Based on 779 opinions finded in 4 websites
Based on 779 opinions finded in 4 websites
Opinions
Petersham is a wonderful hotel with an unchanging mellow vibe and lovely staff. I love the place.
Deborah Milburn . 2023-11-30
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Had a wonderful Sunday lunch at the Petersham restaurant. Service was exceptional, everything done to perfection down to a tee and the food/ drink was even better. We all had quite a variety which was nice to taste the majority. The smoked salmon comes on a trolley and is sliced at the table which is a lovely touch…the place has such a relaxed atmosphere and you just enjoy the views and wonderful tasty dishes! I had the salmon with celeriac which was cooked to perfection. Finished off with a desert. Had to choose again so we had a selection and tasted the majority! Thanks so much to Umit who is wonderful and made us feel so welcome. I’m sure we will be back!!
A “SpikeBram” F . 2023-10-30
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I came in to discuss my Mother’s 80th birthday celebrations in person with the wonderful restaurant manager called Chris. Very informative, very kind, very professional, very nice! As a result of his demeanour, I’ve booked in 14 to lunch! Thank you Chris! Best, Jane W.
Jane Williams . 2023-10-22
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Extremely disappointing experience in this tired looking hotel/restaurant that seems to be surviving on its past glory of famous visitors and amazing location. It was our first visit and certainly will be the last. Booked dinner to celebrate our anniversary, food was average and bland with limited choice menu. Some items came out undercooked and some cold, staff were trying their best to provide good service but this could not compensate for the food experience and the "tired/run down feel of the place".
Shaun . 2023-09-17
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We had our Anniversary lunch here. The service was attentive/courteous, all the staff were pleasant. The food was good and well presented. The view from the large Windows overlooking the Thames at Petersham is amazing! A fantastic venue/restaurant to spend a special day with your partner or friends. Attan the head Waiter looked after us during our lunch. A must booking, You can also book for Afternoon Tea/Sandwiches/cakes.
EB ELECTRICAL RICHMOND LTD . 2023-09-04
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does any foreigner is able to get job or visa in this restaurant? 🙂
faizan Ali . 2023-09-04
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Excellent food and service. Lovely view
Bintang (Bintang) . 2023-08-31
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Beautiful view over river, all very nice
Theresa Keane . 2023-08-14
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My cousin treated us to a real English High Tea! Wonderful experience. Scenic, upscale and somewhat pricey.
Eileen Emmerling . 2023-07-11
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Beautiful Sunday lunch The lamb shoulder was cooked to perfection, and the truffle mash was perfect Amazing service! Beautiful restaurant!
Violet Fisher . 2023-07-03
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Beautiful restaurant and wonderful food!
V.P.F . 2023-07-03
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Best afternoon tea ever and a stunning view from the restaurant.
G Thompson . 2023-07-01
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The Petersham Restaurant served delicious lunch with dessert. I enjoyed food taste and quality.
Cumhur KIZILARI . 2023-06-21
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Simply faultess in every respect. Thank you all.
Jan Rylatt . 2023-06-20
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Excellent afternoon tea with a view over the most beautiful curve of the Thames.
Susan Weir . 2023-06-15
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For over 20 years it has been a tradition for our family to have lunch at The Petersham Hotel restaurant to celebrate my Mothers birthday (97 this year!). The setting is fabulous, the food excellent and on a beautiful summers day it is the perfect place for a celebration. Alas, not so anymore. I can forgive them for the challenge of working through a power cut, but not for the appalling service, not due to a lack of staff, but due to the fact that they just stood around talking instead of doing their job and waiting tables. We had to ask, for bread, a wine list and then to order the wine, my daughter cleared the plates because the staff were too engrossed in conversation. Due to the power cut the food we had preordered was not available. The maitr’d decided at 15.30 it was time for him to go home and we were told that there was no deserts! The worst of it all, the restaurant was not even half full! We had two courses that took over two hours! How sad that I am writing this review following many years of happy memories.
Susan Cowan . 2023-06-12
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Great place for dinner and breakfast ... Located in a lovely hotel . Beautiful meadow view .
Id Porath . 2023-06-02
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It’s become expensive £49pp for afternoon tea. Couple of years ago it was around 25
BigMugsChannel . 2023-05-30
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As always, there is a great atmosphere and a view that never grows old. Umit, as always, is the perfect manager.
mark heald . 2023-04-15
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Beautiful riverside restaurant Beautiful views over the Thames. Very professional and attentive restaurant staff and Beautiful decor.
