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3.5

Based on 2.761 opinions finded in 2 websites

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Nº 419 in 514 in Tendring

Nº 66 of 79 Other cuisines in Tendring

CUSTOMERS TALK ABOUT DISHES WITH..beautifulroundcoffeeladychocolateoldpaymust

comment_iconOpinions

We love shopping at the Range. It's not always easy to find a staff member to help tho of needed.

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Stacey Sherman . 2025-03-16

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Social distancing means v slow queuing

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Nick Fretton . 2025-03-15

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Very good shopping experience. Large variety of various things. Reasonably priced.

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Jane Potter . 2025-03-14

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Huge store on the outskirts of Holland on Sea. Great selection and has an in house Iceland.

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Herne Bay . 2025-03-10

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Needed a refund didn't have my receipt but had transaction in my phone. No problem

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Susan Eldridge . 2025-03-09

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Haven't been here in ages, got some new bedding yet had to return due to I picked up pillows I wasn't liking. The staff are nice and a great place for most things.

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Andrew Mackenzie . 2025-03-08

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Great store lots of choices. Clean and tidy staff nice and perlite and helpful.

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Louise Burt . 2025-02-28

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It's okay for some things but does seem to be going downhill these days with less variety of products and often doesn't stock much of certain things, there always seems to be pallets of delivered items blocking more than one of the isles which is annoying especially when you actually want something in that particular area. I've also purchased two items that must have been incorrectly placed on the display stand showing them priced wrongly , though this showed on my till receipt since I'd purchased several other items I didn't notice the error until after I'd returned home.

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Suzanne Hemmings . 2025-02-25

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Great range of products. Good parking available

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Jane Cameron . 2025-02-13

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Shops ok, staff friendly. Good amount of in store items, though looks messy inside, with items rammed in. Outside the front looks grotty with the carpark needing a revamp.

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RFW 1979 . 2025-02-11

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Very good store. Great selection. Reasonable prices.

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Vince Frost . 2025-01-21

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Very well stocked found what I needed

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Christopher Wills . 2025-01-15

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I won't be using the range click and Collect any more as it was to much grief 4 times they called for assistance then the code machine was forgotten so had to go back and get it,also it was the 2nd time my partner went as he don't have the internet I ordered on my phone he had the order number, code number, but they wouldn't give it to him without the barcode it was only birdseed suet peanuts it's a ridiculous way to collect not everyone has internet so I won't be bothering again.

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ANGIE S . 2025-01-02

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Never going there again I was walking to the pet bit and whilst walking I literally cut open my hand . You mayb asking wbat I cut my hand on well there was a broken tray just shuved in a pile and I didn't even see it was there coz why would I look out for things like that you would thing it would be tidy but no wwnt to the manager she didn't care to be honest . She didn't even know who the first airer was I carnt believe it now my hand it swollen don't recommend going here

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Kathryn Lester . 2024-12-27

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All of the staff are helpful it's very hot in the summer you need to install AC for your customers and staff

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audi Bell . 2024-12-18

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Wide variety of goods including grocery items. Prices vary from very reasonable to somewhat expensive. Staff helpful. Garden Centre outside.

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David Conner . 2024-12-13

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Loved the store and love the fact my dog is welcome, only issue I had was the lack of open tills can cause lines.

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Rock Nigel . 2024-12-07

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I actually wish to thank the staff at the clacton store for the rapid response I received after I collapsed, 2 members of staff and a customer were very helpful and assisted me right up untill the paramedics arrived and carted me off to hospital so a big thanks to all staff and the customer that came to my aid ☺️ God bless 🙌

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Mark Ledain . 2024-12-02

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I went into the clacton store to exchange a couple of items as I could not find the receipt. I was buying more than exchanging so thought it was OK. An older female member of till staff made a big deal of it being very negative and unhelpful. She called the manager and he was exactly the same. There was absolutely no customer service. I left the store and all my shopping and have not been back.

