The Orangery By Sapna in Hillingdon

Was there to celebrate my daughter’s birthday. Food was mediocre, ambience was good. The food price and mandatory service charge is not worth it. Will never be going back. Staff needs some sort of customer service training.

We visited The Orangery on a weekday for a food tasting, as we are considering Sapna Caterers for a private event. Our experience was delightful, largely thanks to our host, Imtiaz, who provided attentive and warm service throughout our visit. The food was impressive, with the Lahori Chicken and Palak Paneer standing out as the highlight dishes of the meal. We started with beautifully presented canapés, which included the tantalising Gol Gappa and Aloo Papri Chaat—both bursting with flavour. The grilled meats were expertly cooked, perfectly retaining their moisture without being overdone. The spice levels were just right, enhancing the dishes without overwhelming them. The only slight disappointment was the lamb biryani, which fell a bit flat compared to the other offerings. To round off our meal, we enjoyed a comforting Karak chai alongside our dessert of Gajjar Halwa and Malai Kulfi, both of which were utterly delicious. Overall, we highly recommend The Orangery for its excellent food and exceptional service.

Dear Sapna Catering Team, I wanted to share some feedback on our recent experience, as it was unfortunately not up to the standard we have come to expect. We brought friends along, but we were all quite disappointed. The starters, especially the chicken tikka, had an excessive amount of artificial coloring, and the seekh kebabs were noticeably smaller than usual. Additionally, we had to wait over 40 minutes for our mains, which further impacted our overall experience. Is this still Sapna Catering? Because if it is, the quality has significantly declined. We strongly suggest considering new chefs or revisiting the standards that made Sapna Catering a trusted name in the past.

We didn't stay for our dinner, we had a small issue with them not making it clear that they do not serve alcohol in the restaurant and if you want a drink you have to go downstairs to a bar and carry it up to your table yourself. This was obviously an inconvenience and we raised it with them, simply to say they should make it clear on their website but instead of apologizing or accepting that it should be made clear the manager basically said he didn't want to talk to the table, which seemed like a poor response so we decided to leave. He was increasing the intensity of the matter instead of cooling it down, totally unprofessional. Wouldn't recommended this place to anyone after that.

Excellent for ambience but the food is rather pricey and the quality is not good for the price charged. Service took a long time and mostly the food was satisfactory with the lamb karahi and masala fish being the best. The portions are misery and the starters were rather disappointing. Five stars for service and ambience. Kebabs and tikka were very small portions and not fit for purpose. Good for business type of lunch or dinner but rather disappointing for a family outing. The deserts were very nice, the gulab jamun and carrot halwa were the best.

This was hands down the best restaurant I’ve been to.Their staff were so sweet and understanding,not to mention the food was seasoned perfectly and don’t even get me started on the drinks; absolutely heavenly ,especially the blue lagoon,this restaurant has so much potential definitely worth 5 stars will come again

Such a lovely place to visit the decor was nice lovely staff and the food was amazing. The scenery was beautiful will Defiantly go again

place not even apologising for their mistakes…. The manager was drunk and rude the staff were bad and could not even speak English throwing plates on the table.

My husband and ate here two years ago and we loved it. The food was tasty and the portion size was decent, so we were looking forward to coming back again, only this time we felt like they had downgraded! my husband ordered the Seekh Kebab which were unbelievably tiny/thin and only 2! my butter chicken was bland and sickly, as they mixed tandoori chicken strips into the bland creamy masala; This is not butter chicken. We were quite shocked and left disappointed as our bill came up to £90 for such small tasteless food. side note - when the waitress served the seekh kebab my husband asked her if he looked like a child? she started laughing because she too knew they were ridiculously tiny. Despite this, the restaurants ambiance is lovely and is situated next to an open golf course! very picturesque.

Such a lovely atmosphere and food ! Huge thanks to girish , anjali and maham such lovely staff . Food was so delicious with great service and hospitality!

We went out in a group to orangery as we have Ben here b4, but our experience this time was appalling from the moment we entered, the lady at the front did not have great customer service skills and her understanding of the English language was poor. We finally settled in the private room even that was an issue for her as she came in and asked why we moved when she had given us the choice to sit there advising us we she had to decline a booking (not sure how that was relevant ). We ordered starters then mains , we had a couple of friends who were vegetarian so they made there own orders, once there order arrived we found a long hair in the food to this the lasy at the front once told about said we don’t have any women in the kitchen again not something we would be know, why was that relevant ? She never replaced the dish as we asked her to take it away and she looked at us as if we were asking something unusual ! Why would we carry on eating from that dish when there was a hair found in it. We waited for ages for a replacement nothing arrived. Once the bill came we asked for the vegetarian bill to be cancelled as my friends didn’t eat after that. They were not happy to do that and said we have given u tea (only 3 out of 9 had tea) my vegetarian friends has nothing . We felt they were doing us a favor ao we said we will Pay the whole amount even for the hair veg dish and they came back and we paid the whole bill. Could not believe no customer service no customer retention no care no good end result . In a nutshell we will not return ! Sapna needs to re evaluate there services and issues and customer service and retention! If you find anything that should not be in the dish don’t waste time fixing it as no one cares

