Based on 372 opinions finded in 2 websites
Based on 372 opinions finded in 2 websites
Opinions
We booked in advance for a 30th birthday celebration of Afternoon tea. I forgot to book one vegetarian but they were still able to accommodate. We were served by Alyssa who was very attentive and knowledgeable about the food items served. Food was very tasty, a mix of sweet, savory items. I would say there aren't enough sandwiches, I had one cheese sandwich, the rest was other savory items like a small tart, pasty, and Spanish style bun along with a wrap. I questioned more sandwich's but was told I wouldn't be able to eat them as I'd be full after everything else. They offered me their side menu of chips etc... missing my point entirely.
Georgia Newman . 2024-10-19
MORE AT Google
Amazing food (insane tiramisu), great staff and nice atmosphere.
Raquel Yates . 2024-10-16
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We were guests at the hotel and enjoyed our final night with dinner at The Rise. We were early diners and the number staff outnumbered the folks dining. Hostess Emma was happy and enthusiastic making feel at home. The wait staff were pleasant and friendly. My wife ordered the Sea Trout while I tried the Shepard Pie both were perfectly prepared and presented…and absolutely delicious! We topped off a superb meal with decaf coffee and dessert. The Milk and Honey dish and the Black Forest Gateau. We highly recommend The Rose for dinner.
Jack Hughes . 2024-09-27
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Amazing service and food, 100 % recommended.
mark crane . 2024-07-30
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Went for my wife's birthday, service is very good and food was delicious me and my wife are gluten free we had steak and chips. 🙂
Aaron Bennett . 2024-07-21
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We ordered our first beef Wellington at a restaurant, and we were not disappointed. Natasha made great suggestions for sides and provided excellent service. We also got to meet the hostess, Emma, and Rob, the supervisor, who also were wonderful and welcoming. Great team all around and great food!
Dawn Green . 2024-07-19
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The staff were really lovely and made you feel very welcome. The lady at the seating desk was a little ray of sunshine. The building was beautiful. The afternoon tea itself however, was a little disappointing. Ive done quite a few and this one was one of the most expensive I've ever done yet it had the least amount of food. We both left hungry and I feel they could have added a couple more sandwiches or pastries to the tray. (Picture below is what is served for 2 people) The scones however were absolutely delicious and so was the clotted cream.
Amy Ifergan . 2024-07-14
MORE AT Google
charged me twice more after the afternoon tea, so I paid £100 more than I was supposed to edit: they have responded and issued a refund and have made steps to prevent this from occurring in the future.
Lucy Zeng . 2024-07-01
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We visited for afternoon tea for our wedding anniversary. The staff made it so special from start to finish. The vegetarian menu was lovely and not an afterthought like a lot of places. The food was gorgeous, both meat and veggie. The service was excellent throughout and they even gave us a lovely anniversary card. Thank you for such a lovely experience.
Georgia M . 2024-06-22
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Excellent service from the friendly doorman, to the bubbly hostess and the lovely waitress. The food was delicious, honestly the best garlic bread and cottage pie we have ever had. Nothing was too much trouble. Thankyou all for making it so special.
seinji . 2024-06-19
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We had an amazing afternoon tea here. We were a large group (20+) with different dietary needs and accessibility requirements (including a guest in a wheelchair) and everything was handled really well. We were made to feel so welcome and the food was delicious. Many thanks.
Caitlin Smith . 2024-06-12
MORE AT Google
We went there specifically for the Grand Beef Wellington and we were not disappointed. The food was great and the value was fair given the quality. It is a somewhat fancy place but it did not feel intimidating. Service was prompt and professional, and the open kitchen provides a good amount of entertainment as we waited for our food.
Alex Lopes . 2024-06-05
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After eating here for breakfast on our first day in York we decided we must return. The choice and presentation of the food is excellent. We came back later for lunch and, such is the popularity of the place, had to wait around ten minutes for a table.
