The Roastery in Hounslow

Great coffee and service. A strong performance. Gets a bit busy in the mornings considering the location but otherwise a good place for a coffee.

The Roastery is lovely for a take-away coffee or food. I often stop by and have tried a decent amount on the menu. I'd recommend the chai latte or the iced chai latte in the summer. The service can be slow and the staff are not always welcoming. But they do a great coffee!

The food choices at The Roastery are absolutely delicious! I tried a panini on my last visit and it was perfectly toasted with a generous amount of fresh, high-quality ingredients. The flavours were spot-on and you could tell it was made with care. It’s the perfect choice for a quick, satisfying bite. The staff are also super friendly and make the whole experience feel warm and welcoming. I’ll definitely be coming back for another panini soon—highly recommend. My accompanying coffee frappe was absolutely awesome and bursting with a strong flavour - a 100% Arabica blend. I prefer these independent artisan cafes rather than the chain brands.

I've been to this place a couple of times and initially overlooked the lacklustre service (miserable staff who barely engage with customers and chat among themselves instead) because the cakes and coffee were good. But the second time I visited, I asked for a takeaway Americano, which tasted disgusting and completely different to the one I had one my first visit. It had clearly been made using instant/freeze dried coffee, which isn't acceptable given the £4 price tag.

Amazing service and delicious coffee. My breakfast was so tasty and for sure back again.

We went there to have some coffee and relax, but the experience was far from enjoyable. The lady serving us seemed extremely upset and didn’t smile once—I honestly felt like she’d never smiled in her life. Anyway, we had our coffee, but it tasted awful. We were tired and just sitting there when they closed the tent, and then the same lady came and took our table away without saying a word. It felt really unwelcoming. If she had told us it was take-away only, we wouldn’t have ordered. So disappointing. Never again.

Today we stopped by for a coffee before getting the train just next to this coffee shop. The barista lady started grumbling when we ordered frappe (I think she was done with cleaning). We would understand if she said they are closing soon and we wouldn't order at all. Then we received really disgusting coffee that was prepared in hurry. (My flat white was literally cold). On the top of that, the same lady who made the disgusting coffee came outside to kick us out! There was another gentlemen, apparently he was sitting there for longer time. than we did But the barista lady wanted to make pressure on us who just sat 2 minutes ago. Please next time inform your customers that you are closing soon and premises need to be emptied at 17:00. Instead of selling coffee and kicking them out in three minutes. In that case, we would have the grace of not buying any coffee at 16:57. I suggest that lady to do something she likes to do in her life. Obviously she is not good at customer service & making coffee.

Best bacon and egg bap in West London. Great flat white as well!

Really bad coffee, made with no love or attention. Avoid!

Went to the Roastery the other day and really enjoyed my breakfast there. The staff is very friendly and Daria made a very good coffe. Definitely will come back!

This coffee shop is fantastic! I had breakfast here, and it was delicious. The flat white was perfect. Friendly and welcoming staff. I’ll definitely be coming back! Recommend ☕️

Had a lovely brunch, plus the backpack we left behind by accident was taken care of wonderfully by the very friendly staff so we were delighted by this nice restaurant!

Good service and good food. Definitely try the fresh veggie juices. Worth the wait. Great value for money

We had breakfast here his morning, good choice of food and drinks in the menu. The food was very tasty with good potions and the staff were very attentive and friendly. Would definitely recommend.

I thought it was a convenient location, right next to the train station. So much excessive plastic!! I ordered a smoothie and dined in, still came in a single use plastic cup and so many little plastic sauce packets. The music choices ruined the vibe

Nice coffee shop, all great the ugly thing is they put sharp nails upwards on their beautiful flowers pots, not for birds and pigeons but for people who are standing on the bus stop Infront, not to lean or try to sit while waiting for the bus. By mistake somebody can try to lean on the pots and cut himself, they didn't think even for the safety Not beautiful strategy from the shop owner at all

Great place for a coffee and a cake, conveniently located next to Kew Bridge station.

The food is very good, the staff very polite, the soundtrack they play are amazing!!!

I'm regular there love the coffee an the staff

Very poor quality of espresso. The staff are not adequately trained in using the espresso machine resulting in extremely poor quality of espresso. Don’t waste your money on undrinkable beverages.

