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4.2

Based on 2.399 opinions finded in 2 websites

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Nº 503 in 891 in Gwynedd

Nº 103 of 188 British in Gwynedd

CUSTOMERS TALK ABOUT DISHES WITH..lambcurrypotatoespuddingmeatvegetablessteakroundcoffeeonionfishcookedchillioldpiechickenroastcheesepizzasalad

comment_iconOpinions

Spent 2 great nights at this hotel with a group of friends for a mountain biking weekend. The location is great and the customer service is excellent. We had dinner here the first night and the food was absolutely brilliant. Breakfast every morning was amazing and the staff go above and beyond! Wouldn't hesitate in recommending this place if you are in the area. Oh and the Ales are very nice too!

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Pete Hillier (A4 marketing) . 2024-11-10

MORE AT Google

Can’t rate the rooms as we didn’t stay. A very reasonably priced meal in very pleasant surroundings. Staff were welcoming and friendly. Overall happy to return.

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Deborah Williams . 2024-11-04

MORE AT Google

Visited with dogs for Sunday roast. Friendly staff providing great service. Lovely food and environment.

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Radka Street . 2024-11-04

MORE AT Google

Quality food, great service, friendly staff, clean and tidy! Was the perfect location and wedding meal for my family! Really enjoyed my evening thank you everyone!

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Rob Oxley . 2024-11-03

MORE AT Google

We came here for a meal after my sons wedding and the food was excellent. We were given a room to ourselves and the service was very good. The children in our party were well catered for.

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vivienneoxley . 2024-11-02

MORE AT TripAdvisor

We booked here for my husband’s surprise 40th birthday lunch! The food was good and they hosted us brilliantly. Service was good too! Couldn’t fault it.

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Lougould . 2024-11-01

MORE AT TripAdvisor

A brilliant meal in a lovely setting

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Alice Swain . 2024-10-31

MORE AT Google

Fantastic choice of food. Lovely atmosphere and dog friendly. Plant based chilli was fabulous! Happy to highly recommend this venue for food.

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Claire Snead . 2024-10-29

MORE AT Google

A last minute choice but this was an outstanding meal from start to finish. Prompt and courteous service. Tasty, well presented food and the portion sizes were just right. The caramel tart was just scrumptious. So a big thumbs up and thanks to the chef tonight. So glad we stopped here... free parking just around the corner as well. Happy to highly recommend.

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Claire S . 2024-10-28

MORE AT TripAdvisor

Lovely Sunday roast - wonderful lamb shank! Excellent service too, overall great experience.

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Alice Binnington . 2024-10-27

MORE AT Google

Lovely stop over to visit family , such a pleasant surprise to find this gorgeous hotel in the middle of the town, perfect and such helpful staff. Breakfast was great and the decor is just right , calming and peaceful retreat, will be making another visit soon.

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wickedbumpers . 2024-10-25

MORE AT Google

Just went for an evening meal with the dogs

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Linda Dyson-Hurrell . 2024-10-24

MORE AT Google

A beautiful town and the area was stunning, but didn't feel as if we experienced a taste of Wales during our stay at the Ship. The welcome was great, but we could easily have been in England and wouldn't have known the difference.

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Rhodri Gomer Cyf . 2024-10-24

MORE AT Google

Rooms are clean service is spot on location is close to amineties.

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Diana Williams . 2024-10-22

MORE AT Google

We stayed here on the Traws Eryri ride. Comfortable room, great evening meal & excellent breakfast that set us up for the days riding. The staf were all friendly & great.

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Ian D . 2024-10-20

MORE AT TripAdvisor

Tasty food and reasonably priced. The salt and chilli chicken loaded fries were yummy! Thankyou

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Deborah Dixon . 2024-10-19

MORE AT Google

I had an amazing stay at The Royal Ship Hotel. The staff were incredibly welcoming and made me feel right at home. The Welsh breakfast was absolutely delicious, and the dinner was equally fantastic—truly a great dining experience. I can't wait to come back again. It’s safe to say that this hotel surpasses any other I’ve stayed in by far!