Jim P . 2024-06-03
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Our anniversary meal at The Rise at The Grand Hotel York was absolutely perfect. From the moment we arrived, we were greeted with a warm smile and well wishes for our special day. The staff showed us to our table, where we found a lovely anniversary card from the team. The food was delicious and beautifully presented, and the staff went above and beyond to ensure that everything was just right. The service was excellent, the atmosphere was lovely, and we couldn't have asked for a better experience. Thank you for helping to make our anniversary truly special.
Nicky Oliver Hairdressing . 2024-05-30
MORE AT Google
Afternoon tea is great, good food, reasonable portion as in not much or too little, good ambiance and good service. Will come back.
Grace Li . 2024-05-23
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This is the more informal dining option at the lovely Grand Hotel. My main dish of duck was perfectly cooked and the portion size was just right. This was followed by a delightful and unusual milk & honey dessert, combining several different textures. Presentation is impeccable. The restaurant is bright and relaxed with an upbeat atmosphere. Service is excellent too.
Mintcake58 . 2024-05-08
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Delicious afternoon tea - the best gluten free afternoon tea I have ever had . Went with a friend and we had individual stands , both thought all the food and drink was exceptional . Extensive tea menu. The concierge was so lovely and professional as he wheeled by bike to store it for me whilst we ate. All the staff were lovely as we arrived and were shown to the restaurant. The staff waiting on could be a little more attentive and look out for signs that guests require attention, bit of a wait for tea replenishment etc …..so I have given four stars only because of that . Food exceptional
S2008YKalisong . 2024-04-29
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One of the best afternoon teas with fizz we've had! My daughter treated me to AT at the Grand for Mother's Day and it didn't disappoint ! Each little savoury/sandwich was amazing tasting not one we didn't like.The best small scones which where warm and light (hate it when you get served big chunky scones on AT) two fruit, 2 plain with fresh jam and clotted cream in dishes not served up in a cloda commercial package pot like one we had last year. Well as for the patisseries, wow amazing and Big compliments to the chef. Our waitress Lola was lovely and attentive but not too much. All the staff we met couldn't be friendlier enough. We have been to many AT's including London and this one was up there with the best.
ChrisM . 2024-04-16
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Under average so surprised to read it was awarded best tea in York, staff admitted afternoon tea sandwiches were prepared at 6am so bread already hard. Scones and pastries were ok.
Rebecca Papadopoulos . 2024-03-31
MORE AT Google
We went for afternoon tea. Tasteless food, not fresh bread, below average pastries. Not to be recommended.
Dimitrios Grimanelis . 2024-03-31
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Afternoon Tea treat for friends birthday. Food was amazing, the new menu is fabulous. Attention to detail in serving the food/coffee & prosecco was lovely. Staff extremely polite, proffessional but also very friendly & the atmosphere was just so lovely. We both enjoyed the occasion & would highly recommend the experience.
Patricia Bain . 2024-03-30
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Afternoon tea at the Rise Restaurant with a glass of fizz! What a treat. The food was beautifully presented and very tasty, what we were unable to eat was packed into a small picnic box for us to take away for later. The service was excellent and we were offered fresh hot tea at regular intervals. We really enjoyed this treat in a lovely and relaxing place with a view of the historic York city wall.
R P . 2024-03-24
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Afternoon tea at the Rise Restaurant with a glass of fizz! What a treat. The food was beautifully presented and very tasty, what we were unable to eat was packed into a small picnic box for us to take away for later. The service was excellent and we were offered fresh hot tea at regular intervals. We really enjoyed this treat in a lovely and relaxing place with a view of the historic York city wall.
