The Queens Head in Harborough

Have not visited for a couple of years but we were quite near so decide to give it a try. Well we will not be back, empty only two staff on (they were good). It is a shame because it used to be a nice place, but it looks like another one bites the dust.

I booked this place for my mother’s 90th Birthday dinner. I rang up and made the arrangements about 5 weeks before the event and spent some time discussing arrangements like seating, wine, vegetarian options, etc. I left my name and mobile number and felt really happy that they had understood everything. I rang up 3 days before the event just to confirm everything only to be told that they had a problem in the kitchen and they were not serving food. When I asked why they hadn’t contacted me, they said I was not on the calendar! What a nightmare I was left with in trying to rearrange everything with 3 days notice, and how lucky that I decided to check up with them. Terrible customer service.

The pub has recently come under new management, and unfortunately, my first dining experience was quite disappointing. I ordered a beef burger, a straightforward dish, but it was overcooked and lacked creativity, with just raw onion and some sauce as the filling. On a subsequent visit, we considered eating there again and were pleased to see a Mexican-themed menu, which I typically enjoy. However, when passing by the kitchen, I noticed it appeared disorganised and unhygienic, which deterred us from dining there. It's unfortunate, as this is our local pub, but the atmosphere now feels somewhat bland and lacks the charm you'd expect from a country pub. On a positive note, Frankie at the front of the house is fantastic—welcoming, attentive, and excellent with customers. I hope the pub sees improvement over time. Revisited 6.9.24 Absolutely horrendous experience. The food came out cold, which was shocking considering how long it took. It was nothing like what was described on the menu – a completely different dish altogether. The portion was small, flavorless, and definitely not what I expected knowing basic tapas dishes such as patatas bravas.It felt like zero effort was put into it. I felt sorry for the staff having to serve what was prepared and I believe the general manager is the chef so I'm not sure feedback is given due to hierarchy. I didn't take a picture of everything but here is the prawn dish....never again.

Absolutely horrendous experience. The food came out cold, which was shocking considering how long it took. It was nothing like what was described on the menu – a completely different dish altogether. I believe the chef is also the manager. The portion was small, flavorless, and definitely not what I expected. It felt like zero effort was put into it. I can't believe they served this. Never again. Didn't picture all the food but here's the prawns...

Very disappointing, had a roast, it was over cooked and dry, I have never had to pay extra for mash before, even the ice cream with the desert was unpleasant, took a long time for the food to arrive, we were there for nearly three hours, the cheap looking paper menus were full of mistakes, it's not really surprising the place was fairly empty on a bank holiday, the young ladies serving were nice and friendly tho, we certainly won't be returning anytime soon.

Up until 6 to 8 weeks ago, give stars across the board. Under new management and sadly shows. Menu reduced from extensive to 4 choices, food overcooked, no diet drinks available, no desserts. It really shows as barely anyone goes there. Such a shame

Very poor experience, what a shame this has been taken over by a new manager. This use to be a superb pub, great atmosphere and our favourite for Sunday lunch, in fact any meal! Now it has a very limited menu, poor Sunday lunch for £17.50. Someone ordered a salad main course that was the size of a starter and it looked a sad limp salad . Limited soft drinks available or out of stock - no Diet Coke, no soda water and no diet lemonade. Two waiting staff very apologetic but not their fault. Felt sorry for them. Won’t be going back so off to find a replacement venue elsewhere.

Changed hands for the worse . Menu choices on A4 printout poor . Charged 3.50 for mash as an extra for Sunday Lunch? . Goats cheese salad small as in a starter size but serves and priced as main. Food overdone . No staff and surprisingly empty ! Used to be our regular - oh and no soda or diet drinks of any kind… I could go on it will be closed in 6 months what a shame .

