The Plough Beefeater in Dover - Phone Number, Reservations, Reviews

Super friendly service, good food and a nice atmosphere. After the long journey, that's enough. I would happily recommend it.

Good selection, great service, high quality food, would be happy to come again

Just come home after a lovely meal at the plough Folkstone road , was so good , was busy our waitress was Emma always give brilliant service , was quite busy she was running her little socks off , she still found the time to ask if our food was ok and her other customers too we will be back

It has been a super satisfactory last dinner in UK, we enjoyed two burger and a steak, all good and tasty 😋. Our personal thanks to Teresa that has been familiar and friendly welcoming and suggesting us in the best way ✨

Considering it was a bank holiday weekend, the place was empty. Emma gave us great service and when she wasn’t serving helped teach the new recruits the ropes in the bar

Stun hun 😍👍🏻 food was lovely, we had a waiter called Emma who was polite and helpful, the food came quick and it was overall a great custom with well image matching and delicious drinks for a decent price despite the restaurant chain generally being a rather posh chain. Fabulous.

Usually you can not go wrong in any beefeater, but this time they were short staffed. Got the food wrong for my mum, she's a cealiac. Because they were short staffed you felt the stress, felt sorry for them.

Booked the table, drove all the way there to be turned down because of technical issues, happend 2x. Wont bother to try again.

It is a pity that for tourists who drive by, there are always not enough tables in fashion.

Average place to eat nothing special

Went for the Sunday roast, no roast available !

Very enjoyable meal thankyou to all even ordered us a cab

I visit Dover regularly on business staying at the Premier Inn next door and this place is like Fawlty Towers at times, it really lets the hotel down. For nearly two months at breakfast they have been unable to poach or boil an egg because of some technical issue with the hob. The mind boggles. The coffee machine is the latest casualty, so you have to make do with tea. It seems constantly understaffed, when it’s busy things get missed from orders or you end up with extra items you didn’t ask for. Maybe it’s the cook not reading the tickets right as the waiting staff just tick boxes on a pro forma, who knows. I’ve even had it where the cook has forgotten to do my order so have sat there waiting for 20 mins to be told I’ll have to wait a bit longer as it’s been missed! I wouldn’t recommend eating there in the evening either, it’s just very poorly managed, understaffed and the food is mediocre. The service is so slow, you can wait 30 mins for your drinks order to come some nights. It’s not the waiting staff’s fault, they just need to have more staff or manage it more efficiently. They regularly run out of some menu items, my top three incidents would be no chillies for the crispy chilli squid, no sweetcorn, and no sausages! As the manager would you not just drive to Tesco and buy a few bags of chillies, some sweetcorn and sausages to see you through the shift? Honestly, save the money on the hotel meal deal and head in to Dover, there are some nice local places to grab a bite to eat and have a drink; Cullins Yard, Aspendos, The White Horse, The Nelson just to name a few…

Visited this evening after booking a table. We were given a warm and friendly welcome and promptly shown to our table. Emma our waitress could not have been nicer. She was very efficient indeed. There was a small delay with our starter for which Emma apologised. Not a problem. Food was nicely presented and tasty and enjoyable particularly the main course.

This place used to be great with good food and good service. Unfortunately it has gown down hill in the past few months. Same as everywhere due to the rise of the cost of living the prices went up and as such the amount of customers went down. To counter balance that they regulary put some attractive offers on (eg. 33% off your mains, 2 meals and drink for under £20, etc...). However they do not let you use them offers. Recently 3 times we booked a table because we had a good offer; but those same 3 times we had been turned off at the door over a different set of excuses (problem in kitchen, lack of staff, etc...). As such 3 times we had to spent money on fuel to get there, then more on fuel to get somewhere else, then more on food and drinks that we were expecting to be for a lower quality meal. We used to be fairly regular but we most likely won't return anymore to avoid being disappointed again.

