Al Sham Sweets in Cardiff

Lovely relaxing place for middle east sweets and tea with family or friends. Friendly staff

Kunafeh is freshly made, staff is knowledgeable, and a great selection of deserts.

The best sweet item in Cardiff. Chef is outstanding.

Best kunafa in town by chef hanay

Bought the Dubai kunafa chocolate at a fraction of the tic tok shop price and pistachio paste. Bakery selection was great and good value for money.

Most amazing fresh juice I have ever tried ,thanks to the team,Hani and Waleed

I used to come here regularly but on the last 2 occasions I felt that there’s something wrong. Staff are much junior and not as friendly to customers and the sweets aren’t presented well. The quality has plummeted massively. I hope they do something and fix this. They lost me as a customer unfortunately. Photos will talk themselves (leftovers, burnt, looking suspicious)

Worst baklava I have ever tried. Pastry is not fresh and baklava too hard. Also expensive. Wouldn't buy here again.

Reasonable prices, nice quality of food and service.

The best kunafa in maybe the whole UK. It is made fresh and the taste is unmatched. Their pistachio kunafa (with pistachio sauce) is unmatched. They also have amazing and friendly staff.

In the past, used to good quality of sweet but now with increased prices, the quality has gone down

Delicious sweets. I wish I was local, I would have visited everyday Definitely recommend 10 stars 🤩

The best sweets you can find here. I highly recommend it

Authentic experience Authentic food!

By chance popped up in the shop and glad I did. I bought a plate for £10 with different varieties of Baklava to try and honestly all are delicious. Freshly prepared crispy pastry with balanced sugar syrup and lots of nuts. They prepare on spot kunafa too. If we were not so full after dinner we would try it and their icecream. They should work a bit on its decor it would lift up.

The best place to have an arabic dessert and drinks People are so lovely there and the always have a warm welcoming

The best place in Cardiff for sweets People there are so welcoming

We tired baklava and kunafa . So delicious 🥰😋😋😋

Lovely Baklava, had to take the rest home! White hot chocolate was beautiful and my boyfriend very much enjoyed the Turkish coffee! Thank you very much!

The best place to have dessert and ice cream in cardiff Welcoming people and service and the food was amazing Definetly recommend

The best palce to have a kunafa and baklava The services was sooo good i recommend to die The owner and his son Omar they are so welcoming

Best place for kanafeh and service was good friendly

Beautiful decorated and right in the high street, for the first time I tried Syrian ice cream it was delicious, excellently served. After I paid for my dessert I was given a free sweet for my long journey back to England where I work. Thank you for your hospitality!

Best kunafa and baklava nice place good service and friendly staff

Bought cakes for birthday but the cake were so stale and and dry, we couldn't eat it and had to bin it! The cakes must had been in there for days! Weeks.

Very lovely staff Baqlawa same taste as in Middle East ( amazing) I recommend for real baqlawa Also Kunafa is really good

This is by far the best kunafa I've had since Middle East. Syrian Kunafa is fantastic, not too greasy, not too sugary. I take my kunafa with syrup on the side. The cheese is so rich and well balanced between the two layers of vermicelli! It's going to be my go-to place for kunafa from here onward.

The desserts tasted amazing. Will definitely go again.

Best customer service, really good food

If you know what your looking for this places is great to get it and go. However don't bother stay honestly to eat in. The music was deafening the poor waiter had too many tables to attend to and the dessert I had was wayyy too rich. I've had middle eastern desserts before however this time the syrup was so sweet I felt like throwing up. It simply tries to do too much. Also £6 a dessert is crazy expensive.

Al kunafa was soooo good so I gad yo come again the next day to have more. That’s a lie I actually had two more the next day 😂😅 was worth ruining my diet for. The owner and everyone was working there were very kind and made me feel welcomed. Will definitely go there again when am in Cardiff 👌🏼

Bonjour toute le monde, C’est du vrai goût Syrian et vous devez essayer si vous êtes à Cardiff. مرحباً بكم ما شاء الله تبارك الله. القشطة حقهم محلي من عندهم و ليست من العلبة و ايضاً الجبنة جيدة. يجهزون الكنافة على الطلب و يجي ساخنة و طازجة سبحان الله Folks, home made cream and cheese and the kunafah is made fresh and hot to order. The Karak (Adani) tea is heavier on the spices and the taste of the actual brewed tea flavor is not as prevalent. Do yourself a favor and try out the kunafah.

