McDonald's in Tendring

Located on a busy street, lots of people, yet fast service. Food quality good.

If I could give 0 stars I would. Ordered through the mc Donald’s app. 2 meals paid for and one burger (purchased from my rewards). What arrived was only the burger from my rewards and one meal and just the drink from my other meal. Phoned mc Donald’s and they were useless. Told me I could collect them (kinda defeats object of ordering and spending extra on delivery) was given a number to call for a refund but I was only refunded £4 something. When questioned was told it was an automated payment system and they only refunded me for the item and chips (not the drink) yet whilst I was on the phone I went back onto the app and said had I ordered them separately the selects on they’re own were £6 something and the fries were £2 something and that’s without service charge, VAT or delivery charge so they’re automated refund system is very wrong and this needs to be flagged up. Not sure why I bother ordering tbf as there’s always issues with delivery.

I eat a lot. I always order the same things from here. 5 hamburgers and either a chicken burger or big mac. This McDonald's in clacton town centre is always missing something from me order. It's too crowded to check the order before I leave. I'm fed up of going back to complain with the staff looking at me like I'm the criminal. Always check ur order before leaving.

Just writing this review to say amazing Jafar was who works here clearing up and assisting customers on the floor. An absolute asset to the company. Cleared a table for us, came back and wiped it all down. We then needed a highchair and my partner asked one member of staff who said she would just have to get one from upstairs, Jafar saw this and personally carried it down to our table. We weren't the only people that he went the extra mile to help.

Would give zero if could, over 45 mins late, left on the door, door bell not pressed as video. Order is cold and missing loads, shop not picking up after 45 minutes of calling. Maybe the worse shop ever

Very busy but the staff are doing their best to get the orders out quickly :) food was good

Got my order wrong 3 times I used to love them but now I am upset

Busy but not crowded as plenty of extra seats upstairs the food was good and hot

The toilets are rank with broken taps and smells , and the big mac i had the bun was dry and the burger was luke warm.. the manager has no pride obviously , bring back burger king.

My girlfriend and I made the mistake of deciding to eat here today. She ordered a double cheeseburger without pickles. First they forgot the mustard, the second time they put pickles on and amazingly they also put pickles on the third time too. So we simply gave up after that.

I had ordered a double cheeseburger but I never customized it, so when I got it I was surprised there was no mustard. I complained about it and they said they would make me a new one. I added on to ask if they could remove the pickles then while they are at it since i usually remove them otherwise. I got the new burger and they remade the exact same one that was wrong. I complained again about it and they made me another one. This time I got my mustard but they still added the pickles I asked multiple times to remove. After this 3rd burger i couldn’t be bothered to go up and complain again since they didn’t seem to listen anyways. Unacceptable that this could happen as well as repeatedly doing the order wrong.

Drive would not give me good tell give him code could see his bag was leaking gave code took pic off his bag the lot he told me he go get it replaced did not come back with new food and took the other food that was wet with him this guys should fire

On this particular visit with my tow young children, I was approached by a member of staff who offered to carry my pushchair up the stairs as there was no downstairs seating available. He also made sure I had a table service number and that we had a table to suit. This was above and beyond my expectations.

absolute joke, are you ever capable of delivering a full order

Cheese burger good, fries only barely warm and limp, so not good, cheesy stick thingys hard and cold. Teas were lovely but had to add my own milk. Chicken burger meat very hard. So not great, but edible. Driver was kind and helpful. Thank you so much.

driver was nice but put food on top of drinks and missing the toy from the suggest Minecraft meal and triple cheese burger had to tops on

Order was 45 minutes kate and all food items cold

I ordered double quarter pounder w cheese and fries, pie, and drink. only the drink turned up!

Food missing. Delivery guy was great and would have been 5 stars all around if I had the garlic cheese share box. £6 wasted.. Really disappointed by that. The sauces were in there just not the food.

Food arrived 2 hours & 15 mins after ordering. STONE COLD. INEDIBLE. offered a miserly store credit refund. 1/3 of the amount paid. Shocking!!!

2 hours 15 mins to arrive .. STONE COLD. INEDIBLE

Load of rubbish cold yet again

the Fanta has spilt all over my food and ruined most of my food so I'm definitely expecting a refund for that it's completely ruined

kept delaying a few mins multiple times but when food arived was cold i live pretty close to restaurant aswell not the drivers fault

The quality was not good at all, half the food was squashed and the large banana milkshake i ordered was missing entirely

Terrible food drenched in drink

Food delivery time kept changing. Mc flurry was like water. Nuggets were cold and stuck together

Cold burgers chips missing, chocolate milkshake takes like strawberry’s

We have had a missing burger on back to back deliverys, I dont no what there bagging process is but to continue missing food is not a good look for repeat custom. Poor effort mcdonalds

I got the food but the wrong drinks oh

Had the complete wrong order delivered

driver was nice and food was delicious

The hot chocolate tastes like weak tea

Food didn’t arrive, driver gave food to someone else without even confirming with the delivery code and now I don’t know where my food is

no straw for my drink. unfortunately this seems to be a regular thing.

A fantastic place to eat any day of the week, the triple cheese burger really fills you up, delicious 😋.

really nice delivery driver 👌 thank you very much

Close to cold drivers take to many orders if I pay for delivery I want my food delivered on time not cold couse they pick up 4 orders time

The driver took the scenic route, as the map showed he went past our house twice before he eventually arrived. It took 15 minutes from setting out to deliver to us, the food was at the bottom of his bag and was barely warm. Gate left open.

