The Plaice in Winchester

Most delicious chips, fish cake and mushy peas I’ve had for some time. Piping hot, crispy, freshly cooked. Simple, basic premises but friendly service and most importantly top class chips and food.

As ever, great fish, battered sausage & chips (really huge portion too!). Friendly & efficient staff! Highly recommended!

the old bag behind the counter was very rude. Food was basic. Don’t bother asking for gravy because you’ll get an ear full.

Forgot to put all of order in the package, and we didn’t find out until travelled home. Called to advise, no offer of reduced cost due to huge inconvenience and having to drive several miles back again to collect. Very rude and poor customer service by lady owner. Staff fine, but due to owners terrible attitude, would strongly advise avoiding this establishment. Clearly only led by money

Firstly the name is wrong. The St Cross chippy is called First Plaice. The Harestock chippy is called The Plaice. These reviews are all messed up because someone got the names mixed up. First Plaice (St Cross) is awful, tried it several times over the years & food has been bad each time. The Plaice (Harestock) is fab, never had a bad meal from them.

Large portion of chips is a small portion of chips in all other chip shops. The chips are good but just so small a large portion is not even enough for two people. You literally get one scoop of chips. Would hate see what a small portion gets you.

Visited the place while staying in Winchester. It was not busy. Was served promptly. Had to wait for my Cod and chips. It was freshly cooked, hot and tasty. Enjoyed every bit.

We get home start eating our food and it’s taste like it’s been sat there all night, it was so gritty and tasted like old dirty oil. So I then called and asked if they could help I was extremely polite and just said I’d rather not drag my kids out in the car again because it was late and we had all settled. The incompetent rude owner decided to tell me I had to bring it all back the next day and she has never had one complaint about her food. I wouldn’t have bothered taking it back if she had apologised and was understanding but due to her lack of customer services I saved what dog sh** food was left and did take it back the next day. Again I was polite called in with a smile and asked for her quietly so her customers in the shop didn’t over hear. Straight off the bat she said I was a liar the food was fine opened up the food and because not every single chip was there and some food had been eaten obviously!! She said well you’ve eaten it your a liar it’s fine your a liar! She then told me she would only refund me £10 I hadn’t even asked for a refund I just wanted some polite service and understanding but no she just continued to tell me I was a horrible person and I was a liar. If I was a horrible person I would have gone in all g*ns blazing ready to argue and embarrass her in front of her customers and I would have put it all over social media because I’m sure if you live in Winchester you know of a great Facebook page called Winchester rants which really gets your opinion across. I explained to her that is what I would have done if I was horrible but I hadn’t and I wouldn’t. She then told me she’s got me on cctv F knows why she told me that because I hadn’t done anything wrong 🤣 refunded me and told me to get out of her shop. When you read this I hope it pis*** you off take some courses in customer service you vile human this could have been resolved with an apology but your actions made it more.

The Fish & chips we had for our evening meal from the Plaice in Winchester were very poor. Chips must have been left over from lunch time as they weren’t nice at all, definitely not fresh & unappetising. Fish looked nice but wasn’t as over cooked & batter too thick. The pea fritter was the worst I’ve ever tasted. Won’t be going back.

I’ve lived in the St Cross neighbourhood for around 12 years and have visited this fish & chip shop on just two occasions - soon after I moved here and most recently in June 2021. On the second occasion the fish was over cooked , light grey in colour and chewy. The batter was too thick and undercooked on the inside. And the chips were awful. They had a tough outer skin which seemed detached from the potato inside. If I had been told the chips were fried in engine oil I wouldn’t have been surprised because the flavour was indescribable. I would surmise that the chips were the remains from an earlier shift and reheated. Well fried fish should be white in colour and moist. And the batter crisp and thin. I will not First Plaice a third time.

I have been using this fish and chippy for years and travel several miles as my local ones are not very good. I have always had an excellent meal with the fish fresh and well cooked and enough chips for two. Tried again to see if it was still up to scratch and it was. It is called First Plaice and is next to the Bell Inn in St Cross, just in case you are confused.

After years of second rate fish and chips, we discovered this marvellous place. The haddock is fresh and beautifully cooked, the chips and mushy peas are good. Recommended. Guess what we’re having for lunch!

