Based on 661 opinions finded in 2 websites
Based on 661 opinions finded in 2 websites
Nº 465 in 603 in New Forest
Nº 16 of 26 Chinese in New Forest
Opinions
Travelled here on the bus specially for this Chinese as Google said it was open. Nope shut until April 2025. Only found out with note on the window. So lazy why not update your Google listing. Don't worry....I have done it for you so other potential customers don't waste their time.
Paul Wyeth . 2024-11-18
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Tuesday 22nd October 2024, working away, staying in Premier Inn around the corner, we'll forget the negative reviews, starter portions large, so be warned, food was fabulous, owners are lovely people 😀, I will definitely be back, when working on the island, Lots to choose from the menu
Mike Elward . 2024-10-22
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Tried this restaurant/take away on our mini break to the IoW, pleasantly surprised going by some reviews. Food was delicious, good portions, fresh cooked & hot. We don’t have a Chinese restaurant near us at home so this was a lovely treat, shall certainly get takeaway again on our next visit. Yes can get expensive if you order lots of dishes - but then that’s what it is like these days ((takeaway £33 for Ribs, rice & 2 main plenty for 2 people) Restaurant does look very nice inside, does deliver but we opted for pick up instead. Highly recommend trying ( guess height of season it may be different) 5/5⭐️
klaudia lucas . 2024-10-19
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Went to the restaurant after planning everything to go and have dinner, only to find out the hours listed were incorrect and they were closed today! Please update your business hours to reflect your opening hours as i've just wasted my time because of it.
Orca . 2024-10-07
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Great Chinese restaurant in Sandown. Friendly welcome, service good and also a nice atmosphere in the restaurant. Would visit again when back on the IOW.
Patrick C . 2024-09-23
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It's the best. Tommy is delightful. You always get great food and a warm welcome.
Diane . 2024-09-07
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Food taste was not that great, especially the prawns dishes.
Vibin Ct . 2024-09-01
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Took 20 minutes to take a drinks order. 2 Hours to get our food and 40 minutes to get the bill.
Owen Hale . 2024-08-28
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It’s always a highlight of a holiday to eat here the food is outstanding done in a very old school way that’s lovely, the staff are so kind and friendly it’s a true gem.
Simon Bangs . 2024-08-27
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Amazing meal, extremely polite and friendly staff. The atmosphere and decor is brilliant. I highly recommend you go there for food. 10 / 10
Lady Rose . 2024-08-21
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service was very good. very friendly. but the food is way overpriced. i couldn’t believe the prices when i saw them but i thought nice place must be worth it so we gave it a go the salt n pepper chips were lovely but everything else was was bland and the sauce was vile. so disappointed spending £60 £40 for our food and £20 for two drinks! ( he did let me off £2). definitely won’t go here again…
Cody Lee . 2024-08-17
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Love!! Me & my hubby was craving a good Chinese and Royal China was the best decision!! Neat setting with very welcoming staff. Our food was delivered quick with generous portion & thank you to the gentleman who served us extra spicy sauce, we loved it!! Yes, I would recommend & visit again.
Allie Gurung . 2024-08-13
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Great chinese but a bit pricey ! Lovely helpful staff
Darren Jones . 2024-08-04
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The perfect evening experience! Amazing service, food and ambience, I really couldn’t fault it. Having lived on the Isle of Wight for many years, it is nice to know there is somewhere to dine out where you get all this, for a very reasonable cost. Previously have always got takeout, but this may have swayed it for me 😊
annabomb1 . 2024-08-03
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Food was nice and tasty. Would recommend this.
Chris Pegrum . 2024-08-01
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One of the best Chinese meals I have had. Nice people.
John White . 2024-07-22
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Really great service, very quick and gave us a bottle of wine on the house! The food us also very nice and generous portions, would recommend!
Mark E . 2024-07-17
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We'd visited 3 years ago not long after we moved to the island and were a bit underwhelmed, but decided to try again last night as we love a great Chinese restaurant, and this would be our local. Sadly this wasn't a positive experience. The food was very bland. We had the duck starter, which was good, followed by lemon chicken and crispy beef, chips and rice. Neither meat dish had any flavour. It wasn't unpleasant just tasteless. We also witnessed the (possible) manager be very rude to another local couple who were ordering a takeaway. In fact, he asked them to leave, because they didn't have cash to pay for the drinks they ordered whilst waiting 20 mins for their take away that they had already paid for. They had card payment, but he wouldn't accept it! He snatched their drinks from the table and gave them cash back (minus £1.50!!) for their take away and said he wouldn't serve them. Fortunately the other staff were lovely who served us. This is absolutely no way to treat a perfectly polite customer, (particularly a local resident who has the potential to support you year round when the tourists leave) and all in all added to a very poor and expensive experience. With 1 beer and 1 water our bill came to £80. There's so many fabulous restaurants in Sandown that we regularly visit, but this is sadly one we'll avoid.
