The Queens Head Inn in Eden

I could send this review on tripadvisor: Feel free to make changes: We went to try the pizzas but the whole experience wasn’t good! When ordering food and drink from the bar, my son’s partner was not given her change from a £50 note! She had to ask for her change (about £9). The person who served her said she was simple too busy, offering no apology. Two of the pizzas were good but mine was undercooked, a soggy base and my son’s pizzas wasn’t appetising because of some sauce that had been squirted over it. Three out of the four pizzas ordered arrived; one was the wrong order pizza 1 instead of 11. We were told we had ordered the wrong one! Not a great experience and we would not recommend this place as the customer service isn’t what you would expect!

You want a pizza and a beer? Then this is the place! A couple of tasty craft ales, a delicious pizza, and friendly staff in a proper country pub. Loved it! So did the dogs.

This place is incredibly atypical of England and the beauty of its countryside. The managers are very kind and very pleasant I advise you to eat a pizza and put some spicy honey on it! I recommend this establishment with my eyes closed!

Gorgeous pub with gorgeous interior and decor. Our Italian pizza was beautiful along with the hot honey and truffle fries! Highly recommend and the ladies behind the bar were absolutely lovely, super dog friendly too which our fur baby loved. We will be back ! 🌲🌳🦆

Great old fashioned pub with a really good pizza menu. The staff are incredibly nice and welcoming

Just love this pub it's so lovely

Popped in for a Pizza and some drinks on the way down from Cairnryan. Fantastic pizza, tiramisu, local beer and lovely staff!

We stopped here on a Thursday with a large group and the staff were very accommodating and helpful. The pizzas and food were superb and the service was top notch / couldn't do enough for us. 100% recommend and will definitely be back at some stage. Thanks again 👍🏼🍕

Pleasant staff, attractive bar area, efficient service. However, food was something of a disappointment: Spicy wedges seemed to be standard supermarket freezer cabinet wedges- no spice in sight. Pizza looked good but rather bland. More expensive than those at Another Place, but nowhere near as good. Tiramisu was delicious but presentation left a lot to be desired- looked more like a bowl of porridge. Looking at the price of the dinner menu, I’m not sure I’d take the chance, based on this experience.

Nice pizza , for an english pub , and good italian beer .

Pizzas 7/10, service 4/10 and nowhere near where it needs to be. A little clueless to be honest, and yet thoroughly pleasant. Pizza concept good but menu needs some fine tuning. Nibbles etc.

Great food ,pizza was the best I've ever had lovely staff highly recommend this place if you are staying in the area

Popped in for a Pizza and drink on our way to the Lakes. Lovely pub serving amazing pizzas and very friendly staff. Would highly recommend 👍

Just pizzas but v. well cooked. Good atmosphere, good location, friendly efficient staff

Called in the pub after a walk on the fells. We had pizza and a drink. The food was fabulous- fresh and tasty. The drinks were well presented. Staff were very pleasant and helpful.

Great pub in a lovely location, shame there was no food.

Lots of character, nice people, good food and drink. Been going for years. So pleased it is in good hands

Great meal, fantastic staff.. nice homely welcoming place. Would definitely return and eat again. Highly recommended

Fantastic evening at The Queens Head from start to finish. Great ambience - relaxed but a bit special also. Service attentive and the food outstanding- Michelin Star level.

Absolutely incredible. Me and my wife have eaten a few times before. But last night was completely different. The food was out of this world. I had the trout tartare followed by the lobster and then the panacotta. Each dish was prepared perfectly and was a delight to eat. You will be foolish if you pass up the opportunity to eat here. Excellent service in a nice cozy pub like atmosphere. Cant complain at all

I've eaten here three times over last few months, twice in the evening for the three course posh pub dinner and once for Sunday lunch. Really enjoyed the food and atmosphere, both beef and lamb dishes excellent and have to give a mention to Sunday roast with fabulous Yorkshire pudding. There's some lovely walks around Askham, so appreciate you can take your dog. The staff team are friendly and helpful creating a lovely atmosphere. Would definitely recommend the food , when I eat out I like to have things that I couldn't make myself at home and it definitely is a bit special .

