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2.5

Based on 179 opinions finded in 1 websites

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Nº 835 in 963 in Coventry

Nº 81 of 87 British in Coventry

CUSTOMERS TALK ABOUT DISHES WITH..coffeesouppaybeautifulmustoldvegetablescookedground
Score
OpinionsNoteTripAdvisor1792.5

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This is a building with lots of history. Our room was well presented and spotlessly clean. Breakfast had good choice of menu and tge food was presented well. Staff were helpful and pleasant. Disappointed tgat tge pool was unavailable but fully understand that this can happen This hitel is excellent value for money.

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Linda B . 2024-11-02

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Stayed at the Royal Court Hotel for a Tribute weekend. This included Bed and Breakfast, Evening Meal and Half price Bar. Read the reports before going and really can't understand why people have put negative reports about it. The setting of the hotel is beautiful and the building itself is superb. I loved the Art Deco furniture in our spacious bedroom, in fact loved the decor in the whole of the hotel. A good choice of courses on the set menu in the evenings. The staff were very welcoming and efficient, especially Johnathan Leek, who worked tiresley on the bar in a polite and efficient way. He is a real asset to the hotel. The hotel also has a Swimming Pool, Sauna , Steam room and a jacuzzi. The hotel is in a good location , not far from the city of Coventry, Rugby, Leamington Spa and Warwick.

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Voyage40089191984 . 2024-10-27

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Please disregard previous poor reviews. A friend and I stayed at this hotel from 16-20 September on a 5 day bus tour for breakfast and evening meal. We went with a heavy heart having read all the FALSE reviews re lack of toilet paper, dreadful food, smelly atmosphere. Nothing could have been further from the truth. The bathroom was well stocked and the room was immaculate. The evening meal consisted of a different very tasty roast each evening plus two alternatives, i e. Fish dish, lasagne, etc. All the staff were very friendly and helpful. I would strongly recommend a stay at this hotel.

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Jennifer C . 2024-09-29

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I know this hotel got some bad reviews and I was worried about staying here however, I was pleasantly surprised, the rooms were spacious and clean, staff friendly and the food was good

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Clair W . 2024-04-29

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Stayed here for business with 3 colleagues this week as we were going to the Executive Hire Show at Coventry. What a disaster ! Checking in, they had no record of our booking despite paying it a month ago and showing the receipt. Had to pay again and query the next day with the booking company. We then found out there was no food available for guests checking in later. Rooms poor, dirty and the overall service was awful. Took 20min to get 4 short measures from the bar which shut at 11:00pm. Just an awful large Fawlty Towers experience. Stay well away.

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Dermot C . 2024-02-15

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Awful hotel. Van broken into through the night and tools stolen - it seems that this is a common occurrence looking at previous reviews. I’ll be speaking to Booking.com about this hotel too. Do not stay

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Vicki Bradshaw . 2024-01-18

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Went with Caledonian on an overnight Mystery tour. We stayed in Leamington Spa for the Saturday afternoon and then landed at this hotel for overnight stay. I had room 150, paid a single room supplement and what a dump this room was. It was a twin but only one half worked! The right hand curtain was hanging off, the left bedside table lamp didn't work as it had the wrong fitting, the console table was falling apart even though it had the tea making facilities on it and the kettle had been boiled dry so many times it was black at the bottom. The right hand side bed which I had to sleep on to manage the lights was like a concrete slab and to put the top hat on it I couldn't even get a mobile signal so total blackout all night. The food was lovely and so was the trip and the driver as we went to Stratford on Avon on the Sunday so no reflection on Caledonian but the room was a total joke.

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Anne D . 2024-01-08

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New years eve dinner very good food entertainment on this night was a bit naff a disco where the dj never spoke a word all night but the night prior and the night after were great singers

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Connie . 2024-01-01

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Great hotel lovely gardens to sit in Lovely food Good choice Bedrooms Decent size No entertainment

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Jan P . 2023-07-15

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Postcode given takes you on a game of hide & seek, I must have driven past the location 20 times, still no real sign. Room was outdated, lift floor had seen better days, corridor was a wash with the smell of canabis, only positive thing to say was John who was sent out on to the main road, to look out for me, he was a nice chap & a credit, his the only reason I gave it a 2.

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Zuber C . 2023-06-25

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Our stay was horrendous, our bedroom was dirty like it had been used before us. Reception just moved us to another room like it was acceptable for us to go into a room that was dirty. Breakfast was lovely and the chef and the staff were really nice and was always keen to help. Dinner staff not so very helpful or organised, tables were not cleaned properly after every use. After speaking to breakfast manager asking if there’s been a change in management she informed me that there’s been a change in management, her and her husband, think it’s appalling that there’s management working together when they are family and attempting to big themselves up but not once did I hear about her staff who were working none stop that morning, even 1 member of staff with dark brown hair was working in the restaurant on her own trying to clear tables for at least half an hour. Swimming was nice and relaxed but we did not use the gym.

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Lisa B . 2023-06-01

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Just a little further out than sister hotel but so worth the extra drive. Lovely large twin room with view of carpark great for keeping an eye on dogs, great dog walks. Nice 3 course dinner and cooked breakfast. Obviously lots of dogs staying so don't stay here at Crufts time if you are not a dog lover.

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D4873GGvaleriew . 2023-03-13

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Stayed here again for the Bull Terrier Show weekend. We always enjoy this hotel. Cannot fault the food. The bedrooms may be a bit dated but everything is clean and comfortable. Lobby area and bars are always spotless. Looking forward to next time.