Liz Carroll . 2024-07-14
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Had to update my review. Visited a second time yesterday, and witnessed staff throw out a couple who were waiting patiently for their takeaway (a 25 minute wait apparently). Their crime was to pay cash for their takeaway but not have sufficient cash to purchase drinks whilst waiting. Wanting to pay by debit card appears to be sufficient reason to throw them out! Never seen anything like it in my life.
I R . 2024-07-14
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Sadly gone down hill and confused. The food was bland and watery which lets face it is hard to do with Chinese cuisine, odd that the chinese curry we had was served in nice Chinese style serving dishes with a 70s piece of curly parsley on top, but the rice was served in the plastic tupperware bowl clearly straight from the microwave, it's as if they want you to know there is no effort or love gone into the food. No chopsticks but again oddly a chopstick rest with knife and fork resting on it? no soy sauce or condiments available or offered and an even more bizarre, music of popular 80s love songs played on Spanish guitar that just grated on the ears like nails down a blackboard. Needs a rethink clearly as mostly empty when we visited. Won't be going back.
Guy Napper . 2024-06-04
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Very nice food and great service.
Chris Porter . 2024-05-29
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I hate to leave a bad review but this was a thoroughly disappointing experience. Food was very overpriced and bland - I ordered a fried tofu and chilli for 15 pounds that was completely dry and tasteless, no chilli oil, no sauce, nothing. While most restaurants offer a complimentary pot of chilli oil, they charge £4 for it as a side! And our coca colas were watered down which is just embarrassing considering its charged at 3x the face value. No one in our party actually ended up finishing their food, paid the bill, and left early. I love Chinese food but this really was a disappointing experience.
Arjun Chauhan . 2024-05-26
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Such lovely people and excellent service. Mum even got a birthday treat! The food was delish and fresh. Would highly recommend.
Kelly Thomassen . 2024-05-18
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Service and atmosphere very nice. Friendly and welcoming restaurant and good food. Would visit again if in the area :)
Matt . 2024-05-17
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Brilliant staffs, very friendly and attentive. Very welcoming and food here is really good and they made it according to our taste. Highly recommended.
Prapti Khadka . 2024-05-14
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Arrived to find a very large group of people at a table who were obnoxious and swearing. They could only communicate by shouting. The staff took no action whatsoever. One member of staff took it upon herself to try to force feed my wife and I some food we could not finish not once but twice. The food was cold and unappealing. We will not be going back.
Ian Seigal-James . 2024-05-11
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One of the best examples of Chinese cooking. Service was friendly, fast and jovial. The food was cooked perfectly and suggestions were very appropriate for what we were after. Please visit! My birthday meal was enhanced with a birthday banner and birthday music. The owners seemed more than happy to meet all our needs!
Ben Farrow . 2024-05-10
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Very tasty food and phenomenal service. I had the Cantonese duck and my daughter had egg fried rice. Also had some crab and sweet corn soup. All were very good and my three year old daughter was given children’s bowls and a small spoon. The ladies that served us where so kind and helpful. One even held my baby for me so I could eat in peace! I can’t recommend Royal China enough!
Jessica Postma . 2024-05-05
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What a fantastic meal. I wasn’t expecting that One of the best Chinese meals I have had and I have had a few
Sarah Hammond . 2024-04-26
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Lovely service great food. The staff were extremely attentive without being in our face. They took a birthday cake for after the meal and came out singing Happy Birthday at the end of the meal. Will definitely be going back. The music is on a short cycle but we won’t worry about that.
Alan Peelo . 2024-04-08
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We had a takeaway, it was superb. Happy to have one again anytime! Fast, efficient and great. Top marks.
Anthony Holmes . 2024-04-02
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Disappointing. Ordered to take away, spent nearly £118 to find when got home few items were not given to us. The food itself is expensive which to miss out on food items which have been paid for takes the p.
Ryan Booker . 2024-04-02
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Food is good but always check and review the bill before paying! Got so confused with how they presented the receipt and ended up paying for orders that we didn’t even ordered. Nobody cared to help us sort things out.
Lucille Alegre . 2024-04-01
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4 of us ate here tonight as we are staying in the premier inn around the corner. Great selection of food on the menu, staff are very friendly, helpful and chatty. Our food was absolutely outstanding! Would definitely return next time we are on the island. Highly recommended.
james hornsey . 2024-03-19
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The Royal China is the best chinese restaurant I've ever eaten in and that includes London and Hong Kong! Immaculate decor and toilets too. Just WOW!
