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4.5

Based on 268 opinions finded in 2 websites

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Nº 399 in 1625 in Cardiff

Nº 61 of 255 Other cuisines in Cardiff

CUSTOMERS TALK ABOUT DISHES WITH..chocolatecreamsweetsbeautifulpistachiocheesecoffee

comment_iconOpinions

A great dessert spot with a vast selection, plenty of seating or can get a plate of baklava/Syrian sweets to takeaway. Service is fantastic and you're always greeted with smile. One of my favourite places in Cardiff without a doubt.

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Maryam Hussain . 2025-04-01

MORE AT Google

Pistachio isn't typically fluorescent green and doesn't taste like peas. Kanufa dripping syrup everywhere. The tea was somehow dissolving the takeaway cup. Blatant false advertising.

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Drew Hinch . 2025-03-20

MORE AT Google

I really recommend getting the Dubai chocolate bar it's amazing. Also amazing service the a very nice an understanding only thing is the price

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Harlo Yarwood . 2025-03-17

MORE AT Google

Hani is the best kunafa chef in Al-Sham Sweets

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Ahmad Omran . 2025-03-14

MORE AT Google

Absolutely stunning as usual !! The selection and quality of their baklava is unrivalled ( trust me , I've tested them all in Cardiff !) always enjoy the atmosphere and the staff greet you like old friends everytime ! Well well worth a visit and their Dubai chocolate is just 👌👌 (and really competitively priced !) loved this place for years and hope they continue for many many more xxx

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Layla Rodd . 2025-03-13

MORE AT Google

this place has the nicest dubai chocolate. overall it’s a beautiful shop and everyone is friendly

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hazel . 2025-03-09

MORE AT Google

An excellent experience with kunafa with cheese and Turkish coffee, and the most beautiful treatment of the elegant staff. All thanks to them. I advise you to try it, they are creative.

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sameera alabdali . 2025-03-08

MORE AT Google

Very friendly service, always welcoming… the pistachio kunafa is to die for!!! I’ve been a returning customer for over a year and will continue to do so…. Everyone must try!

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Shanice Bevan . 2025-03-05

MORE AT Google

Best Konafa in Cardiff - Thank you Hani!

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Azeza Fdel . 2025-03-01

MORE AT Google

Hani and the team made delicious food for all of us 🥹 thank you!

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Elina . 2025-03-01

MORE AT Google

I visit this place daily!! There’s something for everyone!! Would recommend! Oh and the Dubai chocolate, amazing!!

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Laila Hassan . 2025-03-01

MORE AT Google

Amazing Kunafe from Hani, excellent customer service too. Lovely Syrian brother.

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Khalida Begum . 2025-02-28

MORE AT Google

Never had Kunafa before but gotta say it’s absolutely banging

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tiolmxp . 2025-02-27

MORE AT Google

Best kunafa and baklava nice place good service and friendly staff

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ABDALLAH ALBLILI . 2025-02-27

MORE AT Google

Thank you for the yummy Kunafa done by Hani

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Dima . 2025-02-27

MORE AT Google

Best cheese kunafe in town! Freshly made & Never skips on the pistachios

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PetitPotat :3 . 2025-02-26

MORE AT Google

This cake and dessert shop is absolutely delicious without doubt, always cooked freshly, and an array of desserts to choose from. They do the Dubai chocolate which my kids absolutely love ❤️ and the price from here is very competitive and tastes better in comparison to others too. There is seating towards the back of the cafe. They are a very clean and tidy restaurant/cafe which I do give credit as some restaurants/cafes do seem to find it difficult to keep up standards especially when it gets busy. So credit to them. Must give a shout out to Hani, always thoughtful, smiling, and helpful. Will be back soon guys, and Ramadan is here so will definitely be placing all my dessert orders from you IA.

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Rahi . 2025-02-24

MORE AT Google

It’s the best place for Kunafa. One of the employee Hani makes the best Kunafa. It’s well baked and tastes delicious.

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Sarbjit Kaur Saini . 2025-02-24

MORE AT Google

Best kunafa from hani (sham sweet)

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Mahmoud Samir . 2025-02-23

MORE AT Google

The desserts are good, the Arabic ice cream is excellent, all the types of ice cream are delicious, and the cake is excellent. The kunafa that is prepared upon request is one of the most wonderful desserts. I advise you to try it. I would like to thank the owner of the place for his wonderful reception, which distinguishes him by always smiling. I also thank all the respectable, kind, smiling, and cooperative workers with the customers. If there were more than five stars, I would put them because they deserve a thank you. But 🌷🌷🌷🌷🌷

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Mohamad Salam . 2025-02-20

MORE AT Google

I had the best kunafa in town here! It was my first visit, and I took away a cheese kunafa. The taste was excellent, and the packaging was top-notch. I also had the pleasure of meeting Mr. Hani, the person behind this delicious treat. Can't wait to come back again. Highly recommend!

