The Pancake Place in Moray

Fantastic place for either a big stack of Pancakes (they also have gluten free options) or a Scottish breakfast! The place was so quiet, just what I needed for that morning. The breakfasts were unbelievable! The staff were friendly and couldn't do enough for us. Will 100% visit again!

Excellent food would highly recommend when you are visiting Elgin with a wide variety of foods and drinks would recommend berry smoothie and chilli hotdogs

We stopped in for a cuppa on a wet Tuesday afternoon at 3pm and this place was like sunshine inside , lovely and clean, excellent service, very friendly staff and meals hot and very tasty. I had the kids Mac cheese and it was a bigger portion than I thought so great value for money at £6.50. My husband had a halumi wrap and it was very tasty it came with nachos which were hot and tasty. We had blueberry pancakes after (see pic) and 😋 so yum. The atmosphere was really fun too the place was very busy with locals and tourists and decent music on. We will definitely be going again 🤩🤩 the ladies working there made us feel at home Also the service was excellent too very quick. The previous reviews do not reflect our experience this afternoon.

So the staff were nice, and the pancakes my family and I had for dessert were delicious. But… the mains we had were pitiful. The Nachos were cold and looked like whoever made them had read about loaded nachos in a book, but had never seen them in real life. My kids’ meals were a mixture of scalding hot and lukewarm, suggesting an extended period under a heat lamp waiting for all ingredients to be ready. And the service took absolutely ages - especially when you consider the volume of customers (minimal) in there at the time. I read the Tripadvisor reviews while I was waiting for my pancakes. I really wish I’d read them before I went in.

Stopped in for lunch and asked about gluten free, we were given a menu and when we asked if chips were cooked seperately, we were then told chips were cooked in the same frier as other items which would make them not strictly gluten free. As our folks are Coeliac, the gluten free thing is not a choice but a necessity. We still ordered food which was fine and tasty, but felt our service suffered due to our obvious dissatisfaction regarding cross contamination. Would we go back?. Yes if other places weren't available.

We waited an hour for our food and when it came it was cold and the chips were hardly even cooked, we got a tuna melt and a chicken burger I do not recommend

The meal we ordered was nothing special I had a burger and chips husband had a steak and mushroom baguette and we had a coffee each. The coffee arrived quickly and was very nice but then we waited ages for meal. Place was very busy but for the price they charge they should employ more chefs. Won't be back any time soon

Sadly this was probably the worst meal I have ever experienced in Elgin. The service was poor the food was poor and the cost was high compared to other lunchtime venues in Elgin.

Food was awful, could tell it was just chucked together the cheese on the toasty was hardly melted the Ham has jelly bits in it which isn’t pleasant to eat the chips tasted like oil and again barely cooked the macaroni dish was stained and again could tell it has been made days before and not brought up to the correct temperature to reheat food. If they are happy to present the food like that I don’t even want to think about their kitchen hygiene standards. The prices of the food was again terrible £30 for two meals and three drinks that were hardly touched, should’ve went to a nicer restaurant with bearable food just all over a terrible experience DO NOT RECOMMEND.

We took our granddaughters out for lunch here, having ordered sharing Nachos and pancake stacks . The Nachos arrived with the pancakes which seemed crazy , the pancakes themselves were the same you can buy in a cheap pack in Asda , we expected that they would have been pancakes cooked on the premises but obviously not. All in all an expensive disappointment.

Staff very unpleasant since previous manager left and place really gone downhill. Ate their Monday lunchtime and have been ill the last few days since! Wont be going back and wouldn’t recommend anyone else to either. Took forever for the food to come out too and when it did it was luke warm like it was just sitting around.

A group of us visited on a Sunday afternoon when there were few other options open in Elgin, However we were not disappointed whether we went for the all day vegetarian breakfast (which I had) or stack of pancakes. Portions were generous - so much so after the breakfast I had no space for any pancakes. There are plenty of seats inside; service was friendly and all food is cooked to order.

