The Royal Oak in Stafford

Was served by Lauren - Super helpful! Food and drinks were lovely! Will be back again.

Had a great time Lauren’s service was amazing made the experience really enjoyable

We got served by Lauren she was very good at answering questions about the menu, very good with serving drinks. She was very friendly and welcoming

Fantastic food and service. One of the female members of staff called Lauren was especially quick and efficient with her customer service.

5 stars Popped into the Royal Oak in Stafford the other day and was served by Lauren— absolute gem! Super friendly, great chat, and made the whole experience really welcoming. Will definitely be coming back. Keep up the great work!

I was served by a lovely staff member called Lauren. Very polite and friendly. Food was amazing 10/10

Lauren was absolutely amazing, what an amazing member of staff

Came in with the family for dinner the other night and food was great. Lauren served us she was absolutely brilliant and an absolute credit to the team!

Lauren was absolutely amazing during our dining experience. From the moment we were seated, she greeted us with a warm, genuine smile and made us feel completely taken care of. Her attentiveness was top-notch—she checked in at just the right moments, made excellent recommendations, and never let our drinks go empty. What really stood out was her friendly personality and professionalism. She made the whole experience feel personal and memorable. It’s rare to come across someone who clearly takes pride in what they do, and Lauren is a shining example of great service. We’ll definitely be back—and we’ll be asking for Lauren!

10/10 service from vicky as always

Popped in for a drink and was served by a lovely young lady called Lauren, very friendly and great service 😊

recently visited with a few friends on a Saturday evening, and overall, it was a delightful experience. Our server Victoria was prompt and friendly and went above and beyond to help us where needed.

Had my son's 6th birthday party here and couldn't recommend it enough the staff went out there way to make everything perfect and run smoothly. He had the best day thank you again 😊

Had a few drinks and some dinner. Was greeted by a friendly member of staff named Lauren, made sure we had everything we needed, nothing was too much trouble. Thank you!

Got served by Lauren, one of the loveliest staff members you have there. Extremely polite and was on hand if I needed anything. Food was also top notch

I went in for some drinks and was served by a girl on the bar her name was Lauren she was very helpful and very friendly I would definitely go back

Had a brilliant time at The Royal Oak. Great atmosphere and brilliant service from the bartender Lauren.

I recently dined at the Royal Oak, and I couldn’t have been more impressed with the exceptional customer service provided by Lauren. From the moment we walked in, she greeted us with a warm smile and a welcoming demeanor that set the tone for the entire evening. Lauren was attentive without being overbearing, ensuring our glasses were never empty. She made thoughtful recommendations from the menu, highlighting some of the delicious food and drink options available. Her knowledge of the menu was impressive, and her enthusiasm for the dishes was contagious. When we had a special request, Lauren handled it effortlessly and went above and beyond to accommodate us. It’s clear that she truly cares about her customers and their dining experience, making us feel valued and appreciated. Throughout our meal, Lauren checked in regularly, ensuring everything was to our satisfaction, all while maintaining a cheerful and friendly attitude. It’s rare to encounter such dedication and professionalism in service. Overall, Lauren’s excellent customer service was the highlight of our visit to the Royal Oak. I highly recommend dining here, not only for the fantastic food and drinks but also for the outstanding service provided by Lauren. We can’t wait to return!

Had a meal here recently and service was great Lauren on the bar was lovely too. very friendly

We recently went to the Royal Oak and were served on the bar by a young lady called Lauren, she was very warm and welcoming. She helped us pick out something new off the menu. Will definitely return.

Just had drinks but ok, good selection, not the cheapest place

Sadly the food was not as good as my previous visits

We had a code from the app to redeem a desert when ordering a main. After showing the staff, the code and a FULL RECIEPT of our main meal they turned us away and said we couldn’t have one even though we ordered a main and had a code. While other companies are going above and beyond, The Royal Oak can’t be bothered NEVER says on the terms and conditions ‘you MUST use code same time as purchase’

The Royal Oak Rising Brook Stafford is situated on The main A449 between Stafford & M6 J 14 interchange in the heart of Rising brook. A busy area! We were there for a Cat Protection fund raiser in the function room of the premises. The main bar area is a pleasant lounge with plenty of sport viewing tv’s on the walls. There is a grill restaurant off this space which I didn’t visit. The rear function room is medium size & in my opinion like a wmc giving just the right atmosphere for our fund raiser which filled the place! A reasonable large urban old style pub in a busy area having a large car park which in my opinion is well worth a visit if you’re in the area

We did a children’s party here at the weekend. This is an ideal function room for any party, but it’s perfect for a children’s party. It’s great size for the party games with plenty of sits when it’s time for the food. Thereis ample parking space out front.

