Rio Brazilian Steakhouse - Middlesbrough in Middlesbrough

Brilliant and delicious experience! Wonderful service, very helpful. Great options, plenty of salad and meat options!!

We love this place so much. Always great service and amazing food. Meat spot on as usual. Went last week and our server Ayisha was brilliant, very attentive to our needs for drinks and such. Always recommend Rio’s to friends and family as we have never had a bad experience. Even for members of the family that aren’t overly keen on steak love going here as the salad bar has so much to offer and the other meats available are lush.

Absolutely perfect no fault what so ever, from the staff and gorgeous food! Prem was so pleasant and polite, was my daughters birthday and he brought her a desert over, very thoughtful

Ayisha, our server looked after us with such grace and friendliness. Everything was perfect. A fantastic and authentic vibe in the restaurant with people who cared about their customers ensuring everything was perfect…. Cannot wait to go back… thank you Team Boro.

Great food, great attentive service. Very comfortable and nice surroundings. Probably the only decent place in this area

The way this Nando's is run is bad. When we got there we waited in the queue which in itself isn't unusual but when 70% of the tables are empty begs the issues. We were told that we couldn't be seated while the kitchen catch up with the current orders. All this time the queue was getting bigger. Previous occasion there were no chicken on the bone available and we asked if that was the case on this visit, it wasn't but instead there was a 40 min wait for chicken on the bone. We asked why and it was because the machine doesn't tell them the stock is low, so why don't they check manually??? We ordered food not on the bone and that took a very long time to arrive, we waited over half hr so could have had chicken on the bone considering how long we waited. Tables next to us were all complaining about time taken for food to arrive and a couple tables complained about food not arriving. The experience was poor and in all fairness to the waiting staff they were still providing a good service to customers and were all so lovely and understanding of our complaints. These staff were taking the brunt from angry customers when the management should have stepped up but instead casually going about their day as if there wasn't any problems. If it weren't for the waiting staff, my 3 star for this review would have been a 1. Management need to wake up and realize it is not fair on customers to wait this long and not fair on the staff who were having to deal with all the issues and complaints. Nando's reputation is very important for the brand but this specific restaurant has put it in jeopardy

Staff were amazing very attentive food was absolutely amazing special thanks to Josh and Prem. Would highly recommend and will definitely be returning

Lovely night lastnight to celebrate my partners birthday. Everytime we’ve come we’ve felt looked after so we knew we wanted to spend a special occasion here. Food was spotless, waiters attentive and Nati particularly made us feel welcome. I’m pregnant so I thought I would miss out on the cocktails but the mocktail tasted just as good if not better! Thank you for a lovely evening, Nati x

Had a brilliant night with family for my partners birthday. Our servers Prem and Josh couldn't have been more helpful if they had tried. The atmosphere and the food were lovely. I definitely will come back again. The selection of meat was fantastic and the salad bar has so much choice there really is something for everyone and you will definitely leave feeling full.

Perfect spot for date night. Food was perfect, amazing service, great atmosphere. We really enjoyed our evening and will return. Prem was fantastic.

Big Thanks to Dan Great service from this gentleman !

Delicious food and fabulous service from Ayshia and Dave. Ayisha really looked after us. the best waitress by far, thank you

Beauty nandos! Always bang on fast and food is perfect

The food is great but the wait is horrible. Plus the staff are very. Today me and my family were kicked out of the restaurant because they couldn’t take any more orders. Instantly I saw another family order and the staff accept. This is outrageous and has ruined our dinner and it’s possible we might never comeback.

Food was a little cold, but flavorful and my 1st time in a nandos.. I'd go back again.. nice staff

Food was good, as expected. The restaurant wasn't the cleanest. Our seats had sauce and sweetcorn on them. More generally the restaurant was "tired" and could do with a refresh. The staff seemed more interested in putting up the Christmas decorations than with ensuring customer satisfaction. That said, I would go again

Went with my better half for her birthday, also friends. Natalia was very good and looked after us all ,it's always a lovely treat .

Absolutely amazing atmosphere and staff, the manager Natalia & Premm were so friendly and welcoming. The food is great and the meat melts in your mouth. 10/10!!

Prem made my experience here absolutely amazing..excellent customer service . The meat was excellent and well cooked.

Fantastic service and delicious food really enjoyable night as it was a special occasion for my sister and brother-in-laws 50th anniversary … would definitely come back

The best place with best food and best customer experience. Natalia and Rodrigo was very polite and kindness. I will be back for more times.

