The Royal Oak in Flintshire

Spent a lot of time here over the last two summers and always been pleased with food and service,except for tonight. Myself and wife decided to go for tea,arrived about 17.20 and the restaurant was empty,ordered fish and chips and a chicken burger.Food arrived within ten mins and seemed ok till I cut in to the fish,there was nt any,it was all batter! Admittedly I picked at the chips and peas untill the waitress finally arrived,I told her I was nt happy and wanted to speak to a manager to be told there was nt one available but would see what she could do,she returned to tell me she could take 25% of the fish and chips only! I could nt be bothered arguing so paid and left,needless to say that will be our last visit. Such a shame as it used to be a great place for food.

Not the best experience, very short staffed, food not the best. Very poor fish and chips. Onion rings were swimming in oil. Salt and pepper chips were just added salt and chilli flakes. Coffee was abysmal, instant coffee because they had no beans, bits floating in it, but charged for fresh coffee. Won't visit again.

Very good country pub / restaurant been a few times now simply because it’s good.

Just had one of the best roast beef dinners here - piping hot - lovely vege and delicious roast potatoes-

Recently visited The Royal Oak in Higher Kinnerton with my family for Sunday lunch and really enjoyed it. The food was fresh and delicious and the service was lovely. Would highly recommend.

Staff very friendly and helpful 👍

Absolutely amazing experience. Service was amazing, The young lady serving us was spot on keeping our glasses topped up and making sure we had everything we needed. The food was piping hot and the portion was perfect leaving enough room for dessert! Very Happy and highly recommend :)

The portions of the food for the price were shocking. The mixed grill was more like a mixed turd and the lasagne wasn’t enough to feed Gollum. The staff were nice but I won’t be returning to this establishment.

Lovely little pub, but the food quality and portion size was exceptionally poor for the price.

Really disappointed in tonight’s meal. Having ordered a mixed green salad for a starter, which it said came with a Caesar dressing, I specifically asked for olive oil dressing as I can’t eat dairy. The salad came (after quite a long wait) so I dived straight in only to find strips of Parmesan cheese. I immediately asked the waitress, who was very apologetic, to swap it as I couldn’t eat dairy explaining there was no mention of cheese on the menu. After 5 minutes the salad came back out. It was as if the chef had had a bit of a rummage around in the original salad removing some of the cheese but not getting it all. Even after explaining I couldn’t eat dairy, salad 2 still contained cheese!!! The waitress was very apologetic and helpful, but shame the kitchen staff weren’t the same. Let’s hoping I’m not too sick over night after eating some of the original cheese without realising! If you have allergies, AVoID! I certainly won’t be going back!

Nothing on the menu for coeliac. That said the chef did make a special meal which was enjoyable. Limited healthy vegetarian choice. The service at the bar was pretty awful although the bar man was the exception and quite friendly. I just felt the bar area was shabby and needed deep cleaning. Sticky tables we had to prize the menu stand off the table, I initially thought it was glued on. The place was a bit dusty. Also the bill ar tge end was wrong, but this was sorted grudgingly by the bar maid. I used to live nearby and 12 years ago this was a great place to eat but it has gone down hill. I would like to thank the chef for making a special meal though.

Dreadful experience. Wrong drinks brought over to our table and when we explained this to the two young girls serving (2/3/24) they were visibly annoyed at us for speaking up. Food was average. When ordering a crumble for dessert they forgot about it and didn’t tell me. When I asked about it they only explained after asking a second time that it had been forgotten about. No apology. They clearly were avoiding our table as much as they could. Poor service. Would not recommend. Lastly when paying the bill to the dark haired girl on duty I noticed the blonde haired serving girl was on her phone behind the bar. Unprofessional. Go to the Red Lion in Dodleston instead for a far better dining experience.

Pleasant experience all round. Larger group of 12 so booked on the phone and put down a deposit. Also had a 30% off from their mailing list for Mother’s Day. Every meal and pudding was enjoyed. Will definitely be going again.

Sorry but I did love this place , however we had a simple meal . Fish and chips and side salad . Fish small and thin and more batter than fish , tartar sauce minimal had to ask for extra . The salad had old brown salad leaves in it who hand perished some time ago . We complained to waitress . Few chips not enough for a £15 meal . And Nothing was done or offered . We did eat it as we didn’t want the bother of re ordering . With two pints and two large wines £50.50 . We paid in full and complained again , the helpful bar man said next time we come in he would do a discount but I feel like we had to really push for an acknowledgement . Poor meal and I really hope the standard improves as I love this place usually .

