NGL's Fish & Chips in Rochford

My Son's girlfriend ordered from NGL and paid and when they delivered my son paid again which we didn't realise. A gentleman came to our home a few days later to repay the overpayment which we were unaware of - how nice and what great service. Old school values, very refreshing

Best fish and chips around, wouldn’t go anywhere else. Driver polite and cheerful

Absolutely fresh and delicious as usual, thank you. Driver polite

Fantastic food always hot and tasty brilliant service

Best fish and chips in the area

The most outstanding fish and chips I've ever had

NGLs is the best fish and chip shop in Rayleigh. My food was delivered well within the stated time and was beautifully cooked and hot. Highly recommend

The biggest medium fish I ever seen fantastic

Lovely chips. I had some food from here while passing through.

The food here is great, however delivery is frequently longer than stated and you are not kept informed. When you ring the phone is rarely answered. I understand they are busy but I couldn’t even contact them for an update on an order that stated 45 mins delivery and had still not arrived an hour and 20 mins later.

Lovely, fish, sausages in batter, pies and chips.

Best fish and chip shop in Rayleigh. Good quality food and cooked perfectly.

It's a bit on the expensive side for a chippy but really nice. Large sausages and saveloys but the OAP fish was very small. Good selection including fried chicken. Not over generous with the chips they serve them in a tray but sufficient enough.

NGL is our go to for fish n chips but rather disappointed tonight. My husband remarked..are they doing oven chips now?! The chips were not good...they were dry and not the normal quality we are used 😒

Takeaway 🥡 only great food and takes orders via phone

really nice, friendly delivery man. Good food and fast delivery. most of the time the food is delivered early but on the rare occasions it has arrived late but no longer then 10mins after time. Normally late when there are lots of road works causing long queues on main road. food good quality and the children's meal is a lovely portion size (not a ridiculous amount of chips so bar

Quality food excellent service and good value for money

portions are great, food is good

Always a winner when you order ya dinner from NGLs fish and chips …..

Over 2 hours from time of order!!

Not impressed. Get more staff or give me an accurate ETA in the first instance please. No. There won't be another instance. Goodbye

A lovely fish supper freshly fried.

Visited about lunch time today, and was far from impressed with the customer service shown. The man behind the counter (not sure if owner) came across rather rude. He gave an impression he couldn't care about the customer, and generally was short and sharp in his approach. As a customer, this doesn't look good; and made me regret walking into the shop. I was the only customer in there, and I couldn't wait to get out. The other staff that work there; are super (they weren't there at this time) and provide a positive experience when walking into the shop. Aside from that, the food is nice quality; and never had any issues with it.

Fish bights are lovely, the chips are chips.

Delivery was over an hour later than originally stated. Finally received food that was barely warm and chips that hadn't been cooked fully. Won't be using again.

Fish bights are lovely as is the wrap.

The order was hot and tasty, delivery man v polite, would order again.

Hot, scrummy and loads of it. 🏆

Great friendly service. Great food

Lovely food and delivery driver was polite

Fantastic chippy, scampi delicious as was the fishcake! Will be ordering again for sure 👍

Beautiful scampi ,the whole dinner was so nice best chips around

Travel here from Leigh on Sea to visit family and always make sure it ties in with the openning hours. Best fish and chips ever had. Fish is always fantastic with really lovely batter coating and the chips are always amazing. The staff are friendly and helpful, the shop is spotlessly clean and has a real traditional feel about the 'plaice' excuse the punn! Real little gem and sell some unusual options on the menu too. Keep up the good work, you are appreciated by your customers x Ps. If its busy time, we phone through our order in advance.

I was happy with the food it was late but that’s life it’s my first time using just eat

Best Scampi EVER!!! Delicious, perfectly cooked, fresh frying oil! Never had such delicious scampi from a takeaway before!! Please keep it up!

Really disappointing- besides forgetting my extra saveloy, I have never before had so many black or green chips- surely whoever cuts them or serves them up looks at them? There were several corkers, and I binned lots of chips. This is usually a lovely chippy, but this has put me off chips...

Chips not the best this time very crunchy

Fish bites and onion rings were lovely.

Fish was below standard like bird's eye out of the box, curry sauce was just water, I always buy a lot £32 ave I expected more.David

Disappointed 😒 Had fish and chips from here before and no problems, however the chips on this order were very hard and most of them went in the bin. For the price I’d have expected better quality, it’s like they’d been sitting around for ages and kept warm! ☹️ Shame as it was a treat for my wife’s birthday

The cod was lovely, the onion rings are good but not great, like the squid rings I had on my earlier order the batter ends up being a bit too hard and crunchy for my liking.

The fish bights are lovely. The Calamari is good, the crumbs are perhaps a little too hard/crunchy for my taste. The burger is very nice, not much evidence of the 2 slices of cheese I requested, there is cheese just not much. The burger is huge however with plenty of bacon, sauce and onions. I use the present tense as I have about half of it left over for tomorrow.

great food well cooked always on time, shame about the price

If you want a whale of cod on a Friday night then this is the place. Its only a small chippy so sometime a bit if a wait as only one serving and also doing just eat orders. But always a nice bit if fish and cooked fresh.

Always excellent chips from NGL's. My son LOVES the kids meals! We have recently moved to the area and NGL's is one of the best in Rayleigh. We will be back for more. :)

Lovely fish & chips! We had a small issue with an items order size but the owner kindly offered a free upgrade on a future order which was much appreciated. Thanks!