Lovely food, didn’t wait too long. Staff were so nice and kind, had a very good experience. Nando’s is usually a treat for me so this was good

First time eating at Rio Brazilian steak house and I couldn't be more happier with the outstanding service and food. 10/10 for us Amazing for you meat lovers😍

We went to Rio Middlesbrough for lunch as a group of eight to celebrate my friend’s birthday, and the whole experience was great! All members of staff were lovely and welcoming, great decor and of course, delicious and very plentiful food. My friend even received a special birthday desert. Thank you very much indeed, we will be back!

If I could give 0 stars I would. Ordered from here several time and literally spent £100's however they clearly don't care about their customers. I have an autistic child who is obsessed with nandos and is very particular with her order. In the past the order has been wrong and been rectified in store however this order was a collection order. The order was wrong my child had a complete meltdown due to her complex issues I contacted nandos who said they would speak to customer services and a voucher would be sent. Customer services contacted us to offer a £10 voucher which doesn't even cover the meal forget the inconvenience! Nandos literally didn't seem to care abour my child or her needs. Shocking customer service extremely disappointed.

Always an absolute pleasure at Rios Middlesbrough. Constantly delicious food with excellent service and brilliant atmosphere. Our server Prem was very attentive and helpful. Made our experience special. See you again soon!

Staff were attentive. Naz and Sophie ensured our pleasant experience whist Rodrigo brought round the amazing steaks. Food was great. atmosphere was excellent. Cleanliness was great. The only bug bear was a slightly less varied salad bar in comparison to the one on the quayside in Newcastle.

The meat is good and delicious 😋 😋 😋 🤤 🤤 🤤 😋 😋 🤤 😋 🤤 😋 🤤 😋 🤤 😋 🤤 😋 🤤 😋 🤤 😋 🤤 😋 🤤 😋 🤤 😋 The waiters know what one piece is and that is the best thing ever

Always a standard but great meal at nandos!

Really enjoyed visiting today. All the waiters and staff were very helpful. They even went above and beyond to help when a desert we ordered wasn't in stock. Very happy and satisfied and very much recommend

There is a gentleman who went out of his way and made for me a cup of hot water On 8/9/24 in the evening. It was raining and I was feeling very cold. The other staffs are just too nice. They take time to attend to clients and the lady who served us was very kind and patient. It's a place I'll visit every time am in the area. Best Nandos experience compared to other Nandos outlets

The food was delicious 😋 One of the few outlets in Middlesbrough that serve Halal food.

Good portuguese food and the best portuguese beer sagres.

Went for a meal at 7pm. Not busy, no atmosphere. The staff only spoke to us once to seat us. We ordered and paid online. No one cleared our table when we finished eating. Cobwebs on the lights. Food was OK. I won't be rushing back.

Food is always fresh, staff is very friendly

Last Sunday we came to celebrate our daughter’s birthday , it was such an amazing food experience ! The offer was fantastic and the service , atmosphere and quality of food was outstanding ! They also made her birthday so special with a happy birthday ice cream platter ! ( even tho she was 27 ) I intend booking another table for next week for my sons 21st , just nice venue to do with close family and they make you feel so relaxed whilst serving the best food with unreal offer ! I have told everyone about it ! See you all soon . Thank you !

Absolutely amazing place food was on point anytime I'm near one I would go the salad bar itself is not what I thought I could have just ate there had to turn my card over to red I couldn't eat all the meats on offer ayisha and Rodrigo need special mention nothing was too much trouble and so pleasant I wish I could have savoured more 😍

1st time, lovely atmosphere, had to wait a little while for our 1st drink but apart from that everything else was great, meat selection was very good, and it just kept coming and coming!, asked at the end of the night if we would like dessert but no room for one.

I recently visited Nando’s Middlesbrough and had an outstanding experience. The staff were friendly, the service was prompt, and the food was absolutely delicious. Special thanks to Zain for his exceptional customer service—he even offered me a glass of water while I waited for my takeaway order. Highly recommended!

Ótimo comida de perfeita qualidade me senti no Brasil de verdade atendimento maravilhoso Toda hora vem carne na mesa bebida boas

Ayisha and rodrigo the servers where wonderful and so helpful, meal was lovely too would come again, thank you for a lovely evening

Amazing food and fantastic service. Some of the friendliest I’ve seen

Very nice dishes, lovely atmosphere

Our first visit to Rio and won't be the last. Great food and the staff, Prem, Nati and Churrasco Servers couldn't have been better. Cocktails/Mocktails were great. Thanks

Fantastic food and a great atmosphere, Naz and Carlos made the perfect hosts, very welcoming and attentive. Amazing cocktails and no rush at all to be in and out.

