The Orangery Restaurant in Derbyshire Dales

Great setting. Elegant dining room. But let down by slow service - one hour wait for food to be served - menu inaccurate, food appeared to have been kept warm in kitchen for too long, not good quality ingredients. For that quality overpriced.

Where do I start! My husband and I were looking forward to afternoon tea at the Orangery restaurant, after perusing the menu online beforehand it sounded quite nice. When we arrived we were greeted and shown to our table, the place was almost empty, with only one more couple there. We were asked if we’d like tea or coffee, this came out after 5 minutes. The wobbly cake stand with the very sparse amount of sandwiches and selection of cakes came out much later and our teapot was nice and empty by this time! We weren’t offered a refill and tried in vain to get the attention of the waitress who was extremely busy chatting to the other couple about house prices for about 10 minutes. She noticed my husband waving his arms in desperation to get her attention and completely ignored him 4 times! Eventually she managed to fetch us another pot then took the rest of our milk away whilst she refilled it in the kitchen. I thought we were going to die of thirst! The sandwiches we received were not the ones advertised online. We were given plain ham, cheese and pickle, egg mayonnaise and salmon. Where were the watercress, horseradish, cress etc and the coronation chicken? 4 small fingers of basic sandwiches each…. Not enough and I could have made these at home! The scones weren’t warmed and the cakes bore no resemblance to the menu whatsoever! Where were the mango tarts, Victoria sandwiches, pistachio macarons? We received, very dry coffee and lemon cake, chocolate cake and chocolate macaron. Not very inspiring at all for the hefty £21.95 per head price tag! We couldn’t eat a lot of it as it was that rubbish! We did think we might get chance to take the rest home for the kids, but after waiting another 15 minutes to get any attention we gave up and left. As we stepped out of the door the waitress shouted across the room to us to see if we wanted to take the rest home. We said we would have if she had bothered to ask us 15 minutes earlier. Overall a dreadful experience, zero customer service, very inattentive staff, please don’t waste your hard earned cash on this place. Whilst we were there we looked at reviews on trip advisor and see that many people have complained. Short replies have been added by the Orangery saying that they have taken note of the comments, yet absolutely nothing has been done about any of it! We won’t be returning!

Asked for a table of 4 hadn't booked was very welcoming. 2 friends was running late so we just looked at menus. Friends arrived we ordered 4 drinks which quite honestly we thought they'd gone to France to get the wine. We ordered 4 starters with 3 side salads and bowl of chips. Eventually 3 starters came I waited longer for a cold starter no side salads no chips. I said we ordered side salads waitress said no problem won't take a minute to to prepare you one. Chips came with a bowl of mixed leaves which i don't call a side salad £4.50p. We had all eaten our food a waiter came with 1 bowl of salad told him to take it back we had eaten. No one asked us if we wanted sauces or vinegar we had to ask. We all had coffees drinkable but warm not hot. We complained they took 15% of the bill but spoiled what could have been a lovely lunch. Certainly won't be returning the hospitality and service definitely needs addressing.

Visited one Saturday afternoon with a friend for afternoon tea. The Orangery is located in a historic building that’s beautiful inside & out. The restaurant itself is lovely, great decor & ambience. The staff were very friendly & welcoming. Afternoon tea itself was lovely; delicious warm scones, tons of clotted cream and a tasty selection of deserts. All I would say is that 3 very small fingers sandwiches isn’t quite enough & so the savoury side was lacking slightly. You do get a small slice of sausage roll though. For £44 for one tier, I’d expect a couple more sandwiches. Overall though, a very lovely place & enjoyable afternoon tea.

