Based on 1.132 opinions finded in 2 websites
Based on 1.132 opinions finded in 2 websites
Nº 207 in 468 in Flintshire
Nº 56 of 110 Other cuisines in Flintshire
Opinions
Lovely home cooked Sunday lunch . All the family enjoyed their choices . We’ll definitely be back . Keep up the great work !!
Nick J . 2024-12-15
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Just been to the Royal Oak for a family meal to celebrate my birthday, Sunday 15th December 4pm. Very disappointing environment, poor food and service. I have been before and had lovely experiences though this was not good at all and very much a disappointment. Food arrived an hour and thirty minutes after ordering. Staff did not take our drinks order resulting in us having to go to the bar multiple times. Some of the food was cold. Some of the meals were incorrect. Incorrect meals were not addressed at that moment as we were waiting too long and were concerned that we would have to wait even longer. Two individuals within our party are type 1 diabetics which the delays of food created concerns. I would recommend that staff are spoken to about their communication skills as this was detrimental to our experience. I do not believe that I would actively promote or revisit the Royal Oak again as this was a very poor experience.
Rory R . 2024-12-15
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First time coming to the Royal Oak, amazing first impression, breakfast was lovely and Santa topped the hole experience off. Would 110% recommend breakfast with Santa
123456l . 2024-12-14
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Excellent service on our visit, friendly staff and the food was great. Lovely village pub, warm welcome with the fire burning. Dog friendly.
Gillian F . 2024-12-14
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Had a great breakfast with Santa the children were made up, food was delicious staff were welcoming & friendly fantastic family experience
Tara T . 2024-12-14
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Will not be returning. 8 of us attended for Sunday lunch. Waited 90 minutes for main courses. Vegetables were overcooked. No horseradish available.
Anna Davies . 2024-12-01
MORE AT Google
The wrong drink was delivered, the mixed grill was missing the steak, no one came over to ask if we wanted more drinks and to round off our evening the waitress spilt boiling hot tea on one of our party! The servers were all so young, clearly trying their very best and all lovely people, but completely out of their depth with no training or visible support from anyone. We felt really sorry for the position they had been put in. The girl clearly felt awful when she burnt one of our party, but it wasn't really her fault, she should never have been put in that position without support and training, the results could have been far, far worse. They gave us money off the bill and tried hard to make things better but we will never be going back again. The evening was ruined for us and the poor waitress! Staff need to be trained, supported and given basic first aid skills. Shame on the owners.
Carol Guy . 2024-11-30
MORE AT Google
Great find.moving to the area and it's going to be my local!! Very pleased 😀
Tracy Lidster . 2024-11-12
MORE AT Google
Had a lovely evening with super people. Food was really good. Will definitely return.
Sue Cole . 2024-11-05
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Great food friendly service can't wait to go again. Highly recommended.
Elaine Thomas . 2024-10-26
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Love coming here! Especially on the quiz nights on a Tuesday! Drinks are affordable and staff are really friendly!
Sarah Hulmston . 2024-10-17
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Popped in for lunch not having been before. Warm welcome from the lady behind the bar. Had the chicken wings and then sea bass with pea risotto, food was exceptional in a great cosy village pub, thanks to Jordan for hosting, fantastic service
Allan Parrington . 2024-10-16
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Bar staff are the best xx especially Eloise and dani, they always so welcoming always go above and beyond. Elinor is an excellent new addition to the pub great atmosphere. Definitely come again. Luv these guys already as made us so feel welcome xx
Lisa W . 2024-10-13
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Great little local drinking spot, proper old school pub. Good choice of beer, we saw some bar snacks go out to another table and had to order some ourselves. Will be returning
Jack . 2024-10-13
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Amazing Staff! Amazing food! exudes positive energy everywhere. Can’t believe how affordable and welcoming it is as a place! will definitely be coming back!
Isla J . 2024-10-13
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We met up for a lunch here today. Bar service was excellent, food was stunning, waiting on staff very helpful and welcoming. Would not hesitate to come here again.