Andrew Hayes . 2023-10-29
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Happened to be walking by and looked in the window and the place looked inviting so we went it for some food. Really glad we did as the food was excellent and good value going on today's prices. Great atmosphere if you are taking a friend out to dinner and tha menu was varied and offered good value for money for what was listed. Highly recommended.
David Banks . 2023-10-27
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Very tasty chinese food . Lovely service by the staff . Great atmosphere as well . Fairly priced
Sona Jaison . 2023-10-26
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The best Chinese restaurant on the Isle of Wight.
Alex Conkleton . 2023-10-22
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Lovely place. Staff were very polite. Duck pancakes we’re amazing!
Amy . 2023-10-15
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Had a nice Chinese authentic food here after a long time, ordered hot and sour soup here, and it is not a great thing(not taste ).just left that on the table, however, staff here understood us and offered a different soup immediately 😀 they are so kind
Jen J . 2023-10-11
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Fantastic first visit to this beautiful, family run restaurant. My wife and I are vegan and the owner talked us through the menu so that we could choose a full, delicious meal.
Mark Willis . 2023-10-05
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The family that runs the place is kind and gives top customer service. We visited a week ago and again last night to find d they remembered us and sat us where we were before for our comfort. I loved this restaurant...the atmosphere was mello and relaxing and OMG, the food was incredible! It's the first time I wanted to try different items and felt like I didn't need to stick with what was safe. The only problem I found with this visit is the fact that I live more than 3 hours away and can't order via helicopter. It is truly that tasty. Enjoy if you get to Sandown, Isle of Wight!
joh L. R. . 2023-10-03
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We had a takeaway absolutely beautiful pancake rolls huge and full of meat. Would use this restaurant for a takeaway. Highly recommended
Tracey Briggs . 2023-09-30
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I do love a good Chinese and this place did not disappoint. So tasty.
Jason Ward . 2023-09-21
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Very nice, tasty set meal - just the right amount of food. Staff polite and friendly. Would visit again.
Lemony . 2023-09-17
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Excellent food and good service
Janet Withell . 2023-09-14
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Delicious food. Relaxing atmosphere at this family owned restaurant. Would come again!
Alex H . 2023-09-13
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It was amazing. Great atmosphere and great food.
Rahael Clarke . 2023-09-09
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Lovely, tasty and hot food! Friendly staff and a great atmosphere! Overall lovely experience!
David Baker . 2023-09-09
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Awesome Chinese restaurant in sandown. Food was delicious, and we tried alot of it, prawn toast, crispy seaweed, duck Cantonese style, crispy beef, egg fried rice, noodles, spring rolls, honestly it was all perfect. There is a review on here from someone from China saying it's not authentic, that's like someone from India trying an Indian restaurant here and complaining it's not authentic, it's tailored to the locality, slightly harsh. Service was excellent, atmosphere was nice and relaxed
Simon Weaving (S-Squire) . 2023-09-09
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This is the no1 Chinese restaurant to visit while on the IOW great food great service and a great place to be Sandown.
Paul Johnson . 2023-09-07
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Really nice meal served by really nice people 👌.
Stuart Fitzpatrick . 2023-09-06
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Nice Chinese restaurant with beautiful ambience and very polite staff. Food is overall nice - we had chicken fried noodles (they were fantastic), chicken satay on skewers were also great and chicken & sweet corn soup was yummy (worth trying). Vegetable spring rolls are okay (they were a bit too oily), and sweet & sour chicken was also okay. But overall food was very good, and the staff is again to be mentioned, very polite. Parking wise: there's ample roadside parking during night but you might want to use nearby council car park during daytime as roadside parking is very busy.
Raghav Arora . 2023-09-03
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Best restaurant in the area lovely fresh food and really tasty 😋 staff are very friendly really nice atmosphere beautiful decor. 😍
Nicola Shardlow . 2023-09-03
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Recommended restaurant, service is really nice as well the customer service
Emmanuvel C.G . 2023-08-31
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Great food, but the only restaurant ive been in that leaves the pen and paper on the table for customers to write their own orders. Other than that, a great evening.
David Wright . 2023-08-29
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Lovely meal and friendly service. Thanks
Daniel Grasso . 2023-08-17
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Todo delicioso y un excelente servicio. Muy recomendado !!!
Juan Manuel Londono . 2023-08-15
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This restaurant is a good choice if you're in Sandown and you're looking for something different than burgers, pasta, and pizza. We loved our choices.
