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4.5

Based on 224 opinions finded in 2 websites

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Nº 403 in 1625 in Cardiff

Nº 65 of 255 Other cuisines in Cardiff

CUSTOMERS TALK ABOUT DISHES WITH..beautifulpistachiocoffeecreamchocolatesweets

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Always a warm welcome and the food is outstanding

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T PJ . 2024-12-28

MORE AT Google

.Great taste and beautiful design Thanks al sham

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M. Mohea Alkoud . 2024-12-24

MORE AT Google

We have come here a few times had no problem the second time we come to buy some Dubai chocolate as we opend it when we got back home there was a eyelash extension melted into the chocolate can say we will not be coming back here again

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Michael Doyle . 2024-12-24

MORE AT Google

I bought a kilo of Baklava and they were Awful, didn't taste of anything but pure sugar, no pistachio taste, no walnut, just fake. Won't be buying from here again and wouldn't recommend.

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Ray77 Uk . 2024-12-23

MORE AT Google

The best place, the most delicious sweets and juices, good service. I advise everyone to visit this place.

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Sami Sami . 2024-12-06

MORE AT Google

Best service and best kunafa. Thanks to mohee!!

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Shiban Ahmed . 2024-11-23

MORE AT Google

Hanis kunafa Is the best kunafa you can ever get in cardiff

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Barak . 2024-11-23

MORE AT Google

Freshly made knafe and good selection of baklawas. Service was very friendly.

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David . 2024-11-17

MORE AT Google

I have never been to Syria but after visiting this sweet shop I know what Syria may taste like! Amazing hosts - especially Hani the Kunefe chef (big shout out to him). We got complimentary biscuits with our tea after kunefe. I will surely go back!

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Moizzah Asif . 2024-11-13

MORE AT Google

Lovely relaxing place for middle east sweets and tea with family or friends. Friendly staff

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Mohammud Emrit . 2024-11-04

MORE AT Google

Kunafeh is freshly made, staff is knowledgeable, and a great selection of deserts.

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Re Bar . 2024-09-28

MORE AT Google

The best sweet item in Cardiff. Chef is outstanding.

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Abtahi Rabby . 2024-09-18

MORE AT Google

Best kunafa in town by chef hanay

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Hamza Khan . 2024-09-10

MORE AT Google

Bought the Dubai kunafa chocolate at a fraction of the tic tok shop price and pistachio paste. Bakery selection was great and good value for money.

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Sharaz Mirza . 2024-09-01

MORE AT Google

Most amazing fresh juice I have ever tried ,thanks to the team,Hani and Waleed

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Hassan Mohammed . 2024-08-30

MORE AT Google

I used to come here regularly but on the last 2 occasions I felt that there’s something wrong. Staff are much junior and not as friendly to customers and the sweets aren’t presented well. The quality has plummeted massively. I hope they do something and fix this. They lost me as a customer unfortunately. Photos will talk themselves (leftovers, burnt, looking suspicious)

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El Tumi . 2024-08-28

MORE AT Google

Worst baklava I have ever tried. Pastry is not fresh and baklava too hard. Also expensive. Wouldn't buy here again.

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Karim Bhawan . 2024-07-28

MORE AT Google

Reasonable prices, nice quality of food and service.

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Abdallah Tammam . 2024-07-21

MORE AT Google

The best kunafa in maybe the whole UK. It is made fresh and the taste is unmatched. Their pistachio kunafa (with pistachio sauce) is unmatched. They also have amazing and friendly staff.

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Dawud . 2024-07-10

MORE AT Google

In the past, used to good quality of sweet but now with increased prices, the quality has gone down

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sami salam . 2024-07-08

MORE AT Google

Delicious sweets. I wish I was local, I would have visited everyday Definitely recommend 10 stars 🤩

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Entesar . 2024-06-25

MORE AT Google

The best sweets you can find here. I highly recommend it

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huda alhamoud . 2024-06-20

MORE AT Google

Authentic experience Authentic food!

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Aamir Hussain . 2024-06-02

MORE AT Google

By chance popped up in the shop and glad I did. I bought a plate for £10 with different varieties of Baklava to try and honestly all are delicious. Freshly prepared crispy pastry with balanced sugar syrup and lots of nuts. They prepare on spot kunafa too. If we were not so full after dinner we would try it and their icecream. They should work a bit on its decor it would lift up.

