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4.0

Based on 196 opinions finded in 1 websites

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Nº 933 in 1506 in Highland

Nº 299 of 466 British in Highland

CUSTOMERS TALK ABOUT DISHES WITH..soupoldchickenroastfishcreamvegetableslambsaladmusselscookedsteak
Score
OpinionsNoteTripAdvisor1964.0

comment_iconOpinions

This hotel is dated, dirty and damp. We stayed here for 2 nights bed and breakfast, we were not checked in politely, just given our key to No 24. There was a ‘dirty smell’ in the room and the window had been left open which is a good job because it was that dirty you couldn’t see through it. The bedding was adequate, but the TV didn’t work. There were watermarks on the wall from a leak that had not been re painted. The bathroom was dated and had visible signs of damp. There also was an electric towel rail that had black insulation tape wrapped round the electric cable connection, with a PAT test sticker on it dated 2018!!!! You only need portable appliances to be PAT tested! The bar area was not the best and the staff ate their meals at the table in the bar and one of them even regularly took his blood pressure with a portable monitor. We came down for breakfast and were met with an abundance of opened large cereal boxes and uncovered fruit and cheeses which were very tempting to the many flies in the lobby area next to the ‘dining room’. We sat at a table but the carpet was that dirty and sticky the chair stuck to it!!! ….we didn’t eat breakfast!! It was the worst hotel I have ever stayed in the owners have left it to rack and ruin and it’s a shame as it’s a historical building in a nice little town.

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Deborah H . 2024-07-28

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I took my kids for an evening meal at the Royal Hotel in the centre of Tain. We were warmly welcomed and served our meals by Jim, who was courteous and helpful, and unfazed by two noisy and demanding boys! The food was great, with generous portions and lots of flavour. I had a very tasty gammon steak with pineapple. No kids menu, but the Hotel provided my boys with an adult main, the beef burger, split in two over two plates, with plenty of chips and veg. The kids weren't able to finish, and we had no room for dessert, but it was no trouble to Jim to box up their leftovers! Thanks very much and we'll be sure to be back again!

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Alasdair M . 2024-07-24

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Tijdens herbekijken van de c500 route op zoek naar een hotel. De recensies waren goed dus geboekt. De keuken ging om 8 uur al dicht en aan een ander stel werd medegedeeld dat dit voor de hele plaats zo was en ze nog snel konden bestellen terwijl alle restaurants gewoon open waren. Na een diner elders kwamen we op de kamer. De weg er naartoe was over oud versleten tapijt die niet gezogen was. De randen van de trap waren afgeplakt met tape. De kamer was gewoon smerig te noemen en de spinnenwebben hingen aan het plafond, gescheurde vitrage en de badkamer vol met schimmel en een verroeste douche stang. Ontbijt wel betaald maar niet genomen want waren heel veel cereals en een toaster

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Paul . 2024-06-06

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Quirky Victorian hotel in interesting town of Tain. Good evening meal, breakfast and comfortable bed. Own car park.

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Steve G . 2023-10-01

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Fantastic stay made very welcoming by staff and food was great plenty of it , Will recommended it to friends and Definitely will be back in the near future. Thanks again to all at the hotel.

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Willie H . 2023-05-21

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My wife and I stayed one night on our NC500 trip. The proprietors were very welcoming and the room was ok. Both the evening meal and breakfast were good and generous portions. Overall very good value for money. Thanks to all the team.

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graham_swift1 . 2023-05-20

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Arrived on Saturday with my partner and daughter, was made feel very welcome, wanted for nothing during our stay, will be back Thanks again

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I3831ZMkimm . 2022-11-27

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The staff were very thorough in describing the facilities, things to do etc which was somewhat surprising compared to the minimal interaction many hotels favour now. We were given a complimentary upgrade of room as we prefer a shower, so our room had a 4 poster bed, huge windows overlooking Tain high street. It had all the tea & coffee making kit, a desk and a vast amount of storage space (more than home!) as well as toiletries, iron, hairdresser - and yes even a trouser press :-) The bar we replete with large comfy sofas from which to survey the hundreds of single malt whiskies! The manager is an expert on the various bottles and the stories behind distilleries and the families involved. Food was beautifully cooked to order but well worth waiting for and it was generous as well as tasty. Shared a great laugh with visiting rugby teams in the bar, and was delighted to see the hotel serving as a DVLA test centre and also the local football teams clubhouse during our stay. Above all the open, friendly staff (and 2 year old Zara) made our stay fantastic - Thank you guys!!

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ColDogMacK . 2022-11-13

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I went into the bar for a pre dinner drink. No one was around and after several minutes I found a member of staff who showed me into the restaurant. I ordered a pint of Guinness and my main course at the same time. After some time, I was reassured that my drink was coming. When my main course came, I was still waiting for the Guinness; more than 20 minutes after I had ordered it, it finally arrived. I chose ice cream for dessert. Again, a long, long wait. Eventually, the young waiter explained that they had been swapping over the freezers and all the ice cream had melted. Presumably, someone was despatched to Tesco to replenish the supply, as finally my dessert appeared. In all the time I was there, only 10-12 other guests were dining. I can't imagine how they cope when when it is busy.

