Based on 170 opinions finded in 1 websites
Opinions
My husband loves the pork pies here and they are always good. However today he bought 2 cheese and onion slices and they were awful! Lots of pastry and when we eventually got to the filling (of which there wasn’t much!) there was no taste of either cheese or onion! Did we catch you on a bad day or are they always like this? £5.00 - not worth it.
Sharon G . 2024-07-05
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First time visiting the Lytham venue as the main one closed over Easter. Absolutely chuffed 😁 As a massive savoury fan I was stuck for choice as to what to choose. Some great food at reeasonable prices. Tried one of Uncle Dave's Porkpie's and one of his Sausages and both were yummy! We also had a Barm each which were reduced to just £1. Excellent value. There Cornish Pasties were gorgus too. We will definitely be visiting later in the week on our way home to Staffordshire. I had researched the shops prior to our holiday and they did not disapoint. Highly recommend!
harveysworlds . 2024-04-02
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This shop wasn't as good as previous visits. our pies were definitely not as fresh..the bases were hard and overcooked like they had been stood for a few days. has put us off
Patricia C . 2024-01-03
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Had a well over cooked meat and potato pie even filling was over cooked had to take it back left it on counter half eaten mouth tasted awful after will not go back again
Ian J . 2023-10-25
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The food is excellent but the staff serving in the shop are not friendly and its like they are doing you a favour serving you.Training on good customer service would not go amiss.
Elaine W . 2023-10-02
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What has happened to the pastry on the pork pies. They used to be so juicy and soft now you need a sledge hammer to cut them. I've been buying them for years but recently they are awful. We took all the pastry off and just ate the meat and even that was dry. Put me off going in again.
barbarabN5736UI . 2021-04-08
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Although the food is nice I think £4.50 for a sausage barm is daylight robbery considering there are many competitors at almost half the price. I won't return unless prices are lowered. Nice but not worth that kind of money.
carlrN3404DW . 2021-04-01
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I live nearby and call in when I go to Booths for a cornish pasty to take home for my tea. My friend was visiting me from Liverpool and I said I will take you to a nice pie shop so you can take some home well I wish I hadn't bothered they were bloody awful even my two miniature terriers turned their noses up. I warmed the potato pie up and the baking tray was full of ugly fat and indigestion was horrifying I thought I was having a heart attack. The young girl who served me I'm sure will recall me I was 1p short and I turned my purse and bag upside down for the 1p I had forgotten to pick up some cash from the bank and paid with what I had I eventually found the penny I was short otherwise the pies were going back on to display haha wish they had and I had not found that penny Won't be calling again unless I want a death wish.
tcp99 . 2021-03-24
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Diappointed.We have shopped at least once a week at what used to be a fantastic all rounder shop. The pork pies were to die for. Last 2 occasions which has prompted a review have been terrible. Last time cold food and incorrect order.Today mum nipped in to get us lunch..l was hank marvin..cheese and onion pie in the bag..brought home freezing cold..smallest filling ever..pastry brown and overcooked or maybe yesterdays pies warmed up..crumbled into the pie tray as it was picked up..no soggy bottom on this pie though as it was so overcooked.2 meat and potato pies for the folks..same story. What happened to the pastry today.?Dad never complains and his words were..Youre never going there again!Almost £6 for the priviledge. Pork Shop. 031/12/2020
SeasidegirlBlackpool . 2020-12-31
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Pork pies ,very hard Pastry Custard pies(large)deeper pastry than custard and overcooked wont go back
ritadD516OF . 2020-12-11
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They have recently started a factory making all their goods and the quality has declined enormously. Sausage rolls used to be light and well filled and buttery, would fall apart as you are them and melted in the mouth. Now they are hard with hardly any filling in them, one bite and you could pull the thin layer of meat from them with ease. One wonders if the owners have tried their own products recently
F00DCRIT1C . 2020-12-07
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Been going here over ten years. Bought a large pork pie yesterday £3.75. It must have been in a freezer a few weeks, it was stale and tasteless. At one time they had sold out of large pork pies by early afternoon. Yesterday they had scores of them. Perhaps they had been storing them over a period of time. Will not buy any more. Before lockdown you could usually get a fresh warm one.
