The Pancake House in Central Bedfordshire

Food was awful. Not one of the 8 of us enjoyed any of the food. Staff were attentive. Portion size was ok but very overpriced

We were really looking forward to this but it was a bit of a let down. The waitress was more interested in flirting than serving and didn’t bother to tell us items were off the menu until we ordered them, then stood over us waiting for us to choose something else which was very stressful. The pancakes when they arrived were ok. My husband had a savoury pancake which he said was good, but the pancake wasn’t very warm. I ordered my daughter pancakes with a side of blueberries and strawberries… she got about 3 strawberries and 5 blueberries which wasn’t very impressive. I ended up choosing the banoffee which was tasteless apart from sickly sweetness and my pancakes were cold. We also got a side of bacon which again was cold. Getting the bill was an ordeal as the waitress was once again busy flirting. Would not book again as I could make better myself.

Worst service ever at a centre Parcs pancake house. Sullen waitresses who were more interested with chatting about their weekend, or eating to bother with the customers. One especially, a shorter lady with a long dark plait really did not want to serve anyone and made us feel very unwelcome. Took us about 20 minutes to get someone’s attention just to get the bill. Definitely will not return.

The furniture really needed wiping down - all of it. The dining area was generally dirty and untidy - short of a good clean everywhere. The service was chaotic and slow - took 38 minutes to receive our simple order of 2 pancakes. We could see the waiting staff by the counter, so the problem seemed to be in the kitchen. A customer nearby had a dog that she put on her lap, so the dog was at the table. When staff approached I expected them to ask the guest to keep the dog on the floor, but instead, she stroked and handled the dog, even round its mouth, then did not wash her hands before going on to place cutlery and serve food. The dog remained at the table. When our food (pancakes) did arrive they were dry. The American pancakes were overcooked, powdery and had been cooked in a dirty pan, the Dutch pancake was dry. Both were lukewarm. No staff checked on us during our food. When the staff did speak to us, only to order and bring the bill, they were friendly - but overall - poor service. After paying, we asked to see the manager but none was available - perhaps going some way to explaining why the floor was so disorganised. A supervisor did speak to us, saying she was ‘not a manager, manager’ but she could speak to us, whatever that means. A waitress loitered nearby, clearly to eavesdrop. This was not dealt with. We told the ‘not a manager, manager’ the problems with the service and hygiene. The response was that it’s because it was busy, sorry. She asked how the food was and I told her. She just said ‘sorry - enjoy the rest of your day. Maybe it’s poor management that is the problem here. We hadn’t withheld the service charge, feeling it may be unfair on the overworked staff who beat the brunt, but on reflection maybe we should have. It may be the only way to get this company to provide customers with the service and food they are paying for. That, and reviews like this. All the problems could be rectified easily, but they don’t seem bothered. The Pancake House is not cheap and was a really poor experience. I regret paying the bill- I wish we had left without waiting so long for such poor food. I would avoid it - go elsewhere where you can get much better for much less.

Mid afternoon snack as a party of 10. We managed to get a table and spent around an hour there. We all went straight for desserts ranging from traditional pancakes with lemon to waffles with ice-cream and milky bar pieces. Waiting staff very helpful and everyone enjoyed their food

Just awful, don’t bother. Great if you like cylinder foam tasteless ‘pancakes’ at ridiculous prices. Service slow despite it being pretty quiet, they took a while to clear our initial serving of drinks & ice cream before bringing out the mains, we had to ask them to clear the table. Staff hanging around chatting. Centre Parks, sort it out, we were expecting a better experience than this!

I've been here in the past and the pancakes were a decent size. Probably you would struggle to finish it as I have. Now, forget that. Service was slow first off. Took 25mins to get food even though it wasn't that busy. Now for £13 you get 2 tiny pancakes with a tiny spray of cream. We got blueberry and a banoffee. Basically a couple of spoonfuls of jam put on it. No actual blueberries and banana slices that was nowhere near a full banana. They even use the old plates which used to match the pancake size. Now, less than half the plate is taken up with 2 pancakes. The waitress saw my face when it arrived and apologised immediately before I even had a chance to comment. 5mins later when another waitress arrived to ask if "all ok" I said it was pathetic and looks like kids portions. She smiled and apologised. One blueberry, one banoffee, coffee & Pepsi( glass full of ice) was £32.90 including the 7.5% discretionary tip. I was stunned and feel like I was mugged. Quality wasn't great neither as they were rubbery. Save yourself a LOT of money and avoid. Sheer greed and sasky every restaurant is the same poor quality with extortionate prices. Think packet £1 for 6 pancakes from Tesco, Asda that's the size.