Went to the Royal Oak with my two friends last week. In arrival there was decent amount of parking and a busy atmosphere upon arrival. We went to a lovely area for the restaurant and was quickly asked for drinks. The food tasted lovely and decent sizes and the price was also very good. The lad seemed very new, which is fine and he was nice to deal with. Sadly my friend got prawns when he didn’t ask for that, luckily he isn’t allergic although doesn’t like it. We realised the same name to two dishes and the prawn one we think was just assumed. The only real issue was the allergies. I asked for a menu and was told to scan the bar code which I did. The website didn’t give any chances to add my allergy and then said “speak to staff”. I chose a burger without a bun which is fine again and was lovely but I was told to “tell him something I want and he’ll go check” because the lad didn’t have a clue what celiac disease was or gluten/wheat was. I just felt disappointed that I didn’t have actual options or a knowledgeable member of staff didn’t come to advise me on my safe options. A separate paper menu with celiac friendly options or can be made suitable would be perfect for staff to show, especially if they’re unsure. I have coeliacs and I did sadly notice my stomach wasn’t 100% after and was bloated all night, although I’m not complaining about this as I know risks of kitchens etc. Just a little more

We had an excellent meal here, as we have on previous occasions. As a vegetarian, I was delighted with the options, and went for mushroom and spinach suet pudding, which is rarely seen on menus! It was delicious, and came with loads of veg, saute potatoes and a jug of veggie gravy. My colleagues went for steak and ale pie, and scampi. Portions were large, except that there could have been more mushy peas with the scampi. A lovely meal out, can't wait to return.

Me and my partner visited today with our 3 young children and we were so disappointed with the food and how slow the service was. The food was not cooked properly and was hard. The services was very slow and we paid 80 pound which just was not worth the money at all. I never usually leave bad reviews but we were so disappointed.

Fantastic food … super staff and amazing atmosphere!! All the best for 2024 … we will definitely see you soon!!

Dec 2023 Christmas day meal £85 per head. Food was awful, tasteless, no festive atmosphere, no Christmas music, Dirty cutlery, Sent an email and the response wasn't great either.

what an amazing pub! went with family for a meal and was superb. i had the pan fried button mushrooms which were really delicious. Although there were six of us, our food came out quickly. The bar staff and waiters were friendly and helpful. Overall a great time. would definitely recommend if you’re local.

My local pub for more than 40 years closed in May 2017 and after a few disastrous attempts finally opened a few weeks ago with new management and one or two of the original staff behind the bar. I called in for a pint two or three times and have still not met the new landlady or landlord. It appears I am not alone. Apparently they do exist but do not chat to their customers and very rarely do they appear in the bar. This is not the Royal Oak of old which attracted drinkers and diners from far and wide. It looks nice and fresh and sells good beer at reasonable prices but there is something missing. Everyone knew and loved the previous landlords - they were always there to meet and chat to customers, both regulars and passing. Everyone was made welcome and you knew when you returned the landlord and staff would usually remember you and that was a great incentive to keep coming back. I visited on Friday 15 December and spent more time with an empty glass than one with beer in it. On arguably the busiest night of the week there was only one person serving - lots of people “too young to serve” but too busy to clear used glasses from the tables. What a shambles. It's very disappointing and unless things change this great pub will never be the haven of friendship and good company and the centre of the village it used to be.

Went for a meal on 16th December 2023, had a Christmas dinner. The roast potatoes looked like they hadn’t seen the oven, they were not crispy and had no taste. The sausages (pig in blankets) were not cooked properly either and again there was no taste. Family members have been ill the following the day, throwing up etc. I’d avoid if you don't want to be ill over the Christmas period. Paid £25. Staff were ok but food was very poor.

Went today to celebrate my best friend's 60th Birthday. A lovely warm welcome food absoloutely lovely. Met lots of people in bar area where Fire was lit and fell n love with Buddy the 3 year old dog who is a regular from the Buckley are. Will certainly be back. Xx

Brilliant food and really good value. Enjoyed chicken schnitzel and my dad had burger that was great too. Busy night for staff but the team made us feel welcome. Would recommend, a new favourite. Thank you!

Went for a family meal chips black like fryers not been cleaned. Fish was soggy and no flovour. Spoke to Jack the manger who didn't seem bothered was just looking at the girl on next table will not return.shame as heard good things.

Great food and atmosphere, Emma and Ken who own the place are great.

Absolutely loved it. My 1st time there and it won't be my last!!

