The Red Lantern in Plymouth

Ordered through Uber eats and after 3 hours 4 couriers had gone to the restaurant and then left again because the order wasn't ready. Ended up cancelling. Really poor service avoid

Ordered for delivery at 6:30, was told our food would arrive at 8pm, got to 9pm and was told our order had been cancelled out of no where. When we rang the restaurant they said they would start cooking again now (9pm) and would deliver it to us personally but at full price still and were told they were “doing us a favour” - awful service. I would comment on the food but after 3 hours we never got any

Ordered food three hours ago, they didn’t make the order, had to cancel order and book from elsewhere. Very upset.

Always brilliant service, tasty food, quick and value for money. Been going to them for years. Love it

Outstanding food and great value for money, these guys are always quick and efficient with delivery also. Absolutely lovely 😁

Updating as now a third order over 2 hours!! Ordered 7:30 and got it 9:20. Rang restaurant who blamed Uber, but Uber driver said they are always late. Stressful 😢 Last 2 orders I have waited over 1 hour - children very hungry asking 'when is food coming' - to be told the Uber Eats didn't go through, However Paypal paymet authorisation went through. Rang restaurant to say it's not good and they hung up on me. Won't be ordering from them again, just too busy for good customer service!!

Unbelievably bad service, lied to us about when the food was ready the first time we rang. Then blocked my partners number as we tried to call back 90 minutes later to find out where our food was. They’d answer then instantly hang up. 2.5 hours later they cancelled our order with no communication what-so-ever. Won’t be using again.

The delivery time was the best thing about the order. The duck fried rice was quite bland and zero heads up that the duck came on bones. After finding that out I then found bits of bone in the rice aswell. The ribs were small and hardly worth the money. Most dishes were luke warm at best. Felt like end of the night and we were given bits left over food or left out waiting to go in the bin food. Will not order from here again.

The food arrived an hour earlier than originally told so we weren’t ready for it. Also, it was nearly cold . Having spent a fair amount of money, we were really disappointed

We completed an order for delivery on the Uber eats app. After waiting over an hour and recieving a notification that a driver had collected our order, we received an order cancellation notification. We received no further information and no answer to 4 calls to the restaurant. This meant we were forced to order from somewhere else and will have to wait a further hour or two to eat!

Small portion sides, expensive, mediocre taste, made to wait 20 mins after being told food was ready. Will not be going back

We arrived as they oened their doors for the dinner service. We ordered half a roast duck, long beans fried with olive leaves and minced meat, mapo tofu and Hong Kong style sweet & sour pork. All these dishes get our thumbs up. We added three cups chicken half way through our meal. This dish fails to live up to its name. The main finishing ingredient of basil leaves is visibly absence. This gives the dish its distinct flavour. The other 2 ingredients of sesame oil and shoaxing wine were also lacking. Overall, the dining experience is a good one. Highly recommended.

The Red Lantern offers an exceptional dining experience with incredibly friendly staff that make you feel right at home. Their food is absolutely delicious, with an impressive vegetarian selection. The aubergine and tofu dishes are a must-try—simply heavenly! The decor is warm and inviting, adding a lovely touch to an already fantastic meal. A perfect spot for lovers of authentic Chinese cuisine!

Not good at all. I winot be ordering from here again sadly. I placed the order at 6:15, delivery due at 7. It arrived at 8:30ish. I understand that they might be busy so I can overlook the late delivery. Butter food I can't overlook. The fried rice was not fried rice, it was boiled rice with absolutely no flavour, barely touched it. The sweat and sour chicken was dry and hardly any sauce. The chips were over cooked and tasted stale and old. The crispy squid was soggy and rubbery, not very nice. The pork and black bean sauce was pretty good though! Nice flavour although I did have to put it in the microwave as it was cold. Not worth going back for one good dish in five.

Ordered on just eat from here. Food was nice, got chips for free too :)

Brilliant food but ordered at 7pm on a Saturday night it got delivered at 10pm. Not the Uber drivers fault the restaurant were just busy apparently. Not worth that wait but great scran.

Food is always amazing from here

love this Chinese food always hot

Quick delivery, friendly service and very nice food. We have ordered from Red Lantern several times and never been disappointed.