Dear oh dear . Worst , most overdressed salad I have had in ages , totally overpowered by too much anchovy . My husband ate it but then he would eat anything as he was starving Lol. Dared to comment and a very sweet waitress offered to sort out a refund, however , both she and the equally pleasant receptionist were overruled by the overbearing and really un customer friendly restaurant manageress who barked at us ‘nothing wrong with it and just pay’ and then chased us to reception to interrupted a conversation, which was nothing to do with her at that point, in order to advise us that we should be grateful that she had ‘accommodated’ us in her empty restaurant in the first place without a booking. Hahaha. All very unprofessional and really Faulty Towers behaviour. Not the best way to represent an establishment. Maybe a bit more customer service training might help. Overall do yourself a favour and AVOID !! Average food at best ( it was virtually empty on a Saturday lunchtime which tells you everything you need to know ) , no atmosphere and an unpleasant experience. Oh and she insisted that the waitress had never said she would adjust the bill , although she certainly did. Maybe the sweet gurl changed her story under interrogation through fear? All very unsavoury.

We booked for the afternoon tea whilst on our Peak District holiday and what a lovely venue and experience. Very attentive staff served us an elegant afternoon tea in a lovely setting. Would go again in a flash when in that area and recommend anyone else to do the same.

Visited here last night for dinner. Worth noting we understand the last dinner reservation is 7.30pm as the kitchen usually closes at 9pm? Anyway this time worked for us. The restaurant wasn’t busy and is beautifully decorated. The food was fabulous and the staff are equally as wonderful. Nothing was too much trouble and the kitchen prepared a sauce for the steak which wasn’t even on the menu. Would highly recommend.

Again a thoroughly enjoyable dinner experience in the sophisticated setting of The Orangery. Short but well varied menu. Flexible about what was served as part of the dish on the menu. Good food. Respectful and friendly service. All at reasonable prices.

One of our Christmas gifts was an afternoon tea here which we where all looking forward too. On arrival there is not a lot of parking for the restaurant seeing how big the place is so has to park on the side of the entrance road ….with the hope no big vehicles came in.. Entrance was lovely well decorated and asked at reception desk where we needed to go Sat down at a lovely table and tea coffee brought out then the afternoon tea I x celiac 2 x vegetarian Now the afternoon tea was lovely but No teaspoons on the cups and saucers ..had to ask No spoons to eat shot glass with fruit and cream Sandwiches lovely nice fillings Cakes on the gluten free stand …awful dry and could not eat Service was the worse bit of the hole experience Had to ask for refill on tea and coffee No one came to ask if everything was ok Had to ask for cream for the scone on gluten free All staff seamed to be moving around not doing very much and avoiding tables as much as possible …nothing cleared when empty Food good Service not so great

Had a lovely afternoon tea. Great value and service. A lovely setting as well. Would definitely recommend.

Absolutely fantastic venue for my Hen do on 3rd September. Zoe and her team made it so memorable and nothing was too much to ask. We hired the full restaurant as the private dining option with Prosecco drinks reception. Everyone enjoyed themselves and commented on how beautiful the venue was and the food was incredible 🥂 Highly recommended booking for food but also a lovely venue to host an event such as a hen do or baby shower. We were even allowed to decorate the room and they set up the tables for us as per a seating plan which was a lovely touch. Thankyou so much Zoe and the team. Cannot wait to revisit 🤍

Lovely afternoon tea everything made to perfection . Beautiful surroundings and very attentive staff

We booked for a party of three, we know the location and viewed the pictures on line..What we received was really disappointing , it did not resemble the photos in any way, except for the stand it was delivered on, the minuscule finger sandwiches were a little dry, three fingers per person..The scones were fresh warm and good…There was a mini type meringue with strawberries and a minute piece of millionaires shortcake..Along with an Enormous lemon posset that was easier to drink than eat with a spoon……. nice location, but sorry this cream tea was just a very average plate of cakes and sandwiches.

My fiancée and I went to The Orangery after our engagement in June 2022. The staff made us feel very welcomed. The service was classy and they made our day even more special with their hospitality. The food was reasonably priced, high quality and the complimentary, celebratory cheesecake and champagne was a lovely touch. Thank you :)

Yesterday we visited the Orangery and had a fantastic afternoon tea. Mine was gluten free and my friend had a normal one. All the cakes were gluten free, my friend just had a scone that wasn’t. She said the cakes were lovely and she wouldn’t have known that they were gf. After trying so many different places for a gluten free afternoon tea, it was great to find a really good one and just proves that it can be done. I would highly recommend it and at £18.95 it wasn’t overpriced.

