China Express in Plymouth

Gave us the wrong food. any food that was correct, such as mixed vegetables with satay, did not taste like the correct dish.

Unfortunately this is my first ever bad review of a place but I found myself in this position as after I found a human nail in my chicken, I rang up to speak about it first lady hung up the phone rudely saying I never made an order... I rang again and a second lady eventually asked me to bring it in.. We went in to the shop showed her the nail she kept arguing that it's not her nail nor her husbands She eventually got her husband and got him to show me his hands at the same time claiming no-one else works there except them which is suspect , saying it couldn't of come from them... I asked for a refund at least for what was a pretty disgusting find in my food and they said no... I wasn't even going to leave this review if they pleasantly delt with this but unfortunately they where really rude and I have a video of the whole altercation I still have the nail.. wondering what to do with it tbh...

Quite simply the best Chinese takeaway. Friendly staff when ordering, quick delivery. The food is perfectly cooked and delicious.(and you won't find a better crispy chilli beef!) Delivery to Plymstock too. Will be using again (and again).

This was my favorite Chinese and I have ordered lots of food from them. I have found since they changed there rice suppliers back when covid hit the food has suffered. I have stuck by them but the last 5 times I have ordered the food has been horrible I don't think I will order from here again. My last order was over £30 and I feel like I wasted my money 😒

Very clean and tidy the food was lovely will come again!

I use to order from here but due to moving we changed - I completely regret that decision - the usual was closed and thought let’s go back - we were not disappointed - Absolutely outstanding food . Was piping hot , delicious and so much of it . Couldn’t recommend enough and won’t be making the mistake again of leaving . Thanks guys <3

The shop is clean, they also provide newspapers and magazines while you wait. Fast service, only waited 10 mins for my food. Affordable prices and not as overpriced as most Chinese takeaways in Plymouth. They accept both cash and card. Food quality is amazing and very tasty.. hands down currently my favourite takeaway in Plymouth. Always come back for their shredded beef and fried rice! Highly recommend! Don't listen to the Karens leaving bad reviews!

Service was good from the counter but the food and the health and safety is a massive issue as I have reported this company for standard of food. It was cold and undercooked. The following day I suffered from continuous piles and diarrhoea and could see the food in my toilet and it lasted for 3 days. Will not be going back again!

Food lovely always willing to take something out or put in

The best Chinese shop I have been to in plymouth

The food quality and portion size are really good. Their chinese curry is so far the best in Plymouth. The lady at the counter is really sweet natured

Brilliant local Chinese. Good food and friendly staff

Fast and friendly service with a smile. Food is always piping hot and tasty. Highly recommended!

Order food and the lady got it wrong so I ask for my money back and she got every nasty kicking us out telling us if we didn’t like it to call police me absolutely disrespectful

Sweet and sour chicken balls and rice are always spot on

The prices are lower than elsewhere, however do not let that trick you, because the quality and the service is so much better! The crispy chilli beef melted in my mouth and the vermicelli is cooked with love, I could taste it, so good. Should definitely try the hot and sour soup ( no prawn if you don’t like seafood ). They will be getting another visit from me for sure.

Get alot lovely people and lovely food xx

I really can't beilive I'm actually going online to write a review 😂 food was diabolical ordered Cantonese style chicken(deep fried) yeah that came as plain chicken in a tub of black sauce and about 3 onions lol I also ordered sweet and sour chicken balls but your sweet and sour sauce has a grey/black tint to it...i can't beilive I'm writing this But I have just finished work and this diabolical order turns up 😂 I though maybe the beef chow main would salvage the order but I take a bite and it's sour....... Like how can chow main noodles be sour...... Genuinely lost for words... Guessing the chef was having a bad day 0/10 would never go back and only ordered because you had a 4.4 rating no idea how you got that 😂😂😂

Fantastic food, so tasty! In my opinion they are the best in Plymouth! 😁😋

The best in Plymouth! As a family we've used China Express for over 30 years! Can't recommend enough!

Still great food and I love the friendly staff. Well done. 😋

Really nice tasty food, probably the best I’ve had in Plymouth. Very tasty. Delivered to Plymstock too

Had bbq spare ribs tonight, absolutely disgusting, paid £5.00 basically for a box of 5 bones, hardly any meat or sauce, disgusting.

I usually love their food, especially their rice. But tonight, the rice was dry, my chicken greasy, the crab ragoon, were hollow and even my fortune cookie was stale. The two stars are for my husbands meal, he sad “wasn’t bad,” very disappointed.

This is my local Chinese and have ordered here many times. Food is amazing, great portions and never had a bad meal!