The pub itself is cozy and characterful, and has a cottage like charm. Staffed by young and friendly staff, the Sunday menu was limited to 3 options at a set price. £35 for 2 courses and £39 for 3 courses. Expensive, but we had high hopes given the pubs’ accolades and associations with other quality establishments locally. We opted for 2 courses and our children ordered from a limited choice children’s menu priced at £15 per child. Sourdough bread and homemade butter arrived moments after our order had been taken and all was initially positive. However, the main course arrived and the disappointment set in. Served on starter sized plates, the braised lamb was formed and resembled an overturned tin of tuna. The portion was meagre. Accompanied by the smallest ever roasted potatoes the plates looked sparse and underwhelming. The sides for the 3 adults were bland and uninspiring - BBQ cabbage was one - again they were minimal in quantity. The kids meals faired little better, equally dull and lacking. My mother in law opted for the fish and was presented with a single fillet of sea bass with a Yorkshire pudding and a mass of sauce. I ordered the Jam Roly-Poly for dessert hoping for something memorable but instead was served a heavily suet based pudding - chewy from being overcooked. The homemade custard that accompanied it was so thick that it had set in the serving jug. I was so disappointed. Overall, I felt overcharged and underwhelmed. Not somewhere I’d return or recommend.

Overall an expensive poorly cooked pretentious meal served in a pub. Probably the most uncomfortable window seat a good 4 inches too high and no way to get comfortable. People and dogs in bar. I booked a restaurant not pub grub Food. Pate was the best part. My husband had the beet salad. I would say not a £1 worth on his plate. He had the plaice which was well cooked and just ok. I had the lamb. A square cut of meat ? Undercooked raw fat on one side then we’ll overcooked on the other raw "crunchy pulses in a thin watery sauce. A deep fried cube of something and a luke warm overly sweet mint sauce. The greens well cooked. Followed by a bangvaverage treacle ginger tart Over all it was overpriced poorly cooked food at an uncomfortable seat in the bar. Certainly will not be recommending this to my house guests over the summer.

Amazing food, atmosphere lovely, dog friendly, good service, recommend the chips. Lovely evening and will be back for more

We ate a 3 course dinner at the Queen's Arms recently, having been given a voucher from a friend following our civil partnership last year. We just hadn't got round to spending the voucher: had we realised how fantastic the experience would be, we may well have booked sooner! We ate fairly early, around 6pm, which meant we had the pick of the tables in the restaurant area behind the bar. The food was fantastic - beautifully put together and so tasty - the wine was lovely and the service was first rate. I did ask one of the waiters why the place didn't yet have a Michelin star... We'll definitely be back!

A wonderful couple of days at this as they call it a posh pub, rooms nice and large lovely and warm spotlessly clean, staff very friendly and helpful. Excellent breakfast the only downside was the evening dinner menu was a starter menu which you selected from , I would have preferred a varied menu to choose from. I would highly recommend this posh pub

The food is excellent if you enjoy a gourmet standard meal as we do. The flavours were wonderful, beautifully presented and also the staff really friendly and helpful. Lovely atmosphere . Thank you

We cannot say how helpful & welcoming the three young persons running this pub we're! A credit to the business

Had the roast beef which was just warm vegetables not very hot either only thing hot was roast potatoes and gravy.Was looking forward to this it was our Christmas present off our son but was for the George and dragon really.But we’re told we could use it here since they had a fire Haven’t been able to get before know as my husband had a brain injury in April and we have just started been able to go out so we were very disappointed I told one of the girls that it wasn’t very hot and she took them away and brought them back but wasn’t much better we ate some of it as we were hungry they ask if it was ok when they cleared the plates and I said no she said I will tell the chef I asked for the bill which I used the voucher for but I refused to pay the 10% service charge but I still had nearly £20 to pay but I won’t be back you have spoiled our day out for lunch which we were both looking forward to

Nothing like as good as last time we dined there. Firstly they served another table before us who arrived after us. They apologized and said it was a mix up in the kitchen and we had quite a wait to get our canapes. Service was very slow between courses too. The food was okay but my beef came in 2 pieces, 1 was medium rare and the second meltingly tender as if slow cooked - I wasn't asked how I liked it. Very disappointed , we will not be returning.

We were staying at Askham Hall who recommended dinner at their sister pub in the village. I had a quick look at the menu and it looked lovely. When we got there we realised they only offer a three course menu for £55. We said to the waitress that we only wanted two courses and were told they don’t offer that. We were told we could have two courses but would pay for 3! The young waitress even offered that she could bring a pudding and we could just look at it! Very disappointing. We left without eating so cannot comment on the food

Walk to the pub from Lowther Holiday Park on a very hot August evening, the walk was the best part. No food available unless you have booked, no offer of bar snacks or anything else, not made to feel welcome at all really.