Came in for lunch, lovely food and very quick

Lovely atmosphere. Food and staff were lovely. Fantastic place to visit

Great food great service nothing was too much trouble will be back

The chocolate fudgecake was amazing

The staff are always friendly and welcoming . The food is amazing and great value for money. I would definitely recommend a visit.

Food was awful, having previously been and the food was lovely, this visit the gammon was as tuff as an old flip flop, the chips were cold, no staff, service was slow and when they brought food and drink over they slammed it down on the table, definitely won't be returning

Been a couple of times, great place every time. Although I seem to always loose the Quiz

Always great at the Oak, good to meet up with people we haven't seen for a while and catch up with them.Top place , food and drink same high standards

Every visit to the Royal Oak has been top tier. The food always comes quick and taste so good its ate even quicker . All the staff our friendly and attentive which creates a great atmosphere. Shout out to Vicky who always puts a smile on everyone’s face . Look forward to my return

My local pub for food and drink always 10/10 and the service is great especially from vicky

Amazing service with a smile. I was in on Thursday evening meeting up with friends to catch up about how are holidays were before we all go back to work. The atmosphere was very friendly and we could relax and enjoy our visit. I was served Victoria she was lovely, and we had a little chat while she was doing the drinks on my round. Great customer service engaging with customers. Would recommend this place if you need a nice place to meet up with friends.

Nice little local come in regularly always top service from Vicky

Lovely girl behind the bar dani top service

Had a lovely few drinks this afternoon with amazing service from Vicky and Dani

Working away from London so are first time visiting and have to say the service from Vicky and mia was 10/10

Food has always been great there, the servers Victoria, Phoebe and Finley stand out as nice people

Lovely little local pub with great staff especially vicky she’s a great laugh and always polite

Here visiting while working away from London and have had such a lovely visit Victoria and Mia were a deliate

My local we visit a lot for food and drinks with my family it’s a great place for kids as well and Vicky is always wonderful 10/10 service

Best pub for a beer we are always well entertained by Vicky

Tried the Christmas menu. Shared starter was great fun, turkey filled Yorkshire's were delicious. We had the Xmas burgers for mains which had really generous fillings and tasted awesome. Too full for mince pie sundae

Lovely place Alot of car park space Food is fantastic Staff are very helpful

Good value for money. Very tasty menu. Clucking stack amazing.

great place good food great value

Really friendly team always a great welcome and service with a smile. Food is great value and team are always great at dealing with any specific requests

We were told 45mins wait,but came much quicker. Lovely food. Some of chairs extremely well worn.

Come in late to have a few pints and Finn and Jay were lovely, food was fantastic and cheap and all serviced was with a smile and a wave 🤪

Another lovely meal with the family

A little cold today but food was nice

Not bad place staff and food are great,,,, But place it's self could do with little tlc damaged wall and ripped chairs let the place down little, but won't stop me going in

Fish and chips were quite nice! I liked the appetizers

Lovely fathers day meal with my lads.

Good food at a great price, with a friendly service

Had the best lunch ,the chief was brilliant can wait to go again x

There was 10 of us tonight to eat in the restaurant and it was a lovely meal...did not wait to long either and all our meals were all brought out together...and the staff are always polite and friendly..

The experience here was disappointing from start to finish. The atmosphere was lackluster, and the staff left much to be desired. The chef’s seemed more incapable of taking care of themselves than preparing food. Simple requests were outright refused without a second thought. To top it off, the beer was stale, and most of the food was subpar. The only redeeming factor? The chips were decent. If you’re only after some average chips and don’t mind a rough experience, this place might suffice. But for anything else, I’d steer clear.

Really run down,seats ripped and taped up table sticky Food poor, service lackluster Issues with dogs being allowed Avoid

Had an excellent experience today in the Royal Oak and our server Maisie was absolutely lovely and such a charm

Just had a table for 14.Thank you Maisie for providing great service,went the extra mile for us,very grateful...Enjoyed my curry feast,and all the other meals looked good.Great value,nice that the pubs standards have returned.