R Pillar . 2024-03-24
MORE AT Google
The first two courses were excellent but the ginger banoffee desert had no taste of ginger at all and was pretty bland. The wine list was very limited with little choice when it came to price or quality. One of us had a limoncello at the end of the meal and was shocked to find it on the bill as £13 for a small shot glass - a total rip off. It is things like this that make you leave the restaurant feeling you have been taken for a ride. Given the range of restaurants in York I doubt we will return. A real shame.
revtimgoode . 2024-03-12
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Lovely visit again to the Grand for a gin afternoon tea. The food was good (generous with the clotted cream), drinks excellent and service wonderful. We were able to stay and relax for the whole afternoon (we brought cross-stitch) Thanks a lot!
V767RXmarkb . 2024-03-11
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Took my mum for afternoon tea on Mothering Sunday. The service was excellent. The staff were so lovey, very attentive. There was even a nice personalised card for my mum waiting on the table. The food was simply perfect. Beautifully presented and tasted unbelievably. The range of teas was impressive. Not since my afternoon tea at Fortnum’s have I had such a selection. I would highly recommend the gunpowder green tea. Smoky and refreshing.
TimHebbert . 2024-03-10
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The hotel looks amazing. Afternoon tea looked amazing but the sandwiches were far too 'fancy'. Would have prefered ham, cheese or chicken. Love cauliflower but not in a sandwich; don't like beetroot cream and apple in a sandwich either. Disappointing that the 'sausage' roll was made with black pudding and not sausage.
Anne7142 . 2024-02-27
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My wife and I came to York for a short break and are staying at the Grand. We visited last year and were impressed with the food. Tonight, Valentines Day, we again booked to eat at The Rise. The food was exceptional. We had the whipped goats cheese nibble to wet our appetite. Superb. Followed by the smoked salmon starter, again superb. I then went for stonebass and my wife had the burger. Both were brilliant. Of course we also squeezed in some deserts… and coffee. Faultless. Our waitresses were attentive, and knowledgable, answering any of our questions. All in all, a lovely evening. We will come back to York, just to eat here again. Well done.
Grajos . 2024-02-14
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We were able to enjoy some drinks from the 1906 bar prior to dining and what a great selection, we were then seated and what a great selection of food to choose from! The staff were generally attentive although for what seemed like a relatively quiet Friday night, the bar did seem quite slow to serve drinks. The starters were nice and my only criticism 2as that the cinnamon waffle seemed to have been sat for a while on the side. All three mains ordered were stunning and the desert and desert cocktail went down a treat. Would definitely recommend.
Owen Wood . 2024-01-07
MORE AT Google
We were really excited for dinner at the Rise and the food didn't disappoint, the scallops and pork belly is an amazing starter with fantastic flavours and textures, The steaks were well cooked and seasoned beautifully but unfortunately the service let the entire experience down, all of the waiting team seemed quite disinterested in serving and like they didn't really want to be there, we sat with dirty plates until just before our mains came and then again until we asked for the bill. Although the restaurant was quiet and 4 staff were on the front of house we struggled to get a member of staff or anything from ordering our drinks to asking for the bill. We had couples sitting on tables on either side of us and both of them made similar comments regarding the front of house staff. It was a real shame because the food was genuinely fantastic and the restaurant is beautifully decorated.
Josh Patrick . 2024-01-07
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Hostess was super polite I was able to find a spot without reservation thankfully waiter was attentive Filet was very tender but didn’t have much flavor too it was kind of bland and was well over cooked asked for medium mashed potatoes weren’t all that great either but the roasted potatoes were
joshua littler . 2024-01-01
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Excellent. We had a birthday dinner here and the food was exceptional! Couldn’t fault it. We had the parfait; scallops and belly pork and beef Wellington. Portion size on the Wellington is huge. Definitely worth a visit.