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JohnScott48 . 2022-09-23

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We stayed here for one night while we visited the Glennorangie Distillery for a tasting experience. The building itself is beautiful and clearly very old. On arriving we were welcomed by friendly staff however when checking our dinner reservation, we were told that dinner would be from a local takeaway which would be delivered to the hotel dining room. This should have been made clear on booking as we were looking forward to a nice hotel dinner - which is what was intimated on the booking details. Had we known the real situation we would certainly not have stayed here. Moving on to the room, we were greeted firstly by an extremely unpleasant smelling bathroom (solved by purchasing air freshener) and a room that was extremely tired and in need of proper refurbishment. The windows did not open properly and they were filthy. The curtains did not cover the windows and the blind not much more. Breakfast was plentiful, not the best we’ve had in Scotland however it was edible. Dinner (from the takeaway) was a fairy mediocre curry although there were many other choices of food available also.

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mikiw59 . 2021-07-31

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Nice food but let down by indifferent staff. An order of rhubarb and ginger gin was delivered as strawberry gin, food was served but no cutlery until I asked for some; and a large serving of mussels “as a main” was served with 12 unopened mussels (about 25%) Any reasonably competent chef would remove the unopened shell-fish as they can’t be eaten. I didn’t complain as I wasn’t that hungry but that doesn’t change the fact. My partners food was great, so I guess we had a mixed experience. The other diners food looked OK. All in all if the staff had been a little bit more on top of things this would have been a better review.

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Voyager63044866013 . 2021-07-27

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I cancelled my room in time because of ill health (I have ms) they still took out my £100 for the room. They absolutely refuse to give me a refund. They would have sold the room so they have doubled up in monies. Disgusting attitude on the phone, and lied about speaking to the manager.

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Heather P . 2019-10-25

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An architectural gem in this wonderful little town, staff are welcoming and efficient, however once away from the public area's the hotel could do with some investment in new carpets and an interior refresh generally, some improvements have been made which are clear to see and have been carried out well. I ate in the restaurant and found the staff and atmosphere to be good, most of the menu is fairly priced but some dishes ( mainly steak) are expensive compared to the other options for dining locally. My food arrived quickly and was enjoyable, breakfast was great, I opted for smoked salmon scrambled eggs which were perfect. Car parking is good ( free) and street parking is available outside too.

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Bayney68 . 2019-09-28

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Didn’t use any of the hotel facilities but Iyaz was kind enough to phone me and my family a taxi when we were stranded on holiday in Tain, he is a credit to the business. Thank you Iyaz (robin)

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RestaurantsExposed . 2019-09-01

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Second stay in 2 months and can't go wrong for the price of B&B. Staff are great and can't do enough for you. It's clean comfortable and breakfast is pretty good. Fabulous selection of whiskies - we tried a few - local and from a lot farther afield. Our host was very inform active.

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David A . 2019-08-31

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We called in here for a drink on the way home. No one on reception and no one appeared when we rang the bell. Went through to the bar/lounge and although we could here someone talking, there was no one there. no one came when we shouted hello! Eventually I tracked down the person talking on his phone and eventually he came through to the bar. Was reluctant to serve us, more interested in his phone call, all in a foreign language. We asked for brandy and he tried to serve it in a tall glass and seemed surprised when I asked for a brandy glass. I eventually asked if his phone call was more important than customers! At that he put his phone down and served us. We were the only people in the bar, I'm not surprised. Wouldn't go back.

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-barbara-selfridge . 2019-07-03

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Have visited the hotel on many occasions over the years called in last week to have lunch with family and was stopped at reception and told they were not serving lunches and suggested we tried elsewhere... very disappointed will not return

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Highlander197 . 2019-06-18

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We stayed at the Royal Hotel during a driving holiday around the Scotland 500. We were greeted by Ivan at the front desk who was very welcoming and helpful. The room was on the second floor overlooking the main street. No elevator so you will have to carry your luggage upstairs. The room itself was large with lots of character. A four poster bed was a nice touch. Very clean, well appointed and comfortable. The service at breakfast and in the evening was a bit slow and could be improved. Food was okay but nothing to get excited about. For a couple of nights stay we would recommend this place.

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Rodney K . 2019-06-14

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We (two couples) reserved this hotel on short notice and found it very adequate for our needs. It was in a good location, staff were very friendly and helpful. There was no elevator but the front desk person was more than helpful in getting our luggage to our rooms. There was also off-street parking and the hotel appeared to be centrally located to other amenities. We dined at a pub not too far away and walked easily to and from. Our room had twin beds which were very firm and the pillows were quite flat. The room itself was average but we had another lovely full Scottish breakfast with haggis. I would tend to agree with a previous review that the hotel might benefit from some attention as it could be considered a bit 'tired'; however, it was clean and the staff were very welcoming.

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Delinquent10 . 2019-06-13

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Der er ikke noget at udsætte på hotellet. Værelserne er ikke overdådigt store, men det skal også bemærkes, at bygningens alder sætter betydelige begrænsninger for/i størrelsen Gode badeværelser. Hotellet ligger lige ved siden af Inverness Station. Det ka´ ikke være mere behageligt, hvis man er togrejsende. Der er iøvrigt glimrende service på sækbanegården. Banegården er m.a.o. uden gennemgående spor.

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bschytte . 2019-05-26

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Went along with a friend and placed an order for food. Waited 50 minutes and still no sign of the food after asking twice. Was informed there was a function in the back room. Terrible customer service, will think twice about going again or recommending. Walked out along with 2 other customers.