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lorraine Tillbrook . 2024-11-25

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Very good shop and friendly staff

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Samuel The talking gadget guy 2020 . 2024-11-15

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Everything you could ever need, under one roof. Good quality, good price and helpful.

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Caroline Shields . 2024-11-13

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Not as good as other branches when we visited the escalators were not working and the lift broke down

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Jimmy Jacobs . 2024-11-12

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Lots of choice in furniture, accessoires and seasonal products. All for a reasonable price.

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Jens Hamann . 2024-11-04

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One of the most dirty and unfriendly the range shop what I ever been empty shelves not working lift so if you come with baby or you on the wheelchair need to forget you can get to the first floor toilet it’s a joke,staff when you ask about product they don’t know nothing about that really not recommended

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Kris M . 2024-10-24

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Place is brilliant.,got everything,it's a virtual one stop "do your home up

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Elaine Swift . 2024-10-21

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Friendly staff easy to find things I need

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Koikuu Pw . 2024-10-18

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As always a great RANGE of goods at sensible prices too!

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Sarah Munson . 2024-10-05

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Everything from the weird to the wonderful, great place for Niknaks and big buys too.

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Paul Joyce . 2024-09-29

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Disappointed with this store, whilst xmas displays being organised it was very untidy and uninviting.

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Roy Crosby . 2024-09-29

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We went to the range to find some supplies for my daughter for college. We managed to find everything we needed with no issues. Very good value for money and good quality stationery, paper and folders. We will definitely be back again soon.

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Samantha Howard . 2024-09-23

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Lift was very poorly maintained and could it stuck Staff are not very helpful And the store it self could do with a painting looks rundown

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darren worts . 2024-09-18

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Good big shop and lots of stock. Staff helpful and friendly

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cat early . 2024-09-16

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Nice having a wonder road seeing all the Christmas stuff being put out got some nice pictures didn't go in for anything but spent a lot lol

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Michele Bergmann . 2024-09-16

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Good experience, busy at times but we'll stocked shop

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Darren Wil . 2024-09-08

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Very many bargains to be had need to sort out lift got stuck 🤣🤣

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Sandra Drummond . 2024-08-27

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Don't know what to say really! It's the range. They sell stuff poorly made in PRC.

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Ian . 2024-08-18

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Lots of new items being bought in, especially fall and autumn decor.

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Penny “PJ” Jackson . 2024-08-16

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Everything Wilkos was but better

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Neil Stewart . 2024-08-15

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The quality of available goods really has gone down hill

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Hannah Tunnicliffe . 2024-08-04

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COMPLAINT: THE RANGE-CLACTON Very disgusted walking into the range at Clacton today at the temperature the workers are having to work in. The range Clacton when it is summer time is like a greenhouse with no air con or even ceiling fans in attempt to cool it down. This cannot be legal, the staff are all shattered due to the heat. They were all lovely which I’m shocked at considering they must be melting. Speaking of melting. Every chocolate item in that place was liquid. You need to seriously consider buying something to cool that place down as the amount of Iceland and the range stock that is ruined from the heat is crazy. I was very disappointed I couldn’t buy chocolate to enjoy, I was even more disappointed that a lot of it must get thrown away due to being liquid. Clacton store you need to do some before we end up with staff or customers in A&E from attending your store.

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Bethany Sullivan . 2024-08-01

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Order on click and collect items there when I went to pick up

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David Beard . 2024-07-29

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Good store , not as good as Lowestoft though

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md j . 2024-07-26

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Helpful staff, escalators to upstairs, also has lift for disabled

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Dean Sealey . 2024-07-24

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Shame there is no department signs to help you find departments

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Alan Knowles . 2024-07-21

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Lovely staff and service and the carvery is great.