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neethu benny . 2025-02-20

MORE AT Google

Best koonafa made by chief( hani )

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Goran Khizry . 2025-02-16

MORE AT Google

Hani is wonderful, lovely service and 10/10 pistachio strawberry

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Spotify 101 . 2025-02-15

MORE AT Google

Today I came and took some items from here and they were very delicious. The treatment of the young man who works there, Hani, was smooth and he was very friendly. I recommend going to this store.

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يزن حسيني . 2025-02-15

MORE AT Google

The best kunafa from the best Hani

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Nader Ali . 2025-02-13

MORE AT Google

Went in today for the viral Dubai strawberry cups, and they were amazing! We were served by Hani who was super friendly and welcoming. Would definitely recommend!

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Ali Siddiq . 2025-02-12

MORE AT Google

I had baklava on Monday evening. It was perfect. Thank you. Update: Cafe side is nice. I recommend.

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İngiltere Bana Güzel . 2025-02-09

MORE AT Google

Uno de mis lugares favoritos en Cardiff y en City Road. Desde que descubrimos esta joya en octubre, hemos ido semanalmente. Absolutamente me encanta su knafeh! El personal - Hani, Mahdi y Daniel, siempre son tan encantadores y amables. Pero ayer realmente se superaron a sí mismos. Con su ayuda, mi novio fue capaz de hacer una fiesta de cumpleaños sorpresa para mí. Su atención al detalle con cada aspecto fue increíble. Realmente fueron más allá para hacer un hito importante tan memorable. Los knafehs en AlSham siempre son deliciosos, pero de alguna manera Hani logró hacer el knafeh de pistacho más impresionante que he probado. Ellos realmente nos recibieron como familia y nunca olvidaré la calidez y alegría que compartieron con nosotros. Será para siempre un cliente y tan agradecido que pude encontrar esta joya de una tienda.

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Zahrina S . 2025-02-06

MORE AT TripAdvisor

The best place in Wales for knafeh! Genuinely one of my favourite places on City Road. Every time you walk in, you’re always greeted so warmly. Hani, Mahdi & Daniel are wonderful! Super friendly and always going above and beyond to make sure you enjoy your experience. Yesterday Hani & Mahdi helped my boyfriend throw a surprise 30th birthday for me. They went all out and truly made me feel like family. I genuinely can’t thank them enough for making such an important milestone so special. They truly went above and beyond for us. We go all the time for knafeh and sweets, but mashallah, Hani made one of most incredible pistachio knafehs I’ve ever had. I can’t thank Hani & Mahdi enough for the care and dedication they put into everything from the sweets, to the coffees, and decorations.

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Z. D. . 2025-02-06

MORE AT Google

We had juice and sweet but it wasn’t nice the juice not fresh baklava as well

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Hama Karime . 2025-01-27

MORE AT Google

Been here a few times, delicious kunafe and baklava and always great service to dine in. Their Dubai chocolate dupe is brilliant, it’s large and comes at a very reasonable price of £4 whereas other shops are selling the same sizes for extortionate prices. Thank you!!

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Adil Mohammed . 2025-01-21

MORE AT Google

Always a warm welcome and the food is outstanding

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T PJ . 2024-12-28

MORE AT Google

.Great taste and beautiful design Thanks al sham

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M. Mohea Alkoud . 2024-12-24

MORE AT Google

We have come here a few times had no problem the second time we come to buy some Dubai chocolate as we opend it when we got back home there was a eyelash extension melted into the chocolate can say we will not be coming back here again

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Michael Doyle . 2024-12-24

MORE AT Google

I bought a kilo of Baklava and they were Awful, didn't taste of anything but pure sugar, no pistachio taste, no walnut, just fake. Won't be buying from here again and wouldn't recommend.

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Ray77 Uk . 2024-12-23

MORE AT Google

The best place, the most delicious sweets and juices, good service. I advise everyone to visit this place.

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Sami Sami . 2024-12-06

MORE AT Google

Best service and best kunafa. Thanks to mohee!!

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Shiban Ahmed . 2024-11-23

MORE AT Google

Hanis kunafa Is the best kunafa you can ever get in cardiff

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Barak . 2024-11-23

MORE AT Google

Freshly made knafe and good selection of baklawas. Service was very friendly.

