The Rose and Crown Hotel in Fenland - Phone Number, Reservations, Reviews

The deluxe room we paid for wasn’t as displayed on the website. The bedding was stained, glasses and cutlery were also dirty. We found forks and knives behind the cupboards and the bathroom was a state,half a toilet roll and no soap to wash hands with or shampoo for the shower. Not very deluxe.

So let’s start with the positive. The bed was relatively comfy and the room came with mini soaps and shower gels. Free car parking. Unfortunately this is where it ends. The decor is very tired and dated. The carpets are worn and showing signs of cigarette burns and stains. The room has been repainted at some point but in a very amateurish fashion. They didn’t bother to remove the artwork off the wall so smeared paint on the frames. The tv screen was secured to its frame with sellotape. The window in the room opened to a rooftop but there were lots of cigarette butts sitting very close to the window ledge. Evidence of previous occupants smoking out of the window that has been left by hotel staff, rather than cleaned. The bathroom was just as bad, the light switch hanging off its wires rather than the rose being attached to the ceiling. Behind the sink looked like it had not been cleaned in some time while in the loo was evidence of a previous occupants skids. The shower was either steaming hot, or off, with no adjustment working. I was there with work so stuck in the room for the evening. However there was no chair or desk in the room. The hotel also locks up at 10pm so I was unable to work late (my employer is a 24hr operator) Wi-Fi was intermittent but this isn’t a deal breaker for me although I know it would be for some.

Wouldn't stay there again if you paid me. Didnt feel safe and very poor maintained..absolutely lovely 16th century building, just needs a decent owner. No food or bar. I will say that I think the manager has his hands tied.

Only went in for refreshments, nice place. Staff polite and friendly.

Easily the worst hotel we have ever stayed at! Apparently the building is 400 years old, the carpets look and smell like they may be about the same age. Very ropey old joint, I can think of any circumstance under which I'd recommend this place. We had 2 rooms and were unable to get the shower to the correct temperature in either of them. The whole place smells of old carpet and the general standard of cleanliness is poor. Just not good enough. If you have to go to Wisbech, please find somewhere else to stay even if it's out of town. (has to be said, Mario the manager was a very nice guy who is doing his best under difficult circumstances)

The place is falling apart.Stains in the bed, no pillow case, hole in celing, 1 window with no curtains onto high street, dirty room not cleaded dust everywhere dried paint in several places on the carpet, windows rotten paint come off and wood rotten away, no tea coffee. Place has been bought buy and Egiptian muslim i presum as the bar has been shut, but this is England and people expect a bar in a hotel to sit and relax and even if only having a coffee or a drink or 2 before bed,. The few staff that are there are great but they need many more to run efficiently, but i feel he is holding out to turn the place into a hostel for refugees to cash in, he should be refussed the licence due to neglect thats happing now which will only get worse

Very pleased with my stay, very clean and comfortable room, 301, quirky 16th century building and lovely staff.

Staff were great, room supposed to be deluxe, far from it !! Stain on curtains, cobwebs on curtain track wallpaper peeling, room furniture that a second hand shop would throw out, black mould around bottom of shower, no hot food available,. . On the plus side bed and linen clean, continental breakfast was more than ample, Such shame ! So much potential for a 400 year old building, not for people with mobility issues,

We didn't stay in the hotel but met up with family for continental breakfast which was very nice!

Where do I start. Apart from trying to get to the fourth floor to a family room with 2 children pushchair 3 holdalls and numerous bags for baby with no lift. In for a 3 night stay. TV didn't work for lack of remote when asked was told some had been stolen. Leak from sink, bath panel held on with sellotape. Kettle on floor as lead doesn't reach far enough. Dirt on mirror stains on bedside tables. My personnel favourite was 1 bath towel and 1 hand towel. Was told deliveries were not sent back complete. The new owner has stopped food being served, closed bar and doors shut at 10pm. The only saving grace at this establishment is the manager Mario. He is very helpful and kind. He would be a great lose as he is the person that keeps the hotel going. He needs a bloody medal.

My mum is staying there and all I can say is wow they are so amazing so friendly clean an nothing is to much of trouble excellent staff you deserve a five star amazing service thankyou all for what you are doing x

Was there for a cream tea. Very good indeed. Service was really good as well

Nice place with Central location ,very welcoming and friendly staff!Highly recommend!

Great hotel, would happily stay again. The staff were so lovely and helpful, rooms were clean and well furnished. Located right in the town centre everything was easily within walking distance, highly recommend.

Return visit but no restaurant and only self service continent breakfast.