We have always enjoyed the food at the pancake house and I think it was previously one of the better options at Centre Parcs. However, some significant changes to the way the food is made and the quality meant that we really didn’t enjoy our meals at all. Firstly, like many of the other reviewers, we were disappointed to see that many of the savoury options have been removed from the menu and it is now far more boring. Secondly, the pancakes we ordered were very different to what we’d previously had there. Rather than having a good amount of nice topping cooked within the pancake, the restaurant seems to now just cook little pancakes and slap some toppings on them depending on what has been ordered. For example, the banoffee pancake used to have a caramelised banana cooked inside it and plenty of nice cream etc. on the top. It now appears to be a smaller serving with a more limited number of toppings plopped on top of a pancake. The pancakes themselves are not very nice as they were very dry and poor quality. The sauce on the pancake was pretty disgusting. We really missed the old forrester pancake. Restaurant decoration is ok but I preferred the cosy old style. Service was reasonably good. We didn’t actually cancelled our second booking there after this meal as it was so poor. Please return to the old style! I see from the other reviews that I’m not the only one saying this…

This is our sixth family visit to centre parcs but our first to Woburn. We have visited the pancake house previously, so we knew what to expect or thought that we did! We were shown to our table by an unhappy looking member of staff, not the normal friendly greeting. Two of our sons ordered hot chocolate, but the machine wasn't working, no hot chocolate. When the drinks arrived, the four coffees were all lukewarm. Luckily, the teas were hot. I ordered Dutch apple waffles when it arrived it was pancakes. Fortunately, everyone else had the correct order, but everyone complained that theirs were hardly warm. I thought I would be lucky because mine had been returned the pancakes would be replaced with a fresh hot waffle, but mine was just colder than everyone else's. When the bill arrived, the £30 deposit hadn't been removed. I asked the waiter to correct it. When he returned will the new bill he had only removed £20 I had to point out I had paid £5 per person, 6 people = £30 he did get it right eventually. The cost was £99 for a very disappointing cold family breakfast

This was an awful experience. We were told that there would be a half hour wait when we arrived for food. It was infact 50 minutes to food arriving. I was asked about an allergy when I got there and the waitress looked taken aback and put out. I have a milk allergy. When my meal came it was totally wrong and I had been very specific and asked the waitress to say it back to me on ordering. By this time the kids and adults were starving. They agreed to replace straight away however after 10 minutes other big table orders were coming out. All the family had finished so I asked to cancel it. Then the bill was wrong and the waitress had to get a manager to correct it which took another 15 minutes. My husband said the food was average and pancakes smaller than 2 years ago when visited. Such a shame as we were all looking forward to it. Staff really need to show they care about the customer at Woburn

Both service and food was excellent. In terms of centre parcs it was also better value than some of the other restaurants. Would definitely recommend for breakfast!

My husband and I went in to grab a cup of coffee so we could stand outside and wait for the rest of our group on the zip wires. The staff were very rude, incredulous that we had the nerve to ask for a cup of coffee without prior booking. Not friendly or customer oriented at all

Don’t bother. Waited 45 minutes for our food including my son’s one single crepe with lemon and sugar that cost a shocking £9.50. Portion sizes are tiny and prices are extortionate for what you get. The restaurant was packed and service was slow due to an overwhelmed kitchen but I guess with it being in Center Parcs they don’t need to rely on repeat custom. Water is served in a paper cup…thought I was in a restaurant not a fast food joint. Came in for some American pancakes but there’s nothing American about the food in this place. Disappointing in all areas.