Norman Gibbs . 2023-03-22
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Loved this place. Relaxed afternoon tea. All very tasty and too much to eat in one go so some of the amazingly delicious cakes taken home. First class scones and a plentiful supply of clotted cream. Idyllic views over the Thames.
Naz Pambakian . 2023-03-20
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You have a resting soul and a happy tummy ))))
Jason Schmidt . 2023-03-03
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Champagne afternoon. Tea for a friends birthday . Beautiful view and lots of food . Took some home so not to waste
Debra Johnson . 2023-02-05
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I had expected the Petersham to be a bit staid, but our Christmas lunch surprised on the upside! Even playful in parts, the meal was always very good quality. Clearly, they have a talented kitchen team. Service was well paced and friendly, and the 'White Christmas' joke was fun!
Robert Hodge . 2022-12-09
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Absolutely great Afternoon Tea. Sandwiches was very good, scones too. In the end couldn't finish all. Atmosphere is lovely, service too. Definitely recommend, especially because of view on river during sunset.
Assamitia Eyl . 2022-10-23
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Absolutely wonderful place for afternoon tea. Would like to thank David and colleagues for a perfect service 👌
will “Billy” H . 2022-10-21
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Lovely lunch in a great setting with far reaching views from the hillside location
Phill Jeffers . 2022-09-17
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Brilliant venue for a momentous celebration!
Glynis Swanepoel . 2022-09-11
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We went for Sunday lunch,been once before.Food is lovely,service not so much.No atmosphere,if you have any tattoos on show you will not be treated like others who don’t.Shame,surely everyone’s money is the same,no so here unfortunately..Three stars for the food though as it was lovely as always
Zo James . 2022-08-08
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They are five star.The food, ambiance, view and their sfatt. Really enjoyed our time there. We'll be back definitely.
Naimeh Namjoo . 2022-08-08
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Good service and friendly staff
Samantha Cooper . 2022-07-22
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Not bad. A little overly fancy without the quality for my tastes. Wasn't bad...just wasn't awesome. Better than most for hotel breakfasts.
Kris Carruthers . 2022-07-14
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Came for breakfast and had a wonderful experience. Excellent quality and amazing service, special mention to Atan who was very courteous.
Emad . 2022-06-06
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Thank you Atan & your staff for making my birthday extra special, I went for a birthday breakfast because lunch & dinner was fully booked, & got completely spoiled. All your staff were polite friendly & efficient nothing was too much trouble. Lovely breakfast menu & fresh bakery basket. The view across the medow towards the Thames is like a Constable Painting. Highly recommended 👑👑👑👑👑
Michael King . 2022-05-31
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The food and service is always excellent and the views over the Thames are outstanding.
Nigel Swain . 2022-05-21
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An elegant restaurant, a wonderful location, and excellent service Cons: The entire menu contains pork, except for pasta and salad Prices are a little high but it's worth it 🌹👍👍 The restaurant belongs to a 5-star hotel of the same name I liked the hotel and I will stay there next time. The price per night is about 180 pounds
احمد المهندي . 2022-05-19
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After a slight confusion about our booking, Atan, as efficient as always, soon found us a beautiful table by the window with a view down the Thames Valley. The food was great, and the service excellent and discreet. We would have no reservations about recommending the Petersham Hotel to anyone. Total satisfaction!
Chris Kenward . 2022-05-13
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We very much enjoyed our time in the bar.
Seb London . 2022-04-28
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Amazing food, beautiful views. Recommend restaurant.
Laura Altamar Ferreira . 2022-04-07
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Lovely hotel. Most beautiful views, dinning area is very bright and sunny (when there is a sun) . Nice breakfast with many choices.
Anita Azar . 2022-03-24
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We had a memorable champagne tea in the elegant restaurant with on of the most beautiful view's in England. Even on a grey rainy day the view over the thames was stunning, Top class service and tea.
Steve Smithwick . 2022-03-20
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The Petersham Restaurant is close to the River Thames and in the best location in Richmond. We had breakfast, lunch and dinner many times there with my family and friends. The hotel's views, food and service are the best in London. As Kizilari family, we would like to thank especially Mr. Atan and restaurant staff who have always been kind to us.