Shocking service, 2 soups warm 1 freezing all 3 watered down & no taste. Pancakes took 3 complaints, last being a manager and eventually the food arrives. Food was bad, turns out they had no maple syrup so they added a spice to golden syrup & tried to pass it off as maple syrup 🤮 & thought no one would notice. Go elsewhere, too expensive for such bad service & horrible food.

Lets start with a positive the staff in The pancake place are lovely but that's the only positive I can offer. This once great place is now over priced but under whelming. The food is average at best but nothing special. Best advice.....find somewhere else to visit as the one thing you will definitely get at The pancake place is disappointment.

Ordered the bacon cheese burger, dry and tasteless sums it up. Really disappointed with the food considering for the price you can get way better quality else where.

Loaded chips, we’re just chips covered in what looked like a dollop of macaroni cheese, pancakes were dry and tasted shop bought, cheese and onion toastie was flat with hardly any cheese and very little salad, & had no dressing. Even the coffee wasn’t good, whole thing was overpriced and very disappointing

Over the years when we have visited Elgin we always have lunch at the pancake place but not now. Where do you start as nothing good to say about our experience.... I suppose its OK if you like rubber eggs , flat disgusting pancakes and chilli that just tasted off tomato sauce.....OK I'll say something good the toast was perfect.

If you love pancakes then look no further than this place, after driving up from Aberdeen we decided to stop and have some breakfast. I decided to try the bacon stacker which consists of pancakes, bacon & maple syrup. It is always a firm favourite. The restaurant itself was quite cold and felt a little run down but the staff were great and really friendly. When my bacon stacker came out I was blown away by three full sized pancakes finished off with a slice of bacon in-between each, I was expecting small pancakes but they really did go all out. I do love pancakes and these were freshly made, the only downside is that it was served with golden syrup instead of maple syrup and that the portion size could have been shared. Pricing is a little expensive for what it is but if you are looking for a treat, definitely worth giving them a try!

Nice pan cake, but the food was not good, I had hot dog with chips which is disappointed. Service was so so. The place could be better in term of cleaning.

I previously had a 5 star review for this place. But after our last experience, we won't be back and I've decided to delete my old review. Unsure if it's changed hands/management/chef, but it's just mass cooked microwaved/hotplated mass. My wife sent her rubbery fried eggs back and asked for fresh replacements. New ones did come but again, rubbery. My wife (a chef) said that only happens if you grill or microwave them, not when you fry them. I wouldn't mind paying for mass cooked greasy spoon crap, good somedays its needed, exactly what you get in a weatherspoons! But weatherspoons wouldn't charge me 40 quid for the privilege. with all that's available in Elgin now, I can't see us going back.

The service isn’t the best, when we first walked in nobody really comes to take you to a table. There are tables not yet been cleared. Our drinks came for half the table and not the other half. Food took even longer, had to query the bill as was overcharged for some drinks. the pancakes themselves are nice

Wow.that’s all I can say,how can the staff take out food for you in the way that it came out.burger was cold,wasn’t in the microwave long enough😩.little bit of lettuce and a few flakes of cheese.what a disgrace charging £9:99 for that shambles.

First time visit to this establishment. Service painfully slow. Table service but gave up waiting so went to counter. Order taken and waited. Eventually waitress came over and apologised for forgetting to deliver the drinks. My wife ordered blueberry pancakes with cream and I had...

This was our go to place every time we visited Elgin. During covid we didn't go to cafes but have now started to go out again. We were so looking forward to returning to the pancake p!ace but what a disappointment. The cafe has changed...

I don't like to be too critical but the food in this place could be much, much better. Visit a typical French creperie to see what is possible. Needs more effort.

Went for a late lunch in Elgin. Staff were very pleasant, food arrived quickly and was freshly made. The quality and quantity of the food was delicious and much better than other local eating places. Was a lovely atmosphere and the choice of food and...

Good food, great value, friendly service, great place to go. Never fails to please,a real gem in the city centre.

Pleasant afternoon visit with the kids. I opted for the lentil soup which was very tasty. Kids had sandwiches, pancakes and milkshakes. I tried some of their pancakes and they were super fresh and tasty. Good variety on the menu and prices are reasonable.