Fast delivery time. Salt and pepper chicken is amazing. Would recommend to anyone.

Just moved to Plymouth pl4 and went by Google reviews. Well.... Either I'm used t something cooked by a Chinese person that tastes of Chinese or maybe nobody who reviewed this had actually eaten there. Vile vile vile. Went in the bin. It's fast I'll give them that but completely inedible. Go somewhere else..... Anywhere... Even your local crematorium!

Quick delivery. Very nice food. Will use again

Siempre salga de aquí y siempre es encantador. Lo recomiendo. Los conductores son siempre muy amables y la comida siempre está muy caliente, siempre sabe fresca.

Food delivered early, hot, and of extremely fantastic quality. And very generous too Thankyou 😍

I love this place, amazing food ordering for ages and I've never once had a bad meal or service

Good food as always comes so quick takes me by surprise XD

When my usual Chinese take away closed down I tried this one , have been three times now and am really pleased, lovely food,quick service, decent portion size and piping hot , great selection on menu and the special chips are to die for . Excellent takeaway highly recommended.

Great quality food and very hot on arrival. Keep it up.

I have ordered from here a few times before and have gone back because the food was delicious but on this occasion I was very disappointed. Some of the food ordered was greasy and inedible, 2 of the 3 pots of sauce were split and emptied all over the other food also. It's a shame because it has been nice in the past.

Normally 5 stars but I asked for cheese and mushroom and didn't get cheese but charged an extra pound to have cheese grrrr I love this Chinese too .as the flavours is lush but not today :-(

Didn’t get sweet and sour sauce and 2 portion of chips missing.

Absolutely disgusting I still feel horrid the day after eating. Cantonese duck batter was the greasiest, most foul tasting thing I think I've ever eaten in my life. I shouldn't of considered trying somewhere new. Even thinking about it now is turning my stomach. Vile

Food arrived when requested, food hot and very tasty. Will be ordering again.

Best Chinese we’ve had in a while, ordered early on a Thursday (for collection) so all ready in time. Will definitely order again.

We've used China Express for a very long time and wouldn't order from any other. The food is great and on this occasion 14 minutes from order to door! Piping hot!

Food was delivered over an hour later than stated in just eat app. Not impressed. Total wait time was 1hour 45 minutes.

The food was great but it arrived over an hour late with no apology. I can’t really rate the restaurant service properly because I don’t know

Lovely food, helpful staff, delivered early. All of that made for a perfect experience. Will definitely order from here again.

Tasty food , was very hot when arrived would order again.

Not arrived yet I am hungry we’re hungry

Always good food from here, and a quick delivery.

There is a reason to why I order from this restaurant! Because they are efficient, their food is amazing and great to talk to! I will call them when I am driving home and order my food or use the app! They are fantastic!

Still not had it yet so really can’t say

Food temperature was too low, quality of food was eadible but not the best, wouldn't order again

First time ordering and it was great! Will order again in the future

Gorgeous! Ordered from you before.. still as good as ever!

Order from here on a regular basis whenever me and my boyfriend want Chinese. Everything I've had tastes amazing and always come back for more.

Piping hot and non greasy. Our tummies said to stop eating but our mouths said otherwise!

The only fault was the sweet and sour sauce was squashed and spilled all over the takeaway containers so we had very little sauce for our sweet and sour chicken balls. Personal preference would be to add spring onion to the King prawn fried rice then I would order again and again.

I placed my order at 18:40 and it was estimated by Just Eat that it would arrive at 19:40. My order still hadn't arrived at 8:00 so I rang to chase it up (my flat is difficult to find - I wanted to make sure the driver wasn't lost). I was assured that it was out for delivery and would be with me soon. Another 20 minutes later and it still hadn't showed up. I called the restaurant again. Their response was "you only JUST called us." According to my phone log, I had called 19 minutes before my second call... But okay then - I was assured again that it would be with me soon. Sure enough, it was with me within the next 10 mins or so. No apology from driver or restaurant what so ever. I understand that Just Eat probably set the delivery time... But still, I placed my order at 18:50 for it to show up at 20:30. Food tasted good. It filled the hangry hole that had developed over the 2 hour wait. I will not be ordering from China Express again due to the poor customer service I received and that late delivery time.

Really nice food but didn’t really want to order as much as I had to for delivery plus only 2 minutes away for 2.50 delivery bit off a rip off tbh but food I ate was lovely

I've used this take away since I was in my teens (I'm over 40 now!) That's how good they are! Never had any issues with orders, surprisingly swift delivery and I've no problems in recommending China Express.

Food was amazing, lovely and hot. Delivery driver Jordan was very polite and punctual. 10/10 deffo ordering again!