Staff were very helpful and friendly yesterday when I stopped by to have a cup of tea when trains were delayed. Thank you so much to the lovely ladies working there

The food is good, but the blasting music kills the vibe, making it impossible to chill. And when you ask them to turn it down, they act like you're the only one bothered. Definitely not the spot for a laid-back coffee sesh. Such a shame. The music is like a night club. You can listen to a podcast or something else. I like music, but does not need to be that loud.

We came here for lunch. My father is in a wheelchair and it was difficult to get in over the step. The whole cafe is not very accessible. My daughter ordered eggs benedict but was told they were out of poached eggs. We all had a fry up, which had eggs on ,so I didn't really understand how they couldn't have poached an egg. The food was very nice ,if a little expensive. Sadly the difficulty with the wheelchair means we probably wouldn't go there again though

Food was great, great smoothies. Staff are very rude though, to the point that I won't be going in again, which is a shame as it's a great looking place. Also very quiet.

Breakfast was soooo good!! Absolutely loved the vegetarian option.

Friendly staff and very tasty hot chocolate. Great to stay in the warm waiting for friends to arrive!

I moved to the area about two and a half years ago, and this place has been my go-to for coffee, hot drinks in the winter, and cold drinks in the summer. It offers a nice variety of items that are much better quality than the local chain cafés, and the service is always quick and efficient.

Lovely lunch had the beetroot feta butternut squash salad very nice , filling .

Not impressed at all. Came in to order a take-in coffee but was stood waiting at the kiosk even though there were staff available to serve. Even when they did, no pleasant greeting, stern face. Placed my order, asked for vanilla syrup - "no we don't have any" was the response. So I just thought, oh it's not that kind of coffee shop and ordered a regular drink, to then only look to my side and see a full selection of other syrups on offer. I mean, you could've told me that. As the transaction was being processed, I asked about wifi so I could do some work whilst enjoying my coffee. The response? "No we don't have wifi". Well I'm sure you do, you just don't want people using it. what coffee shop doesn't let you use wifi? At that point I was late for my meeting and would need to go elsewhere to make my call, but the coffee was still being made and I had to leave without it.... I did go back and claim it later, but I didn't really want it by that point! 2 stars though rather than one as the coffee tasted very good :)

Stayed down the road for three days and had breakfast here every morning. Staff were lovely and service was efficient. There were 5 of us so between us we tried quite a few things. The pastries were lovely. The cooked breakfast was fabulous. Lovely coffee and hot chocolate. Very a happy and will definitely return when we next visit.

Amazing fresh food, had the salmon bagel and they offered to toast it along with a small Latte. Lots of seating inside or outside

The coffee was decent but the food wasn't great unfortunately. Eggs florentine consisted of dry toast - no butter. 2 not very well poached eggs - ie still quite a bit of the white not well cooked. I assume cheap eggs are used because they had no taste. Spinach was just raw, not steamed or wilted. Hollandaise sauce not great either - perhaps made with cream cheese? No seasoning whatsoever. I'd be happy to pass by and get a drink to go but that's about it.

Please do not go. The worst coffee and food I've had in a long time. The coffee is insulting. Eggs Benedict and eggs florentine are served with semi-toasted bread, the sauce on the side, cold poached eggs and either ham or spinach served cold from the package, not cooked.

Good drinks. Next to train station. Worth a visit. Did not have any food but it looked good.

Stumbled across this brilliant place on our way to the tube station. Great environment and atmosphere with first class friendly service. Food (full English breakfast) was faultless and the coffee excellent

Coffee never disappoints! Service fast and friendly. Love range of pastries and bakes. Nice breakfast menu. Smoothies. Hubby loves the granola!

Just in Kew for a few days but found this wonderful place to have breakfast. We went there both days. Lovely atmosphere, great staff, good food at a reasonable price. Great range of breakfasts, loved the healthy range. Even bought their panini for lunch later. Will be back.

Nice atmosphere, but the service and food left me wishing I went elsewhere.

Nice environment, I like the decor and vibe of the place. Staff was not unfriendly per se, but did not waste any words on pleasantries. Food was a bit disappointing, I had an avocado toast and the avocado was hard and unripe. The price is very affordable, but I wish I had paid more for something I enjoyed eating...

Beautiful, wonderful, very interesting and excellent

Good coffee, decent breakfast.. well connected to Kew Bridge area.

Great location, but you could have delicious coffee or coffee with the wrong techniques. I think it depends on the person who makes the coffee.