Cumhur Kizilari . 2022-02-15
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Parking available, service excellent, food good and a great view of the Thames and the watermedows from the restaurant windows.
g white . 2022-01-27
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Consistently great service and wonderful food
Phil . 2022-01-07
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Always an excellent meal, service and surroundings - which is why we keep coming back
Keith Noble . 2021-12-24
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Nightmare. I had problem getting booking. Got one last minute. No full infact for a big restaurant about 3rd full. The food totally disappointing and infact that is being kind. Complained and they explained no staff. They bought bread and butter with first course and it was frozen could not put knife in it. That was the beginning and new butter only came after the end of my main course still frozen. Went from bad to worse. I did complain and handled well. Free dessert and coffee. No service charge. Sad as my friends birthday. Lovely hotel.
Anne Chubb . 2021-10-15
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superb food, quality traditional hotel restaurant experience. Expensive but certainly outstanding quality dining provided on every element.
Mark Rogers . 2021-09-08
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We had a lovely birthday dinner. Thank you
Iza Alba Porras . 2021-08-03
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My wife and I had a truly wonderful meal in the Petersham Restaurant. Service was just right - attentive but not too much - but the food really stole the show. We had three courses and each was as good as the other. Fantastic.The views across to the Thames are lovely too.Can't wait to come back!
bobbyj366 . 2021-08-01
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Brilliant food and excellent service was provided by The Petersham restaurant for our party of eight including two children for a family Sunday lunch. Wonderful selection on the menu and the view across the river was stunning.
Colin S . 2021-07-19
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We can’t praise The Petersham highly enough. We were given a rather large voucher for Christmas in 2019 which, due to Covid, we were unable to use.Without hesitation they extended the voucher for a year and today we enjoyed a delicious Sunday Lunch. The experience was excellent from start to finish; with friendly, welcoming and efficient staff and delicious food.Highly recommend!
Frances B . 2021-07-18
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Shockingly overpriced and food nothing to write home about. Pretentious to a fault. Why have Appetisers and separate Starters? House Sauvignon Blanc £39 a bottle- get real!!
peter petherbridge . 2021-07-07
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I agree with review by Pinochet in May. The restaurant is delightful but in the direct sunshine it can get very hot, especially if you have a window table. There is air conditioning but I think it needs attention. It came on rarely and when it did it was such a relief. Given this is an expensive restaurant that prides itself on a exemplary experience and I urge management to look at this issue.
531philk . 2021-06-18
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Lovely afternoon tea with friends.
Sandra Brady . 2021-06-08
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Five of us came for afternoon tea. We were seated at a corner table with a fantastic view of the river. It would have been every so nice were it not for the fact that it was a very warm day in May, the first sunny days for almost a month. The panoramic windows couldn't be opened and so it was a bit like having afternoon tea in a greenhouse. Rather a pity, as my guests had to swap seats a few time so the one person wouldn't get "stuck" there and suffer from heat stroke. The warmth also had very unfortunate effects on the beautiful cakes. They simply melted in the heat. By the time we ate our sandwiches and scones, the cakes were looking decidedly sad. They still tasted lovely, but somewhat warm. Only the fruit cake survived intact.The sandwiches and scones were nice enough. We could have done with more sandwiches to be honest. The filling was on the thin side, dainty I suppose. The jam came in tiny jars, like what you would get in a B&B, which was slightly disappointing. They could have spoon the same jam from a large catering jar into some fine porcelain dishes and we would have been none the wiser and felt much more special.The setting was unbeatable and lovely to have tea in nice china cups and sat at a table with a nice table cloth.The service was unobtrusive, bordering on being ignored. It was such a warm day and the waiter, a very polite and helpful one, only topped up our water once.All in all, it was enjoyable. It was lovely to be able to socialise with friends again. The views were lovely. But the afternoon tea itself wasn't quite wonderful enough to score more than a good average; 3.5 stars. I wouldn't say no to going back for tea again, though.