We came here five years ago and it’s gone downhill. We waited over 1 hour for some pancakes and the order was wrong and one of our party didn’t get their meal we had to chase it. Chairs had old Pepsi spilt down the side. No staff. Not great and they add a service charge in automatically which I don’t mind paying for when it’s been good. Menu not as good as 2019

We went there for lunch. We were given children’s menus for our daughter (8) and son (11). The children’s portions were very small and both our children left hungry. Our son ordered a pancake for his main which was literally one small pancake with syrup and cost £8 or £10 as part of the meal offer. When we complained about it, we were told that the menu had been changed recently and the portion sizes for children had been made smaller to reduce waste. While I know some children don’t have big appetites, I think it should be made clear how big the portion sizes are on the menu. I would definitely advise ordering from the main menu for children over 8 with bigger appetites. The staff did give the children bigger desserts as a response to our complaint and the staff were friendly. I wouldn’t return though as I think it’s very over priced for what you get. Disappointing.

We was looking forward to trying the famous pancake house but left disappointed… service was poor… expected better from a centre parks restaurant but let down by this one… could be so much better if the staff cared…

A really poor experience unfortunately. A shame because the other restaurants were lovely. The service was non existent and when I did finally flag down a waitress she was completely disinterested. We left shortly after and ate in our lodge. Much more enjoyable !!

Food was inedible and staff rude and slow. Living off their reputation and of course a closed market as it is inside Centre parcs.

This is our first visit back with the kids who are now adults and we had prebooked which is essential even for an off peak time of year. We came late morning thinking we would beat the rush but we were wrong. Lots of screaming children sat near to a soft play section, so not the place really for a catch up. We ordered drinks and £3.25 for a black coffee would not be too bad if the coffee was strong. I have had coffee at a couple of other places here at CP Woburn and the general theme seems to be weak coffee( to make more money perhaps?) My blueberry waffle with cream and ice cream was nice but over £9! Pancakes are not a "side stack" with the ingredients but within 1 large pancake fyi. 6 people with drinks for pancakes and a waffle= £93! Yes we had a choice not to go and yes we knew that CP has always been a bit pricey but this was terrible in terms of value for what you get. Staff were friendly though with 7.5% service charge always added to the bill

We had a lovely meal out at the pancake house made even better by our server Malc who was attentive and kind- just what you would want from your waitor. Thank you malc!!

Booking was straightforward on the app. Were seated quickly. Ordered The NewYorker. Pancakes were good but simply not enough maple syrup. Also had the Banoffee stack which had very little banana/chocolate sauce/cream and was left with the last few pancakes being without any sauce or cream so was dry. The pancakes were tasty though. Unfortunately the made issue was with the American breakfast savoury pancake. It came out quickly but it the dough was raw. As soon as we saw it we new it would be bad. My adult son tried it but it was inedible. He had asked for the baked beans to be on the side, which they were but there was a hair in them. This hair did not belong to any of our party. The server was mortified. She replaced the meal. The next pancake was better but still fairly undercooked so my son ate as much as he could. The knocked the cost of that meal from the bill but they still left the 7.5% service charge on the bill. I asked them to remove this charge which they did. Overall we felt a bit underwhelmed with our first visit. I did read the reviews prior to booking and was aware that there were very mixed reviews. We just got unlucky I guess. I certainly think the price they charge is crazy for what you get but wanted to give it a go. Would not go back.

One vegan pancake option and it's vile. Otherwise just nachos.. Otherwise seems fine for non-vegans.

We visited The Pancake House twice during our stay at Woburn Centre Parcs. Both times the food was delicious. The restaurant and toilet areas were both immaculately clean, as was the whole of Centre Parcs. A special thanks to our amazing server Mateo, who was lovely. Really friendly, and informative, explaining how the food for gluten free customers was dealt with (we had a recently diagnosed child with us).

We had our final breakfast here just before leaving as the wife is pancake crazy. We were both very happy with our food, one pancake and one omelette. The staff were so friendly and helpful. Definitely worth a try.

The cutlery was filthy. Even trying to clean it with the serviette didn't work 2 of us had the breakfast pancake, neither of which was cooked properly This was after waiting over 30 minutes to have our order taken

Amazing food, great service. I would definitely visit here again if I was to come back to Centre parcs.

