Based on 192 opinions finded in 1 websites
Based on 192 opinions finded in 1 websites
Nº 462 in 531 in Teignbridge
Nº 97 of 111 Other cuisines in Teignbridge
Opinions
Service has been fantastic, I joined my family for a few days over the past week and James has been an amazing host - chatty, accommodating and outright friendly. Had food one evening, wouldn't necessarily recommend the ribs, but for drinks and socialising The Retreat is a great place to go! Will be returning! Adam from Bristol (3 dogs)
Adam C . 2024-10-03
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Lovely hot food, quick service and value for money. Staff polite and attentive. Lots of tables to choose from. Great spot to have lunch!
Kelly W . 2024-07-28
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We were staying for a midweek break during the Easter holidays at the resort and decided to visit the restaurant on the first night but felt it let down the park so didn’t visit again. It’s set up like a burger place and has a bar area and restaurant up the stairs - we arrived with our buggy and was told to carry it up (about 10/15 stairs) which we did even though afterwards we discovered there was a ramp to access this top area via an external door! We also asked for a Highchair for my husband to be pointed in the direction of them, they were all filthy. Staff were polite and friendly but as it was quiet (5 o’clock) they were happier to be stood around chatting to one another than checking on customers. My husband took our children to the toilet and discovered there was no hand soap (after wiping them up iykyk) so went to ask the bar staff for some and was told it would be replenished- bearing in mind he’s not washed his hands at this point - he came back up to where we were sitting and stood waiting. Saw the initial member of staff serving customers instead of refilling the soap so asked the waitress she said he was coming (even though he clearly wasn’t) so my husband asked if there were any other toilets in the hub area available he could use and she suggested using the disabled toilets which he did and after 10 minutes or so of faff managed to rejoin us with clean hands. The burgers were around £15 each and were tasty but very small - the children’s meals were fairly good portions (the burgers not the sausage and chips) but there was an offer on for children to eat half price - this was then explained that it was one child per adult eating once we’d ordered. Kids meals were priced at £8 each for just the meal not a package deal like other retailers that often inc drink/pudding. We didn’t stay for dessert. On our final evening we decided to try the on-site takeaway option and paid £2 for delivery to our lodge. We ordered Greek Gyros boxes (£13 each) and these were a huge let down the chips were lovely but the ‘gyros’ was just some plain grilled chicken fillets in a pitta bread with measily salad and tzatziki (which was the saving grace to give the dish some flavour) definitely wouldn’t recommend and the takeaway options were limited - a shame the burgers weren’t available for this?
Ellie H . 2024-04-16
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Appearances can be deceptive when you first step inside The Retreat Restaurant at Finlake. as it seems to be a laid back place. However, there's nothing casual or laid back about the excellent high quality food and friendy but professional service. The eatery serves varieties of mainly Burgers, Hot Dogs and Chilli, with Vegan options included, and I chose the Chilli Con Carne with Rice. The dish was cooked exactly how I like it and I polished it off in no time, followed by a helping of dark chocolate ice cream with chocolate sauce. The others at the table also waxed lyrical about their choices, served by an excellent team, who also bothered to keep us informed when there was a slight delay on the arrival of the food. The atmosphere was relaxed but highly lively when we visited, but the clientelle included people of all ages. My family and I were here at Finlake for my birthday weekend, and this eating place is one which I would highly recommend.
Wendy E . 2024-02-03
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Not a massive menu but what they do do they do amazingly. We had hopped to have the carvery but unfortunately they stopped serving that at 4. And we arrived at 5. However what we had instead didn’t disappoint us in anyway.
Laura B . 2023-12-03
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Was a little unsure to begin with after reading the variety of reviews. One recently classed as a gastronomic delight, another said they served black chips?!? Both are probably too far to the end of the scale, but we had a very pleasant experience. We arrived at Finlake, unpacked and wondered down to the retreat for some food. We hadn’t booked but they found us a table (would suggest booking though as others who arrived later were not able to get a table). Our food came quickly, it was hot and tasty, and the service was great - what more can you ask for? My wife and daughter had the pasta, good sized portion and very tasty, my son had battered cod and chips / again, excellent, and he devoured it. I had the beetroot and shallot tart, even though I’m not vegetarian, and that was also very tasty. Cant really fault the place considering it’s in a retreat like this, next to a Sports bar. Drinks are defo overpriced, but that’s pretty standard in the UK now. Overall, very happy with what we had and would go there again if we needed to.