Oh dear, we’ve been using the Queen’s Head for many years as our go-to for Sunday lunch, No more. I booked on Friday evening hoping to get a table for Sunday lunch at what is a very busy and popular venue. Surprisingly I was offered any time convenient and opted for 1:30 pm. I was surprised on arrival to see just a couple of families in the garden area and just one couple in the outside seating and dining area. Entered the restaurant area and it was deserted except for a party of three who appeared almost ready to leave. Usually it is packed! We stood for several minutes until a young man, one of only two staff in view asked if we had a reservation, the young lady we have known for a few years was running around like a chicken with its tail feathers on fire trying to keep up, her colleague seemed unsure of what he was supposed to be doing too. One of our group ordered a Lime & Soda only to be told they had no soda, a Diet Coke was requested but when second was requested they had no more. A Lemonade was then ordered as a substitute only to be told they had no more lemonade - in fact no ’diet’ drinks at all The menus looked severely curtailed and were poorly presented on one side of a flimsy A4 page with not even any options for dessert! Furthermore if you wanted mashed potato or cauliflower it was a further £3.50 per portion. When the food arrived and whereas previously separate bowls of vegetables had been provided today everything was heaped on the plate. Quite how an absolute gem has sunk so low and so quickly after the landlord moved on, seemingly with most of the staff, defies belief! If it wasn’t a part of Everards chain I’d suspect they were ‘on stop’ with suppliers! It used to be a well driven road every three or four weeks but I can say hand on heart the charm is broken!

Very friendly welcome, great service. The chunky chips are devine. We had a really nice evening with beer and snacks. Will definitely call again to sample the menu.

Poor The Sunday lunch was not very good. I’ve had more beef in a Sainsbury’s beef sandwich Won’t be rushing back Sad, because it used to be good, new owners obviously

Great place to eat and really excellent food

Three of us had Sunday lunch in June '24 The roast beef was excellent and good value, the young chap serving us was pleasant and helpful. A good village pub.

Came for Sunday Lunch with the family. 100% recommend as every time we have been it’s been great, family friendly, great prices, and the food is amazing!!

Came in for Sunday Lunch and it did not disappoint! Food was incredible with lots of variety, even for those with allergies which you don't see very often. Lots of drinks to choose from also. Staff were very friendly and welcoming creating a warm atmosphere. The view's from the pub are also one of many reasons to stop by even for a drink. Will 10000% be back very soon!!

Disappointing. Never previously been the case. Can’t quite put my finger on what was going on today. Unwelcoming. Non atmospheric. In fact could sense an ‘atmosphere’ staff wise. Food (Sunday lunch) average at best. Manager ??? (Questionable as was in crocs and shorts, unlike other staff in black) was moving tables about ,slamming cutlery down with no consideration for existing diners eating their meal. Not worth the price @ £18.95 main and £22.95 for 2 course. Didn’t hang around. Maybe it was an off day. Maybe it’s gone downhill towards the reservoir. Sadly won’t be rushing to return.

Popping for drinks, nice friendly atmosphere

This is a really good local pub. I mainly drink here rather than eat, but I've had many good meals too over the years. Good selection of beers, excellent bar staff and they have very good taste in music too ;)

Thank you everyone at the queen's head...we had a lovely Sunday lunch..the staff are 👏 amazing..homemade yorkies and proper roasties are the trademark of a good kitchen..plenty of fresh veg too...pork for the lady and lamb myself ...we'll gladly go back

Nipped in for a drink while waiting to collect my daughter. 4 options of lager but only one apple cider which was off. 3 staff behind the bar they still had to be prompted to get served. Restaurant possibly welcoming bar no chance awkward bar area.

Cold and weary, five of us descended on the Queens Head for a late Sunday lunch. Ambience, service and food quality were all excellent. We had a variety of drinks from the bar before the meal, and then enjoyed a range of starters and for the most part, a roast for main with a great selection of veg, enormous yorkshire's and thick lovely gravy. This was followed by several desserts which were shared round - as you do! very reasonable prices as well, so you don't need a second mortgage to enjoy a lovely meal with a couple of drinks. Would recommend a visit if you are in the area and fancy the thought of a hearty meal from the 'wholesome home cooking' style menu.