An enjoyable meal at very reasonable prices

Great family meal, super service. Thank you Teresa.

Booked a table for 7 people online and received restaurant confirmation. Arrived to be told that they would not be able to serve us food as the kitchen had closed due to ‘technical difficulties’. We bought drinks at the bar but were not allowed to sit together at the table we’d booked as they were ‘preparing for breakfast’ at 8:30pm. We sat at 2 sticky, dirty tables sharing 6 chairs between the 7 of us as none others available. One chair was split with foam sticking out. We were all actually relieved that we couldn’t eat there as the place was dirty and staff unwelcoming. A close shave! Can’t believe beefeater put their name to this place.

Unfortunately I put 1 star because I went there with a booked table and we got there and there was no one around at all and they said they had an “issue” with food so they couldn’t make any. We went to sit at our table that was booked but they said we couldn’t. This is poo because I saw food being handed out to a table while we stood there. We also encountered a wild animal within the restaurant, with 3 long teeth. He had a gambling problem. As a person who is afraid of pubs, that was scary. Won’t be returning to this establishment.

Very bad, we were told they had to close the kitchen due to "technical difficulties" having booked a table in advance. only the bar was open and we were not allowed to sit at the table we booked. locals are very weird and missing a lot of teeth.

It's a Beefeater at the end of the day, so we're not expecting cordon bleu, but given that, the fish and chips weren't half bad and neither was my wife's burger. Service from Emma was excellent too.

We stopped here after a day out at Dover castle and was greeted excellently, my wife suffers from severe anxiety and this was taken into account superbly, our service was amazing from our waitress Teresa. The food was absolutely amazing, I could not fault a thing, the chef Aaron and the other cooks are a credit to the business, I would give my experience a 10/10 5 stars 🌟🌟🌟🌟🌟

The restaurant was incredibly busy and the staff were rushing around trying to keep up. It was clear there weren't enough staff, friendly as they were. A plate was forgotten on our table but we had it taken off the bill. The food is fine, but it's a bit pricey, and for that I'd wish for a bit more than fine.

Great service, as always from Emma, very friendly and helpful. I feel the restaurant is long overdue a refurbishment.

Regular visitors to The Plough. Another lovely meal. Emma, our waitress was super as usual.

Had a great meal, brilliant service by emma

Called in for dinner at around 5.15pm and restaurant was completely empty bar one table. We were told they were fully booked until 8pm. I said the restaurant is empty and the hostess replied "it won't be in an hour" We would have eaten and left within 45 minutes and it just seems madness to turn paying customers away from an entirely empty restaurant! Another customer had phoned just as we arrived and was told the same thing-no tables until 8pm.

Food was grate And Mollie was super helpful .

I've been here twice in a week, and it's been lovely. Great and cosy place lovely outside surroundings. Food is really nice weather its mains or breakfast, we were really happy. Emma served us both times, and she is great. Can not think of a bad thing to say about the whole place thank you see you again soon

Staff works hard to provide everyone with drinks and food, but there are still waiting times. Spare ribs were tasty. Too bad that the drinks on tap were not available due to a malfunction in the carbon dioxide system. From here you can reach the Ferry in 15 minutes, which is very nice 😃👍

shortage of some food items was the reason for lower star rating, other than that g good service.

Amazing service from Teresa today. Thank you so much for your kindness.

We were staying at the Premier Inn next door, and wanted the east option for a meal after a very long journey. We opted for the meal deal, which gave us a 2 course evening meal and drink, with an unlimited breakfast the following morning. The food was good, with decent portions and the service was very good. It represented extremely good value. A special shout out to Emma, who worked tirelessly to make sure our experience was a good one.

Just perfect meal and room . Would recommend. We are catching the ferry tomorrow so perfect location. Thank you Emma our waitress 👍

Food was not of good quality.portions are smaller than previous visits. Some dishes were sent back because they were cold. Don’t waste your money here, book down the road at Farthingloe Farm for some real home cooked meals better quality and cheaper.

