The Range, Shrewsbury in Shropshire

It was quite busy with Christmas shoppers. I bought 4 items, but when I got home, I decided that the curtains were not suitable. I took them back yesterday and got a full refund. Then I bought some towels. They are good quality and good value

It's got everything you need from food car accessories seasonal bits etc

Lovely large store. Found all of the craft items that I needed.

Amazing Christmas decorations. Good prices.

Staff and manager were rude to me and others

As always staff extremely helpful and the shop is full of all you could ever need

The Cafe has gone backwards, rapidly. What used to be a nice place to get bite to eat at a reasonable price has now become a place that I will never go to again. The dishes were not clean, the coffee cups still had marks on them from the dishwasher and the once nice scone is now a mere fraction of the the size it used to be. Overall the place felt dirty and no longer value for money.

It can be a little chaotic.. I understand it's approaching Christmas, but I couldn't understand the process. Random stacks, half full, throughout the shop, with zero thought put into it and more about warehousing in the shop floor. Displays and FSDUs without any pricing. Shelves needed some TLC, messy and very light on stock in places. I feel as though a few night shifts would have been better at launching the new Christmas range, such a large seasonal range change just makes it look cluttered and awkward to navigate. But on a positive note, I like the Range and it won't stop me shopping there.

Great store - they’ve obviously got old stock from the demise of Wilko at fantastic prices so get down there quick before they’re all sold!!

Lovely full English for 6 pounds.

Great arrangements, fast service

Ordered bacon bap, bacon very undercooked! Requested to be cooked more, lady that brought it back said in very sarcastic manner and quite loud " Is that crisped enough for you !" It was nothing about it being crisp enough ! The problem was with bacon being very under cooked. !! Now reading previous reviews seems undercooked food is a problem in this cafe .

It's a shop. It has its own cafe which is slow to be served due to the fact there's only one assistant serving, poor girl is rushed off her feet constantly. The men's toilet is always out of order. The only good things are that the staff are friendly when you get talking to them, and there is something for everyone. The moving stairs leading to the upper floor have been broken for a long time. When I visited they had a Halloween display on and on the upper floor the Christmas display was in full swing in October!!!!

Cafe Review Arrived this morning and my wife and I were surprised to see how cost effective the menu was. We ordered a breakfast and a large breakfast. When the food arrived, it was very underwhelming. The bacon was undercooked and cold upon arrival and looked to be something a surgeon would use as a skin graft. The eggs were round and you could eat them like a biscuit although appears fried they were dry, again Luke warm The black pudding had simply not seen a frying pan or a grill, again Luke warm and really small too. There was a mushroom, can't go wrong with a mushroom but they managed it lol. A small ramekin of beans, definitely heinz. The hash browns were neither hashed nor brown, again Luke warm, not at all crisp. There were two fat sausages but they were so dense it was like eating cardboard. The meal itself, I'm pretty sure, was all reheat in the microwave from frozen. Flavourless, Luke warm and depressing. Coffee was good as always. I, as a fat twenty stone bloke who never leaves food on a plate......left the food on the plate.

Plenty of choice (mainly Chinese) for craft they are good. Dogs allowed in store but not cafe. Iceland section often has unusual ice cream.

Large store, wide range of stuff, cheap.

Good range of stuff cheap cafe aswell. Good prices 😁

Went in today to look for item. Asked at customer service they sent out multiple tannoys waited 20 min and no one appeared. Extremely poor service

Great store, large with a lot of different sections.

Lots of choice but was looking for a specific item. Couldn't find it as they had moved everything around since I last went. Went to ask a member of staff for help, instead of them taking us to where the item was, he just said "in the corner" and pointed to just the general area and walked off. Went back and looked afew more times but gave up in the end. When we got to the till, there was ONE girl on and the line was out the queuing area, it was VERY busy. She had to keep leaving the till to go and call for help at customer service before one more lady came to help. It was very hot and alot of the customers were complaining about how ridiculous it was, which, it was. The woman in front of us in the queue was a member of staff who hadn't started her shift yet and when it was her turn (she only had one small item), after she had paid, she stayed and was talking to the till girl for afew minutes, despite the fact that there was a massive line. Poor choice on their part. Other than that, alot of the items weren't priced on the shelf but that's the same whenever you go in. Overall will be back but definitely need more staff. It's a very large shop and having one person on the till just doesn't work.

Helpful staff & always get what I need here. Keep it up folks.

Quiet got most of what I needed ,served quick by Deb who was friendly and a credit to the company

I love shopping there quality stuff

God selection on sale but very slow on checkouts

Large store selling just about everything you need in the home. Few staff to help. Toilets average. Value for money. Parking plentiful.

Brought an amazing patio corner seat and fire pit table. Got everything you need for the house and garden

Good shop for varied household and some garden items. Reasonably priced. Store let down slightly by confusing aisle system that makes getting to the checkouts a bit like a completing Ninja Warrior gameshow - don't think about nipping in for something quick, buster - you've got to go all the way round first! Otherwise, no complaints!