We went into the Pancake place while on holiday in the area recently. I had breaded haddock which was served with chips, coleslaw a side salad and peas. My wife had a baked potato with cheese and coleslaw. Both meals were good and were value...

Went in with my family. For a table for 4 adults and had our kids in their buggy. Tried to say there was no tables even tho we could see several tables available. Were there for 15 minutes before a staff memeber came to ask...

After traveling to elgin from dingwall to collect my wedding dress it was some journey for been heavily pregnant I needed to use the restroom I got refused and quiet clearly looking at me im heavily pregnant so as soon as I said your refusing...

What has happened.? The pancake place used to serve home made pancakes. Very few on the menu. Smell of pine disinfectant was so off pitting we got up and left before ordering. Avoid this place, there is a much nicer place to eat for equivalent...

Excellent service, macaroni was really nice, staff pleasant, social distancing good, never noticed the hand sanitiser going in but the lady pointed it out

On the menu they offer ice scream chocolate milkshake in reality its £4 for a half cup of milk that doesnt really taste of chocolate with the remainder of the cup filed with foam. And to ask for it to be thicker to be told...

We Popped in for a brew ended up having a breakfast and curry loaded chips, excellent food and lovely service, I will recommend to everyone to visit , enjoy !

Visited Elgin for a quiet week away and chose this as a place we could get some lunch, waited at the entrance as the sign instructed, 3 members of staff walking round the place and not one acknowledged us to even say 'be with you...

Shown to our seat after being asked 3 times if we had used their sanitiser, which is at the front of the shop so they seen we had. We only ordered 4 drinks & a piece, which was tiny and didn’t taste too great, and...

very friendly staff and would go back we only had drinks but it was good there were a lot of people in there so it must get quite busy

Lunch with family and a friend. Took 15 mins for us to get served, cafe wasn’t busy by no means. We ordered toastie, kids meal and a pancake. The waitress came with our drinks (which included a hot drink). She lifted the tray directly above and over my. Baby’s car seat, which my baby was sitting in!!!!! Then our meal took 35 mins to come (why I don’t know). There wasn’t any apology for the delay. The food was ok, nothing special. The lady sitting next to us had an omelette, well she ordered an omelette but we’re pretty sure it wasn’t an omelette. It looked and tasted horrible. She said it was like rubber. She made an complaint as we were leaving. We were seated in the booths which aren’t 2 meters apart as people were sitting directly next to us. Won’t be going back

Let me take you back, waaaay back.... Back in to time!!!!Like 1989, well thars at least when the decor was last refreshed... Its in need of modernisation... Badly.Staff, all seemed very friendly, attentive and all gave good service... No complaints.Food.... Looking around, portion size was good, its not just pancakes they sell offering a wide range of burgers, omelets and similar.We ordered the bacon pancake stack.Not going to beat around the bush... Its big!3 large fluffy pancakes, 2/3 rashers of bacon between each pancake and on top and a large amount of maple syrup to drown it in.Only criticism was that the bacon wasn't crispy - it should have been grilled or oven backed until crispy.Coffe wasn't great either.Not a bad place, would probably visit again

Hadn’t been in A Pancake Place for yonks - so decided to try this one out. Went for the soup & sandwich deal, and although the soup (lentil) was tasty , the two quarter sandwiches served with it were rather scrimpy and miserly , with almost as much crust as filling - so maybe not such a wonderful “deal”. However, we shared maple syrup pancakes afterwards and they were really delicious and filled up any spaces. Also , must mention got a decent potful of tea in here , from which I got a good few cuppas out of. Staff were pleasant and chatty.

