Based on 268 opinions finded in 2 websites
Based on 268 opinions finded in 2 websites
Nº 399 in 1625 in Cardiff
Nº 61 of 255 Other cuisines in Cardiff
Opinions
A great dessert spot with a vast selection, plenty of seating or can get a plate of baklava/Syrian sweets to takeaway. Service is fantastic and you're always greeted with smile. One of my favourite places in Cardiff without a doubt.
Maryam Hussain . 2025-04-01
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Pistachio isn't typically fluorescent green and doesn't taste like peas. Kanufa dripping syrup everywhere. The tea was somehow dissolving the takeaway cup. Blatant false advertising.
Drew Hinch . 2025-03-20
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I really recommend getting the Dubai chocolate bar it's amazing. Also amazing service the a very nice an understanding only thing is the price
Harlo Yarwood . 2025-03-17
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Hani is the best kunafa chef in Al-Sham Sweets
Ahmad Omran . 2025-03-14
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Absolutely stunning as usual !! The selection and quality of their baklava is unrivalled ( trust me , I've tested them all in Cardiff !) always enjoy the atmosphere and the staff greet you like old friends everytime ! Well well worth a visit and their Dubai chocolate is just 👌👌 (and really competitively priced !) loved this place for years and hope they continue for many many more xxx
Layla Rodd . 2025-03-13
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this place has the nicest dubai chocolate. overall it’s a beautiful shop and everyone is friendly
hazel . 2025-03-09
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An excellent experience with kunafa with cheese and Turkish coffee, and the most beautiful treatment of the elegant staff. All thanks to them. I advise you to try it, they are creative.
sameera alabdali . 2025-03-08
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Very friendly service, always welcoming… the pistachio kunafa is to die for!!! I’ve been a returning customer for over a year and will continue to do so…. Everyone must try!
Shanice Bevan . 2025-03-05
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Best Konafa in Cardiff - Thank you Hani!
Azeza Fdel . 2025-03-01
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Hani and the team made delicious food for all of us 🥹 thank you!
Elina . 2025-03-01
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I visit this place daily!! There’s something for everyone!! Would recommend! Oh and the Dubai chocolate, amazing!!
Laila Hassan . 2025-03-01
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Amazing Kunafe from Hani, excellent customer service too. Lovely Syrian brother.
Khalida Begum . 2025-02-28
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Never had Kunafa before but gotta say it’s absolutely banging
tiolmxp . 2025-02-27
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Best kunafa and baklava nice place good service and friendly staff
ABDALLAH ALBLILI . 2025-02-27
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Thank you for the yummy Kunafa done by Hani
Dima . 2025-02-27
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Best cheese kunafe in town! Freshly made & Never skips on the pistachios
PetitPotat :3 . 2025-02-26
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This cake and dessert shop is absolutely delicious without doubt, always cooked freshly, and an array of desserts to choose from. They do the Dubai chocolate which my kids absolutely love ❤️ and the price from here is very competitive and tastes better in comparison to others too. There is seating towards the back of the cafe. They are a very clean and tidy restaurant/cafe which I do give credit as some restaurants/cafes do seem to find it difficult to keep up standards especially when it gets busy. So credit to them. Must give a shout out to Hani, always thoughtful, smiling, and helpful. Will be back soon guys, and Ramadan is here so will definitely be placing all my dessert orders from you IA.
Rahi . 2025-02-24
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It’s the best place for Kunafa. One of the employee Hani makes the best Kunafa. It’s well baked and tastes delicious.
Sarbjit Kaur Saini . 2025-02-24
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Best kunafa from hani (sham sweet)
Mahmoud Samir . 2025-02-23
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The desserts are good, the Arabic ice cream is excellent, all the types of ice cream are delicious, and the cake is excellent. The kunafa that is prepared upon request is one of the most wonderful desserts. I advise you to try it. I would like to thank the owner of the place for his wonderful reception, which distinguishes him by always smiling. I also thank all the respectable, kind, smiling, and cooperative workers with the customers. If there were more than five stars, I would put them because they deserve a thank you. But 🌷🌷🌷🌷🌷
Mohamad Salam . 2025-02-20
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I had the best kunafa in town here! It was my first visit, and I took away a cheese kunafa. The taste was excellent, and the packaging was top-notch. I also had the pleasure of meeting Mr. Hani, the person behind this delicious treat. Can't wait to come back again. Highly recommend!
neethu benny . 2025-02-20
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Best koonafa made by chief( hani )
Goran Khizry . 2025-02-16
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Hani is wonderful, lovely service and 10/10 pistachio strawberry
Spotify 101 . 2025-02-15
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Today I came and took some items from here and they were very delicious. The treatment of the young man who works there, Hani, was smooth and he was very friendly. I recommend going to this store.
