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4.3

Based on 415 opinions finded in 1 websites

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Nº 73 in 199 in Rochford

Score
OpinionsNoteGoogle4154.3

comment_iconOpinions

Great place to stop, room was huge, think I had an exec room though, apart from the Iron burn on the carpet, was clean & comfortable with plenty of room. Staff were helpful and friendly, it’s a little dated as an overall hotel but would definitely recommend if looking for somewhere to stay. Tips: use the local pubs for food, don’t be tempted by the Hungry Horse down the road it was abysmal, food was rank and the beer was off, the young barman had a sip and said he wouldn’t change it as it seemed ok to him! GREAT customer service! NOT! Try the Horse and Groom pub just down the road away, great family run pub food is good, selection of beer n booze is good too.

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Bad Llama . 2024-10-24

MORE AT Google

Stayed here for a Adam ant concert at Cliff's pavilion,but concert was cancelled last minute, unfortunately couldn't use bar as wedding 💍💒 was on

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Richard neal . 2024-10-20

MORE AT Google

Our wedding was a huge success thanks to the friendly, helpful staff with special mention to Jane. Thank you all.

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nick oshea . 2024-10-11

MORE AT Google

Lovely hotel , great value for money ,great helpful staff. Had a great evening and stay for my friends wedding

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Angela Farrell . 2024-05-26

MORE AT Google

Had a wedding here Friday and it was amazing! The staff are fantastic and the food was exceptional!

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Shannon Collings . 2024-04-17

MORE AT Google

Amazing environment, Amazing Staff! Had my wedding here just yesterday and it was truly a dream come true. Highly recommend to all future brides to check this venue out.........it will blow you away xxxxxx

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Becca Horne . 2024-04-07

MORE AT Google

This place is excellent. Came for a family wedding and from start to finish I couldn't fault the place. Staff all friendly and helpful, food was delicious and plenty of it and service was excellent. The staff will have worked their socks off to make it so good, but it felt effortless and relaxed. Lovely building and garden, plenty of parking and over the road from the train station. Highly recommended 😁

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Gaby Armstrong . 2024-04-01

MORE AT Google

Attention Mark General Manager Hi I would like to bring to your attention the condition of room 14 Bathroom. The extractor fan is not working and going by the condition of a large amount of mould in Bathroom it hasn't been working for a while . Which I expect will soon turn into a health hazard mould spores etc . Normally I would do a review on line but as this really was the only really bad issue to report I thought I would contact you directly in the first place . The rest of the room and breakfast were very good . Staff were great . But you really don't expect to see this when you open the door to your bathroom. Now reviewed on here as I didnt even get a reply very poor.

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Steve Hance . 2024-03-04

MORE AT Google

We went only to a wedding. Venue was lovely and the food was lovely a buffet. Really good.

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Carole Jennings . 2024-03-02

MORE AT Google

Excellent Day/Night for my eldest sons wedding! 5 ⭐⭐⭐⭐⭐

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Kevin Ashdown . 2024-03-01

MORE AT Google

It's such a shame we had to complain about several short falls as, aside from these, I would have given 5 stars. I think the problem is, whoever owns the building just hasn't spent enough on the general upkeep and things are going wrong. However, when we mentioned the problems to the lovely manager, most of the problems were solved immediately. The couple of other things will require a little time. Having said this, we were offered another room but declined as I was too tired to gather up everything we'd unpacked to move for just one more night. All of the staff were brilliant. The receptionists were helpful, the domestics were thorough and the manager was polite under fire and very hard working. Oh, and they serve a scrummy breakfast.

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Wendy Martin . 2024-02-21

MORE AT Google

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