Top notch Chinese, highly recommended

Always a pleasure going here... absolutely fantastic food and the spicey chips ar Eton die for!

Lovely food, friendly and helpful staff!

Bang on time thanks, great service!

I have used this takeaway many times, for years before just eat started ordering direct. food is always good. on this occasion the delivery was 35 min late despite it being pre ordered at around 15.30. the response when I rang was not good "its on its way" no reason for the late delivery. Would seem the owners need to get a grip as I will give another chance but any repeat would mean no further orders.

It was early but the tub hadn’t been shut and bag was full of sauce l, the food didn’t have much taste was ok but won’t be ordering again.

Food was fresh and hot, very tasty and delivered exactly on time. Very happy considering a few other Chinese have gone downhill recently

Amazing food the best beef rendang I’ve tasted in a long time! Thanks guys

Food wasnt up to standard like it use to be. Very disappointed. Wont be ordering from there again.

Great food,one of the best Chinese takeaways in the city,highly recommend

never had a problem before always rave about how good china express are but tonight food not to their usual high standards and we had to call and complain as part of our order was missing. normally would give 10/10 but tonight would only be 3/10.

The food was lovely however unfortunately it went past the time that my food was due to be delivered so I left it 15 mins and called the restaurant to be told that they hadn't even started to cook our food yet and we would receive it within half hour, we still had to wait for a furthur 45 minutes before our food was delivered! No discount given and a poor apology, very unhappy with the service received which is a shame as the food was great i will not be a returning customer for this reason, I did say I would have been more happy had they called to inform me my order was delayed as my number was on the order however no call was made and they did not change the estimated delivery time on just eat so from ordering to reciving was over 2 hours which is just not acceptable without informing the customer yourself

Great food cooked how I asked really happy with the sevice and fast too. I have found my regular ❤️

Lovely food, an item was missing from our order, rang the restaurant and they sent it out within 10 minutes, excellent customer service.

Food not come yet and should of been here at 8:50

Been using this place for delivery since before just eat was invented, up to recently only collection on just eat, but now delivery, and the food is great and delivered quick

Really great food and brilliant friendly service. Thank you!

I absolutely love this takeaway wouldn’t go any were else

Chicken balls looked and tasted like they had been re-fried at least once.

They left out for chicken chow mein and thvy wood not deliver it to as missing some food

Absolutely lovely food, I forget to add that I didn’t want prawns in my meal and they remembered and made a note them self

Very friendly, lady with Brunette hair was really helpful and friendly. Cheap and proper nice food.

Worse chinese ever - won't use again.

Chicken balls were over cooked with minimal chicken, mainly batter. S&s sauce tasted more like a strange gravy! Prawn toasts were soggy but appeared burnt - not sure how! Special rice dish with meats etc was tasteless and rice not quite cooked.

crispy chilli beef not very spicy or beefy more just crispy... the delivery driver made us come out to the front of the block of flats and not my front door.

Nice food , excellent service , highly recommended.

Order was wrong and received no prawns called and refused to give us the prawn meal that we no was missing we paid 30.00 pound and no alpolgy. No refund . And it was upsetting for a lovely evening will not go back shame as nice food

Ordenado desde aquí varias veces ahora recientemente. excelente comida . extenso menú amigable personal altamente recomendado

Always really quick and super tasty best around!

The pancake roll was too big and very greasy. The Beef and Mushroom smelt off to me so I didn’t eat it. I ate a small bowl of Mushroom and Pineapple Rice. A waste of £20.90.

Delivered wrong food but told me that I had ordered the wrong food! Their prawn cocktail was prawns, lots of shell and covered in salad cream.....not really prawn cocktail. Tried to get my money back but they were incredibly rude. I was promised a call back from the owner but as you can imagine I'm still waiting 😡😡😡

Great food, very tasty and will use them again

Really nice food love the sweet and sour chicken Hong Kong style great value for money

Best takeaway EVER😻😻 And lovely food 🥘

There are plenty of Chinese takeaways around here but this is the best by far. Highly recommended 👍

The absolute legend delivered in torential rain! Still remained calm and professional and wish us a good evening the legend.

On the past two occasions I’ve visited my food has been in excess of ten minutes later than the estimated time on the app, I’d rather a later collection time than just having to sit around waiting. Parking outside can be tricky sometimes so it’s besg just to dash in and collect.

Great food, great service and great staff.

A cut above most Chinese take-aways. I chop and change where I go but have used China Express quite regularly lately so it must be good.

First time in 6 years we have ordered from here never again , it’s plain no flavour a micro meal would of been better .

Chinese was just so lush and I will go back to then again