So many places to choose from but here just hits different. Food is cooked to perfection in my eyes literally obsessed. Keep up the good work x

Absolutely ridiculous been waiting 1 hour 40 mins so far and still no food delivered

We have had loads of orders from The Red Lantern. This was no good at all. Was there a different chef on? Not sure. But usually the BEST but very disappointed this evening. 🤔☹️☹️

Excellent food . Would use again .

Absolutely lovely food. There wasn’t a love tracker available for the delivery but delivery time wasn’t bad.

Awful. Worst Chinese ever. Pork not cooked, chewy, no sauce, rice in clumps, no seasoning . Rang no interest taken or any recompense offered.

Waiter so nice and friendly,food so good,will back again

Ordered a takeaway from here tonight. It arrived ahead of time, red hot and absolutely delicious

Ordered a take away. They put sweetcorn in the Yang Chow rice, ruined the flavour of all of the meet and rice, not mentioned on the take away meny Rest of the meal, noodles, duck etc perfect

First time ordering from here and very tasty indeed…the char siu with black bean sauce had a nice kick to it plus you don’t always see choy sum on menus so decided to give it a go, good amount of crunch and garlic…delicious 😋

The food was nice but £10 plus £5 delivery for one small container I feel isn’t value for money

We ordered through Deliveroo and the driver turned up 30 minutes later. Great; not quite! It was the wrong order and the driver indicated he had given our order to another customer. We spoke to The Red Lantern and they didn't know where our order was. They said they would cook from fresh and get to redelivered in 30 minutes. 10 minutes later the driver turned up again and said he had the order. It's not possible to cook seven dishes and deliver them in 10 minutes when it takes 10 minutes to get to the address! We sent the driver away as the food was not hot. We spoke to The Red lantern again and they said the driver somehow found the correct order and that it wasn't made fresh again. Obviously we aren't going to accept food that wasn't hot so, this time they said they would make it from fresh again (not reheat, which I'm sceptical) and get it redelivered. They refused to add any side dishes to compensate the complete mess up and said it wasn't their fault! The Red Lantern uses Deliveroo to deliver orders and therefore they are partners and when it goes wrong, they are the ones that are accountable. Obviously they believe in no accountability and didn't even offer an apology let alone something extra to the order for the inconvenience and additional hours of waiting with no tracking. I guess this is how it is for customers that have ordered many times, they simply don't care when things go wrong.

Absolutely incredible. The staff are great and speedy, food is incredible, plus it's affordable! what more could you want?!

Visited with a colleague for lunch, and had a really good dim sum lunch: all the items you would expect delivered to the table and delicious. I am a bit of a dim sum addict so I will be back to work my way through the menu. We each ordered 3 dishes and shared. With Chinese Green Tea we spent less than £25 and was very satisfied. Highly recommended.

I found sadly it lacked flavour although perfectly cooked , also found the chicken fried rice lacked chicken , but was good value

We asked specifically for the food to be delivered to the downstairs door (and specific 57a in the address) as the upstairs belongs to a different address, but the delivery driver still delivered to our neighbour upstairs. Not happy.

3hours to arrive, we got feed up with waiting and decided to eat something different as we had no update telling us what was going on. pointless delivering the order, most of it went in the bin. I will never be ordering from this restaurant again or using the "Just Eat" app.

Fantastic food, amazing service had a great time here for a friend’s birthday party! The only thing that could be improved is the lighting of the restaurant as it is very dim and when taking pictures can be a little too dark, but other than that 10/10 :)

Good atmosphere with good food. We had fried rice, fried Choi sum, and sweet and sour ribs. The food is cooked of professional standard, and it is of more Cantonese/ Hong Kong style which I like. Price is not high especially when price of food in Hong Kong has gone up much in the past few years. Service is friendly.

I liked the early arrival, never a bad thing. Always good quality.

Ordered from this place because I was doing deliveroo for the first time and it was £12 off a £20 order. Well so thought I’d treat myself and ordered young chow fried rice, crispy chilli beef, chips and ribs coming to £28 (only paid £16 thank goodness) and the food was awful. Chips dry and over cooked, young chow fried rice just wasn’t and chilli beef tasteless. Ribs were edible. I love Chinese food but this wasn’t nice at all so this is my first and last experience of The Red Lantern. In my opinion a complete waste of money, do not bother. I wish I had read the reviews first.

Absolutely amazing food love this takeaway best one in Plymouth

A disgracefully tiny portion of sweet and sour sauce with the chicken balls. I'm shocked how small it was.