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LighthouseFanatic . 2019-05-06

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Almost completed our road trip on the NC500 and we’d booked into Royal in Tain. The reviews are mixed on Trip Advisor but we thought let’s see for ourselves. We have a dog to accommodate so that’s a factor when we choose a hotel. We got a warm welcome from Ivan on reception. We had Rm 39. It’s a huge room with four poster bed, high ceilings and 3 large windows with lovely curtains, tie backs and the same fabric on the back of the 4 poster. Bed was sooo comfy, pristine bedding and lovely duvet. Spacious en suite with lovely fluffy towels and toiletries. We went down to the public bar with the dog and had a bottle of wine. They had Shiraz on the wine list- but sold out. Malbec- sold out. We were given a bottle of Cote du Rhône at the same price as Shiraz. Nice and comfy public bar with a huge array of whiskies. We decided to eat in the restaurant so doggy had to stay in the bedroom. The menu is good and I chose the homemade mushroom soup and hubby the breaded Brie. Both were great. I chose the chicken and Caesar salad and hubby the salmon with risotto and creamy tomato sauce. Hubby loved his dish, my Caesar salad was huge - but not a true Caesar salad. It had tomato, red onion, and cucumber in it. However- it was delicious!! Loads of Caesar dressing and Parmesan. Here’s the queer thing- we asked for another bottle of cote de Rhône (remember the Shiraz and Malbec had sold out) - and surprisingly they ‘found’ a bottle of the Shiraz!! We were past caring!!There was no noise in our room from the large group in the dining room so we fell asleep quickly. I was awoken by an argument somewhere on the corridor in the early hours of the morning but it went quiet quickly. Breakfast was good. Nice selection of cereals, fruit juices, yoghurt, fruit. Make your own toast. I had bacon, tomato and mushrooms. Hubby had smoked salmon (loads!!) and mushrooms. What wasn’t so good? The bed whilst sooo comfy squeaked even if you turned over. If you had a shower, it took ages to get hot water - and god forbid if someone turns on the cold tap to clean their teeth whilst you are showering!! You get scalded!! And if you are 6ft tall and showering the ceiling in the bathroom means you have to stoop. The soda in the bedroom was not great- it’s the first thing you see and it lets an otherwise great room down. Replace it!! Sachets of sugar/ mayonnaise on the table let it down. So it gets a ‘Good’ from us. They are trying hard in a lovely old historic hotel. Give them a chance!!

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Clachangirl . 2019-04-27

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We used to frequent the Royal Hotel quite regularly. Lately we have seen a difference of it going downhill.

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Mack662 . 2019-04-03

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We booked 2 rooms, as we are a family of 5.

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simon j . 2019-02-28

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We stayed here 5 years ago, hated our room !! and the manager then (who is the manager now) was really kind and upgraded us to a better room.

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Travel_Teddybears . 2018-10-23

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Came to Royal one Thursday night in August. Initially staff very nice and friendly - Ayaz in reception and lady in restaurant. Ordered rare rib eye steak which unfortunately had to be put back as was cremated. 2nd one not great either to which lady was very apologetic and embarrassed. We got free drinks and then did not pay for steak. I asked if it was young trainee chef on was told no it was the head chef!!! have never know a chef who could not cook steak. As I was coming thru Tain again on the Sunday I asked if there was anywhere I could get a decent steak and the lady said please come back Sunday night as Adrian will be on and you will not be disappointed. I was bit apprehensive but oh my goodness that steak was worth double what i paid. It melted in my mouth, was presented well and overall great meal so glad i came back. Only thing I could say about this night was young girl on service was not as attentive and lady on the night previous. I would come back but will certainly be asking if Adrian is cooking.

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jorgieg2018 . 2018-10-06

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We arrived around 6 pm after a long drive, checked in and then went down for dinner around 7pm. The menu was fairly ordinary, nothing special, and the wine list was also pretty standard. The food and service was fine, but not memorable.

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Ian H . 2018-08-20

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We have had many enjoyable meals here in the past. This was no exception apart from the fact we had to wait an hour to get our meal and the restaurant was not particularly busy. When we complained about this we were told that one chef had called in sick and that also one oven/grill had broken down.

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Orkho . 2018-08-14

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we stayed at this hotel last week while visiting scotland, the hotel could do with a little refurbishing but we could not fault the bedroom for cleanliness the maid was in everyday. All of the staff were really friendly and helpful. the restaurant offers a good range of food and the quality was very good. the breakfast at the hotel was great value a range of toast , cereal fruit juice, fresh fruit tea coffee and then the cooked breakfast arrived, it was the biggest breakfast i have ever had in a hotel. you had plenty of choice to select from. After a day touring around we would also have our evening meals here and we weren't disappointed. We would certainly stay here again if in the area

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janet h . 2018-08-07

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We stayed at the Royal Hotel. Our first night we had an AMAZING meal. 7 of us were taken very good care of and every person enjoyed their meal. During our four night stay we tried other restaurants I the area. NO WHERE could compare!!!!

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Kirsty G . 2018-07-20

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Loved my single room with bathroom. The food was delicious & freshly cooked. The brekky was amazing. The staff were incredible! I could have stayed there for a month!

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Jenny C . 2018-07-09

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The Bell family had great food and fantastic hosts. Customer service and the fact that the team at the Royal Hotel in Tain are very friendly. We will be eating there again in the near future. A big thanks to the staff on Wednesday and Thursday.