Lovely coffee place with good cakes/ snacks etc. Location is a bit odd but if you're able to stop on the approaches to/from Kew Bridge you'll be delighted. Despite the odd location it's ideal for football and rugby fans going to Brentford Community Stadium for EPL football (from season 2021/22) and Premiership rugby as London Irish play home games there.. Service is good and there is a decent range of drinks, cakes and snacks. Oh, the staff are friendly but always courteous. Summer season sees an effort in attracting customers as the planters have been upgraded so the appearance of the outside looks much better. Organisation is good as due to the proximity to the football stadium (Brentford Community Stadium) busy days are very busy and the staff cope very well. You can't do that without planning and organisation!!

Rewelacyjna obsługa! Szybko, dużo i pysznie! Polecam ‼️

Lovely customer service, delicious food and coffee.

Delicious coffee. Very nice place !

I’ve bought coffee from here two or three times and unfortunately it was subpar each time.

Lovely coffee house & cafe next to Brentford Stadium. Very well priced & great food ideal before kick off.

Excellent cafe latte and excellent customer service! Will come back!

Convenient location, it connects to Kew bridge train station.

Always delicious coffee and croissants! I come to this roastery every day and still continue👍🏻👍🏻

Jedzenie świetne pyszne szybko dużo mniam Polecam.Obsluga super🥑🥑🥑

Yummy place where everything is delicious and quite healthy. Coffee is quite good but not what stands out. Nice deco perfect for a quite time to enjoy.

Looking for somewhere for breakfast before a day in Kew Gardens. This place situated right next to Kew Bridge station was perfect. There was a great choice and the scrambled eggs on toast accompanied by a cappuccino and tea, which we chose, were excellent and set us up for 6 hours in the gardens. The staff were very helpful and friendly. I would definitely recommend.

خیلی کافی شاپ خوب و دنج و زیبایی بود ، و خیلی غذا هاش تازه و متفاوت بودن ، دلم میخواست که ده تا ستاره به این کافه بدهم ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Surprised at the poor service by the surly lady at the till. The place wasn’t particularly busy but she was quite short with the people in front of us. When our drink was not quite what we expected, she continued the surliness with us (at least she’s consistent!). In the end, we just stuffed our drinks with sugar and moved on rather than make a big deal.

July '22 update: New raised flower beds and new chairs & tables out front May '22 update: Still the same smiling service even on a Brentford match day. March '22 update. Full service, with the addition of a Sushi cabinet. Nov '21 update. Now fully open again, with indoor tables to compliment the 5 outside. September update. Outdoor seating now available. Niftily positioned in the old station building The Roastery can meet all your coffee and food needs. No seating while we exercise Social Distancing but they are offering the full menu of coffee based drinks and all the cakes you could scoff. Support a local business!

Genuinely surprised how bad the coffee was... It tasted burnt and there was far too much milk (and too hot), which is disappointing considering its £3+. The food is nice though.

Excellent food and coffee- friendly and prompt service

Great coffee and lovely breakfast at reasonable prices

I m a regular here and keep going

Great Coffe, stuff are super friendly, will definitely be back, many thanks for the great service

Nice coffee and good location to the station. Easy to get around and relatively quick service. Thanks

Slow unwelcoming customer service, just seemed a hassle. No masks worn by staff and everyone in there unmasked. Just felt rather slapdash products are ok though.

Fabulous fresh bacon/lettuce/tomato roll and banana loaf; good strong freshly brewed coffee. Who can ask for a better breakfast?

Just after the race at Kew Gardens today, we visited The Roastery. I had messaged before to reserve a space just in case it was busy in the area afterwards. When we arrived, we had a space reserved for us and tucked into a delicious breakfast at a really reasonable price. Will definitely be visiting again when we return to Kew.

I had three breakfasts here in four days recently and was blown away with the quality. The full English was great, scrambled eggs (three) with toast was very good and the feta and spinach feta pie was outstanding. My place to go whenever I go to watch the Bees at their new stadium.

Rainy day and got off the train and found this place. Good fast service - ace sandwich / Brilliant Bacon Butty and good good coffee. Nicely decorated as part of the old railway station. Really good place with very happy very efficient staff. So good and so impressed we returned at the end of the day after a wet day at Kew Gardens. Same excellent service staff and food. Great place - Used by workmen, office people, school children everyone young and old so great for everyone. Excellent

I paid over £2 for a scone expecting it to fresh. Not only was it not fresh, it was hard and dry, not edible. Had to throw it away. Very disappointing.