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Gemma Wheat . 2024-07-05

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Woman who has grey hair in a bun and sunglasses should be ashamed of herself. Went into the range today and a young girl behind the counter with brown hair was very pleasant. she went out of her way to help pack my bags and kept calling for help when I needed it. Have been served by that young girl before and she is always very lovely to be served by. Today tho we went inside and the older woman was asking the young girl why she had moved a trolley full of pillows from behind the desk. the young girl couldn't have been older then 18 and told her she couldn't move with it behind her. The older woman then started belittling the younger girl in front of the customers asking her why she would do that, asking her where things were. I heard the young girl say she had just come back from her break and if I heard it right it was a woman called Carol that moved the trolley not her. The older woman still started on the young girl continuing to berate her and then started laughing with a customer in front of me that she knew who asked her if she was being crabby. When it was my time to be served the young girl recognized me and was very sweet asking how I was and helping me again but she looked like she was going to start crying at any moment. I asked if she was ok and she said she was but I don't think so. Shame on that older lady. Think the staff should be taught to treat each other with respect and maybe the store will run better then usually does!

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Margaret Perry . 2024-07-04

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Lift broken for months.... Disabled people can't get upstairs with trolleys.

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John Kerrison . 2024-06-26

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Went in today and cannot praise Becky enough for her help in selecting an air fryer and also a wardrobe rail. She seemed to be only member on shop floor but was very knowledgeable and friendly thank you so much

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Bob G . 2024-06-18

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Cheap and cheerful but has everything you need when you need it and it convenient for me

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Iain Lock . 2024-06-12

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Please, please get your lift repaired. I just about went up the escalators (they are too fast) I have a disability and then I tried but failed to use the escalators coming down! I asked a member of staff how I can get down and kindly escorted me to the fire escape (stairs) which I then struggled step by step to get down. This day and age it is not acceptable to have no provisions for the disabled or even someone with a small child!! Come on the Range no excuse to get lift repaired.

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denise grove . 2024-05-30

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Interacted with 3 members of staff (gardening area, checkout assistant & manager) & all were polite & had time to assist me with my purchase of a bird house/feeder, which didn’t have a price/barcode on, which complicated the situation).

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Paul J . 2024-05-27

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Always in there. Love the Range

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Theresa Cooper . 2024-05-23

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It was good , they did not have what I wanted, by all good , the staff was so nice and helpful, so many good things in there.

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Sue Lane . 2024-05-16

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A great branch. Such a choice .

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Alice D . 2024-05-09

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I often buy home decor bits from The Range and find them very reasonable priced. I have two issues with this store, one being the attitude of the staff who rarely acknowledge you and you never get a thank you at the tills. The second is the number of items not priced, I wanted some compost but of course it was not priced when I enquired at the customer service desk I was told I would have to go get the bag and take it to the till to find out the price. Not good

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Jenny Williams . 2024-05-07

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Brought frozen greggs food from icelands

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Norman Battersby . 2024-05-05

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Went to get an electric heater picked up and paid for it, and then a staff member said she would get a box, we had already asked another staff member who said no boxes left. The female staff came back to say there was no boxes left and that was a showroom heater and not to be sold ( I had already paid for it) but she brought me another heater which was nearly £10 more. I said I wasn't paying another £10. So I had to wait for a refund. That I did and took 4 days to go back into my bank. Very bad customer service from this Range store. Not happy at all.

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Sarah Armstrong . 2024-05-03

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Well stocked and good experience

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Henry Huruva . 2024-05-03

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Absolute fire risk and trip hazard. Everytime I go it's always the same, pallets and boxes all down the main aisle from the customer service area right to the back of the store. I went to compare paint prices and found the exact same product was £6 dearer than local competitors.

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Pete Swanson . 2024-05-02

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Great place, and it has so much variety at good prices

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irene stracey . 2024-05-02

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Not bad. It's a bit messy pallets everywhere garden centre is not as good as some others at the range elsewhere

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Jason Bradley . 2024-04-25

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Good range of products. Plenty of parking.

