Based on 5.741 opinions finded in 2 websites
Based on 5.741 opinions finded in 2 websites
Nº 263 in 488 in Derbyshire Dales
Nº 77 of 176 British in Derbyshire Dales
Opinions
Great service, fantastic coffee. Breakfast was amazing
Sam Armstrong . 2025-01-28
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Great café, and a lovely place to start/finish a walk or bike ride
Stephen Hollands . 2025-01-20
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Lez Mellor & Denny Lau recommends the cakes. Trails are good too, I did crap myself halfway round though. Hey siri delete that
Sky Lamont . 2025-01-19
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Was very nice cafe &food staff seemed helpful also very busy will go again !!
marlene knowles . 2025-01-18
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We are local to Hassop, so decided to take our family who were at ours for christmas, the service was actually shocking, not a single smile, all looked throughly miserable. Not a single staff member apologised for the hour long wait for food which was very poor considering we had 3 young children at the table. When the food came out nobody knew what they were even giving out, as someone who’s a waitress myself I was actually appalled. The food was average at best but good location but improvement needed.
TA . 2025-01-07
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Having arrived for breakfast we found the service and breakfast to be agreeable, however the toilet facilities were an absolute disgrace. Dirty, smelly and toilet seats hanging off and not working or flushing. We visited at 10am in the morning - so no excuse for the state they were found in.
Jo W . 2025-01-06
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Great cafe, with lots of choice, friendly staff. There was plenty of room to sit indoors or even outside as we did under the heaters, which was really cosy and warm even on a cold day.
Dave Williams . 2025-01-05
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The staff we spoke to were polite but unfortunately we had to complain. We only had a pot of tea for two and a cake. We had to wait a while. The tea cups were dirty one of them had a tea stain ring and it looked like been rinsed under the tap to clean it. The cutlery in the trays was wet and some unclean. The teapot was dirty and was chipped in two places and as my wife said it wasn't fit for the bin. The toilets need a freshen up in fact the whole place does, shame because some of the staff were really polite. I don't know who owns this place but if you read this get some money spent on a refit because its ready.
Dicky28 . 2025-01-03
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Guy with the 2006 man bun, who I assume was the manager was unbelievably rude. It's also freezing in there. Never again - avoid at all costs.
TheManager . 2025-01-02
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Visited yesterday and did not have a good experience. Unisex toilets were not very clean. The roast beef sandwich was more like pulled pork and it took ages and some confusion for our drinks to arrive. The waiting staff were not very sharp at all...seemed to be in a daze. For the money this cafe is charging id expect better toilet facilities and much better service. I had to wait a while to get more cutlery as that had also run out, meanwhile my lunch was going cold All around it has put me off re visiting im afraid. Feel for the money there are way better options around.
Donna D . 2024-12-30
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Great location for the Monsal trail. Very good coffees. Queue today.
Melanie Buxton . 2024-12-27
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Huge cafe menu, very popular and busy, but lots of inside and outside seating. Been twice recently as mid bike ride pit stops and the food I've had has been 11/10! Had the roast dinner panini first time, and then had to go back in December for the Christmas Dinner club sandwich on the festive menu. Absolutely massive, literally a turkey roast in a sandwich, with a boatload of gravy. Fueled me all the way home. Think the staff do an incredible great job on the food & facilities given how busy they are. Some of the bad reviews I think people don't consider just how hard it is for the staff to keep everything in absolutely perfect nick when they are so busy, and of course the food won't be ready immediately if it's rammed!
James Scrivener . 2024-12-24
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Excellent food at this cafe. The cakes are always very nice
Alex Gray - The Car Collector . 2024-12-16
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Amazed at all the recent negative reviews. I live fairly nearby and visit a few times a year. Have never had a bad meal. Six of us met there today for a short walk and then lunch. Hadn’t booked a table (big mistake near Christmas) but the manager/head chef (not sure??) very kindly managed to accommodate us at the time we requested. It was very busy and I expected queues and/or a long wait, but food and drinks were served within a reasonable time. The menu is huge with a great choice. Everyone thoroughly enjoyed their orders (chicken broth, ploughman’s, steak pie, festive toastie…). Negatives are: It wasn’t overly warm in there, the toilets were just average to bit great. Tbh I didn’t check for cobwebs (as mentioned elsewhere), but it has very high ceilings so I’d think they’re inevitable. Can’t really say I’m too bothered either way. It’s an old train station, not a Michelin star restaurant. Couldn’t fault the service or the food. Looking forward to returning. Thanks once more for fitting us in.