After terrible food and service over 1 year ago - I tried again as my neice wanted to have pancakes, Big Mistake.I asked to move seats due to bad odour of stale urine or stale cleaning products. Attempted to not cause fuss quietly tried to tell staff but they were very abrupt and 2 staff came over and acted offended.Moved to booth and ordered - Meal was a disaster - Milkshake £4 for powdered quickshake which was thrown over our table on delivery. Overcharged for lunch special which was completely wrong and missing elements. Soup was lukewarm ?canned.Only Positive - My neice liked her pancakes which is the point of the cafe but should maybe stop offering other types of food if they cant maintain standards Honestly I would have left or made a complaint but after the fuss made moving seats I didn't want to embarrass my neice whose a teenager.

My first visit here, whilst shopping with my wife. We popped in for a sit down and a drink on a Friday afternoon.Welcomed by friendly/helpful staff. It's a long thin establishment (cosy), in the centre of the city. We chose to sit by the main entrance/main window on comfortable seating.Visiting the toilets, I found that the surroundings there required a bit of a tidy up.My ice drink was fine and we'd an enjoyable visit. I would return.

This small restaurant in Elgin's town centre is gradually becoming a favourite of mines. When I knew it was my 'Meat' day, it didn't take much persuading to head here. I'm definitely a fan of traditional British Breakfasts and this establishment always delivers.I went large (standard for me) with a 'Latte' as my choice of hot drink. It's safe to say that there is anything but a dull moment when the plate arrives. To be fair, there is never a long wait and this is always the case. The order is taking promptly and the food is cooked in a very economical time.Sadly on this occasion my experience was slightly underwhelming. On a positive note, my 'Bacon' was lovely, the 'Haggis' equally so and the 'Mushrooms' were juicy and well portioned. Unfortunately, the 'Black Pudding' was drier than normal, the 'Eggs' were overdone and the 'Sausages' lacked a bit of quality. That aside, I left nothing to waste on the plate and left with a full stomach!Would I or we be back? Most definitely - especially now that my wife has discovered the 'Ice Cream Milkshake'. The restaurant is always good value for money and with a little bit of consistency in the standard of food, my rating will increase again.

I ordered the bacon stacker and a hot chocolate which already cost me over £10. The hot chick ate was tiny and my food was disgusting. For some reason one my bacon stacker I found bits of nut around the jug for my maple syrup which makes me think they didn’t wash the jug before giving it to me. All in all it was not worth the money I have spent. You get better pancakes and syrup at McDonald’s for cheaper.

My Wife and I decided to have a rare day out together now our new son is a little bit older. We travelled up from Aberdeenshire to Elgin and got some Starbucks coffee as a treat while we looked around the shops.Getting hungry we decided to stop at the Pancake Place.Unfortunately I can't tell you much more as when we got to our table an older staff member told us we "shouldn't have Starbucks in here because we sell coffee". Silly us, my Wife had a quarter of a drink left...certainly something which deserved a nasty comment and the loss of £20-30 worth of meals.My only conclusion is that they really don't want customers.

Was heavily pregnant time of visit, I ordered macaroni and cheese and partner had a fry up, was disgusting! My partners food was dryed out and tasted off and my food was awful, they cant even get chips right.Weird customer service, lady was forceful, and made people clearly feel uncomfortable! Obviously seemed like she didn't want to be there but was trying to fake smile the whole time. Never going again was just horrible.

We arrived and the first waitress who showed us to our seats was very nice, then we were served by a dreadful young blond girl, her mannerisms were so rude. The food was ok apart from the chips which were terrible.We noticed that the blond waitress also had an attitude towards the others who worked there, until an older lady arrived who I presume was her boss, then she changed.We won't be returning.

I have been coming here for years and used to love the food, the service, everything. The quality has been going down for a long time and on my last three visits they have not only messed up my order EVERY TIME, but the food that I HAVE been served has tasted disgusting and out of date. When I complained I was given £3 off. Shameful.

food was okay well the all day brunch was ,but the nachos were in one big soft lump ,dips were fine ,sausages were really good ,but the pancake was hot and had melted the cream and it was like a wet sponge ,far too expensive ,and to top it all ,one of the staff came out of the kitchen ,must have been the end of her shift ,she put her bag down on one of the tables and took out a spray ,and sprayed it under her arms ,around folks that were eating ,why not do that in the ladies toilets ,really not what we need to see ,wont be back ,out of the whole 3 meals only one was okay ,very very disappointed ,and we wont be back again .