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robertmU5328DU . 2023-02-19

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This was a coach trip with Caledonian, nothing against them it was all the hotel, this was for new year for 4 days. The management and staff of this hotel, don't seem to understand how important new year is to us traditionally, there was no thought at all put into the events or decoration all weekend. I definaltly expected a lot more. I booked this as husbands birthday 1st Jan he is 66 so he retires aswell and wanted it to be special, the entertainment was terrible new years eve eve and new years eve the disc jokey didn't speak till 11.45pm there was no atmosphere at all, new years day was a lot better however they tried to close the bar at 10.30pm with no announcement?, we were all in a room that looked like a wedding venue? New year's day there was nothing on at all, during the day so disappointing. The meal on new years eve eve wasn't the best beef was tough and gravy like water. New years eve was buffet was cooked well but just not filling enough or appetising, enough when your going to be drinking alcohol. In the bar the staff didn't have a clue or understand when we were asking for drinks, theydidn't know what a( lime and soda was), when husband commented on condition of beer, the barman started arguing with husband, the prices of drink changed everytime he went to the bar they didn't have a clue, also when asking the reception staff for time tables or where to go for public transport, they didn't seem to realise how important this was, and sent us the wrong way for it. There were no health and safety posters in rooms ie where to go if a fire. The reason we picked this hotel was the pool, however it didn't open till 9am, so couldn't go before breakfast and couldn't go in afternoon as last entry was 4pm even though it didn't close till 5pm, they must realise people are on trips all day? Also It was closed new years day, the day we had nothing to do, gutted isint the word. Tonight's tea was lovely I must say the the chef was the most happest person we have spoke to all weekend, apart from our driver Paul, what a lovely man. This has put us off for going away new year, and we won't ever return to this venue

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2003alisonm . 2023-01-07

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Booking in to this hotel was horrendous, the receptionest a big asian man was realley unhelpful,he was asked what times are the meal time and was told they are in the room, he was asked were is the room without looking up he just waved his arm and said up there? we found the room after 20 mins when some work men who were staying there told us the way, later went for dinner, there were no tables set although there were staff standing around talking, but Sara came out and she did the work for all the staff, she cleaned the tables relayed tables while the wounger staff just stood there and talked? breakfast was a joke, again no tables set, the chef kept coming in to replenish the food and to clean the food area, he kept throwing his arms in the air because the food area was filthy, the chef kept telling the staff to keep it clean but they just walked away laughing? there was no cups or saucers no knives and forks, some of the food was missing, it was'nt very good, the room was ok it was clean but basic, no plug for the sink but clean, going to the room on the first day there was dirty washing on the stair landing, going home on the third day it was still there? My wife went to complain about the big aisian man and spoke to a nice aisian man who could not appolagise enough, but the damage is done? the hotel is not to bad but it is tired, because the weather was good we sat out side at night but what a shame, where the tables are, there are millions of cigerett butts just at the side of where you sit? Over all the room was ok Sarha was excellent, and a young lad, don't know his name, the man who runs the restaurant needs retraining as he can't run it properly, he should hand over the job to Sarha? the other staff are not very nice, the food is poor, it just wants a new manager to get the hotel back on track

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R2437EQraymondc . 2022-08-26

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Probably my worst Hotel stay ever. Avoid at all costs!!! Booked the hotel knowing the price had been elevated due to the Commonwealth Games but over £180 for one night with breakfast was absolute robbery for the standard of the room, service and the breakfast we received. The staff on the whole were rude and unhelpful the ‘manger’ at breakfast looked like he’d been wearing the same clothes for days. The night staff couldn’t wait to get our money then we had to fight our way through a crowded bar with our luggage to get to our room. There was no offer of assistance and no option of room service or food as they were not serving bar food, remember I paid £180 for this. The room was basic, stained carpet, bathroom full of flies due to us being right above the bins that were overflowing. There were tea and coffee making facilities but no mugs! No toiletries in the bathroom, no bath mat and the bath was very slippery £180 remember. Onto breakfast the room was very badly laid out and it was difficult to get to a table without moving someone who was eating, the table in the doorway was dirty and covered with rolls of cleaning towel and sprays. A number of the tables were dirty even though they were laid out. The bread was cheap thin bread, cheapest sachets of sauces, tasteless mushrooms and tomatoes, although I have to say bacon was OK. Did not get chance to try fruit as to they never restocked it, all for £180!!! Wish I had the opportunity to walk away not the best advert for the UK as many guests were attending the Commonwealth Games. Probably would have been cheaper to get a taxi home.

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T8516UXpaule . 2022-08-01

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It wasn’t as bad as I expected given some of the reviews I’d read. Yes the rooms and hotel is generally tired but my room was clean and had everything I needed for 1 night. The bed wasn’t very comfy. For the price we paid I think this hotel was ok. Wouldn’t want to pay more for it but certainly wasn’t ripped off and for one night it was acceptable.

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U9336CQlauran . 2022-05-17

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After reading the reviews I was dreading staying at this hotel as part of a coach party but found the hotel and rooms to be clean and tidy. Yes it could be improved by having a slightly softer mattress and more than one soft pillow on the bed. The bathroom in room 338 was quite large and clean but the extractor didn't work and the body wash container above the bath / shower was empty. Shower was good with lovely hot water. Room had a kettle with tea, coffee and milk, one large mug and one small cup ? Food for breakfast and dinner was good and plentiful and restaurant staff although rushed off their feet with 3 coach parties staying were only to happy to help. Same with most of the bar staff. Young women on checking in could have smiled and been more pleasant but the young man next morning could not have been more pleasant. Hotel was basic but clean and needs just a little money to improve a couple of things in order to get much better reviews.