يزن حسيني . 2025-02-15
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The best kunafa from the best Hani
Nader Ali . 2025-02-13
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Went in today for the viral Dubai strawberry cups, and they were amazing! We were served by Hani who was super friendly and welcoming. Would definitely recommend!
Ali Siddiq . 2025-02-12
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I had baklava on Monday evening. It was perfect. Thank you. Update: Cafe side is nice. I recommend.
İngiltere Bana Güzel . 2025-02-09
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Uno de mis lugares favoritos en Cardiff y en City Road. Desde que descubrimos esta joya en octubre, hemos ido semanalmente. Absolutamente me encanta su knafeh! El personal - Hani, Mahdi y Daniel, siempre son tan encantadores y amables. Pero ayer realmente se superaron a sí mismos. Con su ayuda, mi novio fue capaz de hacer una fiesta de cumpleaños sorpresa para mí. Su atención al detalle con cada aspecto fue increíble. Realmente fueron más allá para hacer un hito importante tan memorable. Los knafehs en AlSham siempre son deliciosos, pero de alguna manera Hani logró hacer el knafeh de pistacho más impresionante que he probado. Ellos realmente nos recibieron como familia y nunca olvidaré la calidez y alegría que compartieron con nosotros. Será para siempre un cliente y tan agradecido que pude encontrar esta joya de una tienda.
Zahrina S . 2025-02-06
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The best place in Wales for knafeh! Genuinely one of my favourite places on City Road. Every time you walk in, you’re always greeted so warmly. Hani, Mahdi & Daniel are wonderful! Super friendly and always going above and beyond to make sure you enjoy your experience. Yesterday Hani & Mahdi helped my boyfriend throw a surprise 30th birthday for me. They went all out and truly made me feel like family. I genuinely can’t thank them enough for making such an important milestone so special. They truly went above and beyond for us. We go all the time for knafeh and sweets, but mashallah, Hani made one of most incredible pistachio knafehs I’ve ever had. I can’t thank Hani & Mahdi enough for the care and dedication they put into everything from the sweets, to the coffees, and decorations.
Z. D. . 2025-02-06
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We had juice and sweet but it wasn’t nice the juice not fresh baklava as well
Hama Karime . 2025-01-27
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Been here a few times, delicious kunafe and baklava and always great service to dine in. Their Dubai chocolate dupe is brilliant, it’s large and comes at a very reasonable price of £4 whereas other shops are selling the same sizes for extortionate prices. Thank you!!
Adil Mohammed . 2025-01-21
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Always a warm welcome and the food is outstanding
T PJ . 2024-12-28
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.Great taste and beautiful design Thanks al sham
M. Mohea Alkoud . 2024-12-24
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We have come here a few times had no problem the second time we come to buy some Dubai chocolate as we opend it when we got back home there was a eyelash extension melted into the chocolate can say we will not be coming back here again
Michael Doyle . 2024-12-24
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I bought a kilo of Baklava and they were Awful, didn't taste of anything but pure sugar, no pistachio taste, no walnut, just fake. Won't be buying from here again and wouldn't recommend.
Ray77 Uk . 2024-12-23
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The best place, the most delicious sweets and juices, good service. I advise everyone to visit this place.
Sami Sami . 2024-12-06
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Best service and best kunafa. Thanks to mohee!!
Shiban Ahmed . 2024-11-23
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Hanis kunafa Is the best kunafa you can ever get in cardiff
Barak . 2024-11-23
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Freshly made knafe and good selection of baklawas. Service was very friendly.