Russell S . 2023-08-20
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Had a food in the retreat the chips were black poor quality and there was a dog on the table.no very hygienic
Tone G . 2023-07-09
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Finlake Retreat Restaurant is an absolute culinary gem! From start to finish, the dining experience exceeded my expectations. The stylish decor and warm ambiance set the stage for a memorable meal. The menu offers a wide array of mouthwatering options to suit all tastes. Each dish is a work of art, beautifully presented and bursting with flavors. The use of fresh, high-quality ingredients is evident in every bite. The attentive and knowledgeable staff made excellent recommendations and ensured a seamless dining experience. The panoramic views of the surrounding nature added an extra touch of magic. Overall, Finlake Retreat Restaurant is a must-visit for food enthusiasts. It's a culinary journey that will leave you craving for more.
godspowerann . 2023-06-06
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Whilst staying at Lodge Nine Finlake we visited the Retreat Restaurant a few times. The food was tasty, hot with a nice variety, and the staff were super helpful. The place was also nice and clean
ChrisDave73 . 2023-04-25
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The Hub Cafe was excellent for breakfasts - we had a full English daily, setting us up for the day. The staff were brilliant, super friendly and helpful. The menu selection for breakfast, lunch/dinner were great. There is a small shop at the back of the cafe which sells all the essentials in case you forget or run out of anything. The Retreat Pub Restaurant was great too. This offers a different menu to the Hub and was fresh, hot and tasty. Again fantastic staff.
Y3529VWbenjamina . 2023-03-21
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Had three roast turrkey dinners the three roasta potatoes were the tiniest blackest and awful ive ever been served the sliver of parsnip was also burts.the one slice of turkey tasted nice it laid on top of the burnt items and the watery swede,which was swamped with gravy.however the side of veg was nice.
C3950RQvalerien . 2023-03-15
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We visited on Sunday & had a delicious Roast dinner, was a really nice surprise there were roasts on offer as nothing on the website menu. Staff were very friendly & attentive & all in all we were impressed.
Susan N . 2023-02-23
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Great food, great service, wonderful place. We ate here a few times whilst staying on site. The safety and food were both lovely.
piklingj . 2023-02-21
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Great food, great atmosphere and wonderful staff. We couldn't fault anything about the Retreat, eating here twice during our recent stay within the resort
V8270FWemmanuelr . 2023-02-19
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Great food, wide range of choices, great staff. They need to widen there range of non/low alcohol drinks for things like Becks Blue, Thatchers or Sheppys. Apart from that they are faultless
clarkd152 . 2023-02-16
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The bar area allows dogs which is great, the menu was good and they also do a kids menu. There are two pool tables and TVs showing sports. The Sunday lunch was exceptional.
N7890PBsarahl . 2023-02-16
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Everything was lovely from the staff to the atmosphere, only thing we had a problem with was the menu was very limited for Vegetarian’s, it would’ve been nice to have had the Halloumi dish they serve in the Hub across the road on offer at the retreat
609pippac . 2022-12-30
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Restaurant is open until 9pm supposedly but we arrived at 8pm and tried to order food at 8.20pm and was told they couldn't take more orders for the kitchen. About 2/3 of the tables were empty. We went to Hub instead which is take-away style food. When we left at 9.05pm the Retreat restaurant was almost empty and staff were sitting having drinks (photo). Staff didn't recognise Finlake MyBand so didn't give discount on drinks. This was addressed to reception who swapped our bands but didn't offer to compensate for the missed discounts the previous day. Menu looked good so we tried again at lunchtime later in holiday. Bar choice and Fish and chips were good, hence 2 starts rather than none. Seafood linguine was well cooked but bland. Worst piece of steak we've ever had. Should have had it well done - it was inedible med-rare so dog got it. Didn't go again and never will.
Mymoschops . 2022-09-17
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Came here as a treat for kids after first day back at school having been swimming. The atmosphere is nice and the waitress was friendly. Food on menu looked expensive but went with it as it was a treat. The really straightforward food (salad, burger, paste for children) took absolutely ages to arrive (10-15 minutes for scoops of ice cream at the end for the kids). It was nearly empty so I’m not sure why everything was this slow. When we got the food I was pretty shocked at the portion sizes considering the price, eg £6 for two thin slices of sourdough toast and some herby butter….crazy. Feel a bit bad for the captive audience in the lodges, not sure we would try eating out at Finlake again when there’s so much better value and choice out there to be honest.
teebex . 2022-09-05
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We have visited this establishment on previous occasions and enjoyed the simple fayre, the drinks and service. During the current Covid protocols we have found the staff to be thorough and courteous in equal measure.However this latest visit left us concerned by the obvious lack of basic Covid-driven safety. Several guests arrived in the restaurant and wandered around whilst not wearing face coverings. At no time was this behaviour challenged by the supervision staff. I also noticed that our table had remains of food smeared on its surface. I brought this to the attention of the supervisor asking how this could have remained if, as she claimed, the table had been thoroughly sanitized prior to us being g seated. With something of a couldn't-care-less attitude she promised to send someone to clean it. Not surprisingly this didn't happen. When the food finally arrived it was poorly presented and of modest quality compared with previous experience.I suggest if you fancy some pub grub you should find a pub!
Peter W . 2021-06-18
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We visited the retreat most nights whilst staying at Lodge Nine on-site. the food was delicious, the service time was good and the food was fresh and tasty. We couldn't fault it at all
GlobeTrotter110011 . 2021-06-16
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Staff very friendly and organised, food was excellent highly recommend , only fault was more selection on menu would be good 👍
X3560OWpaiges . 2021-05-18
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Food is absolutely amazing!! Doesn't take long either, reasonable prices ! Staff are absolutely lovely!! Very very friendly, absolutely recommend to everyone !
