The Plough Beefeater in Dover

Location is good, as we were staying in the Premier Inn next door, before an early morning start on the Euroshuttle. Thankfully we'd had the foresight to book a table online on the morning we were due to arrive, as we were informed at check-in that the Beefeater was fully booked that evening (which would have put a spanner in the works after the long drive!) - if like us, you'd banked on a meal there, I would advise to pre-book. We were served by Theresa, who was excellent. Both of the meals were good. Would definitely book again if staying in the Premier Inn.

Had a wonderful meal, great value amazing service our server Emma is a real asset to the team!! She was busy but still managed to find the time to make us feel welcome. Great job !! Already looking forward to coming back soon.

Service from Paris,as usual, was friendly, attentive and efficient, thanks. Food was also of the consistently high quality we're becoming used to, especially the rump steaks which are really flavourful , and consistently tasty. Whole ambience and experience is enjoyable and the General Manager is to be congratulated for providing a very good restaurant experience.

Had my car MOT booked in at the garage next door and so I dropped the car off and took the kids here for dinner. Our waitress Emma was lovely and made sure the children were kept entertained and went out of her way to get them crayons and activities. I was impressed with the children’s menu, with a fun smash igloo to demolish for dessert, they were thrilled. At £7.95 for a children’s 3 course meal, it was superb value for money! As I local, I haven’t been to the Plough in years because it had a reputation of being overpriced and basic but it’s definitely improved!! The food was delicious and very well priced. Emma and the team made us feel very welcome, thank you.

Nice food, very pleasant service...

Teresa was amazing and great service :)

Stephanie our server was brilliant

Fabulous dinners and service from Emma. Very busy night and all staff were amazing, professional, and friendly. Exceptional food and drinks in a lovely location.

We came here for my son's 18th birthday as he wanted a cheap mixed grill and with these chains you know what to expect. They seemed short staffed as upon arrival we asked one of the waitresses if they would mind putting candles on a cake and bringing it out to him, she seemed put out and wasn't sure she would have time, which is fine, but she was very brusque and less than accomodating about it. The waitress serving our table was lovely though and did her best to make us feel well looked after along with what appeared to be the manager. The food was ok but most of the meals weren't hot and needed to be replaced, some of us just ate it anyway. Probably won't go back to this one.

Good quality, had a lovely meal here ,

Very disappointed visit this time. We been staying at Premier Inn and using The Plough a few times in the past. The food wasn't teasty, hash brown was undercooked, the dishes not very clean. Next time we will go to Dover for breakfast.

My daughter and I had breakfast here on Sunday. This is our fourth time here for breakfast but this was the best. We were served by Stephanie who was very attentive during this very busy service, and even relit my love for baked beans (thank you Stephanie). We shall return.

Very enjoyable meal thankyou to all even ordered us a cab

Family friendly environment with a good range of well priced food. Vegetarian options available Desserts we're delicious. Teresa the waitress provided attentive and excellent service. Good place to eat

Came in for breakfast with my dad. The staff was absolutely amazing, Claire and teresa went above and beyond and was very friendly

Had a really nice evening out, service was really good and food wad fantastic. Mens toilet was clean and smelled good, was very surprised also food was reasonably priced 5* thank you

Excellent service from Emma which made the evening

Delicious well-cooked breakfast. Tasty, generous and unlimited. Impressive quality. Kids eat free is absurdly good value. Very friendly, welcoming and efficient service. Highly recommended.

Stephanie was lovely and very helpful. Give her a pay rise,,, Mr Neil Collard. 👏

Molly who was the staff who served us she was down to earth very nice the in side is just like a lot of beefeater and needs renovations

Very nice. Quick, attentive service by Emma. Lovely food, really enjoyed.

Not a good experience. The food took a little longer as 2 of our party had steak, which was expected. The 2 roast dinners were cold and the lamb meat was tough, which for me was a problem. Our allocated member of staff was extremely busy and did come and apologise several times during our wait. Not somewhere we will visit again anytime in the near future.

Nice restaurant, out in the countryside. Nice welcome at reception, was seen by Emma. She was friendly and helpful. Service was quick. And no big wait for food and drinks. Food was nice. Just one problem meal come with wrong type of chips. Frozen not skin on chips. But was happy to have them. Good choice of food available. The Toilet (man’s). Ok, could do with a small makeover (bit of paint, etc) main restaurant and bar was good. And service good. Also outside seating, available. (Tables could do with a bit of repainting, and ashtrays being emptied out). Overall. Good restaurant and helpful friendly staff.

