The Packhorse in Bromsgrove

Lovely meal that came quick after ordering. Very hot, just the way I like it. Staff very pleasant and friendly, lovely atmosphere.

Very pleasant staff.They were helpful with menu choices.Lovely hot food delivered promptly.Have not visited the Packhorse for a long time and I was very impressed. Will return.

Fantastic service from the time we sat down. We do like sizzling but the packhorse is definitely our favourite. I love to have a steak and it’s always cooked perfectly how I like it. The service was quick and very friendly. Rachel served me and was so thorough,I overheard her mention she was new to another customer but you never would have thought it. My daughter’s food was brought out first as requested with our starters due to her being 5 and a hungry little one. Rachel also recommended the child’s meal deal where she gets a pudding and a drink which was great. Overall a great time was had by us all.

Lovely place to visit, the atmosphere was great and the staff are fantastic and provided an excellent service, will definitely be returning again in the near future

Came here for food and drinks , great food and lovely atmosphere will definitely be back , service was quick and all the food was beautiful.

Although the table was booked hours in advance, was told on ordering that there was a 45 minute delay for food. The actual delay was nearer to an hour! We did see that some people who arrived after we had, were served their food before ours arrived. The disappointment continued when the food arrived, mine was at least sizzling but my wife's was cold. Her lemon and herb chicken was very bland and did not taste of lemon or herbs. The vegetables were full of water, and not sizzling. My steak was tasty and cooked as specified. Some of the staff were professional and friendly, but we were served by a very surly individual. Decided not to stop for desserts or coffee this was a rare treat spoiled by poor food and service. Will not be returning!

First time trying this restaurant, and it was amazing. Staff are friendly, helpful and unusually these days very pleasant. The food was delicious, good size portions, every meal was hot and tasted delicious we were all pleasantly surprised. Reasonable price for good food. Would highly recommend. To the staff thank you for being both helpful and friendly makes a great change to have pleasant servers.

Went spur of the moment with hubby for late lunch. The bar staff all very friendly. The place was very clean . Food - hubby ordered the fish and chips and I had the tandoori sizzler. The fish was very tasty and not dry. The tandoori sizzler was indeed sizzling and very tasty. I had a 40% discount voucher for food therefore excellent value for money. Even without the voucher the food is very reasonable and excellent value. Overall a lovely pleasant experience experience and would definitely go again. .

Went to watch the Euros final, above and beyond, flags and whistles on the tables, great music and atmosphere. Superb service 👌👌

Lovely friendly atmosphere helpful staff food was cooked to just how i like it cant wait to return thankyou for making our experience enjoyable.

I was driving past and saw my dad was there so i popped in and i thought i would have some food but kitchen was due to close i went the bar and asked if its too late and they said no we will take your order and it was lovely not rushed either was very pleased friendly atmosphere and staff helpful. Cant wait to come again x

Amazing atmosphere, could not ask for a more welcoming pub. Seperate section for family outing to drink drinks. This pub has it all....

I have not been to the Packhorse for a long time, for no particular reason but today myself and a friend decided to go for a late lunch. We are glad we did. The Packhorse was clean, the service good and the food was excellent. We had sizzling skillets and the food was very fresh and tasty. We will be visiting again soon.

Food was lovely , well presented. We had desserts after , the ice cream sundaes were even better. We will be coming back very soon.

Flying visit Decided to order a burger One of the best I’ve had in a while Arrived quickly Nice ans juicy Hot chips I had to let cool down Compliments to the chef

Food was lovely. When jon is cooking in the kitchen the steak is always brilliant. Me and my mom both had the rib and rump which I think is new and the the beef rib was cooked fantastically well. It melted in the mouth! Jojo the waitress was prompt and polite and couldn’t do more for us. Wish I had change your offer a tip but was paying by card. Overall again, fantastic food.

Raheem was a great waiter, very kind and friendly. Would highly recommend coming for food - cheap and cheerful but the food is great! Would definitely come again!