Went here as a family group with two dogs. Had range of savoury and sweet pancakes- all delicious and arrived quickly. Very friendly service - dogs made to feel very welcome - offered water. We sat outside - really nice seating area. Wasps were annoying, but staff spotted this and offered us to move inside. Great experience.

Terrible service. We ate out several times during our recent short break at Center Parcs. This was the worst meal by a long shot. The whole restaurant was really dirty with left over food left on tables, chairs and the floor. The member of staff (male, long hair in pony tail) who served us was lazy and rude, spending their time gossiping and walking slowly around instead of ensuring customers had a good experience. Service was very slow. There was no pleasant chit chat, he barely acknowledged us, and the member of staff who served us made us feel we were a chore. Lots of sighing and smirking. Our food was brought out without cutlery and another member of staff was very apologetic and went to find some. When it did arrive our ice cream was liquid and the cutlery was dangerously hot (assume it had come straight from the dishwasher). We had to hold it in napkins to avoid burns! We asked to remove the 7.5% service charge that CP now add to all restaurant bills. They are obviously not confident enough in their service to leave this to the customer's discretion. We were made to feel very guilty about this request and the staff member refused to speak to us following this, simply thrusting the card machine at my husband.

Lovely food! Perfect for both the kids and adults would really recommend! Fantastic service even with very busy restaurant.

Family lunch. The sweet pancakes were fabulous, one traditional and one American style stack. The savoury pancakes were good too. There is seating inside and out but we were advised against sitting outdoors as they were having problems with wasps. Staff were pleasant and we were served promptly. We booked in advance but there were lots of tables available so it might not be vital that you book (this was during term time).

Awful experience. Waited over 45 minutes for terrible food. No cutlery. Had to flag down a staff member who was too interested in talking about their weekend with other employees. Do not recommend.

Wow what can I say, the food was amazing, we had a breakfast omelette with mushrooms, tomatoes, sausages, bacon and of course egg and baked beans on the side with toast. For a sweet, I had a strawberry stack of pancakes with strawberry jam and cream.

We visited the pancake house on the morning of our last day here as we had been here once before and service and food was very good thanks to Malcom he was lovely and friendly throughout our whole experience. We got here at about 11:30 on the friday morning and we sat down and ordered. Our food took about 35-40 minutes to come out and when it did come out only 4/5 meals came out first and my sisters pancakes were stale and the maple syrup had a film over as it had obviously been waiting in the kitchen for a long time. We then had to wait another 15 minutes for the other dish to come out and it took another waitress to realise that we were all waiting for the other dish and then she walked into the kitchen and came out with it straight away which obviously means once again it was just waiting on the side all this was whilst we watched another table of 6 behind us get served however they sat down after us! Apart from this, the other dishes we had were very nice and all waiters were friendly.

Last day breakfast, not too busy at 9am. Pancakes good, decent portion, lots of toppings. A couple in the group had omelettes which were very bland. Overall a good visit and will be back.

Always finish off our trip with a visit to the pancake house for breakfast on our last day. Staff very nice. pancakes yum!

We visited twice in our week at Center parcs and both times enjoyed the food and service. Our little one enjoyed vanilla ice cream too and the colouring!

We love the pancake house at Center Parcs but this one let us down. 1 pancake was underdone and eggy and considering we had pre-booked we were seated not by a window but right by the kitchen. There were 5 of us crammed into seating...

We had a superb brunch today as a family of 6, pre-booked online, orders taken quickly and food arrived piping hot very swiftly! We had a variety of sweet/ savoury pancakes and an omelette - all getting s big thumbs up! Special mention to Malc...

Our stays at Center Parcs usually end with lunch at the Pancake House and this one was no different - apart from us now having a one year old French Bulldog. Pancake House is dog friendly - for well behaved dogs - and ours was...

We were ignored for 25 minutes before having to ask a waiter if we can place an order. My husband was ready to give up and leave. This was surprising given the restaurant and staff were not busy! They were stood around chatting. It was...

It didn't start well as our first table was by the ever-opening door on a very cold day, but we asked for another a second time and were moved to the back of the restaurant - which the kiddies loved as it was next to...