Pibochen . 2021-06-07
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We were invited by some friend's of ours that often stay at this hotel for special occasions. The staff here are really a credit and always attentive to your specific requirements. A good choice of Starter courses, I wanted to try something different and had the Chicken Liver Parfait. What a delightful dish! Very light in texture and the though very rich, it wasn't over powering in taste.Main course; sirloin steak (asked for rare) and arrived medium cooked. Not a problem, as each bite just melted in my mouth.On behalf of my friend's who had Starters such as, prawn cocktail, which went down a treat and the other Starter, was the smoked salmon...Oh yes, I will certainly be choosing the salmon next time!Two of my friends had the lamb cutlets, plus lamb rump steak. They enjoyed the cutlets but the rump steak was a little too chewy.Three of us had the lemon cheesecake for dessert. Basically, it was just divine.
AdrenalinSnowBabe . 2021-06-06
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Very nice service for afternoon tea
George Vasilellis . 2021-06-06
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Very nice place to invite your friends locally.
Ferose Gazi . 2021-05-23
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A very talented and creative chef who doesn't shy away from using unusual ingredients from different cultures to create superb dishes. The restaurant has its own nursery that provides the kitchen with fresh organic produce and herbs. Excellent service and a relaxed environment.
Suzanne T . 2021-02-21
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Closed as it's in Tier 3. The restaurant is not re-opening until March as a refurbishment starts in the kitchen in January. Photo taken of their "Christmas special" artificial snow during dinner.
Sheila Gibbon . 2020-12-18
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Classy place with wonderful views over Petersham meadows and the Thames
Garry Haywood . 2020-12-13
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Had a fantastic amazing time celebrating my colleague's birthday there for the Afternoon tea! Beautiful food and amazing staff! Food was so delicious, we have enjoyed every single bite! Loved the cake made by the Head Chef and his team for the occasion. Amazing location and view! Well done! We will be back very soon
Karine S . 2020-11-03
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Such a beautiful, well appointed place., with views over the Thames. Helpful, attentive staff. Lunch, dinner or tea after a long walk in Richmond Park.
Claudina Spooner . 2020-10-27
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Had a wonderful lunch for a special occasion on Saturday. Food and service were excellent
Helen Skinner . 2020-10-26
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Beautiful. Great atmosphere.My favourite place. ❤
Karolina Kafadar . 2020-10-24
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Beautiful setting, super food and a gorgeous view of the river
Mark Cockbill . 2020-10-22
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Fantastic afternoon tea. Great service. Lovely independent hotel.
Charles Dickinson . 2020-10-21
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Unbelievably disappointed in visit to the Petersham restaurant today for our anniversary. Have been many times in the past and it has always been wonderful. Sadly the fantastic a la carte menu has now been replaced by "All Day Dining ". Basically pizza, burgers, pasta etc.which you could get anywhere. Worse still the food wasn't even very good and most of it was clearly just microwaved. We weren't told of the change when booking or when confirming the reservation and theres no way we would have gone there for our anniversary if we had known.
Fran-210354 . 2020-10-20
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We were here yesterday for a drink. The view is perfect. Our choice was Espresso Martini. I want to say that I haven't drunk like this before. Definitely try it ...! Also the Bartender is very kind and really experienced. We will come back as soon as possible.
simonwood83 . 2020-10-17
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The environment in the restaurant and, indeed, throughout the hotel is one of stylish elegance.. This is matched by the responsive and unobtrusive service from the alert and well-groomed team. The menu is traditional rather than innovative, but comprised of fresh ingredients, attractively presented, and flavoursome. Good wine list.
borrum . 2020-10-14
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We booked a table by the window for my birthday lunch. However, when we arrived there was only one table for 2 next to the window and someone was sitting there. We didn't make a fuss but were disappointed. I see from a previous feed back that they were also promised a window table but were let down also! The view is lovely looking over the River Thames and countryside. Only 10 minute walk along the river into Richmond town. The Hotel is beautiful and the restaurant lovely ambiance. The staff were friendly and efficient. The menu is limited due to Covid so we had the Wagyu burger and chips which was excellent but not cheap at £25. It was a lovely lunch and would recommend for a special occasion although there were plenty of people there enjoying afternoon tea. Large car park, you need to register at reception.
Teresa R . 2020-10-11
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Decor, location, view and service are great! However the most important thing is the food when you go out to eat right. We ordered the vegan burger for dinner. Terrible. We've eaten probably 30 different veggie n vegan burgers over the years and this was by far the worst. Its a slice tomato, lettuce and an uncooked mushroom in a slimy bap. You bite it and it all pops out of the bun. I eventually gave up.If you think that's worth £20 come here!
