The Osborne Hotel in Newcastle upon Tyne

You might find better facilities in the chain hotels but you won't find this kind of service. If you like your hotels small and friendly, this won't disappoint. The staff are uniformly lovely and you're always welcomed with a smile. Great value in a nice location in leafy Jesmond - handy for the Metro (about five minutes' walk from either Jesmond station) and not all that far from Newcastle city centre. A decent breakfast at a reasonable price, and great to have kippers as an option! A thoroughly enjoyable stay. I will stay there again the next time I visit Tyneside.

I got to know why people love this hotel: clean, fair prices, wonderful staff and homemade breakfast. I’ll miss my time with Laura; She’s definitely the best: Her hospitality really made my day. It makes me feel that I’m back home; The breakfast to go is so warm and nice that reminds me of the breakfast box my mom used to prepare for me when taking trains🥰 Will definitely come back again: maybe next month (Newcastle is really a beautiful place!) , or a little bit longer… who knows?

I found this hotel excellent. Decent, clean, excellent, polite and helpful staff, all for a super-competitive price. If you're looking for a budget or mid range option it's a very good choice.

I went to the UK to give an important exam for the first time and this place made me feel like home.. I was welcomed by sharon and she is the most beautiful soul. All the staff in the hotel were really warm and friendly and they made my experience really memorable.. I was really touched by their help during my exam. I would highly recommend this hotel. Thank you so much to the staff.

Very comfortable, clean, and affordable. The sunrise out my window was lovely too.

Stayed as a party of 12 and service was very friendly and very helpful. Definitely stay again. Room was clean and beds very comfortable.

Great hotel clean very good next to lots of restaurants 👌

My home from home! Ever since first visiting in 2021 we have kept coming back and even bringing the whole family. The staff are great and Sharon is the best! Her service is above and beyond! She has become family to us and we can’t imagine visiting without her! The rooms are clean and immaculate and beds are comfy too! Breakfast is delicious! Perfect location as only 5 min metro from Newcastle centre. Great hotel and can’t wait to continue visiting!

Was staying at this hotel from start to finish was a lovely experience come across the manager called Sharon she went out of her way to help us myself my mum and my daughter and seen to us. the room was comfortable We had a great time and customer service was wonderful Would recommend this hotel for future residents

No frills, traditional type guest house feel, had small double, which was exactly what it said in the can, but clean and comfortable. Minimal staff but very friendly, very good value for money.

Great place but parking can be a bit of an issue at times.

Stayed here for one night. We had a double room which was comfortable and spacious with a sofa. There was limited parking at the back of the hotel, but we were able to get a space. The breakfast was enjoyable with a few options to choose from.

A lovely, homely hotel with very personal service and lovely staff. Strongly recommended.

Very friendly and helpful. Very quiet although fully booked.

Good budget hotel located in the residential area of Jesmond. About a 20 minutes walk from city centre or accessible by bus service which drops you in front of the hotel! Located in a much more pleasant area of Newcastle to stay if you want to avoid the late night partying in the city. Hotel itself is old school. No lifts and rooms are a bit dated. It is more of a bed and breakfast. Rooms are very clean and beds comfortable. Service is excellent and friendly. There is a very good Italian restaurant connected to hotel (which guests get discount) and an excellent South Indian restaurant behind.

Very nice staff, breakfast possible in the hotel. Since we didn't notice this, I can't say anything about it. 20-25 minutes walk from the city center. The rooms were clean and in very good condition.

Brilliant hotel. Very friendly staff. Clean. Tidy. Very helpful.

The hotel was clean and tidy throughout my view was 3stars definitely not 2. I would recommend to anybody. Laura the receptionist was extremely friendly and very helpful

Great location in Jesmond. Restaurant was excellent. Pokey bedroom though.