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4.2

Based on 1.690 opinions finded in 2 websites

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Nº 226 in 514 in Tendring

Nº 6 of 14 Seafood in Tendring

CUSTOMERS TALK ABOUT DISHES WITH..piescallopsoysterscrabladychickenlobsteroldcoffeefisheggmustprawncookedcodbeautifulduckroast

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We were there singing for the charity. The Pier was a great watering hole. Go there you will love it

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Ann Corley . 2024-10-18

MORE AT Google

Had an evening meal at The Pier in Harwich. Menu looks fine and all food was cooked/chilled correctly, but sadly got food poisoning from the meal and had to leave. Staff were lovely, but won't be visiting again.

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Max Eaves . 2024-10-16

MORE AT Google

Went for a great dairy free dinner and was not disappointed. Yes it's expensive but for a special occasion it was worth it. And I always think 'you get what you pay for'. The service was great and the food for me and my husband's was well worth it.

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Janet Carman . 2024-10-16

MORE AT Google

Treated to lunch by very good friends, straight into mains, we all had fish dishes bar one who the harwich dressed crab. Very much enjoyed tasty and well portioned, desserts the finishing touch to an excellent meal. Service was very good, good selection of wines an spirits. We shall return to try the starters and other fish dishes.

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Andy Martin . 2024-10-14

MORE AT Google

Very good service, but over priced . Really good place to take dogs and very friendly & helpful staff

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Grant T . 2024-10-14

MORE AT Google

Great restaurant to have something to eat before boarding. Price quality is top! Delicious food.

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Eric van der Eerden . 2024-10-03

MORE AT Google

We loved this Hotel, the service was great, it's very dog friendly, the check in was the best and the food was delicious. The one thing that was not very inclusive was vegan options for meals. These are not included on the main menu and you have to find out they have a separate menu not accessible to all. You have to request to see it!!!! Like its a secret ... Very weird. We did however discover it and enjoyed tempura cauliflower with sauce and tagliatelle. A mention to Gill on reception and Caroline breakfast server and Tom in Bar for being so hospitable.

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Julie Hamer-Skelton . 2024-09-30

MORE AT Google

Booked here for lunch, and wasn't disappointed. The restaurant was presented beautifully, with the most fabulous views over the pier. The staff were very welcoming and did a great job serving us the really delicious food we ordered. The fish & chips I selected was delicious. I'd definitely recommend a visit if you're looking for a good quality meal.

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Helen Dove . 2024-09-21

MORE AT Google

Plenty of staff as the restaurant was almost empty. Ordered wine and the sommelier brought the bottle and promptly started to overfill our glasses. When asked if we should have tried the wine first she mumbled "if you want"White wine was fine, but a large glass half filled when the temperature is 30 deg. is not to be advised. It could have been worse as at another Millson establishment in Kesgrave they simply plonk the bottle on the table without comment! So this is now fine dining. No lobster and suggested Market Fish instead, which was Sea Trout. Piece of overcooked fillet 3 inches square, with four new potatoes and a few strands of Samphire. £26. Sorry but that is a rip off. Other dishes of cod and skate similarly priced were fine. Desserts also very good. 3 people £179 without a tip. I know prices have risen but this is crazy. And to add insult to injury the card machine they hand you is illuminated with buttons on the top almost demanding a tip of either 10%, 15% , 20% or other. I pressed cancel and gave, as I always do a cash tip in the hope the staff really do get it.

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Quest442642 . 2024-09-21

MORE AT TripAdvisor

Absolutely loved it, will stay again

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Vicky Avery . 2024-09-18

MORE AT Google

We came in a big group for a birthday celebration and immediately were well looked after. We sat upstairs with a nice view and the staff were all lovely. Sarah was so patient and helpful, especially when considering and looking after those of us with allergies. The food was delicious, in generous portions and afterwards, they brought us a little birthday plate. Overall an excellent experience and I would definitely recommend.

