Based on 1.121 opinions finded in 3 websites
Based on 1.121 opinions finded in 3 websites
Opinions
Can't fault anything, prompt response to my email enquiry, delicious roast dinner, the best cauliflower cheese I've ever had. Service was friendly and helpful and nice to talk to one of the chefs, this will be our go to place for Sunday roast when we eat out. Sticky toffee pudding to finish again really good
Louise Barnby . 2024-10-01
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Food for value for money prices, nice range of drinks but this place has one of the best beer gardens in Gloucester!
Shaun Tippins . 2024-09-28
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Haven't been for years, really impressed with staff and the food was excellent. Good prices too, will definitely be back.
jackie grange . 2024-09-20
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Great stopover for a beer or two when on the canal.
Phil Wilks . 2024-09-13
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Excellent local pub next to the picturesque canal in Hardwicke.. a fine selection of ales, keg beers and ciders. Recommended!
Dylan Jones . 2024-09-09
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Didn't eat, so I have no opinion, but I will be back to try as it looks like a great fooodie pub
Macadam Mac . 2024-08-30
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Had homemade chicken curry and a wrap the chef kindly made with brie bacon and cranberry, very good, staff super friendly and the location is beautiful. We will be back. Thank you all at the Pilot Inn xx
Alison eddy . 2024-08-30
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My partner asked if they did vegan food and was told they only served proper food /vegan food is proper and any good restaurant will serve it
Sheila Gurney . 2024-08-30
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The server took the money and we were going to give a tip but we didn't get our change as if she expected a tip for very mediocre food
Paul Tingle . 2024-08-25
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Very bad. When we entered the very nice bar staff when we asked for menus said that the kitchen would close in 40 minutes which was fine but when we came to order 15 minutes later they said the chef had decided to close the kitchen as it was very hot and had switched everything off. Very disappointed as I had brought a friend for her birthday and had been saying how nice this pub was
lopez . 2024-08-01
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I don't know. I was walking on the other side of the canal the towpath side as the bridge was out no traffic or people walking could not get across
ray oxley . 2024-07-30
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Came here for a birthday meal for my partner and with another couple. Did not book but managed to find a table for 4 easily In the resturant area on a friday evening. I enjoyed my food. I had a lasagna and it was lovely. We did end up ordering at the bar but others in the resturant had their orders taken so I am not sure if we were just unaware of their being table service but it was hard to know if you were getting table service or if you did have to order at the bar. Staff were friendly. Others in the group ordered steak but did not seem best pleased. The steak was a bit fatty and I was disappointed by the tinned mushrooms. The table cloths were ripped and cellotaped together. It does seem to have gone down hill
Ell Park . 2024-07-28
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Nothing finer than midweek roast dinner and Guinness by canal on a Wednesday .
Andrew Pearce . 2024-07-24
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Staff very friendly and welcoming, food was lovely and very reasonable price. Small childrens area with toys and books to keep little ones entertained whilst waiting for food. Restaurant overlooks canal so lovely to watch boats coming and going. Good outside area in warmer weather- small outside play area for kids too!
Straw . 2024-07-23
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Great inexpensive meal with family and a break from cooking
stephen lester (Lost Spider) . 2024-07-22
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Very friendly and good service. Very reasonable prices.
Richard Harker . 2024-07-21
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Wanted a change in the venue. I haven't been to The Pilot since I was 21 & pregnant with my son. ( he's now 31, lol) Went with hubby & stepson on a Saturday afternoon.It wasn't busy, but I waited ages for food. Lots of staff but not very attentive. They chose burgers, I went for chicken wings & chips. My fries were oily and looked double fried, compared to the fries with the burgers. The boys loved their meals. Son polished off my fries & complained greasy. My chicken fell off the bone, which was nice, but the bbq sauce was just squirted over from the bottle. I personally thought I could have done far better at home. I don't eat much nowadays ( gastric sleeve) as I hadn't eaten much. I went for a pudding. Satisfy my severe sweet tooth. They had in menu bread & butter. I had to ask if this was a bread & butter pudding. Yaay, it was. The older waitress, such a lovely attentive waitress, took my order & sons brownie. OMG, this was the BEST I had ever eaten. I took half if it back home with me in takeaway container. Son loved his brownie, too. Overall average food. Pub itself has been kept up well. Car pk has pot holes. See you in another 30 years. Maybe if I'm still alive 🤣
clareturner73 . 2024-07-20
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Had a lovely meal here on Monday night - nice atmosphere and friendly staff - a great location looking out over the canal. You could almost kid yourself you were on a cruise 🚢 , even if it was pouring with rain..