Popped in for breakfast on Sunday morning. Ordered food and drinks. Coffees and teas arrived really quickly but food took ages. By the time the food arrived we had all drunk our drinks. They also forgot one of the food orders, took over 40 minutes in the end. Staff were not that friendly either, very defensive. The cafe was not that busy either.

Came here for a late lunch, after being disappointed by no hot food at Kew after 3pm. Great range of food choices, good prices and willing to adapt existing menu choices - bacon and avocado with Jacket potato - accompanied with a lovely side salad. Plus huge mugs of tea!

Well who puts lettuce in a bacon and egg bap ? Which was not a bap when it arrived ever if the menu said it was going to be in a bap ! And the bacon needed cooking more.

Popped in latish afternoon to have a toasted chicken sandwich and an Earl Grey tea. Great value at about £7 and the sandwich was packed with chicken, tomato and salad. Friendly staff. Will certainly visit again.

Popped in for breakfast with friends and had a great breakfast. The staff are very friendly and welcoming. The bar The

If coming or going into Kew Bridge station definitely worth a stop whether for breakfast a cake or a crepe and all at great prices

I had egg royale which was very tasty. The coffee was also very nice .My wife had toast and marmalade. The toast was more like warm bread and the two pieces were put together, It was a shame as everything else was very nice.

This is a great place for a coffee if you've come by train to visit Kew Gardens. It's very spacious with efficient service and serves a delicious cup of coffee!

First stop on the weekend shop....A bacon butty and none better, difficult to pass at any time though!

You can wait for the train sitting in this very stylish cafe as it is literally part of the historical station buildings and conveniently has departure boards. I had a decaf iced coffee which was delicious, strong and creamy and there is no way you would suspect it didn't contain caffeine.

Often passed but never went in. The smell of breakfast being prepared was finally too much and I ordered a breakfast roll. It was freshly prepared and well worth it. Am now considering a special weekend trip here just for breakfast

This coffee shop by Kew Bridge Station is excellent. I've been here twice in the past year, both times I've ordered a crepe and a drink. The food tastes good and it's freshly made. The staff are incredibly friendly. There are lots of plugs by all the tables to enable everyone to work. I almost don't want to say nice things about it because I'm scared that everyone will discover it and it will become too crowded! I actually came here for the exact reason that another coffee shop was too crowded and the seating was not arranged well and there weren't enough plugs. This is now my first choice of local coffee shop. The only thing that would make it better is their own Wifi. I highly recommend the roasted vegetables and cheese crepe.

Close to Express Tavern, as you walk in has a good feel to it and smell of coffee which is always nice. I took away carrot cake and a decent Macchiato for around a fiver.

A lovely independent coffee shop acctoss the road from Costa. Coffee nice, good atmosphere, lovely staff. Cakes and pastries seemingly of very high quality, but they leave them stuck out on wooden boxes open to the air, insects, coughs etc. I had what looked like a fantastic slice of carrot cake which was obviously very nice once - but was bone dry by the time I come in and bought it. This way of displaying looks good, and probably is good if you arrive first thing in the morning, but not ideal for keeping them fresh. I'm presuming my cake was not first cut today. Have had a bacon roll here before which was very nice, fresh and a bit fancy, which cost £4.75.

We stayed for a night at the nearby Premier Inn but decided against having their breakfast. We were therefore on the lookout for good coffee and something tasty. The Roastery provided both! Lovely avocado and egg/bacon brioche rolls and really good coffee.

This cafe is a great place to sit and wait for a train as it occupies the old station building and has its own departure board. My iced coffee was very good.

There's not much around Kew Bridge Station and "The Roastery" has the one of the best positions in the area, but unfortunately they haven't really taken advantage of this!

Great new addition to the area. Good range of hot baps - ideal when one has just missed ones train and has a bit of a wait. Friendly and helpful staff.

Such a needed place. Amazing baps! Great pastries and coffee as well. A beacon of light in the area.

This is a bit of a mix between self service and fast food with a wholesome tweet. The coffee is good but everything is served to go. Cakes and some drinks and sandwiches are available to choose and bag yourself or you can order hot for eating on the run or in their small eating area. Wifi is free and it's clean and lit well with natural light at the Kew Bridge station. The toilet is very clean too. Juices are on offer for £4.50. It's decor is contemporary and sockets are all over to charge your devices. Staff are friendly and helpful. My hot sandwich was delicious served on brioche with Avocado bacon and egg. I will visit again.