A friend went for afternoon tea . The afternoon tea was absolutely rubbish . Not a very good selection of sandwiches or cakes , a tiny pork pie and a dried out piece of quiche . The staff never seemed to be around . I wish we had complained at the time but sadly we didn’t . Although I did write a review on their FB page and received a short message back . All in all they weren’t really bothered. Needless say I wouldn’t recommend this place to anybody and certainly won’t be returning. The disappointing experience also cost us £17.99 each .

Came for lunch , as we had only been for a coffee in the bar before and the restaurant looked nice. Very disappointing experience. One of the glasses on the table was dirty ( sticky residue on the outside -not a good first impression!) I...

Excellent! From walking in to leaving we thoroughly enjoyed the afternoon tea, a fantastic selection of finger sandwiches and homemade cakes and scones, my goodness it is both filling and delicious. Really great attn to detail and the staff were all excellent, the first person...

Staff absolutely fantastic,afternoon tea was catered to our needs as we are not that keen on sweet so mainly had savoury thanks to one of the chefs Danielle Stevenson for organising that for us great experience all round

We had a really lovely lunch here today. Roast beef (a little fatty for me but still tender) with delicious vegetables. My only small gripe is there wasn’t nearly enough delicious gravy on my plate, and I do love my gravies/sauces. However, we will definitely...

We had Sunday lunch for 16 adults and 4 children. Food was amazing, none of our party had any issues, all very well cooked, I had beef and it was superb. The starters and puddings were great…..real Bakewell puddings as well! Lindsey and her staff...

Live locally so decided to give this a try for a light lunch. The restaurant is definitely elegant - furnished beautifully. However, this tends to raise one’s expectations about the standard of food to expect! Ordered the club sandwich. I eat out quite regularly and...

We were staying near Matlock for a week in the Peak District and booked for Sunday lunch at the Orangery. The restaurant decor is immaculate and everything spotlessly clean. Sunday lunch was excellent and the staff and their service very good. We returned a few...

We were a small family party of adults booked for lunch, never having visited before. The restaurant is beautifully decorated in a chic, contemporary palette of colours with lovely art work on the walls. The staff were very attentive, especially to one of our party...

We absolutely loved The Orangery. Stunning restaurant and the food was delicious. Menu was varied and the wine list was fabulous. Service was first class, Zoe looked after our every need with effortless professionalism, and charm. Thoroughly recommend. Venetia & Kerrie

Lovely restaurant setting with super comfy chairs. We enjoyed a HUGE Sunday lunch, there was enough on my plate before the sides arrived. The food was hot, very well cooked and delicious and our server was very pleasant. The reasons for the 4 score -...

Visited for sunday lunch, set menu for a set price, the food is superb and the place is very quaint and romantic

Booked here for afternoon tea as we were staying in the area. Hadn’t realised when we booked that it’s in a retirement village but don’t let that out you off! It’s a lovely building in a very nice environment. Parking was a bit limited though....

Myself and my Husband have eaten here numerous times now and the service staff and food are exceptional. We always feel very well looked after and the food is delicious. The place in immaculate and the surroundings are lovely.

Me and a group of friends went for an afternoon tea with free flowing Prosecco. We had pre-booked with our dietary requirements, including a vegetarian, vegan and nut free option. Sadly, the wait staff had no idea about these requirements and had to check this...

We booked a few days in advanced for 8pm on Saturday using the website. When we turned up the waitress told us the kitchen had closed at 8pm. Waitress was minimally apologetic... Left feeling that it was considered our fault for some reason, where clearly...

Had afternoon tea at The Orangery and it was very well presented , the food was delicious but didn’t get offered a refill on the tea .. Was not impressed with the service , waitress never came back once to see if every thing was...