Julie Davies . 2024-07-16
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Lovely location. Food was great.
Michelle Portman . 2024-06-30
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Absolutely fantastic place the meal was brilliant
James Hill . 2024-06-03
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Great place nice beer and good views of the canel
Tortoise a Plenty . 2024-06-02
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No disabled access or parking. Unable to park near the door as it is all reserved for the Staff have to park a 100 yards away. Also there are very steep steps
John P . 2024-05-28
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Stopped by for lunch with three friends. Staff were friendly and helpful. Menu good and reasonably priced. Lots of signs with 'do's and don'ts' a little off putting!!! Tables in and out with a view of the canal. Yes, I would visit again.
Caroline Wakefield . 2024-05-24
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Lovely canal side pub go there quite often excellent food great selection lovely atmosphere good selection of beers drinks etc dog friendly newly decorated had the wake for my dads funeral there lovely buffet loads of it great job guys
Tony Cotterell . 2024-05-20
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Large pub overlooking the Gloucester Sharpness Canal
Slow Boat through Britain . 2024-05-17
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Nice pub wish they sold a better larger like peroni I would be there more .
Phil Clutterbuck . 2024-05-15
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No disabled parking, no clear signage for alternative route to entry. Not only did we struggle but there were countless people with sticks and young children struggling with big steps and an inadequate handrail. When you are fit and able none of this matters but when you need it, you need it. Clearly this pub wants to exclude every day folk by making their pub inaccessible. Very disappointed. Can't comment on food as when we did get in the pub, eventually , they refused to serve due to a big food order! Do what!?!
Gilli G . 2024-05-15
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Lovely friendly staff and nice food
Helen Clark . 2024-05-15
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Great pub in a great location on the canal and great food served by friendly staff.
Sylvia Langford . 2024-05-15
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Nice local place for me. I like the pilot.
Martin Day . 2024-05-12
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Had a good time in the pilot, good food beer was good and the welcome great. I would definitely recommend..
des bland . 2024-05-10
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Just went in for a quick drink. Lots of seating
Lorna Haywood . 2024-05-07
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As it was a bank holiday, decided to go for a dog walk along the canal from the Pilot Inn in Hardwicke along to rhea Bridge at Elmore, then vack along the opposite side. Took an hour in total. Stopped and had a drink and a ploughman's lunch in the gardens.
Rebecca Pattenden . 2024-05-06
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Lovely canal side pub, often go here with family or friends. Food is always lovely, served in good time and the prices are reasonable
Danny Sutton . 2024-05-06
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First visit today, our daughter is moving to the area, so thought we’d have lunch in the pub after a walk along the canal. We had booked, but were earlier than we thought, the staff accommodated us earlier. Plenty of food choices, all three dishes were lovely, large portions and reasonably priced. We were all full and couldn’t manage pudding. Will definitely visit again when we next go up to see our daughter, it’s walking distance from her home. Nice beer garden to sit and have a drink if you are just calling past when walking or cycling the canal.
Horrell2 . 2024-05-06
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Popped in for lunch and found it to be a really nice environment with super friendly and helpful staff. The food was really good and had a well kept pint of London Pride!!
Claudia O'Grady . 2024-05-01
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Went there with my dad lovely pub family run people are very friendly
Jacob . 2024-04-26
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Great place for food and drink 🍸 staff are friendly and helpful Beer garden with views of the canal
paul metcalfe . 2024-04-23
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Had a drink no food the staff were lovley
Helen Clark . 2024-04-22
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Amazing site + so vast and so central to the current householders living in and around the stones! Very atmospheric..... Feels a bit strange because cars, lorries and farm vehicles are trying right through the centre🤔. I understand the attraction but this site clearly has so much meaning to previous inhabitants who created different parts of it from over 4500 years before.
Pauline Hinder . 2024-04-17
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A very good location adjacent to the Sharpness to Gloucester canal which is a lovely walk in both directions. We booked a lunch time table for four at 1pm and the Manager readily agreed to our request to park early to have a pre lunch walk along the Canal. ( Much appreciated) The food was very good with the emphasis on home cooking and local content. My steak and kidney pie reflected this a was extremely good. The others were very complimentary about their chosen dishes, which are all sensibly priced. The interior is very pleasant and the conservatory views over the Canal and Canal Bridge is restful. Lastly can I mention the Staff. Really pleasant and helpful and obviously enjoy their jobs.
Graham W . 2024-04-16
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Great canelside pub, large dog friendly garden. Great quality pub grub and good prices, lovely people.