Good meal fast service thank you

We enjoyed a pleasant early evening meal on 20 September. We were served by Emma who looked after us very well.

We were there on Saturday at 5.30 p.m., unfortunately there was no beef pie, no fish and chips and no more spring onions. It was busy, our waitress was traveling a lot, so I couldn't really take advantage of my drink refill deal or had to wait longer. I got different chips than what I ordered and once a different drink than what I ordered. Personally, I would choose a different restaurant next time. However, the food was okay, the only annoying thing was that the menus we actually wanted weren't available.

Use this beefeater quite alot I'd given it a good review before but I am having to edit it due to our experience today, the wait was around 50 minutes and the roast dinners was not good asked how we wanted the beef we said pink came out over cooked and chewy, I said we asked for the beef to be pink they said it comes as is so have no idea why they asked how we wanted it, The chicken was slimey the potatoes wasnt very nice, fish was over cooked had to send fillet steak back as it was also over cooked by the time it came back out everyone else had finished eating ( left nearly everything on the plate) so not much eating really overall really dissapointed.

We'd banged it down the motorway to get here in good time since they're helpfully open until 11, only to find they'd decided to shut at ten. It sounds like they do this normally.

Friendly service, nice and clean atmosphere.

Mollie was very bubbly and efficient, really fast at taking our orders for drinks and food

Awful Sunday Lunch very disappointing, Roast dinners were cold had to send them back plus fillet steak came still cold inside, not cooked at all, would not recommend this place to anyone.

What a lovely place. We landed late and were accommodated with no issue at all. Food was excellent and service was first class. Emma gave an excellent service to my wife and I. This even though she was a busy bee !,

Food was excellent, matched the service from Emma . Highly recommended .

The service and food were excellent. It was Sunday lunch and Emma was so efficient. She kept the service quick and friendly.

Our normal stop over between Europe and the UK always enjoy the English breakfast. Place looks a little tired and the waitress was doing everything cooking, clearing up serving etc but still remained friendly- as expected from the manning levels everything a little slow but we enjoyed

Super friendly service, good food and a nice atmosphere. After the long journey, that's enough. I would happily recommend it.

Had a nice Sunday lunch with grandfather, parents and children. Emma was particularly excellent. Attentive without being obtrusive, friendly and helpful. Great place for a Sunday lunch.

Good selection, great service, high quality food, would be happy to come again

Just come home after a lovely meal at the plough Folkstone road , was so good , was busy our waitress was Emma always give brilliant service , was quite busy she was running her little socks off , she still found the time to ask if our food was ok and her other customers too we will be back

It has been a super satisfactory last dinner in UK, we enjoyed two burger and a steak, all good and tasty 😋. Our personal thanks to Teresa that has been familiar and friendly welcoming and suggesting us in the best way ✨

Considering it was a bank holiday weekend, the place was empty. Emma gave us great service and when she wasn’t serving helped teach the new recruits the ropes in the bar

Stun hun 😍👍🏻 food was lovely, we had a waiter called Emma who was polite and helpful, the food came quick and it was overall a great custom with well image matching and delicious drinks for a decent price despite the restaurant chain generally being a rather posh chain. Fabulous.

Usually you can not go wrong in any beefeater, but this time they were short staffed. Got the food wrong for my mum, she's a cealiac. Because they were short staffed you felt the stress, felt sorry for them.

Booked the table, drove all the way there to be turned down because of technical issues, happend 2x. Wont bother to try again.

It is a pity that for tourists who drive by, there are always not enough tables in fashion.

Average place to eat nothing special

Went for the Sunday roast, no roast available !