Food was hot and well Presented staff were friendly and very helpful good value for money. Desserts were very nice and a nice selection

Visited last Tuesday lunchtime and it was great to walk into a warm and cosy Packhorse - last time the heating was not working up 🥴 so good M&B have sorted it out finally!! I took a retired friend out for a lunchtime bite to eat - great as 2 meals for just £11.75 and a new menu too, the service was great. A big thank you to Helen, Sam and Chloe for providing a warm welcome with their friendly smiles - genuinely happy team that work well together!

Excellent Food & Service. Well organised. Professional & friendly staff. Food well presented. Well Done Packhorse. “We will be back”.

Visited on Tuesday night. Nice welcome. Food came quickly. Pub quality food as expected. Raheem was particularly good, great customer service and attention to detail. Great choice of drinks. Food ok, stay always pleasant

Really good service and very polite staff the food was brilliant i definitely would recommend if you want to go out for dinner with friends or family

have been here for breakfast lunch and dinner on many occasions and have always been fully satisfied with the great service the great food and the great atmosphere.

Great food, great service, great environment, thoroughly enjoyed my meal, family enjoyed there’s, no complaints great place to visit

Great atmosphere great food and excellent service would highly recommend we went as a large family and was so happy with the service and food can't fault it

We quickly popped in the packhorse for lunch , we was very surprised with what we recieved.The food was lovely well presented and was hot. We will be back and visit here again.

We used the Packhorse pub Wythall today for the afters of a funeral, one of your staff Helen sorted everything which took the load off us, Helen was absolutely brilliant as was the food and service. Please pass on our thanks to your team.

Visit this establishment fairly regularly. Always very friendly staff. Made to feel very welcome. Food always good and great value for money. Would definitely return.

Went here for tea last night big mistake just done a 12 hour shift and did not want to cook tea so i booked a table for hubby and myself for 18.30 ,we entered the pub and waited at the desk to be seated after 10 minutes no one came, the bar was busy so i waited at the bar to ask to be seated i was told some one would be with us asap another 10 minutes and eventually someone came and took us to our table, we ordered food Gammon and SIZZLER ,the gammon came slightly warm with eggs rock hard and the sizzler well that was cold and dried up the chicken was cold. I returned the sizzler to the bar ,the Lady said sorry and she would replace it ,well it never came and at 20.00 i gave up went to the bar for my refund and left so i had no tea hence why I'm writing this review this morning as I'm famished. very very poor will not be going again.

we attended the packhorse yesterday (sat 2nd march), we didnt have a good experience at all. One of our party never got to eat due to having to send meal back as steak hadnt been cooked enough, the rest of the party had finished eating and the steak still hadnt come out so asked for a refund. The onion rings looked like they had been found at the bottom of a chip pan, the mushrooms looked like they had been found at the back of the fridge and should have been put in the bin instead of on a plate, the sausage was burnt and the chips were crunchy and over cooked. Overall the meal was disgusting, as most of the meal had been eaten (due to being hungry but not enjoyable) we couldnt get any kind of refund on that meal. It was our first time coming and we will never be returning. i even emailed the pub direct and havent had any reply or apology.

11 of us had dinner here for my son’s birthday today . We had great friendly service .. it’s a very welcoming pub with lovely hot tasty meals .. amazing fish , various burgers .. vegan burgers.. we all had a variety. Our deserts were so amazing and tasted awesome..very creatively made by talented staff .. thankyou see you again soon x