Michael M . 2024-10-13
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Great Guinness served by Jack and very warm and friendly service. Real open fires and very cosy and great atmosphere 🍺🍺
Jeremy T . 2024-10-13
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What a letdown! Waited over half an hour for my food. Had the ale pie which came in a pathetically small dish. It was laughable ! This has been the smallest portion of any pie I have ever had in my 64 years in this rip-off country. It came with a very small portion of chips and a handful of peas. No other vegetables were included. And my pint of ale cost just under a fiver. Felt I'd wasted my money. And I was still hungry after it. I will Never go back. No one asked how everything was, either. They just want your money!!!!
Nigel Murray . 2024-09-08
MORE AT Google
excellent service, good value for money and staff very attentive we’ll go again recommended
D B . 2024-08-29
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Called in for a drink as we were in the area . Lovely outdoor seating area, dog friendly
Suzy Spruce . 2024-08-27
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Haven't been here for a while..gone down hill a bit..very untidy outside..drinks flat took them back too expensive to leave without saying anything..Will not rush back there
Tina Davies . 2024-08-21
MORE AT Google
Sunday lunch, excellent food and service
Laserme Chester . 2024-08-19
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We arrived at 6.30, waited half an hour to order drinks followed by food. The starters eventually arrived & were very good. After 1.75 hrs our main course was served. The restaurant wasn’t even busy. Took 15 minutes to get 1 soda water. When the food did come it was average but the chips were soggy. The desserts came quite quickly & were ok but our granddaughter is certain that the correct pudding was not delivered. She ordered cookie dough but says she got the brownie.. the waiter assured us it was correct. Wouldn’t bother again as wouldn’t want to take over 2.5 hrs for a meal.
carol . 2024-08-06
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I very rarely write negative reviews but thought our experience at the Royal Oak warranted comment. We have had several great meals there in the past but feel that things have slipped to an unacceptable level. I booked a table for 6 people (5 adults and 1 child) for 7pm. We arrived on time. There was nobody in the restaurant part although there were a few tables occupied outside. They didn’t look very busy. A drinks order was taken and I asked for a bitter shandy but I was told that bitter wasn’t available as there was “something in the cellar”. The lovely serving girl didn’t know what the problem was but it was no big deal. After the drinks arrived we were then told that there would be an extended wait for food to arrive. No reason was given. We weren’t overly concerned so we placed our order . Four of us went for the Evening Set Menu, which said on the menu in the restaurant that it was two courses for £17.50. We also had a Kids meal option and also an order off the main menu. The starters that were ordered probably arrived around 8pm and the mains about 8:30 although not sure about that. I ordered the Steak and Ale Pie. When it arrived the top dome of the pastry was rock hard and it was impossible to cut through it. I mentioned this to the serving girl and she said that she would mention it to the chef. All the other starters and main courses were fine. The Kids main course was served on a red hot plate which isn’t satisfactory for children and the child in our group burnt his mouth on the baked beans. We were warned about the plates being hot which is fine for adults but not for children. We then ordered desserts and tried to order coffees at the same time only to be told that we couldn’t have coffee as the machine had been turned off. I didn’t really understand the reason given but it appeared to be because the meal took so long. When the desserts were delivered to the table (probably around 8:45) we were told that the Coconut Sundae with Coconut Ice Cream now had vanilla ice cream instead. Again no problem but it would have been nice to have the opportunity to change the order. When it came to pay the bill we were told that the Evening Set Menu was actually a starter and main for £17.50 rather than a main and a dessert for £17.50 which 2 of us had. The girl said that it wasn’t very clear on the menu and also nobody in our group had picked up on it. When the order was taken we had said that we were eating off the Evening Set Menu and it would have been obvious at the time that we were ordering a main and dessert rather than a starter and main. Due to the Steak and Ale Pie not being satisfactory we were offered 25% off the cost of the Steak and Ale pie. The bill was reduced from £168 to £163.81. We left around 9:30. The meal was for a special occasion and it ended up being a very disappointing evening.
