The Purtonian Tea Room & Cafe in Falkirk

Table was booked for 6:45 pm Food was pretty good. Service left much to be desired, brought water and wine. Had to open the wine ourselves? We asked for the desert menu and was pestered 3 times within 5mins if we wanted a sweet. Staff seemed like they could not get rid of us quick enough! We had to ask for the bill twice. We would not go back.

Good, reasonably priced food. Well worth a visit. Staff are very attentive and helpful.

A regular visitor to the Bruce for both food and drinks, the service we receive is always first class, staff are always friendly and welcoming. Entertainment events are always busy and the atmosphere is good, There is a good selection of food on the menu at reasonable prices, there is also a good selection of beers and spirits available again reasonably priced.

Food was outstanding, and service was great

Food was OK but can't say the same for the staff. Had to go to the bar to ask for the bill as no staff came near us only to be asked how we were paying as they wanted us to all either pay cash or card! Another waitress said we could use both but had to pay at the till, not an issue, you would think! They still wouldn't give us a bill and refused to let us split the bill in 4, never had this issue before anywhere. We had to tell them what we'd had and they rung it up separately. Wasn't impressed with their attitude and the way we were spoken to. Will we be back? NO would we recommend? NO