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Aisha Ahmed . 2024-06-01

MORE AT Google

The best place to have an arabic dessert and drinks People are so lovely there and the always have a warm welcoming

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Shomila bilal . 2024-05-31

MORE AT Google

We tired baklava and kunafa . So delicious 🥰😋😋😋

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Najeeb Jabbar . 2024-05-30

MORE AT Google

The best place in Cardiff for sweets People there are so welcoming

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Omar Alnumeiri . 2024-05-30

MORE AT Google

The best palce to have a kunafa and baklava The services was sooo good i recommend to die The owner and his son Omar they are so welcoming

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Hani Alrfa . 2024-05-29

MORE AT Google

Lovely Baklava, had to take the rest home! White hot chocolate was beautiful and my boyfriend very much enjoyed the Turkish coffee! Thank you very much!

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Bethany Grist . 2024-05-29

MORE AT Google

The best place to have dessert and ice cream in cardiff Welcoming people and service and the food was amazing Definetly recommend

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سمو الامير . 2024-05-29

MORE AT Google

Best place for kanafeh and service was good friendly

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Houda Aziz . 2024-05-28

MORE AT Google

Beautiful decorated and right in the high street, for the first time I tried Syrian ice cream it was delicious, excellently served. After I paid for my dessert I was given a free sweet for my long journey back to England where I work. Thank you for your hospitality!

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Elizabeth Faita . 2024-04-20

MORE AT Google

Best kunafa and baklava nice place good service and friendly staff

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ABDALLAH ALBLILI . 2024-04-19

MORE AT Google

Bought cakes for birthday but the cake were so stale and and dry, we couldn't eat it and had to bin it! The cakes must had been in there for days! Weeks.

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Sharon Wong . 2024-03-27

MORE AT Google

Very lovely staff Baqlawa same taste as in Middle East ( amazing) I recommend for real baqlawa Also Kunafa is really good

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kassem abuain . 2024-03-20

MORE AT Google

This is by far the best kunafa I've had since Middle East. Syrian Kunafa is fantastic, not too greasy, not too sugary. I take my kunafa with syrup on the side. The cheese is so rich and well balanced between the two layers of vermicelli! It's going to be my go-to place for kunafa from here onward.

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Taiba Nasir . 2024-03-11

MORE AT Google

The desserts tasted amazing. Will definitely go again.

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Hibo Omar . 2024-02-12

MORE AT Google

Best customer service, really good food

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Hamideh Shahriari . 2024-01-26

MORE AT Google

If you know what your looking for this places is great to get it and go. However don't bother stay honestly to eat in. The music was deafening the poor waiter had too many tables to attend to and the dessert I had was wayyy too rich. I've had middle eastern desserts before however this time the syrup was so sweet I felt like throwing up. It simply tries to do too much. Also £6 a dessert is crazy expensive.

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Kyle Fourie . 2023-12-26

MORE AT Google

Al kunafa was soooo good so I gad yo come again the next day to have more. That’s a lie I actually had two more the next day 😂😅 was worth ruining my diet for. The owner and everyone was working there were very kind and made me feel welcomed. Will definitely go there again when am in Cardiff 👌🏼

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Feras Abozaid . 2023-12-18

MORE AT Google

Bonjour toute le monde, C’est du vrai goût Syrian et vous devez essayer si vous êtes à Cardiff. مرحباً بكم ما شاء الله تبارك الله. القشطة حقهم محلي من عندهم و ليست من العلبة و ايضاً الجبنة جيدة. يجهزون الكنافة على الطلب و يجي ساخنة و طازجة سبحان الله Folks, home made cream and cheese and the kunafah is made fresh and hot to order. The Karak (Adani) tea is heavier on the spices and the taste of the actual brewed tea flavor is not as prevalent. Do yourself a favor and try out the kunafah.

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Omer Idrees . 2023-12-10

MORE AT Google

Regularly visit here, customer service is great and there is a wide choice of sweets. Love that they also do fresh juices. Some of the desserts I find sweet for myself but I find perfect for sharing. Will continue to support. Thanks :)

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Aisha Ahmad . 2023-11-03

MORE AT Google

Best baklava, always fresh, friendly staff

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Lauren Jones . 2023-10-31

MORE AT Google

Great assortment and selection of Arabic sweets/desserts and ice creams. Wide variety of juices available. Lastly, their karak Tea is amazing. Nice seating arrangement and helpful staff. Highly recommended.

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Hassan abdul rashid . 2023-08-31

MORE AT Google

Every single item looks too good to eat. The kanafe was divine.