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Gavin B . 2018-06-21

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We called in for a quick drink and for starters one of the stairs leading in had tape over the runner. My sister tripped and broke her shoe. The response she got from the member of staff was (Mind you don't trip) The Gantry looks really well stocked but two of the drinks we asked for the bottles were empty. Not so Good. I would not recommend this place, it's very tired.

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Kate G . 2018-04-02

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We travelled to Scotland and stayed at the Royal Tain Hotel for 3 nights, using the hotel as a starting point for day trips to the northern Scotland area. The hotel is charming, and everyone was very helpful and made us feel right at home. The restaurant located in the hotel is very good, and I would highly recommend trying the lamb!!

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Michael K . 2018-02-23

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Food was ok but service was bad, we waited totally unacceptable time between courses. We asked for soft drinks and were post mix and flat!!!!. Complained but were ignored. Will never set foot in place again.

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InvernessFergie . 2018-02-06

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The Royal is a tired old Olde Worlde hotel in the heart of Tain aka Glenmorangie-land. Sadly the wonderful old antiques are knocked about, chipped and cracked; the carpets threadbare; and there's tacky signs stuck all over the place. The reception desk has a mirror at the end of the desk which provides a wide view of the crap all over the floor behind the desk. It' s a b real shame that this iconic building is treated so badly by its management.

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Mozza47 . 2017-10-01

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Comfortable dining area with open fire in a picturesque setting. Service was efficient, food was good,especially the lemon posset dessert.

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Raymond T . 2017-09-14

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The Royal Hotel is comfortable and good value for money. The breakfast has a good choice although the hot buffet is a bit haphazzard, you had to fight the plate of eggs to get at the bacon.

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Steve B . 2017-09-04

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Looking for overnight accommodation in Tain itself, The Royal Hotel was warm, comfortable, with clean well equipped and soundproofed rooms, and a warm welcome. There have been variable reports on the evening meal, but full English breakfast was just fine with an individually cooked meal, and limitless coffee.

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WayfarerMilngavie . 2017-08-14

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Es un hotel con bar público. Lo suficientemente limpia. El personal lo suficientemente agradable. Gran selección de ginebras. Justo en medio de Tain,. Tiene una suite de funciones y salas.

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Leona G . 2017-07-30

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Hemos estado yendo aquí regularmente durante años y nunca he tenido una comida como esta noche, era tan decepcionante el chargrill no funcionaba, así no hay carnes, parrillas, etc. mezclados (que es la razón principal por la que ir aquí ya que son preciosas) El queso macaroni era realmente sosa y el pan de ajo (que en realidad era una dura como panini rock) tenía que sabía como mantequilla normales. Si había ajo entonces había muy poco. Para compensar la decepción de los macaroni tuvimos el pudin, que obviamente venía de un supermercado barato. Los manteles no habían cambiado y estaban manchadas y los vasos parecía que necesitaba una buena limpieza. No volveremos a menos que sacar sus calcetines y empezar a servir comidas decentes como solían.

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Trish M . 2017-07-29

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No me quedo en el hotel, pero nos detuvimos en para el almuerzo en un frío día lluvioso, en junio. La comida y el servicio eran muy buenos. El frente del hotel da a la calle alta y era un buen lugar para observar a la gente" "durante mi comida. Yo recomiendo comer aquí, incluso si no eres un huésped del hotel.

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mrburmester . 2017-07-02

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We stayed here two nights the rooms are clean but could do with a revamp there is no lift in the hotel so not really suitable for people with walking difficulties the staff are very nice and pleasant the food was ok and the drinks...

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Carole D . 2017-07-02

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Mal trato de entrar. Tuvimos que encontrar nuestro propio camino a la mesa reservada. Miré el menú principal para las edades y cuando vinieron para pedir estuvo entreteniendo tuvimos que solicitar para ver el menú de anuncios especiales. no hay opción vegetariana, que como el principal había dicho que sería. Al preguntar me dijeron que era una lasaña que estaba en el menú principal. Wated 40 minutos. para comer. Tibia a la llegada. Patatas cocidas adecuadamente. Queso Macaronie recocida. Filete duro cartílago permaneció sobresaliente. Piña fueron incinerados. Venía con ensalada de champiñones y tomates no indicados en menú y tanto era motivo elegí sobresaliente que no comer ensalada. Me dijeron que era una opción a tener las verduras no ensalada, pero ninguna mención de este en el menú. A regañadientes la trajimos 2 pequeño estuvo entreteniendo tibio y un tomate cortado muhrooms tibia en medio. Muy decepcionados, ya que hemos comido aquí por más de 10 años. No pienso volver.

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dinerChris . 2017-06-25

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Muy acogedor, buena comida, en un entorno agradable, comida a un precio razonable, abundante, muy bien servido.

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Mason198517 . 2017-06-23

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We had a decent fish and chips at the hotel for lunch. Though it was quite quiet, it was a nice place to sit and eat. Bailey in the bar served us and was super nice. Looks like there are a few lunches in town. Give this one a go if you're in the mood.