Just drinks, but had to send the coffee back as it was cold,,, the beer was good,, and the replacement coffee was hot 🔥

me and two friends came in for a couple drinks, did not expect it to be so busy!! The girls on the bar did great, although there was a wait for our drinks it was understandable as they were obviously understaffed. It was lovely to be in a busy pub!

Service was non existent, food ok at best (once it came back after being sent back cold) no atmosphere and overpriced. Won’t be returning.

The guy serving and from behind the bar was very welcoming and warm. We ordered coronation chicken wrap& halloumi fries it was the nicest lunch I've had in a long time very reasonable priced.... Halloumi fries best I've tasted (homemade)

Dog friendly pub restaurant with friendly staff. Clean and tidy and clean toilets. All four meals were great. Good prices. Will defo be back.

Food very nice as usual, value for extra’s, not so sure. 4 very small onion rings £1.95 Nice dog friendly pub, 2 sausages for the dog, but £2.95 well at least the dog enjoyed them. Will call again but not for the extra’s.

Popped in for lunch, service, and food were great. Thanks to Elouise & Jordan 🍺

I came for lunch Wednesday and I had excellent service from yas.I had the steak sandwich and it was cooked beautifully. Will definitely come back

Absolutely outstanding service and the food quality is second to none. Yaz, our server, was brilliant and very funny to talk to. Overall, I highly recommend.

Food is okay, over priced for the quality and effort made with the presentation. We were in the restaurant area where service was good, and the young waitress, Georgia, was really personable and pleasant, and worked hard to manage our expectations when there was quite a wait on food.

All frozen food cooked it was very average

Lovely pub with great food, really pleased with the service, especially from yaz, will definitely be going back for tea very soon

Friendly atmospheric pub. Has its own carpark which is getting rare in pubs these days. The staff is friendly and make you welcome. There are plenty of spaces indoors and outdoors (even covered seating) Pop along and enjoy the nice weather with a drink with friends outdoors, or sit inside on a wet cold day while drinking away.

Had lovely food for very reasonable price. Served by Jen and she was excellent, very friendly and attentive.

Came ad hoc for meal as staying local. Served by Jen who was very attentive and respectful. Food was fabulous and reasonably priced. Nice country pub feel.

As I walked in I was greeted by Ken and Emma near the bar area, they were very polite, friendly and made me feel really comfortable straight away. At the bar I was served by Elouise, Yaz, Alanna and Meg they were amazing as I have an allergy towards certain types of alcohol. They recommended a few beverages I would like and that would suite my needs. The food was amazing I had the 10oz gammon steak cooked to perfection. Would highly recommend this pub. I will 100% be coming to visit again and will be telling all my friends and family about the pub. Unreal place.

Yas behind the bar served an excellent pint and food is great Beer is good food is amazing never a bad meal. Good atmosphere in the pub even the younger people loads of respect!!

We booked on line for the restaurant but we’re given a tiny table in bar. It was a cold damp day and we were sitting in a draught. We ordered at the bar - 2 Sunday roasts. 30 mins later still no sign of food. I asked if there was somewhere else we could sit as we were so cold. No. I felt that they had no interest in the customers and didn’t care. After 50 mins we decided we didn’t want to wait any longer. We went to tell them that we were too cold to wait any longer. They then produced two dinners but we couldn’t face sitting in the draught to eat it. So we left. I could have cried.

The food was lovely, but the presentation was a big letdown! My husbands curry had everything slapped on his plate on top of his naan bread, which was then very soggy! Salad on the plate as well as a lonely chicken wing, such a shame as it tasted lovely!

Had the most amazing service from the Royal Oak, we have been there before and as it was so nice I booked my other half’s 30th birthday there with 20 odd other people. They set up the tables for us in a ‘U’ shape so we could all chat together and allowed me to bring decorations etc in the day before. The service was impeccable and super fast and efficient we can’t thank you enough. You really made this so much easier! And gorgeous food of course :) see you all soon Xx

really friendly brilliant service always greeted with a smile can’t wait to bring my family for lunch

I reserved a table on-line in the Royal Oak restaurant for a special anniversary meal for my wife and myself, when we arrived, the young waitress led us into the bar that was packed with people standing and showed us to a very small bar table, suitable only for holding drinks !! I pointed out that it was in the restaurant that I had reserved a table, she replied that there was a large party in the restaurant and that all the tables were taken, I replied that the table was totally unsuitable, she just shrugged her shoulders with a couldn't care less attitude! Totally disappointed we left and took our custom elsewhere, thankfully the experience didn't spoil our special evening, we do however feel badly let down and after being regular customers at The Royal Oak for many years, and having just read other recent adverse reviews we certainly won't be returning!

