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4.5

Based on 681 opinions finded in 2 websites

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Nº 370 in 1625 in Cardiff

Nº 57 of 255 Other cuisines in Cardiff

CUSTOMERS TALK ABOUT DISHES WITH..oldheartbrains

comment_iconOpinions

The Packet has a safe and Beautiful feel to it when you are there, the Atmosphere is second to none because you are made Welcome everytime you arrive as if it the First time your there. The Staff are full of knowledge and friendly professional people. A feel safe pub homely and a fantastic place to visit.

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Andrew Watkins . 2025-02-11

MORE AT Google

Last of the Docks Originals. Fabulous pub, great atmosphere and a warm welcome from Tracey The Landlady. Definitely worth a visit if your in the area.

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Charge Hub Ltd . 2025-02-04

MORE AT Google

Went there to play darts great pub friendly staff

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David Jenkins . 2025-02-01

MORE AT Google

Lovely local pub - great staff, great atmosphere 10/10 recommend!!

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Rebecca Smith . 2025-02-01

MORE AT Google

Best pub down the bay! Tracey, Courtney and the team and really welcoming. Fab staff, even better it is dog friendly :)

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Lucy Barfoot . 2025-02-01

MORE AT Google

Great pub, even greater landlady🍻

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Kaine Gonzales . 2025-02-01

MORE AT Google

Great little pub Friendly warm atmosphere Clean warm pub Staff and management very friendly can't do enough for you

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Jennifer Rudd . 2025-01-23

MORE AT Google

Amazing pub, the new landlady Tracey has gone above and beyond to turn this pub around. She's smashing it. Highly recommend anyone to pop in and visit. Friendly staff and make to feel very welcome .

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Allanah . 2025-01-23

MORE AT Google

A lovely historic pub with good drink selection and lots of character This pub has been standing for over 160 years, probably the only pub left from the days when the docks were known as Tiger Bay

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E F . 2025-01-10

MORE AT Google

Trivia questions on every table brilliant

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David Marks . 2025-01-03

MORE AT Google

Really nice place to go. Nice staff

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Helen Clark . 2024-12-30

MORE AT Google

We just want to say a huge thank you for Tracey & her family providing a wonderful place to go on Christmas Day, the atmosphere was fabulous, the beer good and I think my husband ate his body weight with the complimentary bar food, it was the first time visiting the pub and will definitely be regulars in the future, By far the best pub I have been too in Cardiff!

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Michelle Jackson . 2024-12-26

MORE AT Google

Lovely friendly staff nice place to visit.

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Helen Clark . 2024-12-24

MORE AT Google

Great pub frequented by locals creating an authentic atmosphere and good vibes.

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Martin Duggan . 2024-12-19

MORE AT Google

Great place to spend a few hour in a warm and friendly pub

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David Phillips . 2024-11-22

MORE AT Google

The Packet is an amazing place to have a few pints. The staff is great and friendly. Highly recommend this place to everyone!

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Shivangi Pandey . 2024-11-17

MORE AT Google

Great welcoming and friendly pub in the heart of Cardiff Bay. We come here often on a Saturday night and get a warm welcome from fellow locals and the bar staff. The bar staff can’t do enough for you. They always greet each customer and you often see them walking around keeping on top of collecting empties and making sure everyone is ok. The music in the background is great, always an 80s playlist and not too loud either. A couple of times we’ve been sat with the TV off and they have come over and asked what we’d like on it or if the TV is on and we’re watching they check if we want the volume on. Little things but it does make you feel welcomed and valued. Highly recommend a visit if you’re seeing a show in WMC or just strolling around the Bay.

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Lianne Stone . 2024-11-16

MORE AT Google

Have been drinking here for 14 years. Went downhill until Tracey and her team came in and now ut is back to being a fantastic pub again. Great friendly service and always a great vibe

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Christopher Ash . 2024-11-16

MORE AT Google

Best pub in the Bay . Since the new management we’ve become regulars again. It’s now so welcoming & friendly. You can even bring the dog! Thank you to Tracy & the team for great service & the best pint of Guinness! Two satisfied customers here 👍

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leighton rafferty . 2024-11-14

MORE AT Google

Great pub! Good atmosphere . Ben Phillips

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Ben . 2024-11-14

MORE AT Google

The Staff were very helpful as we said from out of town, made us feel very welcoming.