Amazing food and drinks! A big thank you to Caitlyn who made us all feel welcome and made our youngest guest feel included in bottomless brunch with his mocktails! All the servers are great and answered all of our food questions. We can’t wait to visit again!

I had gone off nandos until recently, the Teesside park one seems to be lacking. Middlesbrough one seems a good step up.

The was our first time at Rio and it was incredible. Jess, our server, (who was fantastic throughout the evening) explained how it worked with the green and red tokens to indicate whether you wanted to try more meats or take a break. I'm a carnivore, and joked to my partner beforehand that I didn't expect to use the red at all, but there's so much meat on offer that I was quickly opting to have lots of mini-breaks. All of the food was delicious, the salad bar was really fresh with an amazing selection of choices. Deserts were gorgeous and the wine and cocktails were really good too. It is expensive, but it's worth the money.

Both the meat and the salad bar were excellent quality. The attention to detail and service was second to non, far superior to other restaurants of the same style that I have visited. Nothing was too much trouble for Lewis our waiter. Will definitely return

Delicious food, great environment, flawless service! There is a wide selection of meat. Cheers to waiter Rodrigo for the exceptional service.

Great food and drink. Fast service and helpful staff. Aware of your preference and a wide variety of food always provided. Would definitely recomm and come again

Great food and definitely get your moneys worth. Staff for all lovely and great service at all times. Would definitely come again!

Great service. Never ending line of meats Great selection of salads too. Nice touch chips and cheese ball sides served with meal

We were served by Caitlyn, and the experience was fabulous from start to finish. Food out of this world as always, and service impeccable

Beautiful salad bar, gorgeous steak. Staff are really lovely. Caitlyn was really lovely, making sure we were ok & was really smiley and helpful. Thank you Caitlyn for making our dinner if more amazing than usual.

10/10 for everything. Honestly not one fault at all. Staff are so friendly and helpful; the chefs bringing the meats round are just as nice too.

Excellent service, pleasant staff, plentiful salad bar generous servings of delicious meats especially the gammon & pineapple firm favourite. Great deal restaurant week.

Visited during restaurant week. Fantastic salad bar which was a meal in itself. Perfect lamb steak and pork. Spot on service from Lewis.

Fab food and service by Caitlyn very full plenty choice and cooked to perfection both hot and cold food. Nice atmosphere

Friendly staff and good quality Nando's food.

Unfortunately this branch has really gone down hill. For the amount we paid, I expected far better food and service. We waited a very long time for food and there weren't many people in there. The waitress was kind enough to come over and ask if we were told about the delay, which we weren't. When they food came the chicken was really dry and bland as though they didn't baste or season it on the grill. The garlic bread was rock solid it literally hurt my jaw eating it and gave me a headache. We did ask for some of the garlic breads to be replaced but the rest were inedible. We aren't complainers so we didn't say anything until we seen the manager at the very end. All he said was OK I'll let the staff know. I think maybe some of the order was ready and was waiting too long before serving which is why everything was dry and almost stale. It honestly is not worth the money, far too expensive and food very inadequette. Even the children said how bad it was. We won't be returning sadly. I am writing this in hope you can improve for others because people work hard to treat their families, and I wouldn't want others to walk away with the way we felt.

I normally would not leave a review, but after collecting my order from Nando’s Middlesbrough, I felt I should. I was greeted by manager paddy. He was very polite and kind not only with me but with everyone else I seen him interact with during my brief visit. Well done paddy, keep up the fantastic customer experience

This was a fantastic restaurant for dining, with a stylish design featuring patterned shapes and different coloured lights! The counter is well-presented with menus readily available from which staff told us what items were unavailable, water is readily available from the machine with ice too. I had deliciously hot Chicken Wings with peri-salted chips and mint peas, sitting comfortably and also the toilets were very clean!

Food was lovely, but as it was a take away. The mac and cheese was a bit wet from the container, chips and burger were luke warm by the time we got home. We live 10mins from the branch. Would definitely recommend sitting in as we have done so in the past.

Chicken is always good but shout out to the grilled chicken thighs. They were fantastic. Best of the best 👌

Typical Nandos. Good food, limited beer choice but enjoyed red wine instead

Been to nando's lately twice in a month Middlesbrough one rubbish sent it back came cold got another one which was luke warm that much of a farse on we just ate half of it Teesside park one the other week exactly the same ...... nando's you are slipping!