NigelE177 . 2020-09-05
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Ordered from the Pork Shop for our family for the very first time after hearing good reviews about it to discover that it wasn’t actually up to the quality people make out. We ordered a BBQ pack to find that the chicken in the package was all slimy and smelt off so we didn’t dare risk it, we also ordered an uncle Dave’s sausage that was delicious! but the other items such as cheese and onion pies and pork pies the pastry was all crumbling apart and wasn’t very edible as it crumbled the pork meat tastes like cheap spam meat and none of it was good at all. I definitely would not recommend we even rang up to complain and they didn’t nothing about it. The delivery drivers wasn’t very friendly at all overall it was a shambles and not worth the value. People stay away there are definitely better meat shops in the area!
Daverobboz . 2020-05-26
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I was struggling to get food delivered especially in the coronavirus lock down. I rang and they put an order together for me and delivered it promptly. What a find, the food is fresh and tastes yummy. Not just pork, bacon, sausages, pies cakes, lots of lovely things. The prices are very fair and you only need to spend £20 for it to be delivered.My husband and I are pensioners with health issues, I was getting very stressed because it was difficult to get food delivered, they could not have been kinder to us.Thank you
H1283BQmarier . 2020-04-10
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Called in here after wandering round the Monday Farmers market, picked up a large pork pie for tea. We made a ploughman's with it and it was exceptional.
daveandlynda311 . 2020-03-10
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Enjoyed an excellent Pork Pie from this shop opposite the church in Poulton.. Perhaps the best ever in my experience. Highly recommend this shop to all.
alanmH7528XE . 2019-12-30
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Why, why, can't staff use the tools provided to stop are hands handling cooked ready to eat products. Only a matter of time before there is poisoning outbreak.Poor management. A worker brought out a tray of small pies and bare handled every one to the display.Not good enough. Handling cash as well at same time.
barry_ratner . 2019-11-08
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In market square you will find the Pork shop. Sandwiches, pies, cold meat. Truly a great selection of fresh produce. Lunch time always busy but the staff are very quick at serving. Well recomended.
jonnyrocks . 2019-11-06
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Great shop for pies and cooked chicken. Great service and reasonable prices for excellent goods. They won the best steak pie in the country and we know why they did very very good.
carol080959 . 2019-10-09
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Really good food and handled perfectly this time. It is misleading to offer 6 small bread buns in the shop for a price and only give a packet of 4 of them in the shop for same price. Advertising is not binding for price unless accepted by seller, but not good for business.
barry_ratner . 2019-08-25
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Called for a large pork pie to take back to Northumberland with us. After getting home prepared a ploughmans for tea and it was the star of the show.
daveandlynda311 . 2019-08-19
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Called in for some pork pies and egg custards. Fabulous food, not over priced and with excellent serving staff.
deve46 . 2019-07-15
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The produce is really nice, it’s premises are well located for both private and public transport. Unfortunately today, when we went in, the two members of staff behind the counter we’re busy having a conversation with a chap and they seemingly ignored us. A lady from the rear of the shop had to come to serve us. Produce is still good fortunately, some staff training required.
janeandandy1 . 2019-06-12
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Located in the centre of Poulton-le-Fylde, the Pork Shop caters for customers seeking a quick answer to the daily problem of what to eat in the middle of the day. The Shop is always busy, and especially so towards lunch time. Pies are baked on the premises and the selection of cold meats are of the highest quality. The Pork Shop is well worth a visit for anyone wanting a quick bite or some take home cooked meats.