Sarah was amazing as always! Staff at this McDonald’s are brilliant! Food is always great and never had an order wrong!

the food was good but my chips came cold.

I haven’t received my food and it says it has been delivered?

Delivery driver was a friendly guy. Delivery address was incorrect (my error) and called and sorted it out with no issues.

Food was cold over a 2 hour wait milkshake was undrinkable

delivery took over an hour from the time I ordered, when food got here it was cold. Never going to order from mcdonalds clacton store again

Didnt recieve any food. It was delivered to a random adress 4 miles away

They got my order wrong so i went through the process of trying to get it changed it just took me back to the beginning so i gave up and just ate it

Put cheese on and I don’t eat it . Did ask

I put in the wrong address and the delivery driver txted me I replied straight away and never replied back which I found not very good

only received 2 coffee latte,s the rest of my order was missing, and it took ages to get here,very disappointed with the service the driver has gone back to the shop to see what's happened to my food .double egg and sausage mc muffins and 3 hash browns.

Great food and service, thank you.

MY ORDER HAS NOT ARRIVED! PLEASE ADVISE!!

The driver said he couldn't find our address but when he arrived the food was freezing cold, the bag looked as though it had been sat on and was squashed. So obviously me and my children went hungry rather than eat cold flat McDonald's. So we went elsewhere and ended up paying for dinner twice in one night and that was very hard to do with children. I was so disappointed and now I've ordered again and it's already 40 mins late. I definitely think I will take our good custom elsewhere

our dinner was cold and 2 pie's were missing, we are usually very satisfied

Unfortunately, cold when food arrived

didn't get sources and big Mac had source when asked none and food was cold

Didn’t receive any of my order, wasn’t late didn’t recieve it , I have been at work all day and my kids have been waiting , they are very upset the last thing I needed

delivery great. Mcdonalds not so much. aske d

I have been waiting months to get the name of my usual server. Erica is amazing! Also the manager on shift this evening (18/2/25) Always so inviting and happy. During air show Erica was amazingly helpful. Honestly all the staff at this store are always so eager to make each order perfect and meet every standard set. Just an amazing store.

it was freezing when it arrived witch normally it's not and the time of delivery kept going up went from 1 30 till 2.p5 just to say it was not late but I noticed and never complain

Missing items. Seriously never ordering from McDonald’s again. Nothing but problems

6 nuggets are missing :( and burgers have sauce when asked for plain

items missing and damaged items second time they have missed food out of a happy meal thanks for the unhappy meal again

The fries were cold and the burgers weren’t very warm either.

At the time of visiting I tried to place my order via the McD app and was unable to complete the whole process due to various items going in and out of stock. Arriving in the store we used the touchscreen to place the whole order as originally intended. When the order was ready the staff member was not what I would call warm or friendly. Food was fair but there was a very long wait. The restaurant had many dirty tables.

No straw given for drink. No salsa dip

Food was cold not due to driver tho due to mc Donald’s

given wrong order and was missing items

I received someone else’s order

My chips were soggy, Nuggets were cold, milkshake was like water, for some reason my bbq sauce dip was warm?

Cold chips as expected. Overall nice.

Delivered very fast the drive was very nice everything was hot and got delivered what I asked for

Driver so polite and friendly, smelled amazing! too! :)

Didn’t give me my milk or milk way McFlurry

Fries was cold a bit to much lettuce apart from that it was nice

Was originally given wrong order freezing cold chicken nuggets where soggie coke peaved and got all off my other foot wet

my daughters food had something in her burger and ruined her dinner

2nd time in a row my order from McDonald's has been incomplete

Absolute joke, missing a whole happy meal off the order

Cold fries, as usual. Everything else was great

Great delivery and delivery driver too.

Great food and service, thank you.

Food arrived stone cold. Driver just told me to complain.

The order arrived nearly 2 hours after i ordered it. I spoke to the restaurant who couod nit assist, ither than saying my food would be fresh. The fries and nuggets were all cold, and the soft drinks tasted flat and were without ice upon arrival

chips where half empty the burger packet was all open and burger was everywhere not happy at all

Great food and service, thank you.

ordered at 3.50 and did not arrive until 5.35.and the hot food was cold 😡not happy

we made wn order before this and we look half an hour later to see if it was on its way yet and they hadn’t even prepared my order yet so i had to cancel and make a hole new ordar so in total i would say i waited around 1 hour and 30 minuets

not sure if it's because they wasn't in the heat bags but the food and drinks was cold , not enjoyable at all this time, when we have our regular courier he brings it to the door in his stay hot bag and it's always perfect, not this time, very upset

if you like cold food or missing items this is for you! Absolute rubbish this place!

45 mins / 1 hour late and arrived cold :(

Found chewing gum half way through my fries. The worker pulled a face said sorry and just replaced them….rotten stuff

Wrong order delivered - not our food no way to contact driver

nearly all the food was missing and waited and most of it was cold

delivery time given when ordered 25-35 minutes, changed and kept getting longer and longer. called restaurant and they said contact just eat and they had now shut their online ordering down as had too many orders. food was cold and 1 item missing. really disappointed! if you can't cope with orders shut system down earlier rather than serve really cold food that took over an hour to be delivered and missing items

Friendly service go there often.

Great food and service. Thank you.

Chips are luke warm and rubbery, the last 2 diliveries have had no bbq sauce that were ordered

delivered wrong items , got 2 happy meals instead. no drinks

Brang my order with no food just two drinks called the restaurant complained had to re order still not been refunded