John M . 2024-08-02
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We had the evening set menu for £17 from which there was lots of choice which you don't usually get with deals! We had the chicken skewer and hummus for starters, cheese and bacon burger, steak and ale pie for mains and brownie and cherry sundae for desserts - all of which were very well portioned and very nice! We were informed that there was a wait on food and to be fair we did go on a quiz night which we didnt know about but even though the wait was quite long in the end, I've got to give special mention to Eliza who seemed to be running round making sure everyone was well informed and happy!
Siobhan G . 2024-07-30
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Food was a real letdown. We used to go to this pub many years ago when the food was fabulous. Tonight the chef let himself down and the rest of the staff really couldn't care less. Plates were not cleared and no-one asked if everything was OK......which it wasn't.
Susan Poole . 2024-07-29
MORE AT Google
Lovely trip to the Royal Oak, I went for lunch with the work lads and we all had an amazing lunch, fast service great food lovely staff will definitely be visiting again
Tommy G . 2024-07-26
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I ordered two portions of chips. For myself and my daughter. The chips took ages to arrive and when they did, they had about 10 chips in a small pot. I approached the chef and explained he told me that the owner has told the him only serve 10 no chips per portion. Absolutely disgusting.
Ian R . 2024-07-22
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Food and atmosphere is good, a nice old pub!
Josh . 2024-07-01
MORE AT Google
I took my 97 year old mother this week and she is too old to eat bad food. I ordered a starter of chicken and salad for mum but the chicken was too tough. I had fish cake with salad and new potatoes. They served me chips and then changed them to new potatoes(which looked like they had come off someone else’s plate)when I pointed it out. The salad was bad insomuch that when I spoke to the supervisor she said she wouldn’t give it to her rabbit! We were offered free desserts, which we had and they were very nice. We didn’t pay for drinks(1 x lime & soda and 1x zero coke)but got a 25% discount on the meal. Really I should have insisted on not paying at all and I’m sorry that I didn’t. The staff were lovely so no complaints there. I will not be going there again.
Peta Turner . 2024-06-14
MORE AT Google
Lovely country pub. Dogs allowed. Staff are helpful. Food is amazing steak sandwich was fantastic👏.
Karen Williams . 2024-06-01
MORE AT Google
Spent a lot of time here over the last two summers and always been pleased with food and service,except for tonight. Myself and wife decided to go for tea,arrived about 17.20 and the restaurant was empty,ordered fish and chips and a chicken burger.Food arrived within ten mins and seemed ok till I cut in to the fish,there was nt any,it was all batter! Admittedly I picked at the chips and peas untill the waitress finally arrived,I told her I was nt happy and wanted to speak to a manager to be told there was nt one available but would see what she could do,she returned to tell me she could take 25% of the fish and chips only! I could nt be bothered arguing so paid and left,needless to say that will be our last visit. Such a shame as it used to be a great place for food.
Paul Meredith . 2024-04-10
MORE AT Google
Not the best experience, very short staffed, food not the best. Very poor fish and chips. Onion rings were swimming in oil. Salt and pepper chips were just added salt and chilli flakes. Coffee was abysmal, instant coffee because they had no beans, bits floating in it, but charged for fresh coffee. Won't visit again.
Daron Mills . 2024-04-01
MORE AT Google
Very good country pub / restaurant been a few times now simply because it’s good.
Kyle Owen . 2024-03-26
MORE AT Google
Just had one of the best roast beef dinners here - piping hot - lovely vege and delicious roast potatoes-
Olivia Williams . 2024-03-24
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Recently visited The Royal Oak in Higher Kinnerton with my family for Sunday lunch and really enjoyed it. The food was fresh and delicious and the service was lovely. Would highly recommend.