I visit Dover regularly on business staying at the Premier Inn next door and this place is like Fawlty Towers at times, it really lets the hotel down. For nearly two months at breakfast they have been unable to poach or boil an egg because of some technical issue with the hob. The mind boggles. The coffee machine is the latest casualty, so you have to make do with tea. It seems constantly understaffed, when it’s busy things get missed from orders or you end up with extra items you didn’t ask for. Maybe it’s the cook not reading the tickets right as the waiting staff just tick boxes on a pro forma, who knows. I’ve even had it where the cook has forgotten to do my order so have sat there waiting for 20 mins to be told I’ll have to wait a bit longer as it’s been missed! I wouldn’t recommend eating there in the evening either, it’s just very poorly managed, understaffed and the food is mediocre. The service is so slow, you can wait 30 mins for your drinks order to come some nights. It’s not the waiting staff’s fault, they just need to have more staff or manage it more efficiently. They regularly run out of some menu items, my top three incidents would be no chillies for the crispy chilli squid, no sweetcorn, and no sausages! As the manager would you not just drive to Tesco and buy a few bags of chillies, some sweetcorn and sausages to see you through the shift? Honestly, save the money on the hotel meal deal and head in to Dover, there are some nice local places to grab a bite to eat and have a drink; Cullins Yard, Aspendos, The White Horse, The Nelson just to name a few…

Visited this evening after booking a table. We were given a warm and friendly welcome and promptly shown to our table. Emma our waitress could not have been nicer. She was very efficient indeed. There was a small delay with our starter for which Emma apologised. Not a problem. Food was nicely presented and tasty and enjoyable particularly the main course.

This place used to be great with good food and good service. Unfortunately it has gown down hill in the past few months. Same as everywhere due to the rise of the cost of living the prices went up and as such the amount of customers went down. To counter balance that they regulary put some attractive offers on (eg. 33% off your mains, 2 meals and drink for under £20, etc...). However they do not let you use them offers. Recently 3 times we booked a table because we had a good offer; but those same 3 times we had been turned off at the door over a different set of excuses (problem in kitchen, lack of staff, etc...). As such 3 times we had to spent money on fuel to get there, then more on fuel to get somewhere else, then more on food and drinks that we were expecting to be for a lower quality meal. We used to be fairly regular but we most likely won't return anymore to avoid being disappointed again.

An enjoyable meal at very reasonable prices

Great family meal, super service. Thank you Teresa.

Unfortunately I put 1 star because I went there with a booked table and we got there and there was no one around at all and they said they had an “issue” with food so they couldn’t make any. We went to sit at our table that was booked but they said we couldn’t. This is poo because I saw food being handed out to a table while we stood there. We also encountered a wild animal within the restaurant, with 3 long teeth. He had a gambling problem. As a person who is afraid of pubs, that was scary. Won’t be returning to this establishment.

It's a Beefeater at the end of the day, so we're not expecting cordon bleu, but given that, the fish and chips weren't half bad and neither was my wife's burger. Service from Emma was excellent too.

Very bad, we were told they had to close the kitchen due to "technical difficulties" having booked a table in advance. only the bar was open and we were not allowed to sit at the table we booked. locals are very weird and missing a lot of teeth.

Booked a table for 7 people online and received restaurant confirmation. Arrived to be told that they would not be able to serve us food as the kitchen had closed due to ‘technical difficulties’. We bought drinks at the bar but were not allowed to sit together at the table we’d booked as they were ‘preparing for breakfast’ at 8:30pm. We sat at 2 sticky, dirty tables sharing 6 chairs between the 7 of us as none others available. One chair was split with foam sticking out. We were all actually relieved that we couldn’t eat there as the place was dirty and staff unwelcoming. A close shave! Can’t believe beefeater put their name to this place.

We stopped here after a day out at Dover castle and was greeted excellently, my wife suffers from severe anxiety and this was taken into account superbly, our service was amazing from our waitress Teresa. The food was absolutely amazing, I could not fault a thing, the chef Aaron and the other cooks are a credit to the business, I would give my experience a 10/10 5 stars 🌟🌟🌟🌟🌟

The restaurant was incredibly busy and the staff were rushing around trying to keep up. It was clear there weren't enough staff, friendly as they were. A plate was forgotten on our table but we had it taken off the bill. The food is fine, but it's a bit pricey, and for that I'd wish for a bit more than fine.

Great service, as always from Emma, very friendly and helpful. I feel the restaurant is long overdue a refurbishment.

Had a great meal, brilliant service by emma

Regular visitors to The Plough. Another lovely meal. Emma, our waitress was super as usual.

Called in for dinner at around 5.15pm and restaurant was completely empty bar one table. We were told they were fully booked until 8pm. I said the restaurant is empty and the hostess replied "it won't be in an hour" We would have eaten and left within 45 minutes and it just seems madness to turn paying customers away from an entirely empty restaurant! Another customer had phoned just as we arrived and was told the same thing-no tables until 8pm.

