Based on 1.016 opinions finded in 3 websites
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Based on 1.016 opinions finded in 3 websites
Opinions
Lovely venue sat in conservatory out back. We had our dog with us and they reserved a great table for us. Great food, good service by waitress. Definitely go again!
Piercycr . 2024-07-19
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It’s a mixed bag. The food was wonderful, and being a ‘local’ we love the area, and the atmosphere of the pub. Service? In the most part was good. What made me give this a ‘3’ as opposed to a ‘5’ was the one lady, who may have been an assistant Manager perhaps, who just didn’t look like she wanted to be there. My husband and I moved tables because they were allowing a group of people to vape inside. I mentioned this to one wonderful member of staff who told this said lady, and she just shrugged her shoulders. She also came to take our empty plates away without a smile and with just a mumble. This pub could be so great, they just need to provide that extra customer service (in terms of brilliance) that they just don’t have.
Gemma H . 2024-07-14
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We booked the 20 seat tiki hut in the garden to watch the rugby in the big screen in the hut. Sadly England didn’t win but the evening was just fab and everything lovely. The Canford staff are just great and the garden such a great place to meet friends and have fun. Friends also stayed in the hotel and have all raves about it.
Kim C . 2024-06-29
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We greatly enjoyed our stay, with good food, excellent helpful staff particularly the manager, Ross, who took us to the station when our Uber didn't arrive. Lovely room with comfortable bed. We look forward to coming here again.
Richard G . 2024-06-26
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Wonderful experience from check in onwards. Staff were very friendly and helpful. The room exceeded expectations with everything you needed available. Lovely comfortable bed, enormous shower and feature bath tub in the bedroom. Fully stocked honesty bar including fresh milk. Everything replenished as needed. Breakfast was served in the sunny conservatory, with good choice of buffet and cooked. Would certainly recommend and we will return.
Agentswiss . 2024-06-23
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Food is generally good,service virtually non existent. Visited Easter Saturday,generally chaotic service both at bar and in restaurant. Ignored once we had our main course. Two drinks in nearly 3 hours,went to bar to pay for meal as staff serving seemed to have disappeared. Two staff members were having an intimate moment behind the bar as customers were waiting to be served.
dws7321 . 2024-04-02
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Excellent cooked breakfast, buffet and service in the conservatory overlooking the beautiful gardens which also has wonderful 'Zulu' Dining Huts - and great value! What's not to like? Paul G.
Paul G . 2024-04-02
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Disappointing. There were 5 of us for breakfast, and 4 of 5 had over-cooked eggs (including ‘dippy’ eggs). Only my husband had runny eggs and said his food was great. The coffees were not that warm either. Service was friendly, but we spent a lot of money for breakfast and it would have been much better at home.
Kate N . 2024-04-01
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Booked for Super Saturday Rugby with Good Friends. We all enjoyed the super table with super service and super food too. Thanks x
FarAway57658451660 . 2024-03-27
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We decided to visit The Canford because our friend has a flat in Canford Cliffs and she wanted to go somewhere she'd not been to before.. we were very glad we did choose there because ,being a miserable Tuesday night we were not expecting much to be honest, but how wrong were good the food was lovely, we had a very warm welcome on arrival and our waiter Levi couldn't have been any more helpful or nicer, so, we will definitely go again.
436kayf . 2024-03-20
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We had a really enjoyable evening. Attentive staff, good service and tasty food . Prices very reasonable would recommend to everybody.
dianelF533RT . 2024-03-16
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Came for quiz night and it was great fun! We had lots of drinks and the mac and cheese bites which were a delightful snack! Very good will visit again soon with my partner
Sam T . 2024-03-14
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Tried to go here for dinner. Told the waiter one of us was allergic to nuts. He asked what nuts, we said any nuts. He brought us a glass of peanuts and spilt some of them on the table. He seemed really annoyed that we didn’t want them. He obviously couldn’t understand what we were telling him. We didn’t want to stay and eat after that so we went to the place up the road where they were much more helpful. This place is dangerous if you have an allergy.
Craig J . 2024-03-08
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Nice enough pub, nice garden, but poor food and service. I had to go to bar and order drinks as waiting so long. Ordered fish and chips which were very overcooked and chips tasted like oil needed a change. Cocktails were ok but pricey for being out of a can. Staff were friendly but took ages to take food order and yet restaurant practically empty. Very expensive for what was served I think the establishment may be experiencing identity crisis, is it a hotel, bar or restaurant as attention really needs to be paid to restaurant. Won’t be back I’m afraid.
bernadettebF2699HL . 2024-03-08
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Such a lovely visit to The Canford for my birthday. Attentive service and lots of great advice on good walks and places to visit near by, Sam behind the bar was great and Lara looked after us well. Terry the General Manager is extremely helpful, would very much recommend!