So good things first. It’s not a premium pub and doesn’t have the premium prices to go with it, the food is decent for the price and decently cooked too and arrived without delay The not so great. Went to order food, 2 out of the 3 starters were unavailable, no problem choose something else but asked if there was anything else they were out of and ordered mains, one of the mains and the back up plan were also not available. Eventually managed to order, feeling at this point obtaining the holy grail might have been easier, our reward of the starters arriving, to then be told at our table the add on to the main (ribs) was not available, after much “I can’t give you what we don’t have” and totally missing the point this was about missing expectations not necessarily missing food. Mangaer came over, handled the issue, but I’m still confused as to “the swap over in menu” issue and how that affects us ordering food and then having no clue what they do and don’t have …. Dessert arrived with just one spoon, I had lost the will by this point, I actually think by now this would be a valid interrogation technique for people to just give in, so used a fork. Asked for some cling film for some steak we were taking home for our incredibly spoilt and demanding cats (demanding being the word) and got given a paper bag, having been told they actually have take out boxes. Anyone remember Krypton factor? Walk in the park! The issue is communication not the actual food, this let the visit down, and not really what I expect from a M&B place.

We have used a number of Sizzling pubs in and around Birmingham, but yesterday was our first visit to The Packhorse. It was the spur of the moment decision after finding a Groupon deal online. We had 2 starters and 2 mains. I will say for a Groupon deal the food was extremely good value for money and good quality too! We had service with a smile and a friendly goodbye at the end of the night. Definitely will be returning again.

We had a Groupon deal 2 starters,two mains calamari was delicious and so many pieces and me and my husband we both had surf and turf wow steak cooked to perfection with both lots of prawns my little one enjoyed his food too the manager was lovely I could see they were short staffed but thank you for saying thank you for coming at the end and see you soon that was grea Customer service with a smile we will be back thank you 😊

There were 5 of us no booking they found us a table they said it would be a while short staffed,very friendly staff when the food came it was great I had the normal mixed grill it came on a skillet which kept everything hot one of the best meals I have had for a long time L

Great food and great service! I got the all day breakfast and was well impressed! Needed a rest after but unfortunately had to go back to work!

I am a regular visitor to The Packhorse and always find the meals to be tasty and good value. The £11.75 for two meals is super value as a retired person. Always find that Helen is very welcoming and does an excellent job, her staff are also very pleasant which is why I keep returning back.

Visited The Packhorse on 19/01/24 for a quick lunchtime meal - ordered off the 2 for £11-75 menu (fish & chips + gammon, egg, pineapple & chips) arrived in a timely manner, great value and very tasty. Helen was brilliant friendly, welcoming and bubbly along with the rest of the team who were also fab!

We had a lovely meal for my birthday at the packhorse. The staff were really friendly. Nancy in particular made our time very memorable with her great customer service. The manager Jon was also very attentive walking around to see if we were happy with our meal and needed anything. Overall I would return here for another celebration. Thankyou packhorse

Great food, great beer. Friendly staff! We have eaten at the packhorse a few times, the food is cooked well and always hot when served. Waiting times are good and kids are welcome, always a bonus!

We visited here today quickly for lunch, we both had Gammon on the 2 meals £11. The food was so good , just can't believe the price fir what we got. We will be coming here again very soon.

We have the back room for a family get together the food came out lovely and hot and very good quality and presentation. We had a thoroughly enjoyable evening and will be going again.

Amazing service. Food was amazing and drink quality was top notch! Good value for money. Staff was friendly and approachable and help with anything they can. Lovely pub

Please can the management properly define on entry the exact requirements for allowing dogs into the pub and define boundaries. We are locals and have recently had a puppy. We know that dogs are not allowed in the dining area but we were told that our puppy could sit as long as he was not on the carpet. We obeyed only to be abruptly told by an aggressive manager who we know to move. We did but as a brewery you need to define the area, its not a difficult ask. So we can walk to the bar with a dog in the same area as we had the dog but cant stand in that area please let us know ?

Clean and tidy pub with great good. The kids were welcomed by staff as well as the adults, which is a nice personal touch. Food arrived within half an hour wait like advised it would

Excellent food and friendly staff warm and welcoming atmosphere a place to enjoy with friends and family

We have been regulars of this pub for many years it a recent visit has put us off returning. Lots of tables with unbeaten food and drinks just left on tables with mess everywhere. Three staff behind the bar yet not one of them cleaning...