Grandad69 . 2019-05-06
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Pork pies and other pies very tasty and fully filled. Cooked meats fresh. Ready made sandwiches full of filling. Cakes look tempting and trifles exceptionally lovely. All food from cooked to the butcher counter fresh and full of flavour. Exceptionally good value
kathyhaywood1948 . 2019-04-29
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You wont get a better pie,Sandwich or custard tart anywhere and if you like widows memories these will put a smile on your face, whatever you buy in this shop from pies and pastries to bacon and bangers is spot on but if you want to keep your waistline you will have to restrain yourself
usboth . 2019-04-25
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Previously had a long warm sausage from here which was good. This time we had a traditional pasty and a Bavarian slice. The pasty was excellent in production and value / the slice was just ok. The staff were pleasant and fast as there was a queue of customers - good sign. Will return and try something else.
davidwilliambarnes . 2019-04-16
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I come in the pork shop all the time (well I did) and I asked for a ham salad barm (simple enough?). The woman who served me said “we don’t have any ham salad barms made up” so I said well there is loads of ham barms in your counter, can you put salad on that?. She was huffing and went and did it. Not once did she ask me what salad I wanted on my sandwich. My partner asked for one also and she told him she doesn’t have any ham and lettuce barms!!?!!!. What?????. Get the ham barm in the counter which is already made up and put some bloody lettuce on it from your salad bar!!!!!. Why is this difficult???. I won’t go back there!. Terrible attitude and it put me off!. One more thing, your barms are dry and awful!
ronnie23 . 2019-04-13
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have trouble walking passed, cannot resist the steak pies ,well deserved 1st at the awards , all products are of superior quality, at reasonable prices
neil s . 2019-03-16
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Forget the debates about what makes a "Cornish" pasty - the chances of finding a decent one outside of Cornwall or larger railway stations are slim. So try one of the Pork Shop pasties instead. Already award winners for their pies, it's time someone stood up for their pasties - which are way above the usual flaccid puff pastry and questionable content. Instead you are treated to short crust pastry of the first order and a tasty but moist filling of meat veg and gravy. Get there early or they'll all be gone - and be prepared to queue - even though unlike many places there are plenty of staff on hand.
Robin D . 2019-03-15
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the food is amazing but the shop is very busy cheap food with great taste theirs not much left to say apart from get there early
Kyle H . 2019-03-01
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… roll. Dirk Diggler dimension with plenty of meat & succulent, moist finish... If the Pork Shop was a film, it would be banned..!
ShamiBlackpool . 2019-02-12
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I was waiting to be served and as a qualified food handler I was appalled to notice a member of staff lift a large size cake in an aluminium baking case by hand. Not so much the hand use of course more the implantation of a thumb nail into the cake that was disturbing..
barry_ratner . 2019-01-27
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Don’t be put off by a long queue - it shifts along swiftly managed by efficient staff behind the counter. But the queue is because word has spread widely over time that the produce here is superb, especially the pies. There has been a lot of building around Poulton and it’s noticeable how many of the workers head here for their breakfasts and lunches. I am not a big fan of pies but these are exceptional so I allow myself a treat every now and then, they are always the same high quality.
Lavarcham . 2019-01-16
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Called for a quick sandwich for my lunch, although have been here many times it has usually been just to pick up one of their pork pies which are delicious however I decided to sample a sandwich on this occasion as I had been told they were good.