The reviews aren't wrong excellent chips I must say and friendly owners/staff

Massive portions. Great food. This little gem tucked in a corner,worth a shout.

Best fish and Chips place in Rayleigh. Food is always cook to perfection and the staffs are always polite and friendly 😋

I order with Nigels a lot. It is beautiful food and always hot when it arrives. X

Used to live in Rayleigh and used this chippy a lot, it was always spot on. Had cod n chips today the chips were banging but the cod was awful so greasy to the point of being inedible.

It is one of the best chippies around, what I would call an old school chip shop. A great variety of foods for everyone, really great value for money, and never struggle to find something to try. Service is really good and can have a laugh, chat, and banter with everyone working there.

Loved the fish but chips were too pale and had bad bits in, sorry.

First time ordering on the website for delivery (after receiving a flyer) and it was fab. Lots cheaper than ordering through just eat, delivered in 30 mins, great portions. Thanks.

Lovely fish and chip shop, with all the usual stuff on the menu. Friendly staff. A small shop with limited place to wait for your order though the prices are reasonable.

Piping hot delicious food arrived bang on time. Everything was superb. 🥇🏆🫶🏻

Good size portions, tasty food 😋

Always friendly and clean and the food is really lovely and freshly cooked. Thank you

Bang on time, horrible night out, cold and wet but delivered with a smile and a friendly face. Food, piping hot and delicious as always. Thanks guys. 🍤🍟🐟🏆🥇🫶🏻

Food late due to traffic conditions but driver explained and apologised so not a problem. Very pleased overall and would recommend.

All good thanks see you again next time

Curry was a bit watery and there was no salt and vinegar on my chips. But battered sausage and chicken wings were nice.

very busy.. there is a reason for that...Go and try it..you won't be disappointed...Actually asked them to stop apologising for the length of time I was waiting.

First time we have ordered and we will definitely order again. I had scampi and they were delicious. Hubby was very happy with the cod 👏

Small portion on large chips. Curry sauce was watery. Sausage was good. Overall not bad, not great though.

Yes at last!! Chips cooked properly and not crunchy!! Buttered rolls fantastic, generous portions, will definitely be a regular, thank you 😊

very friendly service and good choice in food

Had a lovely chat with owner and lovely female employee. Food was hot and deliscious. Ty

Good local chip shop , with reasonable prices, staff always seem friendly, chips are a good all-rounder not soggy and not overcooked

Great fish, chips and pickled onions. Call in advance for skate

We brought fish and chips from NGL last night and my partner got a chicken wrap, he has been up all night with food poisoning! Wouldn’t recommend.

I had cod and chips last night.. it's was excellent.I shall visit again.

This establishment has extremely poor food and even worse customer service. If I was able to attache images of said poor quality food I would, I've worked and managed fish and chip shops for years. I also have twenty plus years experience of being self employed. I have NEVER spoken to a customer with the distain in which the management spoke to me...!! Disgusting service...!! And is truly damaging to Just Eats reputation. I wouldn't eat from this establishment again if they were paying me..!! As a former proprietor myself I would kindly suggest the current proprietor of said shop offer (demand) his staff take a customer awareness course, the current staff are loosing the establishment business. I'm an ex Taxi driver/proprietor from the same town and word of mouth can be the very best or very much the worst kind of business..!! Especially in a small town like Rayleigh, bad advice will travel fast.

Excellent freshly cooked fish and chips

Chips cooked in old oil, rubbery sav. Nuggets were ok though

Lovely cod and chips 10 out of 10 👍

Good Owner, Good Food, usual prices... Definitely recommend 👌 👍 👏

So happy this is walking distance from my new home.

Great service, clean and following distancing. Tasty, hot, fresh food :-)

Avoid the ribs, they are microwaved

Unfortunately, one of the worst fish and chips we have had in long while. The chips were hard (not crunchy hard, just hard all the way through) the fish was not particularly tasty and the batter on the fish very soft. We had had servings here before and they have been ok, so perhaps this was an off day. After one of the best fish and chips we have had the other day (albiet in Glastonbury), this was very poor by comparison.

Great local chippie. Nice people and good food at a reasonable price.

Charged me £2 for a small portion of chips.Were some of the worst i have ever had.Ate 4 and threw the rest away.Most southerners have no idea how real fish & chips should taste.Disappointed

Freshly cooked food at good prices

Great chip shop. Highly recommend it.

awesome chipshop use them on a regular basis great staff too

Great service and unbelievable fish

Great fish and chips good fresh cooked fish by Fryer Tuck sorry Dave all wrapped up by the lovely Rachel.xx😉

Great fish flaky and white, lovely chips and SPAM FRITTERS!! Yummm!

One of the best fish and chips I have ever had. For a little shop they have a big menu. This is a little gem in the service road off London Road Rayleigh. Well worth the visit.

Rubbish horrible chips wrong order

Traditional fish and chips with a few extras. Staff very helpful.

Quality Fish and Chips to takeaway NICE

Good old fashioned chippy who know what they're doing! Fish is all cooked to order and generously sized. Chips are cooked - which round here is worth mentioning.

Lovely fresh chips.Cant fault it.

Best fish and chips in Rayleigh

The best fish and chips in Rayleigh. Great friendly service.

Loved the food, good range and price only downside is it's a very small shop so not many places to stand when waiting

Friendly staff and the food is excellent

Amazing Fish and Chip Shop, the best in town!