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Alise Daniels . 2024-09-16

MORE AT TripAdvisor

We dropped in to the pier restaurant without booking. The staff were very welcoming and polite and sat us at a table upstairs which was very nice. A young lady bought over the menu and I ordered lamb chops with new potatoes etc my wife had muscles. My meal came, thin cut chips not new potatoes. The chops were lovely. I would say almost half of my wife’s muscles were closed and could not be eaten. Overall opinion is that the meals ok. Why do all restaurants now serve cooked lettuce??? It is worth a visit but choose you food with care.

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Peter D . 2024-09-15

MORE AT TripAdvisor

This is by far the BEST hotel I've ever stayed in.... Staff are absolutely Awesome, Friendly, Happy, Polite and professional... The "Singing Waitress"(Scottish Lady) is just superb..the kind of lady I'd be happy to work with. The Food was stunning, top quality Breakfast... If you want the "PERFECT" Hotel you need The Pier, Harwich

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Dave Davis (Diecast Dave) . 2024-09-09

MORE AT Google

Stunning views and options of inside/outside terrace. Hadn’t booked yet made us welcome. Food very high quality and vegetarian options.Staff very friendly and prices medium. Interesting menu

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jajbeard . 2024-09-07

MORE AT TripAdvisor

We stayed at the Pier Hotel and also had Dinner there and breakfast. The hotel has a small car park at the rear for 12 vehicles and the bedrooms are located in a separate annex across from the hotel. The annex has a great lounge for guests on the ground floor and the bedroom was fine with a selection of free soft beverages and tea and coffee. Nicely designed rooms and modern bathrooms. The Dinner was excellent and so was the service. Speciality is seafood and this did not disappoint, breakfast was really good as well. Great staff, knowledgeable and great food what was not to like and Harwich itself was a bit of a hidden treasure. Loved it and after reading the Daily Telegraph 9/10 review would totally agree after staying there.

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Mike Thompson . 2024-08-27

MORE AT Google

It's lovely. Great food, genuine staff and a fantastic atmosphere.

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Andy Johnson . 2024-08-23

MORE AT Google

5 minutes away from the Stenaline ferries

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Chris Byers . 2024-08-19

MORE AT Google

Excellent food. Beautiful place. Tables sticky like everywhere in UK. Excellent for preparing for a boat trip

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Lucas Paanakker . 2024-08-17

MORE AT Google

Lovely place but the seats outside are so uncomfortable

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TRUCKING HOPPY . 2024-08-17

MORE AT Google

Having dined well at other places in the Milsom's catering group we were not expecting the pleasant young waiter to have to come twice with things being unavailable - no cod nor one of the beers. If we were not guests I would have sent back the chicken and bacon open sandwiches as they had very little chicken and just one slice of bacon on a soggy piece of bread - not good value nor well presented.

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Alan S . 2024-08-11

MORE AT TripAdvisor

Love this place. The chefs do such an amazing job. Great menu choices and food beautifully presented. Staff friendly and helpful. Wonderful place for a superb meal. Keep doing what you’re doing.

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RLD . 2024-07-23

MORE AT TripAdvisor

This was a nice restaurant for lunch and pretty busy for a Monday. The restaurant is upstairs with views over the harbour. I chose the mussels with leeks and bacon and we had deep fried pickles to start. My husband had the fish pie which he was a bit disappointed by. We would definitely go back as it is a nice place to visit.

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UninvitedGuests . 2024-07-22

MORE AT TripAdvisor

Went to the Pier restaurant for a belated birthday treat. Not been before but certainly will again. Location was considerably quieter than I expected opposite the Halfpenny pier and we bagged the last table outside and watching the sun set over the estuary made for a lovely evening. We shared a couple of starters of crab croissant and smoked haddock scotch egg and both were excellent. Followed this with the Cod with lobster tagliatelle and samphire, again a terrific dish. Glad we ordered some chips just so we had something to mop up the delicious sauce! Plenty of wine available by the glass and, more unusually, 50cl carafe, of which we chose the Picpoul which was lovely with the fish. Sure there are cheaper places to eat but the food was worth the price.