A great lil restaurant great with allergys

I would have gave five stars but there fried rice is so white there curry sauce is runny

Food tasted awful, pork belly was dry and greasy. Pork Wonton Soup had flavorless broth and the filling of the wontons was mostly fat. Lastly the Chicken dish I ordered tasted like it sat in the fridge for at least week, and the chicken tasted and felt like rubber in your mouth. I have never written a review of a restaurant before but this was so bad I had to warn people about it.

forgot a bunch of my items, waiting time was supposed to be 20 mins, was 1 hour. nice people though, polite server.

Once again outstanding food both in Quality and standards well worth a trip. Chinese new year a must and always a first choice.

Didn't receive my full order, missing prawn crackers that I paid extra on the "Meal deal" tried calling but constantly engaged. When it did ring nobody picked up. Food wasn't very tasty special fried rice with 1 piece of chicken is not special! Honey char sui was very dry. Not up to usual standard as I have ordered from here before.

Got takeaway from here a couple times. Food is of good quality and especially loved the handmade dim sum platter. Staff are also very nice and helpful.

Chose RL to collect a meal because at 70mins they were the shortest wait. But still kept waiting 20mins in the half full restaurant and while waiting watched 14 delivery guys picking up with few pauses. Surely these things can be organised better?

We just love this place. Always been super tasty and early delivery. Thank you

Overall good but dumpling was not a proper dumpling burnt and just a ball of meat in the middle and curry sauce needs a lot more flavour very bland

Not received order after waiting over an hour and half, no one answered phone, disgusting service, won’t order from here again

Crispy beef was inedible. Very disappointed in the whole meal from the Red Lantern Plymouth

The chicken balls were served with a tiny portion of cold sweet and sour sauce. its the smallest portion iv ever received. the chicken in the curry was very odd, cut into small cubes with a weird texture. This used to be my favourite Chinese restaurant but something has changed.

Best Chinese I've ever had amazing service highly recommend

I ordered egg fried rice, sweet & sour chicken balls and prawn crackers. The egg fried rice was soggy and tasted fishy. Something seemed off about the whole dish. Not too my usual liking.

Delivery time was 2 and half hours - 45 mins later than advised. Even for a Saturday not justified. Food was lukewarm on arrival by the time it went on a plate and sat down it was cold. Wasn’t great not worth it.

Food arrived and it wasn't our order, it was already late the first time. Took it way and an hour later it finally arrived. Was good but two hours and a mix up weren't great.

Food was delicious when it arrived, but it was an hour late which was way less than desirable.

Excellent quality and taste with a wide variety of dishes.

i love u red lantern, the food is always so good and the service so nice too!! i have only ordered pick-up/takeaway but deffo will need to try dine in

EARLIER THAN EXPECTED DELIVERY IS FINE WITH ME

Knew we had made a mistake when the lobby was full of helmeted delivery riders, in fairness we didn't order mains, the complimentary prawn crackers were stale and tastless, coupled with the dimly lit depressing decor we were not willing to take a chance.

Excellent food, cooked to perfection and tasted devine

Beautiful food, I usually eat in their restaurant. The food is So fresh and so many options

Terrible tasting food and we have had severe food poisoning! Have had full refund from deliveroo but just beware!!!!

Great food but waited over an hour for the food to arrive as take-away took priority.

Chicken balls were so dry and rock hard that it wasn’t possible to chew them

We received our food 40 minutes after our order was due to be collected and over an hour after ordering. We bumped into some girls we knew who ordered half hour after us yet received their food 20 minutes before us. We were also not kept up to date about our food. Then when we got the food it was cold and had to be microwaved.

Best takeaway 1/4 crisoy duck with pancakes ever had, gr8 veg mini spring rolls. A LOT QUICKER than app said for delivery. Hot too. 1st time ordering from here, will defo again!

First time, definitely not the last! Our new family favourite! Great food.

Hands down, this has to be the worst Chinese takeaway I've ever had. Wrong dishes received, other dishes not fully described (pork dumplings were pickled). Rest felt reheated from the previous day, chicken tasted stale. The free prawn crackers were even stale. First and last time that I'll every order from these.