Regularly visit here, customer service is great and there is a wide choice of sweets. Love that they also do fresh juices. Some of the desserts I find sweet for myself but I find perfect for sharing. Will continue to support. Thanks :)

Best baklava, always fresh, friendly staff

Great assortment and selection of Arabic sweets/desserts and ice creams. Wide variety of juices available. Lastly, their karak Tea is amazing. Nice seating arrangement and helpful staff. Highly recommended.

Every single item looks too good to eat. The kanafe was divine.

The Kunefe was okay, the pastries good, ice cream was meh, but the milkshakes and service terrible. Whilst we understand that establishments can get it wrong due to many reasons, what really let the place down was the abhorrent attitude of the manager. While the food was average, I was appalled by the manager’s behaviour towards his staff and to his customers. We witnessed the manager demean and berate a particular staff member in front of customers. This behaviour is unacceptable and made me feel uncomfortable as a customer. Furthermore, the manager was very hostile and defensive towards his customers. We advised some of our order was subpar, at which point he was being stubborn, loud and rude. This was infront of our young children who were getting anxious about the whole thing, as we went there specifically for them. This behaviour is not acceptable and shows a lack of respect towards customers. Overall, I was disappointed with the consistently poor quality of service and the owner's treatment of his staff. Based on my experience, I would advise others to avoid this place. It's essential to support businesses that treat their staff with respect and provide a welcoming environment for customers.

Wow, this place is amazing. Friendly staff authentic flavour and fresh. Visiting from Birmingham, glad I came across this place.

Having seen friendly people buzzing around this smart shop/cafe late in the evening, I called here for a morning break. The shop is spotless and in the little cafe at the back I succumbed to chocolate baklava fingers and Arabic red tea. I loved both and hope to visit again not least because of the friendly welcome.

The staff had very bad attitude, no thank you and please. They don't clean the tables after costumers. If you want to make the most of your trip to Cardiff don't visit city road.

I loved trying the booza ice cream with pistachios and the baklava however one large pierce of baklava and one portion of ice cream came to over £10 which looking back seems a bit pricey.

Nice desserts I love it but they’re expensive ❤️❤️

This is our second visit and each time never fails to disappoint, the cakes and baklava are so fresh and taste out this world and the staff are so friendly, the cafe is immaculate and has a beautiful sitting area Best in business and deffo our new fav hot spot 🙌

You must try Kunafa nicely treat by the staffs ,lovely sweets

This shop makes sweets, cakes and everything, the staff are friendly, they have all the Arabic sweets 🇸🇾 💯 🇬🇧 Aliraqi 🇮🇶📿

Best sweets ever!! Really best one is with the nutella topping !!

Food was delicious, staff were very nice, and reasonable prices too

The baklava at Al-Sham is the best we have eaten even including on travels to Turkey and Greece. Everything is fresh and appetising and the staff take great pride (rightly so) in their work. Everyone is friendly and no order is too small.

Stopped by to have Kunefe and mint tea. The kunefe was made and cooked after order. The kunefe was served hot, sweet, slightly fragrant and thoroughly enjoyable desert snack with mint tea.

An absolute gem in Cardiff, amazing desserts, great hot drinks from mint tea, coffee, and karak chai. Everything is made fresh and on-site. Can't recommend it enough!

We dropped in for takeaway dessert and came back again to have drinks and cakes in the cafe. Lovely friendly service. Great selection of baklava, cakes, desserts and ice creams. Would recommend.

Super nice baklavas. The freshly made kunafa was lovely too. They also do karak chai, which was not too sweet and paired perfectly with the yummy sweet desserts. Will go back for more!

I love this place, been here many times already. The best kunafeh and baklava I’ve ever had and I plan to try their other sweets too in the future. 5/5 stars, definitely my favourite dessert place in Cardiff.