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Sat kaur . 2023-08-28

MORE AT Google

The Kunefe was okay, the pastries good, ice cream was meh, but the milkshakes and service terrible. Whilst we understand that establishments can get it wrong due to many reasons, what really let the place down was the abhorrent attitude of the manager. While the food was average, I was appalled by the manager’s behaviour towards his staff and to his customers. We witnessed the manager demean and berate a particular staff member in front of customers. This behaviour is unacceptable and made me feel uncomfortable as a customer. Furthermore, the manager was very hostile and defensive towards his customers. We advised some of our order was subpar, at which point he was being stubborn, loud and rude. This was infront of our young children who were getting anxious about the whole thing, as we went there specifically for them. This behaviour is not acceptable and shows a lack of respect towards customers. Overall, I was disappointed with the consistently poor quality of service and the owner's treatment of his staff. Based on my experience, I would advise others to avoid this place. It's essential to support businesses that treat their staff with respect and provide a welcoming environment for customers.

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M Patel . 2023-08-27

MORE AT Google

Wow, this place is amazing. Friendly staff authentic flavour and fresh. Visiting from Birmingham, glad I came across this place.

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yassir iqbal . 2023-08-21

MORE AT Google

Having seen friendly people buzzing around this smart shop/cafe late in the evening, I called here for a morning break. The shop is spotless and in the little cafe at the back I succumbed to chocolate baklava fingers and Arabic red tea. I loved both and hope to visit again not least because of the friendly welcome.

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Jude_18a . 2023-08-18

MORE AT TripAdvisor

The staff had very bad attitude, no thank you and please. They don't clean the tables after costumers. If you want to make the most of your trip to Cardiff don't visit city road.

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Rebecca J . 2023-07-26

MORE AT TripAdvisor

I loved trying the booza ice cream with pistachios and the baklava however one large pierce of baklava and one portion of ice cream came to over £10 which looking back seems a bit pricey.

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I B . 2023-06-04

MORE AT Google

Nice desserts I love it but they’re expensive ❤️❤️

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G. Chihaitli . 2023-05-29

MORE AT Google

This is our second visit and each time never fails to disappoint, the cakes and baklava are so fresh and taste out this world and the staff are so friendly, the cafe is immaculate and has a beautiful sitting area Best in business and deffo our new fav hot spot 🙌

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Amy louise Kadir . 2023-05-02

MORE AT Google

You must try Kunafa nicely treat by the staffs ,lovely sweets

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sooraj kichu . 2023-04-18

MORE AT Google

This shop makes sweets, cakes and everything, the staff are friendly, they have all the Arabic sweets 🇸🇾 💯 🇬🇧 Aliraqi 🇮🇶📿

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Sajad Alhusseini . 2023-04-18

MORE AT Google

Best sweets ever!! Really best one is with the nutella topping !!

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Megija Anna Cekule . 2023-03-18

MORE AT Google

Food was delicious, staff were very nice, and reasonable prices too

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why_umar1 . 2023-02-23

MORE AT Google

The baklava at Al-Sham is the best we have eaten even including on travels to Turkey and Greece. Everything is fresh and appetising and the staff take great pride (rightly so) in their work. Everyone is friendly and no order is too small.

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Sarah Bischoff . 2023-02-18

MORE AT Google

Stopped by to have Kunefe and mint tea. The kunefe was made and cooked after order. The kunefe was served hot, sweet, slightly fragrant and thoroughly enjoyable desert snack with mint tea.

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mah2032018 . 2023-02-18

MORE AT TripAdvisor

An absolute gem in Cardiff, amazing desserts, great hot drinks from mint tea, coffee, and karak chai. Everything is made fresh and on-site. Can't recommend it enough!

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Abdul-Azim Ahmed . 2023-02-14

MORE AT Google

We dropped in for takeaway dessert and came back again to have drinks and cakes in the cafe. Lovely friendly service. Great selection of baklava, cakes, desserts and ice creams. Would recommend.

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Leanne H . 2023-02-13

MORE AT TripAdvisor

Super nice baklavas. The freshly made kunafa was lovely too. They also do karak chai, which was not too sweet and paired perfectly with the yummy sweet desserts. Will go back for more!

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Maizura Mansor . 2023-02-06

MORE AT Google

Fantastic service and beautiful desserts. Monumental portions and a very warm welcome!

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Emily Alcorn . 2023-02-05

MORE AT Google

The best kunefe you can get. Freshly made in front of you. Super delicious super yummy.

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Martin . 2023-02-05

MORE AT Google

I love this place, been here many times already. The best kunafeh and baklava I’ve ever had and I plan to try their other sweets too in the future. 5/5 stars, definitely my favourite dessert place in Cardiff.