Fidel Arzola . 2023-08-09
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The atmosphere is great ..go have a glass of water if that's what you are after . Average service but food is Terrible. Chilli beef , Singapore fried rice were that bad it had to be chucked away.. pork sezhwan was average Visit at your own risk.
john moses . 2023-08-05
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We ordered a beef fry, mapo toufu and a Chinese leafs and one Singapore noodle, and one dumpling soup and a beer. It costs £70+. Food is everage but the service is good. Just the price is bit too expensive than we thought.
HH YY . 2023-08-03
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Wonderful food and service. The owners are friendly and ensure you are taken care off. Lovely hidden gem.
Ela Sin . 2023-08-02
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Can’t believe all the times We’v passed this place and haven’t been in. What a gem! Absolutely lovely, thoroughly enjoyed our meal, food was perfect, very friendly staff, lovely atmosphere. Back over the island again soon will definitely be paying the Royal China a visit. Can’t wait ☺️👍
Jacqui Smith . 2023-07-02
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Unici posto aperto dopo le 21 personale gentilissimo
Patrizia Lucchese . 2023-06-18
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Always been to Lees kitchen so thought about time we tried Royal China it was our standing well done x
Lynda Buckell . 2023-06-18
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老外特供中餐,中国人退退退。 Typical “Chinese” restaurant for foreigners. Service was good and Provided me and my friend with chopsticks, but should have told the chef to cook in the real Chinese way😭I ordered Gongbao chicken and pepper beef, and think no restaurant would make these wrong, but I was so naive. I didn't want to waste the food so washed the food in a bowl of tape water then swallow it. However all the foreigners sitting around were happy with their food.
XIAOXI WANG . 2023-06-08
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Had a takeaway tonight. 1st time we have used Royal China. Very prompt service, great food, and reasonably priced. Worth the travel from Ryde to get it.
David Redstone . 2023-05-25
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Very friendly service and helpful. Good was average. There were black bits in ky wonton soup which I imagine were from the pan used to cook the meal.
Endulge Therapy . 2023-05-18
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For was good but very expensive
Barry Cox . 2023-05-14
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Our fave place for Chinese , lovely to eat in tasty food
Gemma G . 2023-05-09
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Had a lovely meal,very tasty. Very friendly staff and we were not rushed I would highly recommend this restaurant.
David Streeter . 2023-04-27
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This food is tainted . Gave me and my friend the poos and vomiting all night. I feel really sick . The order was wrong and incomplete. No duck even though we were charged. The chicken balls tasted unlike Chicken more like pigeon (yes I have had pigeon before and I know what it tastes like) the chowmain tasted like soap absolutely vile and the price wasn't cheap either. And they were skimpy on the sause stay away. Additionally on the website it says delivered.but over the phone they said collection only
Alex King . 2023-04-25
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This food is tainted . Gave me and my friend the poos and vomiting all night. I feel really sick . The order was wrong and incomplete. No duck even though we were charged. The chicken balls tasted unlike Chicken more like pigeon (yes I have had pigeon before and I know what it tastes like) the chowmain tasted like soap absolutely vile and the price wasn't cheap either. And they were skimpy on the sause stay away. Additionally on the website it says delivered.but over the phone they said collection only
Alex King . 2023-04-25
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This food is tainted . Gave me and my friend the poos and vomiting all night. I feel really sick . The order was wrong and incomplete. No duck even though we were charged. The chicken balls tasted unlike Chicken more like pigeon (yes I have had pigeon before and I know what it tastes like) the chowmain tasted like soap absolutely vile and the price wasn't cheap either. And they were skimpy on the sause stay away. Additionally on the website it says delivered.but over the phone they said collection only
Alex King . 2023-04-25
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We did not book, went in to do take away but looked nice and cosy decided to sit down and have a meal, really friendly staff and nice food.
Sheryl Brooks . 2023-04-23
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This food is tainted . Gave me and my friend the poos and vomiting all night. I feel really sick . The order was wrong and incomplete. No duck even though we were charged. The chicken balls tasted unlike Chicken more like pigeon (yes I have had pigeon before and I know what it tastes like) the chowmain tasted like soap absolutely vile and the price wasn't cheap either. And they were skimpy on the sause stay away. Additionally on the website it says delivered.but over the phone they said collection only
John Smith . 2023-04-22
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A first class restaurant. Very clean and immaculate. Great staff and cusine. The best chinese restaurant my wife and have been to.
roger lord . 2023-02-18
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Excellent food, wine and service. The ambience needed a few more customers. We will visit again.