I’ve recently started exploring Elgin with the plan to move here eventually. I’ve eaten in lots of different places, from macdonalds to 4 star restaurants and genuinely, this is the best so far. I’ve been in 3 times and the food has been fantastic. Huge menu and the food that’s served is well cooked and the portions are big. I’m a fussy coffee lover and usually have to ask for an extra shot at least. The latte was perfect, without having to request the extra shot. Staff are lovely and whoever does the cooking is doing a great job. I’ll be in many more times.

Took my kids here and everything is amazing the service is great they got balloons when leaving and the food was so good for the price I travel from Manchester and love going here 10 out of 10

Came here for lunch and had the all day breakfast with pancakes it was mostly a good breakfast and a good cappuccino. Friendly service.

Terrible customer service...cappuccino was awful and when I got it back...still awful and no apologies, only statement she made was I put 3 shots in it...daughter couldnt eat her pancake as tasted of soap but after waitress attitude, felt it useless to complain. Worst service ever in our local area.

The cautious eater is visiting a friend in Elgin. I thought this place would have a 'real' name but it does what it says on the tin. So I had a 'wee' chilli and rice! It was OK, nice to have some real food having just got off the Sleeper from Crewe. Pancake next visit!

My wife and I have recently moved to Lossiemouth - what a way to be ‘welcomed back’ to this country by tucking into a good old fashioned Scottish Breakfast, truly loved it!

Don’t get me wrong, the staff are always LOVELY! They are so wonderful with the kids and always smiling.

Fantastic service, good food and lovely milkshakes!! Visited quickly for a brunch and wasnt disappointed. Staff are very friendly and it almost gives off a family run vibe. We will be back

Enjoyed a lovely lunch here with family. The young chap who served us was friendly and made us feel very welcome. All meals were lovely and the portions were plentiful. We even got plastic cutlery for the kids which was a nice touch.

horrible, don’t go here, worst panecake, milkshake and coffee ever! dirty, terrible........................ never again!

We had a terrific family experience here with good quality food served quickly and efficiently. Great value for money and a definite for a return visit

Stumbled across this place when loooking for lunch during a bike tour. Paninis are actually toasted baguettes, well filled and served with a good portion of chips, ideal for hungry cyclists and great value at £7.95. Service friendly and not too slow.

We have been to Pancake Places in several places in Scotland and never been disappointed. The Internet states that the Elgin restaurant closes at 5.30pm. We arrived with our 3 year old granddaughter at 4.30 pm to be told that the kitchens were closed and that the website was wrong and out of date. The chef agreed begrudgingly to cook a plain pancake for our granddaughter and we had a piece of cake each, but we were very disappointed that a Pancake Place should have been reduced to this level of service.

Lovely freshly prepared food really enjoyed our Sunday lunch here staff very friendly kept smiling even though in a clumsy moment spilled a glass of coke all over the table will definitely come again

Leckere Pancakes oder Omeletts, mit Zutaten je nach Wunsch. Echtes, authentisches Restaurant mit sehr nettem Personal in der City of Elgin.

We wanted a light breakfast, so ignored pancakes as too expensive. There was a deal on tea and rolls, so that's what we ordered. Scrambled eggs were too dry. Bacon ok. It all turned up quite quickly. So I was able to avoid a half hour parking ticket. Would we go again? No.

Nothing fancy but good for a fairly cheap, comfort food, lunch! Staff take time to ensure meal is to your satisfaction. Service is quick too.

I visited this place with my family and we sat down to a dirty table of which we had to ask the waitress to clean, we then ordered a coffee to start and said we will order food afterwards, the waitress then proceeded to say "can you please order drinks and food together or not at all" so we have a look at menu and did just that.