What a fantastic selection of gluten free pancakes and Belgium waffles and savoury pancakes, amazing, amazing I couldn’t believe it, I have never stayed anywhere with so much selection of Gluten Free foods, I will definitely go back to all the restaurants in Centre Parks...

Came here for breakfast for a treat, staff were friendly and helpful but afraid that the pancakes were disappointing. They came out pretty cold and tasted like packet ones you put in the toaster. Coffee and hot chocolate were also a let down not any...

Visited for breakfast four adults and two children. Was not very busy service was good and food came out hot and delicious. Is pricy (£110 for our meal) but you get a lot of pancake. We sampled Black Forest stack, simply maple stack, Dutch apple...

8 of us dined. Slow service - warm food and those of us that had omelettes agreed that they were tasteless. Better off cooking pancakes in your lodge!

Would have been nice to have been offered bottomless coffee but the pancakes were, on the whole, well received by the family. Staff were pleasant enough although I did have to wait 15 minutes for a mid meal coffee.

Yet another disappointing restaurant. What’s happened?! Waited near on 40 minutes for a card machine. No good if you’ve got bookings for other activities- staff were just milling around doing nothing whilst we were waiting. Chocolate sauce is Minimal if you want an actual portion...

Food was absolutely horrendous. Unable to provide omelettes as oven not working, chef clearly incapable of making an omelette in a pan! No alternative milk, service ok but saw tables being ignored and having to shout for attention. Best advice shut and open something new...

We had made 2 reservations, 1 for my special birthday at 10.00 and the 2nd for Friday 14th January at 10.30 (departure day) The Pancake House is based at the Waterfront, map reference H4. The waitress gives you a menu and you then scan the...

Breakfast for 6 one morning during our stay. Service very friendly and efficient. Belgium waffle with blueberry compote highly recommend. Highly recommend.

Our pancakes were a little dry. One of us had an omelette which was good but we had 3 benofee stacks and they were dry with not much filling. We visited 3 years ago and it was fabulous - a bit disappointing for a return...

Greeted by someone who did not want to be there and shown to a table and then firgotten about. Reminded them and they served and brought the food which was a very doughy pancake. Incrdbly disappointing. The rest of the staff also appeared not to...

Table minging which I cleaned myself . Ordered both savoury (starter) and sweet (dessert) however the dutch apple waffles came first ?? Young waitresses were rude and walked away , Over priced for what we had when you consider the ingredients

Food was alright but service was terrible. No asking for another drink. Asked three times for a child’s pudding and never came. Asked for a straw which never appeared. The floor and table inside the restaurant was dirty. Would not recommend if you have other...

The pancake house is definitely a must-visit when at Center Parcs. The pancakes and waffles are delicious and so filling - only go when you are really hungry & don't intend to eat again for several hours! Amazing flavours and choices, so delicious!

We went for breakfast and everything was so delicious! I got the banoffee pancakes and would highly recommend for those with a sweet tooth!!! Our server was Malcom and he was such a lovely man and always had a smile on his face :) The...

We came on the 14th Sept at 11am for a treat for my birthday. First, we were ignored by the 2 staff cleaning tables. 3 more tables were sat after us, closer to the till. They had their orders taken and giving drinks before our...

Having eaten at the Pancake House in other Center Parcs, we already knew what we liked. The New Yorker stack had a generous amount of syrup and bacon. The hot chocolate was very disappointing and the latte undrinkable, which was a shame! Rosemary was hospitable...

We booked a table for a breakfast on our last day good food wide choice available very friendly staff to assist

Terrible experience. Used to be lovely but really gone downhill. Dirty tables, bits floating in coffee, ice in milk chocolate drink (same drink served at sports bar, no ice) making it undrinkable, dirty cutlery, no spoon with an ice-cream desert (fun watching my daughter try...

Breakfast order came out wrong, drinks never came out until the end of breakfast. Shocking start to my sons birthday .

After reading some of these reviews we were a bit concerned, however we were seated immediately on a table outside overlooking the lake as requested. Our waitress Claire took our order promptly and the food arrived in a reasonable time. Pancakes were delicious. I will...