Ryan M . 2021-05-15
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I stayed at finlake resort for 3 days and whilst I was here I enjoyed every bit. The first day we arrived we decided to sit outside and had food which there was plenty of seating and you did not need a reservation. The staff were very accommodating and even put the heaters on for us and our little puppy. Everything was great, variety on menu, service, staff, cleanliness and presentation of food, however my starter I could not say the same. I started with the mussels and my boyfriend had the honey belly pork. Unfortunately these mussels were not right and as soon as I put one in my mouth I immediately spat it back out on the plate. I never ever would do something like that but I was too concerned there was something wrong with them and decided after a few attempts to return them and informed the waitress they tasted very off. Once I had, the manager came over to our table and gave his apologies however said that he saw no problem with them and believed they were fine. Each to their own I could not eat them and the manager asked if he could get me something else, I declined and it was taken off the bill. However everything else was great. The belly pork, scampi, fish and chips (my boyfriend did opt for the mussels for his main but changed after my situation with them) it was all lovely so it was such a shame I had such a bad experience. We also had sticky toffee pudding, there was only an option for ice cream and we would have loved custard and a bit more toffee sauce! Other than that we ordered with the retreat and the hub throughout our stay and had no further issues. I would go back despite the mussels I’ve added a few pictures of meals we had during our stay.
brook97 . 2021-05-10
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lovely food and wonderful service. they have a good selection f food which was always cooked to perfection
Y3526OOlucyb . 2021-05-10
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Wonderful place to eat. great menu, tasty food, cooked freshly with wonderful staff. Not much for the kids to do though as they easily got bored when waiting for the food to be cooked and served
FlashKateH . 2021-05-03
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It’s such a shame that we stayed a month before the restaurant could open for serving indoors. We have a few takeaways and they were wonderful. The burgers were a huge hit by all. Hope we can eat in on our next visit.
paigecY4777CD . 2021-04-22
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Had been looking forward to spending Christmas at Finlake and Finlake/the retreat went above and beyond my expectations. Sam (who was in charge of organising the meals etc.) was amazing and accommodating to my dietary requirements which was perfect and made the day so easy. The meal itself was absolutely delicious! Our waiter George made our experience relaxing and enjoyable. Thank you so much to all the retreat staff!
toulamayharris . 2020-12-26
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After spending a week at the site and visiting the restaurant daily for drinks and food. We booked a table mid week for my husband and father to watch the rugby. After 10 minutes of rugby it was turned of for the news (bar area advertised as a sports bar). Customers were aggressive at my husbands request to watch the rugby, it was very clear that staff knew customers that were aggressive. We have been coming to the site as a family for 30 years but will not be returning. We also had raw chicken fillet from the take away service on two occasions. In addition when trying to contact the customer service line there is no details online.
243tanyag . 2020-10-31
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Wonderful! The food was delicious and hot! The staff were lovely and helpful. We ate here most nights whilst staying at Lodge Nine - mainly as the kids really enjoyed it and ate well - as did we,
GlobeTrotterRayL . 2020-10-23
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Clean and tidy only dine there once as pricey and could get more for money elsewhere shame as they could do with more people in there.
677dawna . 2020-10-21
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We ate twice here over our stay. All of the staff were absolutely amazing and nothing was too much trouble. The food was delicious. The sunday roast was delicious and excellent value for money. It was two of our parties birthdays and when we arrived there was a 16 and 50 key ring for them with toffees. Such a kind gesture. All of the covid safety measure were good. Definitely recommend.
Sharon R . 2020-10-18
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Excellent food and very reasonable prices! I really recommend the Finlake mighty beef burger! Best burger I’ve had in this country! It has a fried egg, mushrooms, bacon, cheese, lettuce and tomato in a brioche bun. I also had the churros for dessert which where also lovely.The restaurant has a “posh” kind of feel but is welcoming to everyone!
BethCM13 . 2020-10-12
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We weren’t terribly impressed with the food. Although it was freshly cooked it was very greasy. We sat outside due to Covid, only to find everyone else was sitting outside to smoke, not for health reasons! All tables were filled on the terrace and virtually everyone was smoking.