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Stephen Bayliss . 2024-11-13

MORE AT Google

Lovely local top for Cardiff Bay

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Michael Gavin . 2024-11-11

MORE AT Google

A great local pub with a lovely atmosphere. Lovely staff who are friendly. Landlady is always obliging and greets you with a smile and a friendly hello. You feel part of the packet ‘family’ x

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Hayley Thomas . 2024-11-10

MORE AT Google

A pub with a rich history. Fantastic new management, and without question the best pint of Guinness/larger in town. Don't be out off by the old rumours or reputation. Great people , great pub.

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Rocky Morris . 2024-11-10

MORE AT Google

Nice to have are pub back clean friendly long may it continue landlady and staff are amazing 👏 thank you

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Anthony Grech . 2024-11-10

MORE AT Google

Amazing atmosphere, great traditional pub , friendly staff and great location xx

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amanda williams . 2024-11-09

MORE AT Google

Great afternoon. Weather good for Wales. Bikes everywhere!!!

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Chris Stevens . 2024-10-12

MORE AT Google

My mum spent the afternoon here yesterday and she was very impressed with the service she received.The pub was very welcoming.Friendly staff great atmosphere.Will definitely be going back very soon.

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hannah gee . 2024-09-29

MORE AT Google

Not been here in a long time enjoyed it though worth a visit

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Raymond Wigmore . 2024-09-28

MORE AT Google

A proper traditional history steeped pub..great atmosphere and very chilled

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Dave Hughes . 2024-09-24

MORE AT Google

Good atmosphere, good beer, in very pleasant surroundings with a subtle nod to it's history. And the staff I encountered were very helpful and friendly. I'll definitely go back.

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Jonathan Foakes . 2024-09-12

MORE AT Google

Wonderful olde pub,Brains brewery, tasty dark ale,lovely barstaff,great craiche

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Philip Sullivan . 2024-09-04

MORE AT Google

Great old school pub with darts, beer garden and great staff We didn't eat

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Paul Wickens . 2024-09-01

MORE AT Google

Never used to come to the Packet but since the new management has taken over, it has become a bit of a local for us! Tracey and her team cannot do enough for us when visiting. The atmosphere was insane on our last visit - the live singer was phenomenal. Great deals on bottle beers and shots! Worth it for an authentic drink in the bay with character and charm!

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Sophie Williams . 2024-08-30

MORE AT Google

Glad to see this place looking so good after a few rough years. Really nice service at the bar, place is clean and welcoming. Decent prices for drinks for the bay.

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Le Ge . 2024-08-29

MORE AT Google

A traditional bar just behind the busy Pierhead. It seems to have been here long before the chain outlets a moment away. Great staff and beers in a cozy wood lined space. Very relaxing, full of locals chatting, but still welcoming to newcomers. Not expensive and worth lingering in.

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Steve Morrison . 2024-08-28

MORE AT Google

Attended here today and had a wonderful night. Tracy is a wonderful landlady and doing a tremendous job. Keep up the good work.

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m parris . 2024-08-23

MORE AT Google

Legendary pub featured in the play "turning the wheel" over 100 years old, and the oldest pub in Cardiff, still has the original bar and stained glass windows - one of the best pubs in Wales

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Mark Bowie . 2024-08-19

MORE AT Google

Had a lovely few hours here! Chilled

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Heather Hughes . 2024-08-07

MORE AT Google

Great friendly pub..lovely bar maids or bar people...

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Steven Gearie . 2024-07-30

MORE AT Google

Lovely pub near the bay selling Brains.

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Andy Groves . 2024-07-25

MORE AT Google

Great night out - super friendly staff and good atmosphere. Courtney is awesome.