We’ve enjoyed every meal at Centre Parcs this weekend until now. Firstly service was disappointing as our order was taken after other families that had arrived later than us. We asked why we had had to wait and wasn’t given an answer. Then my husband’s...

We book the Pancake House but had to wait nearly two hours for our meals to turn up. We we were waiting to be shown to our table, the couple in front of us had not booked but we're told to come back in 40...

We were seated quickly but it took more than half an hour for anyone to take our order. We were sat for more than an hour before our food arrived with no apology for our wait. The food was however, amazing! We were then left...

It’s our 3rd trip to Woburn and we always visit the Pancake House, the kids love the pancakes and waffles. Not sure what’s going on with Rosemary on front of house though, we visited on Saturday and hadn’t booked, the place was fairly empty, especially...

We had the American stack of pancakes with maple syrup and bacon. Utterly divine. Lovely, friendly staff. Children welcomed and catered for.

Booked this restaurant for a family breakfast at Center Parcs. Nice and clean inside but you can only order food through a QR code (some many people struggling) staff were pleasant but the food was very average. I know this type of food which is...

They got our order wrong and then tried to fob us off with some nonsense about the cookie dough being inside the pancake mix like we were born yesterday. The staff were very young and very rude - assume no actual customer service training, and...

Our booing was make online and we were seated at this time. The new system Means you now order your food via the website which means no staff interaction. The food was lovely as expected but trying to get any member of staff to clear...

Lots of people raved this place and we were impressed with some of the choices made in our group of the pancakes chosen. I chose just a simple lemon and sugar triad pancake and it was quite doughy, and cold on arrival. I make better...

It was cold, not filling at all. It sounded a lot better on the menu. Better off having the waffles or pancakes

Have grown up with the tradition that as soon as you touch down at Center Parcs it's straight to the Pancake House for food. The food was ok, not amazing, but did taste good. It kind of went cold quick. The prices can be regarded...

We were really looking forward to trying The Pancake House on our break at CenterParcs but it was really disappointing. Felt like a school canteen. The food was pretty tasteless and so was the coffee. It was above average prices considering that was the food...

Awful! Just rated like a cheap children’s dessert menu! Undercooked waffle, cheap cold sauce! Eww! Never again!

Visited the Pancake House as we always do once a year at Center Parcs. This year the experience was as good as usual. We were welcomed by a lady (on her first day) who was so genuine and friendly. Once we were seating the experience...

Special thanks to Kathy and the staff. Great food and treats selection! Nice to have choice of savoury pancake and omelette!

9 of us booked for lunch here today Friday 7th Jan 2022. quickly shown to our tables with menus. We visit Pancake house at least once in our stay at Centre Parcs and know the menu quite well. We ordered and the food arrived pretty...

There were six of us. The menu gave us plenty of choice with various sweet and savoury pancakes. Our granddaughter particularly enjoyed the stacked pancakes with chocolate and cream. Reasonably priced.

Great menu with lots of pancake choices both savoury and sweet. We enjoyed the savoury meat feast so much for lunch we went back so we could try a sweet one and weren’t disappointed

Dry cheese and bacon pancake. How can it be that difficult to make? How can you get it wrong? Stick with the sweet pancakes.

Had to be done once for a savoury and later in the week again for a sweet pancake. Staff very friendly had a lovely time.

We'd booked a 4pm meal, as we wanted to have an early dinner before an evening of swimming. We all ordered a smallish savoury pancake as we were saving ourselves for the dessert pancakes/waffles. When we tried to order our desserts, we were informed we...

Slightly disappointing. The concept is good and the menu looks interesting. The food was ok but pretty basic. Service was a bit slow and the surroundings fairly utilitarian. Lovely location by the lake.

Pancakes with lemon and sugar are nice, but the baked beans ruin the experience. I am disappointed I wasn’t warned. Slightly stingy on Nutella

Super meal with the family. We all had breakfast with a variety of choices and all were delicous! Super coffees and a good choice of drinks.

Under cooked and tasted of raw flour. Sadly we were very disappointed. My husband ordered tge all day breakfast and could only eat the baked beans on top. Very expensive beans !