David . 2024-11-17
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I have never been to Syria but after visiting this sweet shop I know what Syria may taste like! Amazing hosts - especially Hani the Kunefe chef (big shout out to him). We got complimentary biscuits with our tea after kunefe. I will surely go back!
Moizzah Asif . 2024-11-13
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Lovely relaxing place for middle east sweets and tea with family or friends. Friendly staff
Mohammud Emrit . 2024-11-04
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Kunafeh is freshly made, staff is knowledgeable, and a great selection of deserts.
Re Bar . 2024-09-28
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The best sweet item in Cardiff. Chef is outstanding.
Abtahi Rabby . 2024-09-18
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Best kunafa in town by chef hanay
Hamza Khan . 2024-09-10
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Bought the Dubai kunafa chocolate at a fraction of the tic tok shop price and pistachio paste. Bakery selection was great and good value for money.
Sharaz Mirza . 2024-09-01
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Most amazing fresh juice I have ever tried ,thanks to the team,Hani and Waleed
Hassan Mohammed . 2024-08-30
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I used to come here regularly but on the last 2 occasions I felt that there’s something wrong. Staff are much junior and not as friendly to customers and the sweets aren’t presented well. The quality has plummeted massively. I hope they do something and fix this. They lost me as a customer unfortunately. Photos will talk themselves (leftovers, burnt, looking suspicious)
El Tumi . 2024-08-28
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Worst baklava I have ever tried. Pastry is not fresh and baklava too hard. Also expensive. Wouldn't buy here again.
Karim Bhawan . 2024-07-28
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Reasonable prices, nice quality of food and service.
Abdallah Tammam . 2024-07-21
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The best kunafa in maybe the whole UK. It is made fresh and the taste is unmatched. Their pistachio kunafa (with pistachio sauce) is unmatched. They also have amazing and friendly staff.
Dawud . 2024-07-10
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In the past, used to good quality of sweet but now with increased prices, the quality has gone down
sami salam . 2024-07-08
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Delicious sweets. I wish I was local, I would have visited everyday Definitely recommend 10 stars 🤩
Entesar . 2024-06-25
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The best sweets you can find here. I highly recommend it
huda alhamoud . 2024-06-20
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Authentic experience Authentic food!
Aamir Hussain . 2024-06-02
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By chance popped up in the shop and glad I did. I bought a plate for £10 with different varieties of Baklava to try and honestly all are delicious. Freshly prepared crispy pastry with balanced sugar syrup and lots of nuts. They prepare on spot kunafa too. If we were not so full after dinner we would try it and their icecream. They should work a bit on its decor it would lift up.
Aisha Ahmed . 2024-06-01
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The best place to have an arabic dessert and drinks People are so lovely there and the always have a warm welcoming
Shomila bilal . 2024-05-31
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The best place in Cardiff for sweets People there are so welcoming
Omar Alnumeiri . 2024-05-30
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We tired baklava and kunafa . So delicious 🥰😋😋😋
Najeeb Jabbar . 2024-05-30
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The best palce to have a kunafa and baklava The services was sooo good i recommend to die The owner and his son Omar they are so welcoming
Hani Alrfa . 2024-05-29
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Lovely Baklava, had to take the rest home! White hot chocolate was beautiful and my boyfriend very much enjoyed the Turkish coffee! Thank you very much!
Bethany Grist . 2024-05-29
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The best place to have dessert and ice cream in cardiff Welcoming people and service and the food was amazing Definetly recommend
سمو الامير . 2024-05-29
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Best place for kanafeh and service was good friendly
Houda Aziz . 2024-05-28
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Beautiful decorated and right in the high street, for the first time I tried Syrian ice cream it was delicious, excellently served. After I paid for my dessert I was given a free sweet for my long journey back to England where I work. Thank you for your hospitality!
Elizabeth Faita . 2024-04-20
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Bought cakes for birthday but the cake were so stale and and dry, we couldn't eat it and had to bin it! The cakes must had been in there for days! Weeks.