Emma B (Emma) . 2024-03-18
MORE AT Google
Staff very friendly and helpful 👍
Alan Coburn . 2024-03-15
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Absolutely amazing experience. Service was amazing, The young lady serving us was spot on keeping our glasses topped up and making sure we had everything we needed. The food was piping hot and the portion was perfect leaving enough room for dessert! Very Happy and highly recommend :)
alishamayall . 2024-03-11
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The portions of the food for the price were shocking. The mixed grill was more like a mixed turd and the lasagne wasn’t enough to feed Gollum. The staff were nice but I won’t be returning to this establishment.
Rhys B . 2024-03-10
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Lovely little pub, but the food quality and portion size was exceptionally poor for the price.
Georgia Clark . 2024-03-10
MORE AT Google
Really disappointed in tonight’s meal. Having ordered a mixed green salad for a starter, which it said came with a Caesar dressing, I specifically asked for olive oil dressing as I can’t eat dairy. The salad came (after quite a long wait) so I dived straight in only to find strips of Parmesan cheese. I immediately asked the waitress, who was very apologetic, to swap it as I couldn’t eat dairy explaining there was no mention of cheese on the menu. After 5 minutes the salad came back out. It was as if the chef had had a bit of a rummage around in the original salad removing some of the cheese but not getting it all. Even after explaining I couldn’t eat dairy, salad 2 still contained cheese!!! The waitress was very apologetic and helpful, but shame the kitchen staff weren’t the same. Let’s hoping I’m not too sick over night after eating some of the original cheese without realising! If you have allergies, AVoID! I certainly won’t be going back!
nicholae753 . 2024-03-08
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Nothing on the menu for coeliac. That said the chef did make a special meal which was enjoyable. Limited healthy vegetarian choice. The service at the bar was pretty awful although the bar man was the exception and quite friendly. I just felt the bar area was shabby and needed deep cleaning. Sticky tables we had to prize the menu stand off the table, I initially thought it was glued on. The place was a bit dusty. Also the bill ar tge end was wrong, but this was sorted grudgingly by the bar maid. I used to live nearby and 12 years ago this was a great place to eat but it has gone down hill. I would like to thank the chef for making a special meal though.
Just Websites . 2024-03-04
MORE AT Google
Dreadful experience. Wrong drinks brought over to our table and when we explained this to the two young girls serving (2/3/24) they were visibly annoyed at us for speaking up. Food was average. When ordering a crumble for dessert they forgot about it and didn’t tell me. When I asked about it they only explained after asking a second time that it had been forgotten about. No apology. They clearly were avoiding our table as much as they could. Poor service. Would not recommend. Lastly when paying the bill to the dark haired girl on duty I noticed the blonde haired serving girl was on her phone behind the bar. Unprofessional. Go to the Red Lion in Dodleston instead for a far better dining experience.
Wander28769457224 . 2024-03-02
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Pleasant experience all round. Larger group of 12 so booked on the phone and put down a deposit. Also had a 30% off from their mailing list for Mother’s Day. Every meal and pudding was enjoyed. Will definitely be going again.
Alison Wakelam . 2024-03-01
MORE AT Google
Sorry but I did love this place , however we had a simple meal . Fish and chips and side salad . Fish small and thin and more batter than fish , tartar sauce minimal had to ask for extra . The salad had old brown salad leaves in it who hand perished some time ago . We complained to waitress . Few chips not enough for a £15 meal . And Nothing was done or offered . We did eat it as we didn’t want the bother of re ordering . With two pints and two large wines £50.50 . We paid in full and complained again , the helpful bar man said next time we come in he would do a discount but I feel like we had to really push for an acknowledgement . Poor meal and I really hope the standard improves as I love this place usually .