daveandlynda311 . 2018-11-05
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Just couldn't resist the delicious pie's!!!☺came over to Poulton-le-fylde from Lancaster and was lured in by the
Karen H . 2018-10-23
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Always busy it is 7 miles away from where I live but worth the journey for their pies alone lovely jelly meat pies and a counter full of goodies
jandbtimmins . 2018-10-04
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The Service is very rushed and they don't quite listen properly. The Hot sandwiches could be a lot better
mw00311 . 2018-09-19
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For value for money GREGGS is the one. If you like a quality PORK PIE. Try one of these . Plenty of caravan parks around Blackpool. Caravaners, definatley with a try
GRAHAM T . 2018-09-07
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Really recommend this little village shop for any of the food it has on offer, great steak pies for family tea's, lots of choices for hot sandwiches for lunches. Fantastically tasty pies with a variety of fillings and sizes. Always pop in for something when I am in Poulton. Couldn't recommend more....just brilliant
Paula G . 2018-08-28
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The pork shop is a gem in poulton le fylde with an extensive choice of delicious products, friendly staff with a warm welcome, its a shop not to be missed
lynne2496 . 2018-08-27
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What can I saw. Great range of products from cooked to raw,sausages are great. You must try the pork pies as they are definitely the best on the Fylde coast
Z2321VSianm . 2018-08-06
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Dont get me wrong this little shop is nice an village looking ect, had a good selection of different porks, pies,hams,sausage,skewers ect, I bought a few slices of cooked pork an a sausage roll, and it was ok?nice? Average? I don’t know if I’m missing something other reviewers had but to me it was just a normal sausage roll, what u expect to taste when u eat one? Nothing amazing nothing bad? The sliced pork was too dry for me so didn’t eat it but my daughter seemed to enjoy it. But yes, it’s an ok place for food probably wouldn’t be running back, but if was in area an wanted a sausage roll yes id stop by,or Greggs?? Both same to me really, sorry
saraho861 . 2018-08-01
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Had various pies and sandwiches from here all excellent, also the prepared chicken stir fry and kebabs excellent quality and value, cant go to Poulton without popping in excellent sausage (Daves) as well. Pork Pie has to be the best though.
ArnoldA861 . 2018-07-19
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The cooked on the premises meats pies and chickens are brilliant. Wide range of choices. Great variety of sandwich barm cakes. If not to your choice you can order them to be made. Meat counter good value and staff exceptional. Not overpriced
kathyhaywood1948 . 2018-07-13
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When in and around Poulton which as been 3times in the last year,to visit my nephew and his partner who live in Poulton the pie shop is always a must ,q
Colin C . 2018-06-02
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Very good value for money. I had the hot ham sandwitch with stuffing and can I say I am very impressed with the massive portion sizes. (I had 3 thick juciy slices of ham and a big wod of stuffing incased in lovely thick bap) I recommend it to anyone who is passing through the streets of Poulton.
J4444QXthomasm . 2018-05-31
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I have been a pie over for roughly 57 years and the surpass anything I have had before.Skipton and Helmsley have just been demoted.The pork pie was full of jelly as they should be and the family steak was crammed solid with beef.zhad to that perfect pastry and it means I will be making a trip from Manchester just to stock up my freezer
twotone10 . 2018-02-10
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Just came across this post and the response from the pork shop. I had also heard the pork shop only had 1 star for hygiene and i heard the pork shop saying it was for paperwork but when i looked on the government website it was not just paperwork it was for food safety aswell. I really did like the pies from here but after seeing this and the fact that although the pork shop may not be a 1 star anymore they have responded to number one plumber and said that this was a lie which was infact a lie from themselves.. Whether they have improved from a one or not no shop selling food should ever be a one star for hygiene.
newtrader1 . 2018-01-23
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called quite a few times had the pies hot food thought try the meat sausage dam good try the chicken fillets tried in a few recipies lovely will call back in for more !!!
mikelefox . 2018-01-22
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Fantastic pork pies! Just moved to Poulton from Wigan and have certainly had my fair share of pies and have to say these are right up there with the best! My wife had a meat and potato and a cheese pie and they were both lovely. I’ll be popping in as often as I can.
MikePhealan335 . 2017-12-03
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Used to get my pork pies from the pork shop, I popped in to the old town hall pub with a bag from that shop with the name of the shop on it and someone I know said after looking at my carrier you do know it's got a food hygiene rating of 1, and on checking online on the food hygiene website found it was awarded a score of 1 in July 2017, not going in again I'll either go elsewhere or not bother with a pork pie
numberoneplumber . 2017-11-11
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If you like Pork Pies do not go anywhere else but here. Amazing. The food here is really good whether it is hot or cold, savoury or sweet. Fairly priced, quick service and friendly.
sggplm . 2017-11-09
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Can't walk past without having to pop in for a hot pie, or great sandwich. When in Poulton it's a must!!