Stayed there 1 night service was not to bad but wasn’t too much clean

Food is terrible all from Iceland what hotel buy frozen roast pototes even after saying it was inedible still charged us

The hotel is dated but, clean. The breakfast is not the greatest, however for a cheap and cheerful stopover it's not bad.

Lovely lunch, very pleasant and friendly staff and restful easy listening music. Would recommend it to everybody

Rooms outdated, duty manager I’m guessing who worked in the evening accused us of smoking in the room after fire alarm went off, explained later that it was a guests shower, 0 apology, poor customer service.avoid at all costs

Not the best position and surroundings plus rather understaffed. Upside: well kept and interesting old building and a secure private courtyard for parking..

Excellent position very central parking available

Wonderful place! We had a afternoon tea booking for 15 people. The staff were very friendly and helpful. Food was delicious. Thank you so much. We will be back again!

Usual pub grub at a very reasonable price. Waitress very helpful. Would use again.

Dirty and old and needs alot alot of work. the photos are not honest at all or they certainly don't give u them rooms to stay!

Brilliant and Mario was a great host. Thanks

The only thing clean about the room was the bed which I suppose was literally all we needed it for. There was dead spiders over the bathroom and the carpet hadn't been hoovered. Bit ridiculous for £75 as we got a lovely hotel the next night for £50 and it was beautiful

Personnel accueillant. Bon hôtel. Pas de problème.

The first room they went to put me in had been broken into and used, apparently by one of homeless people the hotel was being paid to accommodate. The room they put me in next was a normal room and not a suite(which is what I booked). The cleanliness of the room was absolutely discusting. The throw over the foot of the bed and the two throw pillows were dirty and stained, the floor hadn't been hovered in a long time and there was dirt all over the floor in both the bedroom and bathroom, the light switches for the lamps had about 10 years worth of dirt and grime on them, and the bathroom wasn't far off of looking like something out of horror movie with the toilet being stained and nasty and the whole thing being tarnished and run down. I seriously considered leaving and sleeping in my car but ended up sleeping fully clothed above the covers and leaving first thing in the morning. The only good thing about this place was the service, the guy at the front desk was very kind and friendly, and very apologetic when the first room turned out the way that it did.

Didn't manage to experience more than the entrance after being asked to leave because we had arrived on bikes and he didnt wish for us to walk across the floor. Unbelievable.

The price of the executive rooms are extortionate for what you get. The room was very run down smelt of sewage and dirty. After complaining about the cleanliness we were told that it would be deep cleaned the next day while we were at work. The deep clean was a joke. Making the bed and removing the used towels in the bathroom. Not only did the manager lie to us he also walked around the hotel with no mask and entered our rooms with no mask or regards to our safety.

Ok for what it is. Bed was comfy but room wasnt very clean. Toiletries left in shower, bin not empty and bits on floor. Another room we booked had a leak in the ceiling and had to switch rooms which also had a leak. Nice staff though, very helpful

Dirty, terrible arrogant Manager

The personal very good is the best hotel the cleanliness everywhere and the service polite I just love it I would choose it again and I recommend it for everyone❤❤

The character of the hotel is nice, food ok. The room was dirty which was a concern ref covid. The room was also facing the main street, which was very loud with music, shouting and car doors been closed. My view is never again, I have arrived at work totally drained through lack of sleep. On the plus side staff were very polite. Almost forgot advertised with smart TV which did not work as no Internet.

Mario is a totally a credit and if I was ever too run a hotel I'd want a Mario his excellent in every way you couldn't find better if you tried 5 stars don't warrant this person excellent with staff customers keeps things flowing and definitely a motivator with his staff well done Mario you are a true star and gentleman

Fantastic building, lovley rooms, great staff. A real gem.

Very nice place (very old house with a beautiful history)

Lovely hotel. However don't be misled by the past reviews about the full English breakfast. While the rose and crown is still under the OYO umbrella. Toast and cereal is the best you will get.

Rude receptionist. Not helpfull. Breakfast was toast. Rooms very old fashioned and not very clean.

Nicely presented, food average, staff friendly, good place to pop in to for lunch if you are in the town, never particularly busy so you can find a quiet table.

The hotel is really old but clean.

Wonderful service food,lovely xmas day meal

Milo mi wracac przestrzenny pokoj z łazienką

Do not bother not good.a waisted of time and money.