Absolutely disgusting experience. From the second we entered the pub, the negative attitude on the faces of the staff was clear to see, especially from one member of staff who proceeded to speak to our family party with such disrespect after us requesting for a...

I visited this pub last minute following a theatre trip. We planned to go to Beckets Farm but they closed 2 hours early. We found the manager to be really helpful despite being very busy. They didn't have a table available, but she found one...

Lynne was very helpful serving our meals we come here quite often always lovely meals and helpful staff

Fantastic service from a lovely lady called lynne, made us feel right at home, very happy made us laugh thank you

We booked online for a table for 5 people for 6pm on the 25 Nov and arrived for about 5.50 as advised by the app. After passing through a strong smell of cannabis as we walked in from the car park, we then stood at...

We frequented the packhorse last night for a 1st birthday family meal , we had the room at the back of the pub , which is great for private partys when there are small children . From start to finish the service was spot on...

We have the back room for a family get together the food came out lovely and hot and very good quality and presentation. We had a thoroughly enjoyable evening and will be going again.

Food was great. Bit of a wait but we were told that straight away. Food was hot too. Waitress was lovely, very friendly and was even having a sing song whilst she cleared tables 😊

Excellent experience here tonight- food delicious and staff and management very attentive ( Lynn was our server) . Would definitely recommend 😊👍

Good prices, good value for money, staff helpful and friendly. Surroundings comfortable , quite busy at lunchtime.

Since this place has been refurbished the service has gone down hill and most of the staff have left. The last few weekends, especially Friday and Saturday, there were people queuing outside to buy drugs. Lots of dealers with bags over their shoulders and the...

Food was perfect & hot plates were hot too well done to the chefs. Food is always perfect & delicious

Was awful I don’t expect to sit in a pub on an evening have a few drinks to see drug deals being done from the car park and the drugs being take in the toilets I would have hated to take my children in there...

Went with my partner for some evening food the food was disgraceful had to leave most of it waiste of money

Poor food had to send it back absolutely disgusting use to be a nice pub for food always being there I am afraid won’t be going back

We had a lovely meal here today! This pub is my nan’s local, so we have been here a few times for a bite to eat.. Food was amazing as always, service was incredible & the general atmosphere was really comforting! Also want to give...

Absolutely brilliant, food was great and the staff was brilliant. Would highly recommend. Cant beat the price of the menu .

Friendly, family atmosphere with great staff and quick service... Food came as expected and was delicious will definitely be back again.

We arrived about 6pm today and joined the queue at the Bar. When served with drinks we were told food is a 45 Minute wait, so we ordered that at the same time. Two Starters and Mains. A while later a young lady placed two...

Lovely place..nice food, friendly staff, great atmosphere..big backyard for the kids to play football in. will be visiting again.

Amazing food. Had a lovely bartender called Cody who looked after our whole table. Food is fresh, pub is lovely and clean and the kids enjoyed playing out the back. Highly recommended

The staff were friendly and polite The food was cooked to perfection, and tastes amazing, we have no complaints about this place, atmosphere was pleasant, would definitely recommend for family meals

Amazing hospitality and amazing food coming out quick and food looked fresh and waiters were making sure if everything was okay and making sure we had everything and no issue whatsoever was very looked after at the packhorse in wythall.

Great service, lovely food. Nice friendly atmosphere. The place has a very spacious outside area great to take the kids for lunch on a nice hot day. Staff are friendly and professional will definitely visit again. I also visited before this for a night out,...

The staff were friendly and polite, made sure all our needs were accommodated without a fuss. The food was cooked to perfection, we have no complaints about this place, atmosphere was pleasant, would definitely recommend for family meals.

The food was excellent the service was even better with a great atmosphere and respectful staff I would thoroughly recommend trying this place out for a family night out

Very disappointed in the response from this restaurant. It looks like a standard reply and they are not reading the comments I have made Food cold. Informed two members of staff. We were offered hot chips and that was it It was only fit for...