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Iman Sulaiman . 2023-02-05

MORE AT Google

I’ve been here a couple times for their Kunafeh and Baklava. I have tried other places in Cardiff for these desserts but none of them are as good as the ones Al Sham has. Truly one of the best dessert places in Cardiff, I even recommend to friends all the time or give them Baklava gifts for birthdays. Everyone should come here!

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Sarah Fuad . 2023-02-05

MORE AT Google

Al-sham Middle Eastern sweet dessert is a delightful treat that is sure to satisfy your sweet tooth. With its combination of rich, syrupy sweetness and soft, fluffy texture, this dessert is a perfect balance of flavor and texture. The ingredients are carefully selected to provide the perfect balance of sweetness and flavor, and the preparation is done with the utmost care to ensure that each bite is as delicious as the last. Whether you're looking for a sweet finish to a meal, or just a simple snack to enjoy, Al-sham Middle Eastern sweet dessert is the perfect choice. I highly recommend giving it a try!

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Owen Komar . 2023-02-05

MORE AT Google

افضل محل حلويات فى كارديف. قمه فى التعامل و خدمه الزبائن، و الاسعار فى متناول الجميع. برافو👏🏽👏🏽

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Nardeen . 2023-02-05

MORE AT Google

I love everything in this shop 😍♥️

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Lilyan Akroumi . 2023-01-19

MORE AT Google

Friendly staff, great service, authentic taste. There are endless options of baklava, I ended up trying 4 different ones, I really enjoyed each. The prices are reasonable

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Abdullah Alatawi . 2022-12-29

MORE AT Google

We had a lovely time here today, very friendly welcoming staff, made my little boy feel very special great coffee tasty food couldn’t recommend enough.

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ellie mcbrearty . 2022-12-19

MORE AT Google

افضل الخدمات، كانت المعاملة كتير حلوه و كانوا لطفاء جدا مع الزبائن.

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Basmalah Alkhatib . 2022-11-06

MORE AT Google

We went for our 1st visit to this establishment. Pleasantly surprised very impressed by the selection of deserts available. My wife had a coffee which she said was “simply fantastic” and I had a tea. Slightly pricey for the deserts but they were nice indeed.

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Pete Jackson . 2022-09-26

MORE AT Google

Excellent discovery . Offering lovely cappuccino served with excellent cakes . Definitely recommend .

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Claire Jackson . 2022-09-26

MORE AT Google

Best service ever, lovely staff, they have a lovely fresh bakalva so nice, warm welcoming to the place. We thank omar for the nice service Will definitely visit again

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Batol Alshreefy . 2022-08-23

MORE AT Google

Great tasting Baklava and a huge variety in store. Knafeh also the best I've had. Great service from Omar and the rest. Would return! Thank you

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Daniel Cleaver . 2022-08-23

MORE AT Google

The pastry is really good, loved the pistacchio ones. Arabic coffee was pretty aromatic, also different. In my opinion just a bit pricey, but would definitely recommend it.

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Alba Rodriguez . 2022-06-26

MORE AT Google

Nice dessert shop with lots of different choices on baklava & kanfah

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Shaba Ali . 2022-06-08

MORE AT Google

صفر على شمال مع احترامي للصاحب المحل

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Abdo Hasan . 2022-05-15

MORE AT Google

Always an enjoyable experience here for tea and cake with friends

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David Jones . 2022-05-09

MORE AT Google

I visited this place today and my mom's 50 quid was taken from her bag by the waitress while she wasn't looking . When asking to see the security footage the manager showed us after the incident not from before. All previous footage was deleted and no apologies or reimbursement was given. Do not come to this place if you want to be robbed .

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Aabru Hussain . 2022-05-08

MORE AT Google

That js anything but mid eastern deserts ! Too much sugar , poor quality ingredients , definitely would not try it again

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Om maher Hadid . 2022-05-01

MORE AT Google

Delicious Arabic Coffee and a huge range of Baklava made on the premises.

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Mark Adams . 2022-03-27

MORE AT Google

Me and my family came all the way from Birmingham to try these desserts and it did not disappoint, MashAllah it was delicious and so fresh ! We all tried various things! The service at this place was the best and made our visit to Cardiff a lot better ! The owner was very kind and if u ask nicely he will explain each dessert for you ! May Allah give this business constant success and blessing ! Ameen

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Maisha I . 2022-03-06

MORE AT TripAdvisor

Waitress can’t speak English Doesn’t understand when discussing food intolerances Showed clients where all the cakes with nuts were when they said they were allergic. Serious health and safety issues around their ability to tackle food intolerances.