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Avril84 . 2022-03-24

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놘 – The most uncomfortable bed we have ever slept on, pillows like sandbags. The cold tap on the sink didnt work, hot water was dangerously hot. Toilet seat was on the wobble. Tub chairs in the bar area were, damaged, broken and had legs removed so felt like you were sat on the floor. Strong smell of cannabis from other guests smoking outside the building.The post code on the email they sent us was wrong, so the sat nav sent us to an old folks home. Think we would have preferred to stay there. Hadnt read previous reviews as would have given it a miss. The staff were lovely, working in a hotel that could be wonderful, if money was spent refurbishing it. Typical Britannia hotel Wont be going back

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steve d . 2022-03-21

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Wife and I stayed here for New Year and overall enjoyed the experience, we found the room to be large enough and on the whole clean baring in mind that we were informed that the Maid service would not be used during our stay due to it being New Year, but if you needed towels or anything else then reception would be able to sort. The meals were Buffet style where you helped yourselves and the quality was really good and enjoyable and the Staff were very polite and helpful throughout the Hotel, The only thing that marred a perfect weekend was a Family of inbreeds that got boozed and possibly drugged up and decided that unruly behaviour in the Bar and then fighting in our corridor at 01:00 in the morning was acceptable but thankfully the Hotel Management had the situation in hand and the said Family were kicked out,,hooray. So we then were able to enjoy New Years Eve the civilised way.

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John C . 2022-01-18

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Unfortunately on arrival Everything seemed okay. Got up to the room and only had one pillow on the bed spite there being two if us staying and when asked for another was told no they didn't have any for us... Also booked a more expensive room which was no difference between the size or comfort of others. The bed was hard and uncomfortable with springs poking out.. the bathroom was dirty and the toilet didn't flush unless the lid was removed. There were several holes in the walls as well..so not a pleasant stay at all. Especially for someone with physical disabilities like myself. Not worth £73 at all. Staff were very rude.

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954libbyf . 2021-12-04

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A beautiful building just lacking in love inside. Needs a refurbishment desperately. The staff were helpful but that lobby was freezing for them. The beds and room furniture were awful. Like a charity shop mix. Hot water was intermittent. Breakfast was ummm yes. Edible but not enjoyable. Coffee was awful. The whole hotel was badly designed and really could look better than a cheap b and b or hostel. The staff really had work cut out. The bathroom updates are cheap and nasty. And the bathroom.was freezing. For a hotel with a beautiful old building and grounds it really didn't look like the pictures Bedding was thin. Cold and hard beds. Shame really. Wasn't a bad location.

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shashanac . 2021-11-27

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The hotel has 2 of the most helpful members of staff Chris and Cerys on reception in an evening , they’re are always so welcoming and super eggy with checking inn . The hotel could not ask for better employees, no question seems an issue as they’re always willing to help.

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charlietS4056GV . 2021-11-08

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Worst hotel we have ever stayed at. Bar was closed, Pool was closed,Spa was closed. 1 towel between 2 adults. We checked out a day early. Reception had so many com plaints that they did'nt even ask why we were leaving early. AVOID

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steve t . 2021-08-30

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Ran out of food, had same main two evenings running, coach party guests given priority over others, dreadful.

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Sue K . 2021-08-05

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This hotel must have once been spectacular. The grounds and entrance hall are lovely. The rooms are functional. The staff were lovely but lacked training. The hotel is billed as dog friendly but staff could not tell us where dogs were allowed and we had...

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Philip W . 2021-07-10

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We have just returned from an over night stay at the Royal curt hotel Coventry.  When we arrived at our non smoking room, we had to clean the windowsills and dressing table as they were covered in cigarette ash.  The room was filthy the wardrobe...

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pauly979 . 2021-06-03

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Awful place. What can I say about this place that is good. O yes there’s a car park. Other than that please don’t bother save your money and go somewhere else. Reception awful roof is leaking. Rooms out dated and not nice wall paper falling...

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markthompson186338 . 2020-08-26

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We arrived at the hotel late dinner time checked in and was given a room on the first floor ..the smell on the first floor was really bad foul smelling. We went in are room it looked clean but was not ..I pulled the TV...

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kellyhV9878WR . 2020-08-01

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Quite an experience, Came here for our honeymoon as due to covid 19 we couldn’t have a proper honeymoon , When arriving to our room we had unpacked our luggage and then come to realise the shower was not working, my partner had to go...

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JS34B . 2020-07-26

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Absolutely mortified by what we have just turned up to. Looks like a block of 70’s council flats and nothing like the photo. If you’re into textured wallpaper and pube infested rubber bath mats, you’ll love it here. To describe it like a hostel would...

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X3305SJjennys . 2020-02-21

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Only stayed the one night we found the food at dinner and breakfast to be exceptional the room appeared to have been recently updated and was clean and spacious. All of the staff were helpful and accommodated all of our requests

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Colin B . 2020-01-18

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Had a smashing 5 day break in this hotel.On arrival an efficient check in, staff pleasant which continued throughout our stay. Pleased to find it has been recently decorated and carpeted with on going refurbishment in bedrooms and bathrooms. Food was good especially the evening...

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kevindB5398AI . 2020-01-18

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Lovely looking hotel from outside, very quick check in. Room large, bathroom had big bath. Great choice of food for dinner and breakfast. Unfortunately a plane got cancelled so all the passengers got transferred to our hotel at midnight which woke us up and kept...

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Sarah C . 2020-01-10

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A lovely welcoming reception, with very well presented and polite staff. Our room was just what we needed... a few areas could do with decorating, but generally clean and comfortable - for the price we paid, very good value. We returned after food had finished,...

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Susie_Kuczera . 2020-01-02

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Amazing value !! Clean comfy room decor bit dated staff happy and helpful , 241 for three hours at the bar buffet style half board basic but good will do it again £99 coach weekend will do it again

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debbie s . 2019-12-15

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Stayed 25/11/19 place is tired and worn, room was clean but again tired and worn and not pleasant to stay in. Had to pay extra for Gym and pool access, food is cheap and OK.