FellowTraveler745632 . 2020-10-07
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Lovely food and fantastic service. You can also take your dog! We stayed at Lodge Nine within Finlake and ate most nights in the Retreat as the menu was good and the food tasted divine. Avoid the Chocomint Sunday - that didn't taste so good
ClaireHannah71 . 2020-10-02
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We visited whilst staying at the finlake holiday park. I appreciate that covid 19 restrictions were on but there is no excuse for the poor quality food. We were a family of 4 and ordered different dishes . The food was of a poor quality . My burger was raw and not cooked. There were no staff about to highlight this to and I did mention this when the dishes were collected. All that I got was well you ate most of it. This was from the manager as well and I would have expected a lot more, an apology would have sufficed especially as the restaurant wasn’t cheap. There are a lot of pubs and restaurants nearby and I would suggest people use these. The holiday part is well worth visiting just not the restaurant
neilthornton . 2020-09-26
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We went to The Retreat on 16th September 2020 for my Mums birthday meal as we didn’t want to go far from the lodge. We had eaten food from The Hub and enjoyed it so presumed we would enjoy eating here. We were so wrong.We ordered; Gammon, Chicken Burger, Rump Steak and Scampi. The Gammon was lovely, a really pig portion and very tasty. The Scampi was dry, like it had been over cooked, but there was a large portion so was good value for money.We asked for the Rump to be medium rare, and it came out more medium well. Other than that it was only ok. We asked for the Chicken Burger to be without coleslaw and sauce. It came without these but also without the cheese and bacon it should have. We sent it back and it was quickly rectified. This was the most disappointing main meal, the chicken was dry and over cooked and the bun was dry and tough. We decided to take a chance and see if dessert would be better. We ordered Cheesecake, two portions of Churros and a Chocolate Sundae. The Cheesecake was lovely. The Churros were filled with oil and pretty much inedible, the chocolate sauce that went with them was cold and did not have much flavour. Instead of a Chocolate Sundae we were presented with a bowl of vanilla ice cream. We sent that back and it was replaced with a rather hastily made Chocolate Sundae (chocolate ice cream in a glass with whipped cream and a bit of chocolate sauce, not really a sundae in our opinion). Overall we are extremely disappointed with our meal. We have had some lovely meals at other onsite restaurants (at other parks) but this was a huge let down. We paid £78 for 4 of us. Our recommendation is to skip The Retreat and drive 10 minutes up the road to Ten Tors Inn where we had a delicious two course meal for less.
pinkydots15 . 2020-09-18
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Excellent Covid procedures with temperature taken before entering. The food in the restaurant was fantastic and with a great famil atmosphere and thank you especially to Justina, Gaby, Millie, Kate & Sam.
tgm319 . 2020-09-06
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Absolutely avoid at all costs. We have been to Finlake on many occasions and tried the retreat as we had resort vouchers and the spa was unavailable. On our visit we had nachos for starter best part of £10 might I add. The nachos were stale with a distinct lack of cheese but getting it half price as part of eat out to help out. We visited again a few days later with family. We all had a basket meal 2x scampi 6x chicken. All of which took ages to arrive, might I add in an empty restaurant. When it did arrive the chicken was so spicy it was inedible for my younger children. When I told a member of staff we were told that’s how it always comes. Ok then. The biggest shock was the bill. For 8 basket meals and 7 soft drinks it was nearly £80 There are so many better place where you can eat get in your car and go explore.
806vickiu . 2020-08-31
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What a disappointment. Service was incredibly slow and the food took forever to come out... and when it did, it was wrong, poorly made and tasteless...The menu offered starters as a main portion for an extra £5 per meal. There were 6 of us, 2 of us had ordered the nachos and the sesame chicken strips as starter portions and 2 of us had ordered the same meals but as the main meal portion size. However when the main meals came out the portion sizes were EXACTLY the same as the starter potion!! The only difference was that the chicken strips were on a bed of french fries (which only cost £2 on the menu).. so how is it we paid an extra £10 for these two meals to be bigger but they were the same size with a few extra fries! We sent back the food and they did provide two larger portions, however this should never have been an issue in the first place, makes you wonder how many other people they rip off? The burgers were also incredibly bland & had no flavour. We wouldn’t have minded so much if the meals were cheaper than the usual restaurant prices yet the prices for all the meals were the same as any other nicer restaurant.. It’s a shame because this restaurant is based on such a lovely holiday complex however the food and service does not reflect the location. The only positive things about the place are the staff as they were helpful when our complaints were made and the nachos were pretty tasty, but would be shocked if they weren’t tasty given the ease of the dish. Will not be going back !!
Jess150400 . 2020-08-23
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Ate here twice, whilst staying at Finlake. Once for lunch and once for dinner. The lunch was ok, but the atmosphere was lacking and service was slow. Whereas for dinner, great atmosphere, excellent service and excellent food. Thank you.
wishywish . 2020-08-19
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2nd time we had eaten here, first time being last year. We decided to give it another go as heard the kitchen staff had changed Won’t be going back a 3rd time. 3 meals were order and all were very poorly executed, and for pub grub it’s not cheap either. Save your money and use your lodges cooking facilities
helen r . 2020-08-16
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We have had 3 lovely meals at The Retreat this week. Everything is very organised, Covid wise. The staff are friendly and efficient. Food really nice. A special mention for George who looked after us very well during our meal tonight,thank you
Mandy W . 2020-08-16
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Decided on a take away on our last night. Very happy with the range of vegetarian options. PiriPiri chicken pitta was delicious as was the pizza. Choice of two types of chips. Garlic bread was slightly charred and the chips were a little cold but we blasted them in the microwave. Reasonable price too.
faith220 . 2020-08-09
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First night at Finland. Went for a light dinner for children. Reasonable choice. Chips were a tad greasy and chicken burger over done. Overall it was reasonable. Friendly staff.
miles198 . 2020-07-21
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On arrival we was seated by a female member of staff. At the point there was 1 other table occupied. She just disappeared. We were left sat there for 10/15 minutes and ended up having to get our own menus. We waiting a good 20 mins for someone to take our drinks order which came out in drips and drabs. The food took a while and for the prices the food wasn't great. Scampi was rock hard and very minimal for the price. The burgers were dry and burnt and the egg was rock soild.It took over 2 hours to order and receive our food. The nachos were huge and very nice. It's a cheese sauce rather than grated cheese but it was nice.Chips were not nice and left on pretty much all 8 of our meals. They tasted cheap and frozen. The staff did apologise and took the scampi off the bill and for the terrible service they took off 1 bottle of wine. The gentleman serving us was polite and apologetic but I defiantly wouldn't reccomdened or return. X
Meander384719 . 2020-03-10
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Great food and great service.Really nice atmosphere with simple modern decor. Some issues with food on our first visit as a chicken burger was over cooked but the issue was soon resolved. Menu had some great choices. It’s a short walk from the cabin if you don’t want to go off the Finlake site but still want to enjoy a nice meal.