We came here for Sunday Lunch as a treat for my aunt who lives nearby (not in the retirement village). We were so disappointed! Firstly the waitresses were really nice, which I why I have given it two stars rather than one. The service was...

We recently visited here for lunch. The restaurant is based inside a retirement village, don’t let that put you off going! The restaurant has a modern look, nice views, warm and comfortable. Our server Amelia was excellent, very pleasant, attentive and efficient. The food was...

Visited with a friend at lunchtime after a visit to Chatsworth. I am coeliac and need to follow a strict gluten free diet which was not a problem even though we didn’t pre book. Plenty of GF options available. The staff were really friendly. The...

Went for a lunch won by my daughter. Never been before and we both impressed. The service was first class and the meal was very tasty and beautifully presented. Would definitely book again

We had a family lunch for 9 at The Orangery to celebrate Mum’s 80th birthday. Lovely building, decor, relaxing atmosphere, friendly staff and delicious food. Some dishes were a little too salty but overall the quality & presentation were excellent. We’ll definitely visit again.

A group of us were staying in Darwin lodges over the weekend. This was our third visit to the orangery over 5 years and again we were not disappointed. There was 14 of us there and we had a pre ordered from a set menu...

Last minute booking based on other reviews. Dinner in the restaurant was excellent. Lovely surroundings and great service. Varied menu with great choice including some classic dishes at reasonable prices. Thoroughly recommend

Visited today for afternoon tea, the service was attentive but not intrusive. Alicia was polite and welcoming. The food was delicious and plentiful, we even got provided with additional sandwiches when we explained we weren't fond of cream cheese. The lemon drizzle cake was possibly...

Beautiful setting, fantastic attention to detail, delicious food and the service was second to none. Well done team. You made our lunch time get together a wonderful one.

We returned here to celebrate our second daughters christening (as an old girl of the school we held both our wedding reception and older daughter’s christening here too). On all three occasions we have received 5* service, the food has always been excellent and the...

Very posh with opulent surroundings. The staff are very smart and attentive which added value to our visit. Food is beautifully presented with good size portions and the bonus option of choosing smaller portions. The food was excellent quality like home cooked. Only downside was...

The Orangery is a beautiful restaurant, with a fantastic menu. Our meal was faultless; main courses were pork and steak - both perfectly seasoned, well presented and delicious. Service was impeccable - friendly and personal without being intrusive. We will return!

Stylish restaurant with lovely views, great vegan options, fantastic service from Teresa and Stuart.

Offhand service on two occasions, starting from being poured tea. The server was more interested in talking to her superior who had overlooked the fact that I was asking a question “where is the milk”. I had to repeat it when the servers attention returned...

Came with my fiance to the May day bbq, the weather wasn't great but that didn't stop the event, it was a great indoor bbq in the restaurant with lots of choices of lovely food.. Which was self service and we could have as much as we liked, ended up having 2 plate fulls. . Great service and a fantastic jazz band playing called jigsaw jazz.. We loved it

We came for an early mothers day treat of afternoon tea. The staff were very welcoming and nothing was too much trouble. Thank you to them. The afternoon tea itself was very nice and the scones were delicious my favourite. Everywhere was immaculate and beautiful decor. We will definitely return.

Came here for a carvery with my family , food was delicious , staff are very friendly , would highly recommend .

Me and my wife and child went for a carvery here and it was great! The staff were very welcoming upon arrival and the service was great! The choice of meats was beef and honey roast ham and both were very tasty! All the veg was cooked well and was very tasty aswell! The apple crumble I had for dessert was lovely too! Overall the carvery was very tasty and we would definitely go again!

We were passing by and called for lunch, order food which came in a reasonable time. My order was sausage and mash, very nice. My wife had mushroom risotto. It came like a soup when the waitress asked how our food was I said mine was nice, the wife said she had never had a risotto that was so watery. Tha waitress said I will inform the chef nothing else said or done. I tasted my wife’s meal it was awful. When we went to pay the bar staff asked how our food was, I replied mine was nice but the wife’s had a very slight taste of cream plus what was a food thickener. The reply was we will tell the chef. We are both pensioners, but the people in the orangery were elderly by our standards. So the staff can fob them off.