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tonys050 . 2019-11-28

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There is nothing good to say about this place. If you're staying its because you're either on a discount coach tour or business event as I can't believe anyone would choose it as a location for any other reason. I first stayed here in 2009,...

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stevedL602DG . 2019-11-27

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The hotel grounds are lovely, this is the only positive thing I can state about this hotel.The room was drab and the en-suite was full of moths dead and alive. To the extent that I had to clean the shower before I used it. I didn’t complain about this as I was exhausted after along drive.I asked at the reception if I could get anything to eat from the restaurant. The receptionist stated that I could have a car very for £8.00 but I would have to pay her now . I got my ticket for the car very. And pondered down to the restaurant. I waited awhile to be told (quite abruptly) that I would sit over there, as the waitress pointed to a table.The table was sticky. I then proceeded to get my meal. But there was a small piece of cremated meat. I asked if there was any more meet. And was told I would have to wait. The only veg available was a few limp green beans. There was a few potatoes. Which where inedible. I asked for apple sauce, they didn’t have any. Breakfast was worse, ignorant staff again. No fruit juices, which the container was empty, tea and coffee where Luke warm.There where cups with no saucers. Dirty and clean together, with spillages of tea, coffee, sugar etc slopped everywhere. There was one rubber egg, one piece of dried out bacon. I had to look for a clean plate. But the worse item was when I went to get cutlery, the grey container was filthy, with little dead flies and dirt. I have took photographs, I complained to the catering supervisor as manager unavailable.

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Culture01004847382 . 2019-11-19

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I stayed this weekend for a conference and in the past years have had a lovely time .. this year it feels like the hotel had simply been let go ..Firstly it seems Christmas is non existent there - yes it’s early but most other places have a hint as party season has started .. however that aside it claims all 200 plus rooms have been re furbed .. well I think they have missed mine .. it was plain walls ( not a single picture ) no head board , scratched and broken furniture and intermittent hot water .. nothing like you would think based on how the hotel advertises..The stairway had wall paper ripped off , everywhere just looked rather drab and like it needed a bit of love and a good clean and the A4 printed signs everywhere just didn’t add to it . Breakfast was a good selection but the open bowls of sauce and sugar that everyone had to share put me off ..again not the standard you would expect ..A real shame as it has great potential, beautiful grounds and and previously had done a great job .

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Alison M . 2019-11-18

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Invited to a dinner in the main ballroom. The hotel is in nice place and has ample parking, thats where the niceties end. It's nice enough but just needs a general overhaul. The ballroom is good though terms of space.

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travelbag3011 . 2019-11-17

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I visited the hotel pool facilities just the other day with my husband and 3 year old son. As the pool is part of the hotel I was expecting the facilities to be of a high standard. Unfortunately my hopes were completely dashed, what a disappointment. The front desk staff were friendly and helpful and I guess the pool was ok. The sauna, steam were very tired looking. In fact the steam room is far from adequate, with the steam extractor poorly located and no markings indicating its location, which I have to say was around a broken floor tile. A health and safety failure. The changing rooms are dirty and cluttered full of random things. The floors are dirty and the toilets were in a poor state. As for the showers OMG they were awful. The cubicles were so dirty I couldn't see that they'd ever been cleaned. There was hair and dried up shampoo on the walls not to mention tissue in the shower tray. In the men's changing rooms there are was no rubber matting and there were puddles everywhere. The cubicles are all singles so my husband struggled to shower my son. Each shower switched off after 15 seconds which is ridiculous. There were no hooks to hang towels, and nowhere to put toiletries. Neither changing room had costume dries so everything was soaking. We were so disappointed with the facilities and wont be visiting again. I was looking to open a membership as it's close to home but I wouldn't even consider it now. I cannot believe that hotel guests are subjected to the 'health & spa' facilities and expected to pay extra!! I've been to many gyms, hotels and spas and I have to say this one is pretty miserable. Serious investment of money and man power required to bring this place up to a respectable standard. Be prepared if you decide to go.

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Experience09 . 2019-11-02

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Very run down hotel. Bathroom filthy. We paid for breakfast but is was quite simply awful and barely edible.

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727stevens . 2019-10-31

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National coach trip to The Royal Court Hotel for 4 nights with three day trips out we enjoyed the trips out.

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R6625HDjohnt . 2019-10-17

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One night stay visiting Coventry,after reading reviews we didn't have high hopes,however the welcome at reception was excellent and very welcoming. The room was large and very clean ,the bathroom looked as though it had been refurbished at some time,plenty of draw space.Now for the bad part,it looked like somebody had started stripping the wallpaper above the radiator and around the window ,hence the low score,Royal Court you let yourself down badly .The rest of the hotel needs a serious upgrade

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Ivor S . 2019-10-14

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I have never experienced filth like this hotel. The room smelt like someone had smoked in the room for years without ever opening a window !

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MVH40 . 2019-10-14

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This hotel is for retired folk on coach tours. It is basic, decor rough at the edges, food is “buffet only” edible but only just. Staff are helpful - except the bar - but easily confused. Needing a makeover.

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Xidos . 2019-10-03

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There is very little to like about this place, it looks very grand on the outside but is shockingly bad for service and comfort. Very dated decor and rooms, carpets are threadbare in places, lift out of service, printed on reception didn’t work for the whole 4 days I was staying, breakfast was a joke - no plates, cups, milk, coffee etc. Staff were as miserable as sin and to finish me off there was a 2 inch spider in the bath. Won’t be going back!