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Troublemaker72 . 2017-05-09

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I'm a local to Tain. This used to be the well known place to go for food. The menu has gone from a vibrant, full of choice menu, to sub standard pub grub choice. It's so sad. Waited 25 minutes for my starter (breaded Brie that takes most 5 mins). Asked the waitress where is was, she was absolutely lovely about it, but clearly embarrassed. Starter was really beautiful. Then had to wait another 15 minutes for our main. BBQ chicken which turned out to be a curry sauce because the "chef was experimenting with it". Absolutely ridiculous. The whole plate had been sitting for ages under the hot plate in the kitchen as the salad was wilted and the coleslaw was warm and runny. It's was horrible. I'm so sad about this and I felt I needed to leave this review. This was such a vibrant place to go for consistently good food, but now it's no more than sub standard pub grub. The lovely waitress was trying her best and was friendly, but just no direction in the place and that was evident. Save your money and go elsewhere.

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Lynsey H . 2017-04-05

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We were staying in another hotel in the town and called in to the Royal, intending to simply have a drink. I have a working Assistance Dog. We were stopped in the lobby and informed that dogs could not go in to the restaurant. We explained my dog was an Assistance Dog (she was in full uniform - a Hearing Dog) but we were just having a drink in the bar. Although apologising profusely and being no doubt very sincere - the Staff Member said that 'folk get funny about dogs in the restaurant and we don't even allow Guide Dogs in there.' Words fail me. We didn't make a fuss but did explain that Assistance Dogs under the law (Equality Act 2010) that venues are obliged to accommodate recipients and their dogs or 'make reasonable adjustments'. Education is needed by Visit Scotland maybe and the local Council?

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Lynn C . 2017-03-08

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Visited the Royal for a Sunday lunch a few months ago, to start here plates and cutlery were in need of a good wash, which wasn't a very pleasant. The menu was a decent size and seemed reasonably priced for what you got, I think it was £15 or there about for 3 courses. When I received my roast, the meat was cold along with the tatties and the gravy was lumpy, really the only redeeming feature was the cheesecake at the end.

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Rob J . 2016-12-11

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Have lunch here, quick service, good choice of staple restaurant food, friendly, whether having a plate of soup or a three course meal, it's all freshly done, well served , you know what you are getting is good

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sandy m . 2016-12-09

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Working in Tane. Decided to go to the Royal Hotel. The young manager was extremely friendly and welcoming. He showed me around the facilities. Bar ,restaurant, the meeting room and the function room. There were some lovely views of the Christmas lights on the high street. Cosy place.

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Steve H . 2016-11-29

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We chose the Tapas option and were not disappointed. At £10 each it was excellent value. The menu was extensive and the staff very efficient and helpful.

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Peter C . 2016-10-12

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I work in a hotel so i'm pretty lenient if the service/food isn't the best but the main reason I wrote this is thanks to the kitchen staff. We walked down the side road and at the fire door there was 2/3 of them sitting on the floor smoking, IN THEIR WHITES!! I smoke myself so you can't say i'm being bias or whatever. This is just plain disgusting. I'd imagine this puts off alot of people from coming in if you walk towards the door and you see the chef having a fag in the middle of lunch service.Anyway.... I've been here a few times, mainly for lunch and I've never left feeling overly happy. We were here on Sunday and ended up waiting over half an hour for our starters. Yes we were a table of 10 but there was only 3 other tables of 2 in and one of them came in after us and finished their 3 course meal before we got our mains. To be fair to them the food was pretty good, just shame it took so long. However this is not what i have experienced on previous occasions. Previous times I have been with friends. Once the baguette i ordered was so hard I couldn't bite into it and the toast on the toasted sandwich had obviously been reheated as it just crumbled and had to eat it with a knife a fork (once i'd actually found a clean one on the table) this along with lipstick on glasses, burnt desserts covered up with ice cream and marks on the side plates is pretty bad. Can't say I or any of my family/friends will be back any time soon.

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Traveller19815 . 2016-10-11

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We visited just for an evening meal in the restaurant. The waiting staff were helpful, the food good and plentiful.

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jfb22 . 2016-10-07

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C'est le seul restaurant que j'ai trouvé dans la ville pour dîner. La carte propose un large choix pour des prix corrects je dirai..Ma table est sous les haut-parleurs de la musique, donc un peu fort, mais admettons.Je mange seule, je suis à un table dressée pour 2 couverts.Le second couvert ne sera jamais enlevé. Je trouve ça très désagréable qu'on enleve pas le couvert.... Mais cela s'explique par le fait que le personnel ne change pas sistematiquement la nappe ni les couverts non utilisés ! Quand les clients de la table en face de moi et partie j'ai constaté qu'ils n'avaient pas pris de dessert. Les couverts sont donc restés sur la table pour le client suivant! Je trouve ça honteux, en plus des serviettes en papier...A quoi ça sert de faire une présentation banquet (couverts normaux, plus couverts à entremet pour l'entrée, plus couverts à dessert) si on ne change pas les couverts entre les clients..... Certes ça fait pompeux mais ça fait surtout sale et ça ne donne pas envie d'y retourner!!!Je mets quand même une note de 2 sur 5 parce que la nourriture était très bonne...

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Laurie C . 2016-09-26

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Food is lovely, but the portions are very big. Although it is a compliment rather then a complain :) staff were very friendly but not all staff members. Manager was just amazing. He Knows a lot about whisky.

