The Place in Neath Port Talbot

Don’t waste your time, they shut at 1pm.

Quiet for a Thursday, but it was lovely to be able to hold a conversation and enjoy good food. Thank you.

Worst Costa I've ever been to. Many of the staff are abrupt sometimes to the point of being rude. There are one or two nice staff members but the others make it such a poor experience. The place starts shutting down at around 4 when they are supposed to be open until 6. I never feel welcomed there. This morning I was spoken to so rudely about a mistake the staff member has made. They made me completely the wrong drink and I wasn't rude I just pointed it out. She insisted I was wrong and had to pay more money. I did this of course but it was the way it was asked for and there was no apology. I know they made a mistake as they made me a drink I never order and don't even like. I then had to leave my toast going cold and take my baby up to the till in the pram (because I was on my own with her). Then had to stand and queue to pay 20p! The other member of staff was very nice but the tone and looks off the other one made me feel awful. Go to Monty's instead or Greggs if that's too pricey. In fact any of the many other places in Neath who make coffee and are so much nicer.

Friendly staff good atmousphea will visit again

Great night in our staff do considering the original entertainment was cancelled and we ended up having a band and a free drink of our choice to compensate.. We enjoyed a two course meal, turkey or beef dinner & dessert, I would of preferred a starter, but wasn't given the choice.. Serving staff were a shambles, no organisation, some quite miserable!! Served hot plates then 15minutes later the meat, 10 minutes later the veg, then the gravy, which ended up being warm food.. Not one table was completely served at once only half served, which spoilt a lovely delicious meal, if i was the chef I'd be annoyed.