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john Shine . 2024-04-25

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We go in most Tuesdays and Saturdays, and have met a nice crowd who we like to chat to ,great atmosphere, but needs a make over ,most times I have had to remove dirty plates from table and tables need wiping ,

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Maureen Meekins . 2024-04-24

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Not the best selection of goods I've seen in the Range

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Johnleslie Thompson . 2024-04-24

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Every thing you need under one roof helpful staff.

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Gary Stone . 2024-04-19

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Great place to find the little things you need or even big (settee) things

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Ian Fairhead . 2024-04-17

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Huge selection of everything you need for the home and garden. Nice pet area which had everything we were looking for. This range has an upstairs area but unfortunately the disabled lift was not working and the workers told us... The lift has been broken for some time and he doesn't believe they will fix it. There were escalators, but you can't take your trolley/pushchair/wheelchair up and escalator. Large selection of art and crafts from adults to children, seasonal items were upstairs also. Iceland is in this range and has lots to choose from . The downside .... There were trolleys with big boxes on where the staff were still unpacking, I'd expect to see 1 or 2, but this was around the whole store, members of staff were moving trolleys and just leaving boxes in the aisles. I could not get the wheelchair through most aisles, my friend struggled with the trolley. The whole store is a trip hazard waiting to happen.

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Natalie . 2024-04-11

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Great place, wide variety for all things needed. I can get decor for the house, whilst picking up a cheat dinner, get the dog treats and the kids some crafts. Not many places you can do all that in.

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louise .c . 2024-04-09

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I love the Range, although this is probably my least favourite store of the many I’ve visited. It’s smaller than most, and therefore the variety is impacted. I have visited several times when in the area for craft supplies, and often can’t get items that I would in other stores. I’ve probably been spoiled with larger stores nearer to home though. I can’t say I’ve had any “bad” experiences here. Just nothing to particularly rave about.

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Fiona Johnson . 2024-03-30

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The Range is a place my wife loves to have a look round

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Jeff Istedsbg ccxxvxxcbfhd vszvs s z x x . 2024-03-27

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It os cheaper than others and the most important thing is that it has so many varieties of Halal food that was not not avaialable in clacton in the past

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Amjad Farooq . 2024-03-19

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Great selection of will dog treats. Bought a mud catcher door mat that was massive for a bargain price. Very messy and untidy as a store as always. Would be easier to browse if not struggling to see what’s on offer

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Tony C . 2024-03-17

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Large selection of everything you'll need.

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Christine Croucher . 2024-03-05

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Superb choice of products.... kind section is quite good, offering a good range of competitively priced fish food

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Dave Morris . 2024-03-02

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Good shop, garden department was trashed Stock all over the floor, POS paper everywhere, could be much better

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Finlay Woodland . 2024-03-01

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Nice place but staff are miserable

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Paul Baker . 2024-02-08

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The range is the range. What you would expect Have had issues though in the past with staff and their unhelpfulness

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Shane . 2024-01-28

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The store had stock in the aisles making them inaccessible for wheelchairs, the lift is often not working and needs updating, the queues for tills were incredibly long with only 2 staff on the tills and there is barely any stock in the freezers - Clacton Range do better

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Abbie Mead . 2024-01-24

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Great store something for everyone

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Jeff Holmes . 2024-01-23

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Not bad but could not find what we wanted

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ken baker . 2024-01-15

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We wanted to buy a decorative animal for the garden. 99% of them had no prices. Lots were broken or chipped. No staff to be seen. A very untidy and unorganized store.

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Lindsay Randall . 2024-01-06

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Got everything I needed & more. Great store.

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Margaret Millan . 2023-12-29

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They nearly always have what you're looking for

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pete green . 2023-12-18

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missing some prices on shelves. Needs a good tidy up

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Danella Considine . 2023-12-15

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Bit of everything here, not bad range of items

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Philip Bishop . 2023-12-08

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It is a great store with a good variety

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Val Cooke . 2023-12-08

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Every thing you want under one roof although not always the best quality. Sometimes a shortage of staff on the tills. Good range of Iceland products

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Patrick McMaster . 2023-12-07

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Good selection of crafts and homeware

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Mike King . 2023-12-02

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Anything and everything you could want.