Went for a meal early Saturday evening. The restaurant was full (we had booked in advance) but as it only seats perhaps 30 or so people it didn't feel noisy or crowded. Food was amazing - everything cooked and presented to perfection. Best meal out I've had in a long time and at an amazingly reasonable price considering the outstanding quality.

Enjoyed a Sunday lunch halfway round our walk yesterday. Made very welcome in ourwet walking gear. Food & beer was top notch.

What a disappointment the Festive menu Christmas dinner was . Hard roast potatoes, rubbery yorkshire puddings, raw stuffing a very strange square of sausage meat masquerading as a pig in blanket and watery gravy and not a cracker insight. Plus the restaurant was freezing not a very festive atmosphere having to eat lunch with your coat on!

Some friends and I went to The Queens Head in Saddington for an evening meal. It was our first ever visit. The food was excellent, as was the service, prices were very good, and the atmosphere was friendly. The steak and ale pie was scrumptious! The premises were clean, well decorated and tidy. Toilets were clean. Lots of car park spaces off road. A very impressive restaurant, selling a good selection of beers. We'll definately be back for more!

Excellent food , service, & staff.

Lovely food and friendly service. Had a family dinner here last Friday.

An incredible Sunday lunch. We had roast beef and it was a huge portion with plenty of veg, all perfectly cooked. Superb, friendly service. Our meal came out super quick and was piping hot. Highly recommended and book ahead as it gets very busy

Nice pub with plenty of outdoor seating. Good selection of beers, sandwiches really hit the spot - simple but nicely done with very good chunky chips.

Great team of staff. Starters arrived quickly and were delicious Sunday roast was yummy and super Yorkshire pudding plus a great selection of fresh vegetables. Next time we will save room for the deserts

Well suited with plenty of parking though you do need to be careful leaving as near a bend. Great food and the staff were friendly and professional. A relaxed atmosphere and a leisurely lunch with add on requests were no problem for staff. We enjoyed our visit and will no doubt return.

Absolutely amazing place. Friendly staff. Food was exceptional. Nice to see a local pub with the bar full of people. Amazing views from the garden. And super friendly staff. Will be back

Came here from the local campsite on a Friday. Not very welcoming, very loud locals at the bar, and menu was very overpriced for just average sounding pub grub. Also didn't seem to have a kids menu?? Walked out after just 20 minutes to go somewhere else!

Five Star Food, Five Star Service! Always a Pleasure!

Amazing food, quality and presentation was excellent, staff so friendly and welcoming, will definitely be going back 😊

Everyone in our party of 5 thoroughly enjoyed our dinner here. Burgers, gammon, and the steak and ale pie was especially good (excellent pastry and tender tasty filling). Great range of local beers and efficient and very friendly service. What’s not to like?!

Thank you so much to all at The Queens Head. I had a lovely leaving do there on Friday evening. Couldn't fault it. Thank you for letting my friends decorate the area, for the flexibility with some changes to the orders on the day and for the lovely atmosphere and food. Highly recommended!

Had a fantastic meal last night. The chicken ragu dish was excellent and full of flavour. All staff were friendly and made us feel very comfortable. Will definitely be going back.

Early father's day meal this afternoon kids loved playing outside in the play area lovely good quality food and excellent service very relaxing meal with family.

Excellent service and wonderful food. Would highly recommend.

Only went for a quick drink, nice view from the garden.

Nice pub, good food, not overly expensive, lovely garden with really nice views, recommended.

Loverly place. Friendly & helpful staff and tasty food reasonably priced

Way too expensive, not friendly people wouldn’t go again wouldn’t recommend it

Always a great pleasure to visit the Queens Head. Sunday lunch was first class, beer excellent and all at a reasonable price. Well done team!

Recently called in for a good cappuccino & bag of crisps. Warm & comfy.

Found this pub at the end of a rather long walk. Lovely atmosphere. We sat by the log burner. Food ordered and came very quickly. Food fantastic. Had a sandwich with chips and salad. Sadly don't have a photo. I gad the hot turkey, cranberry and Stuffing. Yummy

popped in for Sunday lunch, good friendly service and the food was amazing. Great starters followed by roast lamb and the kids loved their puddings.