Maria M . 2023-12-31
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They have the best breakfast 🥞 in York . Another thing they have the best dessert 🍨 in York too . Also the restaurant has lovely atmosphere. Lastly, the people who work here are very nice .
london057 . 2023-12-30
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Lovely for a special occasion which it was for us
Auriol Hurst . 2023-12-28
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We went out as a couple. Atmosphere was good. Nice to see the kitchen prep from the table. I had a starter of belly pork and scallops. Very good but far too much of the bitter passionfruit jam/reduction. We both had ribeye steaks rare which were very well cooked. They were both far too seasoned. The French fries were also far too salty as was the peppercorn sauce. All together it was unpleasant. Even without alcohol I woke in the night with salt thirst. The steaks also came with a nduja aioli which was a complete mismatch to the veg and peppercorn sauce.
yellowbellyfoodie . 2023-12-03
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Was very disappointed with this restaurant, we was staying in the hotel so had high hopes as breakfast was lovely. Our server was a young lad who had no idea, your paying for five star service but never got it. He missed one of the starters off the order, he poured our wine to the very top of the glass from a great height spilling it every where. We ordered a cocktail which didn’t arrive, so I asked him where it was he went to the bar where it was sitting on the bar waiting to be collected, the ice had already started melting! And they had the cheek to put £47.00 service charge on the bill. Our table was at 7.45 I wanted roast potatoes but they had none left. All in all a very disappointed evening.
boswellmandy . 2023-12-03
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We had the excellent festive afternoon tea. Our waiter was attentive, friendly & made time to chat, making us feel welcome. The food was well presented, tasty & abundant. We will definitely return & would recommend The Rise to anyone visiting York.
Companion37260277787 . 2023-11-27
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We had planned to visit for some time and are so pleased we did. What an amazing venue and after great service in the bar and a couple of cocktails we headed through to the Rise. The staff here are superb and provide great and friendly service with personality thrown in. After a warm and welcoming greeting we were looked after by Chanel who was excellent and attentive. Food wise we were pleasantly surprised and realised why they had just won an award. It was interesting and truly delicious. We ended up having 3 course and that is very rare. The atmosphere is lovely and while they seemed pretty busy there were ample staff present. Its definitely somewhere we'd recommend to others for an occasion meal and hope to return soon.
vinnyandsar . 2023-11-25
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Fantastic afternoon tea! The savoury part of the tea is an absolute dream, solid sweet offer as well
Aurora Rory Buccheri . 2023-11-18
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My wife and I visited the Rise restaurant in the Grand for afternoon tea. It is an excellent place for traditional English afternoon tea. Beautiful food in opulent surroundings. Excellent service from immaculately presented staff. If you're visiting York, it's well worth a visit.
David Carlile . 2023-11-05
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We got married this week in York and my parents bought us an evening meal voucher for The Rise Restaurant. The restaurant has a lovely atmosphere and very welcoming and attentive staff, the menu was quite varied, and to be honest, we expected quite small portions being 5 stars, so we opted for 3 courses, how wrong can you be! From nibbles to starters right through to mains, the dishes were well presented, utterly delicious, and plentiful. Well done all, I can't wait to come back and try something else off the menu!
countrysideian . 2023-11-03
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Shorna was very friendly and attentive. Food was great
Lawrah Downing . 2023-10-28
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We came here as part of our anniversary get away. The food was delicious and the staff were very pleasant and attentive. If you have the opportunity to visit here, do it!
Melany Fortey . 2023-10-22
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A lovely buffet breakfast is offered and separate egg menu items like Eggs Benedict can be ordered from the kitchen. Very nice selection and very fresh products all served by friendly staff.
James H . 2023-10-06
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I am only reviewing the breakfast portion of the restaurant. Overall, they offer a great breakfast selection of buffet and ordered food. The buffet is well placed with hot, cold, and breads. It offers a nice selection of coffees and teas.
C Neon . 2023-09-19
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Visited as part of a business lunch. Really great surroundings, pleasant and helpful staff, food nicely presented (though average and in small quantities). The real fly in the ointment was the drinks prices: £16 for a glass of Malbec and a colleague was stung for nearly £14 for what was effectively a soft-drink (no alcohol G&T). I think I'll be dining elsewhere in future...