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Akash Sree . 2024-10-15

MORE AT Google

I’m not one to leave a review but I was quite disappointed with the food. Had the hunters chicken and the chicken was very dry and hard to eat and there was very little bacon, cheese or BBQ sauce. The chips were also very dry and tasted like they had been left out for a while. The decor and location was nice but it was overly expensive for what the food was and I wouldn’t eat there again.

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Paige Hepworth . 2024-10-14

MORE AT Google

Nice place with great atmosphere for a drink.

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Gary Li . 2024-10-14

MORE AT Google

Bar staff were great, food was superb! All round pleasurable experience, Diolch!

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joe davies . 2024-10-13

MORE AT Google

Lovely food and a great selection of beers, friendly helpful staff well worth a visit

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Simon Miles . 2024-10-13

MORE AT Google

We booked for Sunday dinner choices was limited. When the meal arrived vegetables were small amount of cabbage and broccoli a roast potato and mashed all covered in gravy as someone who not keen on gravy not good. Deserts a joke!

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Paul Elliott . 2024-10-12

MORE AT Google

Great location, nice room, good food, warm friendly staff

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stephen evans . 2024-10-12

MORE AT Google

Great location food, drink and service.Useful parking.

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Graham Wragg . 2024-10-11

MORE AT Google

Really enjoyed our weekend there. Lovely staff, and the food was great, and reasonably priced. 😋

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Kathryn Shaw . 2024-10-09

MORE AT Google

Superb menu. Good service, friendly staff.

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Andrew Smith . 2024-10-07

MORE AT Google

What a great hotel. Food was amazing with a great breakfast. Some nice Al's and beers here to. The icing on the cake was it's just down the road from the Mach loop. What an amazing, fantastic, fabulous place Snowdonia is.

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Peter Gillard . 2024-10-02

MORE AT Google

I am surprised by some of the reviews on this place and conclude they must be fake for some reason as reading responses they could not possibly be correct. We ate here on one evening. They were fully booked but a very affluent, pleasant, and ever-smiling Tom managed to squeeze us in. Every member of staff we encountered was fantastic, and we had a great seat in the bay window. We ordered some drinks once we were sat and looked at the menus. The food was much better than "pub grub," as one reviewer called it. It was a great menu and extremely well priced. Never rushed, no one ever was rude, and we had a great experience. Then it went wrong....NO, I am only kidding. Tge food arrived. My squid was exquisite, and I was told so was the homemade soup and bread. Ample portions and loads of taste. A few minutes after finishing, our main courses arrived, the portion sizes were ample and again my Tomapork Steak and the wife's gammon steak were cooked to perfection and the beef tomatoes were divine as were the steaks. Not lacking in anything and certainly not lacking in homemade chips. One of the best meals we have had in a long time. The staff were brilliant as were the surroundings. Well decorated, clean, tidy, and appropriate for the age of the place. Furnishings were comfortable, and it all added to a wonderful ambience. Everything to love about the place, their service, and their food and nothing to knock it for. It's a perfect evening out, and we will be back. Thanks all for a fantastic evening.

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John T . 2024-09-12

MORE AT TripAdvisor

Absolutely great place. Genuinely dog friendly, even given a generous few treats for our lively puppy. The staff were all so lovely, which immediately put us at ease, having not only a dog with us, but a baby too. Nothing was too much trouble for them. The food was perfect, service on food was quick. And best of all for my husband, was the trooper on tap 👌 we would definitely visit again in a heartbeat.

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Laura Butcher . 2024-09-11

MORE AT Google

Can recommend you visit. It’s a lovely location and building. The serving team are fantastic, always accommodating and friendly. Food is always fresh and usually very good. Had a slight problem recently, the food was below par. A quite poor Welsh Rarebit, and a soggy sandwich, but it won’t stop me from eating there again, I just won’t order either. The loaded chilli fries were perfect, so maybe just those the next time. Sunday lunch is always good, if that’s your preference and deserts are really good. Had a marvellous tomato soup recently too, again really enjoyed it. It’s a regular treat for us, so will be back soon.