Al-sham Middle Eastern sweet dessert is a delightful treat that is sure to satisfy your sweet tooth. With its combination of rich, syrupy sweetness and soft, fluffy texture, this dessert is a perfect balance of flavor and texture. The ingredients are carefully selected to provide the perfect balance of sweetness and flavor, and the preparation is done with the utmost care to ensure that each bite is as delicious as the last. Whether you're looking for a sweet finish to a meal, or just a simple snack to enjoy, Al-sham Middle Eastern sweet dessert is the perfect choice. I highly recommend giving it a try!

Fantastic service and beautiful desserts. Monumental portions and a very warm welcome!

افضل محل حلويات فى كارديف. قمه فى التعامل و خدمه الزبائن، و الاسعار فى متناول الجميع. برافو👏🏽👏🏽

The best kunefe you can get. Freshly made in front of you. Super delicious super yummy.

I’ve been here a couple times for their Kunafeh and Baklava. I have tried other places in Cardiff for these desserts but none of them are as good as the ones Al Sham has. Truly one of the best dessert places in Cardiff, I even recommend to friends all the time or give them Baklava gifts for birthdays. Everyone should come here!

I love everything in this shop 😍♥️

Friendly staff, great service, authentic taste. There are endless options of baklava, I ended up trying 4 different ones, I really enjoyed each. The prices are reasonable

We had a lovely time here today, very friendly welcoming staff, made my little boy feel very special great coffee tasty food couldn’t recommend enough.

افضل الخدمات، كانت المعاملة كتير حلوه و كانوا لطفاء جدا مع الزبائن.

Excellent discovery . Offering lovely cappuccino served with excellent cakes . Definitely recommend .

We went for our 1st visit to this establishment. Pleasantly surprised very impressed by the selection of deserts available. My wife had a coffee which she said was “simply fantastic” and I had a tea. Slightly pricey for the deserts but they were nice indeed.

Best service ever, lovely staff, they have a lovely fresh bakalva so nice, warm welcoming to the place. We thank omar for the nice service Will definitely visit again

Great tasting Baklava and a huge variety in store. Knafeh also the best I've had. Great service from Omar and the rest. Would return! Thank you

The pastry is really good, loved the pistacchio ones. Arabic coffee was pretty aromatic, also different. In my opinion just a bit pricey, but would definitely recommend it.

Nice dessert shop with lots of different choices on baklava & kanfah

صفر على شمال مع احترامي للصاحب المحل

Always an enjoyable experience here for tea and cake with friends

I visited this place today and my mom's 50 quid was taken from her bag by the waitress while she wasn't looking . When asking to see the security footage the manager showed us after the incident not from before. All previous footage was deleted and no apologies or reimbursement was given. Do not come to this place if you want to be robbed .

That js anything but mid eastern deserts ! Too much sugar , poor quality ingredients , definitely would not try it again

Delicious Arabic Coffee and a huge range of Baklava made on the premises.

Me and my family came all the way from Birmingham to try these desserts and it did not disappoint, MashAllah it was delicious and so fresh ! We all tried various things! The service at this place was the best and made our visit to Cardiff a lot better ! The owner was very kind and if u ask nicely he will explain each dessert for you ! May Allah give this business constant success and blessing ! Ameen

Waitress can’t speak English Doesn’t understand when discussing food intolerances Showed clients where all the cakes with nuts were when they said they were allergic. Serious health and safety issues around their ability to tackle food intolerances.

Too bad they really robbed me That's provocative They took me £23 for ICE CREAM and Halawa el-Jibn I felt that I had been robbed and asked them for a bill. They told me that the machine was broken When I got home and searched their website I found out that I only had to pay £9!!! I will tell everyone this frightening and unfortunate thing. Oh my God, this is a very heinous act. Please pay attention. I will file a complaint against them. Although she stole it from me, it tasted very bad النظافه 9/10 التعامل 0/10 الاسعار 0/10 الاكل 2/10 تعامل زي الزفت شيء يسد النفس وفوق هذا سارقيني دبلين السعر ومطلعيني كذابه !! وحجتهم الماكينه خربانه انتبهوا منهم مره عدل خصوصا الرجل السوري والبنت الالبانيه قالوا بعد تعليقي تعالي للمحل نحل المشكله رحت قالوا اني كذابه وغلطانه !! جعلني ماكليت حلويات ع هالاهانه هذي !! وطبعا ما اقولكم عن العنصريه واللقافه الي فيهم

Fantastic baklawa and tea and Syrian ice cream

Delicious baklava, coffee and teas served with a warm welcome and a smile. Highly recommended!