Beck Jesson . 2024-04-13
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Good service, good food, good views. Lovely
David Wherrett . 2024-04-08
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Recently everything has got so much better than I remember. The drinks taste fresher and the quality of food has really improved. Always go here for a little treat for my partner and me and always order the same meals. Food could be a couple of quid cheaper but again, it's good quality and I'm happy to pay it.
Nick Darley-Jones . 2024-03-31
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Didn't have any food, hence no stars, but bar staff and atmosphere was very good.
Andy FB . 2024-03-29
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Had a couple of drinks.very nice and clean.Great Atmosphere.Definetly would go again.
Tracy Copeland . 2024-03-24
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We had a fabulous time at the Pilot Inn.
Anna Eleftheriades . 2024-03-12
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The Pilot burger was enormous but my god it was tasty. Food was out quickly and hot. Staff were really friendly. Will be going back again. A+
Brett “Gingergoatee” Brierley . 2024-02-29
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What a fantastic place to eat. We were a group of 4 adults, 1 child. We all ordered food and what an enjoyable plate of food it was, I had the fish pie with veg, very tasty plate of food and well presented. 2 others had Gammon and chips and both said what a big plate of food it was, another had Lasagne and said that it wasn't one that was bought in, it was made in the kitchen and she thoroughly enjoyed it. Then chicken nuggets and chips and needless to say another empty plate. The chef came out to individual tables to ask if the food was OK. This was a nice touch. The staff were very helpful and professional, and pleasant. They have a huge garden that over looks the Gloucester to sharpness canal, which in the summer I would imagine adds to the pleasure of open air dining. The pub was very well laid out, lots of different places to sit and eat, or drink with a nice ambience. Will I return, without doubt, I will definitely be back and probably more than once. Add the Pilot Inn to your places to visit. You will definitely not be disappointed.
Andy M . 2024-02-24
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A lovely welcoming inn...very friendly and polite staff... The food was delicious and plentiful... Dog friendly as well... Highly recommended.
Jen Y . 2024-01-24
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Lovely cosy pub on a cold January evening..
Andrew Hemming . 2024-01-18
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We had Christmas day dinner here and also celebrated my brother in laws 70th birthday, 13 of us attending and we all had a fantastic time. A massive thank you to the staff of The pilot 👍🏻
DARREN BAILEY . 2024-01-03
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Had the gammon steak and the apple crumble. Very friendly staff. The food was better than the average pub food, worth a visit.
Ashley Watson . 2023-12-12
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Good all round pub locals and public mix well .
Steve Barker . 2023-12-09
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love the pilot inn.went there for world cup rugby! have done that since 2019! and also been there before that spectacle! Im from South Africa and have met loads of good people there both South African and english and other.Love the atmosphere! have only one complaint! and its not to do with Pilot inn.Its to do with there landlord who holds the property at the carpark
NorthStar45692670702 . 2023-12-03
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A very pleasant lunch - one of us enjoyed the excellent fish pie from the specials menu and the other the tasty vegan veg tart. Good range of draft beers and ciders helped to wash it down! And all at very reasonable prices, served by very friendly staff. We will be back!
Peter S . 2023-12-02
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We had a sad reason for visiting The Pilot, because it was for a family funeral reception. Nevertheless we enjoyed the time we spent here. The location is lovely, overlooking the Sharpness Canal and the pub itself has a cosy welcoming atmosphere. The room we used was big enough to accommodate our large group without inconveniencing the other patrons, and the staff were pleasant and efficient. The food served was plentiful and freshly made. If I were living in the area, I would be a frequent visitor here.
Rhian R . 2023-11-25
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What an earth has happened to this place a few months ago this was a fantastic pub, Now oh my a non friendly environment with poorly trained staff and a sour atmosphere I’d swerve this and head elsewhere such a shame : (
Damo55 . 2023-11-14
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Great location and great friendly staff . Lovely place to finish your dog walks along the canal.
Clan Pompey . 2023-11-02
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Superbly cooked lunch, friendly ,helpful staff, lovely atmosphere. Very enjoyable.
Sylvia Curtis . 2023-10-25
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Went for Sunday lunch with friends really good service atmosphere and reasonable price food Very good too
Celia Harris . 2023-10-23
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Always a good atmosphere and great food. As usual a good Sunday roast was had by all. The bar service and table waiters could not be faulted. A great place to take the family.
Colin Brannigan . 2023-10-22
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Had a great Saturday evening enjoying the live music and a few pints
James Smith . 2023-10-10
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Really friendly pub - really welcoming and were happy to let us park a motorhome in their car park overnight, thank you!