Another excellent Meal with friends served by lovely staff

Staff very competent and friendly. Our table lady Emma looked after us very well and responded to our wishes. Everything is very professional and yet welcoming. The food is really good and big portions. If you also want starter and pudding, you can also share the ribs, for example, the portion is enough 😀 the only thing I would complain about is the price. But this is my peronal opinion. You will be asked about food allergies right from the start. There are enough parking spaces and the restaurant is easy to reach.

So, it is really difficult to provide a true rating for this place, however thought our experience worth sharing to try to prevent reoccurrence to others.. In essence; whilst in Dover about to get the bus to Dymchurch we Googled to see whether there was a Beefeater to go for lunch/early dinner. We were super pleased to find this on the Bus route with a stop literally opposite. We checked the website for opening details etc.. all good to go. Having got off the bus and finally crossed the busy fast B road we walked to the door to find a notice... which explained it was closed. Now we totally understand that unforeseeable matters occur, however it might have been nice for something to have been updated online, given the problem had apparently occurred earlier. We found ourselves stuck alongside a busy road with no toilet. We had to pop into the Premier Inn to ask to use their facilities, they pointed us in the direction of the Beefeater as they didn't have a public toilet.. they were unaware it was closed. (They allowed us to use a room, thankfully) So, in short if you are getting off the bus here for Beefeater.. we would recommend calling to check it is open beforehand. We felt very unsafe crossing the fast road and waiting beside it.

Nice family evening meal, excellent service and everyone was very pleased with the food.

We were just looking for somewhere to have a nice steak. And we were not disappointed. You could not fault the service and the food. Will definitely be returning in the near future.

Was seated then we waited awhile for waitress to come over after asking to be served, upon their arrival they what we wanted from the menu when asked for the ultimate roast dinner was told they didn't have the lamb for the dinner, upon requesting if the lamb could be changed to the beef was told they couldn't do it so ended up ordering half chicken roast dinner and a portion of beef extra. Then we asked for drinks they then said oh you haven't ordered drinks before.

Food was as expected for a beefeater but the staff (emma) and crew were gorgeous and the other customers made for a brilliant atmosphere.

Very good, friendly staff, and very concerned about allergies in the cooking process. Highly recommended.

Excellent service from Teresa and the other lady waitress - sorry didn't get her name! We have a Wheat and Gluten free diner with us and they could not have been more helpful - checking each and everything with Chef - All food came out piping hot and was delicious - thank you.

We always love going to Beefeater for dinner when we don't fancy cooking! Unfortunately the tables can sometimes be a bit sticky and staff have also "forgotten" about us a handful of times, but overall it is usually a pleasant experience. Id recommend the sirloin steak with peppercorn sauce!

My daughter had a burger off the adult menu as we werent offered a lods menu. She didnt have the cheese bacon salad or sauces and they still charged us forbthe full meal £16.95 and then had the cheek to charge us for an uograde to cheesy chips. Absolute disgrace of an oitfit.. we will never ever eat in a beefeater again

An absolutely appalling show of customer service! Second time we had a table booked for a family Birthday celebration and it was cancelled by them at short notice (20mins before booking time) first time we arrived for a dinner reservation in the afternoon with family who’d driven from Ramsgate and the restaurant was closed and no pre warning were told upon arrival sorry we’re closed as technical issues, second time was for Birthday breakfast for 9 people and had a call just as about to leave home to say they can’t cover breakfast as chef called in sick!! We understand circumstances sometimes are out of their control but the poor customer service dealing with it isn’t acceptable! Very poor service and has now lost you a local families business who’ve supported you and used your restaurant for many years but won’t be any more!

I would just like to make an outstanding review to our waitress Mollie C, been here a few times and Mollie always goes above and beyond for her customers, very helpful and polite. Yet again another lovely meal and outstanding service.