After booking a short break in the area we looked for a restaurant to celebrate our wedding anniversary. After seeing the Orangery menu online and seeing the pictures it certainly seemed to fit the bill so we booked a table. On arrival we were presented with an all day dining menu full of basic dishes and not the one displayed online. The waitress said "this is all we offer but I will raise your concerns with the chef", I never heard anymore about it!

Fantastic food with lots of superbly cooked vegetables. Service was exemplary. Stunning surroundings.

At £17.95 per head for afternoon tea this was nothing special , in fact our party of 6 left feeling we had been ripped off. The sandwiches after quite a long wait were non descript and not many of them , the scones were burnt and crunchy , the cakes were nothing special , the "Christmas cake " was just fruit cake , it had no marzipan or icing but we were told it was Christmas cake. Yes the tea or coffee was refreshed on request but a tea bag and hot water hardly cost a fortune do they ? We would not go again especially when further down the road in Rowsley you can get a fabulous tea for a couple of pounds more at a well renowned hotel and wedding venue. Disappointing to say the least.

We went with friends for a meal on 23rd November and all of us thoroughly enjoyed it. It was a fish night, three of us had sole which was delicate and beautifully cooked.

Driving past Audley daily to work, today we decided to try it out. Online it does say please book for afternoon tea but within trying the website, It wouldn't co-opertate like we had liked it too. So taking the short drive down there to try our luck, we arrived to an empty reception and waited a few minutes for a lady (housekeeper maybe?) to ask politely if we needed to speak to anyone.

I have visited several times and enjoyed the lovely surroundings and some delicious lunches.

Visited with friends from Australia as we wanted somewhere a little different. This restaurant has a lovely ambience and we were able to have pre dinner drinks on the terrace. The waiter was very pleasant and knowledgable.. A fairly simple menu but very well presented. Now on our 'favourites' list.

We visited as a family of four and enjoyed a delicious meal in a lovely setting overlooking the croquet lawn as the sun was setting. The food was the same standard you’d receive in a top class London restaurant (I live in London and should know). Don’t be put off it’s in a retirement village as we’re in our twenties and had a great night! The triple cooked chips were especially tasty - we will return.

This restaurant serves excellent, uncomplicated food in a calm and peaceful atmosphere. The service is very good and the choice of meals appetising. Briliant to have no background music. Surroundings are refined and comfortable - and prices very reasonable. Highly recommended.

Lovely meal in an elegant restaurant. Enjoyed every minute of our visit.. will definitely return here

Whilst eating in a retirement village might not be everyone’s first port of call, this place is definitely worth it. We booked a table for 7.30 and ended up being the only ones in the dining room as all the residents vacated by about 8. The decor was lovely and our waitress was very nice. We didn’t have a starter though they looked good and for mains we had a spinach & mushroom Wellington, fish & chips and scampi & chips. For dessert it was chocolate fudge sundae and caramel churros (which were amazing if you’re into them!). Of the 3 evening meals we had in the area, this was by far the best quality food and in a lovely setting. There was also a good gin selection which is always a plus! Looking forward to retirement if I can afford a place somewhere like this

New menu gives some interesting new additions alongside the old favourites. as always a great location

Lovely decor and friendly service for the Friday special of fish n chips. You can have them battered or breaded; both are good. You need to book!

We booked afternoon tea here, after being let down somewhere else. I am so glad we did come here. The afternoon tea was lovely. My mum and I started with a glass of prosecco, the afternoon tea was then bought out. It was presented lovely we had a choice of 3 sandwiches (salmon, cucumber and mint, ham and mustard), there was a delicious chocolate brownie each, a small Eton mess each, a cheese scone each, a fruit scone each with jam and clotted cream and a shortbread biscuit each. We also had a pot of Earl Grey tea for two. All this for £21.50. Definitely worth the money. The staff was friendly and attentive, the restaurant was lovely and clean. Very relaxing atmosphere, we wasn't rushed at all. Return is it is on the cards.