The room was well kept, my partner myself and our baby really enjoyed the stay we had. Lovely, helpful, enthusiastic, kind, caring and attentive staff. We originally booked for two night and extended our stay for a further two nights. Are thoughts as soon as we entered oh posh which it is but although it’s posh the staff are so lovely and cater to your needs with a lovely calm caring attitude. We are very please with the outcome of our stay and will definitely be using this hotel again. It’s bang in the centre of all the shops and pleanty of activists to do around the area. Very pleased.

Lovely cosy atmosphere friendly helpful staff

We had a most pleasant afternoon tea in the lounge. Delicious and fresh cakes and sandwiches, pleasent atmosphere and excellent serviced. Thanks a lot. Highly recommended.

Food was good but not suitable for disabled lots of stairs no lift.

Good food. Nice atmosphere of a 'local' pub.

Had a Sunday dinner here and it was sloppy and over cooked

Really love this hotel. It's like a large crooked house due to parts of it being over 400 years old. Crooked stairs, sloping floors. It's really quirky and we love it. It's a shame it's in the centre of Wisbech so you will see and hear noisy locals! However, the breakfast is good and the staff are all lovely. Bed is comfortable and shower is good. Big white fluffy towels too. We had a wonderful meal one evening in their pretty restaurant and Mario was very pleasant and attentive. We will definitely return.

Stayed here on business. Nice place, the staff are friendly, food was nice. A couple of things was that a poor chap was the only one in to deal with breakfast which made it slow, but he was helpful and pleasant however lack of staff did upset some people. The room was ok, tired decor, mostly clean except under the bed was a bit dusty. The bed itself was clean as was the bathroom and general areas. Fairly quiet but an old building so a little noise between room and corridor to be expected. Would I stay here again..? Yes I would.

Pleasant surroundings lovely lunch.

A wonderful historical building. At top flor is preserved a window with the original glass from 400 year's a go. The staff is friendly. The place needs here and there improvements. The best room in the building is 201.

Очень похоже, что этому отелю действительно более 150лет

Sehr einfaches und 400 Jahre altes Hotel mit privaten Parkplätzen. Es gibt nur englisches Frühstück. Zimmer Service ist nicht sehr gut.

Nie zwiedzałam całego Hotelu.Bylam tylko na przyjęciu urodzinowym.Niewiele mogę powiedzieć o tym Hotelu.

I've never walked out of anywhere when just receiving our food. Unfortunately this was the case at the rose and crown. We ordered 3 sandwich which was all served on bread that had been defrosted as a couple of slices was still frozen. When sent back to be re done. The tuna sandwich was inedible, no mayo as was described on the menu, no butter on any of the sandwich and was also question as didn't taste like tuna at all. Chips undercook.... So we had to pay for our drinks that we didn't drink and we left. Staff was polite enough but when asked why bread was hard was told it was toasted.. NO JUST NO. Wouldn't recommend and wouldn't go back.

Worst salad I have ever eaten, dressing was thrown on so you could not taste anything else. Wondered why it was empty now I know!!!

I thought it was a great place to be, but my partner at the time thought dufferent

The whole place is kept in Victorian style. Maybe it is not the most luxurious place to stay, but the climate is one of the kind.

Nice place to sit,chat and drink coffee. Attentive chatty staff. Shame they don't do breskfasts

Here foe work....absolutely shoddy single room....rotten windows with broken catch.....shower head filthy.... no air conditioning but did get a noisy fan to help me stay awake.....breakfast served at the tables the first two days then the staff forget to tell you that on the 3rd day it is on a hotplate tucked away in the corner so you sit for half an hour like a lemon....no change of towels.....tried to cancel booking to change hotel after 1 night but they would charge for full stay anyway.....and dont even get me started on the ludicrously small car park which is a lucky dip. No wonder this hotel appeared on the hotel inspector and it appears after going into receivership the new owners havent learned. Have photos but cannot seem to post on here so facebook it will be for those. Avoid at all costs!!!

We very much enjoyed our stay at The Rose and Crown Hotel, Wisbech. There was a warm welcome at the start of our stay, our room was good, comfortable and adequate for the one night we had booked. Food was good, well cooked and plentiful. Lots of history about the hotel. All in all a very pleasant stay.

Very old worldly, antique, built in 1601, kept very well, a little under staff, but very polite nice people.

Enjoyed my meal here, well looked after!🍽🍴🥄🍺🥘🍝🥣🍗🍖🍟🍕🍔🥓🥧☕

Very smart, maybe the best hotel in the town. Has something for everyone

They do a good burger in particular

We had a sandwich and chips with a beer and all was fantastic large portion for not much money. we will go again .

This hotel I have visited many times over the years. It let's itself down in service and in many ways. It has the potential to be a first class hotel but let's itself down

Very good food and staff very friendly

Quaint hotel, very good reasonably priced food.