Previous visits here have been good but last time not so. Staff could not care about customers. Food arrived after 30 minutes. I ordered Panini and cold baquette arrived. When I questioned this was told the menu said our Paninis are cold Baquettes. Getting on in years but I can still read a menu and did not find this to be so on menu. Brie was cold and still had skin on. Reason I ordered Panini was so filling would be hot. Cranberry sauce was just dolloped on top of Baquette. Looked like they were trying to hide Brie skin and far too much of it. Partner ordered Chicken Curry pancake and is was cold. Waited to pay bill whilst cashier and other member of staff discussed their week end. Really disappointed at demise of this place and def won't be back.

Visited here on Saturday morning, it was bitterly cold outside but we received a warm welcome inside. Quick and cheerful service and served a good breakfast. Just what we needed. Will visit again next time we are in Elgin.

The food was very good but did take quite a while to come out. Some of the staff were questionable, but Douglas Miller was outstanding. He was so good we had to ask his name to make sure we mentioned him personally. He was very helpful, especially with our little girl. Good job, Douglas. If I had a business in the area I'd try to poach him to work for me.

I quite liked The Pancake Place but recently it has gone quickly downhill.

Absolute rubbish just a pile of mess with quarter tomatoes never ever again will I go here for that rubbish

Nearly £9 for a pancake with jam and butter and a cappuccino. Total rip off. Surroundings are tired and could...

Una pequeña cafetería con menú fabuloso, los panqueques son enormes y la sopa deliciosa. El café fue el mejor que hemos tenido en Escocia!

Las tortitas de tocino apilador era increíble. Gran cata degustación y bacon, grandes tortitas increíbles. Bien vale la pena el precio.

Visitamos aquí en un concurrido almuerzo, el servicio era excelente, muy amable personal, sabían de su trabajo, tuvimos tiempo para los clientes y nos hizo sentir a todos bienvenidos. El menú era de primera clase y la comida en sí era genial! Realmente me gusto...

Fuimos a por un poco de desayuno. . Si,. Fue un interesante edificio largo y angosto con varias ideas, etc. tablas de diseño cabinas Así que no tema en general real. La decoración es un poco vieja pero la comida era buena. Tuve el estilo canadiense pancake pila con tocino y salsa de maple. Pedí el tocino esté bien hecho y fue hecho a la orden

Late morning, a stack of pancakes with syrup and a mug of americano that were cooked to order. Extensive menu that I didn't examine in great detail. Wi-fi available, code on menu blackboard. Staff friendly and a nice place to eat.

The staff are very nice nothing is to much for them, the food is very good too and its not just pancakes they do and there milkshakes are out of this world

Went into the restaurant at 4.15pm yesterday as not one member of staff was about to seat us we waited 15 mins and still no one was about so we left the restaurant. I was very disappointed that I had travelled from Inverness to Elgin to go to your restaurant and not one member of staff about.

Went with a friend, we were greeted by a nice young waitress who seated us in a booth near the front of the restaurant. Our order was taken quickly but found it was quite a wait for the food to come, and when it did one dish was cold and the other was tasteless. Having found the food unsatisfactory, we informed the waitress who was very apologetic and encouraged feedback on all the food and who then informed the manager of our feedback.The reaction of the manager was the worst aspect of the whole experience. She dismissed our complaint and placed the blame for the bad food on us, despite the fact that one of the dishes was cold to the touch. We swiftly paid for the drinks and small portion of food which was edible and then left. Absolutely would not go back and would not recommend.

I took my wife and 3 small children here for a family treat. The kids really enjoyed the pancakes and the milkshakes. The staff were very friendly and the service was good. We've been here before and will be back. It is located on the high street near the St Giles centre. It has high chairs available and the disabled toilets have a baby changing area. The portion sizes were big but they didn't mind giving extra plates so we could split one portion between the 3 of the kids.