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David . 2024-11-17

MORE AT Google

I have never been to Syria but after visiting this sweet shop I know what Syria may taste like! Amazing hosts - especially Hani the Kunefe chef (big shout out to him). We got complimentary biscuits with our tea after kunefe. I will surely go back!

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Moizzah Asif . 2024-11-13

MORE AT Google

Lovely relaxing place for middle east sweets and tea with family or friends. Friendly staff

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Mohammud Emrit . 2024-11-04

MORE AT Google

Kunafeh is freshly made, staff is knowledgeable, and a great selection of deserts.

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Re Bar . 2024-09-28

MORE AT Google

The best sweet item in Cardiff. Chef is outstanding.

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Abtahi Rabby . 2024-09-18

MORE AT Google

Best kunafa in town by chef hanay

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Hamza Khan . 2024-09-10

MORE AT Google

Bought the Dubai kunafa chocolate at a fraction of the tic tok shop price and pistachio paste. Bakery selection was great and good value for money.

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Sharaz Mirza . 2024-09-01

MORE AT Google

Most amazing fresh juice I have ever tried ,thanks to the team,Hani and Waleed

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Hassan Mohammed . 2024-08-30

MORE AT Google

I used to come here regularly but on the last 2 occasions I felt that there’s something wrong. Staff are much junior and not as friendly to customers and the sweets aren’t presented well. The quality has plummeted massively. I hope they do something and fix this. They lost me as a customer unfortunately. Photos will talk themselves (leftovers, burnt, looking suspicious)

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El Tumi . 2024-08-28

MORE AT Google

Worst baklava I have ever tried. Pastry is not fresh and baklava too hard. Also expensive. Wouldn't buy here again.

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Karim Bhawan . 2024-07-28

MORE AT Google

Reasonable prices, nice quality of food and service.

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Abdallah Tammam . 2024-07-21

MORE AT Google

The best kunafa in maybe the whole UK. It is made fresh and the taste is unmatched. Their pistachio kunafa (with pistachio sauce) is unmatched. They also have amazing and friendly staff.

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Dawud . 2024-07-10

MORE AT Google

In the past, used to good quality of sweet but now with increased prices, the quality has gone down

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sami salam . 2024-07-08

MORE AT Google

Delicious sweets. I wish I was local, I would have visited everyday Definitely recommend 10 stars 🤩

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Entesar . 2024-06-25

MORE AT Google

The best sweets you can find here. I highly recommend it

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huda alhamoud . 2024-06-20

MORE AT Google

Authentic experience Authentic food!

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Aamir Hussain . 2024-06-02

MORE AT Google

By chance popped up in the shop and glad I did. I bought a plate for £10 with different varieties of Baklava to try and honestly all are delicious. Freshly prepared crispy pastry with balanced sugar syrup and lots of nuts. They prepare on spot kunafa too. If we were not so full after dinner we would try it and their icecream. They should work a bit on its decor it would lift up.

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Aisha Ahmed . 2024-06-01

MORE AT Google

The best place to have an arabic dessert and drinks People are so lovely there and the always have a warm welcoming

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Shomila bilal . 2024-05-31

MORE AT Google

The best place in Cardiff for sweets People there are so welcoming

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Omar Alnumeiri . 2024-05-30

MORE AT Google

We tired baklava and kunafa . So delicious 🥰😋😋😋

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Najeeb Jabbar . 2024-05-30

MORE AT Google

The best palce to have a kunafa and baklava The services was sooo good i recommend to die The owner and his son Omar they are so welcoming

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Hani Alrfa . 2024-05-29

MORE AT Google

Lovely Baklava, had to take the rest home! White hot chocolate was beautiful and my boyfriend very much enjoyed the Turkish coffee! Thank you very much!

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Bethany Grist . 2024-05-29

MORE AT Google

The best place to have dessert and ice cream in cardiff Welcoming people and service and the food was amazing Definetly recommend

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سمو الامير . 2024-05-29

MORE AT Google

Best place for kanafeh and service was good friendly

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Houda Aziz . 2024-05-28

MORE AT Google

Beautiful decorated and right in the high street, for the first time I tried Syrian ice cream it was delicious, excellently served. After I paid for my dessert I was given a free sweet for my long journey back to England where I work. Thank you for your hospitality!

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Elizabeth Faita . 2024-04-20

MORE AT Google

Bought cakes for birthday but the cake were so stale and and dry, we couldn't eat it and had to bin it! The cakes must had been in there for days! Weeks.