577andrewg . 2017-11-07
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Called in today for pies for lunch, on a bench in the town, on a lovely day. Pies were excellent. The young lady who served us was obviously worn out by the busy lunchtime. Surly and unhelpful, but the shop was full and I was late in there.
CdrMike . 2017-10-14
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Called in for some lunch the meat and potato pies and pork pies are fantastic also had a ham salad sandwich all of which tasted brilliant served very effecientley with friendly staff. The range of food on display was also all very inviting would highly recommend this shop for lunch.
freddyManchester . 2017-10-02
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Anything you buy at the pork shop you can be assured that it is quality. You will not go anywhere else after you have visited this place.
Patch71 . 2017-10-02
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Won't buy pork pies from anywhere else. Always fresh and always first class. Great selection of quiche, sandwiches and cakes as well as cooked meats etc. Hot sandwiches are yummy but watch out! There is always a queue! That tells you how popular this shop is.
Breda2010 . 2017-09-07
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The pork pies are to die for, the family love them. Shopping in the town is also very good, nice small shops with different choices.
_c_page059 . 2017-08-31
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As a regular shopper in Poulton-le-Fylde the Pork shop is always on my list of shops. A weekly supply of meats and a great selection of pies there quality is always excellent, staff always quick and efficient . The Pork product is the best Pork Pies! I have never tasted better.
jonnyrocks . 2017-08-10
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This shop is amazing. My partner Steve has a meat & potato pie every Monday from this shop. I've started to have a sandwich & they are wonderful value for money. Also try the sausages & steak puddings. They're amazing also. Oh !!!! & yes!!!! Staff so so friendly. Keep up the good work please.
Maxish2013 . 2017-08-09
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Best pork pies in Lancashire, cooked roast ham, roast chicken, amazing apple pies. The owner ordered me a gammon for a celebration, it fed 25 people, he told me how to cook it too.
Jeanhardhorn . 2017-08-08
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Someone once told me "never go to a chip shop that hasn't got a queue"!
Wardleyscreek . 2017-08-08
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This shop is a little gem in Poulton, the shop is attractive and the staff are always pleasant to serve you. Especially good for our family and friends are their bacon, sausage and top of the list pork pies. We now take the pies to York a few times a year to friends who think they are the best and only a few weeks ago took a couple out to France with us.
sue_ken10 . 2017-08-08
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Visit on a weekly basis, the pork pies are superb and the BBQ pulled pork is just amazing!!! But everything they supply is absolutely first class.
colinp579 . 2017-07-20
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By far the meatiest and best pies I've tasted and The egg custards are also amazing! 100% recommend.
VictoriaajBrown_ . 2017-07-12
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Excellent pork pies and other meats aroma of food hits you as you walk into the shop.Monday is market day so be prepared for crowds 😊
Allan B . 2017-05-23
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We got off the bus and were met by a really nice smell, it was coming from the pork shop. We followed our noses and are very glad we did, we have never had such a nice pork pie. We will definitely be going back.
647adrienneb . 2017-05-20
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Hit this place for a snack any time am in Poulton. Always great quality and best pork pies going. Challenge anyone to prove me wrong. Cheers
JoeT1342 . 2017-05-07
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Without a doubt the best pork pies in the area and sausages are always bought. We can really suggest you try this Pork Shop.
54zeg . 2017-05-06
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Just head for the Devine smell in the centre of poulton and you will be in the pork shop especially in the morning when the pies are cooking and served warm oo yum.
andreatT9022MH . 2017-04-26
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Great food never had anything from here that wasn't excellent all the food is fresh, the chicken is tasty and I love the pork pies
Mickeychic . 2017-04-11
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Always busy but nobody waits long to be served. Good English fayre at a reasonable price. Pity it's not open longer in the afternoons.
lefylde . 2017-04-10
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This Pork Shop has got an enviable reputation for goods and being very busy, every day!! The produce is, in my opinion, excellent ..... a tempter for any shopper/visitor ..... please try the pies, they're fantastic. Crispy pastry, great filling and once you've tried you will return for another. Staff are very friendly and overall a good shopping experience.