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Hammyontour . 2019-09-13

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1st impressions of this hotel were good, the main old building is lovely and the grounds outside. Reception is very grand, fur coat and no knickers comes to mind. Our room was spacious but not very clean. Soap from the previous guest was in the shower and contact lenses were left on the bed side table making me doubt whether the room had been cleaned at all. The food was below average, we stayed for 3 nighrs and the food was the same every night. Tasted like the vegetables had been recooked from the previous night. Staff in the restaurant were rude and unhelpful when asked about allergens as my Husband is coeliac. Each morning and evening we cleared and wiped our own tables. Entertainment was poor, on Saturday evening there was nothing not even a bit of music so we went to bed early rather than spend money at the bar. On Sunday night there was a DJ who was lovely but the room we were in wasn't cleaned and the tables had no cloths. The DJ asked a manager three times for table cloths and no one ever came back. Overall our visit was poor the only good thing about this trip was when we left to visit the Cotswolds. I have contacted the hotel directly but had no reply. We booked this trip through National Holidays who responded by saying the hotel is short staffed and that it was at maximum guest capacity the weekend we stayed, this is a poor excuse.

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Grace7195 . 2019-09-06

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When you arrive at this hotel, it looks quite special from the outside, but, when you get to your room it's pretty basis.

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DrGeoffreyAWalker . 2019-09-04

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just stayed at the royal court hotel in Coventry read some bad reviews about before we arrived well I must say we found it ok our room was clean & the food was good & most of the staff were very helpful unlike the reviews only complaint is they shut the bar at ten oclock when there were people who wanted more drink they closed without asking if customers w ould like another drink.

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case292 . 2019-08-19

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First time at this Hotel, and was very pleased on arrival.On the outside the building looked wonderful for a old Building and the grounds looked good with statues around building.Inside the hotel, the Reception area was wonderful with all original features of all wood panels, and the beautiful fireplace in the Restaurant. Our room was lovely and big,and furnishings were great,as you don’t usually get 2 chairs,3 bedside cabinets. The dark furnishings went with the room. Beds were fine and comfortable.Meals were great and good choice.

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561gilberts . 2019-07-21

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Had to stay here due to an event in Coventry and everywhere else being booked up.

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BelleandTheosmama . 2019-07-19

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Myself and my best friend Sue had afternoon tea this afternoon and after reading previous reviews felt very dubious about it, but actually it was excellent. The tea was served very promptly by very friendly staff. The sandwiches were obviously freshly made and were very delicious and well filled. The Chef Brett came and had a chat with us and even warmed our scones up. The cakes were lovely. Sue and I really enjoyed our afternoon. Thanks to BRETT and his team. We look forward to coming back and are also thinking about bringing our husbands for a Carvery

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Vic S . 2019-07-19

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From the time we walked in everything went wrong:

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markcattell4 . 2019-07-09

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From the outset the hotel looked good.

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Spartacus129 . 2019-06-20

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Last minute option to stay at near Coventry, doubt I will come here again. The check in is slow, no direction to the rooms, poor signage, bed is uncomfortable, the tv is very small, the service in the bar is poor, The place is very tired as am I! I’m writing this at 3.30am as I’ve been awake for 2 hours because of what I can only describe as a party on floor 2, very loud voices people smoking, I tried the front desk to complain and there was no answer.

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paul19611 . 2019-06-18

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We were looking forward to our afternoon tea and swim at the Royal Court as years ago it had a great reputation. Sadly, the changing rooms were grubby and reminded me of those in my school in the 1980's! We had booked our afternoon tea and the receptionist was aware of our booking but the gentleman serving the teas wasn't expecting us. The area which we were served in overlooking the gardens was tatty and decorated and furnished like an old pub. There was even a slot machine in the area which was in constant use during our visit. We had to wait 40 minutes for our afternoon tea and the sandwiches were dry and disappointing. The barman who served the tea had even run out of cups! (There were only four other people in there!). I expect an afternoon tea to be served in a more pleasant, clean environment and won't be using or recommending the Royal Court again.

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_x_Denise_x_ . 2019-06-08

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The fire alarm kept got off, could hear karaoke from our bed room when we were promised we wouldn’t hear anything from the bar. The room smelt of wee. There was dust everywhere and the beds looked like the last occupants had died in them

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jan100_10 . 2019-05-25

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The hotel bedrooms are very tired looking so if going for the shabby chic look, they've succeeded! Our bathroom door had 3 massive dents in the panel, all very dark wood. Room and bathroom was spotless. Bed very firm but creaky when sat on the side of the mattress. You will have to ask for a further pillow as what was on our bed were 1 very flat pillow, the size of a 14inch cushion!

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Livingthedreams1234 . 2019-05-15

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This hotel looks like a fine country retreat upon arriving. The decor and grounds look splendid. Then upon entering room 259, I was greeted with carpets that’s not fit for a dog! Frayed and smelly. The room is very basic. Not even a three pin plug by your bed so you can charge the phone.No wifi in the room and only three channels work on the t.v. A cheap quality mattress and a rickety base. Tv is tiny, no fridge and poor quality coffee with no biscuits. Pillows are cheap hollow fibre and the wooden facias in the bathroom are all worn and battered. There’s a damp wall and ceiling. Would never return. I asked for a refund as I checked out a day early. I was informed that I should have notified them in the morning. I notified them upon my return from a day trip at around 15:30. This establishment should be closed down for renovation. Even the receptionist said the reviews are bad.

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justinmarley . 2019-04-22

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Breakfast didn't arrive and they didn't take the room service thing from my door. I ha e a business call and no breakfast now. Disgusting service. DO NOT STAY.

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kathrynj9 . 2019-04-02

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Had a nice relaxing evening and managed to get a good nights sleep. Everything you needed was to hand. TV was a little small but was catching up on work so was not watching it. Shower was easy to operate but sink taps turned the opposite way but worked ok. A little loud at times from others in hotel but was easy to ignore. Over all a lovely stay.