Cube2525 . 2020-02-28
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Situated at beautiful Finlake, this is a place to eat, though always check opening times as this a very special eatery. If you stay here, you'll know. The whole Finlake Team surpass expectations. Well done!
Phil S . 2020-02-20
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Only ones in restsurant and yet everything overcooked. Staff were fine, but got vibes they were all winding down for Christmas.
styxhexenhammer666 . 2019-12-26
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Decided to use the onsite restaurant for a family meal, meals came out cold, 10 minutes between bringing meals out so some were almost finished while the others were coming out. Waiter had to ask the manager everything so we were left waiting a lot and the children were looking forward to the little arcade, where only one machine worked. Shouldn’t have bothered! It wasn’t the best experience!
Getaway669349 . 2019-12-16
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Family of four and a quick weekend away at finlake - the rain took us to choosing to eat at the Retreat - at 2pm they saidThey were still serving food but there was a 40 minute wait - we asked why 40 mins as it wasn’t full despite the weather They said the kitchen was struggling to catch up from a busy breakfastAnd they were trying to get ahead for a venue in the eveningCouldn’t ask the kids to wait nearly an hour for food So we took them to the HubNo waiting times at the Hub But not seats available either as parents were reserving seats for kids in the soft play We did ask some adults on a table for 6 but only two adults were seated - if we could sit but they declinedSo two attempts at trying to eat and we decided to go to Chudleigh and eat at the PhoenixThat’s twice since we have been here we have had to go to the Phoenix to eat I’m sure the food is great at finlake But the service isn’t
tibbyp2019 . 2019-11-23
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Food was ok, not a large menu but it was hot. The staff seemed very overworked and did take a while to be seated. The main issue is the weird ordering system whereas you are seated and given menus but you order at the bar (which was not massive) ..would be ok if designated till but you just had to hope the server realized you were next and push your way to the front . I dread to think what would happen in height of summer as it was bad enough out of season
piglet6467 . 2019-11-12
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Nice Cavery - Vicky the supervisor when out of her way to improve and make our experience just perfect.
the-norwoods . 2019-11-06
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After a visit to Paignton Zoo neither of us wanted to cook so we booked a Sunday Carvery for ourselves and the two young ones. The wife collected food for the children whilst I entertained them. When she came back she sent me up for my food the female chef politely suggested I wait a few minutes whilst they reset. The food was worth the wait - beef and Yorkshire pud, roast pots, cauliflower cheese, carrot and parsnip, leeks, kale and gravy. The missus had the pork and could not eat the potion given. So I tried the pork thank you chef.
Lishman1 . 2019-10-21
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Visited with a friend to try the new winter menu, for starters we had prawn cocktail and garlic mushrooms both were fresh and tasty, for mains the fish pie which had large chunks of fish in a delicious creamy sauce topped with mashed potatoes and the chicken pie which was served in individual dish full of chicken and seasonable vegetables topped with puff pastry, perfect for this time of year. Staff were friendly and helpful will definitely be back very soon.
tgm319 . 2019-10-12
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Me and my boyfriend visited the retreat whilst staying on site last week. I’m coeliac so realising they had gluten free on the menu was amazing to me so we were super excited to try.
Abi S . 2019-10-05
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After reading rave reviews thought we would have a carvery on Sunday. Really disappointed the food was Luke warm, potatoes so small they were rock hard and waited for cauliflower cheese to be restocked and it has clearly just come out of the fridge / freezer it was stone cold. After complaining a bit was taken out and put in the microwave still cold in the middle. The only saving grace was the lush pudding but there was only a choice of 2 types of pudding so couldn't really go wrong. The menu and food has really gone down hill since our last visit and even with a £20 discount voucher offered at the beginning of the holiday to tempt you to eat there it was not worth the risk again in my opinion. Bit gutted really
Dee-anne H . 2019-10-04
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We were really nervous about coming here for food because of the recent bad reviews, however it was absolutely delicious. I’m not sure if something has changed recently (maybe a new chef, menu perhaps) but the meals we had bore no resemblance to the ones described in the other negative reviews. We came on three occasions during our holiday; the first time we had the carvery, then the second time we had the pulled pork tacos, burger and kids spag Bol. Then the third time we had the rack of ribs, chicken wings and the kids spag Bol again. It was all really delicious (especially the ribs, the meat was so tender). We were so impressed by the fact that so much of the food was homemade, all the marinades, pasta sauces, burger patties. Someone at this restaurant is clearly a very good cook! The only negative I’d say is that menu isn’t that extensive and there’s not much choice on the desert front. Other than that, we loved it
RTW2011 . 2019-09-14
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If You can leave the site , don’t ask just eat else where! Poor service not value for money kitchen staff must b in from school placements ,
aksjdidid . 2019-07-11
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the bar seems alright, friendly staff. restaurant, staff just want to go home. food is dreadful and way overpriced, appauling.