Great friendly service from Maisie today. Excellent food, Would recommend

I tried the hunters chicken dilshous.

Great local pub. Friendly staff and good menu choice.

The bar made phoebe woz a delightful

Had the hunters chicken was lovely as usual service with a smile

Came in earlier today and given a warm welcome by both bar and floor staff, one of the servers I believe his name was Ben was very helpful with the menu and what it contains (deals etc), and maisie who also came over with my food with a warming smile, definitely recommend coming here again

Had the breaded mushrooms for starter they were old and chewy no one asks during meal if everything is ok Go here at least twice a week but may change venue been very disappointed lately

Really enjoyed the food. Definitely would come back.

great fresh food, great prices, stored a birthday cake and brought it out with candles lit when requested. Polite and helpful staff.

Changed hands to a Sizzler . My wife and I had fish and chips these were just warm bread was stale chips were like cardboard. Shame was looking forward to it..

Child friendly, pleasant atmosphere, delicious food at reasonable price! We will be coming back!

Been coming here for years and the food quality is amazing hot food arrives quickly love the food and the staff are all warm and welcoming

Been here today for my second time food is really good and the staff make it a pleasant experience

Oh my word what a wonderful experience we have had this evening. My Autistic son aged 33 was treated so beautifully by all the staff and in particular Phil behind the bar. We ordered lots of food for my granddaughters and lots of rounds of drinks. What a lovely evening we have had. Well done to management to employ such wonderful, empathetic staff. 5*, gold plated service. Thank you from the bottom of my heart. Will will be back. Kind regards, Theresa Dyer

Not the best experience. Young girl behind bar kept messing with her spot by her nose then touching the glasses. She did this numerous times. Disgusting Food ok. Chips over cooked so we're sent back. Doubt will be returning any time soon. Poor

Food was good and service was great.

If like my family you're travelling waaaaay up north on the M6 and sick of paying extortionate prices at motorway services, this restaurant just 6 minutes off JCT 13 offers 2 meals for £11 on selected items from noon and is cosy clean and the staff super friendly. Highly recommend!

My clukin hot chicken burger was very nice and the service was quick. On a negative note I would advise not to eat in the pub on hot days as they have no air conditioning, fans and the windows couldn't be opened.

My son reccomended this pub for the food, said it was really good...... I have disowned him.

Food cooked too much my lasagne was burnt

Just wanted to say that Daniel Horton (who has left the negative review below) is a complete tool. Snotty nosed entitled git. 👍

Service wasn't with a smile, the bar manager (she) was very miserable to the customers and very short with the bar staff. Not professional at all. Don't think we will be heading back soon.

Great food staff are very polite would highly recommend

Nice cheap pub for lunchtime meal

Only had about 8 chips and 5 off them was hard and tasteless , can't cook chips then there's no hope for rest of menu , higher prices and low quality and portion size as usual.

I came there a while ago, customer service was great, food didn't take long to arrive and there was this one really nice individual called billy he was really careful, and amazing overall, I could tell he really cared about his work and puts alot of effort, everyone was really nice and food was delicious, The place also looks amazing.

Lovely welcoming pub, good food. Always good atmosphere very polite staff, especially Billy he always goes out of his way to make sure the myself and other customers are happy. Would definitely recommend.

Absolute amazing service! Billy was amazing too the manager!

Thank-you to the team & billy for an amazing recommendation a rosé wine for my partner amazing time here would love to come again later on in the summer for a beer in the amazing back garden

Awesome pub; love going down; Billy is awesome and always great with us. Will be back again next week!

Had a lovely trip to Stafford made even better by spotting this pub for food and drinks. Billy the manager was absolutely amazing with food and drink recommendations. Food was piping hot, served on time and so tasty! Thank you.

Had a great meal here the service was really good served by Billy who was very helpful and will definitely return

Exceptional service as always Victoria was incredibly welcoming and attentive.

Brilliant pub . Foods great . Great people . Staff amazing . Billy from the bar is an absolute star. Goes above and beyond to help . Always a good time in the oak ❤️

Food was lovely, customer service was rubbish...staff rude and insulting.

Pop in for a drink seems a friendly place although I didn't eat there the food they served looked nice