I am so pleased to have had a positive experience here after our very disappointing afternoon tea back in February. We were invited back for a complimentary lunch after that experience and I'm so glad we took advantage of the offer. We all enjoyed a lovely lunch, desserts and coffee. The atmosphere in the restaurant was really nice and the staff were excellent. They have well and truly redeemed themselves and we have already booked another lunch in April. Thank you.

Decided to try the afternoon tea at the orangery having dined here on separate occasions before. The staff were helpfull and very freindly, the brownie was the best I've ever tasted :) would highly recommend

We recently came for a Valentines dinner for two at the Orangery...a place we had wanted to visit since we moved here recently.

We booked a table online for lunchtime for my Dads 86th Birthday. The restaurant is in a lovely position set in nice grounds and is part of a retirement complex but open to the public. The staff were very pleasant drinks ordered and arrived quickly,...

Came here last Saturday afternoon for afternoon tea with my family and it was perfect! The service was brilliant and staff were very attentive! Not to mention the scones were to die for. I would highly recommend the afternoon tea!!

Was staying in the area so decided to book here for Valentines evening. Staff were lovely and very attentive, the food was superb and the timings perfect. The setting is great, very relaxing and impeccably maintained. Would definitely recommend.

This was our first visit to The Orangery at St Elphin's - A very nice evening was enjoyed in this very smart restaurant. The staff were most helpful and friendly and we thought what good value the meal was. The live background music was a...

Visited for lunch with friends. Nice menu with a good variety of dishes to choose from, I had the pistachio lamb which was delicious. Staff were very friendly and although busy didn’t make us feel rushed. Will definitely return!

Booked well in advance for afternoon tea for Mum's 99th birthday specifying the table we wanted. We have been here...

Amazing visit, enjoyed it the staff made me feel so welcome and the food were very good.

We booked the day before for Sunday lunch. We arrived to a lovely welcome from the staff and were shown to a great dining room, light, clean and very spacious. We had the carvery mostly but my son had steamed cod. The starters, mains and sweets were fantastic value for money and the beef in particular done to a tee. Although understaffed on the day, the front of house also looked after us. They were very attentive and helped make our family day. Will definitely be booking again.

My wife and I went for afternoon tea to sort of celebrating our wedding anniversary. We did mention we are strict vegetarian when we rung up to book. Although the afternoon tea turned up with meat, the waitress took it away and managed to sort out veggie diet afternoon tea. Then she brought 2 glasses of free champagne but we don't drink alcohol, she took them away and came back with 2 glasses of orange juice. Her service is superb and excellent. Very nice atmosphere and my 3 years old daughter enjoyed running at the back garden. Lovely place!

Going to the orangery was a very pleasant experience , met with a very warm welcome while music playing in the back ground. The service was good and the food even better. Set out nice and tasted delightful. I would recommend this restaurant for a night out with your partner any time.

We booked in for the Tapas night again and weren't disappointed! The food was great and presented in new grey pots and plates which looked really good. It's great to see they're doing the Tapas nights once a month and how busy the restaurant gets, you definitely need to book ahead so you don't miss out! We enjoyed the food so much that we booked in for the following day for Sunday Carvery. Again, we were not disappointed. The food was so delicious and the roast beef was cooked perfectly. Staff were fantastic, as always, on both visits and we can't wait to return again.

Our Group met here for the start of our two day reunion.