It's been our first time attending this restaurant. It's a very cosy place to spend quality time with family whilst having delicious meal. Staff makes you feel welcomed and treated very well. Big thank you to Girish, Mansham and Imtiaz for help in organising bday surprise!

The spot was amazing, Ferraro rocher milkshake was lovely, and chaat was great, and Chapli kebab was delicious. However the chicken was raw and pink, I took pictures and showed the manager on the day, and he said it’s supposed to be like that! He would not accept that it was raw, and would not re imburse anything on the bill. His attitude was poor and after the meal, we were left deflated as my daughter had just completed her music exam that day.

My daughter went to this place for a 30th birthday celebration. She liked the ambience and the food. As a result she booked it for Mother’s Day - a party of 4. What can I say, a good location, service average but food really poor. Limited menu which is good if the few select dishes are of a high standard which they were not. Portions small and prices above average. Lamb chops starter - recommended by the waiter. 4 small lamb chops - really nothing special. Fish pakora - small soggy pieces of what was suppose to be Tilapia fish (not convinced they were). My main was the their signature Chicken dish Balochi Chicken - I’ve had supermarket ready meals taste better. Starter Paneer dish was above average but the main course Panner Jalfrezi was “very’ small cubes of Paneer in a sauce - nothing special. They don’t have a drinks licence so you buy your drinks from downstairs and bring them up stairs - not a problem for me. I think the private party food would have been at a special request so perhaps tastier but I can’t see my self and my wife returning there any time soon.

I would like to give a special mention to Imitaz, his professionalism and warm nature was much appreciated. He went above and beyond for me and my daughter and made our evening a really enjoyable one. I would just like to say we need more people like you in the industry, who understand the customers needs and are an asset to the business. Thankyou so much once again.

I went to this restaurant with family and friends today for a lunch. At the entrance was clean, fresh and green. The manager Prateek provided us a very nice sofa seat. We asked him for a recommendation cause was our first time there. All the meals recommended by Prateek was 100% good (very tasty, fresh, quick service). Everything was spot on. I’ll be back soon.

The food was satisfactory but the service was very slow. The receptionist was very rude and unprofessional. We asked to split our bill, when she was not able to calculate the sums, she got really annoyed and disrespectfully stomped her feet and left our table without any clear explanation. She did not apology for her behaviour.

Everything was brilliant - the staff were helpful, attentive and friendly throughout our dining experience. The food was delicious (especially the papri chaat and shai paneer). Loved the atmosphere and ambience of the restaurant, especially the decor. Would definitely recommend.

Been to restaurant before for afternoon tea which was very good , booked evening meal and wasn’t disappointed. Got a booking on the day which I was really pleased about, arrived just before 7.30 , the restaurant was buzzing and looked absolutely beautiful in the evening. Ordered lamp chops and chicken tikka mix, poppadoms for starters and tharka daal, aubergine masala and tandoori roti with raita for main. Absolutely delicious. I would rate 5 stars,only reason for 4 stars was we had to bring drinks from golf club bar downstairs and in middle,of meal my husband went down again to buy drinks. However, Very good selection at restaurant of nonalcoholic drinks and checked with staff if you book the private dining room you can bring your own. Other than that amazing night, I felt I was abroad. Definitely going to book again, want to try the thali lunch time menu and already recommended to so many family and friends. Our Uber drivers were impressed dropping and picking us up, recommended to them too

Tasty food served in ambient surroundings with music served by friendly & helpful staff like Iman. The location is within Stockley Golf Club & surrounded by a beautiful lake. However, Amex cards are not accepted & the toilets need to be kept in a state of repair without broken toilet seats !

We had a great time at the Orangery in Uxbridge. I booked a table for 13 for a birthday party and the staff there were very attentive especially Rupinder and Maham who looked after us all evening. They even fixed the birthday cake before bringing it to the table, as my daughter accidentally squashed it!!

Very very good food, the lamb chops starters in particular were amazing. However, our visit was made by the world class service, from the moment we walked in till the end. In particular, Imtiaz was superb; friendly, attentive and helpful.