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Jeff Wren . 2024-07-21

MORE AT Google

Came in through the main entrance with a pushchair, which was not fitting through half door. Receptionist was just staring at me trying to push it through, when I have asked her to open the other half. Finally when I managed to push through, she stood up and started walking my way, but once the pushchair was in, she turned round and went back. I asked her how to get to the restaurant, she just said “down the corridor” not explaining where the lift was. The girl who brought the drinks was in some sort of rush, even though the restaraunt was empty and banged the coffee on the table, so the coffee spilled all over the saucer, never said a word. I have ordered mussels and a few mussels down there was long black hair in the dish. The waitress took it back and came out with an apology and that a new portion will be cooked. I have refused as I was not keen on eating anything after the hair in the food. When the bill was brought, the waitress pointed out “I have removed the mussels from the bill”, like she was doing me a favour not charging for them.

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Ksenija H . 2024-07-17

MORE AT TripAdvisor

Lovely hotel/bar restaurant set in great location.with a water view gorgeous food and very good wine selection..staff lovely and helpful, I can't comment on rooms as I have never stayed.

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caroline highton . 2024-07-14

MORE AT Google

It’s always busy, so phone if you’re looking to use during peak times. Pleasant & accommodating staff.

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mradriankool . 2024-07-14

MORE AT Google

A great find on our 1st visit to harwich, great service great staff who were jolly and up for a banter and the wine and bar snacks were top notch!

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Joanne Mowbray . 2024-07-13

MORE AT Google

Friendly restaurant with views on Harwich Port. Very good food, especially the Asparagus, pea & wild mushroom tart.

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Ilse van Roosmalen . 2024-07-10

MORE AT Google

Only went here for coffee and then went back for lunch really nice fresh fish and chips. This was in the ground floor lounge if you want a more upmarket meal there is a restaurant on the next floor overlooking the water.

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bernard fisher . 2024-07-10

MORE AT Google

Myself and my wife attended a wedding here 25th of June. On arrival the staff were very friendly and helpful. Our room number one had great views out over the sea and was just across the road from halfpenny pier. The food at the wedding was excellent. The hotel has its own bar and the prices are not that far off normal pub prices. The hotel is clean and inviting I would stay again if I were in the area or even using it for an overnight stay if using Harwich Dock. All in all a great stay made better by great friendly staff

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Paul Parsons . 2024-07-02

MORE AT Google

A very charming place minutes from the ferry terminal, very nice restaurant, great breakfast, charming rooms (a bit loud from the harbour nearby), but unfortunately was the service at the reception not good at all: not warm or friendly, all business transaction, not even a thank you at the end, totally changed an otherwise very good impression

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ToFeMa . 2024-07-02

MORE AT Google

Visited Saturday sat in the downstairs as had dog with us. Sat waiting for our order to be taken the oldest man behind the bar had a thick dark beard I watched him serving then he started picking up glasses behind the bar and drying them. I always thought customers came first evidently not today. I then put my arm up and said can you take our order over he came order taken. Yes Summer is no doubt busier than Winter what with people sitting outside answer is employ more staff to cope with the busier trade which the years the Pier have been in business should know by now..Had what we wanted paid and left but it seems the regulars get attention first.

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patricia b . 2024-06-29

MORE AT TripAdvisor

Absolute life saver. We arrived with my pet mini bull terrier, just before midnight after a terrible day of delayed trains and a missed ferry. Exhausted, grumpy and no idea where we were - the staff were lovely. Friendly, helpful - unfazed by anything. Beautiful room, comfy beds and super smart bathroom towels and linen. Woke up to a gorgeous sunny day, lovely lady organised our breakfast, served up with a smile and fantastic coffee. This place is a gem. Set off on our travels again with a spring in our step - 10 mins from the great little local train station too 🥲

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Alison . 2024-06-28

MORE AT Google

No service. Ordering takes a long time. Mediocre menu

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J. Verhoog . 2024-06-28

MORE AT Google

Had lunch there and quality of food and service was excellent. I cannot comment on the rooms.