Wednesday last Sunday and and had a dreadful Experience Service was Slow they advertise children eat Free if a pay a paying adult is having having a 2 course which I did But only got one child free when asked when asked management management why the the service was slave was slow and that I wasn't I wasn't happy he said said I'll take it on the chin What a shocking response to a complaint

We stumbled across this little gem last night. The kerbside appeal was what drew us in initially. The inside did not disappoint! The food was absolutely out of this world. The BEST roast dinner I have ever eaten and my 4yr old 'fussy eater' ate every bite of his burger and chips. My husband had the stuffed chicken breast, and he too polished it off. The staff were great. Welcoming and friendly. We will definitely be back!

Popped into this pub for a quick drink after a lovely walk from Saddington to Gumley and back. The pub is dog friendly. You have to take your boots off which is quite right. Dogs need to enter. The welcome was very warm. The beers were very nice. Great atmosphere and lovely chats with lots of other customers. We had a really lovely time. They offer their home made pies to take away. We weren't tempted but others said how good they were. We went in January so it was very cold outside and the children's play area was empty but it had lots of different rides.

Had a lovely visit to the Queen head for a spur of the moment dinner with the family. The food was really good and the service we had from the young waitress was very good. It was a homely feel due to the log fire and there was a sale on food which resulted in every one feeling full and sleep set by the fire.

Poor food and poor service on a quiet evening with staff chatting amongst themselves while on their mobile phones.

Lovely xmas dinner tho 1 waitress really wasnt in the xmas spirit! We collected all plates, passed to her , not a thank you! Or a smile

Food overcooked staff friendly though

Managed to get a pass out from the kids…so off to our local! Beautiful pie, mash and veg and a burger for the hubby. Couple of glasses of Merlot and a pint for him. Great service and a fabulous family pub. What more could you want?!? … And these views! 🖤

Nice location. Food is average and a little overpriced. Not much selection. Not sure I'd go again. Staff were friendly & attentive

This is our “ go to “ place for Saturday lunch and never disappoints. So gorgeous sitting outside, overlooking saddington reservoir, with all the trees and flower in bloom . And the food matches the surrounds. Exceptional at all times. Thanks to Kai and staff.

Kai the manager and his team including Frankie really know how to look after guests. The setting is glorious overlooking the saddington reservoir so a huge plus after a long walk. The team are friendly and knowledgeable and understand their customers. Always ready to offer the extra drink without being pushy. It’s this balance that matters. Food is constantly excellent which makes it tus kind of place you want to come back to again and again !

Had a fantastic Sunday lunch. Food was delicious and the puddings were really well presented. Staff very friendly and on the ball.

Chose the Queens Head at Saddington after reading the reviews as it was a halfway point to meet our friends. Booked for Sunday lunch today and were definitely not disappointed. 3 courses for £19.95 and all 3 courses for all 4 of us were really lovely. Good food nicely presented, good price, nice pub, nice staff, good service. Couldn't fault it and will definitely go again.

Never been here before good food friendly staff and wonderful views . Roast pork was delish an the pudding was delightful

The food was superb! I had the Chicken and mushroom pie, with chips and a good selection of fresh veg and a pot of gravy. The pie was very tasty. I had lemon cheesecake for dessert which was beautifully presented. My friend had the risotto...

Thank you to Chris, Kai and the team for hosting our family after a relative’s funeral. The tables set aside for us all, the menu agreed upon, everything we asked for was provided. The food was - as usual - superb, the service impeccable. We...

We booked a table for 1400 hrs on Boxing day, we pre ordered and paid a deposit. Arrived on time, table was ready and drink orders were taken promptly. Starters were good, main courses also very good with a good serving of fresh hot vegetables...

We were staying on a narrowboat on the canal and booked the restaurant for an evening meal for 4 of us. We had been warned previously that the hill from canal to the Queens Head was a little daunting but we gave it a go...