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mymanoodear . 2016-09-25

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We ate here a couple of times while holidaying in Tain - and it was as good as we'd remembered from a previous visit. There was a great range of choice on the menu, and our food was excellent - hot, delicious, well-cooked, well-presented and huge portions. (So much so that while all the desserts looked wonderful we were unable to eat any because we were so full!)Service was friendly and efficient, and we were not aware of any delays in being served. The dining room is pleasant, and spacious.On-street parking is available around the hotel - but its situated right in the centre of Tain, so very easy to walk to.We're glad we returned here to eat - and look forward to eating here again.

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John&Betty . 2016-09-24

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We came here for a meal as you partner had worked in tain before and had stayed here. The service was very poor. We asked for the dessert menu and were left with it for 20 mins and we actually gave up ordering dessert. Wouldn't return

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Laura M . 2016-09-05

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Disappointed with lasagne the bottom of it all burnt and the Bolognese didn't have much of a taste to it. I could of made better myself which is always a disappointment slow service considering there was only our table needing served won't go back

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NickyB783 . 2016-08-18

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We stopped in to get out of the rain for some late afternoon drinks before dinner. The Gin & Scotch collection was impressive. Quiet sleepy little town with a few lovely buildings to see. Inexpensive drinks....compared to London!

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HGKCFP . 2016-08-11

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Belle hotel dans cette petite ville de Tain. Mais la nourriture est vraiment quelconque. Une déception

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Robert G . 2016-08-10

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Ristorante interno alla struttura dell'Hotel. Ambiente caratteristico ma arredi un po' datato. Servizio decisamente lento (non abbiate fretta). Noi abbiamo mangiato piatti a base di carne (filetto e pollo). Piatti completi con verdure a contorno. Qualità media e prezzi in linea.

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Daniele-Marina . 2016-08-09

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We came here for a family birthday. The two young male waiters were very attentive and friendly when we arrived - taking our food and drink orders. The drink arrived immediately but the food took quite some time - possibly as we were a largish group. When the food did arrive all I can say is it was absolutely incredible and tasty. I had chicken with white pudding and it was delicious - the mushroom sauce was amazing. Some of the party had deserts and again they were extremely tasty just took along time for them to arrive. We would come back - my only criticism is purely the time it took to get the food out across the three courses. Thanks :)

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travelfanatic23 . 2016-07-23

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I dined here on both evenings of my stay at the hotel. I was seated at a window table with a nice view on both occasions. Food was of good quality and portions were generous. Staff were professional and friendly.

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IanCLondon . 2016-07-18

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Ein wirklich schönes Hotel in alten Gemäuern. So hatten wir uns das vorgestellt. Wir kamen auf der Durchreise an dem Hotel vorbei und fragten spontan nach einem Zimmer. Das Hotel war schon ziemlich ausgebucht und so bekamen wir das "Hochzeitszimmer", was fantastisch war, ganz im georgianischen Stil. Zimmer top, sehr sauber. Preis nur 100 Pfund inkl. Frühstück. Das Abendessen war auch in Ordnung. Der Service zwar etwas langsam, aber sehr freundlich. Die Ente war etwas zu fest, aber ansonsten war das Essen sehr lecker. Auch das Frühstück ließ keine Wünsche offen.Nach dem Abendessen gingen wir für einen Whisky an die Bar und bekamen einen hervorragende Beratung vom Manager. Der Whisky schmeckte sehr gut und es gibt eine große Auswahl.

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Anja N . 2016-07-08

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Have not visited the Royal Hotel for several years so was not surprised to see that it appears to have new management/owners. Staff extremely courteous and polite. Dinner booked for 6pm. Dinner arrived around 6.45. Advised that there was a bus party in for high tea this was reason for delay.! Chicken stuffed with haggis on a bed of mash and neeps with fresh veg was delicious. Barbecued chicken with salad and chips was also very tasty and plentiful. two sweets were delicious, 1 cranachan and one fruit crumble with custard. Crumble was delicious but in short supply. Chairs at tables not very comfortable as they make you sit very upright. We watched the Tain Pipe Band play on the High Street, which was a definite bonus. Overall a very pleasant evening thanks to Staff at Royal Hotel Tain.

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Normski111 . 2016-06-28

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We had a wonderful dinner here. The staff were cry accommodating, as my mum has a dairy allergy, and I have a garlic allergy. Our dinners were delicious, and even though they had a big function on that night, dinner was timely and we were not rushed in any way. The sweet potato purée is to die for! I would highly recommend this restaurant.

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Linda L . 2016-06-15

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Het restaurant bij dit hotel is zoals we dat gewend zijn in Schotland. Er is weinig gedaan om het gezellig te maken. Echter ... het eten was zeker niet slecht! De keuze is ook groot genoeg om voor ieder iets te vinden. Het personeel was vriendelijk en attent. Gewoon goed!

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annejanz . 2016-05-02

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Very welcoming and helpful. Upgrades to superior room without any extra cost. Food excellent. Hotel very clean. Comprehensive range of malt whiskey in the bar

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Gill S . 2016-04-26

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Just got back from a 3 night stay at The Royal Hotel. The service at this hotel was excellent. The food was really good, great ingredients and cooked to perfection by Chef Michael. One night I ordered Lamb Cutlets and wanted a Red Wine Jus (which was not on the menu). I have eaten in places that then say "Sorry we can't do that...we do have Peppercorn though" The red wine jus was gorgeous and certainly the staff were more than happy to grant my request. Peter who served our table most nights was extremely attentive and did not rush us at all. Bailey was very professional and if he didn't know an answer to a question made sure that he went and asked. Brian in the Bar has a wonderful knowledge of the area and has a wonderful sense of humour. All the staff are so friendly and go that extra mile to make sure you have a fabulous stay. The General Manager Ivan gave such a wonderful welcome on arrival and made sure that everything was tip top. The owner Ayaz is always on hand, a mind of information and for anyone who is interested in knowing about whisky he is your man. Would certainly recommend a stay here or at least pop in for a great meal. Tain is quaint and a great place to just unwind.