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VERONICA ROBSON . 2023-11-27

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It wasn't there fault it is near Xmas

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Alison Cotterill . 2023-11-23

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Went in looking for dining table,but not much furniture in store at the moment because Christmas stock. Grabbed few bits from Iceland that is now within The Range which is very handy👍

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Mandy Eastall . 2023-11-22

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Spent a lot of money In the store on Saturday 11th for Christmas bits just to receive a parking fine! As a customer how the hell can you browse around the whole shop plus get in qeues at the tills on the weekend and get fined. People wonder why people shop online.

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Gavin Hierons (Gavman) . 2023-11-22

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Great shop, plenty of goods but the floor space is looking so untidy, a case of over ordering maybe ?

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Mike . 2023-11-22

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Easy parking out front. Accessible. Good range providing good choice. Great craft supplies.

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Maria Holland . 2023-11-13

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Huge "range" of stock, some at a very good price. Now stocking Wilko products.

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Lech Kluk . 2023-11-07

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We always like the Range, and get excited when they have their Christmas stuff out. But quite disappointed with the "light tunnel" Hardly any displays or lights up. But otherwise a decent store with some nice stuff for the home. Love their arts and crafts department too.

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Iain Lister . 2023-11-03

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Unfortunately, my son who is 16 years of age experienced and unpleasant happening in your store, to sum the whole thing up , he was in the art section to purchase supplies for his GCSE art exam(paintbrushes and pencils). It was going well up until a worker interrupted him asking if he was above the age of 18, so he then replied no, why? The worker then proceeded to tell him that he needs to exit the store in a rude manner, my son then asked if he could continue to buy supplies as he was causing no harm. I completely agree with my son on this one as I don’t see what harm he would do with a paintbrush.But the worker proceeded to tell him that he could not purchase items from the store if he’s under the age of 18 , which is a coincidence considering he purchased from this exact store two weeks ago.. he then got followed out the store , as if he was going to harm someone .

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jack . 2023-10-26

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Really good things in this shop

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Heidi Chisnall . 2023-10-18

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Once again a typical range store. Quality products at reasonable prices. Always seem short staffed, and sadly more messy than tidy, and looking through the aisles you sometimes get a little lost to where things are.

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Richard Daish . 2023-10-16

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a lot of useful things I bought a plate and black oil paint for painting

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Светлана Гофман . 2023-10-12

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Visited on a Saturday lunch time with partner for a drink and sandwich. My issue is not with the food but with this cafe's "dog friendly" policy which is very lax and impacts on hygiene at the premises. Firstly I noticed a small dog sitting on one of the chairs. Admittedly the owner had taken her own cushion and placed it on the chair for the dog to sit on but the dog's head was level with the table. This should not have been allowed - all four paws on floor please. And were the table and chair thoroughly cleaned when they left? I very much doubt it. We were sitting at a small table near the door when I noticed a female customer walking out holding a large amount of used blue paper towel. She returned a minute later minus the paper towel. Then I saw her leave again this time with a dog (this was another dog and not connected with the dog on the chair) and another large amount of paper towel. She returned without the dog and placed the roll of unused towel on the counter, so the staff did know what had occurred. None of the people in this woman's party left the cafe, in fact while this was going on a friend of theirs arrived to join them and they were still all there when we left. A few minutes later a woman with two children and two collie-type dogs entered and all of them, including the dogs lined up at the counter. The dogs' heads were about level with the counter and one was wagging its tail all the while. It seems the cafe's manager (if there was one on duty) failed to monitor the situation and its impact on health and safety. This has deterred me from using this place again. I would add that a large percentage of the residents in Frinton are dog owners and most of the cafes (and shops) here are dog friendly, but Costa Coffee need to take a look at the bigger picture and consider the comfort of all their customers, not just the four legged non-paying ones.