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Sharon Wong . 2024-03-27

MORE AT Google

Very lovely staff Baqlawa same taste as in Middle East ( amazing) I recommend for real baqlawa Also Kunafa is really good

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kassem abuain . 2024-03-20

MORE AT Google

This is by far the best kunafa I've had since Middle East. Syrian Kunafa is fantastic, not too greasy, not too sugary. I take my kunafa with syrup on the side. The cheese is so rich and well balanced between the two layers of vermicelli! It's going to be my go-to place for kunafa from here onward.

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Taiba Nasir . 2024-03-11

MORE AT Google

The desserts tasted amazing. Will definitely go again.

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Hibo Omar . 2024-02-12

MORE AT Google

Best customer service, really good food

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Hamideh Shahriari . 2024-01-26

MORE AT Google

If you know what your looking for this places is great to get it and go. However don't bother stay honestly to eat in. The music was deafening the poor waiter had too many tables to attend to and the dessert I had was wayyy too rich. I've had middle eastern desserts before however this time the syrup was so sweet I felt like throwing up. It simply tries to do too much. Also £6 a dessert is crazy expensive.

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Kyle Fourie . 2023-12-26

MORE AT Google

Al kunafa was soooo good so I gad yo come again the next day to have more. That’s a lie I actually had two more the next day 😂😅 was worth ruining my diet for. The owner and everyone was working there were very kind and made me feel welcomed. Will definitely go there again when am in Cardiff 👌🏼

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Feras Abozaid . 2023-12-18

MORE AT Google

Bonjour toute le monde, C’est du vrai goût Syrian et vous devez essayer si vous êtes à Cardiff. مرحباً بكم ما شاء الله تبارك الله. القشطة حقهم محلي من عندهم و ليست من العلبة و ايضاً الجبنة جيدة. يجهزون الكنافة على الطلب و يجي ساخنة و طازجة سبحان الله Folks, home made cream and cheese and the kunafah is made fresh and hot to order. The Karak (Adani) tea is heavier on the spices and the taste of the actual brewed tea flavor is not as prevalent. Do yourself a favor and try out the kunafah.

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Omer Idrees . 2023-12-10

MORE AT Google

Regularly visit here, customer service is great and there is a wide choice of sweets. Love that they also do fresh juices. Some of the desserts I find sweet for myself but I find perfect for sharing. Will continue to support. Thanks :)

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Aisha Ahmad . 2023-11-03

MORE AT Google

Best baklava, always fresh, friendly staff

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Lauren Jones . 2023-10-31

MORE AT Google

Great assortment and selection of Arabic sweets/desserts and ice creams. Wide variety of juices available. Lastly, their karak Tea is amazing. Nice seating arrangement and helpful staff. Highly recommended.

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Hassan abdul rashid . 2023-08-31

MORE AT Google

Every single item looks too good to eat. The kanafe was divine.

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Sat kaur . 2023-08-28

MORE AT Google

The Kunefe was okay, the pastries good, ice cream was meh, but the milkshakes and service terrible. Whilst we understand that establishments can get it wrong due to many reasons, what really let the place down was the abhorrent attitude of the manager. While the food was average, I was appalled by the manager’s behaviour towards his staff and to his customers. We witnessed the manager demean and berate a particular staff member in front of customers. This behaviour is unacceptable and made me feel uncomfortable as a customer. Furthermore, the manager was very hostile and defensive towards his customers. We advised some of our order was subpar, at which point he was being stubborn, loud and rude. This was infront of our young children who were getting anxious about the whole thing, as we went there specifically for them. This behaviour is not acceptable and shows a lack of respect towards customers. Overall, I was disappointed with the consistently poor quality of service and the owner's treatment of his staff. Based on my experience, I would advise others to avoid this place. It's essential to support businesses that treat their staff with respect and provide a welcoming environment for customers.

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M Patel . 2023-08-27

MORE AT Google

Wow, this place is amazing. Friendly staff authentic flavour and fresh. Visiting from Birmingham, glad I came across this place.

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yassir iqbal . 2023-08-21

MORE AT Google

Having seen friendly people buzzing around this smart shop/cafe late in the evening, I called here for a morning break. The shop is spotless and in the little cafe at the back I succumbed to chocolate baklava fingers and Arabic red tea. I loved both and hope to visit again not least because of the friendly welcome.

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Jude_18a . 2023-08-18

MORE AT TripAdvisor

The staff had very bad attitude, no thank you and please. They don't clean the tables after costumers. If you want to make the most of your trip to Cardiff don't visit city road.

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Rebecca J . 2023-07-26

MORE AT TripAdvisor

I loved trying the booza ice cream with pistachios and the baklava however one large pierce of baklava and one portion of ice cream came to over £10 which looking back seems a bit pricey.