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babczi . 2016-04-25

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We expected a pub dinner but were impressed with the quality of both the food and the service. The old hotel has been done up really nicely and the food was more restaurant standard at close to pub prices. Would definitely recommend.

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Peter S . 2016-04-24

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A lovely old hotel very friendly staff. Wonderful food with a good selection. The staffs attention to detail is excellent.

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Julie C . 2016-04-20

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We had dinner here whilst staying at the hotel.The food was good but we had to wait a long time for it.

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Peter W . 2016-04-01

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Went in with my partner for late afternoon dinner- food was lovely but service was def not with a smile. The restaurant was not busy - only about 3 other diners. The waitress was the most sullen faced woman we have ever experienced in a hospitality setting . No smiles at all when taking our order indeed it felt like she was scowling at us - this did not improve - and after first course we were considering leaving but were to hungry - even more annoying my partner left a tip!! He felt to scared not to!! Despite food being nice we wouldn't be going back - couldn't face that sullen woman again - Carnegie lodge hotel in tain much better for food and service 100 times better!

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A TripAdvisor Member . 2016-03-12

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Often go here for lunch. Always a good choice on menu. Went for a Xmas night out with a group of friends. Good food and great atmosphere. The staff are all very friendly.

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Highlandmarge . 2016-01-16

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The staff here can't be beaten..especially Ivory and the other man who seems to on at night.Food is lovely but have to admit preferred the older menu to the one now.However...they are lovely meals when served..and being able to eat and enjoy without any harassment is great...but knowing the staff are on hand of there's any question is great.Love the new bar...comfy and nicely separate to the restaurant itself

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Gwen C . 2016-01-05

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I booked ahead and Ivan reserved a great table. We had flown up from Bristol that day and met our daughter who lives locally, here. Because we'd be apart on the actual day, it was meant to be our own little Christmas and it met all our expectations and our hopes. What a really nice, down to earth, unpretentious, and friendly place. Good atmosphere, good service good food and plenty of it. We could have stayed all night. We will make the Royal a regular place to eat on our future trips to Sutherland, it was a delight in every way. Reasonable too - highly recommended.

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Ian G . 2015-12-16

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Consistent, top quality food, hearty food :) I love this place for reliability and quality. Lovely portions and good value for money. Excellent selections on the menu. As a frequent eater out its one of my favourites if not my favourite place to eat. One thing tho they could do with a new cheesecake which has been the cheesecake of the year rather than the day but I can't help but order it anyway as I do love it but variety is the spice of life. :)

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Ladysilk . 2015-12-15

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Been here at least a dozen times and they never disappoint - varied menu, reasonable prices and very pleasant staff. Will keep going back!

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lauraloo29_2013 . 2015-12-07

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They have a new menu which is great. The ribeye and tapas are my favourites. This is hands down the best quality food in tain. I have tried everywhere and the royals' standards never change always good good good.

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Captin S . 2015-12-06

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Consistent serviceConsistent good foodBig portionsAmazing staffFamily friendlyEnough left in the pocket to leave a good tip for all the reasons above!Love the royal. Every time we go we aren't diappointed. Lovely atmosphere, set primarily with the friendly staff. A large menu adds to something different everyone we go. We've been loads of times and have never been let down

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windowstuart . 2015-12-06

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Called in for lunch while shopping in Tain. What a lovely surprise. Restaurant was exceptionally clean, waitress, Leighanne was very pleasant and friendly. We had jacket potatoes, one with chicken and mayonnaise which was lovely and one with coronation chicken which was very nice but wasn't a true coronation chicken but tasty all the same. Both served with a very nice side salad. With 2 hot drinks bill was £15.00 which was excellent value. Will definitely call in for dinner next time we are on our way home from Inverness. Wish we had tried it sooner.

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Julie F . 2015-11-30

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This was my first visit with my wife and in-laws on a Saturday night. The pictures and tartan carpet showed us that this was a traditional, unpretentious but immaculately turned out hotel and restaurant. The staff were incredibly pleasant and efficient, showing humour and interest in our visit. The staple dishes were there (seafood, pies and lasagne) were all present, so a place for the more adventurous diner, but it tasted excellent and was reasonably priced. We will go there again when we visit up north.

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Topdowner . 2015-11-26

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The staff were so attentive to my needs as they realised I had a bad Back and assisted me in every way. They made sure I was comfortable with my room, they carried my cases up and down the stairs, I could not have been looked after any better. The food was fab, chicken with haggis etc you have to try and that sauce, The Sticky Toffee Pudding was a delight I had to have it both nights. Maggie the waitress was a tremendous help with local knowledge and so was her daughter I lost my lead to my tablet I used for work and they searched in the bins in case I might have dropped it in there, nothing was too much trouble. Will defo be back when in the area and will recommend this establishment to my firm when sending any other collegues to the area. A+++++

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Ka P . 2015-11-16

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We asked for a sea view but there are no dog-friendly seaview rooms. Updated bathroom, bedroom not so.Dinner was good though at both dinner and breakfast our specific requests were not followed.Still a lot of progress to be made in updating the hotel.