Sharon Wong . 2024-03-27
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Very lovely staff Baqlawa same taste as in Middle East ( amazing) I recommend for real baqlawa Also Kunafa is really good
kassem abuain . 2024-03-20
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This is by far the best kunafa I've had since Middle East. Syrian Kunafa is fantastic, not too greasy, not too sugary. I take my kunafa with syrup on the side. The cheese is so rich and well balanced between the two layers of vermicelli! It's going to be my go-to place for kunafa from here onward.
Taiba Nasir . 2024-03-11
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The desserts tasted amazing. Will definitely go again.
Hibo Omar . 2024-02-12
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Best customer service, really good food
Hamideh Shahriari . 2024-01-26
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If you know what your looking for this places is great to get it and go. However don't bother stay honestly to eat in. The music was deafening the poor waiter had too many tables to attend to and the dessert I had was wayyy too rich. I've had middle eastern desserts before however this time the syrup was so sweet I felt like throwing up. It simply tries to do too much. Also £6 a dessert is crazy expensive.
Kyle Fourie . 2023-12-26
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Al kunafa was soooo good so I gad yo come again the next day to have more. That’s a lie I actually had two more the next day 😂😅 was worth ruining my diet for. The owner and everyone was working there were very kind and made me feel welcomed. Will definitely go there again when am in Cardiff 👌🏼
Feras Abozaid . 2023-12-18
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Bonjour toute le monde, C’est du vrai goût Syrian et vous devez essayer si vous êtes à Cardiff. مرحباً بكم ما شاء الله تبارك الله. القشطة حقهم محلي من عندهم و ليست من العلبة و ايضاً الجبنة جيدة. يجهزون الكنافة على الطلب و يجي ساخنة و طازجة سبحان الله Folks, home made cream and cheese and the kunafah is made fresh and hot to order. The Karak (Adani) tea is heavier on the spices and the taste of the actual brewed tea flavor is not as prevalent. Do yourself a favor and try out the kunafah.
Omer Idrees . 2023-12-10
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Regularly visit here, customer service is great and there is a wide choice of sweets. Love that they also do fresh juices. Some of the desserts I find sweet for myself but I find perfect for sharing. Will continue to support. Thanks :)
Aisha Ahmad . 2023-11-03
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Best baklava, always fresh, friendly staff
Lauren Jones . 2023-10-31
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Great assortment and selection of Arabic sweets/desserts and ice creams. Wide variety of juices available. Lastly, their karak Tea is amazing. Nice seating arrangement and helpful staff. Highly recommended.
Hassan abdul rashid . 2023-08-31
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Every single item looks too good to eat. The kanafe was divine.
Sat kaur . 2023-08-28
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The Kunefe was okay, the pastries good, ice cream was meh, but the milkshakes and service terrible. Whilst we understand that establishments can get it wrong due to many reasons, what really let the place down was the abhorrent attitude of the manager. While the food was average, I was appalled by the manager’s behaviour towards his staff and to his customers. We witnessed the manager demean and berate a particular staff member in front of customers. This behaviour is unacceptable and made me feel uncomfortable as a customer. Furthermore, the manager was very hostile and defensive towards his customers. We advised some of our order was subpar, at which point he was being stubborn, loud and rude. This was infront of our young children who were getting anxious about the whole thing, as we went there specifically for them. This behaviour is not acceptable and shows a lack of respect towards customers. Overall, I was disappointed with the consistently poor quality of service and the owner's treatment of his staff. Based on my experience, I would advise others to avoid this place. It's essential to support businesses that treat their staff with respect and provide a welcoming environment for customers.
M Patel . 2023-08-27
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Wow, this place is amazing. Friendly staff authentic flavour and fresh. Visiting from Birmingham, glad I came across this place.
yassir iqbal . 2023-08-21
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Having seen friendly people buzzing around this smart shop/cafe late in the evening, I called here for a morning break. The shop is spotless and in the little cafe at the back I succumbed to chocolate baklava fingers and Arabic red tea. I loved both and hope to visit again not least because of the friendly welcome.
Jude_18a . 2023-08-18
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The staff had very bad attitude, no thank you and please. They don't clean the tables after costumers. If you want to make the most of your trip to Cardiff don't visit city road.
Rebecca J . 2023-07-26
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I loved trying the booza ice cream with pistachios and the baklava however one large pierce of baklava and one portion of ice cream came to over £10 which looking back seems a bit pricey.