Used the restaurant only. Heartily recommended.

About time we were allowed to leave negative rating Oh my god these people stay here??? James and reception great Chris manager ignorant can he talk???? He has walked across floor several times and not once acknowledged the only two customers in here. My god it spoke only because no one else about one ignorant so and so Hardly got any sleep like trying to sleep in constant daylight curtains dont and length dont cover window. Breakfast was disgusting l left most of it, if this is best Wisbech can offer god help you Came through reception wasnt even met with a grunt although we said morning. I would (will be) avoid this place. I feel sorry for the few good staff they and hope they find better employment elsewhere

Only had a lunch consisting of a stew in Yorkshire Pudding. Absolutely delicious. Staff extremely friendly. Could be considered by some as jaded, I like to consider it as just old and lived in, after all it is 15th century in parts. Worth a visit.

Decent but be careful with the food

Pleasant, friendly staff. Gorgeous old, historic building. Just popped in for tea and cake, which was lovely and very reasonably priced.

Visited again in December 2919. What a huge menu! Everything reasonably priced some unusual traditional English dishes. All well cooked. Pleasant staff! The decor is so dated like a step back in time.

Came here for breakfast whilst shopping in Wisbech. Had 2 very unsatisfactory experiences with other establishments in town on this day but breakfast here was a pleasure and thoroughly enjoyable. Catered excellently with my milk intollerence. Food freshly cooked to order, selection of breakfast for cost was excellent, service was attentive but unobtrusive, nothing was too much trouble,we will be back.

Popped in for food and a drink. Very nice place with very friendly staff

We had our Christmas party there last weekend. It was awful! The room was freezing as the window wouldn't shut! We had to sit with our coats on. Two groups of people picked their tables up and walked them to the other end of the room. The food was cold and things were missing from our plates. The apple crumble was cold and not cooked properly, tasted like flour on tinned apples. The managers were unhelpful. The waiters and waitresses did their best and were friendly. Won't be going back!

Christmas party meal - service was excellent, food was great (first time I’ve eaten all 3 courses) new DJ was very accommodating and the interaction of the manager was impressive!

Went for breakfast today following a failed attempt at another nearby place. Will heartily recommend this for breakfast. Lovely food, great service, helpful yet unobtrusive. Couldn't ask for more. We Will be back.

Popped in for breakfast after being spoken too rudely by another store and had a lovely cooked breakfast great service polite attentative but not obtrusive staff and good value for money

Really friendly staff, the building has a lot of history and character to it. But attention to detail on the decor needs to be addressed.

Check in was great. Room small, basic but clean. Ventilator for the kitchen was right outside my window so rather noisy. Breakfast was atrocious. Every table was filthy, stained table cloths, crumbs from previous guests. No glasses for juice, the breakfast buffet was appalling - eggs and bacon swimming in grease, everything else congealed. I wasn't offered anything else so I assumed that was all that was on offer. My breakfast consisted of cereal and toast. Getting a second cup of coffee was a chore. Staff seemed to be far more interested by socializing in the kitchen. I didn't expect too much from a hotel in a small market town but I'll not be returning.

Nice room but breakfast let the experience down.

Low quality food, old fashioned rooms.

Old and cozy hotel. Nice place to stay. However problems with hot water. Very nice and helpful service.

Food is cooked to perfection. Yorkshire pudding as big as houses. Well done chef Jon. Waiting Staff is friendly welcoming and makes you feel at ease. Especially Brittany who always has a smile. Surroundings are warm and clean. Highly recommended

Had an enjoyable Sunday carvery with my family.. Will go again.

Very nice afternoon tea had here today. The staff were very friendly and very professional in what they do

Worst afternoon tea I would never go back, food was awful and staff didn't have a glue and were rude, paid £35 wasn't anything like advertised

Beautiful restored building pop in for coffee

Beautiful hotel with 400 year old stairs great room good service staff are friendly

Told in the morning had no room finnaly got the room, wish they hadn't found it. Small room TV smaller than my laptop, shower over bath with broken shower riser. Breakfast Was as basic as you can get while still calling it a full English, if I never see that place again I will die a happy man. I only gave the star for the poor staff that had to work there.

Warm and efficient welcome. Room comfortable - if a little tired looking. Have stayed here before and this is a good central location and reasonably priced. Good bar and great food.

Short staffed beds not made up and you'll die of hunger before you get your breakfast and the manager has no customer skills save your money and go camping

Great hotel right near the shops but tiny car park, I almost had no place to park.