Food was grate And Mollie was super helpful .

I've been here twice in a week, and it's been lovely. Great and cosy place lovely outside surroundings. Food is really nice weather its mains or breakfast, we were really happy. Emma served us both times, and she is great. Can not think of a bad thing to say about the whole place thank you see you again soon

Staff works hard to provide everyone with drinks and food, but there are still waiting times. Spare ribs were tasty. Too bad that the drinks on tap were not available due to a malfunction in the carbon dioxide system. From here you can reach the Ferry in 15 minutes, which is very nice 😃👍

shortage of some food items was the reason for lower star rating, other than that g good service.

Amazing service from Teresa today. Thank you so much for your kindness.

We were staying at the Premier Inn next door, and wanted the east option for a meal after a very long journey. We opted for the meal deal, which gave us a 2 course evening meal and drink, with an unlimited breakfast the following morning. The food was good, with decent portions and the service was very good. It represented extremely good value. A special shout out to Emma, who worked tirelessly to make sure our experience was a good one.

Just perfect meal and room . Would recommend. We are catching the ferry tomorrow so perfect location. Thank you Emma our waitress 👍

Another excellent Meal with friends served by lovely staff

Food was not of good quality.portions are smaller than previous visits. Some dishes were sent back because they were cold. Don’t waste your money here, book down the road at Farthingloe Farm for some real home cooked meals better quality and cheaper.

Staff very competent and friendly. Our table lady Emma looked after us very well and responded to our wishes. Everything is very professional and yet welcoming. The food is really good and big portions. If you also want starter and pudding, you can also share the ribs, for example, the portion is enough 😀 the only thing I would complain about is the price. But this is my peronal opinion. You will be asked about food allergies right from the start. There are enough parking spaces and the restaurant is easy to reach.

So, it is really difficult to provide a true rating for this place, however thought our experience worth sharing to try to prevent reoccurrence to others.. In essence; whilst in Dover about to get the bus to Dymchurch we Googled to see whether there was a Beefeater to go for lunch/early dinner. We were super pleased to find this on the Bus route with a stop literally opposite. We checked the website for opening details etc.. all good to go. Having got off the bus and finally crossed the busy fast B road we walked to the door to find a notice... which explained it was closed. Now we totally understand that unforeseeable matters occur, however it might have been nice for something to have been updated online, given the problem had apparently occurred earlier. We found ourselves stuck alongside a busy road with no toilet. We had to pop into the Premier Inn to ask to use their facilities, they pointed us in the direction of the Beefeater as they didn't have a public toilet.. they were unaware it was closed. (They allowed us to use a room, thankfully) So, in short if you are getting off the bus here for Beefeater.. we would recommend calling to check it is open beforehand. We felt very unsafe crossing the fast road and waiting beside it.

Was seated then we waited awhile for waitress to come over after asking to be served, upon their arrival they what we wanted from the menu when asked for the ultimate roast dinner was told they didn't have the lamb for the dinner, upon requesting if the lamb could be changed to the beef was told they couldn't do it so ended up ordering half chicken roast dinner and a portion of beef extra. Then we asked for drinks they then said oh you haven't ordered drinks before.

We were just looking for somewhere to have a nice steak. And we were not disappointed. You could not fault the service and the food. Will definitely be returning in the near future.

Nice family evening meal, excellent service and everyone was very pleased with the food.

Food was as expected for a beefeater but the staff (emma) and crew were gorgeous and the other customers made for a brilliant atmosphere.

Very good, friendly staff, and very concerned about allergies in the cooking process. Highly recommended.

Excellent service from Teresa and the other lady waitress - sorry didn't get her name! We have a Wheat and Gluten free diner with us and they could not have been more helpful - checking each and everything with Chef - All food came out piping hot and was delicious - thank you.

We always love going to Beefeater for dinner when we don't fancy cooking! Unfortunately the tables can sometimes be a bit sticky and staff have also "forgotten" about us a handful of times, but overall it is usually a pleasant experience. Id recommend the sirloin steak with peppercorn sauce!