Haven’t been in a while… coke zero was flat and too syrupy. It wasn’t a major issue but not ideal. Service was slow, it took 15 minutes to get our glasses for bottomless drinks despite there only being a few people in the restaurant at the time (and we had to ask for the glasses). Over five staff were on the floor but tons of food was left on the side. Had to ask for the sauce we paid for, a missing starter and then my main, which I had seen sitting on the side since the rest of my table got their food. My food was lukewarm, mac and cheese had a crusty layer as did my wrap after being sat out. Hopefully it’ll be a better experience next time

My husband and I had a lovely meal. We were told there was a 20 minute wait but only waited about 10 minutes, if that. The food came out at the right pace. We had starters, so got those then had a short break before mains arrived. Food was hot, well cooked, and tasted delicious. My chicken was tender and juicy. Nothing overcooked. Would definitely visit again if we're ever back in the area.

Great customer service. Food came out great apart from some wings were burnt/over done, but staff replaced them no problems.

It's really nothing special, only went as my son has been wanting to try it for months. My burger was missing the cheese, so let them know... literally just slapped a cold cheese slice on top of my warm chicken. Not somewhere I would go back to when there's so many more interesting choices around.

One of the best Nando’s I have been to.

Surprisingly few people. Staff very helpful regarding allergies. Lovely food as always. Sides were very nice and some new ones.

Consistent good food. Great service. Very helpful staff. You know that it's going to be great.

Amazing food 10/10 and friendly staff

The taste was good. Good atmosphere service needs to improve.

Very helpful staff. Nandos food of-course. Plenty of space.

Great gluten free food and it's available in just about everywhere.

It was simply the best experience eating out in the city of Middlesbrough there was. You are attended to warmly and on time. I got the Nando's Chilli Card. Food is served hot and delicious. Variety of sauce and drinks to serve your self with. Definitely a back-again spot. Enjoy!

Excellent chicken with big portions. Fast and friendly service, too.

The food was good and full off flavor. The people were really nice. Really great experience.

Absolutely gorgeous food, Fast service.

Went today with a friend garlic breads were burnt asked for a replacement they bought more out which were too chewy chicken was to hard to bite into not a good experience

Wasn't too busy which was great as my little girl doesn't like busy spaces. Food was cooked well and was delicious as always.

Can’t complain. Great atmosphere. Good staff. The person who served us. She was ace. I didn’t catch her name though. Asked for more spicy than Vusa Hot. I regretted it. I really did. Stay away from that spice. Chips was not the best and as usual the spicy rice is bland lol !

Excellent service, meals brought out hot and timely as always spot on at the Middlesbrough branch 👏👏👏

slow as anything waited 40 minutes to get my food manager said “wont take long “ took at least 15 minutes for the food after and they gave the garlic bread 10 minutes after all the food came

Spicy chicken in nice surrounding, great staff

The chicken was marvellous. Sadly the customer service not up to scratch. Ice machine out of service. Can improve

Awful customer service & time waiting

As always, brilliant. More for your money would he welcomed but you expect modest portions per £ when you visit nandos. Still you can share a platter and eat for around £15 each without walking our feeling like you need to go to sleep!

Good place enjoy chicken breast

Great food and good service. Ambience is great too. Loved it

Our go to HALAL local Nandos which offers good seating environment has a good taste and offer nice service from staff working there.Been there multiple times and had excellent time . Cherry on top,they also offer blue light/nhs discount 💙

Always good customer service, chicken is always well cooked and cooked in a certain way whereby the chicken is soft and melts like butter when you eat it. I got a chicken wrap lemon and herb with chips. If there’s anything wrong with the order, they always get you a brand new one sorted

Absolutely fantastic customer care and the food was incredible too. Arrived unexpectedly and ordered enough food for a banquet. They were so helpful, especially with our allergy part of the order. Thank you sincerely guys, you did yourselves proud. From a Lincolnshire customer that will definitely be back for more.

Great customer service and very friendly staff.

Food is great! Staff are great! Quick service! Lad with the snake tattoo on his neck 10/10 definitely coming back to see him again 😍

Top notch food and service will definitely come back! The staff were exceptionally friendly

Little bit of a wait for a turnup and takeaway which I'm not opposed to, food was good and there was an apology for the wait. Small incident involving an exploding glass (too hot when filled with ice). Lucky escape for me and the woman next to me with two small children. Small scratch on my arm, and just missed the women's eye. Surprised at the lack of apology, but maybe in busy times a conversion needs to be had around lowering the temperature of your dishwasher to mitigate future incidents.