SDhol . 2024-12-12
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Absolutely fabulous place to stay. The rooms were very comfortable, clean and tidy. The cafe was fabulous. Amazing breakfasts and traybakes. All of the staff were really welcoming and polite. We will be back!
Hayley White . 2024-12-12
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Walked from Bakewell, called for lunch, had a walk around the shop, before walking back.... lovely.
Kay Mappin . 2024-12-09
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Lovely warming coffee on a wintery mornings walk
Sean Linford . 2024-12-03
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Lovely place for a break while walking along the monsal trail, nice cafe with plenty of seating inside and outside. With a shop with some nice stuff to buy..
Xj6Rick . 2024-12-03
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Café is quite good, especially now you don't have to wait for your drinks if you're sitting in, food came quickly and was hot and very tasty.
Andrew Wildgoose . 2024-12-02
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Great location with plenty of seating and facilities. Nice stop on the Monsal Trail. There was lots to choose from the menu. The staff were very friendly and helpful. Food was tasty and served quickly.
Carlos Severino . 2024-12-01
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Good food, service, and play aera. We would recommend a visit if you are in the area.
Allan Peart . 2024-11-25
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A tasty soup & crunchy roll was just what I needed on a wintery afternoon
Martin Spiers . 2024-11-24
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Great day cycling with daughter and Grandkids. Bike hire for all ages with helmets. The trail is long and fun the kids loved cycling through the railway tunnels.
Patricia Conaghan . 2024-11-24
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Excellent food, service fast even on busy days
Dawn Hutton . 2024-11-20
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A great location on the old railway 🛤 line. Great drinks and food. We hope to try the accommodation soon.
stephen Bayley . 2024-11-19
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Great place, we stopped here after a cycle along the Monsal trail, and had the wood fired pizza that can be located outside. The pizza that we had is great, and there was also drinks and cakes for sale. I can’t comment on the cafe itself as we didn’t buy anything from there. Good during sunny weather, and the area is sheltered. I suspect maybe too cold during winter months, but there is there large indoor cafe too, plus a huge gift shop. Definitely worth a visit if you are there. The only slight downside is that the location of the toilets is very confusing. All signs point to two portaloos outside, which are actually just for general use for anyone walking / hiking the Monsal trail and more can be found inside - however again these aren’t the easiest to find.
Mel Hurst . 2024-11-19
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Pay for parking, £5.50 for 5 hours which isn't bad but the parking was rammed. Really nice bike trail through the tunnels. Cafe had friendly staff, ordered 5 drinks but as it was so busy I was waiting in the way of the free water refill. Next time I go I'm definitely having a cake.
Stacey Aston . 2024-11-18
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Great cafe, lovely food and outdoor space, very busy, staff are efficient.
E. Lewin . 2024-11-15
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Called in here for coffee and cake whilst some members of our party hired bikes to ride the Monsal trail. Lovely cafe with very friendly staff. We ended up staying for lunch when the rest of the family returned from their bike ride. Lovely area selling gifts, books etc. A section of the car park is free for 2 hours if using the cafe or shop and pay and display elsewhere for bike hire etc. Would call again if in the area.
MBdeJ . 2024-11-04
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Ordered the soup of the day, Tomato soup, not very tasty and overpriced. Worst of all, are the toilets , I have never experienced such an awful smell in a public toilet ever. Very dirty and of putting. We are staying next door in the rooms that include breakfast in the price at the cafe. I will be leaving early and skipping breakfast.
Hilda O . 2024-10-31
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Friendly, professional staff and good service. I noticed there were quite a few orders that were incorrect, as was my own but they were rectified promptly. Food ok, it went cold quickly. Hygiene is an area that needs addressing, general clean needed. Staff seen running fingers through hair ?restyling, looked like it had gel on and then straight back to making the toast. Lots of face touching and then handling food and cups etc. My main worry was 3 members of staff went to the toilet with their aprons on! Could be a really nice place to go with a few adjustments.
Pioneer31313913877 . 2024-10-24
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Visited yesterday on a rainy Sunday. Very quiet inside. Large tables in main area were sticky, and I mean STICKY!! Moved to side room, room decor tired but ok. Staff not friendly or smiley, aprons dirty & creased. coffee and cake averaged £8 per head. Tray bakes ok, cake slices ok-ish, scone served with tiny ‘jar’ of cream, would’ve expected fresh, better quality & slightly larger portion. Coffees tasted nice. Worst part was the bathrooms!!! 😮 stinky, dirty and worn out! Extractor fan in cubicle absolutely covered in dust and dirt. I nearly spoke to a Manager but had the feeling no-one would care. Our last visit 18 months ago was brilliant, what has happened to this place?? So disappointed.