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Malith Peiris . 2024-06-23

MORE AT Google

Great service Also Courtney is awesome ❤️

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Níthin C . 2024-06-23

MORE AT Google

Tracey, the lovely new proprietor in the very short time she has been there has managed to turn this place around to be a very pleasant welcoming, proper pub! Straight away I was warmly greeted and felt a lovely sense of nostalgia and warmth which you don’t get from most pubs these days. Locals were cool, beer was tasty. Sports on the screens and it’s over the bay. Got a lovely outside/smoking area out back also which catches the sun perfectly! If you’re over the bay pop in for a pint!

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scott hillen . 2024-06-22

MORE AT Google

We had a awesome dining expirence. Food is amazing. Highly recommended.

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Umesha Sumadi . 2024-06-22

MORE AT Google

Love the new atmosphere. Friendly staff and shout out to Courtney. She was awesome

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Dilshani Samudika . 2024-06-21

MORE AT Google

Had a leaving do at this wonderful pub, staff are super helpful, great atmosphere. Real old fashion traditional Cardiff pub with character and history. Well worth a visit down Cardiff bay, so much moor to offer than the big chain pubs, and big prices. Go visit if in the area, won't be dissappinted

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steve warner . 2024-06-08

MORE AT Google

Oh my goodness! I love the Packet! I sang there last night as their Friday night entertainment and the staff and customers were amazing!! Very clean, easy to get to, wonderful atmosphere. The owner is just lovely and took very good care of me. If you want a good night out you can’t go wrong with the Packet in Cardiff Bay :)

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Sara Davies . 2024-06-08

MORE AT Google

tracy was amazing and so was wayne!! brilliant selection of drinks will be back again!!!!

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Tyler Jenkins . 2024-05-25

MORE AT Google

Traditional pub with friendly barstaff and a warm welcome from Tracey to her unique pub

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Scott McAteer . 2024-05-24

MORE AT Google

Never had food here, but the atmosphere here is great. Really feels like a local. Great!

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Peach Salsa . 2024-05-24

MORE AT Google

The last true pub in the Bay is BACK and thriving under the new management of Tracey and her fantastic team *****

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Marty Sloan . 2024-05-19

MORE AT Google

Great pub, great atmosphere, Tracey (the new landlady) is brilliant, staff are accommodating and friendly, good prices, would and have continued to be a regular on my journey to a good time

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Aaron Busby . 2024-05-19

MORE AT Google

What a great pub!! Great staff, great atmosphere and a great range of drinks!! Definitely worth calling in!!

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lee goodship . 2024-05-15

MORE AT Google

An old-fashioned warm comfortable pub to enjoy a traditional pint. My wife and I like coming to this pub. One of the few traditional pubs to enjoy a pint in. I can't score the food because I didn't eat here.

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Craig Adams . 2024-05-06

MORE AT Google

Best guiness in cardiff lovely spot just of the beaten tourist trap

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Daniel Thomas . 2024-04-18

MORE AT Google

Lovely traditional style pub playing a great play list. We visited during a downpour afternoon midweek, so it was quiet but great vibe. Has screens up subtly places for those interested in the sports but doesn't have a sports bar vibe. Really liked it and great prices too.

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Lala BeeGee . 2024-04-11

MORE AT Google

Better than it’s been in ages. Great beer and welcome from Landlady Tracey. Proper pub. Look forward to seeing more improvements.

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jade jackson . 2024-04-05

MORE AT Google

One of the last proper traditional boozers left in Cardiff! Recently been taken over by a lovely landlord who has given it new life! So welcoming, clean, tidy with a lively atmosphere! Drinks are a great price too! Will defo be going more often!

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Katie Deinega . 2024-04-05

MORE AT Google

Absolutely a brilliant time. The new management has definitely turned it in the right direction! Can’t wait to come back!