Boyd C . 2024-03-02
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Business meeting, friendly staff and good drinks menu. Snacks were slightly limited on the day but a very good selection of mains. This is a regular haunt and we always enjoy our stay. Easy parking.
raggs1 . 2024-02-29
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Would not normally leave a review but we had such an awful time when we ate here recently that we thought we should. The waiter got half our order completely wrong then the waitress was unable to find the manager for about 20 mins. When the manager was finally found it turned out to be the waiter that got our order wrong in the first place. He was a very angry and rude little man and he denied getting it wrong. Whole meal ruined ruined because of waiting time and attitude of the waiter/manager and we will not be back. Horrible experience because of horrible staff.
Margaret H . 2024-02-21
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Food was nice and tasty. Portions were a little small 2 roast potato's, 1 carrot, 1 parsnip and a small selection of pork,chicken & beef. A larger plate of food would have complimented the price charged but the food served was nice and tasty.
V9149BJstuartr . 2024-02-19
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Great sunday roast! Quality of food was very good and service very accommodating and helpful. Wonderful lunch and enjoyed the warm and cosy bar area afterwards for a coffee 💫 highly recommended
Gordana C . 2024-02-16
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Great food, great service and well looked after by Wilf who was certainly a brand ambassador. Sunday lunch was high quality and a generous portion, as always we took our time and relaxed after the meal
Kerry B . 2024-02-06
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Had a fantastic stay at The Canford for my partners birthday. The place is fantastic from start to finish…relaxed but classy, the food and drinks were excellent and the staff were fantastic. The Deputy Manager Sam, and Head Chef Lara deserve a special mention for making us feel so welcome.
Departure756752 . 2024-01-28
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The staff of a pleasant, but I had to ask to have order taken in the first place, then waited nearly 40 minutes fast to arrive and then nearly another hour for a main course to arrive, which for a quick evening meal took nearly 3 hours. Food was okay, but not very warm. I struggled to understand my place is like this make hospitality looks so hard.
Sipot123 . 2024-01-28
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The staff were brilliant, genuine and accommodating with special requests. Very grateful for a lovely lunch, nice vibe and relaxed. Will definitely go again
Laura C . 2024-01-28
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The arrival and check in went very smoothly, and our room was beautiful. The evening meal experience was extremely embarrassing and stressful for us. It was worse than our experience at another Youngs pub, The Huntsman in Brockenhurst. Excuses, running out of food, and having to re-order. Extraordinary length of time to receive starters, but our main course never arrived...and we had been sitting at our table for over 2 hours... Abandoned and ignored, and staff nowhere in sight. We decided that enough was enough. I looked for staff to tell them we were leaving, but they had all gone AWOL. We walked past the bar, the reception area and up to our room. No staff in sight. No staff contacted us subsequently to ask where we were as our meals were ready. No manager came to apologise, acknowledge the situation, or to explain the delay to us. As we left and went to drop our room key cards, we got the impression the staff were glad to get rid of us. Youngs outlets simply do not deliver what is promised. I will not recommend Youngs to anyone.
Mickie S . 2024-01-28
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Went for a meal and the food was incredible! Really friendly staff and a lovely atmosphere. Can’t recommend enough. Will definitely be returning soon. Thanks for a great meal
B7022SYlisaw . 2024-01-25
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I would definitely recommend The Canford good service, relaxed and comfortable surroundings and excellent food
AnnaLilli . 2024-01-03
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The food served was excellent in taste and full of flavor however, the portion size was very disappointing and needs to be increased.
Martin G . 2024-01-02
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The worst New Year’s Eve I have ever experienced! Absolutely dreadful food - and promised music - chap who could not sing to save his life came at 10:30 ish and left at one minute past midnight !!!!!!!!! Absolutely awful
Gordana C . 2024-01-01
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We found the food to be overpriced, and very poor quality. I had the whole plaice which was served with blood coming out of the gills and fish was so dry it was inedible. We were the only ones eating that night in the restaurant. We had to wait an hour to be served. There were no sauces available with the steaks. A side of new potatoes worked out at £1 per potato. Very disappointed will not be returning and will not recommend the restaurant.
I6939QUthomasw . 2023-12-31
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I would definitely recommend the canford to anyone wanting a enjoyable family night out. The staff are all very attentive, special mention to Cara in the restaurant, the kids loved her green hair for the festive season. The service was quick and i had the...