I've used this shop a number of times and they're fine. We order by phone and it's always ready within 10 minutes (as stated) . Good gluten-free choices on Mondays. Portion sizes and cooking have always been absolutely OK. We'll be back!

i and a piece of haddock and chips well i have to say the portion of chips was not a large it was a medium size portion and the batter was very greasy and some of the chips were not evan cooked and all my family said that this place has won lots of awards well if they had well they need to do bigger portions of chips and make sure that there cooked properly and the batter is not so greasy and dripping with fat but i will never go back there because the staff was very moody and they snach the money out of your hands they do and thats why i use the fish and chip shop in st cross because the large potion of chips fills 4 people it does but the plaice chip shop is the WORST cap shop in winchester

I use this shop on a regular basis ie once a week.the food is excellent and the staff very friendly recommend it to anyone.pea fritters best ever.all cooked fresh.

Cold old chips cold pea fritter that you couldn’t even cut and over cooked fish worst I’ve ever had will not use again

This is the only plaice we come to for our chish and fips, always get a warm welcome from the lovely Owner and all The staff are friendly and welcoming, we’ve never had a bad experience and if anything there’s always too many chips in the portion size. Some if the food is cooked to order so you might have to wait but it’s def worth it. I drive out of my way just to come here for our fish and chips or sausage or burger savoy it’s tasty and fresh.

Today was my first time coming to this Chip shop and I was amazed because the service I had with my sister was great and everyone was so bubbly and friendly!! The ice cream was unbelievably lush. I ordered my food and it was a quick service too! I ate the lot and I would highly recommend!! I came all the way from Eastleigh by train and walking an hour here I’ll tell you now it was worth it! Thank you so much, will be returning

Paid £2 for a small portion. I’d say I got 20 chips! And she used her bare hand to serve the food. Health and safety need to inspect this dive of a food shop. Never going back again.

We paid £17 for two portions of soggy fish and chips, so disappointing, we have just moved to the area so would have been our local chippy. To be fair the young guys serving were very pleasant.

Best fish n chips in winchester. Always good service. freshly cooked and prices arent bad either.Good varied menu for kids as well. Been going here for years. New owners are he best by far. Certainly worth a visit.

Popped in whilst passing by. Reviews on here almost put me off, but it was nice food and good service.

Poor customer service, average food. Avoid and go lick moss off of a rock. Staff might as well be inanimate objects for lack of common sense shown

. . . entonces este es el lugar a donde ir. Me dijeron que nuestras fichas serían 5 minutos. . . 25 minutos después todavía no se sirvió y más de 8 otros clientes vinieron a buscarnos y nos atendieron antes que nosotros. La razón es que necesitan que las personas entren y salgan rápidamente y las fichas pequeñas son más rápidas que grandes, así que nos hicieron esperar.En serio mal servicio - prueba en otro lugar

So been here before a few times and always been great.

We were persuaded by our granddaughter to get some fish and chips. BIG mistake. The fish batter was soggy and dripping with fat. The chips (admittedly a large portion) were cold and hard. Will avoid this place (plaice) in future.

Always freshly cooked, the fish is so white and tasty covered in the most delicious batter, always consistent, the chips are also good quality and again cooked to perfection. Looking forward to my next visit already.

A large group of us were attending an event just up the road.

I pop in for 4 cod and chips and it was cocked to perfection crispy cod and crispy chips service was very good and everything was served in fish boxes

Popped in here, just as it was closing, on my way back home from hospital. As it was so late, was expecting the dregs. This was not to be! 'Real' chips - made of potato and not potato powder, beautifully cooked fish, and amazing, crunchy batter.

This entry is confusing (which I suspect is why the reviews are all over the place/plaice). The fish shop in St Cross (the address on this entry) is called "First Plaice" and is absolute rubbish. Lukewarm food, soggy chips, you get the idea. "The Plaice" is another fish shop about 2 miles away in Harestock (other side of Winchester). This one has an excellent reputation, though is apparently pricey (I have not been and it is not listed in trip advisor). So the moral of the story is: don't go to the wrong plaice!

Nipped in whilst at work in the evening and ordered pie n small chips. £5.30 lighter I got it and drove under a mile away to a better parking spot. Opened them up and was dismayed. The chips were mainly bits, hardly any salt n vinegar (obviously costly) and barely warm. They looked as if they had been in the warmer a while and were dry, tasteless and curling up into a fetal position. The pie was ok for a microwave heated one apart from being soggy.