Booked on line for evening meal which was easy. Food was excellent and good sized portions. After eating all three courses we were completely full. Staff were helpful and friendly. Service was excellent without feeling rushed. Very enjoyable evening.

Went out fora lovely meal on the 24th-9-21 ,what can I say it was fantastic food with great service and friendly staff.will be going back soon and would highly recommend

The pub was very welcoming and happily moved our booking to a later time. Food portions very filling and tasty. Even fully for me who eats like a horse after the grand national. A wide range of beers on tap and our server Alan was...

We visited this pub on the way home from a trip. It turned out to be one of those unplanned but really nice occasions. Pleasant and friendly service (without the faux "mates" stuff), an extensive food & drinks menu, and quick service (although to be...

We walk from many pubs and enjoy lunch after our walk. The food at the Queens Head was really lovely and the service from the young staff was outstanding! We felt very safe in these Covid days and very welcome there. Thank you very much!

We stopped here for a midweek lunch and were not disappointed. Beautifully presented and great tasting food. The service was very good as well. It has a nicely set out seating area behind the pub which has great views over Saddington Reservoir.

What a lovely place - location, service, food. Trudged up the steep hill from the nearby canal to this picturesque small village, in the heart of which is the Queen’s Head. Sunday lunch and a warm welcome and vibe. Perfectly cooked roast beef and all...

Great food and friendly staff. Felt super save with COVID regulations. Would recommend anyone who pays a visit, great pub all round !

We were lucky to get a table.We love this place. They usually sell 'horseshoe' gammon but on this occasion it was a lovely thick gammon steak.'It's not the weight of a steak that counts but the thickness'. This one ticked all the boxes including crisped...

When there last night with my partner. Service was excellent. The amount of Vegetarian options as great. I had the Black-pudding and the roast. My partner as the Brie and stuffed mushrooms. Tiger beer was nice. My one complaint I had no room left for...

5 of us came here for a girly catch up. The food was totally amazing. Literally the best pub food I’ve ever had! Great service. Friendly staff. We will defo be returning

We visited as a family group, 4 adults and 2 children, and had some excellent food with friendly and efficient service and good Covid-19 compliance. The roast meats were exceptional, the beef more like steak, and the veg were fresh and cooked just right. The children's meals were spot on and puds perfect. My syrup sponge with custard was light and tasty and the chocolate brownies with crunchy salted caramel saw no left overs either. Thoroughly recommend.

Excellent food,service,staff,Steak and ale pie to die for,chips are out of this world,and the presentation of the cheesecake was exceptional! Don't know how we managed to walk back to the campsite/ Top class pub/restaurant.

This was our first venture out to eat since lockdown commenced in March. We needn’t have been apprehensive because all necessary precautions were in place, one way in and another way out, social distancing etc. The service and food were excellent. Our roast pork was cooked to perfection as were all of the trimmings and accompaniments. The panna cotta desserts were beautifully presented and delicious. It was our first visit here and it certainly won’t be our last.

Took advantage of the "Eat Out to Help Out " offer earlier this week. Hadn't been here for many years but was as good as I remembered it. The steak and ale pie and chips were possibly the best I have ever tasted. The cheesecake was of similar calibre. TBH, would've been great value even without the offer! Will be returning soon.

We have had some lovely meals in the past and this is our first since lockdown. The food is as good as ever and we felt safe. The service was good and the one way system works well. Will be back very soon thankyou

We ordered three takeaway vegetarian roasts via email yesterday and collected today at 1.30pm. Collections are in the car park with ample room. Card payments. The food is fantastic and the portions are more than enough. The vegetarian version was fantastic and without the Yorkshire roast, this also suited a vegan.Definitely will be coming back! Well done

Great food, big portions. Sunday roast was so tasty. Loved it. Highly recommended. Lovely county pub.