992david . 2023-08-30
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The restaurant was lovely and we loved how you could see into the main kitchen and watch the chefs at work. The food was delicious, we went all out with 3 courses as the menu had so much things to choose from. A lovely atmosphere...
chloew2583 . 2023-08-26
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This was a really excellent experience. An atmospheric restaurant with very attentive and pleasant staff and a superb meal. If there was any issue it is that at these prices we have been used to a little complementary fare e.g. an amuse Bouche prior to...
Fred C . 2023-08-20
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Lovely afternoon tea, food was wonderful and staff very attentive. Warm scones with lemon curd and clotted cream were something else!
Adventure136912 . 2023-08-19
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Beautiful historic building in a prime York location. We had an afternoon tea gift voucher for the Rise and our party included my elderly mother. The atmosphere was very dead despite lovely setting with few tables occupied. Our servers were excellent and the food was...
Josie L . 2023-08-18
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Really popular cafe fir a good reason
Julian Wallond . 2023-08-06
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We had a lovely afternoon tea at the Rise. We would like to thank Rayne who was very knowledgeable of the food being served.
IM . 2023-08-02
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Honestly one of the best experiences I’ve had. Service was attentive but not pushy, the atmosphere was welcoming and relaxing but not overwhelming, and the food was absolutely incredible. Even the simple things like the bread and butter was so elevated and so beautiful, and the mains were perfection. One of the best carbonaras I’ve ever had, and my partner had one of the best steaks he’s had. Everything about it was stunning, and the pricing felt incredibly accurate. Normally at the end of a meal, we walk out feeling a little deflated after enjoying ourselves and having to pay such high amounts, however here we were more than happy to pay and even put an extra tip on top of the service charge, and left feeling so elevated. I can’t find a single fault in our experience last night. Thank you to all the staff, you made such a pleasant experience.
Isaac Higginson . 2023-07-27
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My family and I had a great meal at The Rise, My father has trouble walking and the staff could not have been more helpful. They organised parking and ensured that he got to the restaurant safely. Ned our server took very well care of...
Venture29237373459 . 2023-07-21
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Rayne was a wonderful host for our evening celebrating a family graduation! He was very well mannered and handled our large table with eloquence and attentive duty. What a welcome and what service. He is a credit to this establishment and will only help it...
angela c . 2023-07-20
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From the moment we got there, we felt welcomed by the concierge. The staff were amazing, very friendly and helpful. We had the beef wellington, which we thoroughly enjoyed and was very well presented
Andrew Marsden . 2023-07-17
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One of the best meals I’ve had in a long time! My steak was cooked to perfection. Tender and flavorful ribeye, without a ton of excess fat. Truffle and chive mash was heaven. Finished with burnt merengue lemon tart- sublime! Service was exceptional from Caitlin....
Anteneen . 2023-07-17
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The Rise Restaurant is located at the Grand Hotel York. They also have another restaurant which offers a tasting menu, this one is more casual offering à la carte menu. There was plenty of options. Ordered the asparagus salad and the chicken liver parfait for starter. Unfortunately the egg white of the poached egg on the salad was undercooked and had to be returned to be cooked more. The staff was very professional and apologised a few times, so that was good. The chicken liver parfait was very nice. For mains we had the pork belly with a side of truffle mash, and the vegetarian burger. All very tasty, the pork belly had a perfect crispy crackling on top. The vegetarian burger had a falafel patty and fries and salad on the side. Very tasty. The desserts were delicious as well, especially the milk and honey one. There is plenty of drinks options. The staff were all very friendly and helpful, offering drinks and anything else we might need. Overall very nice experience, maybe a little overpriced for the food you get.