The menu at the pancake place is very good and based on price I think it is quite reasonable hence why I have given 2 stars instead of just the one!I visited on two occasions over the past few months, I like to give places the benefit of the doubt if the overall experience wasn't completely terrible!I visited with my children! I have to say the children's menu is very good and very varied and like other places they get given crayons and it keeps them amused whilst waiting!However the wait is ridiculous, the staff and the service is absolutely terrible! The staff are busy gossiping about customers and not paying much attention to the customers! The first time I went we waited for 20 minutes and it wasn't busy! I was just on the verge of putting my coat on when a nice young girl came from the kitchen and served us! The staff that were in view were too busy chatting to each other! The food was good on the first visit! I could not fault it! But I didn't have all day to wait and was by the end of my visit rushed for time due to the lack of customer service/wait!I put my visit behind me and decided to go in again with my children as they had "scotch broth" advertised and I really wanted a bowl of home made soup!Never again! I ordered Scotch Broth and it had sweetcorn in it! I very much dislike sweetcorn and I have never ever heard of anyone putting sweetcorn in scotch broth! This is totally unheard of! It ruined my appetite and the bowl of soup I was really looking forward to! I was sitting next to the till! And furthermore it put me off even more when I heard the staff slagging off customers! The staffs manner is totally unacceptable! And very off putting!This could be a great place! If the staff pulled their weights and possibly had some customer service training! Oh and the sweetcorn in the scotch broth!I won't be returning again! Sorry! I try to be as honest as I can and this is a negative one for me!

Visited with family and stood for over 10 minutes while a young girl cleaned a table never acknowledged us or apologised for our wait. Another staff member came out and apologised and said they where really busy however there were plenty of empty seats. Finally got seated to be told our food order would be a while as the kitchen was very busy. Food finally arrived and the 'fresh cream' was sour. Won't be back.

Went for breakfast of four items - took a long time to come - didn't seem that busy. When the breakfast did come it didn't look too brilliant - was hungry so eat it.Went to pay and she tried to over charge me, she asked if everything was ok - just remarked very slow.Need to speed up on service of food and presentation.

Came here with my two children as we love pancakes and the name sounds very promising, and on walking in I should have known better as the waitress that served us was very dour faced & unfriendly and the decor inside was tired. Anyway we went on and ordered our food, kids had a sort of make up your own pancake desert and chose sauce, smarties and icecream, I chose toffee and apple cinnamon pancakes which sounded amazing. And a pot of tea. Well it wasn't amazing. I'll start with my pot of tea. I didn't think you could really go wrong with that but the pot had a broken lid that didn't close properly, and the cup was speckled with grit where it had been through a dishwasher that needed a good clean out. I know that as I have worked in a restaurant and have seen this happen. Tea despite leaving it for ages was still as weak as dishwater. Cheap tea bags I assume.Kids pancakes were £3.99 each and they got about 3 tiny pancakes with fake Smarties, a vile tasting chocolate sauce and very cheap tasting ice cream. You know the watery white kind with no creamyness. The littlest child wouldn't even eat his chocolate sauce and he'd usually eat anything with chocolate. Mine turned up and it saddened me how crap it was. Tinned apples and 4 tiny pancakes, toffee sauce and a scoop of that crappy ice cream. £7.99. The only saving grace of the experience was one very nice waitress who seemed lovely who we spoke to us on the way out and the kids got a balloon each. If you are that neck of the woods go to Starbucks as it's right near by, staff are all lovely and it's far cheaper and better quality that here. Never thought I would refer to Starbucks as the cheaper option! (And if I was that nice waitress in Pancake Place I would jump ship as that is a sinking vessel if ever I've seen one!)

We enjoyed our visit. Were seated quickly and the booth seating although looking a little dated was comfortable. Maybe a touch up of the existing chairs and tables could be done but I'd not suggest swapping out for chairs.They don't make it easy to find a menu online in advance of going but the menu is availible outside and on the tables.We both picked up a fried breakfast, mine the larger. the sausages and bacon were good, I'm really glad the black pudding was cooked "rare" or more that it wasn't overcooked like you commonly get. the haggis was nice as were the beans. Personally we both found the mushrooms very dry, I normally slice mine and fry in butter to keep that moisture but these didn't look appealing. The taste was still fine, call it personal preference. Perfect amount of maple syrup for the pancakes and a perfect stack, nice and golden.The milkshakes were really lacking ice cream, it really just tasted like milk and oreos. I expected a thick, ice cream milkshake. It was tasty but just not what I expected.Nice to see contactless in use, shame I couldn't use my Amex. It all came in at £23.05 which for me is a good price for what we got. I certinly left satisfied and well fed.