My daughter had a burger off the adult menu as we werent offered a lods menu. She didnt have the cheese bacon salad or sauces and they still charged us forbthe full meal £16.95 and then had the cheek to charge us for an uograde to cheesy chips. Absolute disgrace of an oitfit.. we will never ever eat in a beefeater again

An absolutely appalling show of customer service! Second time we had a table booked for a family Birthday celebration and it was cancelled by them at short notice (20mins before booking time) first time we arrived for a dinner reservation in the afternoon with family who’d driven from Ramsgate and the restaurant was closed and no pre warning were told upon arrival sorry we’re closed as technical issues, second time was for Birthday breakfast for 9 people and had a call just as about to leave home to say they can’t cover breakfast as chef called in sick!! We understand circumstances sometimes are out of their control but the poor customer service dealing with it isn’t acceptable! Very poor service and has now lost you a local families business who’ve supported you and used your restaurant for many years but won’t be any more!

I would just like to make an outstanding review to our waitress Mollie C, been here a few times and Mollie always goes above and beyond for her customers, very helpful and polite. Yet again another lovely meal and outstanding service.

We went for a meal here and the staff were all so polite and helpful, especially Darren! Will definitely visit again. The food was really nice too.

Beefeater - it is what it is. Service to an age and the wait long. That said, the staff were excellent, polite, friendly, professional - absolutely no complaints there. The wait time is likely due to staff numbers. Prawn Cocktail was very nice. Breaded Mushrooms though were awful. Certainly frozen, tasteless and watery inside. The presentation of the mushrooms were awful. Roast Beef dinner was good, run out of horseradish which is just daft! Overflow of peas likely to try and supplement just one tiny stem of broccoli. Mixed grill was OK, cooked to the temperature asked. Chicken was lukewarm. Chicken and ribs was very nice, but again, the chicken was lukewarm. As I opened with, it is what it is.

Emma was very helpful and lovely, food came out amazing for all 4 of us, much recommended

Lovely helpful staff. Food was good too. Their special deals are very good value.

I've eaten here a few times while staying at the Premier Inn next door. During the last year or so it has gone from okay to a bit disappointing. On future visits I will probably head into Dover for an evening meal.

Thank you to Emma our server for our lunch, very cheery and helpful. Food was good. Building & interia a little dated and could do with a link of paint

We had not been for awhile. It hasn't changed much, believe me that's not a bad thing. If it works don't mess. My other half had a mixed grill. When it turned up, he was a bit upset about the amount of chips he had. I said let's see how you go and he was stuffed by the time he got to the end. Infact we were both full up and had to pass on the pudding. I would definitely recommend . Parking is ample. Toilets are clean. The bar is well stocked.

Took a while waiting to be seated standing in a windy corridor and meet by a not so helpful member of staff, basically rude with a sarcastic attitude,

Seems Emma is running this place single handedly. She was rushed off her feet yet still took time to welcome everyone and try and get round everyone as fast as she could (there were other staff all working hard too but Emma defstood out as trying her best to keep it all ticking over) . Seriously, Beefeater you need more staff this just isn't fair on the hardworking employees that are doing their best to get round everyone. We come here when we've got all our children as usually is good value and the kids like it and its usuallytheir choice to come here. It took nearly an hour and a half to get our mains. The kids were loosing the will and were absolutely starving by the time the dinner came. Sadly they all said they would prefer mcdonalds in future such a shame as it used to be really good.

We are regular visitors and today it was lunch for 3 adults. It can get busy, so we booked an early time slot. The food, starters and main course, were very enjoyable. We were too full after this, so finished with teas and coffee. The service from Mollie and her colleagues was excellent too. All at a good price and highly recommended.

Waited ages to be seated (had pre-booked). Took 1h between arrival and food coming. Did was terrible - clearly had been under the lamp for long time. Would not recommend at all

Great service by Emma even though she was rushed off her feet, she made each and every table feel welcome and managed to keep everyone happy. Very attentive and friendly.

Only had a quarter of the stuff on the menu

Good service and nice food. A nice atmosphere 🙂 Emma, our waitress, is so friendly, helpful and hardworking. Thank you, Emma. 🙂

We visited here last Saturday, April 20th. It was very quiet, which suited us. Emma, our waitress, was lovely. Very friendly and helpful. Food was hot, much appreciated. Would go again if in area.

A rather tired, old school, Beefeater with excellent service and usual Beefeater Fayre, at competitive prices.

How very disappointing, it said on the Web they are open till 11pm, walked in with a friend at 10.05pm said they are closed, the till has been put away. I was going to pay by card so can't see why? The staff member said last orders was called at 9.45pm. How disappointing. Timed this to perfection to be disappointed. Oh well.