Ant . 2023-07-08
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Very nice restaurant. A little pricy but is worth it. The atmosphere is great, not tide as we expected. It goes from jeans and nice shirt to jacket (no ties!) For starters we ordered goat cheese tart and prawn crostini (the names are not the...
gusti017 . 2023-06-28
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Very nice and very welcoming by all staff, who put you at ease the moment you put foot in the entrance. Visited the 1906 bar for a sparkling glass to then have afternoon tea in the rise restaurant. Heather looked after us very well and...
Graham W . 2023-06-26
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We had a delightful meal in The Rise restaurant which was enhanced by the attentive and professional wait service we received from Rayne. He is a real credit to the hotel.
BackPacker230596 . 2023-06-24
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Rayne gave 5 star service throughout our experience. What an amazing young man ! All the staff were incredible
Excursion09045219430 . 2023-06-21
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Bearing in mind this is the only 5 star hotel in York, this restaurant was very underwhelming. Young, inexperienced waiting staff (but very pleasant), food ordinary and expensive. The smallest and least impressive wine list I have ever seen in a supposably top restaurant. Will...
A6513XQpeterg . 2023-06-19
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The afternoon tea and service was impeccable, it was a shame that we had to leave early. I will definitely be visiting again when I next visit York.
Joe Curtis . 2023-06-17
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Heather our waitress for the afternoon was very professional. She gave us just the right amount of attention during our afternoon tea explaining what teas and coffees were on the menu and explaining exactly what food was being served. The food was very good apart...
David142142 . 2023-06-12
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A little disappointed with our dinner. Quite a strange menu. The asparagus salad was actually a warm dish and the goat’s cheese tart was cold. Surely it should have been the reverse. As for the garlic bread, it was really bland. The birthday cake we...
mimi7591 . 2023-06-11
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5*? Hot buffet which was very average. A La carte which differed from the web site; no smoked haddock, no shrimp cerviche! Poor selection of fruit. Overall not at all 5* standard! Compared to Rockliffe Hall, Swinton Park etc this was sub standard.
Peter B . 2023-06-11
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Excellent service from Rayne, our server. Dinner was the lamb rump shepherd’s pie with roasted potatoes and maple-glazed carrots, along with a wonderful salad, olives, and a dessert of chocolate praline with coffee ice cream. Dining room was refined and spacious with an interesting view...
brucep575 . 2023-06-10
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We have stayed at The Grand Hotel many times over the years but usually eat out in York. We decided to give the restaurant in the hotel a try after reading all the good reviews and we were very impressed. Service by Rayne was excellent,...
VickyB1975 . 2023-06-04
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We had drinks on the terrace and returned later to the bar for the live music, relaxing and stylish bar. The young lad, Ned , was an absolute star, chatted to us for ages telling us about all the city of York.
KatharineHJ48 . 2023-06-04
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The staff are nice, the service (by Rayne) was efficient and the food was great. The slow cooked glazed beef cheek was fantastic. Wine was decent and the milk and honey dessert was interesting.
shannonmmarie . 2023-05-31
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The place - decor and location were lovely, impressive but relaxing the food - it was simply a beautiful meal, all beautifully cooked and presented we enjoyed it very much! Served by Rayne - very helpful and pleasant!
tracywN9656OO . 2023-05-30
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Lovely restaurant and amazing food! Extremely friendly staff, Polly looked after us really well and one of the best waitresses we have had in a long time! Thank you! We will see you again soon.
Steven D . 2023-05-28
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Great food. Super friendly and accommodating staff. Rayne in particular was great. Will be back next time we are in York.
aislingz2023 . 2023-05-27
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Gem in the City Centre!!! Highly recommend and definitely worth coming back! Friendly atmosphere and staff extremely attentive.
Iuliana Elena . 2023-05-25
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Afternoon tea in the rise was amazing, very well presented, extremely tasty, a real treat and thoroughly enjoyable, we would definitely go again!