Lacking in service and food was mediocre. Table remained with previous occupants empty glasses, waitress although pleasant eventually cleared table but left used cutlery. Asked if we could order another drink when food was delivered only to be told you had to go to the bar, leaving food to get cold. Ordered a side of cauliflower cheese - sauce was watery and couldn’t taste any cheese and portion size very small. Shame as it used to be such a good pub with decent pub grub, won’t be rushing back

Great food and service. The pub was busy but with a great atmosphere. Despite it being a busy Saturday, the food arrived quickly, was piping hot and tasted great. We asked for the children's food to come out first with the adult starters and this...

Great find.moving to the area and it's going to be my local!! Very pleased 😀

We have eaten here on many occasions for a Sunday lunch it has always been delicious and well worth the money but …… today was dreadful starters not the same as they usually are main meal one thin slice off beef one slither of chicken which looked more like a goujon and partner order pork with crackling, pork was a square slice of belly pork no crackling don’t know weather the chef has changed but we will now look for somewhere else

First impressions, were very good, very clean traditional pub with very polite and professional staff who catered to all our needs. Food was brilliant and couldn’t recommend it enough no faults at all ( I’m pretty fussy). And the general atmosphere of the pub is...

would highly reccomend coming here again, staff were so polite and food is all time GOAT, thankyou.

Very nice place with very friendly staff and a lovely meal

The decor and the atmosphere are very warm and casual. It feels like you sit down at home. The food was really good and they are also dog friendly which is a big plus.

Amazing atmosphere at the rock and roll bingo, won £50! Service was great and all staff very friendly. Had mains which arrived promptly and hot, great portuon sizes. Ordered pudding which was tasty. Would highly recommend.

What an Amazing pub! Food is absolutely stunning and the service was great. Very attentive staff and the Landlord and LandLady of the pub were very pleasant and happy to take the time and talk to us about the pub and its past years. Very...

Came for a family lunch and had such a good time! The menu was really inclusive, the food tasted great, and Meg and Cat were lovely and attentive.

Here for a birthday party, around 40 people. Kids meals were larger than the adult meals. (no exaggeration) No cutlery or sauces provided, it was get your own. Adult meals consisted of 2 very, very small pieces of fish, each piece was smaller than a...

Very poor. If I was the chef who had knocked up that Roast Dinner I’d be embarrassed. It resembled one of those microwave roast dinners. Won’t be heading back there in a hurry

After finding out we had booked the wrong date for our campsite for our motorhome we were stuck for somewhere to stay rang the Royal Oak and the lady couldn’t have been nicer and said we could stay she met us on arrival, and showed us where to park booked a table for a meal food was lovely nice pub inside, popular pub was busy on Saturday night, all noise died down at end of night and we had quiet nights sleep would definitely recommend

Very disappointing . The soup was the only thing that looked ok. Halloumi sticks where covered in thick, dark batter, as was the fish and the mains halloumi. Chips were also dark brown and some were crisps masquerading as chips. Glasses and cutlery were not...

Very poor food quality the worst meal we have had for a very long time

We didn't eat here but it was very busy serving food they have a gorgeous outdoor area.

The rarebit burger was amazing congrats guys

Always a good day out at the Oak. Amazing food and atmosphere.

In the area on our honeymoon we visited this pub. Food was excellent although the staff member got the order slightly wrong. Staff seemed immature, flirting and tripping each other over. Atmosphere was very “clique” with what we assume were locals who were using language that is unnecessary and loud. It was a shame as the food was fabulous but made to feel like we shouldn’t have been there.

I have not visited there for many years despite being local ish, Visited as 2 couples for food / drinks. Food was v good and reasonAbly priced. They have booths with patio heaters outside, v nice tos t in when evening cools down. Definitely return...

Food and service were very good

We booked for a meal on our anniversary on a Sunday expecting a high quality roast dinner as this restaurant had been recommended by people we know. When the food arrived it had clearly been microwaved, the flavours were bland and tasted of packaging and...

We booked for a meal on our anniversary on a Sunday expecting a high quality roast dinner as this restaurant had been recommended by people we know. When the food arrived it had clearly been microwaved, the flavours were bland and tasted of packaging and the temperature was of the food was barely warm never-mind the hotness you would be expecting from a highly regarded establishment like this. It was overpriced for what we received with out plates mainly consisting of cheap vegetables not the quality meat and potatoes you would think of with just one burnt black potato cut into four with barely a drizzle of flavourless gravy to be seen. Hopefully the experience in the week would be better than this, highly disappointing

Amazing food excellent service definitely go again ☆☆☆☆☆

Nice little hide out, sent for drinks, will be returning for food x

My friend and I ate here at lunchtime today, we felt so welcome, even with my little dog who was very reactive. A vegetarian and gluten free menu had been prepared for my friend. Our food was lovely and very fresh, extremely well presented and big portion sizes. Will definitely be eating here again.