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adam troth . 2024-04-05

MORE AT Google

Brilliant pub by mermaid quay. Popped in for what was meant to be an hour after a Chinese but ended up staying til the end. The people were friendly and felt like a regular and the staff were great as it's the first time I've ever been here. It's a good proper pub in the heart of the bay if you want to get away from the snobbery and expensive prices of the other bars. Well recommended 👍

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Gavin Baldwin . 2024-04-05

MORE AT Google

Staff are lovely, very reasonable drink prices. New owner is fabulous!! A*** would deffo go again

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Amerah Robins . 2024-04-05

MORE AT Google

A generic pub! I didn’t like the design, but they have free darts some live music and sports on tv

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Faranak Gh . 2024-04-05

MORE AT Google

Walked in and felt very welcome... cheers x

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Terence Johnson . 2024-03-24

MORE AT Google

A (mostly) ungentrified pub with a good choice of beverage and lots of big screens, which made it a comfortable place to watch sport and enjoy our evening. The ladies behind the bar do a great job. Recommended.

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Gareth Davies . 2024-03-11

MORE AT Google

Our initial stop was to get of the rain. To our surprise the heating was on and we were able to dry out. A good range of beer, larger and cider was available together with friendly welcoming staff encouraging us to stay for the afternoon. We didn't have food.

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Lindsey Jones . 2024-03-04

MORE AT Google

Stopped for a drink and what a lovely olddy worldy pub. Great service and plenty of TV screens to watch sport.

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G&L . 2024-02-26

MORE AT Google

We walked in and there was a 'Wake'. We hesitated ready to leave as we didnt feel right intruding but, we were made to feel so welcome and to stay, even offered food. You just dont get many places like that so thankyou to all who were celebrating someones departure from life who made us so very welcome at The Packet. Bless you all x

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Ley Emanuel . 2024-02-17

MORE AT Google

Warm and welcoming staff 😊 in a true pub atmosphere. Will call again.

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Alan Robinson . 2024-02-15

MORE AT Google

Dropped in before Gig in Portland House (Vault) good atmosphere friendly staff & customers. Not posh just normal pub with a mix of characters & a DJ playing old school classic singalong. Inexpensive proper boozer.

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James Stuart . 2024-02-03

MORE AT Google

Best Guinness I've had in Cardiff easily. Lovely landlord too. Cheers Ryan!

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J Michael (Shenntoe) . 2024-01-18

MORE AT Google

Great old pub, not many around like this anymore.

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Steven Davies . 2023-12-18

MORE AT Google

A friendly pub, plenty of seating, loads of room. Friendly bar staff and steeped in history. One of the last original docks pubs in the area

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Paul James . 2023-12-06

MORE AT Google

A nice atmosphere in the only proper old pub I could find in the area. I didn't like the first beer I ordered, but the landlord kindly swapped it for another one.

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terry cullinan . 2023-12-06

MORE AT Google

A locals pub that we felt very welcome in. Good beer and lively atmosphere

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Sean Humby . 2023-12-04

MORE AT Google

We had a few drinks and the bar staff page was lovely, great atmosphere what I like to call a proper pub

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NEW DIMENSION DANCE . 2023-11-11

MORE AT Google

Friendly service and the food served on Sundays is delicious

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Gregorio Estevez . 2023-11-05

MORE AT Google

What a lovely pub. Interior doesn't look likes it's been changed in decades, loads of old wood and etched glass. Really friendly staff, really friendly locals, a great place for a pint and a chat.

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stellatZ9589VZ . 2023-10-30

MORE AT TripAdvisor

Title says it all. Didn't get the name of the guy behind the bar but he was a genuinely lovely bloke. Pub was clean and a nice outdoor space. Can't fault it at all.

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APARKER12 . 2023-10-27

MORE AT TripAdvisor

What very friendly staff and a great quiet atmosphere, thank you Page.

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Paul Cole . 2023-10-23

MORE AT Google

went to The Packet for the first time in about 10 years this afternoon, great service and still feels like a proper community pub, will be back

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mike schieffer . 2023-10-22

MORE AT Google

Great pub with fantastic atmosphere. One of the few old pubs left in Cardiff. Fantastic welcome and service from Aimee.

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Sioned W . 2023-10-14

MORE AT TripAdvisor

The welcoming at the Packet was great, I sing in a choir and after our spot in The coal exchange, went to The Packet and what a great traditional pub definitely go back 😀

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ROBERT PRICE . 2023-10-13

MORE AT Google

Went with friends for a drink on Friday evening.One of my friends is in a wheelchair asked at the bar if there was a side entrance a girl who was working called Amy with out hesitation opened the door and was very friendly chatting with us and explaining were everything was in the public house. Great service and a friendly atmosphere would definitely recommend and return.