Kerry B . 2023-05-24
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This restaurant was in the hotel where we were staying. The food was delicious and service from Rayne was attentive and efficient.
julia f . 2023-05-24
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The Bavarian baked Alaska dessert could have been better - it could have been bought not homemade.
Ian Marr . 2023-05-23
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Fantastic afternoon tea, served by a lovely and attentive waitress Heather. Delicious sandwiches, tea and cakes in a lovely atmosphere. Highly recommend.
NickHudgell . 2023-05-20
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I can not recommend the rise enough we came here for our 1st wedding anniversary the food was incredible and the staff were first class attentive polite friendly and very knowledgeable the attention to detail was second to none they also wrote Us a little...
natashafJ1710SD . 2023-05-20
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We had a very nice Sunday night dinner at this restaurant. Rayne was an excellent server in all aspects of our meal. The UK is very accommodating in being aware of food alergies (which I have); Rayne was especially vigilant in making sure my dinner...
MSF1518 . 2023-05-15
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We had Prosecco Afternoon Tea here. What a great experience, the food was the best we have had for afternoon tea. We left very full and would definitely recommend.
Marcus Lagowski . 2023-05-09
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Excellent restaurant, would recommend to everyone. We was treated like we was special by all staff, food and drink was amazing and the atmosphere was perfect. We had a lovely evening and would definitely go again.
Maps61778285716 . 2023-05-02
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Fantastic evening- had booked for our ten year anniversary and were treated like royalty. Went above and beyond to make it a lovely evening with a card and chocolates. Food was incredible. Served by Ned who was extremely knowledgable and helpful.
JamieW2638 . 2023-04-29
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We went in for an afternoon tea and the service was without a doubt very slow, the food came a long while later, macaroons were undercooking (mushy and soft), the sandwiches were underfilled. This experience was very surprising in itself! The floor was half empty and they were aware of the time crunch but still took their time, so was not the most ideal of places to be but we were able to book a few hours beforehand. The only reason why I gave them 2 starts and not 1 was due to the food tasting decent (aside from the lack of filling, and the macroons being undercooked). Hopefully when they see this review, they'll take the feedback onboard.
May . 2023-04-28
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It was a lovely meal, food was amazing and service was outstanding. We were served by Rayne who was very very attentive and added to our evening.
Over P . 2023-04-22
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Delicious food, but slow service. If you’re constantly trying to catch the eye of the serving staff, something’s gone wrong. This wouldn’t put me off revisiting though.
Martin Harrington . 2023-03-29
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Gorgeous little gem. Lucky enough to stumble upon it before the queue built up. Food and service a delight.
Anthony Turner . 2023-03-26
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Sensational food and service! The atmosphere was lovely as well. Staff were very attentive. From starters to main to dessert, all the food was cooked to perfection, and all the dishes we ordered were had lovely presentation. Ned looked after us really well. We will definitely go again the next time we visit York. 100 percent 5 star!
chris rushworth . 2023-03-18
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Afternoon tea was good, but the service was pretty poor after a promising start.
nicola wibbz . 2023-02-25
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A wonderful meal— very welcoming atmosphere and each dish we ordered was excellent and crafted with care. Of note was the Milk and Honey dessert: none of us had ever tasted anything like it before so it was a special revelation.
Claire LeBlanc . 2023-02-21
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I've been to Rise twice and have loved it both times. The food is top class and so tasty. We did need to queue for a short time but it's worth it. The place is constantly full as it's so impressive. I'd recommend the Turkish Eggs. Great service too.
Debs Middleton . 2023-02-14
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I had seen some mixed reviews before coming, which made me slightly apprehensive. However, I have to say I was impressed. The service was attentive and friendly, the food plentiful and tasty, and the restaurant has a warm, inviting atmosphere with a nice ambience. I enjoyed watching the chefs work in the open kitchen, and they took great care over the food. Being in a 5* hotel it is towards the upper price point, however given the quality of the food and service I was a happy customer. I would recommend a visit.