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phoenix3969 . 2019-04-01

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Believe everything you read. This is probably THE WORST hotel I have had the misfortune to stay in in many many years.

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stevew367 . 2019-03-28

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There is a reason that tripadvisor provides us with 5 stars ... some hotels eschew quality, service and luxury; some, the middle of the road ones, just get on and deliver; and then of course there are those, like this one, that even awarding a star seems a little generous... it should really be a poo emoji not a star.

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Mrbm3 . 2019-02-20

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The food was delicious thanks to Kyle who served us, he was excellent, efficient, friendly and couldn’t do enough for us.

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Mull14ottet . 2019-01-30

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Poor service, poor food straight from the freezer or tins, poor cleanliness on the tables, no coffee and you have to go to the bar for a wine list as the staff will not bring one.

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Martin G . 2018-12-03

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dirty, very poor quality food and an all round bad experience. I would never visit this place again. From reception to smell in the corridors to bar that only takes cash, WiFi is only free for 20 minutes then £7 a day !!

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champ1a . 2018-11-14

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I have never, and I mean never stayed in such a run down disgusting dirty dive in my life. I’m not going into it all but just a quick pointer if you are trying to decide. GET SOME VACCINATIONS FIRST.

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Journey06882233324 . 2018-11-04

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Stayed at the Royal Court Hotel for 2 nights, thinking we where going to spoil ourselves in what had always been thought of as a first class hotel. Well what a huge disappointment it was. We stayed in what was supposed to be an accessible room, but to use the shower there was quite a step up,not that u could have a shower as there was no hot water the whole time we were there!!

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Jenniellie . 2018-10-16

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This is a BUDGET hotel. We where not looking forward to our visit after reading moaning minnie reviews. IT WAS BRILLIANT. Food excellant and plenty of it. ROOM very clean. STAFF could not have been more friendly and helpful.GROUNDS beautiful. APPEARANCE yes it needs refresh. IT IS AN OLD HOTEL what do you exspect when paying LOW prices.I would love to stay again.

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Elaine R . 2018-10-02

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I approached the whole thing nervously because what I had heard, but the reviews were right it was a terrible hotel!

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Faye D . 2018-09-30

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I'm going to be honest not really sure where to start with this review. I have stayed in many Britannia hotels all over and travelled often with National Holidays but this hotel is enough to put me off ever travelling with them again. We booked last minute and albeit a last minute break for a young couple possibly not the best choice but this hotel needs some extreme work before it should be even redeemed publicly acceptable.

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Vixyc88 . 2018-09-29

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I attended a wedding at the Royal Court and it was a disaster there was no wedding Co-ordinator and there did not look as if there were any Managers around, all I saw was kids serving and the bar staff. The meal was terrible the roast potatoes were black and inedible the table next to ours sent the potatoes back to the kitchen, it was returned with the message saying there was no better ones. A friend of mine who is vegetarian had a risotto which also was inedible and she said it was like wallpaper paste. We all gave up at this stage, this was the worst meal I have ever had at the Royal Court.

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Hunter51G . 2018-09-05

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Stayed for three days it was a stinking filthy place and food was not fit for humans we paid for a carvery hardly any food asked a waiter for gravy as it had all gone and me and my grandson had none and was told he would go and see if there was any but said if not we would have to go with out he come back with a small jug and said that was it and when it had gone it was gone and the breakfast was as bad it was a rite ripe off the bedroom carpets was stinking and dirty and every thing old in it there was dogs hairs every where in my husband's room and seen people coming from up stairs with big dogs disgusting they should never be allowed in a hotel that other people use I advice people not to stay there it's only fit for dogs in the bedrooms and it was cold through the nite think hotel inspectors needs to visit this hotel asap it should be closed down with out a doubt until it's refurbished and pets put in kennels where they belong we booked four rooms what a waste of money and meals how they can charge what they do for filth I never know .

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susanburnan . 2018-09-02

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Went with friends for lunch, mid week. Was very disappointed. Our

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JanIcmeler . 2018-08-21

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Eggs were like rubber, no mushrooms, serving dishes dirty. I wouldn't stay there again if they paid me.

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PoodlesInHampshire . 2018-07-15

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Royal Court Hotel, the rooms were totally filthy, there was dust, dirt and debris to most of the high and low areas, numerous marks and some vomit to walls, most toilets in communal areas required cleaning and some re-sealing in 1 cubicle there was feces to the wall.  Carpets were torn and thread bare and also required a good clean to edges. curtains had large amounts of dust, some needed rehanging. The table we sat at in the dining room had a knife left on the floor for 2 meal sevices also the window sill had a dead fly which was still there when we left, table bases, salt and pepper pots were never cleaned, numerous people handed back dirty crockery. To sit in reception and watch people check in was pure entertainment because you knew within 15 minutes they were going to be back to complain and get moved. Putting some elderly people in these rooms is totally wrong because most might not see or notice these things.

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Angie123r5 . 2018-06-27

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I am not usually one to write negative reviews, but I had to on this occasion.

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Paul F . 2018-06-13

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We only stayed for one night 2 adults and one child. The rooms and building are very tired and could do with a refurb. The electric sockets are very old the whole place needs rewiring. No air con In the rooms, broken bed and dirty bathroom. Very noisy lots of noise during the night. £60 a night not worth it! May have been better off sleeping in my car! Staff very helpful!