Amazing evening. Mike was fantastic- bringing us drinks when we ordered at the bar. He was Very attentive and personable, calling my partner by his first name after the first couple of drinks. A shining character that will bring us back next year. The food...

We had an excellent meal at the Queen’s Head. We were made very welcome from the onset and taken to a very comfortable table in the bar, with plenty of room for the two of us and the dog. Service from the young people running...

Very friendly lady on reception looked after us from the moment we arrived early to serving us breakfast to help with the hangover!! Also very grateful to the same lady for helping me relocate my suit jacket!!! Refreshing to speak to someone who actually cares...

Sister restaurant to Allium at Askham Hall and the other great Lowther pub, the George and Dragon, the Queen’s Head Inn offers something in between - not as expensive/exclusive as the former, and slightly more formal than the George and Dragon. Booking is essential and...

The staff were amazing , very friendly and helpful. We were given a room when we arrived and were a little disappointed in the size as this trip was to celebrate my birthday but we didn’t want to complain. When we went down to dinner...

We booked a table for Sunday lunch. We were greeted by a charming young Frenchman, who showed us to our table. After a quick chat in French our order was taken and we munched on the delicious bread provided as we waited for our first...

We couldn't get into Askam to stay even though we had a meal booked at Allium but, luckily rooms were available a nearby Queens Head. The rooms were warm, well appointed and with very comfortable beds to provide a quiet night. Breakfast was until 10am....

We booked here over a year in advance as we were attending a wedding at Askham Hall (5min walk) . Due to the covid situation they were very understanding & allowed us to change our dates due to the wedding being changed. Lovely traditional pub...

From service to food, I cannot find a fault. The servers were Attentive and knowledgeable. The food was impeccable, all sourced locally and cooked to perfection. Cannot wait to return when these guys get their Rosette. (Not if, when). Cannot recommend more!

Amazing food and great service in this lovely cosy village pub, highly recommended and looking forward to a return visit!

A delightfully cosy pub with an excellent dinner menu and great breakfasts. Superbly located in a network of great walks. We usually try to book Askham Hall (who own the QH) but the standard of cooking is also very high here and the kitchen benefits...

We stayed at this delightful old pub as part of a package with one dinner at the pub and one tasting menu dinner at Allium, Askam Hall. Boy were we spoilt! From the Posh Pub Grub to the final cooked breakfast it was all totally...

We stayed at The Queens Head, for one night, and I have to say we were very impressed. Our bedroom was wonderful. The following morning, we enjoyed a wonderful breakfast and Louise couldn’t have been more obliging.

Allium at Askham Hall is our family favourite. So not surprised that the food and service at The Queens Head was excellent. Great flavours and so obvious that most of the very fresh ingredients are from the Askham estate. Lovely atmosphere and very relaxing. Looking...

This small pub packs a big lunch with excellent food and polished service. The ‘pub grub’ set menu has four courses plus optional additional cheese. Our server Owen was polite and helpful. The meal started with amuse bouche and delicious bread. We had an amazing...

We had a three course ‘posh pub grub’ dinner which came with extra treats (nibbles at the start and sweets at the end). Service was fantastic and a real asset to the restaurant/pub. The food was delicious and expertly cooked. The wine/drinks menu was limited...

Fantastic food, fantastic service, wonderful atmosphere. If you are staying near by I would highly recommend booking dinner here. We will 100% be coming back when we visit again.

So glad the Queens opened in time for my birthday 🥳. Decided to go for the Posh Pub Grub. What an evening!!!! Amazing food prepared by Gareth and fantastic service from Louise and Mel. We cannot fault the Queens in any way. We would thoroughly...

When i saw the Pop-Up menu earlier in the week i was adamant that i had to try it, we were 2 x Couples, and unfortunately our friends had a problem En-Route, so we were 30 mins late for the 19.30 start. Louise, Mandy, Mel...

Food 10/10 service 10/10 price 10/10 what more could you ask for highly recommend. Would definitely be returning when in the area!

We poppeded in on a wet saturday afternoon for a drink and couldnt walk past the Charcuterie board, which was excellent. They serve food between 12 and 6. Staff were friendly and service was quick.

We are currently staying in a little village up the road from this pub and called in for lunch on our way home from our day out. After reading lots of reviews for pubs in the area, this didn’t seem to be the best one,...

Booked here day before. Arrived correct day/time and were told we had the wrong pub! We were confused but gave the benefit of the doubt and went to the other Queens Head the lady behind the bar had told us to ( as in we...