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C5337ARmichaelk . 2023-10-03

MORE AT TripAdvisor

Fantastic barmaid, Amy. Great service, nothing was too much trouble, friendly atmosphere. Thoroughly recommended.

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Stamfordsi . 2023-09-30

MORE AT TripAdvisor

Superb pint of Guinness in The Packet. I'm from Cardiff and can't believe I've never set foot in here before. Definitely missed out!! Very well kept pub in a lovely old building.

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Michael Powell . 2023-09-28

MORE AT Google

Great pub always visit when we are in Cardiff nice atmosphere 👌proper pub 👌

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Linda Jenkins . 2023-09-23

MORE AT Google

Great pub on the edge of mermaid quay. Lovely original finishes remain throughout, nice little beer garden and plenty of TVs to watch a range of sports. Lovely atmosphere and friendly bar staff with great selection of drinks available. Would definitely stop here again

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steph morris . 2023-09-16

MORE AT Google

Have visited this pub off & on over the years; the current manager & team are fantastic! Rachel knows what she's talking about when it comes to gin & mixers... fillow her advise!!!!

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Davinia Bailey . 2023-09-15

MORE AT Google

Very cool old school traditional style pub. Reasonably priced aswell considering its in Cardiff Bay.

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Sharad P Jayaraj . 2023-09-10

MORE AT Google

Great pub with large beer garden. Good selection of beer

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russell merriman . 2023-08-28

MORE AT Google

Very good atmosphere and music, nice staff, all in all a great evening!

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Playlix , der . 2023-08-27

MORE AT Google

Busy loud pub serving a variety of drinks at decent prices. I do like a Rosé blush in the summer. Only one Rosé available and it was ok. £6.20 for a large glass was most acceptable. There is an outside space but it needs a bit more love and attention. Some sofas and cushions instead of austere hard plastic chairs. This would make it a more welcoming space. Inside there is plenty of seating but again some more snugs would be nice. I was promptly served by a very polite member of staff. If passing and I fancied a quick refreshment I’d pop back in for a swift one. Perhaps would not go to sit and chat. Bit noisy and lacking comfy spaces to chill and contemplate but it is a traditional pub serving decent drinks at a fair price.

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Bertie1224 . 2023-08-27

MORE AT TripAdvisor

Paige was amazing, great company, good Ballinis great atmosphere, excellent customer service. Didnt have food..

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Linda Leonard . 2023-08-10

MORE AT Google

Lovely old pub with friendly service and decent beer.

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Jonathan Cowley . 2023-08-07

MORE AT Google

Great atmosphere and lots of choice for beers . Staff & locals very friendly and helpful . Thanks for a great few pints . Cheers Diolch

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Ian Gibson . 2023-08-06

MORE AT Google

Great pub! We were visiting Cardiff for a show at the Millennium Center, and over our two day trip popped in a couple of times. Great atmosphere, a lovely pint of Barry Island IPA, and a terrific landlord, friendly and welcoming! If we are in the area in the future we will be back! Thank you!

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MJF-V4059OR . 2023-08-04

MORE AT TripAdvisor

Absolutely amazing staff! Warm welcome and so helpful. Couldn't do enough to help me and I'll be forever grateful. Thank you :) In addition, really friendly people and a lush atmosphere. If I lived closer I'd definitely visit again.

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Carly Davies . 2023-08-01

MORE AT Google

Excellent old skool traditional pub. The landlord knows how to make a friendly atmosphere in an area full of "bars" not pubs.

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Simon Scarle . 2023-07-27

MORE AT Google

Wunderbarer Pub so wie wir das mögen. Eher einheimische Gäste, nicht überfüllt, gutes Bier und Sportfernsehen für die die es mögen auf ordentliches Geräten ohne Ton wie es sich gehört. Aber so weit wir mit bekommen haben kein Essen.

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BloodyTalos . 2023-07-24

MORE AT Google

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