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Ian Willoughby . 2024-06-25

MORE AT Google

Excellent fish and chips and friendly service staff.

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MarinerJames . 2024-06-25

MORE AT Google

Going to The Pier is an lovely treat. Upstairs you have a restaurant that has a full menu to choose from which changes with the seasons. Down stairs at the Navy Yard they have an amazing selection of different drinks, you name it they have it, you can choose from a variety of cocktails, gins, beers and wines. They also have a smaller menu which is more bar food. I recommend the Afternoon Tea (pre booking needed) fantastic pastries and huge scones and a great selection of coffee and teas. Lovely atmosphere throughout from the moment you walk in and greeted by the receptionists. Everyone who works there are extremely knowledgeable and helpful. Definitely worth a visit.

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Heidi Went . 2024-06-13

MORE AT Google

Visited restaurant, welcoming atmosphere and friendly attentive service, nice menu, fish and meats, had the fish pie, great

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Rudy Van Damme . 2024-06-10

MORE AT Google

Fantastic hotel in a nice historic location on the old Harwich pier. Close to the ferry. Very friendly team and delicious dinner and breakfast, a la carte. Also vegetarian options. Room with a view really added value!

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Els Hofman . 2024-06-07

MORE AT Google

I am on their e-mail mailing base and they told me about a "lobster" promotion, which ended today, 27th. I am a fan of lobster (my wife less so) but happily we booked. The restaurant was busy, it felt like half of Essex had turned out for lobster. My wife, not so hungry just had two "starters" instead. She loved them both. I had Escargots, serving very differently, which I really liked. I had a large lobster, chunky fries and salad. Totally yummy. I had the option with butter/garlic. Instead of "Lobster Thermidor"; the Pier like all seafood restaurant in the land, serve this option. Don't get it. Never had. Thermidor is covered in cheese, which in my (humble) opinion does not enhance the flavor of the meat. I was feeling in a greedy mood and unlike me I went for a panna-cotta desert. We had a nice "end of bin" Italian white wine. The whole meal was really nice, a great end of the bank holiday weekend with friends. I think I better go on a diet for a week. Enjoy.

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clive d . 2024-05-27

MORE AT TripAdvisor

Absolutely lovely. The most friendly and helpful staff.

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Julie Gogay . 2024-05-27

MORE AT Google

Great views from the restaurant. Excellent menu choices, gluten-free, milk free menus available.

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Christine . 2024-05-26

MORE AT Google

Not much to say about the place, minimal disabled parking, due to the addition of EV bays, the toilets opposite the pier have a lift to the disabled loo, but this was broken due to water getting into the electrics. No sign to explain this is visible though, there is a accessable loo at the back of the Pier restaurant, as explained by the tourist info people. The only saving grace was the views out across the coastline.

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Claire Sales . 2024-05-25

MORE AT Google

Overpriced food Disappointed to find no lobster available considering its a lobster festival week Ended up having the tiniest piece of cod ever!! it was like a child's portion £18.95 what a joke

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Neil W . 2024-05-25

MORE AT TripAdvisor

We have just come back from a wonderful dinner at The Pier. The experience elevated by being seated on the balcony on such a beautiful evening. Unexpected and much appreciated - it really added to our special family dinner. The food was absolutely superb and the service was fantastic - our waitress was really excellent and a great ambassador for The Pier. We look forward to returning!

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Holly . 2024-05-24

MORE AT TripAdvisor

Picturesque location. Rooms as hoped for. Food excellent . Only very minor criticism, reception staff with little professionalism and scant warmth in their manor. This is thankfully just the opposite of the Scottish lady serving at breakfast and two more mature ladies serving at lunch time. All three who have served us for many years now on our regular visits.

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Janet . 2024-05-22

MORE AT Google

We went to the restaurant only. It's a bit pricey, cocktails £10 but quality is worth it. Portions are decent, we were full after dinner. I uploaded the bill so you can have an idea.