Soup of the day was tomato.tasted horrible.very over priced.£3.50.medium fresh orange £2.50.tasted as if it was from a cheap carton from a supermarket.just a few other costemers in,service is very slow.almost ended up walking out.only came here cos its sunday and most other places were closed.but would not recommend or come back

Went here around 1030 am as no where else open for breakfast. Only two waitresses on and it was quite busy. Service a bit slow but very friendly, a bit expensive for what it was. Breakfasts although done in deep fat fryer and cheaper items it was freshly cooked. Would go back as service friendly. Could do with another waitress on as busy before another started at 11am. People were walking out cause of wait.

After picking up our grand daughter from school and a brief shopping expedition, we called at the. Pancake Place for a snack.The seating near the entrance and tables were too low, although we were offered seating further into the restaurant. Service was reasonably quick and the two waitresses that served us were very friendly. However I felt prices were on the high side and the pancakes were ok but nothing special.

Visited for our lunch place has never changed however the service and standards certainly have. Was seated promptly however after having placed order for two soup and Sandwich deals proceeded to wait 20 minutes for it. Then soup was gloupy and lukewarm. Sandwich was limp and unappealing. 10 minutes after notifying waitress about soup temperature was still waiting for it to be replaced ended up walking out. Definitely won't be back. Shocking.

Visiting our daughter and on her recommendation we visited the Pancake Place. Friendly staff and quick service. My wife had soup and a sandwich, my daughter pancakes and I the BFG burger. All hot, fresh and good value. Well worth the visit and would recommend.

First and the last time here...Place itself is ok, booths are nice, place is rather clean. But food and service are not so good. Waitress made mistake with daughter's order - fortunately correct one came quick. But that's the end of good news. I ordered veggie burger - which is a plain bun and burger, no tomato or lettuce, cheese has to be order as an extra, which I didn't know. Daughter had mozzarella and tomato panini - small baguette baguette halved and filled with cheese which is not a mozzarella for sure and quarters of tomato. Hard to call it a panini at all. The only good thing are chips.DisappointingWe weren't charge for drinks though - as an apology for the mistake in daughter's order

Very few restaurants were open on Sunday and we picked the worst of them -a round of sandwiches on not very fresh bread and ghastly margarine followed by huge, tasteless pancakes - good grief you would be hard pushed to find worse food at the price they charge - it was £20 for this damned rubbish.I would say avoid like the plague.

Avant ou après la visite d'une distillerie (ou entre deux visites...), arrêtez vous à Elgin, petite ville sympa. The Pancake sert des bons petits trucs, salades, pies, et les serveuses sont adorables !(j'avais promis de l'écrire !)

Used to come here quite often and it was ok. Never been anything special, but today was shocking. Daughter had sausages, chips and beans and they were just cheap fried to a crisp sausages with greasy chips and cheap beans. I had a burger and there are some burger vans that serve better meat than the burger I had. Overpriced for what you get so I won't be returning in a hurry. Unfortunately my usual restaurant was closed for a refurb.

If your just looking for a breakfast deal this is the place, you are met by a friendly member staff , shown to your table offered a drink while allowing you time to look at the menu before ordering, service is quick and pricing is also good , located on the high street Elgin

My family and I had breakfast here recenlty and found the staff very friendly and helfpful. The service and food was faultless and would recommend this palce to anyone.

Went for a lunch date with my friend since we hadn't been for a long time. All in all the food is lovely. However we will not be returning. When we had our lunch we decided on desert and didn't get the menus for a long period of time. Then the staff made a mistake with the order which caused chaos. The prices are ridiculous especially £7.25 for a pancake with a bit of sauce. The staff just made the experience so just awful. However there was a nice young woman who was very friendly and helpful so the place hasn't completely lost its charm but we will not be returning.