Roving26753891274 . 2024-02-29
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Went to the Royal Oak with my two friends last week. In arrival there was decent amount of parking and a busy atmosphere upon arrival. We went to a lovely area for the restaurant and was quickly asked for drinks. The food tasted lovely and decent sizes and the price was also very good. The lad seemed very new, which is fine and he was nice to deal with. Sadly my friend got prawns when he didn’t ask for that, luckily he isn’t allergic although doesn’t like it. We realised the same name to two dishes and the prawn one we think was just assumed. The only real issue was the allergies. I asked for a menu and was told to scan the bar code which I did. The website didn’t give any chances to add my allergy and then said “speak to staff”. I chose a burger without a bun which is fine again and was lovely but I was told to “tell him something I want and he’ll go check” because the lad didn’t have a clue what celiac disease was or gluten/wheat was. I just felt disappointed that I didn’t have actual options or a knowledgeable member of staff didn’t come to advise me on my safe options. A separate paper menu with celiac friendly options or can be made suitable would be perfect for staff to show, especially if they’re unsure. I have coeliacs and I did sadly notice my stomach wasn’t 100% after and was bloated all night, although I’m not complaining about this as I know risks of kitchens etc. Just a little more
Hannah Tordoff . 2024-02-22
MORE AT Google
We had an excellent meal here, as we have on previous occasions. As a vegetarian, I was delighted with the options, and went for mushroom and spinach suet pudding, which is rarely seen on menus! It was delicious, and came with loads of veg, saute potatoes and a jug of veggie gravy. My colleagues went for steak and ale pie, and scampi. Portions were large, except that there could have been more mushy peas with the scampi. A lovely meal out, can't wait to return.
Maria O . 2024-01-30
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Me and my partner visited today with our 3 young children and we were so disappointed with the food and how slow the service was. The food was not cooked properly and was hard. The services was very slow and we paid 80 pound which just was not worth the money at all. I never usually leave bad reviews but we were so disappointed.
jenna ashton . 2024-01-28
MORE AT Google
Fantastic food … super staff and amazing atmosphere!! All the best for 2024 … we will definitely see you soon!!
Jayne Cundliffe . 2024-01-01
MORE AT Google
Dec 2023 Christmas day meal £85 per head. Food was awful, tasteless, no festive atmosphere, no Christmas music, Dirty cutlery, Sent an email and the response wasn't great either.
Gill . 2023-12-30
MORE AT Google
what an amazing pub! went with family for a meal and was superb. i had the pan fried button mushrooms which were really delicious. Although there were six of us, our food came out quickly. The bar staff and waiters were friendly and helpful. Overall a great time. would definitely recommend if you’re local.
Climber34733625325 . 2023-12-19
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My local pub for more than 40 years closed in May 2017 and after a few disastrous attempts finally opened a few weeks ago with new management and one or two of the original staff behind the bar. I called in for a pint two or three times and have still not met the new landlady or landlord. It appears I am not alone. Apparently they do exist but do not chat to their customers and very rarely do they appear in the bar. This is not the Royal Oak of old which attracted drinkers and diners from far and wide. It looks nice and fresh and sells good beer at reasonable prices but there is something missing. Everyone knew and loved the previous landlords - they were always there to meet and chat to customers, both regulars and passing. Everyone was made welcome and you knew when you returned the landlord and staff would usually remember you and that was a great incentive to keep coming back. I visited on Friday 15 December and spent more time with an empty glass than one with beer in it. On arguably the busiest night of the week there was only one person serving - lots of people “too young to serve” but too busy to clear used glasses from the tables. What a shambles. It's very disappointing and unless things change this great pub will never be the haven of friendship and good company and the centre of the village it used to be.
Anthony G . 2023-12-18
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Went for a meal on 16th December 2023, had a Christmas dinner. The roast potatoes looked like they hadn’t seen the oven, they were not crispy and had no taste. The sausages (pig in blankets) were not cooked properly either and again there was no taste. Family members have been ill the following the day, throwing up etc. I’d avoid if you don't want to be ill over the Christmas period. Paid £25. Staff were ok but food was very poor.
Olivia Davies-Tait . 2023-12-18
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Went today to celebrate my best friend's 60th Birthday. A lovely warm welcome food absoloutely lovely. Met lots of people in bar area where Fire was lit and fell n love with Buddy the 3 year old dog who is a regular from the Buckley are. Will certainly be back. Xx
Anne Williams . 2023-12-17
MORE AT Google
Brilliant food and really good value. Enjoyed chicken schnitzel and my dad had burger that was great too. Busy night for staff but the team made us feel welcome. Would recommend, a new favourite. Thank you!