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Martyn Morgan . 2024-09-09

MORE AT Google

Fantastic Pub & Hotel. Great food and wonderful 😋 🍺 🍻 🍺 Lovely friendly staff Great stay,, will definitely be back .. For more Trooper 😁

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colin maddox . 2024-09-06

MORE AT Google

A great place to stay with very helpful staff, clean, comfortable and spacious rooms, with decent food and drink. Quite happy to cater to two rather smelly and muddy walkers, with a great hot shower in the ensuite, quick service in the restaurant (and found a space despite not having reserved).

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wildcamper89 . 2024-09-02

MORE AT TripAdvisor

Stayed the night after a long walk and enjoyed beers and breakfast the next morning. Room was large, comfortable and good value. Will definitely stay again!

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MarkE1357 . 2024-08-25

MORE AT TripAdvisor

Came in by off chance on our way through town. 5 adults and a dog. This place was packed and fully booked. However the lady at the front was amazing and managed to get us a table! Thankyou! So glad we stayed. The food was delicious! Staff were even better!

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CCC . 2024-08-23

MORE AT TripAdvisor

The food was delicious, the service was great.

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Maria Prikhodko . 2024-08-11

MORE AT Google

Excellent staff. Excellent food. Excellent pub . Fantasy town. Coming back and would highly recommend ❤️

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Nonconformist 01 . 2024-08-11

MORE AT Google

Very disappointed at the attitude of the staff. When we walked in the girl at the podium, lip-fillers, eyelashes, dirty look, wasn’t friendly, and her boss, was even ruder and dismissive. A friendly hello wouldn’t have gone a miss. Food was OK, but staff shouldn’t judge people, even if they think they look scruffy.

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Valerie Jones . 2024-08-10

MORE AT TripAdvisor

My daughter took us to The Ship on 8th August 2024 to celebrate her Father's 80th Birthday ...we were booked in for 5pm and were shown to our table and served quickly. The staff were polite . They bought me the wrong meal but rectified it ...unfortunately the pie was dry and only lukewarm . My husband's pie was very dry and the meat inside was dry and did not taste night and the so called mash potatoe look like it was a couple of days old . Very disappointing and embarrassing as someone else was paying for it . I'm My opinion I thought the pies were left overs from the Lunchtime sitting

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Brenda E . 2024-08-08

MORE AT TripAdvisor

Apologies. Wrong review. Let's try again... Nice Sunday lunch in pleasant surroundings. Meat choices were a little disappointing, with turkey and chicken being available (along with beef), but no lamb. Our order didn't get taken until we raised the issue, though several orders from walk-in customers who came in after us had been taken. Around £20 for a Sunday lunch main course is a bit steep, but there's little competition in the area.

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Peter Dean . 2024-08-07

MORE AT Google

Eton Mess was incredible. Salad was a bit bland. Main waitors serving us were really nice. Family loved the roast options. A bit more variety beyond the roasts would be welcomed but overall really nice pub for a family meal

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Hannah Jackson . 2024-08-06

MORE AT Google

Went for food on last day of our holiday dog friendly do we brought the dogs along we were put in a room at the back and felt like we were forgotten about ordered garlic bread with out meal and even after prompting the waitress it never arrived food was nice can't fault that but the service could be improved we were not once asked if our food was OK and waited 20 mins after finishing for a desert order to be taken no one came so we ended up leaving. Very disappointed as it was supposed to be a treat for us and the kids and generally feel let down and kinda spoiled our evening.

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marc evans . 2024-08-03

MORE AT Google

Lovely, friendly and helpful staff. Thank you.

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Charlotte Evans . 2024-08-01

MORE AT Google

Cannot comment on the rooms as only went to the bar and restaurant. Great atmosphere, and good food with large portion sizes. Looking at the room rates, they appear to be very reasonable.

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Christopher Kelly . 2024-08-01

MORE AT Google

Only nipped in for the toilets but was impressed with the food on the tables as I went past. Will go back and bring the family when I have the time

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Terry Anderton . 2024-08-01

MORE AT Google

Food was decent and served quick. Typical chain pub stuff but does it well.

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Paul Clarke . 2024-07-29

MORE AT Google

Great food, good beer. What's not to like!!