Recently enjoyed a lovely Sunday lunch. It was so cosy and inviting inside, especially as it was a cold day. We were surpised how few tables there are and felt lucky to get one without a reservation. Service was good. The food was excellent. I...

Visited with friends for a meal. After 1 hour wait, one meal of four came out which was given to another customer who promptly ate a chip or two off the plate. Remaining three meals arrived but we were one short. A waitress then came...

Just a two night stay but what a wonderful welcome we received. Our room 4, was fabulous, large and spacious, clean and comfortable and a great en suite bathroom with fluffy towels and fresh white gowns. We ate in the pub for the first night...

Excellent place in every aspect. Special shout out to Mel who went above a beyond to make us feel welcome after a particularly difficult day. Thoroughly recommended

We stayed one night here and were seriously well looked after. Great rooms, great hosts and a delightful evening meal albeit pre-ordered. Breakfast was equally good. Would certainly stay here again if the opportunity arose

We walked for nearly 3 hours to get here and would do it again. Started with a couple of glasses of most excellent beer and decided to eat here and absolutely loved it. My wife almost had to crowbar me out of my chair I...

We stopped in for lunch as had stayed and eaten at George & Dragon and Askham Hall. Welcome was very friendly and food was fine though not what we had expected as had been previously told there would be one or two exceptional dishes only. It is traditional pub food with knobs on, so we were a little disappointed. Also prices are on the high side for the food. I would personally have a rethink on the food offering. Has great potential as such a lovely village location.

This lovely pub offers good beer and general day to day food. However, be aware that they only serve food until 6pm (18:00).

Popped in for lunch and were very impressed with the cosiness and decor of this old pub. The food was interesting, well presented and very tasty. Thoroughly recommended. Real beers too!

Almorcé después de una caminata de 2 horas sobre Askham y el Lowther Loop. Recientemente remodelado por el equipo de Askham Hall, manteniendo el interior de estilo antiguo con toques modernos de iluminación y mobiliario suave.

Estábamos ansiosos por probar el Queens Head después de escuchar que había sido tomado por Askham Hall. Después de quedarnos y comer en el George & Dragon (también propiedad de Askham Hall) esperábamos grandes cosas. El menú es pequeño y básico, pero promete productos locales de alta calidad. La hamburguesa que obtuvimos no se parecía en nada a la carne de ternera y era dura, sólida y gristly. Las papas habían sido recalentadas definitivamente, estaban cocinadas y secas. La diferencia entre la comida aquí y el George & Dragon ni siquiera es comparable y no volveremos a intentarlo.

Reservamos para su restaurante bi - semanal y una comida de 5 platos para degustación - en este menú con carne de ternera corta. Era la primera, así que había una posibilidad de que estuvieran probando cosas.

Never fails to disappoint. Good ale and great food! You must call in here on your way to Pooley Bridge and Ullswater for great value !

Si bien el pub y el restaurante eran encantadores, no se puede decir lo mismo del alojamiento. La habitación olía a humedad húmeda en ventanas y paredes y detrás de la cama. Avispas muertas en el piso de la habitación, el inodoro no funcionaba a la derecha, la ventana no se abría en el inodoro y la ducha no se escapaba correctamente, el silicio todo naranja y la suciedad de todos los azulejos rotos en el inodoro. Pagó el dinero, así que tuvo que quedarse, no volveré otra vez.

I used to stay at The Queens Head many years ago when I was moving up to the area so while staying nearby decided to give it a try and we weren't disappointed. Food was Lovely, locals were very friendly and a special mention to Kelly who was running the bar, taking orders and waiting on she did a grand job and was very chatty and friendly. Will be back

Best lamb I’ve ever had. Very friendly atmosphere. Generous portion of lasagne. Creme brûlée spot on. Good selection of beer.

We tried calling a quite lot over the past week to book here for a large family get together. But every time we call due to our area it cuts off or we are hung up on, After finally getting threw a few times the phone was just put back down or both a man and women answered but spoken very rudely down the phone we have decided to take the family else where due to the nature that we was spoken too. We feel this place won't suitable or be family friendly at all and have taken our custom elsewhere.