Ordered food for delivery and have had some lovely meals from here. Sadly not tonight. Greasy and over cooked and sauce nowhere near as nice as usual. V disappointing

Great Chinese food delivered nice and hot and early too. Recommended

good food but an hour late on delivery. would order again considering it's a busy saturday night

The food was DISGUTING IT WAS STALE IT WAS LIKE IT BEEN COOKED WEEK AGO and reheated in a microwave the baattered pork was hard and stale could not cut it with a knife the noodles was soggy disgustinglike like been cooked days ago reheated awast of the special fried rice was bland no seasoning the nasty plastic tabelcloths no chinease atmosphe

Delivery took along time, around an hour but was delivered when said. Quality of the food was very poor. I ordered the chicken chowmein, hong king chicken and sweet chilli squid. None of it was that warm, the squid and chicken were not edible. Beans on toast required.

Superb food again fresh and hot and delicious

Amazing authentic food and great hospitality

The tell tale of any takeaway restaurant is how it tastes the day after being in the fridge for 24hrs. I've read many dodgy reviews but I can honestly say it's good. I'm thinking of ordering another one very soon.

Food was bland,no taste not had red onions with Chinese before in my life,ordered prawn crackers did not turn up 4th time this has happened, would not return rip off l

Disgusting, THE worst Chinese we've ever ordered! Chips very overcooked,, chicken balls cold greasy and stodgy batter. Dry bland clumpy rice very dry chow mein, even the free prawn crackers were burnt! nothing was hot, 2 mouthfuls and it went in the bin. Total waste of time and money. Never again!!

I've ordered a lot of times from this place, the food is always piping hot and delicious, the prices are also reasonable. Out of all the places I have tried this one stands out as being the best for Chinese food.

All the food tasted lovely, the chips were soggy as they were in a bag though. Previously I ordered from this restaurant because the salt & pepper chips were amazing, they did keep them in box to keep them crispy. No sauce with either the beef or chicken made the meals a little dry too

Absolutely delicious, will definitely be ordering again! Thank you 5*

Just Eat app shows food has been delivered at 19:25 but it wasn't delivered til 20:15.

Excellent food lovely surroundings and welcoming staff. Definitely reccommended for a restaurant to go and eat. Food prices very reasonable.

This has to be one of the best Chinese establishments in Plymouth. Our food was great and piping hot. They are a little more expensive than other take outs but being a restaurant the overheads are higher and the quality makes this good value for money. I believe also this is a local business and not a chain which I love.

I ordered nearly £90 worth of food for it to all be dry part of my order missing drinks I ordered not being there. Would stay away at all coast!

very nice place for good food, everything is really tasty, and it’s not expensive, i liked it a lo

Best Chinese we have had for a very long time free prawn crackers were warm and everything was delicious highly recommend

I ordered Chinese special rice .. I don’t know what I got . Horrible packaging .. food tasted more like Indian food not Chinese (no offence to Indian food). If I wanted Indian I should have rested from a proper Indian menu instead. Rice was dry .. packed with tumeric. Never ordering again. Infact it’s cancelled. Definitely one of the worst Chinese I have had in Plymouth. In general I think Plymouth lacks good restaurants. I am yet to see any tbh . Response: How can you say I ordered special fried rice and that’s why it feels like Indian??. Please is Chinese special fried rice meant to taste like Indian food at all? Isn’t it Chinese food you sell? Perhaps why don’t you try master chef or dragon house to know how Chinese special fried rice should taste like.

Arrived super early, pre-ordered and it arrived before it's said to do deliveries. There was an extra wing in each box and they were delicious.

Felt very uncomfortable as we had a different menu from everyone else. I would've liked to have tried the authentic Chinese food

Awful experience, first time and definitely last time here. Food over cooked, smallest portions I think I’ve ever received from a takeaway in plymouth! some of the order was wrong and definitely over priced for what it is too.

Best Chinese delivery in town. Vege wonton to live for. X

First time ordering and it won't be the last. Food was amazing 👏 😋

We have been ordering from the Red Lantern for past 3 years, like the menu & food has always been very tasty and quick delivery, never takes as long as they say when you order which is always good! This is the first time that food wasn't up to their usual standard, batter on chicken balls over cooked so unable to eat it as it was too hard and overall food was luke warm at best, has always arrived hot on previous orders.

Delicious dim sum for starter every time I visit. Main dishes have always been super tasty. Chef will make a dish mild instead of hot no problem.