I B . 2023-06-04
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Nice desserts I love it but they’re expensive ❤️❤️
G. Chihaitli . 2023-05-29
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This is our second visit and each time never fails to disappoint, the cakes and baklava are so fresh and taste out this world and the staff are so friendly, the cafe is immaculate and has a beautiful sitting area Best in business and deffo our new fav hot spot 🙌
Amy louise Kadir . 2023-05-02
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You must try Kunafa nicely treat by the staffs ,lovely sweets
sooraj kichu . 2023-04-18
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This shop makes sweets, cakes and everything, the staff are friendly, they have all the Arabic sweets 🇸🇾 💯 🇬🇧 Aliraqi 🇮🇶📿
Sajad Alhusseini . 2023-04-18
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Best sweets ever!! Really best one is with the nutella topping !!
Megija Anna Cekule . 2023-03-18
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Food was delicious, staff were very nice, and reasonable prices too
why_umar1 . 2023-02-23
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Stopped by to have Kunefe and mint tea. The kunefe was made and cooked after order. The kunefe was served hot, sweet, slightly fragrant and thoroughly enjoyable desert snack with mint tea.
mah2032018 . 2023-02-18
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The baklava at Al-Sham is the best we have eaten even including on travels to Turkey and Greece. Everything is fresh and appetising and the staff take great pride (rightly so) in their work. Everyone is friendly and no order is too small.
Sarah Bischoff . 2023-02-18
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An absolute gem in Cardiff, amazing desserts, great hot drinks from mint tea, coffee, and karak chai. Everything is made fresh and on-site. Can't recommend it enough!
Abdul-Azim Ahmed . 2023-02-14
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We dropped in for takeaway dessert and came back again to have drinks and cakes in the cafe. Lovely friendly service. Great selection of baklava, cakes, desserts and ice creams. Would recommend.
Leanne H . 2023-02-13
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Super nice baklavas. The freshly made kunafa was lovely too. They also do karak chai, which was not too sweet and paired perfectly with the yummy sweet desserts. Will go back for more!
Maizura Mansor . 2023-02-06
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The best kunefe you can get. Freshly made in front of you. Super delicious super yummy.
Martin . 2023-02-05
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I love this place, been here many times already. The best kunafeh and baklava I’ve ever had and I plan to try their other sweets too in the future. 5/5 stars, definitely my favourite dessert place in Cardiff.
Iman Sulaiman . 2023-02-05
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Fantastic service and beautiful desserts. Monumental portions and a very warm welcome!
Emily Alcorn . 2023-02-05
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افضل محل حلويات فى كارديف. قمه فى التعامل و خدمه الزبائن، و الاسعار فى متناول الجميع. برافو👏🏽👏🏽
Nardeen . 2023-02-05
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Al-sham Middle Eastern sweet dessert is a delightful treat that is sure to satisfy your sweet tooth. With its combination of rich, syrupy sweetness and soft, fluffy texture, this dessert is a perfect balance of flavor and texture. The ingredients are carefully selected to provide the perfect balance of sweetness and flavor, and the preparation is done with the utmost care to ensure that each bite is as delicious as the last. Whether you're looking for a sweet finish to a meal, or just a simple snack to enjoy, Al-sham Middle Eastern sweet dessert is the perfect choice. I highly recommend giving it a try!
Owen Komar . 2023-02-05
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I’ve been here a couple times for their Kunafeh and Baklava. I have tried other places in Cardiff for these desserts but none of them are as good as the ones Al Sham has. Truly one of the best dessert places in Cardiff, I even recommend to friends all the time or give them Baklava gifts for birthdays. Everyone should come here!
Sarah Fuad . 2023-02-05
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I love everything in this shop 😍♥️
Lilyan Akroumi . 2023-01-19
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Friendly staff, great service, authentic taste. There are endless options of baklava, I ended up trying 4 different ones, I really enjoyed each. The prices are reasonable
Abdullah Alatawi . 2022-12-29
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We had a lovely time here today, very friendly welcoming staff, made my little boy feel very special great coffee tasty food couldn’t recommend enough.
ellie mcbrearty . 2022-12-19
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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