Rocket M . 2019-07-04
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Very limited and basic uninspiring menu, but meals ordered were okay. Asked to see the desert menu and you can only choose from a sundae or a brownie!!! Plus points, very friendly server and a clean restaurant.
eddierob . 2019-06-22
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To eat on site the food was very hit and miss, the waiters were all polite, but you had to check everything was right. We did have Sunday carvery which was good, but on fish Friday, the meal we had was ok ish but we ordered mushy peas which didn't arrive until we had finished our meal.
797clivep . 2019-06-02
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Asked if the sausage and mash from the children’s menu could be done as an adults got told no so ordered it as a child’s it then came out with no gravy when asked if we would like any sauces I said yes gravy to then be told sorry no there’s none made up!! My husband asked for steak medium to well for it to come out dripping blood when he let the manager know she replied it is a tough one steak! not when your a chef! She then took it and brought back the same steak and just added a few extra chips was really disappointed with the service and food
Trip596561 . 2019-05-23
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We have eaten here many times previously and have always found it excellent. That’s why after a recent very poor meal (Thai beef salad was inedible) we tried again. Second visit was excellent
ToucheTurtles . 2019-04-21
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We were looking forward to having a cooked family breakfast during our stay, we were so disappointed. Breakfast price does not include Tea and coffee, making it very expensive, when the drinks arrived my tea was served in a cup 3/4 full with tea bag in, no spoon or milk, had to go and find my own teaspoon and go to the buffet counter and use the milk from the cereal and ask for some extra hot water to fill my cup. The breakfast hot food was average except for the sausages,
620philippam . 2019-04-20
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We ate here twice for dinner and lunch. Tapas selection was tasty and portions were enormous. Chicken strips and burgers were tasty. Sandwiches were well filled and bread was really fresh. My only complaint would be lack of availability. They seemed under-prepared for the first week of the Easter holidays. During our dinner they had no bitter on tap and no Shiraz. The following day no chicken was available. However, servers were really friendly and food arrived quickly.
Cazzarich . 2019-04-13
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Visited this place 3 times over the week, twice for drinks and once for the curry night. Service was really poor, staff not at all talkative and not clear on whats going on. 2 new staff members from another park also not clear how to operate the tills-wheres their training? Felt sorry for them really. They ran out of coke on one visit and left me waiting whilst someone went off to get some bottles from the shop, the curry night was the worst. £14.95 for a “curry buffet”. OMG! Empty food trays on the hot counter, hard and dry samosa’s, oily deep fried mini popadoms you get in packets. Asked where the food was, reply was don’t know, think its coming. Tried asking for the manager who wasn’t available seemingly, finally ate after a 15 minute wait and all my family had finished their meals. Probably the worst curry I’ve eaten sadly. Really poor food offering on this occasion. Worth pointing out that you get 10% discount by paying on your finlake band, but note that all food and drink is at least a 10% premium to most places anyway so think this is how they spin the “deal”
Monkeyzee . 2019-02-24
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As a lodge owner we tend to eat in or go to local pubs. However we decided to try the steak night yesterday and were very pleased we did. Our steaks were cooked exactly as we ordered, one rare/one we'll done, and were very tender. The chunky chips were perfect as was the pepper sauce and coleslaw. I managed to find room for a dessert and the chocolate brownie and ice-cream was delicious. Well done to the chef for a lovely dinner.
hampshirelass552 . 2019-02-21
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Ate out here on our first night of stay at Finlake. Everything was cooked just right. I had a chilli burger and it was very tasty. My girlfriend really enjoyed her food as did the kids. Deserts were also very nice. Licensed bar too so a couple JD and cokes were enjoyed :) a little bit pricey but it’s a restaurant on sight so we sort of expected that. Would recommend
D16P . 2019-01-27
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We had a couple of meals here, food was cooked well, lovely staff and there are areas where you can take you dog. There is a bar on premises too. We had a lovely time and recommend it highly.
moonshinelady . 2019-01-26
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Whenever we stay at Lodge Nine within Finlake (privately owned and privately let lodge - search Lodge Nine - Finlake in google or Facebook) we always eat and drink here.
Reliance Manage... S . 2019-01-23
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Had a lovely time this Christmas at finlake
sandieb479 . 2019-01-01
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We are staying at Finlakes so decided to eat in the onsite restaurant. We had booked a table as recommended by the bar which we could see why with not very many covers for such a large park.
senseinige . 2018-12-31
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Good choices on menu. Food was plentiful and tasty,and service very good. Did not have to wait too long. Suitable for the family.
