The Pheasant in Kirklees

Visited on the 10th of March. I would rate this 1* if I could. Having previously visited the pheasant and had a great experience, I decided to take my partners family there as they were visiting Leeds. £80 bill and an hour and a half later the food had not arrived. About an hour into waiting I went to the bar to ask about the food. The man behind the bar (didn’t get his name) probs between 40-50 years old, couldn’t have looked less interested if he tried. I asked if our order had been forgotten (this was after I saw him print a receipt and go into what I presume is the kitchen?) which he replied that it was a new chef who had got mixed up and it was getting plated up. That’s fine, human errors happen. So I sat back down. 20 mins later still nothing, we went to the bar once again this time to ask if we could have a refund. He agreed, we got a version of an apology but was also met with “well I’m not in the kitchen”. While I can appreciate that, as front of house staff he is seriously letting down the rest of the business. If the kitchen is at fault, if we are unable to talk directly to them unfortunately it’s the front of house staff that deal with the flack from customers. He didn’t care about putting it right. Will not be returning.

First time visiting Pheasant in well over a year and I have to say its so much better since the last time I was here, it was like being in a different pub. Didn’t have any food this time round but the menu seemed great and we will come back to try some of the new offerings. I asked the guy behind the bar if he could put the Leeds Rhinos game on for me which was no problem for him at all which I was so thankful for! The only thing that could make a trip to the pheasant better would be a better selection of ciders for my partner. ✨

Ordered 2 steak sandwich waited 30 minutes no food arrived despite 4 table's who arrived after us being served asked at bar said another 5 minutes when food finally arrived it was cold clearly forgot about it usually never have any complaints but won't be back after this debacle

Lovely food and very good value.

We walked in and I tried to catch the eye of the member of staff walking by to ask if we needed to be allocated table, he totally ignored us. Bar experience not much better. The food is cheap but that’s because it’s poor quality and small portions. If you like freezer bag to fryer food then you’ll like this. When the food came we had to wander around the other tables for cutlery and managed to find one napkin. Nobody came to ask if it was ok, nobody came to take the plates away and dad’s ice cream never arrived. Zero customer service. Never again.

Lovely place and come here frequently. Just wish they’d adjust their times or post it on social media as we turned up today at 8pm and it was closed. Frequently stop food at around 7.30 as well although on the app it says food is served until 9.

Food delicious only waited about 15 mins over lunch time

Nice quiet pub has a dart board

Excellent meal and superb service by Josh who served us. Extremely pleasant and informative about menu dishes

Excellent service. Josh our waiter was a lovely guy and very knowledgeable about the products etc. He was a really nice chap, and very pleasant to talk to

Standard pub of it's sort. Nice staff.

The food was absolutely delicious, unfortunately due to have the doors as place at the main entrance I trapped my finger whilst open both doors at the same time due to other doors been locked this was the only way to open them. I have a haematoma on my middle finger so bruised and painful. But other than that like stated above the food was nice, please sort the doors out.

Six of us went for lunch, and had a good afternoon Friendly staff, good choice of food on menu and excellent value for money

Avoid Sunday dinner. We arrived and was informed of a 30 minute wait, understandable. Asked for a tea and coffee, they forgot, we reminded them and it happened. The meal was 2 chicken Sunday dinners with a side order of pigs in blankets. The food was awful. Chicken was watery, broccoli solid, veg not much better, cauliflower cheese hard, yorkshire pudding flat and small, pigs in blankets???? A sausage, which was tasteless. Roast potato's very dry. The best thing about this meal was the gravy. Never again. Avoid.

Food not cooked right . Place is very cold. Left with plates on table when desert arrives.

Ordered steak, asked medium, came rare. Sent back and came back well done. Never came back to ask if everything was okay. Family spend almost £80 and left most of the mains, desserts were good. Place itself is cold and I get the impression the staff do not care. I will not come back here

Family of 5 of us came for food, 2 meals sent back due to the steak being under cooked, 1 meal had frozen chips that looked like mould, the place itself was freezing, the radiators were lukewarm, To say I’ve wanted to visit for a while and after the food today we won’t be coming back, The puddings was the best part of the meal

Where do I start… well the starter I got salt and pepper chicken, it was basically just chicken nuggets, it hardly had any salt and pepper on on, I got a burger for main which came with chips… these was mouldy and green, I even made staff come back to the table and they just picked up the ones with green on and didn’t offer to get me anymore so I didn’t eat any of them, the food at this place makes McDonald’s look good and even Michelin star, I will not ever come back and discusted with the food and service, all the staff (young) look like they are just there for the money and not to provide a good service and do NOT care about customers at all. Shocking and diabolical!!!!