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Paul Gatward . 2024-07-24

MORE AT Google

Just popped in for coffee, nice clean and friendly atmosphere

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geoff Whiffen . 2024-07-10

MORE AT Google

Nice cosy pub with some great food, dogs welcome

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Andrew Haslam . 2024-07-09

MORE AT Google

On arrival we were upgraded to a double en suite room. The room was lovely spacious and clean.

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Mererid Davies . 2024-07-08

MORE AT Google

Service and food were both excellent. Tasty and well presented meals.

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Stephen Evans . 2024-07-08

MORE AT Google

I do not understand why this place is so busy. Started with drinks and my wine glass was dirty with lipstick round the rim. Replaced quickly. Starters were average but my salad was slimy. Chutney and pate nice. Mains were terrible. The young female server smashed my husbands plate of food down and dropped onion rings on him. No apology. I queried my dish as it had gravy with it and that was not on the menu description. Her reply was that she had just bought Table 6 food and had no idea what it was. My husband had a burger which was burnt and a hard egg on it - menu said it would be runny. I had the Cheese and Onion pie. Frozen chips and hard peas. The pie description said it was caramelised onion and roast potato with Red Leicester sauce. There was no onion in it, the potatoes were not roasted and were dry and undercooked. Red Leicester sauce may have been the tiny rim of orange gelatinous material that I found upon searching. It was served with gravy which was not on the menu description and did not solve the very dry pies lack of flavour. When asked how our meal was and we said we were unhappy the very efficient lady server (the best thing in the place!) said she would fetch the manager. After 10 minutes we were told he was too busy and that we could have our main courses free. We said that was not why we had complained. I assume it was to prevent me writing a review... I wanted a nice meal out and was happy to pay the price. Substandard food and, apart from the one lady, poor service.

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Alison C . 2024-06-29

MORE AT TripAdvisor

We stayed at the hotel for the 3rd time this year and on this occasion we were with a party of 15. The rooms and the service could not have been better, and on the Friday night we all met in a side room and the service was superb, on time, the orders correct and the food good. Well done

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Venture59875672547 . 2024-06-20

MORE AT TripAdvisor

Friendly, traditional hotel with friendly and helpful staff. Building is a bit dated but everything works. Very good breakfasts and decent menu for other meals

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KenWTelfordUK . 2024-06-16

MORE AT TripAdvisor

Lovely traditional hotel with caring, friendly staff. The room was spacious and high quality. Perfect location in the centre of a lovely old town.

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Ros Harper . 2024-06-07

MORE AT Google

**Review of the Royal Ship Hotel, Dolgellau** We were a group of walkers who had pre-booked our meal a week in advance and reserved a table for half past two. Unfortunately, our experience at the Royal Ship Hotel was extremely disappointing. Upon our arrival at the appointed time, the man behind the bar was incredibly rude. He spoke to one member of our group very abruptly, telling him to "hurry up, it'll be supper time soon" and even rolled his eyes. This was while the gentleman was merely trying to look at the ales on offer. We all felt uncomfortable. The barman continued with his unfriendly behavior by remarking, "you booked for 2.30 and you'll all be moaning if the food is burnt,". His attitude made us feel unwelcome from the start. Given the circumstances, we had one drink each, quickly ate our food, and left. My father-in-law didn’t even bother to have a drink; he just wanted to eat and go. In hindsight, we should have walked out without eating at all. The customer service was absolutely disgusting, and we were not made to feel welcome in the slightest.

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Eldrydd Hughes . 2024-06-03

MORE AT Google

We were a group of walkers who had pre-booked our meal a week in advance and reserved a table for half past two. Unfortunately, our experience at the Royal Ship Hotel was extremely disappointing. Upon our arrival at the appointed time, the man behind the bar was incredibly rude. He spoke to one member of our group very abruptly, telling him to "hurry up, it'll be supper time soon" and even rolled his eyes. This was while the gentleman was merely trying to look at the ales on offer. The barman continued with his unfriendly behavior by remarking, "you booked for 2.30 and you'll all be moaning if the food is burnt,". His attitude made us feel unwelcome from the start. Given the circumstances, we had one drink each, quickly ate our food, and left. My father-in-law didn’t even bother to have a drink; he just wanted to eat and go. In hindsight, we should have walked out without eating at all. The customer service was absolutely disgusting, and we were not made to feel welcome in the slightest.