Nomad07959961372 . 2023-12-31
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We had a family dinner here - 13 of us - in the family tiki hut. The food and service were excellent - special mention to Cara, Catalin, Luke, Dan, Josh and Tarly
mohan6650 . 2023-12-30
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Excellent food and service, the waiter could not have been more helpful. My mother-in-law is quite deaf, so I requested a quiet table - we sat in the conservatory so could see the Christmas lights. She loved it.
Kate N . 2023-12-24
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Very accepting restaurant - 4 adults, 2 kids and a puppy. Everyone was welcoming. The food is good and reliable and the tables are placed to allow a private atmosphere.
davalew . 2023-12-17
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Warm welcoming pub really nice menu - have eaten here several times food is consistency good. Even a burger is cooked really good and good quality ingredients. Plenty of nice tables to sit and all dog friendly. Serves food all day. Garden is lovely too....
Figsandfetta . 2023-12-11
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Been coming here for some years. Keeps up a high standard all round .staff are welcoming and efficient. Plenty room and nice tables . It’s a reliable restaurant . P
Harvryreid33 . 2023-12-09
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The worst sandwich I’ve ever had. The bread was about 5 days old, dry and flaky. Nothing came with it. Saw someone else send theirs back too.
Nicola W . 2023-12-09
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The Canford never disappoints! I have been here many times over the years and always received great service and food. Yesterday I took 26 ladies that I teach for a Christmas meal and the staff were fantastic start to finish. Hollie was so helpful with...
Alice D . 2023-12-08
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Luke the Elf behind the bar made us feel very welcome and very festive. His bloody Mary would have been even better had Youngs allowed straws.
thesugarsmith . 2023-12-07
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Warm and Inviting! Everything you expect from a country pub. Greeted as we arrived, Food was excellent and service brilliant from Cara and the drinks waiter.
Elke140 . 2023-12-05
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We went after a community carol event at the Canford Cliffs. The food and service were great and lovely ambiance. We both had Shredded Confit Duck pickled plums, chicory salad. Then my friend had Shropshire Chicken Supreme, squash puree, shallots, wild mushrooms looked great and...
937martina . 2023-11-26
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Food was average very small amount of chips on the plate for fish and chips. Drinks were nice tho and staff friendly, especially man with grey curtain hair behind the bar.
Travel58238201536 . 2023-11-16
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We arrived at 5:30pm and there were no staff visible apart from the bartender. After 5 minutes we sat ourselves down in the conservatory. After another 10 minutes I went to the bar to get drinks. After another 15 minutes a waitress appeared and took...
453richardn . 2023-10-27
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We booked the 20 seat tiki hut in the garden to watch the rugby in the big screen in the hut. Sadly England didn’t win but the evening was just fab and everything lovely. The Canford staff are just great and the garden such a...
Kim C . 2023-10-22
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We enjoyed a great evening at the regular quiz night, including food and drinks. Fun atmosphere and brilliantly run quiz. We ordered food via the app and service was friendly and efficient. A family of four plus two friends, it was our first quiz and...
Julie H . 2023-10-13
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Although it was a very busy Saturday evening, the staff were very professional and welcoming plus the food was lovely. Cara was our waitress and she was both patient and very pleasant in equal measure. Would definitely go back again.
Quest35001655416 . 2023-10-10
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We have been to The Canford many times but Sunday was very disappointing, heaters in the huts don’t work and the food was incredibly sparse, I counted 12 chips and my burger was cold the same for the other 3 people. The side salad was...
LightPacker801403 . 2023-10-09
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We hired the Tiki Hut for a hen do lunch! Luke was our main member of staff and I couldn't fault him. He was attentive, professional and handled our table of 24 perfectly. Would highly recommend. Thanks Luke!
alicewhitemore . 2023-09-29
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Fantastic to have outdoor eating areas for all weathers - in the winter they have a canopy which is great and means that you can dine outside (ordering via app) with no problem. Staff always helpful and friendly. There needs to be more places like...
lucypR3581JJ . 2023-09-26
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Great Sunday roast! Had the vegan wellington and it did not disappoint. Our waitress Cara was excellent, really friendly and attentive.
Amy B . 2023-09-24
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We had an amazing sunday lunch with a large group of us celebrating a hen out in the tiki hut. Luke was fantastic and looked after us all so well. Thankyou we will return!
sophierS9152VD . 2023-09-24
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Booked a hotel room, which were supposed to be new, and they tried to charge us much more than the original price, and so, we did not eat there and they also lost our future custom. Pompous business men were hanging out there when we...