Colin C . 2017-03-13
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The food on offer is great, either for a lunch or to take home for later. I had a hot pork sandwich with apple sauce, but there's all kinds of hot and cold sandwiches and pies etc. Also the daily soup is lovely.
V9654XDdavidh . 2017-02-15
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The staff are all very friendly, there is plenty different food selection both savoury and sweet.The food is always fresh and good value for money.You can also get hot food from a good selection and choices. But I am always drawn to their beautiful PORK PIES I always have to get 1 even if I am getting something else Don't forget they have a great butchers department to.
John M . 2017-02-14
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Pork pies Amazing I now have to buy for all my family lol also the rhubarb sponge is very nice also now having to buy for the family costing me a fortune
pamela050 . 2017-02-13
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The staff are always helpful and happy to advise also try the steak plate pie you won't get a better one.
Surveyor96 . 2017-02-13
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these must be the best pork pies in the north west--some times still warm you can not get fresher or tastier ---this shop is full of wonderful things ---go and enjoy yourself.
jeffhutchy . 2017-02-10
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Very good pork pies and excellent variety of food.excellent butchery department.Also the sandwiches and cooked chickens are excellent.
anne m . 2017-01-22
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You'll do well to find better pork pies anywhere. The freshly made sandwiches and roasted chickens are also great value.
Lorraine L . 2017-01-18
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It's becoming more rare to see traditional, old time, quality businesses on our high street. The PORK SHOP in Poulton le Fylde is one of those rarities. Friendly staff, quick and efficient service, terrific traditional food. Everything our little town could want
caskfan . 2017-01-18
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To say 'a general call for a pie' is almost to belittle this wondercfull pork shop.
Mr Ken T . 2017-01-08
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This place is an institution. The Best Pork Pies around. The rest of the things they sell are fantastic too. Love it!
DG-Lancashire-UK . 2016-12-23
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We were visiting Poulton Le Fylde, as my daughter was calling on a friend. My wife and I decided to have look around the centre, having never been here before. When we came to The Pork Shop, we were amazed as to the amount of people both inside the shop ,and the number of people who kept turning up to queue!. The number of pies being sold was phenomenal, and new trays to replace them, was constant. Thinking that these must be of good quality and not the usual grey "lardy" type filling that seems the norm these days we entered in to purchase some. The number,and the most friendly and efficient staff, meant that there was no real wait in being served!. We bought a couple of the small pies and left.On eating them outside(and my wife does not usually eat pies!!), both found them to be superb and tasting like pies used to. We went back and purchased some more to take home, as well as some of their roast chicken, which was also so very, very tasty.
terry m . 2016-10-18
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Up to now everything we have had has been great. We bring our granddaughter every week either for sausage roll or port pie.
Andrea t T . 2016-09-13
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Yummy pork pies cooked chickens and quality meat. This is the best pork pie shop ever. Luscious hot and cold cooked meats.
tina m . 2016-09-11
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I love this place. The Pork Pies are the very best I have ever tasted! The hot ham, the steak pies and the rhubarb and cherry slice are favourites!!! Friendly staff and excellent service and a free carry bag!!!!
SueDen27 . 2016-09-07
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Stopped by for a pork pie today,which we've just had for lunch with salad.It was delicious as usual,also bought a fruit pie for tea-time.All the produce good including the hot foods,chicken,gammon,pies etc.Good choice of sandwiches on barm cakes.Fresh meat,like the sausages excellent and the minced beef.Always busy,quick turnover,so everything fresh.Cooked meats,particularly the roast ham great.
