Based on 176 opinions finded in 3 websites
Based on 176 opinions finded in 3 websites
Nº 1203 in 1330 in Cheshire West and Chester
Opinions
I ordered a mushroom and Tofu Bao bun, came with only a bit of Tofu two slices of cucumber and sweet and soursauce not worth thw 7 pounds at all
Nadine . 2024-03-10
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I didn’t collect it so I’ve no idea who did but it wasn’t me I’m livid
Ena . 2023-12-13
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Dish was good however there was kimchi missing which I wanted the most. Also it could has more sauce.
Malgorzata . 2023-10-25
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The food as not arrived yet it said its delivered and upon calling the restaurant they offered no assistance, an absolute disgraceful level of customer service, avoid at all costs
Iris . 2023-03-13
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Food was disgusting. Rice seemed to be days old and tasted disgusting. Udon were very greasy and tasteless. Appalling food. £40 badly spent. Never again.
Mary . 2022-07-23
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Food was tasteless and bland with barely any sauce. £23 for a bowl of rice and chopped boiled veg. Very disappointing.
Clair . 2022-04-24
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i ordered miso kimchi ramen as takeaway through deliveroo, the taste isn’t the best but not terrible either, quite bland and messy. wish there was more broth and that it’d come seperate. i wouldn’t buy it again, definitely needs some improvement as of now.
sara ti . 2021-07-14
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We ordered the Panko prawns and at £7.70 they were very expensive as we only got 5 tiny prawns and no dipping sauce! The Chicken Ramen was bland and tasteless and the only saving grace was the egg. TheTaki Udon with chicken was probably the best dish but we would much prefer a wok & go if we were to choose.. Shame but we wouldn't re-order..
Deborah Jones . 2021-04-04
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Great tasting Ramen and Bao Bao. Will order again.
Anthony . 2021-01-30
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Excellent service, well presented, good taste. Quick delivery. Many thanks.
Carl . 2021-01-24
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Lovely delivery lady who didn't knock but texted! :)
Svetlin . 2020-11-25
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Order delivered was completely wrong. Never ordering again. If I could score zero I would!
stuart . 2020-11-12
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Awful. Got a call after 30 minutes saying they’d ‘lost’ the order and they’d ring back. They never rang back and changed the delivery time to 30 minutes later. 2 and a half hours later and still no food. At one point the food was ‘on its way’ it was saying this for a good 30 minutes when the restaurant is 2 minutes away from where I live. I then got an email saying to rate my order, hadn’t even arrived so nothing to review. Couldn’t ring the restaurant as there is no number available anywhere for them. Absolutely disgusting, over 2 hours and a half being messed around only to end up with no food. Will never order from here again, hoping to receive a full refund as I had spent £45 to receive nothing.
Amelia . 2020-11-11
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My order was incomplete - the ice cream was not included. When I rang and got a central switchboard number after 10 minutes, with my food going cold, I was told if I ordered again I would have a discount. I would like my money back for the incomplete order because I shan't be using Just Eat again.
Ty . 2020-09-18
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Great taste. Soup of the Ramen is proper japanese taste.
Julien . 2020-09-14
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Ordered the katsu chicken from here. How they have audacity to sell this let alone call it katsu chicken curry is beyond me. Brown tasteless stodge on top of some rice. Absolutely terrible
Thom Congrave . 2020-06-20
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Ordered ramen, katsu, bau buns and teriyaki fries via Uber eats. Order came pretty much as pictured in really good time, nothing not as expected. The Teriyaki fries are particularly delicious!
Victoria Simpson . 2020-06-14
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Excellent, authentic tasting Japanese cuisine
D . 2020-03-29
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Glad I decided to give these guys another shot. Really enjoyed my ramen and the edemame beans were awesome. Delivery was prompt and friendly. Will be ordering again
Colin . 2020-02-20
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This food came in shocking very bitter and cold all round poor quality. I had to order elsewhere. I spent £45 on my order and could not even eat it. I would like a refund. This is unacceptable
Dale . 2020-01-27
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The delivery was on time I would not suggest the ramen at all. The noodles were fine but the soup tasted like dish water and all the vegetables were so hard it was obvious they had been thrown in. The buns were nice but I would pay full price
Freia . 2020-01-22
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Right, placed order at 4pm, called the restaurant after 30min as I didn’t receive any confirmation and the girl on the phone told me the order was automatically cancels and due for refund as their machine was broken, 15 minutes after that call I receive the confirmation ( while I was about to order from somewhere else) at around 5:20pm I get this delivered, gyoza and 2 Fanta missing, bao bun stone cold and “ramen” oh lord, egg was brown in color, broth as bland as tepid water off the tap, horrible horrible horrible, worst place ever in Chester!
matt . 2020-01-01
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I was sent the food late and non of the order was correct! The restaurant won’t take responsibility for it and so I’ve paid nearly £30 for food I’ve not had ! Shocking customer service from both the restaurant and JustEat who are both passing the blame
Danielle . 2019-12-30
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The ramen was bland and the noodles was overcooked but the duck buns and donburi was exalent
alex . 2019-11-04
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Nice but noodles felt like spaghetti pasta rather than noodles! Also need to say there is 2 buns per bao order as it says "bun" suggesting 1 not 2!
Ellie . 2019-10-30
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The sprite we ordered was not included although we paid for it.
Giannis . 2019-10-20
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Well the delivery boy let the bag split so I had to carry piping hot bowls back into the house. Not even an apology. Disgusting.
Stacey . 2019-09-27
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Lovely tasty food. Did take a while to arrive but came at the predicted time which also suited me fine. Will definitely order again!
Zoë . 2019-08-25
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Amazing! I’d happily eat here daily.
Scott . 2019-08-21
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Both chicken and tofu Donburi mains lacked flavour, some of the rice was dry and inedible. The Ebi Katsu side was good, but we won’t be ordering from here again.
Alison . 2019-08-12
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Broth does need a lot more seasoning, as it was quite bland, you will be surprised how even the humble salt and pepper can go a long way in improving the taste of food. Starter tasted great though and cannot fault it.
Dylan . 2019-07-16
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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54 Opinions
We ordered last year from here and my husband found a stone in his food. When we called to complain we were told “these things happen”. He actually had the stone in his mouth which isn’t what anyone would want! The owner got very abusive on phone. Health and safety were called and they came and took sample of food and the stone. Not recommended at all. Order at your own risk!!!!
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62 Opinions
Had a lovely family 14 piece banquet from saffron. Hot, delicious and plentiful. Delivery was on time, although somewhat confusing as the order completed before the food arrived. I did call the restaurant who confirmed it was on its way. The only criticism I have is the sides...they are on the cheap side (catering gravy) and warm coleslaw. Could also do with being a bit bigger, so wouldn't order extra next time, for the price, hence the 4 star review.
68 Opinions
Although I was staying at the hotel I wanted to write separately about our meal in the restaurant! From start to finish we had great service. We choose a bottle of Merlot to have with our meal. We shared a duck spring roll starter followed by a Rib Eye Steak for my husband and the Lamb Rump for me both were tasty and cooked to our choice. We both chose a dessert of ice cream medley and sticky toffee pudding and finished with an Irish coffee. Although it’s not a big menu there was a good choice. The staff were extremely hard working throughout our meal and a credit to the hotel.