We decided to try the recently opened Queen's Head take-away service (Friday & Saturday evening plus Sunday lunch). So glad we did, it was fabulous, delicious & very filling. First rate. Gluten free fish & chips (with mushy peas, tartare sauce & lemon slice) and beef & ale pie with chips & mixed veg plus plenty of gravy. Easy to pre-order and pre-pay, collection in an hygienic & safe social-distancing way, packaged in cardboard cartons & presented in a paper carrybag. Well done on your initiative! Hoping to be back for more very soon.

Cracking Sunday lunch recently. Great quality of food. Very tasty. Obliging with request for more veg. Well presented. Good service. What’s not to like. Reasonably priced too we felt.

What a great local pub who served me a beautiful looking plate of fish and chips all hand made and tasted delicious- homemade chips and tartare sauce hand battered fish and homemade mushy peas - 👌

The surroundings are lovely and the decor is good too. I had fish and chips and they were excellent. They come with minted mushy peas which are sublime. They are served well on the plate/wood board on fish and chip paper and the staff are very attentive. I chose to sit in the bar rather than the restaurant, either are as good as each other. There is a car park to the rear of the pub and some good countryside walking if you wanted to walk off your lunch. Situated right next to a livery so you may see the horses coming by if you sit in the bar.

Really enjoyed our visit to Saddington and its pub, despite problems of access due to gas main work. Being lunchtime it was fairly quiet but the service was friendly and the food good. Dogs welcome too!

Went for Sunday lunch a couple weeks ago not an bad word to say about it. It was nice to have a variety of choice being as I’m vegetarian. The younger manger was very accommodating towards me and made extra effort with my children. Would highly recommend!!!!!

I cannot praise this place enough! We have been many times now and are never disappointed. We live around 50 miles away but it’s worth every mile of the journey. It is such a welcoming and friendly place to go. I have many food intolerances and they always go out of their way to cater for my needs, sometimes the chefs even make me a completely different dish fresh to order to make me enjoy the experience of dining out without the stress that I have had at other establishments when they can’t give me clear answers on ingredients etc... Myself and my family will be returning again in the very near future. Look forward to seeing you all again soon for another fabulous meal, we always leave with stuffed tummy’s Many thanks

After reading all the reviews we thought we would eat here. I agree with a previous comment from a fellow diner that the staff need more enthusiasm. Not much interaction with the paying customer. The food was nothing special with tough beef ( after ordering medium), fatty lamb , hard roast potatoes , bland veg and dense stuffing. The Management response will probably be if you had told us we could have rectified it but if the chef cooks this way and sends it out I feel like there is no easy solution. Something somewhere has gone very wrong. Maybe a bad staff day but we all said we wouldn’t return.

I have chosen to send the management a direct message about our experience - but suffice to say that we think the service was lacklustre, and we had to make quite a bit of effort to attract attention, while everything we asked for was supplied it was often done VERY slowly at their pace - ( 5 minutes or more just to get a menu!) rather than when we would have liked it. The food was fine, ambiance straightforward, and we were grateful for a pleasant meal. Thank you.

We ate at the Queens Head last night and can honestly say the food was delicious! Polite and unobtrusive service in a very nice atmosphere and dining room. We’re looking forward to returning soon. Thankyou guys!

We had a table booked for 3 pm Sunday 15th December. We were early so enjoyed drinks at the bar and given menus. There were 8 of us. The food from starters, mains to dessert was very good. Plates were hot for mains and there was more than enough hot vegetables on the table. The panfried chicken I had was outstanding. Thankyou for a double birthday/pre Christmas lovely celebration. Can’t wait to visit for lunch on Christmas Day

A great Sunday lunch. Two of us visited late in the afternoon, both the food and service were superb. Not the cheapest but great food and we will definitely be going back.

Cibo e birra ottimi, servizio cordiale. Bella la location 👍

High quality Sunday lunch, large portions, well cooked, extremely tasty.

Took wife and mother for lunch great food and service nice to see value for money places nothing to much trouble definitely will be back:)

Excellent for a pre theatre meal as is very near the theatre.Old world charm