Booked afternoon tea for my sister to celebrate her birthday. Beautiful ambience and surroundings, really enjoyed the afternoon tea. When I called to book I was given a higher price and min booking, however, glad I checked website and quoted prices. Perhaps member of staff got wrong. We would definitely go again only reason I didn’t give 5 was I was sent a special request email and mentioned my sisters birthday but there was no acknowledgment of this. Week before we went to celebrate my birthday at a restaurant and although I decided to take off my birthday they had already picked up and staff came over to wish me and at end got me a small cake and candle so that would be my only constructive feedback, if you are going to ask than act on it

This restaurant is in the delightful setting of Stockley Park Golf Club and has a balcony attached to the dining room.For disabled visitors there is a ramp approach to the club entrance and a lift just inside the door to the 1st floor restaurant, The restaurant only serves non alcoholic drinks so you have to buy at the bar (on the ground floor) and take them to your table. the restaurant is spotlessly clean and offers a warm welcome in a pleasant decor. The tables are well spaced and has comfortable armed chairs. the tables were spotless and were laid up on arrival. The waiting staff are c courteous and have good knowledge of the food offered. For starters ordered Aloo Tikki Chollay.,Fried Massa;a fish and popadoms. The starters were served along with warm plates. the Aloo and fish were delicious, the Aloo served in a bed of spicy chickpea sauce. The popadoms were as expected. For mains we ordered Baingan Massala,Chicken Korai,Chicken Biryani and Paneer Jalfrezialong with Zeera rice (Cumin rice) and naan. The s plates were hot as was the food and was delicious, obviously freshly prepared and very well presented. The waiting staff were attentive and not overbearing or pushy. For people eating there for the first time be aware that it is northern Indian spiced food that to the English palate seeds rather strong. Only the lady eating the Korai dish fund it on the hot side having ordered a medium strength dish. I ordered a Kulfi (non whipped dense ice cream) but was served a whipped ice cream, something that the manageent need to address. Alsom the Bhuna Gosht is made with lamb but is a much better dish when made as in India with goat meat. I assure thatvthe asian regulars would welcome this!!!!, Te naan was dissapointing also I would have liked a roomiali roti (much softer bread) with my baingan. So management introduce goat to the bhuna.upply proper kulfi.add a fish dish to the mains (rainbow or sylhet fish curry) menu. I would recommend this restaurant cor comfort, ambience and uality of food. I would return and would appreciate mods to the menu.

Wanted to go out for an evening meal somewhere nice! Booked a table short notice, ended up getting late in traffic. Called Orangery and told them we were running late they were fine as it was a weekday (quiet) Atmosphere was nice with lovely music playing in the back ground. We requested to be seated near the window, which was pleasantly honoured. We were severed by Anum she was very friendly helpful with a beautiful smile. My order was taken and when the starters arrived everything was so perfectly served. Food (starters) lamb chops, chaat and chicken tikka were delicious. Mains were also perfect lamb curry with fresh warm roti and naan. I would like to say Anum was really on the ball with service and served us like VIP’s I would recommend Orangery to everyone for a nice meal out or for any occasion. ⭐️⭐️⭐️⭐️⭐️

we went for afternoon tea with friends It was very nice experience. We had lovely time . The ambiance was nice . The staff were very nice and very professional. All in all we had good time. Only one little suggestion if you could have gluten free option as well . That would be amazing

Nice atmosphere & decor. Staff were capable; although seemed harassed when dealing with big groups. I enjoyed the food - starters were lovely. The lamb curry & pilau rice were very tasty.

I hosted my birthday dinner in the private room at the orangery. It's was a beautiful set up with a delightful interior and table setting. Food was outstanding and replenished throughout. A big shout out to Imtiaz who went above and beyond to look after us. He showed wonderful hospitality throughout the evening. Anum and Mahum who also served along with Imtiaz, all gave a great service! Thank you for making my birthday so memorable and enjoyable. Would definitely book again. Thank you The Orangery!!!

Dreadful, amateur cooking. Flavourless food. Alcohol not available via table service and it seemed alcohol was frowned upon in this restaurant! Rude waitress. A snack bar at best, a school dinner hall at worst. I could have bought a better curry in Iceland! Never ever...

I have been here a couple of times and can say from the 1st to the 2nd visit the difference in price and portion sizes. Not only this the 2 no time I don’t notice till I got home there was an additional drink added...

The restaurant was in a lovely location over looking the golf course. We was welcomed by the staff they were very polite and smiling. Mr verma looked after everyone and was very Welcoming also asking how everything was with our food from starters to dessert...

Great food, nice ambience. Served by Rupinder, who was very polite and friendly. Will definitely come again.

Food is 10/10 Service 10/10 Came 3 times this month , first with friends than came for afternoon tea than with family .. they never fail to impress you . Highly recommend.