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SJD632014 . 2015-11-15

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Had dinner here twice during my stay on the Black Isle. The menu was diverse, had something for everyone. The prices were good and the portions were generous. The hostess and servers were great. They gave us advice on a few desserts we were unfamiliar with, which were delicious. Everyone loved it.

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Mary H . 2015-11-09

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Le poulet au haggis etait correct, les steaks conformes à nos attentes. Le personnel est sympathique et discret et le prix fort fort correct !N'hésitez pas !

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Lepepinoben . 2015-11-08

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We visited this hotel for the first time this visit to Tain. We took our daughter and her husband and little son and enjoyed our dinner here very much. The staff were very friendly and gave us a lovely table looking out over the High Street. Our meals were freshly cooked and delicious and we would definitely visit them again next time we are in Tain.

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tabitha_mckitty . 2015-11-04

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Stopped here for lunch on day trip to Cromarty and The Black Isle. Home made soup and great selection of sandwiches. Staff first class and could not do enough for us. Very friendly and made us most welcome.

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MollyBrown65 . 2015-11-02

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Cousins had travelled a great distance to be together for this lunch. Obviously everyone had different tastes. One person had haggis, another a curry, another a seafood salad and one probably had something like lamb chops. What a great menu. Arrangements were made to put this large group off to one side so we would not interfere with other diners. The food was excellent. Everyone was please and a great family reunion was a luncheon success

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gallery187 . 2015-10-29

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Went for lunch, with first impressions poor as we looked at the menu. The menu itself has a range of items, but it's poorly presented - uncertain of what is coming with the meal you intend to order. The food was good, maybe a change of potato type used for chips? As it wasn't the best. The burger was excellent and the tapas is a good idea and presented well. staff didn't seem as friendly towards us, compared to the other (locals) that were in. Overall okay but there are some improvements to be made.

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Rhianna G . 2015-10-28

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Good choice of food, the time I visited there was quite "posh" food. A suggestion would be to add some more homely foods.

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Rhanna W . 2015-10-26

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Went as a party of 6 adults and 3 children for High Tea, staff very helpful and welcoming. Great menu for us adults and a varied children's menu. Food was fabulous and all plates were cleared....and there was even more to come. Cake stands covered in delicious cakes, great selection and very tasty. Well worth a visit.

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Highlandlass10 . 2015-10-24

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Faded, old style, hotel dinning. Really needs a makeover and quality upgrade. Dining room is stark and poorly laid out. Staff were friendly and helpful but it's just another Highland hotel hanging by its fingernails. Food was good enough and price was fair, especially for the soft drinks that we had but it could be a much better experience.

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zeegoman . 2015-10-12

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Excellent and varied menu at sensible prices. House wine very good value. Staff very helpful and friendly. We have dined there in passing through about 8 times and never been disappointed. Hope very much it stays that way!

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margaret598 . 2015-09-27

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The Royal Hotel is an old pub that hasn't been 'updated' in a while but that just adds to its feeling of 'homey' and 'cosy'. The staff very friendly and helpful. Food was typical pub food. Good hot food selection at breakfast. I stayed in a single room which was very 'compact' but fine for my needs. Very clean and had a good selection of hot drinks. Shower again was small but water pressure was fine and it was very clean, although temperature was slightly temperamental. I had a street facing room which was slightly noisy so if you are a light sleeper you may wish to avoid such a room. It was very easy to find (right on the main road) and there is a small carpark around the side. Rooms are accessed via stairs only though. Overall a good experience and thanks to Ivan for answering all of my 'advance' email questions!

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DualFishy . 2015-09-27

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I sat here with my family for more than 15 minutes at lunch time before a waiter came to our table AND the place was nearly empty. We ordered drink which we waited forever for then he finally took our order. 1 hour later I'd had enough and I saw them mumbling and knew there was something wrong. The waiter didn't come to our table to apologize and give us an explanation. I had to ask him. He said there was some confusion about the order and it had only just got put into the kitchen, an hour and 30 minutes after we had sat down. I told him to cancel the order. He had the audacity to want to charge me for my drinks. I told where his head must have been, somewhere where the sun doesn't shine, and walked out.

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bibio952 . 2015-09-24

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We had dinner here one night during our visit to Tain. Being a hotel restaurant, our expectations were not too high. However, we were pleasantly surprised by the varied menu on offer. The food was fresh and delicious! In particular the cranachan was fantastic. Staff were attentive and friendly. Would recommend for meals in Tain.

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amanofkent . 2015-09-20

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We stopped in the Dunbuis Guest House & the Roayal,was recommended. It did not disappoint, food excellent, service good.

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Tony G . 2015-09-16

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Entramos y pedimos mesa para 4, Dijeron que la prepararian en 10 minutos, a pesar que estaba medio vacio. ¿?. Mis amigos salieron a dar un paseo mientras. Pero a los 3 minutos escasos, prepararon la mesa !!!Nada especial respecto la comida y la cerveza fue lo mejor.Poca amabilidad y lentitud del encargado. Ni respondió a nuestro saludo de despedida. ¿Esperaria propina?

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Joan M . 2015-08-19

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