Kim R . 2020-10-02
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We had a nice afternoon tea here. There was a bit of a misunderstanding as I had asked for an outside table as I was bringing older relatives who had been shielding. It turns out that you can't eat outside. All the tables near the windows were taken and they can't open the windows. Still we had a nice table reasonably away from other people and the service was friendly and welcoming. The afternoon tea was fine - scones were a bit dry. The good thing is that you don't have to pay for one each but you can share an afternoon tea - this is helpful when you are bringing people who don't eat very much. Overall we had an enjoyable time. There is plenty of parking (register your car) and nice views.
LAW64 . 2020-09-30
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My in-laws had booked for our family to go to the Petersham for high tea for their 30th wedding anniversary.My father-in-law had booked months earlier and was assured of a window table. He even went to the hotel a week earlier to check which table we would have.On arrival we were told that it was very busy and no window tables were available! WHAT, but we had booked one! Not a good start.After waiting ages our waitress came over to take our orders. The High Tea eventually arrived. Well it looked impressive - a three tier tray, scones and cream on the top, cakes in the middle and sandwiches on the bottom.Sandwiches first. Ham, Cheese, Salmon and ... not quite sure what was in the fourth set. They were all very small, SOGGY and tasteless. Obviously straight out of the freezer without enough time to thaw properly.Then the scones. Rock hard, like large stones and one small pot of cream and jam between five of us. I literally can't remember having worse scones. Makes supermarket scones taste good.Then the assortment of overly rich/sweet cakes. Just not very nice at all.All in all a very poor tea indeed and at a price of £32 per person!!The surroundings are great, the hotel building is very impressive and the view is lovely but the worse thing was despite a number of waiters/waitresses going back and forth looking busy, not once did anyone come up and ask if everything was OK. Even in my local pub they do that when having a meal.I didn't say anything at the time as not wanting to spoil my in-laws day but on reflection I really can't think of a worse high tea I've ever had and at a crazy price of £32 pp.I've never given a review on trip advisor before but the Petersham High Tea is so poor and such a rip off I just had to warn you all! Avoid
Zai916 . 2020-09-20
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Really great, food excellent, service great and the view is beautiful.
Richard Jux . 2020-09-13
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We had tea and cake whilst enjoying the stunning view!! Book a table close to the windows facing the river if you can. The service is always great and its just the loveliest hotel!! There is parking on site which is just so convenient especially in Richmond!!
Sandy G . 2020-09-08
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Lovely restaurant and hotel. Beautiful rooms and views. 5 star food. Great staff
Trisha Robertson . 2020-03-18
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Lovely place to eat.3 courses £30 approx. But not overbearing. We were offered olives and tiny cheese sticks whilst we waited in the bar area. I had battered poached egg to startSteak au poivre with tenderstem broccoli and fries. This was followed by the amazing creme brulee with shortbread. Tea or coffee with some truffles to end the meal. The views over Richmond was highlighted by the exceptional weatherAlready arranging another visit with friends. Highly recommended
mariaalmeida186338 . 2020-03-16
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Brilliant, best restaurant in Surrey
David Butcher . 2020-03-15
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Beautiful restaurant and lovely wine and dine!!
Carl Nerheim . 2020-03-14
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Five us had booked a table on Saturday 7 th March. We ordered starters : scallops, smoked salmon, fish cake and 3 bottles of pink Champagne. All these starters were delicious.However, it was all downhill after this impressive start.The service was very slow. I was never asked how I wanted my steak au poivre and no steak knife was given. Eventually the main courses arrived= 2 fillet steaks , a Dover Sole and a sea food risotto. By then we had finished the Champagne and ordered à Chablis. Alas, we had to return the Chablis which was hot, my steak was as tough as old boots, and the Dover sole was dry and tasteless. These two main courses had to be returned. We were offered the menu to choose other main courses but we declined. The Head waiter brought another Champagne bottle to replace the warm Chablis. We were fed up so had no desserts.The bill came with nearly £80.00 service. We refused to pay for a service which was non existent and they did not charge for the main courses we did not eat.It is restaurant with a tradition of good food but on this occasion, the whole experience was a disaster
Claude W . 2020-03-08
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I went for afternoon tea in March. Absolutely beautiful views and delicious treats! Thank you from Canada 🇨🇦
Nevena Stankovic . 2020-03-08
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The hotel and restaurant stuffy and the food is not worth the cost. I would avoid unless you have substantial more brass than sense.