We went for a meal here and the staff were all so polite and helpful, especially Darren! Will definitely visit again. The food was really nice too.

Beefeater - it is what it is. Service to an age and the wait long. That said, the staff were excellent, polite, friendly, professional - absolutely no complaints there. The wait time is likely due to staff numbers. Prawn Cocktail was very nice. Breaded Mushrooms though were awful. Certainly frozen, tasteless and watery inside. The presentation of the mushrooms were awful. Roast Beef dinner was good, run out of horseradish which is just daft! Overflow of peas likely to try and supplement just one tiny stem of broccoli. Mixed grill was OK, cooked to the temperature asked. Chicken was lukewarm. Chicken and ribs was very nice, but again, the chicken was lukewarm. As I opened with, it is what it is.

Emma was very helpful and lovely, food came out amazing for all 4 of us, much recommended

I've eaten here a few times while staying at the Premier Inn next door. During the last year or so it has gone from okay to a bit disappointing. On future visits I will probably head into Dover for an evening meal.

Lovely helpful staff. Food was good too. Their special deals are very good value.

Thank you to Emma our server for our lunch, very cheery and helpful. Food was good. Building & interia a little dated and could do with a link of paint

We had not been for awhile. It hasn't changed much, believe me that's not a bad thing. If it works don't mess. My other half had a mixed grill. When it turned up, he was a bit upset about the amount of chips he had. I said let's see how you go and he was stuffed by the time he got to the end. Infact we were both full up and had to pass on the pudding. I would definitely recommend . Parking is ample. Toilets are clean. The bar is well stocked.

Took a while waiting to be seated standing in a windy corridor and meet by a not so helpful member of staff, basically rude with a sarcastic attitude,

We are regular visitors and today it was lunch for 3 adults. It can get busy, so we booked an early time slot. The food, starters and main course, were very enjoyable. We were too full after this, so finished with teas and coffee. The service from Mollie and her colleagues was excellent too. All at a good price and highly recommended.

Seems Emma is running this place single handedly. She was rushed off her feet yet still took time to welcome everyone and try and get round everyone as fast as she could (there were other staff all working hard too but Emma defstood out as trying her best to keep it all ticking over) . Seriously, Beefeater you need more staff this just isn't fair on the hardworking employees that are doing their best to get round everyone. We come here when we've got all our children as usually is good value and the kids like it and its usuallytheir choice to come here. It took nearly an hour and a half to get our mains. The kids were loosing the will and were absolutely starving by the time the dinner came. Sadly they all said they would prefer mcdonalds in future such a shame as it used to be really good.

Waited ages to be seated (had pre-booked). Took 1h between arrival and food coming. Did was terrible - clearly had been under the lamp for long time. Would not recommend at all

Great service by Emma even though she was rushed off her feet, she made each and every table feel welcome and managed to keep everyone happy. Very attentive and friendly.

Good service and nice food. A nice atmosphere 🙂 Emma, our waitress, is so friendly, helpful and hardworking. Thank you, Emma. 🙂

Only had a quarter of the stuff on the menu

We visited here last Saturday, April 20th. It was very quiet, which suited us. Emma, our waitress, was lovely. Very friendly and helpful. Food was hot, much appreciated. Would go again if in area.

A rather tired, old school, Beefeater with excellent service and usual Beefeater Fayre, at competitive prices.

How very disappointing, it said on the Web they are open till 11pm, walked in with a friend at 10.05pm said they are closed, the till has been put away. I was going to pay by card so can't see why? The staff member said last orders was called at 9.45pm. How disappointing. Timed this to perfection to be disappointed. Oh well.

Lovely food, service, and atmosphere.

Staff were very friendly and helpful. Table was in a great part of the restaurant. Food came quickly and was of a high standard. Overall, a lovely lunch.

Service was a bit slow but food was lovely. The gentleman on duty at 7pm onwards when i was there Mon 8th April was an absolute saint! My daughter randomly threw up everywhere and he came straight to the rescue with cloths and tissues directing me where the baby change was and reassuring me it was okay as i kept apologising whilst another waitress just turned her nose up. So thank you to him!

