes ...!!) Thought I'd give it another try after all it was 2 years ago ..and guess what ? Absolutely one of the worst Chinese If not the worst . Tasteless food . Their fried rice is without a doubt the worst I've ever ever had . Their duck is undercooked no wonder they put a sauce on top ..........I don't know what these others who rave about it are smoking . I reiterate the worst chinese ever .......unbelievable how they can steal peoples money ......

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kassem Said . 2023-10-15

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They need a new phone person ASAP.

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Meli B . 2023-09-30

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The rudest person on the phone no manners.just lost my custom shant use them again

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Mark Thompson . 2023-09-16

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I love you! Very good job! Your food is the best!!!!

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Mario Tattoo Art . 2023-07-03

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Popped in for a carry out, set meal for 1, quick service, value for money & flavoursome. Well done folks 👍

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Eddie Calderwood . 2023-06-28

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I order yesterday the sweet and sour chicken and Singapore Rice Noodle its delicious. Love it😘😍😗 Its reasonable price. Fast and efficient delivery. Happy with the service.

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anna Anastasia . 2023-05-01

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No manners on the phone when taking my order. I asked for vegetables in my rice, the rice came with no veg, so I called to make then aware of the error, he said it doesn't come with vegetables, I said but I asked you for vegetables.... If no vegetables are gonna be added I should of been told this and had the choice wether to have it or not.... No customer service. Food not as good as it used to br#bringchrisback

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Reuben M . 2023-01-05

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Food is disgusting what a waste of money food went straight into the bin vile food stay clear of this shambles of a Chinese

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Deborah Brueton . 2023-01-01

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Customer service very rude always rushing to get you off the phone. Ordered a few times before and food has been nice. Waited 1 hour 20 mins fare enough it’s a Saturday. When food finally arrived got fried rice instead of boiled and a house special curry that was swimming in grease, literally floating all on top wouldn’t even give that my dog ended up in the bin and having crackers from my cupboard waste of £17 won’t be ordering here again.

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emma clapham . 2022-11-26

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Gone down hill after Chris has left they don’t care about the customers and the food as gone down

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jamie lynock . 2022-11-25

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Great takeaway, very quick service considering how busy they were. Only problem is I left my glasses there! My fault.

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Alison McKinley . 2022-10-26

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Used to be a regular. Not any more!! After a 1 hour and 3 qtr wait cancelled the delivery.. going elsewhere in the future..

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Andy Taylor . 2022-10-22

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First time ordering from The Ruby in Rednal, absolutely fantastic food and service, highly recommended

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Penelope Reynolds . 2022-10-14

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Nice food 🙂👍 friendly service 👍

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Paddy Heffernan . 2022-10-10

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Would not use anywhere else. Chris is always friendly and the food is always amazing! Reasonably priced and service is 5*. Good hygiene rating. I would highly recommend.

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Annemarie Speed . 2022-09-15

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Only had a chow mein but that is a good measure of a good Chinese for me. If they can't get that right I never return and with so much choice in this area. The ruby is now my go to Chinese. It was fabulous very tasty, good chicken not watery nor tasteless nor check cuts. Perfect flavour not too wet not too dry good mix of ingredients noodles cooked perfectly. A simple dish but often so neglected and poorly made by many Chinese take aways. Can't wait to try more dishes x

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zoe louise . 2022-08-15

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Honestly...cannot beat this place!! Incredible, fresh food, quick delivery, and NOT STINGY WITH THE PORTIONS! never disappointed with this place unlike so many other restaurants in the local area.

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bumblebee . 2022-04-08

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Best Chinese takeaway in rubery lovely food 🍲

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Michael Holliday . 2022-02-26

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Worst food i have ever eat, Should be closed down ,,,

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Jock Dee . 2021-10-09

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Asked 4 salt and pepper chips come in bag not tray. Chicken balls that looked like nuggets.everything I order not nice nor ribs Week off from my food pub thought I'd treat myself never again.

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Christine Cullen . 2021-06-18

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Always consistent, top quality food from The Ruby. Staff friendly, food delicious and well priced. We've moved a bit further away now, and still come back when we're having Cantonese. Our favourite by a mile.

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Mike Lawrence . 2021-04-06

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The best Chinese food in the area. Portions are decent and always filling. If you have any requirement just ask they will cater for all

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Barry Williams . 2021-03-16

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Beautiful people and beautiful foOooood i highly suggest our tummies are allway more then satisfied awesOme service

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Samantha Hayes . 2021-02-06

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This is our go to Chinese. Nothing is too much trouble. When they are closed we would rather go without than go anywhere else.

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Sharon Bardell . 2021-01-15

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The only Chinese I go to the guy Chris is the soundest guy you’ll meet always good service and. Absolutely amazing food would 100% recommend the ruby

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Itsbestkeptquiet . 2020-12-12

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Best Chinese takeaway in miles .