Meg Moore . 2023-10-01
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Good food, reasonably priced, excellent attentive service, overlooking canal and swing bridge, ample parking.
Ian Timbrell . 2023-09-27
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Great place to eat and drink for families or couples and if you just want to walk along the canal with your dog and stop for refreshments.
Kerri V . 2023-09-19
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Arrived Sunday lunchtime. Staff couldn't be more helpful or attentive. I had lamb roast - very generous portions and very tasty especially enjoyed the crispy roasters. My husband had scampi 10 scampi chips choice of peas (garden or mushy) also served with a small salad all for £10.95 amazing value and quality.
D M . 2023-09-18
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Went in to order a meal and drinks witht the intention to spend at least £50 - £60. Ordered drink went to pay with scottish notes which are legal and told they would not accept!!!!
dmcno1 . 2023-09-17
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Food was very poor quality and overcooked.
Mike King . 2023-09-12
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Seems like a good place. Workin or havin a drink can have a good time
Dan Reason . 2023-09-10
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The staff were extremely hostile and racist. Their behaviour was rude not just to me but I also witnessed towards another poor young couple. When she produced her student ID, they still refused her an alcohol drink. Then worse, her partner was also refused an alcoholic drink after producing his ID and was told that he wasn’t allowed to have alcohol just in case he gave to his partner. We were horrified. This is just a local pub!! We left swiftly.
beautybysarla . 2023-09-08
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Even after a lick of paint it still seems distinctly average. Before I moan in the following paragraph, I should say that we did have a very generous portion of meat with our Sunday roast which was a plus. However… Myself and another member of our party ordered the roast beef, we had 2, yep 2 roast potatoes each. They’d been cooked to within an inch of their lives, almost inedible, when questioned on the quantity we were told if we wanted more potatoes we’d have to order a side portion, which we did and you guessed a nice bowl of black grenades come out….Probably didn’t help that the chef keep walk around the tables obviously looking for plaudits from the customers however I left you feeling they if he spent more time sorting the kitchen out rather than glory hunkering the end product maybe a few notches higher…
Chris Taylor . 2023-09-07
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Family local pub with good choice of beers cider and wine. But sadly they do not cater for food allergies or various dietary requirements. I have not eaten at the pub since they served us both a vegetarian curry that was awful. However later tried again with a savoury tart pre covid that was disgusting just a very basic pastry base with a lump of melted cheese in it and they refused to give me money back. Sadly landlady has decided to be even more rude in her reply and probably would benefit from basic politeness towards ppl with allergies who cannot consume any drinks available from the bar. Very sad to see she feels this way towards ppl who cannot help having an illness and didn't receive glass of tap water. Just really sad. Some ppl just really hate vegans. But quite shocked at her reply. Being our local for many years I did mention it would've been nicer to thank us for our custom over the years. It must've been quite harsh to attack me for being honest and making me feel so guilty after she's well aware we had a family grievance recently. Customer retention and ways to help achieve a happier customer experience maybe more happier ways to resolve for both parties concerned.
Amanda Tarren . 2023-09-06
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Had a lovely meal sat in the garden with a great view.
Wayne Hayward . 2023-09-05
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Very busy but didn't have to wait long for anything.
Neil Fox . 2023-09-04
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Lovely pub. Canal side location. Food really tasty. Great to get food that the chef has cared for and prepared well.Little things like dressing on a side salad a simple thing but makes a nice change. Meat cooked to customers requirements.
Brigitte Pacheco . 2023-08-31
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Always great food, friendly staff, great surroundings, clean and welcoming. Highly recommend.
Lee Wells . 2023-08-23
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Found a piece of wood in my chicken fajitas. Quite a large sharp piece. Went back to the bar to inform staff. No one really cared a jot. We will let chef know. Not the customer service I would have expected let alone finding that in a piece of chicken. Been up all night with a bad tummy , connected ? Who knows.
Stellachristine . 2023-08-20
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The service was perfect and the food was amazing 🤩👍😍.
Taylor Beaumont . 2023-08-19
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The Pilot isn't a gastro pub, and probably isn't about to win any awards, BUT it is straightforward pub grub, the portions are good, and the prices are reasonable. Very dog friendly, and has a lovely garden out the back.
James Pointing . 2023-08-19
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Visited with my son and the dog. Lovely friendly staff and good food.
Richard Cutting . 2023-08-09
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We met up with relations who are cycling from Lands End to John O Groat's. Beautiful setting and great food.