Lovely pub in the small village of Askham serving some local ales and good food. Rooms and breakfast are also available

Easily the worst bar meal that we have ever eaten. After seeing great reviews for this place we booked a table for 7:30. Having studied the rather limited menu we were told that two of the choice were not available, undeterred we placed our order and waited, and waited and waited some more...our starter arrived approximately an hour later. It was somewhat lacklustre, but passable compared to what was to come for our main meal. This took another hour to arrive, by which time we had all started to place bets on how long it was going to take and to make plans for a trip to McDonalds. Won't go into detail but suffice to say, all of us left at least a portion of our food and the halloumi 'burger' was literally strips of halloumi in a bread bun! The staff were pleasant but completely overwhelmed and obviously trying to do an impossible job. Possibly trying to cook as well as serving....surely the food we ate had not been prepared by a chef? To add insult to injury, we were not even offered a complimentary drink or reduced bill. We left feeling fleeced and will not be back!

Was really looking forward to a meal here after reading reviews and looking at on-line menus, however the evening menu was VERY limited and catered badly for vegetarians, if I'd not already had a couple of drinks we'd have gone somewhere else. The party of 4 who sat next to us were not impressed by the pricey 'too fancy' menu and as they had two vegetarians in their party, did just that. For me is was nice setting but reminded me of the vegetarian attitudes when I first became veggi 30 years ago - shame. I had the soup and cheese board as a main meal, as needs must.

Welcoming staff in the bar which had a coal fire keeping the room cosy during a blizzard. Offered to put us up if shelter needed due to road conditions

Really enjoyed our visit Great evenings spent with very friendly locals ,and looked after by most pleasant staff. Regards to Kelly ,John and James

I will be going here again as the food is what you would expect for the price. No frills, but tasty and lots of options to choose from.

Only gave rating because it is required before posting a review.

Spent two night at this fantastic place very friendly staff, food excepsional good choice for breakfast evening meals well prepared reasonable room are tidy and clean

Si estás pensando en llevar a sus niños a lo largo, piense otra vez.

Great British local pub. Great value, beers and staff. Tapas here is very good I would suggest the black pudding and goats cheese as it's pretty damn good. See you again soon.

Perfecto para parejas, los senderistas pub, familias, bien realmente alguien. Comida caliente y una aún más caliente fuego

Sucedió en este pub por accidente ya que estábamos de paso, pero nos cautivó por la señal - 6 tapas y una jarra de sangría por £18. Nos gklad paramos. Una buena selección de Tapas, ya que el pub tiene un Chef español. La pasamos de maravilla compartiendo la comida que estaba delicioso. Una gran manera de pasar el tiempo.

El Queens Head ha sido tomado bajo el ala de la Punchbowl así más allá de la aldea de bed and breakfast significa ir al pub que ofrece un delicioso desayuno recién preparado, productos servidos por un personal muy amable. El alojamiento es una delicia. Mi hijo nos alojamos en una habitación familiar que estaba limpia, amplia y ofreció todo lo que cabría esperar.

Este pub se siente como que no es muy abierta y tuve la sensación de ser un prescindibles extra en una de esas películas malas de los 70s, el martillo. Para la comida tienes que bajar por la carretera a la otra y me pub parecía ser la única persona. Mi habitación era pequeña, limpia, pero un poco desaliñada, con una diminuta de ducha y una aburrida vista del aparcamiento. La cama y la ropa eran excelentes, sin embargo. Por desgracia, cuando las luces estaban en una luz de emergencia alojado en verde, proyectando un ghoulish y bastante luminoso brillo de toda la habitación. Me gusta dormir en la oscuridad y fue un auténtico demeritòpor ese hecho para mí.

Just popped in each day for a couple of drinks after various walks.Great staff, friendly pub and the food looked good.I'd like this place as my real local!

The staff in this pub/ restaurant are so welcoming and friendly we went as a party of 4 on Easter Sunday the food was all of a high standard and lovely and fresh .Will definitely pop in again

Popped by for a quick bite to eat after seeing it was open again and under new management. The pub is cleaner than I have ever seen it and we have been coming here for a few years now. Everything in place and no mess what so ever which is lovely to see. Although the menu is limited the food is amazing, especially the burger. Every mouthful was to die for. My husband had the casserole which he said was also delicious but did need some potatoes with it just to bulk the dish out a little. The thing that made our visit was the lovely lady behind the bar (kelly I think her name was), greeting everyone with a smile both locals and visitors. Nothing was too much trouble for her even when she was busy and she made the effort to say hello and have a conversation with us which is very welcoming. Too often you go somewhere and get treated like just another customer but that wasn't the case here! She is a credit to the place so well done. We will definitely return and be telling our friends what a lovely friendly pub this is.