Fifi D . 2023-09-21
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We found this pub by chance on our last evening on our Bournemouth vacation. The places very dog friendly and the service is excellent. Cara was incredibly attentive and we could not fault the service at all. The food was excellent with unique twists to...
sradley72 . 2023-09-21
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With staying in sandbanks and wanting something to eat, found the canford the menu was limited but plenty of choice.
Graham S . 2023-09-19
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The room was very pretty and staff attentive. Food was good although the lamb risotto could have had more lamb for that price! A couple near us had problems with their room but it sounded like it was being dealt with. Didnt expect to hear...
bridgetM50 . 2023-09-17
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A really nice find and the food, rooms and value was incredible. As a stop over before getting the ferry this is a must. Great team, service and quality.
Mark W . 2023-09-13
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Stayed only 1 night sadly but couldn’t fault the hotel or staff. Room was excellent, beautifully decorated, well stocked mini bar and ‘real’ milk for tea and coffee. Dinner was lovely and would certainly recommend the steak and kidney pie, they have a very good...
OldRomantic69 . 2023-09-10
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Sunday evening. Greeted by a miserable barman. Told no beef. Waited over an hour for our food. Meat was hot but the vegetables were stone cold. Won’t be back.
Elliott F . 2023-09-10
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Had been recommended this for Sunday lunch so ordered 2 roast beef dinners. The service was good but the food wasn't very warm and the roast potatoes were very hard on the outside. We mentioned this to the waitress who said she would see what...
carolc09 . 2023-09-04
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Fantastic food, attentive staff and lovely boutique hotel. We stayed here as we were attending a wedding nearby so had dinner and breakfast, both were fabulous. The rooms here at absolutely fantastic - far above the 3 star rating. Definitely a super place to stay....
Sarah R . 2023-08-27
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Food was fabulous. Service excellent. Thea was the best waitress ever - so friendly, enthusiastic and professional. We love her!!
635kerryb . 2023-08-26
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The worst Club Sandwich EVER. Will not be returning. Disgusting. Charging £12. Youd be better off going a local supermarket. Many better lunch options locally. AVOID.
283jacks . 2023-08-19
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Came in for the England woman's world cup semi final and a bit of breakfast, not only was the result superb but the breakfast was too!! Fully recommend for anyone after a filling breakfast before the beach, and if you're in the area they're showing...
Joe S . 2023-08-17
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Some reservations about the food but service from Thea was absolutely brilliant - she is a star. Intelligent, thoughtful, discreet but on the ball. She would make me want to go back.
Pam B . 2023-08-15
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Great food and excellent service from Thea. Am looking forward to returning in the not too distant future
Phil N . 2023-08-12
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Great evening,, pub was busy. The food was great. We were served by Naomi who did an excellent job, especially under the pressure they were all under. Please sell some GF bitter
Getaway14957374030 . 2023-08-12
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A great night out again at the Canford. It’s our go to place when we have out of town visitors. The atmosphere is always relaxed and friendly and the food delicious. We had Thea looking after us and she was amazing and also gave us...
Mary P . 2023-08-11
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Service was excellent, Thea was attentive to all our requests, super friendly. Would thoroughly recommend.
Pioneer547530 . 2023-08-11
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The Canford retains its convivial atmosphere and we enjoyed a very pleasant dinner with friends, underpinned with very good table service from Thea.
Stephen P . 2023-08-11
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Lovely evening, delicious food and drinks, the pork belly was particularly delicious! Thank you Thea for fantastic service!!
Eleanorball12 . 2023-08-06
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Sat in one of the garden cabanas as the weather was changeable. Had the option of using heaters or blankets but needed neither. Such a great way of maximising outside facilities during our summer days. Great way to dine al fresco or just shelter from...
Kerry L . 2023-08-06
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Luke was a lovely, warm and friendly host at The Canford - lovely evening thank you. Lovely family reunion.
creenad . 2023-08-01
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Our server Luke was fantastic! Attentive but not too intrusive. Food pre-ordering worked very well. Everything was as expected. A lovely night in the tikki hut. The heaters were very hot though!
Ninette P . 2023-08-01
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Luke our server was very polite and lovely. He was respectful to all members of my family. As we had a big group outside, there were lots of questions and orders which were handled perfectly.
Georgia D . 2023-08-01
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Very professional Friendly service Efficient and approachable Thank you. We all enjoyed it very much.
Gabby D . 2023-08-01
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I always enjoy The Canford. I had an amazing, and much needed, full English served by the lovely Thea!! Great end to a great stay!!
Brian D . 2023-07-31
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Superb evening spent with the family at the Canford. Made better by Thea who was superb. Great selection of beers and a menu to suit all. Very enjoyable.