Very poor service again. Understaffed both front of house and kitchen. Took 40 minutes to get breakfast served. Last nail in the coffin for me here used to love coming over with family but it’s gone down hill with portion sizes and service

Very long waiting time; it was busy but no account was taken of who ordered first. If you plan to have breakfast and want to catch the ferry on time: arrive very early. The breakfast is not extensive, so get plenty of fruit and pancakes. The service did their best, but despite that you still end up stuck at the tables…

Very poor service coffee like water

Visited with my family. I appreciated it was busy, but waited about an hour for food to arrive. We ordered a second round of drinks prior to our food arriving, however they didn't arrive until we had all finished eating. If we had known that service was going to be so slow we would have gone elsewhere. Writing this waiting for our empty dishes to be taken and to order pudding (I'd already told my children they could have pudding or I'd have gone) - been waiting about half an hour for someone to come to us.

What a disappointment, I visited this place a couple of years ago and was pleasantly surprised at how good the food was cooked, presented and how unlike it was of a lot of beefeater’s I’d been to beforehand. That was then! It is now pretty dire and I won’t be returning

We had lunchtime meal burger and chips,great value for money, but would have been nice to include either coleslaw or small salad!

A wonderful birthday lunch .tha nk. You.x

My children and I arrived at the reception to order some food tonight 23/3, as we were staying at the Premier Inn next door. We waited for quite some time however, Mollie and Paris were lovely - they both came to assure us that someone would be with us shortly. Understandably, they were busy. Shortly after, a lady approached the reception with a frown face - I was later informed by a male staff that she was the manager. He told me her (manager) first name but said he didn't know her last name - not that I believed him but he wasn't my problem so I moved on. I won't mention her first name but she wore white blouse, black trousers, long tied hair to the back with glasses. My 5 year old playfully approached her and attempted to read her lanyard but this "manager" quickly moved back with her hands in the air, a raised tone and said "don't touch me" - like my daughter was a disease. To say I was shocked is an understatement - so shocked I was unable to outter a word. My 5 year old was not a threat to this lady and even after my daughter apologised to her, she did not respond. I gently brought my daughter towards my side and we walked towards the bar after she rudely asked us to order there. I was disgusted with the attitude of this manager and highly concerned about her behaviour towards customers especially, children. Obviously, I can't say if this is her personality or she was just in a bad mood - nevertheless, this is no way to treat people, especially, children. Sadly, I won't be coming back to this restaurant.

Great food, good service but unfortunately we were pretty much kicked out at around 9 pm as the bar had closed.

Food OK But no roast dinners left at 17.30 on a Sunday maybe need better planning

The wait for food was extremely long and food was barely warm when it arrived.The only saving grace was the waitress who was very pleasant and efficient

Got on my board and surfed the turf. Great stuff. Hang ten.

We booked for Mother’s Day, a family of 4 with 2 children. Two weeks of booking and four times cancelled. I then knew it was downhill from there. Manager was all the place when we arrived. Due to be seated for 5.30. He came to us about three times when we arrived and said he 2 minutes. Seated to a table. Asked us for drinks before we even looked at the drinks menu. Not along wait for started. An hour and half later and still no main dinner. So got up and paid for our drinks and left. Only to be told our dinner was ready on the hot plate. Bit too late. Had a little one with who was very hungry. Manager was very rude when we are to pay for the drinks.

Friendly staff, clean. Foods good.

When you call a robot (yes a damn robot!) answers the line incapable of even the simplest of conversation. I asked for reservations and was told the robot could hold for 15 minutes. I asked for half an hour and the robot starting repeating the same loop. We thought to risk it and try it out and of course it was full. Costumer service a big fat zero!

Emma our waitress was amazing, so happy, friendly. It was a busy lunchtime. She was rushed off her feet but still happy & deserves pay rise.