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001keho . 2024-06-03

MORE AT TripAdvisor

We had a booking at 2 30 for a group of ramblers.When we arrived the man at the bar called John was very rude telling us that we were late when we were there on time and told us that our food would be ruined.There were 29 of us and we had pre booked our meals a week earlier only to be told that the 7 roast chicken supremes we'd pre ordered were not available.We were made to feel very unwelcome.We will never set foot in there again

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Eryl D . 2024-06-03

MORE AT TripAdvisor

Food was over cooked unfortunately. Staff and location were all great though.

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Paul L . 2024-06-03

MORE AT Google

The pub handled a party of 42 people with pre orders almost flawlessly and the food was excellent for all the varieties requested. Would go back without a second thought.

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Chris Gardner . 2024-06-03

MORE AT Google

Booked for 18:30 and wasn’t too busy. Ordered as soon as we sat down but had a 45 min wait for our food and struggled to get attention from servers to get water even. Was really disappointed by the quality of the food - was the quality and taste for a Wetherspoons pub.

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Emily Hanlon . 2024-06-02

MORE AT Google

We had a meal with a druggie shouting and abusing his kids next to us.my meal was fine.my w I fes was atrocious.chicken burnt and the whole meal was cold.more worried about the druggies kids.they were hungry.he bought them chips then dragged them out before they could eat them.management should have stepped in.

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Alan Barwick . 2024-06-02

MORE AT Google

Amazing location, brilliant food. Service let's the whole thing down

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Adam Jones . 2024-06-02

MORE AT Google

Food was amazing didn't stay in a room it's gose back to to18"000 so just take 5 mins to do a bit goggling on it p.. Plz empty you ash tray outside

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David Stevens . 2024-05-31

MORE AT Google

Super food and really friendly staff. Will definitely be eating here again. Also great views from where we were sat as a bonus.

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Chris Miles . 2024-05-30

MORE AT Google

Good food Great coffee amazing decor

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Dan Smith . 2024-05-29

MORE AT Google

Great hotel the rooms are very old with the private bathroom a few door up the corridor. However this was no problem .The room was clean with loverly tea coffee provided .hair dryer and fresh white towels also. .Bed was very comfortable .Breakfast was included full welsh ! Very tasty with fresh orange and cereals. .Carpark is very limited but theres a large pay display near by .

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Nigel Cumpstey . 2024-05-28

MORE AT Google

The staff were friendly and welcoming, especially Dan. It was a lovely atmosphere in the bar and restaurant.

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Yuki West . 2024-05-27

MORE AT Google

Went for lunch with a good friend , very nice 👌

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Graham Westwood . 2024-05-22

MORE AT Google

Good food choices for veggie and vegan.

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R Roberts . 2024-05-21

MORE AT Google

Nice Hotel in the centre of the village.

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stephen darwin . 2024-05-21

MORE AT Google

Have been coming here for years and it never disappoints. Staff are lovely and the food is good especially the breakfasts. Our room was nicely made up and had a complimentary tea tray with lovely teas and coffee bags. I would say it’s probably time to update the duvets and pillows as ours were a tad out of shape! That’s our only criticism as for the price we paid it was very good value for money!

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nanatats . 2024-02-24

MORE AT TripAdvisor

Went on a Saturday night for a meal they do a very good chilli beef, the drinks and surroundings are very nice.

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R Mason . 2024-02-18

MORE AT Google

I had a light lunch here on 15.2.24. I was impressed by the polite, professional service and the smart, clean interior. My spinach burger was delightful. The toilets were immaculate. Highly recommended.

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Martin Lee . 2024-02-15

MORE AT Google

Lovely rooms, nice Friendly staff, beautiful building. Very nice food 👌 Amazing location for exploring Cadar idris and surrounding nature walks. Will stay again 😁🙌🙌🙌

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Padstar 187 . 2024-02-14

MORE AT Google

The waitress who served us for our meal was very polite and welcoming

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John Styles . 2024-02-13

MORE AT Google

Brilliant hotel staff very friendly and helpful food and choice excellent rooms comfortable and spotlessly clean . Location the best

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janet harrison . 2024-02-12

MORE AT Google

Good selection of beer for an evening with friends.