YorkPinky125 . 2024-10-21
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Lovely cafe and shop. staff so rude, no carisma, walked around like robots. The woman who served us on 13th oct 2024 at 9 am. was really bad, shouldn't have been front of house. Though't she was above us. Clealy not i add
Scenic787785 . 2024-10-13
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Expensive, but good quality and good service, you get what you pay for ..
Geraint Owen . 2024-09-30
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Very good. You can't escape car parking unless you park nearby as the car park records VRN. Cafe is overpriced but the trail is spot on. Great for families.
Chris . 2024-09-29
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Excellent food as usual, well done & look forward to our next visit..
Marian Jones . 2024-09-25
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Had to ask to have table cleaned and even then it was still sticky. White bread was not fresh
Alison Brown . 2024-09-24
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Position on Monsal Trail is ideal & good variety of food/drinks Takeaway available Sadly must repeat the prior review 'clean the tables' 1st we sat at was unpleasantly 'sticky' this is inexcusable esp when providing food table service
chris hunt . 2024-09-23
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Absolutely fabulous food, you get what you pay for.
MrCummings1993 . 2024-09-23
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loved this cafe..Great bacon sandwich and great coffee and they welcome dogs
allie leat . 2024-09-23
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Disappointing visit this time to the cafe. Hope it improves as it's there for the people who visit the Monsal trail and not just to employ yourselves.
S . 2024-09-22
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OK for a snack, a little expensive but the food is good. No cleaning of tables between customers just removing the dirty dishes. Handy for parking to use the Monsat trail. Second visit, service really slow and not even busy. The food prices have gone through the roof, maybe that's why it's not so busy.
Robert Law . 2024-09-18
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Very busy at weekends and school holidays as it is adjacent to Monsal Trail. Popular with cyclists and walkers. P & D Car Park. Seperate seating outside for Cafe.
Paul Heaton . 2024-09-17
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Fantastic cafe with a lot of choice. Perfect after parkrun
Wendy Mundy . 2024-09-17
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Extensive menu, good staff, good food big car park. Cafe tables were very sticky (not cleaned well enough) hence low score. BTW as far as I can tell it doesn’t seem to be a hotel.
Mark Broughton . 2024-09-16
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The best place to visit the Monsal trail.
Greg Kos . 2024-09-15
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A 10/10 cafe for us, great menu, dog and horse friendly
Ian Cant . 2024-09-12
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My first time visiting and what a brilliant place it is.
Melvyn Frost . 2024-09-12
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Great vegan breakfast. Super location and plenty of tables.
Phil Dunseath . 2024-09-11
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Fabulous cheese scone, just what was needed after a fabulous walk
Michelle Nunn . 2024-09-11
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A bit brusque service as my partially sighted friend was apparently standing in the wrong place at a till she couldnt see and pot of tea for 2 was only half full. It was also very cold.
Hilary Marley . 2024-09-11
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We parked for a bike ride on the Monsal Trail and had forgotten our helmets. Thankfully although a little pricey we were able to rent them here. We also had a lovely lunch, I recommend the choose your own deli lunch with salads, or anything from the massive cake selection! Friendly service all round - including for dogs.
Maria . 2024-09-10
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Lovely little Cafe, parking outside rather expensive which if your visiting the trail and Cafe can add up. Would be nice to see the money reinvested into repairs on lights in the tunnels which are now very poor in places
Sam Leake . 2024-09-09
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Great location at the start of the Monsal Trail. We hired cycles to bike up to the viaduct, enjoyed the fantastic view, and worked up an appetite. (But it's also a wonderful trail to walk). Then back to the station to return the bikes, and chilled for a while at the cafe. Treated ourselves to a bite to eat. Lovely food. Cheerful, friendly service from the staff. Good tea and coffee. A mixture of delicious cakes. And plenty for fans of 'savoury' too. We had a very tasty sausage and bacon bun (choice of white, granary or brioche!), and a sausage roll. Then washed it down with a pot of Yorkshire Tea, and a pot of Earl Grey. Lots of tables and seating (both inside and out). Everything clean and well kept. Toilets on site.