Luluoxo . 2016-09-06
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I shop here every week. It's always busy. Sausages are particularly good. Also nice marinated chicken. Barms are good- if they haven't got what you want made up they will generally make one up for you. Staff are always friendly.
502mrsp818 . 2016-08-28
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What a shop always queues but served fast the products are that good you don't mind the waiting the pork pie's are best I've tasted in many a year A 1st class pork shop highly recommended
Stockers7 . 2016-08-15
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Always sop for a pork pie or 2 when in Poulton. Great service ( the queue can be out of the door!!) excellent produce from butties to pies to meat to cakes.
spondersuzi . 2016-08-07
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Wow wow wow. I was looking forward to trying this and decided the time was here. I had to lose my pork shop virginity whilst collecting my car. It was brilliant, reasonably priced and tasted brilliant. I wanted another one the next day but decided it is better kept for special occasions. Really worth a visit. Had a pork pie too which was good. There is loads to pick from and very busy at lunchtime
samroberto32 . 2016-07-31
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Pies are the best I've tasted take them to my sons in Warrington when we visit the grandchildren love them. Never had anything from there that could be complained about.
Anamat2013 . 2016-07-26
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Wide range of cooked foods, all delicious especially the ham joints and sausage. All lunchtime snacks served from jacket potatoes to sausage barms. The flapjack is the best I've tasted . Very busy shop but the staff are always very friendly
carolesA3028TX . 2016-07-15
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was in Poulton on saturday and just fancied a pork pie--they were just cleaning down ready to close and had pork pies at 75p each ---needless to say I bought my fair share----lovely
jeffhutchy . 2016-07-11
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Excellent pork pies every time we visit we buy them also the cooked chicken is good.the staff are quick and efficient when serving and always have a smile on their faces.anyone who visits Poulton should try the shop wont be dissappointed.
Sylvia M . 2016-06-28
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Super choice of meat and take-a-way Very reasonable prices and staff very efficient. Easy access and parking
minicoops1970 . 2016-06-28
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Wonderful friendly and attentive staff with super products make it a must visit shop! Do not walk past it without trying their vast range of products.
David L . 2016-06-28
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We recently spent a couple of days in Poulton and were impressed by the lovely one off shops in town. We tried the pork pies here and they really were amazing, so unlike supermarket bought pies. Pastry was delicious and they were really full of tasty meat. I would love to live closer although I suspect my waistline would suffer!
Ardle M . 2016-06-28
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906 Opinions
Food arrived noticed immediately we had no gravy or curry told driver who said he couldn’t help to call the restaurant which we did they said would send immediately waited 15 minutes by which point all food was cold and went in the bin wasted 31 on two large fish and one chips no apology
4 Opinions
I have had really good fish and chips from here -on 3 occasions butt not this time! Firstly the man on the till had very little understanding of the menu. I ordered haddock, small chips and mushy peas. he appeared not to understand or be able to use the till. I repeated my order - 3 times! Eventually a young man came to assist and I asked him to read back my order. He read - chicken and mushroom pie and chips!!! I corrected him and asked again for regular haddock, small chips and mushy peas. Great he said - I asked him to read my order back - he said cod, small chips and mushy peas!!! By now I was getting fed up as there seemed little appetite for good customer service. Eventually after one more attempt it was sorted out. The first guy started frying. He wore no apron, no hat or protective head wear, he didn't wash his hands. The young man on the till wore no 'food prep' clothing or headwear When the fish came out, the batter looked crispy. However when I started to eat it - the batter was not cooked, it had holes in it and the consequently fish was over cooked. The batter was crispy on the outside and slimy white on the inside - suggesting that the fat had not been brought up to temperature before the fish was put in. The chips had clearly been reheated by putting them in hot fat just before serving. The peas were good. I think the owner or manager was sitting in the background on their phone - their time may have been better helping the staff - who clearly didn't have a clue! The key to any good business is quality, consistency and customer care. This business had none! I will not be going back