I visited here with my partner as we were visiting family locally. The service was very good, as was the food. The restaurant was clean and welcoming with nice decor. The objection I have is that there is a 10% service charge added to the...

The restaurant was recommended by a work colleague. Was very much looking forward to going it’s set in a very beautiful complex and has views of the golf course. The restaurant is small than expected and the decor is okay but a little tacky full...

Amazing food and service. We had a lady called Simran that made us feel like royalty! Simran even made sure she did something special for my wife's birthday and something for me as it was father's day. A must go!

Horrible service!!!! Visited today and had one of the worst experience of dinning out ever! 1. We arrive at 19:15 for our reservation and were told its at 13:15. I showed the email booking. The manager Imtiaz reluctantly told us "i have accomodated you but...

In May 2023 we booked The Orangery to celebrate my 60th birthday. It also turned out to be an engagement party for my daughter and her new fiancé! From start to finish it was a thoroughly enjoyable experience. Surbhi helped us through the booking of...

Having booked this restaurant for a group of 10 for a birthday dinner at the last minute, we were so impressed by the great service of the super friendly and helpful staff. Imtiaz made sure our every need was met and he made sure my...

I booked the restaurant for my mum’s 70th birthday meal with family. Initially I had booked the meal for 7.30 on Saturday 6th May and I was told that i didn’t need to pay a deposit and I would receive an email to confirm the...

Great place to Eat Out with friends and family.Amazing service by Lady waitress Sapna.Her service was friendly and efficient.Sapna made us feel welcome and she was attentive with extra care. We had delicious dishes Palak gosh,Lamb Bryani and with tasty Desserts and it's worth it....

All of my big family had a beautiful time at The Orangery by Sapna. The food was great and the staff including S Imran and the manager on the day were amazing. We will definitely be visiting again. Thank you

Nice Place, Absolute Fantastic. Had lovely food , lamb korma . Great service by Prateek verma. Very friendly Guy. Helped me with travelling guide.

We went to the orangery restaurant for Eid celebration. From Manager downwards we recieved exceptional service. Food was excellent, great ambience and great service. I will definately be going again

What a disastrous experience here! We wanted to celebrate both mine and my daughter’s birthday on the same day ! When I called this restaurant and explained about both celebrations and also explained that can’t celebrate on Sunday as we have other commitments and so...

Everbody was so lovely and kind to me and my kids. The staff are truly so helpful and accommodating, catering to all our needs. Simran was honestly so nice and did everything she could to make us comfortable. Imtiaz was also very helpfu and kind...

The food was amazing especially emminceince . Service was really good and efficient. Specaial thabks to miss surbhi at the reception for welcoming us and making us feel comfortable. Great service by MISS SURBHI

Great experience. Just got to start there. Arrived at the restaurant which is tucked away by a golf course. The restaurant is located on the first floor with wheelchair/disabled/pram lift which is positive and inclusive. Upon arriving we were seated in what was surprisingly comfortable...

The starters were fish this came with green chutney, papri chaat was tasty, mixed grill was mostly different chicken, for mains we ordered butter chicken which was brilliant, lamb korma was okay and biryani. Best to order rotti as the naan gets hard quickly. Nice...

It’s a big waste of money. I was really disappointed when I went in person. Doesn’t match with the photos they have put on the website. Entrance is just by some back entrance of a small door from where you have to take stairs. So...

After navigating Stockley Park I managed to find The Orangery, first sight of the building reminded me of school, LOL!. Thankfully inside was nothing like school. It had a light, airy, garden conservatory feel with pretty orange trees dotted around, and had comfortable spaces between...

The Orangery at Stockley park has shocking service!! Don’t even bother going here, not inclusive of other races!! If I could leave a minus I would. We arrived a few minutes early for our reservation and were stood in front of 3 members of staff...

Excellent service all round! Been twice now for a chilled out lunch and each time we were bowled over by the friendly, professional and accommodating service - especially Girish, Imtiaz and Surbhi! Celebrated a birthday 2nd time round and staff made such a brilliant fuss...

We went here for Lunch after hearing so much about it and after following it on Instagram. We were definitely not disappointed. The walk up the stairs lead us to a beautiful restaurant with beautiful views overlooking the Golf course. We were greeted by the...

Arranged my husband birthday and was asked to pre order starters, I did not think they would reheat and send the starter to be served to my guest which we were a group of 35ppl The veg options in mains are not even worth talking...

I visited last week for a get to gather and i was absolutely amazed with the quality of food and the top notch service I received. Super pleased with the whole experience! I would definitely recommend this place for anyone who loves Indian / Pakistani...