Nicola Bachrach . 2023-07-31
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Brilliant pub with great food, it is made great by the fantastic service from all the staff, really couldn’t ask for more.
Ross Leach . 2023-07-22
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Fabulous place, lovely food, friendly staff and local patrons. Diana, our waitress, was brilliant and we got to meet Ion, the chef, who had cooked the lovely food. Looking forward to another visit.
Chelle O'Grady . 2023-07-19
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Outstanding food Super service from Diana and chef Ion
Jim Piper . 2023-07-16
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Great experience on a Sunday with quick food and tasty, great atmosphere after a long walk and outdoor seating was great.
Aaron Cocker . 2023-07-05
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Brilliant place to eat and drink 🍸
Derek Palmer . 2023-06-09
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Great food, fast service, nice beer and views of the canal, what more do you need?
Chris Hibbert . 2023-06-04
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Stop here quite often. Kids and dog friendly. Good menu with all the standard stuff. Sat outside in the garden with views of the canal. Friendly staff and food was really nice.
Kenneth W . 2023-06-04
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Great food,great service, friendly staff and reasonably priced. We will be back.
Martin Rigby . 2023-05-31
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Excellent food,we stopped by as we were cruising on our boats. Love the place.
Lisa W . 2023-05-30
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Lovely sunny day, I decided to take my son to this place for an afternoon ice cream and a drink. The bar staff had no idea what they were doing. They didn't know how to order a "pudding" on its own without a meal . They then struggled to find out the table number we were sitting on even though it was about 6m from the bar. We waited 45 minutes for our ice cream, and it never came out. The floors were sticky and the tables were dirty. We decided to cut our losses and leave without eating. We didn't bother with a refund because it was enough of a challenge to get them to put it through the till for us to pay let alone get the money back Avoid at all costs. This place is a dive
crappypadge . 2023-05-25
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I've been visiting this pub since I was a child and every time I come back I love it. The food is delicious, atmosphere is buzzing and the location is phenomenal. Thankyou Pilot for 40 years of happy memories so far :)
Marco Gianetti . 2023-05-23
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I like it here. Nice layout and good selection of drinks. Really think they are missing a trick by not having fruity Cider on draught though. Nice big garden. Summer nights by the Canal. Get some Lilleys Cider in, and a Dark Fruits!! Only other moan is that they have Sky TV but never seem to know when there's a match on. Walked in twice now when there have been big Play Off matches on, yet all the screens are blacked out apart from one showing a music channel??
CPKOZ78 . 2023-05-19
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We visited for the first time last evening, with my son + daughter-in-law, who recommended your curry nights! The meal, service + surroundings were great + Ollie the collie had lots of fuss from your staff! We will definitely be back!
BRYONY PEERS . 2023-05-18
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Stopped at the Pilot on a journey from South Wales. Made to feel very welcome. Placed our order and within 15 minutes the food was delivered to our table. All the meals were served as ordered. Had to have a desert and again very little waiting time and all served as ordered. We would have sat outside but the weather was not good. Shame really as there are great views up the canal. Even the 4 year old with us enjoyed his food and ate well. Definitely will be going back in the not too distant future and will recommend to all. Well done Pilot!
lesorchard91 . 2023-05-05
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Visited on a damp Monday so was quite. However we were well looked after and will be back when the weather is nicer to enjoy the outside. We were able to take a walk along the canal with the dog after our lunch.
John Lucker . 2023-05-02
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Warm and welcoming. Good atmosphere. Wonderful canalside location. Staff are welcoming and attentive. The new owner is always friendly and will quite happily spare 5 minutes if customers are having any issues or wanting to express compliments. Food is reasonably priced and comes with high quality ingredients. Dogs are always welcome both inside and out with water bowls available from behind the bar. Owner has only been there since August time but is gradually making changes and improvements which are improving the place one step at a time - Rome wasn't built in a day after all. Entertainment nights are becoming a regular on a Friday/Saturday and charity nights have also been hosted on occasion.
DemonTom360 (DemonTom360) . 2023-04-29
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Another fabulous Saturday night. 2 motorhomes stayed overnight in the car park.Lovely meal, live band, The Bridge, excellent and the crazy locals so much fun. Not our first visit and definitely not our last. Thank you all.
Hilary Owen . 2023-04-25
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We had a lovely meal again & a few drinks here. Nice peaceful walk along the canal beforehand. This is the second time we have visited, it's one of our favourites. We have a campervan & was able to stay over but always ask first. Thank you Pilot Inn.
Mal Corbett . 2023-04-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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