Would not recommend booking the Christmas Dinner! Waste of money the service was terrible The one day where you really look forward to a Christmas meal with your family. not having to cook, sit and relax was totally ruined by lack of staff with no compassion. The long wait between each course, then not having anything to eat with, we were not attended to and felt ignored. The food was not that great either. Left before the 4th course.

Lovely pub and good choice of beers too

Everyone enjoyed their meal but the chicken and ham pie was so over cooked you couldn't cut the pasty with a knife. I had to break it in half an eat the filling

The small 5 plates for £20 are fantastic quality food and filling enough for 2.

Had a few drinks tonight and they had a singer / guitar playing for entertainment. ( too loud) but decent . Highly recomend.

I really like The Pheasant. Always has random ale options and the food is good!

Service is important and we were not disappointed hence 5* review...Well kept ale,steak sandwich cooked as asked.Warm comfortable seating, Very affordable menu,what's not to like.

Lovely food the Plate was warm when food was brought out but food quickly went cold 🥶 because in the pub it was extremely 🥶 cold, when staff were advised its very cold in here we was told the heating is on we felt the radiators they were stone cold and aircon wasn't blowing warm when we went outside it was warmer..... Staff were overheard saying it is freezing in her I'm cold

Really welcoming friendly staff. Food fresh and well cooked.

I don't know what's happened to this place but it's gone right down the pan.

Great service great staff served a hot plate of food great atmosphere

Lovely relaxed atmosphere, great food and staff. Enjoyed playing pool with the family!

Very pleasant venue offering good food at a reasonable price

Arrived at 15.45 wasn’t really busy… we put our food in using the app didn’t get our food or drinks until 16.45 all we could hear was swearing coming from the kitchen staff as food orders were coming in from the system… customers do not need to hear this

Quality pub, friendly staff and the burger and a pint is a bargain. The burgers were spot on. 5 star's

Cracking food, great prices staff are wonderful

I come here regularly. They used to have some good vegetarian food options, but they took them out of menu. Only downside to this place is freezing cold ladies toilets. It seems to be same temperature as outside (or even worse) and there's no hot water in taps, which makes it even worse. Other than that, im always happy to come here.

Staff were nice, service was great and the food was tasty, so would deffo call again. Time of visit Sat 5/10 12.30pm.

Not bad for the price way too much vegetables for me and stuffing with roast beef what's that about?

We was here for the frist open mic night and wow was a great night and hope they keep this up

Stopped for drinks after going to Gagshaw Museum. Unfortunately, there was a 45 minute wait for food, so did not bother. The pub was large and good atmosphere. Outside, there is a large seating area.

This pub was recommended to me by one of our lorry drivers. So as I was parking near by, tried the pub out Staff were great the food was excellent definitely go back again

Small portions compared to other locations. Nobody seemed happy which I thought was just me having lived in Canada 10 years but the staff at the spoons and farmhouse inns we visited whilst over were all pleasant. Good selection of beers, pool table and dart boards. I wouldn't go out of my way to visit again but if I lived nearby I'd go again.

Popped in for a meal last night and stayed for the quiz, fantastic atmosphere and will be coming back next week!

Lovely early afternoon lunch with friends, service was lovely and fast. The staff were very attentive, delicious food cooked just right. Would highly recommend, thank you

Food is really good. Service is always great caitlin and Olivia are friendly and fair price

Food is lovely, always come really warm. Staff are all very welcoming especially Caitlin and Olivia. Chefs are fab too. 5stars from me 🙂

Nice place. Good food and atmosphere. Staff very friendly and helpful.

There were 4 mains on the gluten free menu, so I was a little disheartened to be honest. And not even GF chips! 😞 I was very sad. And the salt and pepper chicken on main as disappointing. Almost like salt and pepper were added to chicken strips and chips. No spices etc. Won't be back. Very quiet on a Friday night too.

Great place for food and drinks, friendly staff

The meal was lovely with a good choice and service was good.

Called in for a pint and some food. Won't be going back. The Guinness tasted odd, not bad, just odd. There was plenty head on it but it seems flat. It wasn't as smooth and creamy as it should be. The menu items sounded quite nice, though the menus themselves were a bit sticky. I can't remember the name of what I ordered, but it was a buttermilk chicken wrap. Very disappointing. It was meant to have garlic and rosemary mayonnaise on it, but there was very little sauce, making it quite dry. It was also a little on the cold side. The I was charged more than what it said on the menu and told chips were extra, even though I thought the menu said they were included. Small, dry chicken wrap, a few bits of salad and an odd tasting pint almost £11. I would have mentioned it to the staff but there was no check-back after after I was served the food. Not like it was busy either. There were only 2 other people in the pub that I could see. Cementing my decision not to return was to VERY LARGE RAT I almost tripped over as I was leaving. It dashed under the decking area outside. Judging by the hole it went in, there are quite a few of them there and probably has been for a while. Not the worst food and drink I've ever had, but far from the best. I'll probably go to a Wetherspoons next time, instead.