Disappointing food not a crisp toastie as you would hope and the fries were soft too. Staff were nice though… quite expensive for what it was. Came in just over £22 for two toasted baguettesand two drinks But there are good deals to be had as you can see on the menu. It’s accessible for all too which is a positive it just wasn’t a good experience for me. (Apart from the nice staff!)

Looking for autumn things but have to order it online

Couldn't find member of staff to help with a purchase,hardly any staff around the store,fact person on till was calling for help so staff were there but not on shop floor, lost a big sale off us today il go elsewhere where you have staff willing to help! Plus toilets were stinking and dirty in fact whole store was dirty and messy looking.

Just went to buy garden equipment good supply of goods didn't look elsewhere

Very helpful staff, we were returning an online purchase, and the young guy went out of his way to help giving us phone numbers and Web sites to visit.

Have to be honest went here for breakfast with my cousin, price wise not too bad, bacon massively undercooked though, what's with mushroom, it looks depressed no flavour or juicy, like it got sucked dry or too long under a heat light, sorry but it's not a place I'll come back to for food but the coffee was spot on, the overall place was tidy and laid out well

What can I say its a good shop, variety of products.

Inspect carefully they items you buy from them, they sell broken items. After looking with a staff member at an item I wanted to buy we discovered that it was broken and unusable. They put the price back on right after I said I wasn't buying it.

Great bargains ,great products. Cafe upstairs to babysit the husband so he doesn't know how much I have spent. Lol!!

It is a bit difficult to find anything

Could do with alot more things being priced other than that excellent selection

Probably the scruffiest Range I've been too.

Grumpiest most ignorant young girl on the till today I've ever encountered, watched her serve two before me, including a pensioner couple, never looked at the customers once, no please, thanks, or any other conversation except "cash or card", dreadful. If you don't wanna be there, quit, and do yourself and customers a favour

Love the Range Please be aware though when buying sheets the smell is absolutely awful when opening the package We had to open the windows and spray with a freshener I expect to wash new sheets when purchased I didn't expect the smell to hit us like those did If anyone from the Range reads this please check the sheets by taking them out of the package Wont stop me going back as there is a really good range of great products

Great selection of products at very reasonable prices

Everything you could expect to find in the Range plus this store has an Iceland too.

Could not find things I wanted Did ask and said they stopped it and the place was untidy

Great choice of clothing , boots and bikes from cheap brands to high quality

Good prices for items but very messy laid out. Staff pointed me in rough direction when I needed help, would have been nice to be escorted especially as it was very quiet. Lots of products, branded and non branded, but difficult to find what you need. No A3 paper, confirmed by staff. I needed plain felt tips and whiteboard markers, took 30 minutes going around craft section 3 times before I could find what I needed. Got overcharged at checkout, had to go back into store to sort out refund. Good shop but being impatient, I wanted to get what I wanted and go in 5 minutes, but it took me 45 minutes overall. Tescos around the corner would be quicker and just as cheap for the items I needed.

The Range saved us during COVID,the only store with everything we needed for the house and garden.Its still going strong with a huge amount of choice of everything.With it's own carpark and cafe it's perfect if you're a new house owner.

Half the breakfast overcooked. Sausages were almost burnt. The bacon was very undercooked. Never been so disappointed in a breakfast. Will not be returning. Didn’t even finish what was served. Not worth the money at all.

Not very well organised. Not very helpful staff.

Had all we needed, free parking and a short walk to the main shops.

Good range of products and the cafe is surprisingly good too.

So much stuff in there I need to go back everything you could think of.

Love it here. I buy All my art materials from this place. Bit more expensive but you get what you pay for

Staff will always help , if you ask. Only 1 problem... prices. . sometimes not correct. . Not updated re- offers -last few, etc. . Online. offers not shown in shop.... Improving all of the time- at one time, not a lot of items were priced at all... To be fair, they can generally sort it out but can take longer than it should.. It's worth downloading online app. Then simple price check. Regardless, l do like to shop there and often find good things!

Clean tidy and a huge range of goods

A warehouse sized store with two levels. They have a great selection of budget friendly items including stationary, homeware, bedding, arts and craft, toys, pet accessories/food, kitchenware, frames and prints, and lights and bulbs. They usually have a good selection of seasonal items depending on the time of years ie Halloween and Christmas. The upstairs has a good cafe that has a good selection of hot and cold drinks and snacks. The store also has a frozen food section courtesy of Iceland.

Had food poisoning from eating at the cafe, (diahorrea and sickness) chicken was cold, and red. Cafe should be locked down as staff are incapable of heating food. Also food is overpriced for what it is. Chicken was grey and red, not fit for a dog to eat never mind a human. Environment Health needs to shut down this cafe ASAP.