G A . 2023-01-20
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Very slow service on drinks from bar, very fast service on pre-made afternoon tea. Food was good, but savouries went too fast, didn’t really stretch to two people, so as with Betty’s, The Ritz, Fortnums or anywhere selling afternoon tea, we asked for a sandwich refresh. Embarrassed waitress muttered about going to find out but then ignored subject for the rest of the afternoon. Poor training and lack of supervision and management evident for £250 for 4 people. To be picky, but honest, first drink spilt on table by waitress, who focused on replacing it rather than cleaning up which we did. Drinks never arrived together always 10 minutes apart in batches. Asked for a Champagne Cocktail, which is a recognised drink, but got a cocktail made with champagne. Rainy day, large restaurant filled up in the end and one free standing coat rack (December) was teetering and very difficult to find your coat four layers down without taking everyone else’s off. Five star experience? Adjourned to the main bar of five star hotel with 40 minutes to go before taxi, yet waited over 20 minutes for drink to arrive, very slow, understaffed and not five star at all. General lack of supervision and oversight, does not warrant five star claim or prices without attention to detail on everything.
Richard Tindle . 2022-12-30
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Saturday night, but very quiet and no atmosphere. food ok, but defo had the vibe of it had all been pre-prepared.
Joseph Redshaw . 2022-11-28
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During our stay at The Grand, York, we enjoyed an exceptional dinner at The Rise Restaurant. It boasts stylish and modern decor, with the ability to see into the kitchen and watch your food being prepared. This is a lovely addition to the dining experience. The food was delicious, highly priced but definitely worth it. The waiters can’t do enough for you and are so welcoming, the wait times are short, the utensils and other table decor is impeccably clean and it has a great atmosphere to it. We will absolutely be returning and encourage others to do the same.
Alexandra Connolly . 2022-10-27
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What a waste of time and money! At £70 per head for a three course meal in a nice setting we certainly expected more. The food was mediocre at best. 45 minutes between courses is too long and to cap it off 40mins waiting to be able to get the bill pay and leave is taking the p*ss! The staff apologised but turned and laughed to each other immediately after.. oh and the £100 voucher we had taken from us on entry had been misplaced. The restaurant is a walk through for the people at the bar across the hall so they can smoke on the balcony. What was the £15 service charge for? We didn’t have any water etc and we’re not in Italy? The parking is at the NCP multi-storey across the road so you get to navigate the swarm of drunks on the way out and pay your £11 for 3 hours. Nice little finisher to the wasted night.
Robert Cassidy . 2022-08-06
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I took my husband here as a birthday treat and he loved it. The food was incredible and the service was fantastic. The staff couldn’t do enough. We were given breads with oil and special butter to nibble before the starters arrived. I ordered the scotch egg. At the end of the main course we were both stuffed but we forced ourselves to split a dessert because it was too good of an experience to not. We ordered a dessert called something like “milk and honey” and it was brilliant. 10/10. Would definitely recommend this for someone wanting a fine dining experience. We cannot wait to go back.
Scott M . 2022-08-04
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Best Brunch Evah! We sat down straight away at the bar I had poached egg and avo on toast (poached eggs were just perfect, not too runny) and the avo was nicely seasoned. Husband had the Wild mushrooms, which were so delicious I had to insist we shared plates. We both had lattes - really really good coffee. Tissy served us and was really helpful and chatty. It's the second time we've been, and we'll be back!
Cromerty York . 2022-08-04
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Coming with high expectations set by my fellow reviewers we where rather disappointed. Not so much of the kitchen - it is what you would expect from a restaurant, yet by the service. Likely not enough trained, the management should more care about skills and experience of its staff. Standards like opening/tasting a bottle of wine should be known. I had to return my espresso 2 out of 3 times because it was cold. It simply stood at the bar for just to long not being served. Organisation mattes - and this is what management is responsible for.
Robert Ferstl . 2022-08-03
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