Based on 778 opinions finded in 2 websites
Based on 778 opinions finded in 2 websites
Nº 275 in 547 in Cotswold
Opinions
Called in in the morning as family members were staying there. The man on reception was as welcoming as a migraine. The room was small for the price. The shower installation was broken. The fitting on the slider rail was broken, so you had to hold the shower head to shower. The enclosure didn't work, so water sprayed over the outside wall and down the door to the bathroom, which caused the wood to swell. The rest of the staff were friendly and helpful. Food was excellent, we were there for a 70th party. The manager has offered to refund the cost of breakfast. Will wait and see. It's not worth the money I paid for my stay. Other guests were surprised the spa didn't have a pool!!! It's now over three weeks and still no refund????
David Bond . 2024-09-09
MORE AT Google
Lovely place to stay. Staff are so helpful and polite, food is lovely, and great to have the spa for a relaxing couple of hours. Only about 20 minutes walk into Cirencester town and such a lovely town with lots of independent shops and restaurants/coffee shops too. I would definitely recommend.
Wendy Burland . 2024-08-11
MORE AT Google
Stayed with my family. We checked in during the weekdays and it was sunny that day and our room was literally boiling and there was just a small fan which did not really help .
Tony Pun Magar . 2024-08-08
MORE AT Google
Nice enough place. Food was very nice. Could have been a bit better sign posted coming from Cirencester direction. Staff were friendly and attentive.
clark dawson . 2024-08-03
MORE AT Google
Went for a spa day as a birthday treat. Facilities were clean, afternoon tea wasn’t the best. Me and my partner are not hot drinkers but when the waiter asked us she gave a funny look and said “oh so no hot drinks or any drinks at all then” We had a 25 minute massage each and as a beauty therapist myself I didn’t enjoy and couldn’t relax. My therapist had a necklace on that was dangling on my back the whole time. She never asked if the pressure was okay and was sniffling the whole time which wasn’t very relaxing unfortunately. Lady at reception was polite though.
jodie ryder . 2024-06-11
MORE AT Google
Went to the spa for an afternoon for a friends birthday. The receptionist who welcomed us was very friendly and helpful, couldn’t fault her! Facilities are good however we had the place to ourselves for a few hours yet there were lots of empty cups and glasses scattered around the spa still. Water hadn’t been refreshed either. Told we could stay until close (8pm) however before 7pm a different person on reception started to tidy up, close doors, etc which made us feel like we needed to leave. She didn’t acknowledge us and was not approachable. We used the changing rooms to get ready to leave and she came in there too making us feel rushed.
Caitlin Helbrow . 2024-06-09
MORE AT Google
The restaurant , reception and cleaning staff was lovely. The breakfast was great plenty of choice and fresh.
mo .o . 2024-06-01
MORE AT Google
Was really excited to stay here. Paid full price so was expecting better. Very noisy banging coming from Air conditioning until gone 10pm when I requested it was turned off. Staff acknowledeged and turned off. Was turned back on briefly at 6am, then 6.30am briefly, then 7am and stayed on. I went to tge reception again and they turned off. Came back on at 8.30am. Room had black hairs in the bed, but was so tired I couldn't be bothered to complain. Time choice for breakfast was 7.30am or 9.45am. Neither was ideal, but had to go with 9.45am. Most things were empty, so had to ask for glasses, fruit, orange juice. Then the waitress was rushing around. Narrowly avoided me land then spilled hot coffee all over another guest. Due to this I was delayed eating my fruit, but nobody checked so my cooked breakfast arrived and left me eating my bowl of fruit held in my hand. Food was ok, but not to my taste, so I didnt eat much of it. Luckily managed to grab one of only 2 pastries left on the tray. Staff were apologetic, but in all a very disappointing experience. However, nice location, should have been a quiet break.
Amanda Hughes-Lubeck . 2024-05-28
MORE AT Google
I stayed here for my first trip to England. I have a friend who lives locally and recommended this hotel. My husband and I were blown away with this hidden gem. First off the grounds are very nice and dog friendly. The rooms were clean and comfortable. The staff is amazing. Every single one of them were so nice, and made the stay for us. The restaurant was very good and their afternoon tea was to die for. I plan on returning to England soon, and I will be coming back here.
Molly G . 2024-05-27
MORE AT Google
Used the function room for an event. Spacious with private bar, toilets and close to car park. Staff are wonderful, polite and attentive.
S H . 2024-05-07
MORE AT Google
Very friendly staff excellent service large room comfortable beds
John Harding . 2024-03-08
MORE AT Google
This is a very good hotel in a beautiful location. Great staff. I would like to rest here for a few days, or even work here.
Mykhailo Danilchenko . 2024-03-03
MORE AT Google
2 night stay on a voucher stay including plentiful breakfast, dinner and welcome drink was very good value. Spacious spotlessly clean bedroom and bathroom. Comfortable bed, good quality towels and linen. Lovely welcoming staff. Straight forward book in and confirmations at reception. Quaint old fashioned hotel, ideal for couples who just want a quiet break. Lovely location with nice gardens.
Helen Joyce . 2024-02-26
MORE AT Google
Nice afternoon tea. Decent of you're in the area.
Andy Bush . 2024-02-25
MORE AT Google
Similary restaurants in South West
285 Opinions
The coffee was very good but we had to wait about half an hour for it was very unsatisfactory especially as the cafe was not particularly busy. Also, while we used the displayed password, the WiFi was
The coffee was very good but we had to wait about half an hour for it was very unsatisfactory especially as the cafe was not particularly busy. Also, while we used the displayed password, the WiFi was
611 Opinions
Possibly the best burger I ever had
Possibly the best burger I ever had
669 Opinions
Delightful cafe with a beautiful setting. We all enjoyed our soup, sandwiches and ploughman’s.
Delightful cafe with a beautiful setting. We all enjoyed our soup, sandwiches and ploughman’s.
603 Opinions
It was my first time visiting Cirencester, and I’m not sure how I ended up at this Fish & Chips shop, but I’m so glad I did. I had the best Fish & Chips of my life—cooked and seasoned to perfection. T
It was my first time visiting Cirencester, and I’m not sure how I ended up at this Fish & Chips shop, but I’m so glad I did. I had the best Fish & Chips of my life—cooked and seasoned to perfection. T