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happyhoildays2010 . 2018-06-03

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First and last time of using this hotel. Headed to bed, just after midnight, windows ajar as it was warm. Next door room returned just after 1am, loud laughing, chatting, thought it would subside, however at 1.45 am, it was probably louder !! Phoned reception and asked it they could have a word with them to quieten down. Yes, they would send someone to investigate my complaint. Now 2.30 nothing has changed, phoned again, reception said, they were not sure, if coming from our next door, so I said feel free to come in the room, to hear the volume of noise. No one appeared. 3am I phoned again and got a different member of staff, who said, that they were entitled to talk. At this point, tears were trickling down my face as no one cared!! 3.03am, reception called me back, to say another room had complained. I raised the question of etiquette and quietness rules but sadly, the staff were not interested. So I started to bang on the wall, by 4am, quietness arrived (by now, had been awake 3 hours - was expecting sleep). If I had not had an alcohol drink before, I would have driven home. The room had 2 threadbare patches within carpet. Dirt/fluff around the skirting board and under the bed. Bed linen was clean. Did not stop for breakfast. This ruined our weekend, total lack of care/professionalism.

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Rachel65Griff . 2018-06-03

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Stayed here for 2 nights and well on a positive note most of the staff were lovely but I imagine that it’s pretty tough keeping cheerful when you know how dated the place is and how disappointed people must be when they enter their rooms. My room...1 curtain hanging off, telly tiny and appeared to have turned its self on whilst I was asleep then turned itself off and wouldn’t work. Apart from the bed which was clean and firm but ok everything else looked or felt a bit grubby. Sadly I won’t be back with a little love and a refresh it could be lovely as driving into the grounds it raises the hopes even if it is only momentary.

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Claire J . 2018-05-16

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Tenía que moverse por allí, ya que no sabe que no puede cargar una segunda revisión en la misma entrada del hotel en el plazo de tres meses. Así que este continúa desde el asiento del inodoro roto. Me trasladé a las 9:45 pm a un 'upgrade' en un ala diferente. Nadie se ofreció a ayudarnos con las maletas, o vino a ver si yo estaba bien con la nueva habitación. Era mucho más grande y estoy seguro de que la alfombra se ha cambiado no hace mucho, pero de nuevo los bordes estaban unhoovered y muy polvorientos. La primera cosa que ves es una cortina que permite la luz rota. Luego manchas en la colcha que aún olor de algo dulce. La iluminación es muy tenue, y la luz del baño del espejo no funcionaba. Un jacuzzi, pero el jacuzzi está roto y no tiene manera de operar que recaba para un baño grande con agujeros en básicamente. Entonces yo sólo pensaba que iba a tener un mirar debajo de la cama, sólo para encontrar un condón (afortunadamente no utilizados) de estar allí! ! Y parecía que había estado allí por un tiempo. Mejor cama. A la mañana siguiente, nos dimos una ducha, pero se olvidó de poner una toalla en el suelo y estaban fuera del alcance en el frente en las estanterías. Me ponga un pie poco abajo en el azulejo, pero instantáneamente fui volando a mi espalda, ya que no tienen baldosas antideslizante. Cubierta de moratones de que todavía. Tuve problemas con mi tarjeta llave no funcionaba, y todavía no funciona después de visitar la recepción. Ah, y después la habitación tenía supuestamente limpiado el condón estaba todavía en la cama la noche siguiente y toallas me había dejado en el suelo aún estaban en el suelo. Podría seguir. El peor hotel en el que he estado sin duda.

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Lou M . 2018-02-03

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Reservamos a última hora a 1 hora antes de registrarme con reserva. com. Primero lo positivo. . Los jardines son preciosos y en la recepción del vestíbulo parece realmente magnífico. Y me sentí como un hotel de 5 estrellas. La señorita que me hice en me pasaron automáticamente y fue muy agradable. Mi habitación estaba en la 2ª planta 351. Muy amplio, muy limpio y tenía un jacuzzi lo suficientemente grande para dos. El personal era amable, la comida era razonable y llegó rápidamente y estaba caliente. Me alojé en este hotel por 2 noches. La cama era muy cómoda y tenía una buena noche de sueño, excepto por ser despertados por un grupo de mujeres que eran claramente un poco usada y conseguimos la habitación equivocada. Los aspectos negativos fueron la conexión wifi es gratuita para 1 calle 20 minutos después de 7 libras. 99 por 1 día. La recepción es pésima solo pude conseguir una señal. . Encontramos que frustrante. La habitación estaba muy limpia, aunque estábamos cansados y un poco anticuado el sofá tenía visto días mejores. Se beneficiaría de una renovación. El baño tenía moho negro y silicona habían ido un color amarillo. No es mi taza de té para decoración, pero pagué £63 por dos noches me siento lo que me dieron fue una estupenda relación calidad-precio que no pagaría más por una habitación similar pensé 30 libras/35 libras la noche es justa para esta habitación. Me alojaría de nuevo.

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Toni K . 2018-01-21

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Arrived looked lovely at reception got given a room key 104 had to go though the bar that smelled really nice go though the door and it smells like death and damp room smelt the same complained and moved us to 327 well lamp shade broken got wallpaper peeling of walls head board loose and mould on windows and dirty marks every where not what I expected from what the reception looked like I'm hear for 2 nights wish me luck .

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lrh2017 . 2018-01-12

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Beautiful setting and entrance is amazing - it is dated but what would you expect for it's age! Nice to see authentic fixtures and lovely reception area. Room was acceptable and for the price well worth the money. Unfortunatly some moron set off the fire alarm at 6am so nice early call - not hotels fault. We did use the restaurant in the evening and food was good. For the price we paid we would def return and will also look at other Britannia hotels!

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beaniebabe . 2017-12-27

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Yo estaba reservado para dos noches para una exposición en el Ricoh Arena, así que no esperes un hotel de 5 estrellas, pero esto era malo, la cama era muy viejo y desiguales, el lavabo no tenía tapón, la decoración estaba anticuada y encontré 2 mangos de pelo en el piso? El chef tenía poco que hacer aparte de hablar con las camareras, ya que la mayoría de los vegetales congelados, él era de mus ha trabajado muy duro para preparar 3 piezas de carne! Los postres eran de 1 ofrece aparte de congelados caliente.