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T R . 2022-02-27

MORE AT TripAdvisor

Too bad they really robbed me That's provocative They took me £23 for ICE CREAM and Halawa el-Jibn I felt that I had been robbed and asked them for a bill. They told me that the machine was broken When I got home and searched their website I found out that I only had to pay £9!!! I will tell everyone this frightening and unfortunate thing. Oh my God, this is a very heinous act. Please pay attention. I will file a complaint against them. Although she stole it from me, it tasted very bad النظافه 9/10 التعامل 0/10 الاسعار 0/10 الاكل 2/10 تعامل زي الزفت شيء يسد النفس وفوق هذا سارقيني دبلين السعر ومطلعيني كذابه !! وحجتهم الماكينه خربانه انتبهوا منهم مره عدل خصوصا الرجل السوري والبنت الالبانيه قالوا بعد تعليقي تعالي للمحل نحل المشكله رحت قالوا اني كذابه وغلطانه !! جعلني ماكليت حلويات ع هالاهانه هذي !! وطبعا ما اقولكم عن العنصريه واللقافه الي فيهم

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F A . 2022-02-27

MORE AT Google

Fantastic baklawa and tea and Syrian ice cream

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Noah Kimit . 2022-02-26

MORE AT Google

Delicious baklava, coffee and teas served with a warm welcome and a smile. Highly recommended!

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Darren Foulkes . 2022-02-16

MORE AT Google

The one and only Middle Eastern desert shop in South Wales 🎩

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Ali Al-Rikabi . 2022-02-15

MORE AT Google

Popped in here for some dessert after eating a meal elsewhere. The decor is beautiful, the cakes and baklava all look amazing and the staff are friendly and attentive. We felt really welcome and thoroughly enjoyed our cakes and drinks. We will definitely return for more tasty treats.

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Rollo C . 2022-02-02

MORE AT TripAdvisor

The best Arabian sweets and dessert in Cardiff, the staff are so polite and professional, they serve gifts of mixed sweets dish at the beginning, I would keep visiting this place every week.

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Saddam Alanasweh . 2022-01-30

MORE AT Google

They have the most authentic and delicious ‘knafeh’ in Cardiff. Friendly staff as well. Highly recommended if you are into Middle Eastern sweets.

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Wassim Jabi . 2021-12-28

MORE AT Google

Al-Sham Sweets have the most authentic and delicious ‘Knafeh’ in Cardiff. The staff are also very friendly. Highly recommended if you are into Middle Eastern sweets.

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Wassim J . 2021-12-28

MORE AT TripAdvisor

I went into AL SHAM today as my son was treating me to a box of delicious cakes and baklava. This is my favouite shop. Its a beautiful shop, candelabras on the ceiling, beautiful display cabinets, so clean and the cakes are set out so beautifully. I asked the owner to fill a box with as many delicious treats as he could. I am delighted with my Christmas treat. Happy Christmas and a happy new year to all the talented staff in the shop from Caroline

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CarolineJ639 . 2021-12-27

MORE AT TripAdvisor

I went into AL SHAM today as my son was treating me to a box of delicious cakes and baklava. This is my favouite shop. Its a beautiful shop, candelabras on the ceiling, beautiful display cabinets, so clean and the cakes are set out so beautifully. I asked the owner to fill a box with as many delicious treats as he could. I am delighted with my Christmas treat. Happy Christmas and a happy new year to all the talented staff in the shop from Caroline

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caroline johansson . 2021-12-23

MORE AT Google

Excellent baklava & biscuits, friendly staff

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S A . 2021-12-21

MORE AT Google

Very tasty sweets, lovely and welcoming staff.

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Manar Mokhtar . 2021-12-11

MORE AT Google

The Baqlawa was not very good and the biscuits. The Chocolate Bazbusa was very nice. Polite and friendly staff.

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Ali “Azzy” . 2021-11-25

MORE AT Google

Amazing Baklava with friendly helpful staff we will be coming back very soon

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T C . 2021-11-11

MORE AT Google

It was ma first experience nd it was amazing 😍🤤

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Abuhorira Balola . 2021-10-30

MORE AT Google

Increíble! Las chicas muy simpáticas y más cuando les hemos dicho que éramos de España, y lo que nos ha recomendado buenísimo! Repetiremos sin duda

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Aitana Chafer Garcia . 2021-10-03

MORE AT Google

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