David Whitmore . 2024-09-09
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Lovely food, pleasant staff, very dog friendly, what more could you want
Suzanne Tarr . 2024-09-09
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I’m a local, and I’ve been in hassop station a few times, but this is my first review. I just went in for coffee, no food (thankfully after I sat down and looked around) although what came out of the kitchen looked nice enough. Now, I understand that this is a place for walkers, with muddy boots and dogs, but it’s got to be said, this place is absolutely filthy! I’m not talking about a bit of mud on the floor from walkers boots, I’m talking about thick, black dust on the light fittings & cobwebs hanging from the ceilings, dirty, marked walls next to the tables you’re sat at kind of filthy. Months & months of neglect. The bottoms of table legs caked in dirt where the mop has swished past. The condiment table next to the counter is thick with dust and has cobwebs circling the legs! It was pretty busy when I went in, I counted 9 staff on the premises, all of which were friendly enough, but they all looked scruffy. The ‘uniform’ is jeans and t shirts, and all were wearing creased aprons. Such a shame, because it never used to be dirty. It feels like they know it doesn’t matter what it looks like, and charge a fortune because the tourists just keep coming. The whole place is in desperate need of a dam good clean, a lick of paint and an iron for the staff to use!
E74 . 2024-09-06
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We rented bikes and the guys there were great.
Kostas Eftaxias . 2024-09-04
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Would have given more stars but one unisex toilet inside and one unisex shack outside is a disgrace for so many people and New kiosks etc. I advise people to go to parsley hay station
Kimberley Cole . 2024-09-03
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Great bike ride over viaducts and through loads of tunnels. Finished off in bakewell....lovely town and great places for a pint and bite to eat.
Andy Laverick . 2024-09-03
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Lively selection of different foods and snacks
emma clifford . 2024-09-03
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It is perfectly located, a little pricey but aren't they all these days.
Pete Taylor (Junior) . 2024-09-02
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Perfect place to stay for walking the Monsal trail, breakfast was exceptionally good
Ali Wright . 2024-09-01
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Fabulous food. I love a Ploughman's and this was delicious 😋
Michelle Simmonds . 2024-09-01
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Good food - extensive menu. Great shop, with books, gifts etc. Very very popular as it's located on the Monsal Trail so always buzzing with cyclists, walkers and families. Inside and outside seating. Extra carpark in the grass over the road. Main car park pay and display - not sure about the overflow. Dogs allowed outside.
Rose Teal . 2024-09-01
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Good,reasonably priced car park nice walk, too many 'fast' bikers. The Monsal walk is for everyone but spoilt a bit by some irresponsible bikers at high speed. Lovely views, of area.
Mark Scaife . 2024-08-31
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Lovely coffee and great facilities
Alan tandy . 2024-08-28
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Great place to eat with a lovely little gift shop. Price is very good. Ample parking and the trails are beautiful ❤️
Isabel Eden . 2024-08-27
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Beautiful location that is overshadowed by poor service and bad coffee. 18 minutes to get served a take away black coffee when there was only 3 people ahead of me in the queue. Cup only half filled and I was overcharged. £4.26 instead of £2.75.
Matt Manning . 2024-08-26
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Really nice bacon sandwich, would have been 5 stars if our mugs of tea were full.
Steve Morris . 2024-08-23
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Had lunch here after walk on the Monsal Trail. Very nice lunch and good service. Waitress very pleasant and helpful
Susan Clarke . 2024-08-22
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A great place to start from when walking or riding the Monsall Trail. Loads of parking, friendly and helpful staff, outdoor seating and good food. Dog friendly too.
Carl Eden . 2024-08-22
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It's an OK place. It seems a lot use it for a walk along the Monsal trail. Car park pricey with no concessions
John Travers . 2024-08-20
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Met friends had a late breakfast very nice
Denise Salmonds . 2024-08-16
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Went for a cycle ride and had a drink in the cafe after
Malcolm Turner . 2024-08-15
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Bikes were good. Trail was flat, senary was spectacular!
Ian 'Gadget' Francis . 2024-08-14
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Rip off!. The kiosk selling ice cream cones was closed as usual meaning kids had small tub of local ice cream at £3.25 a pop. Tea seemed reasonable at £2,25 for a paper cup until I asked for a splash of oat milk....that'll be an extra 50p then! Won't be going in there again.
Original52 . 2024-08-14
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Enjoyed the food. Plenty of room to sit.
Sarah Simpson . 2024-08-14
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Large cafe with great food selection situated in the old station building on thr Monsal Trail.
Paul Danks . 2024-08-13
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Nice enough location but the food was very poor quality and very overpriced. For example: Cheddar Cheese and Cider Chutney sandwich with coleslaw and side salad - was the cheapest tasteless rubbery catering cheese with the faintest speck of chutney and miniscule salad and a couple of strands of coleslaw - not even 1 forkfull. All 4 lunches were similarly very poor.