This was our first visit to the pub since it has reopened. Greeted by lovely friendly bar staff . A simple unpretentious menu. Food was good . We will definitely return.

Second visit! Love this pub! The food is delicious and the portions are generous! Lovely friendly staff make all visitors very welcome :)Could do with some pubs like this in london!Dog and family friendly! Can't wait to return and eat again soon :)

Nice and clean rooms, good prices, and a lovely and.smart pub just downstairs wich is serving a tapas menu and also few mains. Brilliant if you are walking around and need to recover.

The food - the thing most people will want to know about is good. Portion sizes are just right, generous without overloading. The service is efficient and a pleasant atmosphere for a family pub meal. Great value and managed well with requests to deal with food allergies.

Had a great time at the Queens Head. Great fire. Great staff. Very dog friendly. Had a lovely meal at the other pub in the village which is run by the same people. We will be back. Excellent value. Thanks

We booked into the Queens at short notice for a lakeland getaway for 2 nights. It is halfway between Haweswater and Ullswater so a fantastic base for exploring the area. The pub has recently changed hands and the landlord Steve is doing a great job of looking after this lovely old building. Though I'm not normally a big fan of Jennings the Cumberland Ale was beautifully kept and went down a treat after each days walking. Steve is friendly and welcoming and really made our weekend as relaxing and enjoyable as possible making us feel at home and getting everyone in the pub talking to one another. The pub is still picking up its trade after a recent change of hands and closure but is well worth a visit. It is spotlessly clean and our room was immaculate. Go and visit for a base in a stunningly pretty village, help get this fantastic pub bustling again and best of all enjoy some well kept Cumbrian ale in warm and friendly surroundings! We will be back.

Went in for dinner while on holiday locally, we had been in a couple of times for a drink thought we would try the food, unfortunately I'm sorry to say I wish I hadn't, the veg curry with added chicken looked good on arrival but the taste was so bitter the veg was so acidic it was barely edible I ate the chicken and left the rest a shame really as a lovely pub

My husband and I visited the Queens Head on a rainy Saturday afternoon in September. We had driven past this pub a few times and I've eaten here many years ago so thought we would give it a try.There weren't many people in the pub when we arrived but there were quite a few more when we left.We visited to have lunch and boy did it not disappoint.We went for the butchers block sharing platter and a side of halloumi and chips.Wow, so much food, we didn't realise!The butchers block consists of meats, cheeses, chutneys, pickles, chipolata sausages etc etc.I recommend this fully.The halloumi and hand cut chips were fab too.We had a half pint each of a local golden ale to wash it down and went on our way.Will definitely be visiting again as it looks a lovely place to visit when the fires are lit in the colder months...

We booked a table for 3 people one night after a walk past the annual Lowther show. One person in our group held quite a few allergens to her name, (Wheat, Dairy and eggs) so we had two ask for some alterations. They did this perfectly fine with only a little bit of 'faff'. To be honest, the price tag was quite large but well worth it. I recommend this pub come restaurant for anyone who is passing by ;)

Let me start by mentioning, I'm not a moaner. If you look at my previous reviews you will see I write nothing but glowing recommendations, im not usually one to write about bad service, however on this occasion I feel totally compelled. The drinks were good, food standard but cheap and the place had nice decor. It was quite an enjoyable experience until I received my dessert, I ordered the caramel shortbread with clotted cream. On my first mouthful of the clotted cream, I reached over for my serviette and spat it out - it tasted awful, too awful to swallow! Really really bitter and sour. So I knew it wasn't just me, I asked my partner to taste and she soon realised there was something wrong too, it also smelled like off milk/cream. We approached the lady at the bar and told her there was something wrong, the cream wasn't right - she grabbed the plate and walked into the back without saying a word. On her return, she came back with the same plate and food saying "me and the chef have both tried it and there's nothing wrong with it". I'm sorry but what kind of place allows staff to eat from other people's plates and then try's re-serving it to the customer?? Hygiene? Anyway, that wasn't all, she continued with "it's clotted cream, you must have just got a bad bit" REALLY? So aslong as 60% of it is alright then it's ok to serve? It wasn't just her words, it was her general stroppy attitude when it could have just been an easy "I'll swap it for you" or "would you like it replaced with anything else?". The chef needs words also, if he thinks it's ok to 1. Service off food 2. Eat from customers plates and then return it. Never again.

Rooms were cosy and very very clean. The breakfast was lovely. The team were excellent, brilliant customer service. Take away pies were gorgeous Great stay , highly recommend