On Tuesday evening, after visit to hospital, popped in at 7.45 pm and ordered cod and chips twice and battered sausage. Fish was freshly cooked and good, the chips were refried and tasted horrible. My husband had the sausage too and was poorly the next day.

ordered an over priced cod and cheesy chips. cod was soggy, cheese did not melt. called manager to mention my discontent; was met with a defensive attitude, no apology. it bordered an insult. such a poor attitude. would not go back. you're better off getting a frozen pack of bird's eye. at least you won't get the lip.

Been here a couple of times and found good friendly service , and great cod ( which i normally find hard to find) nice chips also spotless

This has been my favourite for years no other fish and chip shop beats it, fish is cooked fresh while you wait.

Whilst the prices are quite high I would be surprised if you are disappointed with the food.

Driving down the Motorway the M3 I felt like getting fish and chips and new exactly where to go for the best fish and chips for miles around. The great thing about the restaurant is that it is placed along the road where you can get off the Motorway drive through the town centre pick up your order in my case I dropped by ordered a decent size Haddock with a very decent portion of chips that was cooked freshly in front of me and quickly

A busy 'plaice', with a regular shop full of hungry customers, turned out to be reliable indicators of top class fish & chips. Cooked fresh to order, succulent cod in fresh crispy batter with proper chips. Delicious, worth travelling across town for and clearly very popular with locals! Curry (Chutneys) next door and Chinese two doors down also handy if people can't agree on a takeaway option.

£14.50 for two large cod and large chips. Awful chips. Tasteless, tough and cold fish. So looking forward to eating them but they were inedible. Won't be returning.

Best local shop it's just I came to the shop here to find a wild Edelle lurking in the battered pot.

Friendly staff, very quick service. A little bit more pricey than some other local chippies but WELL worth it. Never had better fish and chips. Always fresh and really like getting them in a cardboard box. Highly recommended.

Been here several times had sausage and chips and has always been pretty good, tried the fish twice and both times the batter was rubbish, it was cooked to order both times so was nice and hot but the batter was far to crispy, I actually broke the wooden fork eating it!! I would defiantly go again just don't go for the fish!!! And agree with others that it is a bit pricy for fish

We have lived here for 10 plus years and the one constant is this is the best fish n chips outlet our family have ever eaten at, anywhere in the country.

Great fish and chips, freshly prepared in front of your while you wait. Served in a box so it stays hot and crispy. Sometimes there is a bit of a queue but it always moves quickly. Great for a quick supper!

After coming back late from Gatwick, called in for chips and a couple pea fritters. One fritter was nice and fresh, the other looked and tasted like it had been in the warmer for about 3 hours.

Very highly rated chippie in Harestock and I can see why as the fish and chips are fresh, tasty and cooked to order. Sometimes there's a bit of a wait as they often don't have enough cod cooked but this is fine as you know it's fresh. It's a little pricey, too (£5 for a piece of haddock) and there seems to be little difference in the large or small portions of chips, but for flavour and popularity, this is tough to beat. A chippie off the old block.

The fish & chips etc are cooked to perfection from this award winning shop. Would recommend the pea fritters.

We have 3 fish & chip take aways locally. This one is by far the best. The quality is remarkably consistent and I feel it is really good value for money.

A really spotless chippy with friendly staff. The prices are good and quality and portion size are all first rate. This is a good quality traditional chip shop. Nothing fancy just decent traditional grub Well recommended

Best fish n chips I've had (better the Chez Fred's in Bournemouth) Andy and the team create great fish and chips. They won plenty of awards for their chips over the years. It's not cheap but you're paying for good quality and ethically sourced produce. The sausages in batter are amazing and the team are warm and welcoming. I've seen James Martin buying his dinner there virtually in disguise

A friend recommended this chippy. Chips are not soggy. Pea fritters crispy. Food cooked to order. Best cod I've had for a while. Portions are generous, especially battered mushrooms. We usually feel "stuffed" after buying dinner here. Shop is spotlessly clean. Very good value. We have 2 chippies close to home neither match up to this one. (We used to use another one in same area as The Plaice, but standards declined and you got less for the money. Chip portions, particularly, became smaller).