We arrived at 17:00hrs had to wait a bit, seemed to get fairly busy not long after we sat down, not sure if they were short staffed or not as we were sitting down for nearly 1 and half hrs before we got our meals, the waitress had to come over a couple of times to say foods on it's way as she probably realised time was getting along. Food was good when arrived ( they do nice triple cook chips) but maybe it's just a one off in it taking hour and half this time. That being only thing to spoil it a bit.

Food was good, but service was slow, mainly to being under staffed.

It took over 1 hour to get the food. When I got the mixed grill the steak was very very small. Only a few chips and for the price I did not think it was very good.

Nice place. Nice food. Lovely staff.

Waited nearly 10 minutes to be served just for a drink! No staff about I could easily of served myself, which I would if I returned.

This place was a godsend on a long walk was quite quiet food was good.

We were seated (fairly quickly) at a sticky table, and approached soon afterwards for our drinks order. My daughter asked for an ice green tea, but was brought a hot cup of tea with the explanation that they don't serve ice tea. I and my other daughter had coke. Well, she did. I had half a glass of ice topped up with flat coke that tasted like a supermarket own brand. Orders for food were taken reasonably quickly, and we didn't need to wait too long for it to be served. But what a disappointment! The portions of chips are tiny (and cold). The burger bun for my daughter was so hard she couldn't bite into it! I’m not sure if it was a couple of days old or over-microwaved to get warm. My own burger was OK, but really nothing special and certainly not worth the price tag; the salad was a slice of tomato and the white stem of a bit of lettuce. For desert I had a cheesecake with the consistency of builder's cement, served with cadbury crunchie bits that could have been mistaken for chewing gum. Ambience wise, the seating area was nice and not too close to other diners. Our table was underneath a harsh bright light so when I leaned over to read the menu I was reading in shadow. Personally, I was cold, but my wife was warm enough. On a plus side, the waitress was friendly, but I was so annoyed by the bad quality of food I didn't leave a tip. My wife had a go at me about that, so my evening was completely ruined. Breakfast the next day - friendly, but very slow service. The menu is advertised as "all you can eat" but you need to order it first, then wait ages, then find the waitress to order again and wait again…it's not worth the hassle when you just want to eat and get back on the road with a long trip ahead. Egg and bacon tasted good though; croissants were OK too. We only went there because the neighbouring Premier Inn where we stayed doesn't do food, and after a long drive we really weren't up for driving into town to find anywhere else to eat. Captive market, and sadly we paid for it.

The food was very good but the pub could be done up

I had really good time, big star to channel with her attention and treat! We will be back for sure

The food here was really nice and very enjoyable. The staff were friendly and helpful. The service was very good, could not fault. The portion size was also good, so good could not manage dessert, which was a shame as wanted. A great place to stop for something to eat.

Advert for 40% off main meals a joke they dont tell you cant have offer on special menu till you get the bill its says in small print so small cant read it

Food took a long time to come for a party of 6 which had two children included. The burger came out and I could tell it had been under the hot lamp for a while, The patty was cool and dry whereas the bun was hard as a rock. Disappointing for a beefeater which is usually an easy meal and generally nice food.

Lovely food waitress amazing got me everything i asked for. Great food.

Mediocre food but lovely service

Very busy short staffed but they did there best food was hot and tasty

we come here for dinner tonight, we ordered starters they were lovely. we then all ordered steak. my steak came out with fat chips when i ordered skinny, i sent it back and got some skinny ones. then my skinnie fries were cold and my peppercorn sauce was cold including my cousins. i sent it back and a knew meal was made ! it arrived and i couldn’t eat it due to the steak being awful and fatty. the lady that served us was rude however she then started being nice again. i used to come here all the time. i will not return again. there was also only 4 of us and table of 2 next to us in the whole restaurant!!! this is disgusting. i have photos but i can’t upload.