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Ian Mitchell . 2024-02-12

MORE AT Google

Have been to this hotel a couple of times before for tea and a scone and was friendly and nice scones. Sadly on this occasion it was a very disappointing experience and I doubt we will visit again. My daughter ordered a decaf latte and it was really unpleasant - tasted like instant coffee and undrinkable really, if you like nice coffee, I tried it also. She took it back and the older man at the counter was not helpful and made her feel as if she should not have brought it back though she did it very politely. He begrudgingly offered another drink and she chose a tea - no offer of a refund of the difference either. Another man begrudgingly and with an unfriendly manner brought over the tea and when I asked if the coffee had been instant he said no and they serve the very best Brazilian coffee beans and everyone says how lovely it is and basically that we shouldn’t be complaining! Anyway I found this hard to believe as my daughter’s decaf latte was awful. I asked a pleasant waitress after if the decaf was instant and she said it was not the beans but came out of a packet! Hmmm…. What I had suspected all along. So not a great experience -poor, unhelpful and misleading customer service and unpleasant coffee, the scones were nice and interior pleasant but will try somewhere nicer next time.

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Ceitidh_1 . 2024-02-11

MORE AT TripAdvisor

Amazing Service. Amazing Dinner and Breakfast. Amazing cleanliness. Amazing Location. Well done to management and staff.

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Christine Owens . 2024-02-11

MORE AT Google

The perfect spot to recover after a long drive/ big hike. Wonderful scenery and great staff. Thank you! We will be back

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Lizzie Macdonald . 2024-02-07

MORE AT Google

Couple of pints and nice food 😋

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Mark Thompson . 2024-02-05

MORE AT Google

Everyone was great and the food was excellent. Will definitely go again!

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chris needham . 2024-01-29

MORE AT Google

Ein wirklich sehr gemütliches Restaurant mit freundlichen Personal. Leider war das Essen lieblos und entsprach so gar nicht unseren Vorstellungen von einem guten Abendessen. Fish okay; chips gruselig. Spiced soup war eine fade Gemüsesuppe; Chili zu Tode gekocht und derart lieblos angerichtet mit Tacos, die wohl schon länger offen waren. Schade, dass ein Restaurant in solchen Räumen keine bessere Küche aufzuweisen hat.

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Jeannine Huffer . 2024-01-28

MORE AT Google

Dropped in on Saturday. evening. No booked table. Managed to squeeze me and my wife in without a booking to eat. Great staff, great attention to our request Food very good

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Mark Woodhouse . 2024-01-28

MORE AT Google

Little trip to our fav place and hotel. It was amazing inside xmas decorations were up they looked stunning. Staff are amazing and so friendly and have become our friends. Bedrooms are lovely shower very powerful bed so comfy Breakfast is the best just love coming back ♥️

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Traceydrury . 2023-11-28

MORE AT TripAdvisor

Lovely spot right in the centre of town. We left our EV car on charge in the nearby car park while we had dinner. Good food and respectable prices. Very dog friendly and our little Jack Russell loved the Sunday Roast dog treats.

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terrygparrott . 2023-11-09

MORE AT TripAdvisor

We went to the Royal Ship last Wednesday. We were shown to 2 separate tables right next to each other, by an older man who spoke to us very abruptly. We asked if we could move the tables next to each other as we were a group. He said no, then told us to sit down! We were really taken aback that he was speaking to us in such a rude manner and so we just left. Customer service at its worst. We went over the road to T H Roberts coffee shop where we had a lovely warm welcome, delicious food and a lovely time with our friends.

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BoardingPass444278 . 2023-11-04

MORE AT TripAdvisor

We hadn’t booked and it was quite busy but the greeting was warm and friendly, drinks served quickly, menu varied and the food very nice and reasonably priced. Service also cheerful and the decor very tasteful and not overlit which seems to be the case often these days. Will definitely return when we are in the area.