Alan Alexander . 2023-01-01
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Used to have delivery but not anymore and it's difficult for me to collect it sometimes as so only use Royal China in an emergency
Rosemary Bartlett . 2022-12-09
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Lovely food, very polite staff, the waitress that served us was very good and courteous
Brett Applin . 2022-11-25
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Decent fair but not special. Service good. Perfectly acceptable.
Chris Akins . 2022-10-27
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Food was good however took a long time to arrive. Waitress was lovely. Wouldn't rush back
Thomas morgan . 2022-10-24
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We had a lovely Chinese meal here and picked it because we had been on the island a long time ago. The food is very good as is the service. The restraunt is vey popular but as it is in the high street there is no parking. However I would recommend it.
Sue Chapman . 2022-10-11
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Wonderful and friendly staff... The place is lovely and the food is exquisite! Definitely a must go...
llewelyn robles . 2022-10-09
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Very nice food and friendly attentive staff. Would highly recommend.
Sue Butler . 2022-09-28
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Love Royal China. Good authentic Chinese cuisine. Friendly service and well priced. Portion sizes more than fair.
zane cohen . 2022-09-18
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Been here thrice on two trips to IoW. The food is excellent, the decor is beautiful, and staff is friendly. The only thing you must be aware of is that they require orders of atleast GBP 12 per person!
Anurag Srivastava . 2022-09-18
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Great food. Friendly service. Good value.
Alan Twinn . 2022-09-16
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Thank you! 6 of us visited 15.9.22 and had an excellent meal. Lovely venue with real Chinese art and lanterns, polite staff, great service and a variety of really good value, tasty dishes. Wonderful, thanks!
John Pearce . 2022-09-15
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Whole experience was superb and will definitely be visiting again.
Neil Wardle . 2022-09-14
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Tasty food nice decoration. Employees were very friendly.
Osman Uddin . 2022-09-12
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Food great. Service a little slow. Card machine not working. Cash only..fortunately a cash machine across the road but if out of service its not so great to be told after you have eaten. Disability access and disability toilet on ground floor. On street parking and children allowed. Good decoration. They also sell take out. I like the kungpo beancurd. Good vegetarian selection.
Glynis Marsh . 2022-09-11
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The food was great and the service was very excellent. The old lady who serviced (Diana)is so nice and they are very polite to us. She is so polite to us.
pirathach pirathach . 2022-09-01
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Nice restaurant, food is hot, fresh and tasty. Very busy place. Downside staff are a bit lapsy daisy. Took an age to order drinks and food. No prawn cracker freebies either.
Mrs K . 2022-08-31
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What a fantastic restaurant. Very clean and friendly. Wheelchair accessible and and accessible toilet as well. Great food, we had Set Menu A and there was plenty of food for both of us. We would definitely recommend here and will be back next time we are on the Island.
Mike Dinsdale . 2022-08-30
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Worst service! Lady and the main Manager or owner is rude! Did reservation on call at 5pm for 9pm sitting but he gave seats to people who didn’t reserve. Also we got seat after 10mins and took order after 40mins and was not cooperative! He told him we don’t want to order at the end and he was fine us leaving and didn’t even bother to apologise! Worst restaurant in Isle of Wight and encountered racism at this place.
Shubham Kastiya . 2022-08-28
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Old lady staff too rude. Had to cancel my order after seeing her rude behaviour.
soni srivastava . 2022-08-24
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The most fresh amazing Chinese food ever! Great for vegans and vegetarians too.
Coral Giblin . 2022-08-22
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The food was delicious and the staff were very friendly. The only thing was that, for me, their 'very spicy' was really mild. Overall, the restaurant was very nice and had a good, child friendly environment.
Esther Oyewole . 2022-08-18
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Tried to dine here last night, arrived at 7pm with tables free told to come back at 8pm to then be given a note pad and pen and write down what we wanted to eat, no drinks menu. Walked out at 8.20pm as no one came over to us. I feel only busy due to being the only sit down in the area
zoe gregory . 2022-08-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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96 Opinions
The lady taking the order was nice. The food came out quickly and was good. As an American visiting the UK for the 4th time I was used to my fiancé getting us Chinese at a different place, but it was closed for their holiday. So I don't have alot to compare to as Chinese is a bit different in the US. The other place my fiancé goes I do like a little better. But this place was still good. The atmosphere is hard to rate as it is not an eat in place. But it is very stark and sterile on the inside. Not much decoration or color.
147 Opinions
I wanted to try the New City as I have never been there before, and always use Chinatown opposite. I was disappointed with the food. The pancake rolls were greasy, the pork dish was packed out with vegetables, as was the hot and sour soup. On a positive note the crackers and the rice were good. I will carry on with Chinatown as the food is much better quality.