Emjtod29 . 2023-12-07
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Went for a family meal chips black like fryers not been cleaned. Fish was soggy and no flovour. Spoke to Jack the manger who didn't seem bothered was just looking at the girl on next table will not return.shame as heard good things.
Samtones1967 . 2023-12-06
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Great food and atmosphere, Emma and Ken who own the place are great.
fatmamba devices . 2023-11-25
MORE AT Google
Absolutely loved it. My 1st time there and it won't be my last!!
Jonah7119 . 2023-11-18
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Just drinks, but had to send the coffee back as it was cold,,, the beer was good,, and the replacement coffee was hot 🔥
keith jones . 2023-11-14
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me and two friends came in for a couple drinks, did not expect it to be so busy!! The girls on the bar did great, although there was a wait for our drinks it was understandable as they were obviously understaffed. It was lovely to be in a busy pub!
Carol F . 2023-11-10
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Service was non existent, food ok at best (once it came back after being sent back cold) no atmosphere and overpriced. Won’t be returning.
Sue S . 2023-10-28
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The guy serving and from behind the bar was very welcoming and warm. We ordered coronation chicken wrap& halloumi fries it was the nicest lunch I've had in a long time very reasonable priced.... Halloumi fries best I've tasted (homemade)
Lisa Tomlinson . 2023-10-11
MORE AT Google
Dog friendly pub restaurant with friendly staff. Clean and tidy and clean toilets. All four meals were great. Good prices. Will defo be back.
Danny Daniel . 2023-10-03
MORE AT Google
Food very nice as usual, value for extra’s, not so sure. 4 very small onion rings £1.95 Nice dog friendly pub, 2 sausages for the dog, but £2.95 well at least the dog enjoyed them. Will call again but not for the extra’s.
David J . 2023-10-01
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Popped in for lunch, service, and food were great. Thanks to Elouise & Jordan 🍺
Tony Morgan . 2023-09-29
MORE AT Google
I came for lunch Wednesday and I had excellent service from yas.I had the steak sandwich and it was cooked beautifully. Will definitely come back
steve j . 2023-09-28
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Absolutely outstanding service and the food quality is second to none. Yaz, our server, was brilliant and very funny to talk to. Overall, I highly recommend.
Daniel S . 2023-09-25
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Food is okay, over priced for the quality and effort made with the presentation. We were in the restaurant area where service was good, and the young waitress, Georgia, was really personable and pleasant, and worked hard to manage our expectations when there was quite a wait on food.
Angier79 . 2023-09-20
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All frozen food cooked it was very average
Tina Donnelly . 2023-09-19
MORE AT Google
Lovely pub with great food, really pleased with the service, especially from yaz, will definitely be going back for tea very soon
Mike R . 2023-09-15
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Friendly atmospheric pub. Has its own carpark which is getting rare in pubs these days. The staff is friendly and make you welcome. There are plenty of spaces indoors and outdoors (even covered seating) Pop along and enjoy the nice weather with a drink with friends outdoors, or sit inside on a wet cold day while drinking away.
Wayne Owens . 2023-09-14
MORE AT Google
Had lovely food for very reasonable price. Served by Jen and she was excellent, very friendly and attentive.
Daniel Travers . 2023-09-09
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As I walked in I was greeted by Ken and Emma near the bar area, they were very polite, friendly and made me feel really comfortable straight away. At the bar I was served by Elouise, Yaz, Alanna and Meg they were amazing as I have an allergy towards certain types of alcohol. They recommended a few beverages I would like and that would suite my needs. The food was amazing I had the 10oz gammon steak cooked to perfection. Would highly recommend this pub. I will 100% be coming to visit again and will be telling all my friends and family about the pub. Unreal place.
642lukey . 2023-09-09
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Yas behind the bar served an excellent pint and food is great Beer is good food is amazing never a bad meal. Good atmosphere in the pub even the younger people loads of respect!!