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53ursulal . 2023-11-03

MORE AT TripAdvisor

Just needed to eat lunch in a decent looking place that had room for us . Parking was limited to an hour on the square but we risked it . Menu was a bit more interesting than the cafe across the road and it had 3 eating areas plus outside tables . A very friendly and personable welcome . Drink orders quickly taken, and decision made . Homity pie for me chips and mushy peas . For Mr B, Steak and ale pie , mash and veg with a half of the local brew. Toilets visited and note at door says non patrons are welcome to come in to use their pristine loos. How nice. Food arrived . Good homely food at a reasonable price. Table in the window to watch the world go by . Friendly waitress brought the bill and we were on our way 1 hr 10 mins later.

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Jill B . 2023-10-29

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Came for dinner with a large group. The food was good, the Sunday roast especially. The service was prompt and very friendly. Prior to our visit the staff had been very helpful and responsive with queries about our booking - always got back to me quickly. Would recommend to anyone coming to Dolgellau.

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Bluebell_cat . 2023-10-17

MORE AT TripAdvisor

The food was amazing we had the fish and chips and hunters chicken. With home made fresh chips. The deserts where to die for we had the bonifee cheesecake and churrios with toffee sauce. The service was outstanding they could not do enough for us. Thankyou for a fantastic meal x

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Emma H . 2023-10-12

MORE AT TripAdvisor

Undercooked chicken quickly rectified. Offered complimentary drinks by a very apologetic manager. Reported a non working shower and a dirty shower to desk the following morning. Male at desk presented as disinterested and no apology received. However on the whole, the staff were friendly and helpful.

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ca123936 . 2023-10-09

MORE AT TripAdvisor

Okay so I’ve visited here before and was good ! However this time was not so ! The pitch stout was excellent but the food left a lot to be desired ! Fish chips and mushy peas how can this be wrong !! At £15.95 was asked if I wanted the large fish which came no more than 6oz and was a frozen bought in item,the chips were also frozen and hardly any on the plate ! The peas again were from a foodservice operator and poor quality and the biggest laugh is £3 for two slices of bread !!! My lady’s chilli beef salad was agin very poor !!! Little salad and burnt chilli beef !! So unfortunately I won’t be visiting here again !! And definitely won’t be recommending! On a positive note polite helpful staff ! But you need to review your suppliers,your portions,your prices and presentation

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Edward_Lawton . 2023-10-08

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To whom it may concern We come tonight for a meal and ordered soup and roast The soups were amazing however when I had finished my soup - other guests was still eating - the waitress took my bowl. ! I asked for water for the table and two glasses were plonked on a table for 3! When it came to the main meal; it was cold and the veg was verging on raw. Your chef has just plonked a whole carrot on my plate !!! The cabbage was raw and cold and the broccoli was undercooked. The manager did offer to replace however when I turned around to see another dinner fighting with food on his place I refused. We were not even offered one of the soup’s complimentary but was charged for Simple’s and drinks. I feel the way we were treated was not a great experience at all and will not be returning anytime soon. Sent from my iPhone

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doreenk167 . 2023-10-08

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Excellent hotel throughout rooms very comfortable and tidy, surprisingly quiet in the middle of town. Fine restaurant with good menu and quality staff.

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Connector39235973646 . 2023-09-24

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Nice venue. Great choice of plant based options which were very tasty, friendly staff and good service. Good location.

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A3428QSaliciac . 2023-09-22

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Lovely pub and restaurant. Good beers and wide food selection. It is also dog friendly, which is always a bonus

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davidandshona . 2023-09-13

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Good location, friendly bar staff, good breakfast, spacious tidy and comfortable room. Reasonably priced for the area and facilities. Recommend

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MattHerts . 2023-09-05

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If in the area, stay here. We found everything was of high standard. We were greeted warmly by reception, parked our car and went to our room via lift. The room was beautifully appointed, the beds exceptionally comfortable and bathroom a good size. Room view...

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Pauls1692 . 2023-08-31

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Visited this place for their Tuesday Fish & Chips for £9 deal. The fish was beautifully cooked and was a good sized portion. However, the amount of chips (whilst adequate for the women in our group) left the men feeling short-changed!! Overall though the value...

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Dilly4472 . 2023-08-30

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