Been a few times with family and friends, recently for the football. Atmosphere is nice, staff all friendly, food and drink excellent. Will be back for the next round.

Food was good but every time we go the tables haven't been cleaned properly, always feel sticky and some of the chair covers are dirty

Great pub with good seating for watching sport.

Went here for a mid day meal. Food was very nice and staff were so helpful

What a rubbish place everything I tried to order was not available staff not very helpful they spent more time chatting to each other

The food was great!!! My gammon was amazing, piping hot, well made!!!!

Food was ok. Staff were very slow and dense. Seating arrangement watching a football match is rubbish. Massive high bench right in front of the screen.

Family friendly atmosphere and facilities, hospitable staff and good food too! Will go again and would recommend to others.

I loved going to the shop because we did not bring many things for our trip and we need stuff for the baby, at The Range a found lovely decorations for my baby room here. We had food at Ikea, a nice and large area for a family breakfast before shopping.

Miserable uncaring staff, dirty uncleaned table tops. Thoroughly disappointing lunch, an establishment that doesn’t care.

Dropped in for a bite to eat on a Sunday afternoon whilst with our dog. Lovely dog friendly pub with treats, water bowls and even a doggy dinner on offer. I had the roast beef dinner whilst my husband had the steak which was cooked just to his liking. Friendly staff , clean and pleasant atmosphere will definitely return.

The restaurant has two big car parks (front and back). Disabled parking at the front with a ramp to the entrance. The staff are friendly and welcoming. The food was served quickly and the staff took time to come over during the meal to ensure we had everything we needed and were happy with the food.

Absolute shambles. Booked a table on line for 3 for my elderly mum's birthday. Gave me the option TO DINE or RUGBY. I chose to dine. Booking went through no problem. Arrived on the allocated time just to be told by staff that the kitchen was closed because of the rugby. I showed my online booking to no avail. I must say my mum was devastated. Birthday meal ruined. A Hugh thank you to TGI FRIDAY for saving our day with a wonderful meal and super friendly staff. Hence I won't be going to the pheasant again

Really nice food, actually delicious, only problem was it took over 45mins with no warning of a delay,that being said, once staff were made aware, they were spot on, very apologetic and a complimentary drink for our wait.

Good food and and friendly staff

Had a nice meal with our friends was lovely most of us had a steak which was done to what we said

Sports bar with 8 big TVs refuse to put them on because staff are on a bonus to save money.. RUBBISH

Great service,food was delicious,

Loved this place. The food is good and inexpensive. The staff are the best very friendly and polite. The crumble and custard was delicious.

Nice place for lunch and a great selection of beers. Great service and food.

My wife and I called in for a weekday lunch and both had Katsu Curry which came with Rice and Chips. They were very well priced at £14.95 for two people, both were very good portion sizes, freshly cooked and everything was lovely and hot as it was a cold day, all in all excellent value for money. The staff were very attentive and pleasant thank you. The only downside I would say was that we had to keep our coats as others has on as it was very cold inside, there was only a small fan heater which was away from where everyone were sat. Other than that we enjoyed our meals, thank you

When looking for pub grub, we normally go to a different local Greene King pub however due to recent poor reviews online we decided to try here instead. It does look nice and cosy when driving past. You could smell the toilets upon entering, and the smell lingered all the way to the table which wasn’t reassuring. The table was a little sticky, and it was very disappointing to see that the menu is much smaller than other pubs of the same chain. The prices were also higher for some reason. The food was freshly cooked and very hot, if a little underwhelming when it comes to taste. I had the fish and chips with a side of bread and butter, however the bread was so stale I didn’t eat it. Some of the cups and glasses were a little grubby too. I don’t think this will become my regular. Not the worst place I’ve ever been but could be really nice if some love and care went into it. It’s a shame, really.

Stopped off for a quick lunch. Excellent lunch deal burger/sandwich and drink 9 quid.