876lewisb . 2018-12-12
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Thankfully we left it til the last night to visit the restaurant. 2 steaks for £22.50 offer was on so we decided to give it a try. We ordered 2 steaks, one medium, one medium rare, onion rings and sauce at extra cost. The waiter brought the medium well first - alarms bells started, when I informed him we didn’t order a medium well he returned to the kitchen to check, returned with the same steak and confirmed it was medium rare. It definitely was not. We sent it back, I ate the medium whilst waiting, half of it was just fatty and inedible. The medium rare came out better the second time, apart from the fatty parts. Think that’s just down to poor quality suppliers. The whole experience was Really disappointing and the staff are just young and don’t give good customer service. Unless you are over 60 and they are after a tip. Witnessed that before we ate. They stop serving at 9, and are more interested with finishing and going to the silent disco as we were lucky enough to listen to that conversation. They knew we had crap food and did nothing about it. No management in site to speak to. No discount, or even offering a new sauce to go with the new steak. Ruined our night, glad we didn’t rely on eating out every night!
wedgie4 . 2018-11-08
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After spending the morning watching my grandchildren in the pool, it was nice to be able to eat on sight .Basic menu but the food was hot and adequate and reasonably priced.
RosieRoun . 2018-10-29
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Food here is good if you don't want anything challenging or fresh - its mainly Wetherspoon quality and doesn't offend anyone - frozen food wholesale delivered - microwave ready meals - deep fried food and sandwiches etc - pizzas are now available up to 9.30pm in the peak season and they deliver to the lodges etc which is great - breakfasts are the best - they cook eggs how you like them - would be nice if they opened for 8am instead of 8.30am - coffee is Costa and great although the machine in the small shop isnt up to standard and we were often given poor coffee that was re made - again staff are great in both parts and go the extra mile when you talk to them
sandieb479 . 2018-10-03
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Family holiday and It was a fantastic week, staff were fantastic especially the retreat staff and maintenance staff. The retreat staff were very polite in the restaurant and bar area, High quality food with a great service.
markdraper2309 . 2018-08-24
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Booked a table for 6 people on Thursday which should have been "Curry Night" but on sitting down we were told that there was no curry due to non delivery and we were handed the a la carte menu which had a curry on it, so we assumed that as unavailable as well, so didn't order it. Imagine our annoyance when we saw other diners being served curry. The food we did get was good, service was good and prices not too bad.
MolCheltenham . 2018-08-22
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Just got back from an amazing meal at The Retreat , the service was exceptional, we had James as our waiter he was fabulous nothing was to much trouble , he came over and had a chat he made our evening special. As for the food three of us had gamon cannot recommend this enough could not fault it was delious, my son had the finlake meaty which he said was awesome, he couldn't eat it all so James boxed it up for him for either supper or breakfast . I cannot recommend the retreat enough ,great food , great staff , perfect .
sammyro . 2018-08-04
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We popped in yesterday and took advantage of their ‘World Cup sharer’ it was £30 for a 4 pint pitcher, 2 burgers, dirty fries (amazing!!), onion rings, chicken gujouns and coleslaw.
Dave B . 2018-06-29
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We had a meal monday night I had a very bland and dry carbonara and the wife had a very salty duck dish Money down the drain Went to the manor inn (lower Ashton)round the corner a few miles away Same prices but much better
John W . 2018-06-29
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Have popped in on more than a couple of occasions when staying with friends who own a lodge in the site.
Andy F . 2018-06-12
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Family and I enjoyed our meal at the Retreat restaurant. My steak was well cooked and tender. Wife enjoyed her fajitas and my daughter really liked her fish and chips - which was well sized for a child - something not always true!
609edward . 2018-06-09
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Not very impressed. Took ages to arrive, can’t deliver chips? We had 3 pizzas all were over cooked with the crust made if rock! It’s convenient but certainly not good.
Adthecat . 2018-06-04
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Have eaten here 2 times over the last week and food and service have always been excellent. Food very good value. Boose was a bit expensive. Will be back.
ToucheTurtles . 2018-06-01
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Had a lovely meal while staying here at Finlake. Very nice food and friendly staff. Ate outside in the sunshine
Jill B . 2018-05-19
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We had a very nice meal while staying at Finlake on holiday. Service was a bit slow but the food was good and the staff pleasant. The tables were well spaced out and the place clean and bright.
ChippyB3 . 2018-05-13
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We are owners at Finlake and have used the Retreat on and off over the last three and half years. We feel that it lost its way for a while but have to say that on the last three visits we have been very impressed.
susiewongBristol . 2018-05-03
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Menu same for entire week. On specials nice i.e. curry night they actually ran out of curry. Flat coke constantly. Ceasar salad got smaller and smaller each day. They forgot the bacon bits on my salad, when I mentioned it, they took the salad back and literally threw 2 rashers on top. Bit shabby if you ask me. Was OK. Nothing to rave about.
Tazzy E . 2018-04-30
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Visited with the family whilst we stayed at this lodge resort. I was worried from previous reviews I had read but it was surprisingly good, tasty and suitable for the children. Steaks were well cooked and tasty and well presented. Not a lot of ambience but there were only a few diners. Well worth a visit and reasonably priced.