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Gimena Souto . 2024-05-21

MORE AT Google

Excellent restaurant with great food and offering a marvellous gluten free menu. Lovely location overlooking Harwich and Felixstowe harbour/port areas.

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Mark Godson . 2024-05-21

MORE AT Google

Complete freedom/adaptability of menu virtuallyaby time of day. several beautiful seating areas, including upstairs sitting in the sunshine, looking out to sea. Great selection cocktails, great coffee. Whether it's a smart works get together or, like us, baby, high chair, dog. Great staff

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Kay Wright . 2024-05-17

MORE AT Google

Stunning location, good family friendly with gluten-free options. Service was slow when we visited and had to get up to find service on more than one occasion

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Rachel Harper . 2024-05-16

MORE AT Google

Delicious quality food. Always fantastic service.

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Adam Wright . 2024-05-14

MORE AT Google

Yet again a great meal for 10 people. The cod on lobster linguini was so fresh and a generous portion , larger and fresher than all the other places we have been in Tendring. This really is the best at affordable prices in the area by a country mile. Everyone agreed and what a view

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Martinr H . 2024-04-26

MORE AT TripAdvisor

I forgot my jacket on the terrace. I discoverid this after I entered the ferry towards The Netherlands. An employee brought my jacket to the ship. Thank you so much! service 10/10!!

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Lars van Beek . 2024-04-16

MORE AT Google

Delicious and well-presented afternoon tea

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Anne Giles . 2024-04-14

MORE AT Google

Family Dinner only. Both Service & Food were excellent.

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Stuart StuartH . 2024-04-09

MORE AT Google

Had afternoon haddock and chips fish batter lovely large chips could ofbeen cooked extra inside bit hard

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Petra Hill . 2024-04-02

MORE AT Google

Good food and service. Allergies confidently catered for. Great views over the river.

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jeremy usher . 2024-03-17

MORE AT Google

We haven’t stayed overnight but it’s our go to place for dinner before catching the ferry back to NL. The Pier’s location is great as it’s 5 mins away from Harwich ferry port. The food is very good. Last time we both had the Haddock & chips which was excellent, this time I had the Skate wing and my partner had the fish pie. Both delicious. They have a great menu choice so something for everyone’s taste. Staff are very friendly and welcoming. Enjoy!

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Suzie Bonnikhorst . 2024-03-03

MORE AT Google

Mooi interieur en aardige bediening, maar het eten viel erg tegen. Grindkorrels in de mosselen, van de fish and chips smaakte de vis naar olie verder geen smaak.. en de garnalencocktail was bedolven met veel te veel saus dat de sla en garnalen slecht te vinden waren.

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L C P . 2024-01-21

MORE AT TripAdvisor

Very good selection on the lunch menu. Well presented and good service. We dropped into the Navyard cafe/ bar on the off chance and quickly seated. Three of us had the smoked salmon and prawns on toast and our friend had the roasted harrissa carrots with feta. Everyone enjoyed their lunch and agreed we'd definitely come back. Bright and sunny bar. Comfortable seats and a well stocked bar with many wines by the glass. Also dog friendly, which for us is a bonus.

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AmandaK505 . 2024-01-21

MORE AT TripAdvisor

Strange, inadequate lighting in bedroom ie large dressing table mirror with poor light to use for applying makeup, drying hair. Only wall lights on another wall, no central light and no lamp on dressing table. Ridiculously short cable for kettle which did not safely reach any power point. Finally massive increase in price of accommodation is unjustifiable ...shame really as this will deter people.

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Marcia Thompson . 2024-01-12

MORE AT Google

Attended a wake in the Angel suite. Very nice venue, great food and excellent service.