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Marie Moten . 2020-11-09

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Brilliant! The man on the phone is always so helpful and upbeat! The food is always lovely and delivered quickly! Thank you

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Aimee Crickmore . 2020-09-02

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Great service very friendly and delicious food

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Lesley Jones . 2020-05-01

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Fantastic food. Great quick service. Right price. 5 stars

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cam electrical . 2020-03-14

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Fabulous.fast service.piping hot food.absolutely delicious.lv tried sweet+sour Cantonese+mixed meat chow mein.both great.definately buy from here again.

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Susan Cotterill . 2020-02-25

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Oli has ‘special meal for 1 and Singapore chow mein’ we’ve never had a bad meal! Excellent.

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Rebecca Dilloway . 2020-02-14

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Best Chinese food in Rubery. Staff are super friendly and know my partner by name. Food is always delicious. Highly recommended.

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Stephanie May . 2020-02-06

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my food has just been delivered and cartons broken open food all over the bag. When you spend £25 you expect better. Very Dissapointed.

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David Heath . 2020-01-31

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Extremely fast and efficient. Great food aswell.

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Martin Powell . 2020-01-23

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The Ruby was recommended to us and we've always had excellent food (we've tried most of the menu). Good size portions, well cooked and have never been disappointed with a takeaway. Chris on the front desk is great too.

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E C . 2020-01-17

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Sooo good, best Cantonese place around here

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Jason Benson . 2019-12-15

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Fab food, great customer service!

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Nici . 2019-12-11

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In my opinion this is easily one of the best cantonese take aways in Birmingham

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Keven Murray . 2019-12-01

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Lovely food always freshly cooked

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Mo Wassell . 2019-10-24

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First time ordering here! Absolutely amazing, Veg spring rolls, chips and chicken balls were banging, Cantonese sweet and sour had enough veg and chicken.. lovely and staff were polite and lovely highly recommended Best £16 spent

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Chelsea Parke . 2019-07-19

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Just had a excellent meal, really tasty would highly recommend it for great food, will definitely be ordering from here again.

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Marcelle Chandler . 2019-07-04

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Best Chinese takeaway in the area.

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Paolina Rambini . 2019-06-29

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Best Chinese takeaway food always top quality nice friendly staff

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Thomas Devaney . 2019-06-24

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Fantastic they even changed a dish for me as I preferred the oyster sauce to the one on offer

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Karen Kendall . 2019-04-23

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Great food.no peas in the curry. Lol

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Tony Cant . 2019-04-22

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Amazing food, always delicious!

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Hannah Large . 2019-03-08

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Absolutely amazing food. Definitely the best chinese in Rubery... or even Birmingham. Been going Here for years. Wouldn’t go to any other Chinese 😊

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Chelsea Greenhouse . 2019-02-13

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Best chinese takeaway period. Live not so local now but always travel out of area for Chris' food. Ask for 116a how George likes it and you wont be dissappointed.

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George Bowen . 2018-11-02

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After a friend recommended this Chinese to me I tried it tonight and it was the best Chinese takeaway I have ever had. Staff were also very nice. The guy at the front counter was great!! Never going to another Chinese!!

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James Kaur . 2018-09-07

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Really Lovely food, friendly staff & great delivery service

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Shawn Stopps . 2018-08-18

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Very polite phone manners. The food was lovely an tasty, hot food and not long to wait for it either. Would definitely return here

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A B . 2018-08-11

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The best Chinese ever, never gets our order wrong, and knows who we are when we call and what we want all the time. Just sad when they close for long periods, cause can't eat any other Chinese

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Rita Barker . 2018-07-27

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Been eating here for 12yrs and the food just gets better never go anywhere else

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Michael Barker . 2018-05-21

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Not long moved into the area and was recommended this Chinese and WOW what fantastic food. Looking forward to try everything from the menu.

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Daryl Boyd . 2018-02-03

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Tried The Ruby for the first time tonight and was really impressed! Hot, tasty food and friendly staff. Have been looking for a new Chinese as my usual Chinese has been repeatedly getting my orders wrong. Will definitely be ordering from The Ruby again!

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Leanne Foyle . 2018-01-02

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The best around, never order Chinese from anywhere else, been eating out from here for best part of 15 years and never had a bad one 👍

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Lee Mccartney . 2017-12-21

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Been eating out of here for years, topnotch food and service. They aren't on any of the fast food ordering apps which is a Shame. Chris is great and always friendly and welcoming. The best in Rubery. Cheers Chris.

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United Kingdom Crayfish Association . 2017-12-05

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Excellent best take away by far

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Chris Preston . 2017-01-14

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Very fast service, nice and friendly staff and perfectly decent food.

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Jerome Turner . 2016-07-27

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Staff are very friendly and the food is great! Fast service and honest

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Derek Nurrish . 2016-06-29

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Awesome food. Very quick service, friendly staff. Cash only accepted though. Highly recommended.

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Michael Wakeman . 2016-03-24

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Always brilliant! Great service, too.

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Michelle Mills-Porter . 2016-01-17

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