We have eaten here on several occasions and I do like the ambience in the restaurant but yesterday the meal was so disappointing. I wish I had said something at the time but we were treating my aunt and I did not want to spoil the occasion. I had the risotto and my husband had the gammon. The risotto was just not value for money and very ordinary. My husband was not impressed with his meal - gammon dry and chips and peas luke warm. I was still hungry after my risotto so opted for summer pudding for dessert and quite frankly I don't know why I ate it - it was so stodgy. I felt so sickly after eating that we skipped coffee. As I said we have eaten here before and I think that one is better opting for a lighter lunch such as omelette or quiche. I don't think the main courses are as good to eat or value for money. Sadly we would think twice before returning as there are plenty of eateries serving good quality food which is a shame. It annoys me that we paid such a lot of money for poor food though I still enjoyed the surroundings!

We lunched here on Monday this week with our relatives who live in the retirement village on-site. The restaurant is open to non residents but you probably wouldn't be aware unless you read TripAdvisor. The dining room and bars are very tastefully decorated and furnished, tables spaciously separated which adds to the general ambiance. The food was excellent. I had the wild mushroom risotto followed by the 'taste of chocolate' dessert consisting milk chocolate delice, chocolate fondant, cocoa tonka truffle and white chocolate ice-cream. The chocolate fondant was perfectly cooked, exceptional even. Others in the party had scampi and chips, catch of the day and summer pudding which was also excellent. Will definitely be visiting our relatives again if only to dine at this excellent venue!

Again very good service. Food excellent, staff very caring at all times , nothing too much trouble. With this kind of service we make it our regular place to visit.

Had a lovely meal here on one of their themed 'Tapas' evenings. The portion sizes were good and the food was delicious. The halloumi and potatoes were my favourites. We're going to keep our eye out for another themed night and try and make it a regular place to visit. The staff were all nice and friendly and nothing was too much trouble. The restaurant itself is so elegant and even though it was busy with other tables we were served efficiently and checked upon regularly by the staff. Can't wait to return!

Five of us visited for tapas and prosecco and we had a brilliant time. The food and service was spot on.

Myself and a group of friends went to the Tapas night after a recommendation. It was lovely food, a good selection to choose from and the portion size was perfect, my favourite was the halloumi and the lemon posset dessert. The staff were very friendly and attentive a special mention to Zoe and Rachael who are amazing at their jobs. The decor in the whole building is beautifully done. Will definitely visit again.

I live in Matlock, and have never been here before. I had my mother over to stay who lives in Loughborough. I just came across this place by chance, we had a lovely afternoon tea, the staff where so helpful and plesent and nothing seem to much trouble for them. We will certainly be back.

Excellent food and service once again at the orangery... Tender joints off meat accompanied with a great selection of vegetables, giant yorkshire puddings and rich gravy. The desserts were tasty and looked a picture. We look forward to our next visit in the near future

At the end of July, our party of 6 attended the Sunday carvery, 3 of whom ordered the roast beef. All those in the party had either 2 or 3 courses and whilst the starters and desserts were nice enough (but nothing special) the same cannot be said for the main course.None of the diners enjoyed their beef, it was tough and I thought it to be a very poor cut as it contained too much fat and gristle making a lot of it inedible. Additionally all the accompanying vegetables were cold and had clearly been sitting on the "hot" plate far to long and were drying out. The only hot item was the gravy!Our concerns were made known to the waitress who replied that no one else had complained that day. It does not matter if anyone else did or did not, we were unhappy with the meal and that is what is important, a point that the staff seem (or choose) to miss.I have eaten there with family on several occasions and find the quality of food served to be very hit and miss, certainly not good value for money. I would add that my wife is vegetarian and the menu choice for a vegetarian is very limited.

A perfect setting for a family night out where we enjoyed suburb food and excellent service. The contemporary surroundings complimented the menu. Once the starters were consumed the highlight for the adults was the catch of the day. The children enjoyed the steak and the gammon which left them little room for dessert. The service from the staff was attentive and made our night, the food and drink was excellent value for money,. If you happen to be in the area do make a booking you will not be disappointed.

Came here one Saturday evening with my partner and again I was so impressed by the food and service. It was a special evening (tapas) and the food was to die for! We shared 6 dishes between us and a bottle of wine! The service we received from the welcome right through till the end was wonderful, we were made to feel very welcome and the comfy chairs definitely helped us relax!