Quite shocked how poor the Sunday roast was. Two pieces of measly meat both looked like they had been boiled no taste whatsoever. Yorkshire was like foam not cooked fresh at all. Cauliflower cheese was just mush. Awful Sunday roast just a total waste of money

Great pub. Went in for some food, and although they didn't have what we wanted they pour a great pint of Guinness (almost managed to split the G, but it seems the table was slightly wonky :) ) Dog friendly pub too which I appreciate. Pool table, sport on the TV and gambling machines if you're feeling lucky!

Didn't eat but had a drink. Good service after they realised I was waiting to be served.

Excellent chicken tacos, weird onion rings, there was no actual onion in the batter, just some sort of tasteless mush

Really nice pub, great seating areas and games area ( pool table ) Excellent menu with good choices. Always good food...

We visited on a Friday round 4pm we had burger and chips. Really lovely, juicy burgers and very tasty, came with fries, onion rings and bbq sauce, quick service at bar. Quiet inside, Only criticism is there were quite a few dirty tables with plates/ glasses when we arrived and they were still there when we left. Apart from that 👍🏻

Was a pleasant enough visit, live band was good, didn’t eat on thus occasion.

Orderd cheeseburger on lunchtime menu brought plain burger from all day menu, more expensive. Partner ordered steak meal well done came out medium rare. Will not be going back

Good place for some decent grub

A Chain Pub, with Chain food only as good as it gets. A pub that happens to serve food

Lilly and the rest of the team have been very helpful and couldn’t do enough to help us! Nice with our dog too.

Lovely food as always, Will served us and was very polite will definitely return 👍😋

15 of us went for my little girls 9th birthday staff were brilliant brought things to table entertain kids went above and beyond, food lovely dedo recommend

We enjoyed our lunch. Clean tables. Like that the cutlery is brought out rather than on the table. Food was well cooked and tasty. Staff are polite and helpful would recommend highly !

Aimee was fabulous, very attentive, great smile and was very efficient. Golden girl

Called in on Sunday for food. The place wasn’t busy but still had to wait 50 minutes for fish and chips. And stak pie. When it did arrive the wait wasn’t worth it. Fish was dry and batter was horrible, peas were unbeatable as they were like they were made 2 days ago and re microwaved. Pie meal was dire too. Mash was advertised as creamy? When? 2 days before??? Won’t be going again!!! Reply to the managers reply Yes we asked twice how long the meals were going to be. Told on both actuation less than 5 minutes. We were even asked how the meal was while eating. The poor lad did not expect the answer so really did not know what to do other than say I’ll get my manager to come and see us. They never did. This is why places that take payment after you have finished your meal are better than paying before you eat.

Simple pub, friendly staff, tasty food, quite tired and worn inside.

Beautiful place and great staff and very friendly service

Very wonderful service and the staff were very attentive, I had the chicken and ham pie and it was excellent. the football atmosphere in the sports area was very exciting ! would 100% visit again

Friendly staff. Food reasonably good and served quickly. Atmosphere was a bit rowdy with live music and children running around on Friday night. Interior looking a little tired but not too bad, and a nice large seating area outside. Dogs are welcome which is good to see. Also plenty of parking.

Great spot and very friendly staff , everything you expect, girl who served me was very professional and helpful, food was lovely cant complain! Thanks

We came here on Wednesday evening. Food was amazing and affordable. Drinks were lovely. Staff very polite, gent behind the bar was smiley, one lady (looked as though she was a manager) asked us if we was staying behind to join the quiz. We wasn’t going to but decided to give it a go. It was great we had so much fun and we even took home a prize! Thank you we will let our friends and family know. Thank you

We stopped on our way home from Showcase Cinema. It seemed closed at first, with only one other customer in with his young daughter and no-one at the bar, so we worked our way around to other side where a man and a women were stood behind the bar. They didn't speak or even look at us, so my wife asked if they were still serving food. The guy just about managed to answer, stern faced, with a mumbled yes, then immediately turned and walked off into a nearby staff room and the women walked off to serve someone else, leaving us stood there feeling very awkward and unwelcome. We just looked at each other in shock and disbelief. Literally, the rudest staff and most unwelcoming reception we've experienced in 37 years of eating out. We just walked straight back out, as they clearly didn't want our custom and looked like they viewed customers as an annoying inconvenience. Needless to say, we won't be returning and will let everyone we know not to bother either.

Stopped on the way back from York and found the Pheasant by chance and a fantastic meal for all four of us and very reasonably priced.

Staff good. Roast was above average, but nothing special and £13.49 for an okay roast is too much when the foxand hounds do it for £11.49. Macaroni was good and it was nice to see side chips and not fries.

Come alway from hull to eat here really nice defo be comeimg again

Super friendly place offering a cracking meal in a large setting. Family and dog friendly