Escape13715680949 . 2023-09-09
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Came ad hoc for meal as staying local. Served by Jen who was very attentive and respectful. Food was fabulous and reasonably priced. Nice country pub feel.
cerys34 . 2023-09-09
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We booked on line for the restaurant but we’re given a tiny table in bar. It was a cold damp day and we were sitting in a draught. We ordered at the bar - 2 Sunday roasts. 30 mins later still no sign of food. I asked if there was somewhere else we could sit as we were so cold. No. I felt that they had no interest in the customers and didn’t care. After 50 mins we decided we didn’t want to wait any longer. We went to tell them that we were too cold to wait any longer. They then produced two dinners but we couldn’t face sitting in the draught to eat it. So we left. I could have cried.
christinehF1711XZ . 2023-08-27
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The food was lovely, but the presentation was a big letdown! My husbands curry had everything slapped on his plate on top of his naan bread, which was then very soggy! Salad on the plate as well as a lonely chicken wing, such a shame as it tasted lovely!
Karen Yarr . 2023-08-19
MORE AT Google
Had the most amazing service from the Royal Oak, we have been there before and as it was so nice I booked my other half’s 30th birthday there with 20 odd other people. They set up the tables for us in a ‘U’ shape so we could all chat together and allowed me to bring decorations etc in the day before. The service was impeccable and super fast and efficient we can’t thank you enough. You really made this so much easier! And gorgeous food of course :) see you all soon Xx
Meg G . 2023-08-02
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really friendly brilliant service always greeted with a smile can’t wait to bring my family for lunch
Jordan T . 2023-07-30
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I reserved a table on-line in the Royal Oak restaurant for a special anniversary meal for my wife and myself, when we arrived, the young waitress led us into the bar that was packed with people standing and showed us to a very small bar table, suitable only for holding drinks !! I pointed out that it was in the restaurant that I had reserved a table, she replied that there was a large party in the restaurant and that all the tables were taken, I replied that the table was totally unsuitable, she just shrugged her shoulders with a couldn't care less attitude! Totally disappointed we left and took our custom elsewhere, thankfully the experience didn't spoil our special evening, we do however feel badly let down and after being regular customers at The Royal Oak for many years, and having just read other recent adverse reviews we certainly won't be returning!
Dream797007 . 2023-07-29
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Lacking in service and food was mediocre. Table remained with previous occupants empty glasses, waitress although pleasant eventually cleared table but left used cutlery. Asked if we could order another drink when food was delivered only to be told you had to go to the bar, leaving food to get cold. Ordered a side of cauliflower cheese - sauce was watery and couldn’t taste any cheese and portion size very small. Shame as it used to be such a good pub with decent pub grub, won’t be rushing back
LauraC642 . 2023-07-23
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Great food and service. The pub was busy but with a great atmosphere. Despite it being a busy Saturday, the food arrived quickly, was piping hot and tasted great. We asked for the children's food to come out first with the adult starters and this...
I1123TMdavide . 2023-07-18
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We have eaten here on many occasions for a Sunday lunch it has always been delicious and well worth the money but …… today was dreadful starters not the same as they usually are main meal one thin slice off beef one slither of chicken which looked more like a goujon and partner order pork with crackling, pork was a square slice of belly pork no crackling don’t know weather the chef has changed but we will now look for somewhere else
Diane Delooze . 2023-07-16
MORE AT Google
would highly reccomend coming here again, staff were so polite and food is all time GOAT, thankyou.
Dayle P . 2023-07-15
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First impressions, were very good, very clean traditional pub with very polite and professional staff who catered to all our needs. Food was brilliant and couldn’t recommend it enough no faults at all ( I’m pretty fussy). And the general atmosphere of the pub is...
callumh722 . 2023-07-15
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Very nice place with very friendly staff and a lovely meal
max varnom . 2023-07-12
MORE AT Google
The decor and the atmosphere are very warm and casual. It feels like you sit down at home. The food was really good and they are also dog friendly which is a big plus.
