The Protein Cafe in Middlesbrough

Very expensive £38 for 4 sausages, 3 tiny lamb chops, chips, a little dish of rice and a few sauces. The sausages were nice and the lamb chops were like rubber very disappointing.

The way this Nando's is run is bad. When we got there we waited in the queue which in itself isn't unusual but when 70% of the tables are empty begs the issues. We were told that we couldn't be seated while the kitchen catch up with the current orders. All this time the queue was getting bigger. Previous occasion there were no chicken on the bone available and we asked if that was the case on this visit, it wasn't but instead there was a 40 min wait for chicken on the bone. We asked why and it was because the machine doesn't tell them the stock is low, so why don't they check manually??? We ordered food not on the bone and that took a very long time to arrive, we waited over half hr so could have had chicken on the bone considering how long we waited. Tables next to us were all complaining about time taken for food to arrive and a couple tables complained about food not arriving. The experience was poor and in all fairness to the waiting staff they were still providing a good service to customers and were all so lovely and understanding of our complaints. These staff were taking the brunt from angry customers when the management should have stepped up but instead casually going about their day as if there wasn't any problems. If it weren't for the waiting staff, my 3 star for this review would have been a 1. Management need to wake up and realize it is not fair on customers to wait this long and not fair on the staff who were having to deal with all the issues and complaints. Nando's reputation is very important for the brand but this specific restaurant has put it in jeopardy

Just tried this fir the first time . WOW WOW WOW . Got the Licuous double mash burger. Came with 4 x 3Ounce patties. Has to be the most delicious burger I have ever tasted beautiful flavour and the fries are cooked really well nice & crispy fries . The sauces are amazing too. And sooo resonanably priced . A credit to them for this fine Establishment. One of the best burger & Phily Steaks places to eat local to the North East 👍

Lea and Jess made our meal an excellent experience. Lovely food and amazing place to eat. Will return happily for another steak

Good grub. Does what it says on the tin 🤔