Travellintudor . 2024-08-11
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Pretty busy on a nice day, food was good quality and a big choice including vegan options, plenty of parking in the field opposite the entrance that is a cheaper/free option than paying in the station car park.
Tony Harvey . 2024-08-11
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This place has got everything that you need.
waggled darts,Chris Brown . 2024-08-11
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Very pleasant. Had lunch in Cafe, very nice, huge portions
Maureen Giddings . 2024-08-10
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Very nice walks and waterfalls, kids loved it. Good bike ride route
Yasmin . 2024-08-08
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Good place for both walkers and cyclists for access to Monsal Trail. Very good value meals with daily specials.
Les Day . 2024-08-08
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Great place to rent bicycle for the monstal trail. The trail takes around 1 hour of continous ride (with relative ease) per direction to complete. The tunnels on the way are super cool (the trail follows an old railway) pretty flat the entire way. They can provide bicycle with a child's seat at the back.
Roy Darnell . 2024-08-05
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Cafe was good, coffee and cake. Main reason was to try out the Monsal Trail on the bike. Total of about 15 miles, very good gravel trail, slight incline in places but mainly flat. 2 coffee shops along the route. Also has tunnels and viaducts throughout the route, and the scenery is fabulous.
Tamas Khan . 2024-08-04
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Good cup of coffee but little expensive.
John Garratt . 2024-08-03
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Great food, great location on the Monsal Trail. Free parking is a big plus.
Alper Mermer . 2024-08-02
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Visited car park & cafe on a Bakewell market day. Handy alternative car park when Bakewell is busy; you can walk the Monsal trail for a mile into Buxton to avoid the car park misery in Bakewell.
Paul Harness . 2024-08-01
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Did the Monsal Trail for the first time and had lunch in the cafe first. Amazing service. Gorgeous food. Couldn’t fault it. What a beautiful location. Definitely going back 🚲 Didn’t stay in a hotel.
Kim Thornborough . 2024-07-31
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Review only for the Cafe. Cafe looked lovely but service and toilets not so great. Arrived about 10 ish and it wasn’t that busy. We ordered breakfast and coffee’s, the food came out but we were told coffee is a little behind. Coffee arrived after we had finished our food and it wasn’t that great either. I then went to the toilets out side only to find them in a bad state with wet floors etc and looked like they hadn’t been cleaned in a while.
Rob S . 2024-07-30
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Lovely place right on the side of the trail.Plenty of seating inside and out.Freshly made food and cakes and open late on Fridays and Saturdays with wood fired pizzas available.Free parking if you are visiting the shop.Would recommend
Susan Johnson . 2024-07-30
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Fantastic bike trail with amazing views in the peak district. The bike track is very easy going as an old railway line so no traffic and a cafe en route. A few slight hills bits but you can take at your own pace. Friendly staff at the bike hire too.
Rowland Conway . 2024-07-30
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Waited over an hour for a pizza. Had to go up 4 times and ask what was happening. The most incompetent staff I've ever come across.
Daniel Carrico . 2024-07-28
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Perfect for when you're walking the trail
Dean M . 2024-07-28
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Hired 2 bikes and a dog trailer for a couple of hours to do the Monsal trail. They have certain trailers for dogs (not listed on the website as I phoned to ask). Staff were really friendly, helmets included in the bike hire. We returned the bikes then stopped at the cafe for food. Plenty parking spaces at the cafe. All in all a great day out.
Megan . 2024-07-27
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Very disappointed with the whole experience. We opted for takeaway pizza to eat in - a Pepperoni, Peppers & Mushrooms and The Meaty. Far too oily - my guess is far too much cheese and not enough of the toppings. They both could have done with another five minutes in the oven as the middles were soggy and the bases not cooked through. The staff looked fed up - not a smile between them. The saving grace was a decent bottle of wine at £18.
Lynette194 . 2024-07-22
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Great food, wonderful service, good price
Neil Hawkins . 2024-07-20
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Lovely meal quick service however a very rude and snappy man on the counter didn't catch his name but tall shaved hair at the sides with I tiny bit of hair tied up we had no idea how things worked and wasn't helpful at all very intimidating I wasn't going to put a review but it was busy and overheard a couple more remarks about him he definitely shouldn't be on the counter
Julie Parker . 2024-07-20
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A beautifully converted old station that is home to a fantastic cafe. The food is delicious, the setting is lovely and the staff are friendly and welcoming.
Lizzy Backhouse . 2024-07-20
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