Nice staff good range of products great prices overall..

Would give zero stars if I could, food not cooked, cold and poor quality. Expecting to have food poisoning tonight. Chicken quality is awful, grey and red meat, should have gone to KFC instead. Also not cheap £5 for 3 bits of chicken.

Never too helpful. Pricing markers not always correct. Cafe ok.

Everything nicely displayed and lots of lovely things for home and garden

Very good for mirrors and picture frames - two floors packed with everything you need.

Is everyone OK in the cafe? Many members of staff but seems like only one doing anything. Seems hecktic working there in busy times. Things run smoothly if everyone works as a team and all chips in. Well done to the one woman working till, taking orders, making the coffees and serving up the cakes 👏

Had most of the things I wanted, but a long queue to pay was frustrating.

Loads of products to choose from.

Lovely large airy store.nice cafe too which is a bonus...

Lovely place, kind staff. Met a very helpful young lad called David at tills. Wonderful cafe, will coming back soon!

Has all the stuff I need wide variety of stock of all kinds

Good prices, café, staff,clearly priced,bargains to be found pluses toilets easy to use access. Free parking, disabled parking good access plenty of them too. 👍🏻 Be careful time passes fast in here and you end up with more than you whent in for. Well you do if you to have a wife like mine. First in last out!

Got all I wanted under one shop

Great service from young man in furniture

Difficult to get around due to closely packed displays. Lack of friendly staff on service check out.

Friendly staff and very helpful.

Good store with plenty of stock. Lots of parking.

Good range of products. Not too busy

Brill department store, where you can anything for your home from kitchen utilities, bedware, to decorations.

We visited to get some Christmas presents, found that there was a lot of clutter and mess on the shop floor and things didn't have a price on them ( which really annoys me) so I tend not to buy. When asked a member of staff for price, the reply I got was that it's not my department. I wanted a large print, but couldn't get it because the isles were blocked with pallets of deliveries. Picked up the Fimo I needed, but went elsewhere for the larger items, which is a shame .

A surprise if you haven't been for a while

This place is amazing so many things to look at if I had more money I'd be there everyday

Get most of your seasonal stuff here

Always a good selection of items

To cramped and busy for my liking

Consistent in providing an excellent range of home and seasonal products.

It's an OK place, not somewhere that you'd want to linger in. Absolutely crammed with stuff everywhere and toddlers running riot up & down the aisles - even during the week! Also, the prices are no different to B&M, poundland, etc.

Cafe is not as good as it used to be

Went there for an interview and it was great. Everyone was real nice, customer service was quick and they have tons of options in terms of goods available! Decent prices too considering the stuff they sell.

Same old tat... good for a wander round when the weather is bad

Nice shop, has everything a house needs.

Went about 2 months before Xmas to find it half full of Xmas stuff! Crazy.

Everything you need in one location

Everything you need in one place

One of my favourite 'go to' stores! I love almost everything they stock. Store staff are so friendly and helpful and their home delivery service is great, keeps me informed of my order via a tracking service 👍👍👍👍👍

I found several items that I didn't realise I needed as well as the one item I went in for 😂😂

A strange range. All the same stuff. But in a smaller shop. Herefore Aisles are narrow and much of the outer aisles were full on pallets with rapped stock and not use a small amount. In fact I went purposely to look at the home decor specifically pictures. I could only just about see the pics but could not get to any of them. One I really wanted was completely blocked in so much so I would have taken the staff ages to uncover it to make it accessable. They lost out on about 200 worth of sales just in pictures because I have up. My other criticism would be the pricing. I looked for a frying pan. If and of the display had prices. It had no correlation to the item on the hook. So I have up there. Similarly with the ironing boards. I have just moved and am starting from scratch. I love the range but won't be using this one again. I shall go to kidderminster.

Arrived at store to collect a click and collect for my sister, to be told the desk was upstairs, could not find anyone who could help, we asked a warehouse guy who couldn't find anyone either, few minutes later a manager came, came out with 1 box when there was 3....was then left to deal with all 3 BIG boxes by ourselves...then a sales assistant walks pasted us smiles and asks if we are "having fun"...instead of asking if we needed any help she just walked off...disgusting behaviour! It's a good job I didn't have my pushchair with me or I was a older person!

Very good place to shop, lots of good choices.

One of my favourite stores. Full of nice things for the house and home.

So many wonderful decorations for Halloween and all the Christmas Decorations are lovely.

Every thing you need under one roof

Edit - came back another day and they once again sold cold semi-reheated chicken. Staff act like it's ok. But no, you can't do that. It's dangerous. The Range sells out of date food products and then make it impossible to get a refund or anything. The cafe servers undercooked sweet potato fries, which are hard as carrots, and staff say they cooked them for the right time. Also had 3x BBQ chicken melts that they tried to serve up cold. Bit silly that they give you table service signs but call you up instead to collect.