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Martin . 2024-01-09

MORE AT Google

I had an afternoon tea at this premises. The music on the speakers started changing volume constantly after we arrived and then the music was turned off. It then became too quiet but that changed when they put the glass washer on! The premises is lovely but the ambiance wasn't. I have also had a fair few afternoon teas in the past and feel this afternoon tea is too expensive... £10 too expensive. I would have expected more for £25 pp. The positives to this venue is that dogs are welcome in the downstairs bar, the staff are helpful when available and there is a large selection of teas available.

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Frosty Walker . 2024-01-05

MORE AT Google

The welcoming, the cleanliness of the place, the position, but above all the delicious food and the friendliness and efficiency of the staff. That is what I found on my visit with friends having come to this part of the word after many years. On arrival we were welcomed by Sally the supervisor who ensured that we were well looked after without being overshadowing. My starter of Butternut Squash Soup served with little potatoes doughnut was just the right choice for me after having had so much food over the holidays Ì followed that with a Dover Sole (the catch of the day) fresh and meaty. Did not have a dessert but I shared a taste of my friend’s Sticky Toffee pudding which I found light and extremely delectable. Unfortunately I live a little too far from Harwich to use this resta more often but definitely I shall return when up this way.

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Giuseppe S . 2024-01-02

MORE AT TripAdvisor

Lovely lunch to celebrate our anniversary. Staff attentive and meals superb.

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Dave James . 2023-12-19

MORE AT Google

Just stopped off for a coffee. Nice location.

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Mark Lloyd . 2023-12-09

MORE AT Google

Good food but we were given a can of drink that was 6 months out of date!!!! Not good enough stock control.

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Andrew T . 2023-11-22

MORE AT Google

Beautiful everything building location staff food wine attitude !!we came here before getting overnight crossing to the Hook .it was my 70th so from 8 year old upwards .a party of 8 had a huge lovely round table .perfect service and food thankyou .only wish you were nearer to Londan as im sure we would become regulars thanks again Clive n party

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gregoryclive . 2023-11-21

MORE AT TripAdvisor

We unexpectedly had to travel by ferry to England, so we arrived in Harwich (hours from our final destination) late in the evening. The staff at the Pier were so welcoming. They got us into a room right away so we could relax at the bar with our pup. The accommodations were super comfy and convenient. I've honestly not slept that well in weeks. And the complementary breakfast was delicious and much needed. This will definitely be our go-to hotel when coming over on the ferry from Amsterdam.

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Katy Greiner . 2023-11-20

MORE AT Google

First time visiting the Pier for dinner, enjoyed my starters of snails & main which was Hake, beautifully cooked. My husband had lobster for main which he enjoyed very much & a scotch egg for starters, all tasted a presented beautifully & our waitress was very lovely & attentive, as we're all the staff. The actual restaurant is upstairs, and it's very relaxing & chilled, with nice gentle background music, felt very relaxed & comfortable. Parking is too the rear but only about 8 spaces, Aldo parking out the front which is pay & display but I can imagine it gets quite hard to park at busy periods ie the summer time. Will definitely return as the food was beautiful, although it's higher price range than other restaurants, I will happily pay for that when the food & service is spot on.

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Laura Day . 2023-11-19

MORE AT Google

We recently stayed here for one night with a group of 12 and we had a great couple of days - the local area isn't the best to be honest BUT the hotel, food and the staff are fantastic. We were looked after by a lovely lady on reception, Hope and Chelsea they were all so nice and really made the night away special.

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Andy Coleman . 2023-10-24

MORE AT Google

We came here for lunch with family. Fish and chips was superb. Staff were great and varied the menu to suit us. A really lovely place to eat.

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466jonc . 2023-10-22

MORE AT TripAdvisor

Popped in for breakfast on Sunday with my dog. Staff were so friendly, welcoming and accommodating. Food was lovely, perfect size. There were lots of other dogs in the bar area but seats are adequately spaced so that it did not cause any issues. I had a full English breakfast, which I thought was great value for money.

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Victoria C . 2023-10-16

MORE AT TripAdvisor

Only had lunch, so can't comment on the rooms. The staff were excellent and the food also. The toilets are very amusing too!