Ate here twice during a stay in Derbyshire. The restaurant is very comfortable, with great service and a good range of choices on the menu. The food was well cooked and presented. A gluten free diet was not a problem at all even without prior warning. A lovely place to eat.

We were so privilaged to have eaten here and had the recommendation. Our waiter was charming and made our first anniversay so special, a magical touch of old school service. It was just perfect, could not have asked for anoything more. A magical experience of romance and a perfect cosy and private table, like fine dining without all the snobbery. We had an amazing view in amazing chairs and they accepted us gracefully in our walking gear. I loved the bookcase wallpaper in the loo's. The food was fantastic and the waiter could not have been more helpful. Catered for my husbands gluten free diet beautifully and the sorbet to finish was a dream. Wonderful establishment.

Excellent service, exceptional good food. Staff very smart at all times . Very pleasant and helpful.

I’ve been here with colleagues on a number of occasions and have found it to be a bit hit and miss. Unfortunately, the last few occasions really have been more miss than hit. We, being a group of seven, visited for lunch in the run up to Christmas and it was particularly disappointing. We were seated at a table with no table decorations, service was slow (there seemed to be insufficient staff), portion sizes were very much on the small side and the food was not overly hot. Surprisingly, there was no offer of any bread, even though the soup starter was supposed to be accompanied by freshly baked bread, and there was no cranberry sauce on the table. There was just one type of gravy, irrespective of whether the main course was turkey or beef. The desserts were little better with tiny portions of Christmas pudding that definitely did not look to be homemade. At £25 for three courses it wasn’t cheap. A few months prior to our Christmas meal, a few of us had eaten at The Orangery and were so disappointed that we wanted to cancel our Christmas booking. However, we were told that we couldn’t cancel but, as a goodwill gesture, two of us were invited back for complimentary main course. On that occasion, the food and service was good and we left feeling reassured about our Christmas booking.More recently, however, a friend and I met for a light lunch and, yet again the food fell short of our expectations. I find it difficult to excuse an omelette not being hot when it is served and having to go back to the kitchen to be warmed up / replaced. Sticking with the theme of temperature, our coffees were only lukewarm.There is too much that needs putting right here and, with three out of the last four meals being such a disappointment, I won’t be going again.

We were staying at a near by bed and breakfast who had recommended this bistro. Very nice place - the last orders are at 19.30 though so it's not a place to eat late. Friendly service, nice food and in very pretty surroundings.

Drove past the place a couple of weeks ago with my friend and decided it would be worth a visit, how right we were. There is an excellent selection of menu choices at a range of prices, staff very helpful and friendly, nice feel about the place. Had a thoroughly enjoyable relaxed lunchtime, with excellent food.

Lovely welcoming afternoon tea. The Orangery is a beautiful place to eat. The staff were lovely. Lovely sandwiches and a stunning display of deserts. Endless tea and coffee were provided. More sandwiches were offered but perhaps they should have been offered at the beginning. Apart from that a wonderful experience. Lovely ambiance.

I couldn't fault the food but the service not as good as previous visits. Our waitress was new in the job and obviously was not trained properly.Also the management should have better Customer care. The Orangery rang us on the morning of our lunch to let us know that there was an event taking place and there would be people moving tables around asking 'did we mind?'.We said we didn't activity taking place and so did not cancel the lunch - what a mistake.After our mains we were asked if we would move into the Bistro area for Desserts and coffee.This we didn't expect as the impression was that we would finish our meal in the restaurant.There was no option but to move and we were offered free coffees as recompense !!!I don't like lukewarm coffee but this was what we were served. Admittedly they were replaced but the whole experience has made up my mind not to use this restaurant in future.

Came for fish and chips last night with my boyfriend and we both loved it, the batter was crispy and the chips were lovely, thoroughly enjoyed it and will defiantly be returning. The service was brilliant.. lovely place to eat