Tamas Hadnagy . 2023-07-10
MORE AT Google
Amazing atmosphere at the rock and roll bingo, won £50! Service was great and all staff very friendly. Had mains which arrived promptly and hot, great portuon sizes. Ordered pudding which was tasty. Would highly recommend.
Hannah W . 2023-07-08
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What an Amazing pub! Food is absolutely stunning and the service was great. Very attentive staff and the Landlord and LandLady of the pub were very pleasant and happy to take the time and talk to us about the pub and its past years. Very...
alishamayall . 2023-07-08
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Came for a family lunch and had such a good time! The menu was really inclusive, the food tasted great, and Meg and Cat were lovely and attentive.
emilyP8520000 . 2023-07-06
MORE AT TripAdvisor
Here for a birthday party, around 40 people. Kids meals were larger than the adult meals. (no exaggeration) No cutlery or sauces provided, it was get your own. Adult meals consisted of 2 very, very small pieces of fish, each piece was smaller than a...
E6634VFlouiseb . 2023-07-03
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After finding out we had booked the wrong date for our campsite for our motorhome we were stuck for somewhere to stay rang the Royal Oak and the lady couldn’t have been nicer and said we could stay she met us on arrival, and showed us where to park booked a table for a meal food was lovely nice pub inside, popular pub was busy on Saturday night, all noise died down at end of night and we had quiet nights sleep would definitely recommend
marina cassidy . 2023-07-02
MORE AT Google
Very poor. If I was the chef who had knocked up that Roast Dinner I’d be embarrassed. It resembled one of those microwave roast dinners. Won’t be heading back there in a hurry
paulbY9047IF . 2023-07-02
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Very disappointing . The soup was the only thing that looked ok. Halloumi sticks where covered in thick, dark batter, as was the fish and the mains halloumi. Chips were also dark brown and some were crisps masquerading as chips. Glasses and cutlery were not...
Tina L . 2023-06-30
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Very poor food quality the worst meal we have had for a very long time
John Bannister . 2023-06-28
MORE AT Google
We didn't eat here but it was very busy serving food they have a gorgeous outdoor area.
Michelle Parker . 2023-06-05
MORE AT Google
The rarebit burger was amazing congrats guys
Steve Malby . 2023-06-04
MORE AT Google
Always a good day out at the Oak. Amazing food and atmosphere.
Sam Cobden . 2023-06-01
MORE AT Google
In the area on our honeymoon we visited this pub. Food was excellent although the staff member got the order slightly wrong. Staff seemed immature, flirting and tripping each other over. Atmosphere was very “clique” with what we assume were locals who were using language that is unnecessary and loud. It was a shame as the food was fabulous but made to feel like we shouldn’t have been there.
J Marshall . 2023-05-15
MORE AT Google
I have not visited there for many years despite being local ish, Visited as 2 couples for food / drinks. Food was v good and reasonAbly priced. They have booths with patio heaters outside, v nice tos t in when evening cools down. Definitely return...
norman t . 2023-05-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Great place, loads of character. Staff great especialy sooty the cat. Dog friendly.
2535 Opinions
Wonderful food, helpful staff, reasonably priced - with my lovely friend Helen as my birthday treat. Slightly loud but that was my sensitive ears, and it’s a popular place! Lovely clean toilets too ☺️
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PERMANENTLY CLOSED!!! Says open on Google. Walked from Bagillt to here but unfortunately it wasn't open was looking forward to some food
113 Opinions
Very disappointed with our local pub. First time visiting since new management have taken over. It was their bank holiday duck race event and I was made to feel very uncomfortable and unwelcome by an older lady who works behind the bar. She allowed a regular customers child to stay in the pub after hours and when I questioned this, she got very defensive and in my face. Before this, her and a regular customer were sat at the bar like a pair of high school girls giving dirty looks. Very unprofessional as she also seemed drunk whilst being in charge of the bar.
4837 Opinions
We were there for a work event, and it was a great success. We were welcomed when we entered and taken to our table. Staff were polite and efficient. The meals were delicious, so will definitely be returning.