The one and only Middle Eastern desert shop in South Wales 🎩

Popped in here for some dessert after eating a meal elsewhere. The decor is beautiful, the cakes and baklava all look amazing and the staff are friendly and attentive. We felt really welcome and thoroughly enjoyed our cakes and drinks. We will definitely return for more tasty treats.

The best Arabian sweets and dessert in Cardiff, the staff are so polite and professional, they serve gifts of mixed sweets dish at the beginning, I would keep visiting this place every week.

Al-Sham Sweets have the most authentic and delicious ‘Knafeh’ in Cardiff. The staff are also very friendly. Highly recommended if you are into Middle Eastern sweets.

They have the most authentic and delicious ‘knafeh’ in Cardiff. Friendly staff as well. Highly recommended if you are into Middle Eastern sweets.

I went into AL SHAM today as my son was treating me to a box of delicious cakes and baklava. This is my favouite shop. Its a beautiful shop, candelabras on the ceiling, beautiful display cabinets, so clean and the cakes are set out so beautifully. I asked the owner to fill a box with as many delicious treats as he could. I am delighted with my Christmas treat. Happy Christmas and a happy new year to all the talented staff in the shop from Caroline

I went into AL SHAM today as my son was treating me to a box of delicious cakes and baklava. This is my favouite shop. Its a beautiful shop, candelabras on the ceiling, beautiful display cabinets, so clean and the cakes are set out so beautifully. I asked the owner to fill a box with as many delicious treats as he could. I am delighted with my Christmas treat. Happy Christmas and a happy new year to all the talented staff in the shop from Caroline

Excellent baklava & biscuits, friendly staff

Very tasty sweets, lovely and welcoming staff.

The Baqlawa was not very good and the biscuits. The Chocolate Bazbusa was very nice. Polite and friendly staff.

Amazing Baklava with friendly helpful staff we will be coming back very soon

It was ma first experience nd it was amazing 😍🤤

Increíble! Las chicas muy simpáticas y más cuando les hemos dicho que éramos de España, y lo que nos ha recomendado buenísimo! Repetiremos sin duda

This place really surprised me with the delicious mid-eastern desserts

!! Try to scam me!! Earlier tonight, I bought something for £2 but the male staff try to charge me £20. I was confused why only three little sweet need to pay £20. So I repeat ask the guy “ how much for each”. And the guy repeatedly said two zero pound. Of course I will not pay £20. So finally he said £2. I have Chinese Asian appearance, I don’t know is it reason that he try to scan me. I already don’t care what the food taste like but the service is extremely terrible. Really shame on them. Try to charge foreigner super expansive price.

Al Shams is a lovely sweet dessert place with lots and lots of baklava’s, Middle Eastern sweets as well as cakes and ice cream. Service is always prompt. The place is decorated in lovely warm lighting with gold accents which adds to the inviting atmosphere. The baklava’s are always delicious and I would recommend this as a place to get your Middle Eastern pastries from!

Best pistachio Ice cream I've ever tried. Top rated customer service and most delicious array of Baklava on City road Cardiff

The sweets are okay not bad ,but the service is really poor the girl who served me looks like she run away from zomby movie, totally unhelpful ,i never going back again,

Id say dry baklawa for the price You pay The £2 pot dessert is a highlight of this place

Delicious food, good sized portions, can't wait for my blood sugars to go back to normal levels so I can revisit and stuff my face again

The best kunafa I've had in the UK. The deserts here are great and lovely coffee too. Great atmosphere

Visited here for baklava but ended up with one of my favourites Kanafe it was a huge portion asked for it to be warmed up which they kindly did and served it to me with pistachio ice cream all for £5, it was one of the best I have tasted unfortunately I had to share 😋 definitely worth visiting five star from me 👍