I would like to say what a lovely place the pancake house is before I went home today I visited this pancake house at centre parc as my car broke down and was not having a good day, they were really busy but Suzy was...

Wasn't quite sure what to expect at the Pancake House, but what most of our party got wasn't it. The bacon stacks with maple syrup were recognisable and just acceptable but were very poor value for money. The meat feast and farmers pancakes had virtually...

I’m pretty fussy when it comes to food and service but the Pancake House does not disappoint. Unlike the chain restaurants here which are frankly a bit tired, the pancake House offers fresh and exciting food. We didn’t have a dessert but if we had...

Came here whilst staying at Centre Parcs. Was really impressed with their Covid procedures. Liked that we could order our food via an app. Plenty of choice on the menu! Food came quickly, looked and tasted fantastic. Reasonably priced too. Definitely recommend!!

Poor quality, small portions and slow service. Majority of Center Parcs food outlets are unimpressive but with a captive audience - you have no choice but to pay the price unless prepared to cook at home.

Small Farmers pancake to start, very small amounts of veg on what was a somewhat stodgy pancake. Disappointing. Shared a Dutch apple pancake for dessert, this was better. Didn't seem good value for money, just the minimum amount of topping to avoid breaking the Trades...

Pancakes good but social distancing between staff was non existent. Furthermore they were more than happy to lean across members of the table to serve food. Avoid if you are worried over social distancing.

All was good; wait staff kept respectful distance; prompt delivery; tasty food, very reasonably priced

I've been to The Pancake House before at another Centerparcs location so knew that this was a must book restaurant before my stay and it didn't disappoint. They have had to introduce strict social distancing measures during the pandemic, but they work well and actually, I quite liked that my table wasn't close to others! I found it annoying having to order everything via the Centerparcs website to limit the contact with staff and decaf options for drinks aren't available on the website ordering system despite a staff member telling us that they were. However, we asked another waiter and he said he would ensure that my Latte was served as decaf and it was. The food was outstanding! We ordered the regular Blueberry Delight Stack and Chocoholics stack and both were amazing and highly recommended.

We eat here for lunch two of the three days we were at Center PARC's. Really enjoyed both meals, cooked well good value for money. The staff were also friendly and helpful.

It had just been refurnished. Tight packed restaurant but the waiter was very efficient and helpful.

So where do I start ...well the pancakes themselves were actually quite nice ...synthetic strawberry / blueberry sauces ..if that's your thing then they were ok ...it was just the customer service where it all went a bit wrong ...Several of the party wanted a half and half ..savory and sweet ..best of both worlds.. and asked the waitress if this was possible ..they were assured it was so the half and halfs were duly ordered... bit of a cock up with a pancake that should have been an omelette And took an age to get rectified..but heh...it was sorted eventually ...food consumed and time for the bill ..all in all came to about 140£ for 10 of us ...which is where the problem came ...3 of the party had ordered half and half but had been charged double ..so full price for each pancake ....which defeated the object of the half and half request ...objections raised ( unfortunately one of the party's voice got a bit raised too ...which was apologised for later ) so duty manager duly Called over.... In THE MOST patronising voice ever she explained ( mansplained ) that the half and half was infact just two pancakes and were charged accordingly and couldn't understand why when we were expecting to pay the price of one pancake ( 9.95 for two halves ) my party Were balking at paying nearly 20£ for a breakfast item ....eventually she conceded that the waitress should have explained it a little better as to how the menu worked and as a courtesy ...tho she didn't feel it should have been necessary as in her words they had far exceeded their level of courtesy ..she reduced the bill by 6£ ....This on top of her demeanor and patronising arrogance was actually more of an insult than anything else ...we duly paid and left ...and won't be returning.To contrast this my party went to Hucks the night previous And spent less ( 120£) on 10 main meals a couple of desserts and alcohol ....And were treated with respect and courtesy ......Do not go to the pancake house...go to the sports bar ....buy your own..do anything but give patronage to the pancake house !

Pretty quiet as you would expect in February. Very pleasantly surprised. Nice fresh pancake, zingy apple, what’s not to like?