Gord Zetterberg . 2020-03-03
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Really poor service, hot milk with tea, and asked a thousand times about parking... I walked....
David Segelman . 2020-03-02
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Went for the 7 p.m. on Saturday night and had a very relaxed delicious dinner in nice surroundings with attentive but not intrusive service. A great restaurant for a treat, with an impressive cellar
Michael Weinberg . 2020-03-01
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Beautiful setting and good value for what it is.
Matthew Williams . 2020-02-28
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Ristorante dell'omonimo hotel, raffinato ed elegante con meravigliosa vista sul Tamigi. Cucina raffinata e servizio di eccellenza. Prezzi neanche tanto alti rispetto alla location. Si consiglia una mise elegante
andreaaF8358KE . 2020-02-24
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Great location, great creative food, great staff
Richard Luetchford . 2020-02-19
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I have been coming here for many years, always welcoming, understanding and accommodating, this is a home away from home, thank you.
AJ Joshi . 2020-02-16
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Good. But room for improvement. Was really looking forward to today. Arrived to a rather surly old man behind reception without even as a hello told us to wait in the bar as it was busy. We waited in the bar on a dirty table as no free ones to then wait 15 minutes for someone to take our drink order. We still had our wet coats as no one seemed bothered about these. In the dining room 30 minutes after our arrival and the staff and food here were excellent. Particularly the bread and butter pudding. Then another one of the hosting team came to take our payment and when I presented my Amex he said "hope you have another card. Not here. Not that." No thank you. No goodbye. Such a tale of two halves. Awesome food and service. But the old codgers left in charge of hosting could do with learning a thing or two from their younger colleagues. Ruined what was actually a lovely meal.
Russ . 2020-02-16
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What a lovely place with a great view. It's also fun to look all the pictures of celebritys who have been there. I would love to come back.
S missy . 2020-02-04
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Great food, beautifully presented.
Kevin Jones . 2020-02-04
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A rare find nowadays to find a quiet restaurant with lovely views (of the Thames) charming staff, lovely decor, comfortable, space between tables, very nice menu, but at a cost. Worth every penny spent. Quality through and through.
Stephen Ashby . 2020-01-03
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I took my mother and brother to Petersham for afternoon tea when they came visiting from Spain. The actual afternoon tea was good, although I thought it was going to be of better quality. However the service, in the hand of Abdulah, a young waiter who was very attentive and polite, made the whole experience much better. I have been in many other occasions in Petersham's restaurant and the food has always been exquisite. However this was my first time having the Afternoon tea. I will continue going to the restaurant although I will book another place next time I want to enjoy a nice Afternoon tea. There are many other places in London offering much better quality and quantity for the same price.
nina . 2020-01-01
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A fabulous lunch with friends. The view across the river is worth it on its own! When booking ask for a window table if you can.Between Christmas and New Year they ru;a special ‘Twixmas’ menu which is very good and reasonably priced.The goats cheese starter was excellent , as was the soup. All of our mains (beef, lamb and salmon) were wonderful. Service was both exemplary and humorous.Would definitely do this again.
IanS278 . 2019-12-30
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Fantastic restaurant with superb views
antony brown . 2019-12-28
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5* hotel. Fabulous views of the famous Richmond Hill and the bend of the Thames. Very good restaurant, although in winter slightly cold for my liking. Absolutely lovely for drinks with friends - either inside or on a terrace.
Dusha Moya . 2019-12-28
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Met with friends for dinner, my first time to this restaurant.... wow! What an amazing experience.... the food was delightful.... very tasty and well presented, being the Xmas season they even had fake snow at the window, excellent! The staff were very attentive and friendly.... would highly recommend!
Corinne2603 . 2019-12-19
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family lunch. great location. staff in robot mode. food has great potential but so many failings - cold bread sauce, fatty beef, sickly sweet pudding. Needs a good kick up the backside to make it work. Still had a lovely time but so much could be improved
tiff66 . 2019-12-15
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Always an absolute pleasure. Food great but atmosphere and staff even better! Love it - old school and delightful x
Lara Newman . 2019-12-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2091 Opinions
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