Janeyjou . 2018-04-30
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ate here four times during our weeks holiday . each meal was lovely, all staff were really friendly and offered to take photos of us all
sammyro . 2018-04-09
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We tried ordering a take away from here but couldn't get through so we decided to eat there, luckily they allow dogs in the bar area.
Glyn B . 2018-04-04
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Stayed at Finlake this weekend and had a lovely stay, went to the retreat on the first night and wasn't sure what to expect. Was really pleasantly surprised by the quality of the food and the service, our waiter George was really friendly and had a lovely chat, the food was also really good value for money, tasted good and decent portions.
Lizbessell . 2018-03-18
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I booked a table at this restaurant for a family meal, I rang in the morning.. at first the man on the phone said there was no need to book as it seems quiet today but as there were around 8 of us I wanted to make sure we would have a table.
hlouswa . 2018-02-08
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Very impressed with both quality of food and service. If there is a negative it’s that the restaurant is only briefly mentioned in the welcome book, a facility like this really warrants a dedicated telephone line and both dine in and takeaway menus in each accommodation. For the reasons mentioned earlier this facility really should be promoted with more vigour. That aside everything you come to expect at Finlakes.... simply outstanding.
DWard2911 . 2018-01-30
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Visited The Retreat restaurant in Chudleigh whilst on holiday with friends this weekend. The meal was lovely and we all thoroughly enjoyed our food, at a reasonable price, with lots of choice on the menu (burgers, fajitas, beef/gammon steaks, fish and chips etc). Service was excellent, especially as we were a large table of 11 people! The only thing I would say though is that the drinks sold at the bar in the restaurant were rather high. Nonetheless it was lovely, here are a few snaps of our food
Hannah A . 2018-01-15
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We’ve left a review on the main site however, just a quick note to acknowledge how great the service and food was at the Retreat.
Ryanontwp . 2018-01-06
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A wide variety of items to choose from on the menu, between us we had Fajita’s and the Fish & Chips. Both dishes were cooked excellently and the we were impressed with the portion sizes. Very good value for money!!
dono1975 . 2017-12-30
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Visited the restaurant on steak night, thoroughly enjoyed our meal and the wine, and it's dog friendly which was a huge bonus for us.
bromsgrovebob . 2017-11-09
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32 Opinions
Lovely food, classic pub grub but done well and reasonably priced. Liver was excellently cooked, slightly pink and soft and packed full of flavour. Service was good, we were checked back on, meals came promptly and cleared when finished. Nice cold wine and kids meals substantial for the price! Only marked down one star as bar is always busy (not a bad thing), but just makes it sometimes awkward leaning over drinkers to order food. However, always highly recommended for both food and drinks.
396 Opinions
We came for Sunday carvery when we visited Dawlish. The food was good, although the beef was a bit chewy. The Yorkshire puddings were huge. Service was quick and friendly and the Covid-19 set up was good. We would return if we came back to the area.
43 Opinions
Bovey Castle is certainly a beautiful and interesting location. However, with all their grounds parking spaces are a premium. Eventually, we were offered a space in a coned off area. A very well appointed building as your would expect for a Five Star Hotel. We began with an aperitif 'Gusbourne English Sparkling' which was superb. A absolutely delightful bar. Smith's Brasserie! Well, let's begin with the positives. Excellent welcome and staff were fantastic throughout our Birthday lunch. Extremely unimaginative menu to say the least. A nice enough starter. Perhaps would have expected freshly made mayonnaise, not from a bottle, in such an establishment. Pleasant enough bottle of rose, although there was a choice of ONE. My wife (Birthday Girl) and I opted for pasta dishes. Absolutely clueless when it comes to pasta dishes. Packet spaghetti with prawns (four small ones) and a Provencal sauce? Very little of it too. It is an Italian dish and the sauce requires mixing in the pasta. Tagliatelle, again from a packet, with some type of utterly non-descript cream sauce at the bottom of the dish. Totally unseasoned dishes. The cooking water needs to taste of the sea. Therefore, seasoned. No offer of cheese or pepper or pangrattato, nothing, and certainly no theatre. Huge improvements required I'm afraid to make an enjoyable dining experience. Dress Code: Expectations, as you would imagine were high. Staff were smart, but could have been better attired for such a hotel. Clientele: Lots of jeans and un-ironed tee shirts wondering around and dining. A pair of football shorts and dirty trainers at one table, others with feet on the chairs in the bar and the final straw was a couple arriving in towelling dressing gowns and flip flops. NO! Sorry. There's a time and a place and this is not acceptable. Unfortunately, this was a lunch to judge if a weekend stay would be appropriate for our anniversary and it simply is not good enough.
419 Opinions
Sorry to say the service levels are not what they used to be. A welcoming smile would be nice.
387 Opinions
It's a pretty standard coffee shop, nothing particularly remarkable about it but the staff are reasonably friendly and service is usually fast. However it is very busy and noisy! I've always enjoyed the drinks here, although the coffee is pretty average and you can definitely get better tasting drinks elsewhere. Whenever I've sat in though, there has been a constant stream of people that come in just to use the toilet and then walk out leaving the door open (and sometimes shaking their wet hands all over the place), so there is a bit of a smell. It's not really the fault of the store but it is off-putting.