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DavetheDog . 2017-12-22

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We booked this hotel as the last stop on our trip around the UK as their website promoted "luxury", "beautiful rooms" "spa facilities". Nothing was further from the truth. A morgue would have held more appeal.

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Jo M . 2017-12-14

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Reception staff most efficient and helpful. Have written reviews about Royal Court before so not a lot to add other than we were once again most happy with our room, nice and clean, hair dryer not working so good but a new one was requested...

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Bob N . 2017-12-09

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Stayed at The Royal Court Hotel on a two-day holiday at the end of November 2017. From the word 'go'...

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Hania S . 2017-12-04

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Lo que no me gusta? ? ! ! El registro de salida, saliendo del aparcamiento y hacer una nota mental nunca a alojar aquí de nuevo. Bien, permite probar y ser positivos. . . Lo que me gusta? . . . . En la decoración...

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luv0urh0ls . 2017-11-02

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Was there again this month for a reunion, I can only repeat what I have said before, good room, accommodating...

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Bob N . 2017-10-28

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Hemos estado 3 veces de un tiempo para el almuerzo y tuvimos una excelente comida servida por el personal de recepción es amable, no muy buena al pasar los mensajes.

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Sheila W . 2017-10-19

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Myself and two of my work colleagues arrived at this Hotel, we had pre-booked for two night only to be told that they could only honour a one night stay at this Hotel as they were overbooked, we were told that we would need to find alterative but offered no alternative Hotel, when challenged they simple told us they were over booked "not his problem" how rude, in fact they had done us a service as we could not have suffered a second night in this Hotel, the rooms were unclean, tatty and untidy with only cold running water to wash and shower in, the use of the kettle was impossible due to the black grim floating in the remaining water found in the kettle, when removed the kettle was brown and scummy inside ? Please spend your money with another Hotel not this one.

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Sam G . 2017-10-16

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we can only speak for ourselves but we found the staff and the food very good yes it could do with a bit of TLC,But it did not spoil our time there and would stay again.

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846JBY . 2017-09-30

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I'm sorry but this review will be a rant!This hotel is awful, the staff are rude and have no idea about customer service. The place is tatty and in need of some serious repair, how the can charge more than £100 a night I do not know!My room smelled of mould and damp, there was evidence in the bathroom of serious water damage that look quite some months old. The bath looked like it needed replacing and the toilet barely flushed.The carpets were heavily worn and thread bare throughout, plus the room was baking hot and the bed was hard.I would seriously stay away

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Babydoll2015 . 2017-09-27

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As soon as I walked into the lobby i could see signs of decay , the hotel looks like someone with no trade skills has tried to maintain a good state of repair but failed miserablely! When I walked into the room the smell was terrible it was the sort of smell you get when something has never been cleaned properly ever! However the sheets were clean , so I decided to dump my bag and grab a beer , as I walked past reception there were at least 50 pensioners who had checked in but their room cards had failed to work, when I arrived at the bar with my colleague there were some really Freindly people who asked what cars we were driving !? I said BMW my colleague said Audi, we were told to park the vehicles in the service yard as the wheels will disappear if we didn't , I only stayed I night , the staff were great the place is the worst hotel I've stayed in for the last 5 years & I could go on ......! Just don't do it.

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Keith J . 2017-09-13

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Stayed in the Royal Court Hotel for two nights whilst working in the area. The hotel is very outdated and in need of some attention. The walls are paper thin in the rooms and I could hear people talking, watching TV and even running the bath! My nights sleep wasn't a great experience the beds are rock hard and terrible to lay in. Some of the male reception staff have an attitude problem and need to learn how to speak to customers.My overall experience wasn't a good one and for the price it really isn't worth it.

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Dayne Alan M . 2017-09-13

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First room I was given was already occupied, second stank of cigarettes and when I complained was told that all rooms were non smoking. You can't order a drink with your meal, it has to be purchased separately from the cash only bar. Toilet seat was broken and I was already in the shower before I noticed the shampoo dispenser was empty. It's cheap but very run down and poorly maintained.

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StevieDx . 2017-09-06

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Just got back a few days ago from a very pleasant trip with friends. First time we have been on a coach trip with National coach holidays and have already booked for another in the Scottish highlands and Lochs. We were pleasantly surprised when we arrived at the Royal Court as our stay was classed as a mystery hotel. The location and first impression of the hotel as we arrived was very impressive. We had requested ground floor rooms and was delighted this had been allocated to us. The bedroom and bathroom were spacious, it was in need of some TLC but spotlessly clean and Comfortable. Tea and coffee facilities available and clean white towels replenished daily. The breakfasts and evening meals were lovely with buffet style arrangements and my husband had 3 courses every evening which is unheard of normally, so the food spoke for itself. The only downside to dining facilities was the arrangements for mealtimes as the restaurant is not big enough to cope with coach parties of more than one at a time plus individual guests. If they extended into the adjacent bar/lounge which was in the process of being decorated, may solve the chaos. The staff seemed thin on the ground or inexperienced or maybe the restaurant/bar manager needs to be more organised, before you could say it was a nice dining experience. There are a further two bar/lounge areas but wouldn't say they were inviting or comfortable unless they are the next rooms to be refurbished. I was disappointed no evening entertainment but I suppose you can't have everything. On the whole couldn't fault the hotel or the trip, they just need to get the dinning facilities organised and a little more refurbishment carried out and I would say it could be a little gem of hotel just outside Coventry city.

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Geordies2 . 2017-09-05

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