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I B . 2023-06-04

MORE AT Google

Nice desserts I love it but they’re expensive ❤️❤️

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G. Chihaitli . 2023-05-29

MORE AT Google

This is our second visit and each time never fails to disappoint, the cakes and baklava are so fresh and taste out this world and the staff are so friendly, the cafe is immaculate and has a beautiful sitting area Best in business and deffo our new fav hot spot 🙌

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Amy louise Kadir . 2023-05-02

MORE AT Google

You must try Kunafa nicely treat by the staffs ,lovely sweets

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sooraj kichu . 2023-04-18

MORE AT Google

This shop makes sweets, cakes and everything, the staff are friendly, they have all the Arabic sweets 🇸🇾 💯 🇬🇧 Aliraqi 🇮🇶📿

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Sajad Alhusseini . 2023-04-18

MORE AT Google

Best sweets ever!! Really best one is with the nutella topping !!

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Megija Anna Cekule . 2023-03-18

MORE AT Google

Food was delicious, staff were very nice, and reasonable prices too

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why_umar1 . 2023-02-23

MORE AT Google

Stopped by to have Kunefe and mint tea. The kunefe was made and cooked after order. The kunefe was served hot, sweet, slightly fragrant and thoroughly enjoyable desert snack with mint tea.

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mah2032018 . 2023-02-18

MORE AT TripAdvisor

The baklava at Al-Sham is the best we have eaten even including on travels to Turkey and Greece. Everything is fresh and appetising and the staff take great pride (rightly so) in their work. Everyone is friendly and no order is too small.

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Sarah Bischoff . 2023-02-18

MORE AT Google

An absolute gem in Cardiff, amazing desserts, great hot drinks from mint tea, coffee, and karak chai. Everything is made fresh and on-site. Can't recommend it enough!

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Abdul-Azim Ahmed . 2023-02-14

MORE AT Google

We dropped in for takeaway dessert and came back again to have drinks and cakes in the cafe. Lovely friendly service. Great selection of baklava, cakes, desserts and ice creams. Would recommend.

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Leanne H . 2023-02-13

MORE AT TripAdvisor

Super nice baklavas. The freshly made kunafa was lovely too. They also do karak chai, which was not too sweet and paired perfectly with the yummy sweet desserts. Will go back for more!

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Maizura Mansor . 2023-02-06

MORE AT Google

The best kunefe you can get. Freshly made in front of you. Super delicious super yummy.

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Martin . 2023-02-05

MORE AT Google

I love this place, been here many times already. The best kunafeh and baklava I’ve ever had and I plan to try their other sweets too in the future. 5/5 stars, definitely my favourite dessert place in Cardiff.

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Iman Sulaiman . 2023-02-05

MORE AT Google

Fantastic service and beautiful desserts. Monumental portions and a very warm welcome!

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Emily Alcorn . 2023-02-05

MORE AT Google

افضل محل حلويات فى كارديف. قمه فى التعامل و خدمه الزبائن، و الاسعار فى متناول الجميع. برافو👏🏽👏🏽

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Nardeen . 2023-02-05

MORE AT Google

Al-sham Middle Eastern sweet dessert is a delightful treat that is sure to satisfy your sweet tooth. With its combination of rich, syrupy sweetness and soft, fluffy texture, this dessert is a perfect balance of flavor and texture. The ingredients are carefully selected to provide the perfect balance of sweetness and flavor, and the preparation is done with the utmost care to ensure that each bite is as delicious as the last. Whether you're looking for a sweet finish to a meal, or just a simple snack to enjoy, Al-sham Middle Eastern sweet dessert is the perfect choice. I highly recommend giving it a try!

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Owen Komar . 2023-02-05

MORE AT Google

I’ve been here a couple times for their Kunafeh and Baklava. I have tried other places in Cardiff for these desserts but none of them are as good as the ones Al Sham has. Truly one of the best dessert places in Cardiff, I even recommend to friends all the time or give them Baklava gifts for birthdays. Everyone should come here!

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Sarah Fuad . 2023-02-05

MORE AT Google

I love everything in this shop 😍♥️

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Lilyan Akroumi . 2023-01-19

MORE AT Google

Friendly staff, great service, authentic taste. There are endless options of baklava, I ended up trying 4 different ones, I really enjoyed each. The prices are reasonable

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Abdullah Alatawi . 2022-12-29

MORE AT Google

We had a lovely time here today, very friendly welcoming staff, made my little boy feel very special great coffee tasty food couldn’t recommend enough.

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ellie mcbrearty . 2022-12-19

MORE AT Google

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