Nomad61844478256 . 2023-07-29
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We had a great time at the Canford Our fish and chips were delicious! We tried a NewZealand white wine which was very good and would choose again. Will certainly visit again
jannygee . 2023-07-28
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Lovely family lunch, good atmosphere and good food. Served by a lovely waitress Holly. Would return and would recommend.
Leigh K . 2023-07-28
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We enjoyed our visit in the welcoming atmosphere. The menu had something for all (which is not always achieved with us). The food was tasty, well presented and our waitress, Holly, delivered it with a smile!
seankW7314YH . 2023-07-28
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Had a fantastic trip to the Canford catching up with some old BU mates over dinner and beers. Made all the better by our server Hollie who was hard working, friendly and efficient - certainly made our trip all the better. Looking forward to making...
Ollie K . 2023-07-28
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I came for lunch with my family to celebrate my grandfathers birthday not long ago. I don’t usually write reviews, however I must say the food and service we received was outstanding, I had the lamb shoulder risotto which was delicious, and we were served...
chloe-turner7 . 2023-07-28
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Amazing food, fantastic service. We celebrated our one year engagement and couldn’t think of a better place to celebrate. It was made so much better by Hollie our waitress who made sure everything was perfect for our evening. Hollie went above and beyond!!
Rosie_K_1998 . 2023-07-28
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We came in for a lovely lunch and our waitress Hollie was extremely polite and accommodating! We can’t wait to return for some more great food and drinks!
933annalises . 2023-07-27
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Enjoyed a lovely lunch here last week, lovely food and outside area. We were served by the lovely Hollie, so friendly and helpful!
Rachel S . 2023-07-27
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Hollie was my waiter and she was honestly so friendly! Nothing was too much and the service was amazing. Credit to the restaurant :)
Elizabeth E . 2023-07-27
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Went here for our anniversary and felt so special! Drinks came out quick and service was amazing. We felt very welcomed as soon as we arrived and our waitress Hollie was very smiley and personable. My partner had the steak which was cooked perfectly and...
Erin P . 2023-07-27
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We really enjoyed a birthday celebration here, our waitress Hollie was great and really made our night. Excellent all round!
jimpX2907WH . 2023-07-26
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Lovely meal and great service thea our waitress was very kind and helpful would definitely be back again
patrick t . 2023-07-25
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We visited for a special birthday lunch today. The device was fantastic and Thea and Hollis served us and were polite, friendly and very accommodating. The food however wasn’t good. We’ve eaten here many times before and it’s always been lovely. New menu and sadly...
Kate N . 2023-07-24
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Sit in the conservatory, amazing food (Sunday Roast) and amazing service (Thea)! Plus very dog friendly 🐩 😘 😎
Rob4014 . 2023-07-23
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Fantastic Sunday meal. Thea went above and beyond to ensure we had everything we needed (even begging the chef for a cheeseboard for my dad when it wasn’t in the the menu 😂) needless to say we were all very happy. Will be back
Hannah M . 2023-07-23
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Lovely hotel and superb food. Good gluten free choices and amendments for me which took the worry out of ordering. Our waitress, Thea, was attentive and really friendly.
Scenic33859881455 . 2023-07-22
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Thea was amazing and such brilliant service She was cheerful chatty and delightful Made the experience so much better
Janey M . 2023-07-22
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We booked a table for 6.30pm on Sunday - arrived and the restaurant was fairly quiet - when we were seated we weren’t told about the number of food options that were unavailable, which isn’t good. It took over 15 minutes for the waiters to...
HJones5 . 2023-07-17
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Really disappointing visit for Sunday lunch. There were 4 of us - we waited 45 mins for our food and it arrived over cooked and was not hot. Two of our orders were wrong and we all left hungry and feeling like the service was...
Sammytom . 2023-07-16
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As usual we had an excellent lunch at The Canford and it only got better with Hollie waiting table. Nothing was too much trouble, totally professional and courteous, a great asset to The Canford!
567jaynev . 2023-07-14
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The service was fantastic! Very attentive and nice conversations! Thea is a fantastic waiter and made us feel very welcome!
Mike L . 2023-07-08
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We were looked after by Thea who was great. Food was very nice complemented by lovely sunshine. Be mindful when ordering certain drinks as some much more expensive than others and we feel that the prices should have been displayed or explained.
gabby2186338 . 2023-07-07
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Great sunday lunch with the family, served by eloise who was a brilliant waitress. Can't wait to come back!
Brooke B . 2023-07-03
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Josh was our server. He was so so good. Very quick and he also had a lovely chat with us. I couldn’t of asked for a better person to look after us. Very good!
Curiosity25792193806 . 2023-06-24
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