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John Bradshaw . 2023-10-13

MORE AT Google

Beautiful tasty food well presented, not cheap but the venue feels luxurious and no skimping on the quality of ingredients. I love that they play the shipping forecast in the bathrooms, very quirky. Only a couple of negatives; drinks expensive and sadly mojito was a little overpowered by excessive fresh mint. Also we both requested our meal to be served without pickles, two waitresses bought out both plates saying one had pickles and one didnt, then checked again and said oh no neither dish has pickles but we both found them inside the burgers. Only small niggles but its a shame they couldn't get the order correct. They did offer to rectify but we declined. Food tasty, well presented, amazing dessert -panna cotta. Portion sizes were ideal, anything more would be too much.

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Liz M . 2023-10-13

MORE AT TripAdvisor

Great place for lunch or tea, coffee and cakes

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Clive Adams . 2023-10-10

MORE AT Google

Had a lovely meal good helpful staff always polite

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Andrew Linstead . 2023-09-28

MORE AT Google

Lovely scones and server/assistant very good with excellent personality.

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Peter Milne . 2023-09-21

MORE AT Google

Perfect om er te overnachten voordat je met de boot vertrekt richting hoek van Holland 5 a 10 minuten van de haven

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Stefan Anthony . 2023-09-21

MORE AT Google

Only had lunch here, so can not comment in the rooms, but excellent food and service in the restaurant. My mother loved the muscles, and the deserts were amazing! Not the cheapest meal I've ever had, but definitely worth a visit for a special occasion.

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Hannah Price . 2023-09-17

MORE AT Google

Excellent hotel . Very friendly and efficient staff . Great food

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John Ormiston . 2023-09-15

MORE AT Google

Business dinner for 6. Great food and great service. Good value for money

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Ian Pulford . 2023-09-14

MORE AT Google

We had an afternoon tea booked here at the Pier Hotel Restaurant. This is one of our indulgences that we do at various locations around Essex. I’ll start with the food, lovely tasty finger sandwiches (which are the same everywhere) 4 each. A large fruit scone with cream and jam in little pans again very tasty (same as everywhere) 3 tiny mouthful cakes all with a choice of tea, coffee or soft drink. A very standard “afternoon tea”. On the website you are told of sea views - we had a pillar in front of us that if you craned your neck you could just about see the people sitting outside. We were offered balcony seating but it was forecast rain and very cloudy and would need to be set up which by the way it was offered was going to be an inconvenience ? Our teas were served to us with no milk, we waited about 25 minutes before the tier of food was presented to us even though we had to book a time in advance, the cream and jam were in two miniature saucepans between us with nothing to serve them up with other than the one knife that was obviously expected to be used to put in each serving of everything. I had to wait to catch a waitress to ask for the milk then again for extra cutlery. The staff stood around chatting to each other. Considering the price and the reputation of such an establishment we expected better. Attention to detail was somewhat lacking. Unfortunately don’t think it will be on our return list.

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Liz V . 2023-09-12

MORE AT TripAdvisor

First time into Harwich town and patronised The Pier as it was located next to the pier. Beautiful and pleasant town overlooking Felixstowe. Enjoyed the whitebait which wasn't salty at all and perfectly paired with the sauce.

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Cani Sebastian . 2023-09-12

MORE AT Google

Excellent fish and chips in the 1st floor restaurant. The side dish of peas, beans and mangetout so tasty and perfectly cooked. Would like to see Guinness Zero as a choice for no alcohol drinks.

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c woodham . 2023-09-11

MORE AT Google

Sunday lunch was good. Good service

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Allex Murray . 2023-09-10

MORE AT Google

Excellent, super polite staff although it was busy

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The Breakpad Bike Shop . 2023-09-09

MORE AT Google

i have not been for ages as feel they got too greedy with prices and smaller portions which however nice is not justified where as used to go every week at one time, Husband had Scampi and chips but the ridiclous amount of mushy peas was a let down for a place that boasts high end dining. I had a Prawn Cocktail supposed to be a genuine version from the seventies but this had no Tomato why? it would improve the finished look of the dish no end. Surely a wedge of tomato Milsons can afford at the prices they charge. Then had a desert again agree with others on here the portion sizes are more for a child than an adult. Then a Craffe of coffee and home we came, If not careful they will lose a lot of custom if get anymore penny pinching than they already are, Most people will not be taken for being ripped off for too long.