Arrived at 11am and had coffee and a soft drink. The coffee was luke warm but I didn’t say anything. However, in hindsight this should have been a warning sign for what was to come when we ordered lunch. Starters - Halloumi was good. Hot...

We was served and brought our food in a timely manner. The food was amazing cant wait to come back for another breakfast.

Big table for myself and family was provided, all food came out together and in a timely manner. Food quality was good and very tasty!

Extremely slow service. Over 75 mins when we’re told 30 minutes.Completely missed one of our meals. We were charged for meal that then took another half an hour and was still missing the accompanying sauce which we had payed for twice. Gave up in the...

What would have been a lovely meal was completely ruined by their clientele . Had to move table half way through the meal because other diners could not control their children who were running about , throwing toys under our table , kicking a football...

Unplanned family meal Booked last minute and food was great with very friendly staff all polite ans prompt service

Never had a bad experience here. Food is great and really good value. Staff are friendly and helpful. Really nice pub, not long been refurbished. Always busy and a great atmosphere.

amazing service as always, staff so accommodating and lovely. Amazing food and didn’t have to wait long.

Ordered food 1hour 45 minutes later got food which didn't mind then food came chips hard onion bhaji wasn't cooked then waited 45 minutes for a children's ice cream. Will not return food and service has gon down since re opening

my experience at the packhorse was great!! Service and staff brilliant as always. Lovely atmosphere and scrumptious food. Always a pleasure to have a meal here

The staff were friendly smiling and very helpful table was booked and we were shown to our seats. The restaurant atmosphere was very nice and the decoration is amazing

Just got home from a lovely get together with my family , 16 adults , 7 kids and 2 babies .I booked the little room off the main pub so our kiddies had space and didnt bother the other diners .From start to finish the...

Lovely pub , staff were welcoming and attentive , will be visiting again and recommending to friends 👍🏼

I decided as I was driving past to go have lunch. Was given a table no problems served in a timely manner and the food was amazing. All the staff were friendly and welcoming. Love the new refurb aswell. Will definitely be returning.

Visited the new packhorse after the new refurb. Was told an hours wait and was served within 20minutes. Much better service than previous times and couldn't do enough for us. Many thanks to Helen who went above and beyond for us whilst there. Credit to...

Food was very nice and amazing service of the bar!! I had the Chicken platter would 100% recommend!!

As always friendly welcoming courteous staff had a lovely meal today we didnt have to wait long for our food to.be served

The Packhorse has just been refurbished and it looked amazing!! And as usual the food was gorgeous. The staff are great and it’s always a good atmosphere

The pub which has been done up recently was comfortable with a warm welcome on the door. It is suitable for everyone old young and children. I was very pleasantly surprised in the quality of the food. We had chicken wings to start with blue...

Been coming here for years, staff have always been amazing, since the refurbishment its even better, music playing makes a difference. Always been well looked after the staff go above and beyond to accommodate. Food is average pub grub but that's what you expect. Never...

Visited today with family today. Had to wait 45 minutes for food though but it was worth the wait. The staff are always very friendly and efficient.

Love the refurb looks amazing ...the staff are so friendly always pleasent and happy ...the food very good ...and good value for money desserts to die for ....love this pub definitely my local ...

Went on Sunday 12th with family. So nice to see it so busy after years of neglect , the refurb was great but kept its old character. The service was slow but it was absolutely rammed as it had just reopened so I could accept...

Went there today for a family meal after it had been refurbished. Refurb looks really good brings a nice modern feel to the pub. Food, staff and service were amazing highly recommend and we will be coming back for more. Only thing I could say...

Great pub to catch up with friends and family. Staff are very welcoming and accommodating (especially for our ASD child). We love coming here for a family meal. We have also used this pub for special occasions. The new refurb is lovely. Thank you to...

We came for a family meal 14 of us with 2 babies, we was seated with plenty of room, the staff were friendly and polite and efficient when bringing meals out. All the meals were brought out and we all had different meals off the...