Lovely friendly staff. Quick service. Beautiful food we had hunters chicken veggie mash and gravy both delicious. Would recommend a visit.

Superb full English breakfast this morning with the boys and a pint to wash it down with! It was truly exceptional. Credit to the kitchen

Good beers, didn't eat but looked a good menu. Will be back soon.

Excellent food, great vegetarian and vegan options, great staff, all very polite and helpful. Restaurant and bar very clean with a relaxed atmosphere. Reasonable prices. Highly recommend to everyone.

New menu is brilliant we came back after the taster session last week and will be back to get through everything we want from the new menu

Having booked a table in the restaurant and having received a written confirmation of my booking, I was most disappointed to then be seated in the bar area. We ordered two Sunday roast dinners. The quality of these were poor - packaged meat, under cooked...

I only had the Belly Pork starter. I can honestly say it was so well cooked, very well presented and served to me by the landlord himself. Beautiful, thank you so much! I will call in again when I'm in the area and hopefully I...

Absolutely fabulous evening last night at a food tasting event food delicious every one of the dishes was 100% delicious. The desserts where to die for.Singer on in the background helped make it a special occasion.

The place was busy the staff were friendly. Orders were placed two of us ordered steaks to be cooked medium but came black on the outside and well overcooked on the inside I did tell the waitress and she said she will pass the feed back to the chef and that’s all we heard of it.

Friendly staff and nice setting

We had a lovely meal at the Royal Oak. The service was great. Nice to have a friendly and chatty waiter 😊so thank you, so sorry we didn't get your name. And nice that he was so knowledgeable on the menu and wine list. Our table was great, we asked for the table number so we could book it again. We had three courses and every one of them were really good. The wine was good too. We like a shiraz. We live very close to which is a bonus so we will be making this a regular port of call. Thank you so much for a lovely experience.

Just drinks this time, but the food looked amazing, will definitely be going back soon

Went on a Saturday evening. Had to wait long time for meal.Appeared understaffed. Could not fault the lovely hard working waiter and waitress. Food very disappointing....one of my daughters said hers tasted like a school dinner. My meal was very dry....left half The burgers too were disappointing and dry. Had good expectations but as i said food very disappointing and underwhelming.

Myself and my partner came for lunch today and absolutely love it gent behind the bar was lovey and attentive food was amazing and arrived promptly. After our food we sat in the lovely garden in the cool pods. Will definitely visit again

The restaurant was empty. We sat by a window the sill was dusty and dirty. I ordered fish and chips, the fish was soggy with grease and dark in colour, chips the same. It looked like the oil needed changing.

Excellent food lovely staff Thank you

Went here to meet up with a friend. The overall look of the oak is lovely. We dined in the back it was very spacious and the decor was lovely. Outside they have little private booths with heaters. While we were there rock and roll bingo started, you can hear it in the restaurant but it was fun guessing all the songs. They also do a quiz night which I’m coming back to give it a try

Worst food and service ever,7 of us and main meal was steak had no ribeye so had to have rump medium rare it came rare had to send it back and girl came back and said they had no more and do I want ribeye I said u got none she said yes we have well y did the lad tell me you didn't so I waited another 15 min while the others finished there food ,my Mrs had veggie food and fries and the fries were uncooked how can u uncooked fries ,the lad waiter took all the plates while I was still eating do they not wait until the table has finished eating ,never again weatherspoons have better service

Half the menu not available food was nice but some staff were ignorant

Thank you and your staff for a great time! My auntie’s local pub and we went here a few times! Staff were very friendly and the food and drinks were great. Thank you again, until next time!

Lovely country pub, great food and service, Goid beer, cosy fire.

Me and my family came here to eat as we have never been before it was a monday so didnt think it would be busy hunters chicken was burnt and the fish and chips was swimming in oil. Waitress didn't seem to bothered as she...

had dinner with friends from Scotland yesterday evening at the Royal Oak. Suffice to say all four meals were excellent. We shared the 4 cheese dip which was an absolute winner. I had one of the tastiest gammon steaks I have had anywhere and the...

Great pub, great food and most of all great atmosphere. Highly recommended