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patricia b . 2023-09-07

MORE AT TripAdvisor

Prima hotel. Personeel is erg vriendelijk. Kamers zijn oké. Schoon en ruim genoeg. Kit randen kunnen beter. Ontbijt is goed. Prima Keuze op de kaart. Avond eten was erg goed. Je kunt er een rondje lopen maar er is niet veel te beleven.

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Rob H . 2023-09-06

MORE AT Google

Mooi terras op balkon dus schitterend zicht over de haven.

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John Kuijlaars . 2023-09-04

MORE AT Google

Onze ferryboot vertrok om 23:00. Wij hadden dus nog tijd om nog even culinair te genieten met een prachtig uitzicht op de haven. Uitstekend gegeten, heerlijke mosselen, fish and chips en mega burger met krokante patatjes. De bediening was heel vriendelijk en heel attent. Dat was een prachtige afsluiting van onze rondreis van Schotland tot London. Zeker een aanrader!

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Tizy2018 . 2023-09-03

MORE AT TripAdvisor

Very nice restaurant. Ask for the special vegan menu which has 3 starter, 3 mains and 3 desert options. Bit pricey but definitely worth it.

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Harm Arts . 2023-08-31

MORE AT Google

Wonderful breakfast. Thank you Caroline and Rachael for their lovely service.

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Theodore Abbott . 2023-08-30

MORE AT Google

We have been coming here for 3 years to celebrate our wedding anniversary. The team are amazing especially Caroline who works the restaurant during breakfast, she is amazing and one of the reasons we return !!

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Sue Crowie . 2023-08-27

MORE AT Google

We have no reason to suggest to, or warn, anyone the Pier is not a decent place to stay. Comfortable, clean and an interesting menu in its restaurant - our food was always beautifully cooked. For us it's location was excellent being opposite Half Penny Pier and an ideal base for walking around to admire the historical buildings or establishments. Our visit was effectively a midweek event and we intend to return in the future to enjoy a weekend - when a number of the historic places are open to the public.

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Andy Clark . 2023-08-26

MORE AT Google

Lovely friendly staff. Great service. Haddock was tasty, sooo fresh and batter crispy. Can't remember a better fish and chips i have had. Well done chef

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annepN152BG . 2023-08-25

MORE AT TripAdvisor

We went to the Navyärd bar and terrace on the ground floor. While the service was lovely, unfortunately portion control was extremely stingy given the price charged. We ordered the seafood platter as a treat and received 2 oysters, 10 mussels, 10 small shell on prawns, 2 small slices of smoked salmon, a tablespoon of smoked mackerel pate, 6 slices (horizontal) of uncrusty soft baguette, small paper pots of Marie Rose sauce and mayonnaise and some butter (in a cup) for £34. Given the cost of the ingredients we consider the serving to be stingy for 2 people. and would have left us hungry had we not also got some chips as a side. We won’t be going back - as a treat lunch out it failed.

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Car0lynR3 . 2023-08-25

MORE AT TripAdvisor

Was very disappointed. Medium steak was almost raw as were the lamb chops and the chips tasted like oven chips. Wouldn’t return even for a free meal

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wendyc66 . 2023-08-25

MORE AT TripAdvisor

We intended eating here but after the disgraceful drink price’s decided to forget it. Asked for two glasses of wine, went to pay £18.50! We were told these were large. I said I asked for medium, the server replied medium are our large. So a 175ml glass is considered a 250ml glass. What a typical con!

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deneuk12 . 2023-08-24

MORE AT TripAdvisor

Lovely meal, service and location

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Chicky Fenning . 2023-08-23

MORE AT Google

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