The Orangerie in Merton

While it is a bit more expensive than other places we always eat here when in London. My family had the Sunday roast which was very good and not too expensive and I had the beautiful afternoon tea. It was lovely and a great experience.

L'antica limonaia di Kensigton Palace è stata trasformata in un ristorante-bar.Immersa nei verdi prati circostanti è circondata da scoiattoli che si avvicinano per ricevere cibo. L'atmosfera è molto coloniale, cibo buono, ma molto caro.L'Afternoon Tea costa circa 27 sterline a testa, è veramente caro.

We waren hier jaren geleden ook al eens geweest en wilden graag nog eens terug. De sfeer, de service en kwaliteit, helemaal goed! Prachtig porselijnen servies( wordt vervangen door normaal servies tijdens eten). Kwaliteit van eten is erg goed. Jammer dat de bediening niet snapte ( zelfs bij navraag van de serveerster) dat we allebei iets wilden eten waardoor het wat rommelig geserveerd werd( terwijl het vrij rustig was). De Orangerie is wel stukken beter dan de koffiecorner bij de nabijgelegen shop. Onderdanks de ietswat rommelige uitservering toch een aanradertje!

Poco descuidada, pero por lo demás una experiencia agradable. Poco lentos en el servicio, tuvimos una visita del palacio de Kensington, reservamos y nos estaban esperando y esperando la factura para ultimar y tenía que levantarse y pedir en el final! ! La comida estaba bien, pero nada para volverse loco.

Siempre disfrutamos visitando la Orangerie. La comida es increíble (bien hecho a la cocina).Champagne es encantador, desafortunadamente casi todo el tiempo es rancio. Cuando lo señalamos, abren de inmediato una botella nueva, sin ningún problema. El personal es encantador y educado. Literalmente todos ellos.Lo peor es también el personal! !Sí, son muy amables y atentos, sin embargo, Dios mío, el servicio es taaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaHoy nos sentamos en una mesa sucia afuera (bday de la esposa) y el clima es increíble. Así que esperamos 15 minutos impares antes de llamar a alguien. Muy educado y tomó nuestro pedido. En este momento, usted pensaría que al menos despejará la mesa un poco, si no es que todo. Pero eso es gordo NO.Luego, 10 minutos más tarde, llegó el Champagne (rancio). Nuevo camarero y nuevamente no hay limpieza de la mesa.Pedimos champán nuevo Lo cual no fue problema 8 minutos impares después llegaron champán nuevo y mi sándwich (sabor increíble: -)).El mesero comenzó a limpiar la mesa. Bueno, él comenzó a limpiar primero la mesa vacía junto a nosotros (¡nadie está esperando una mesa) y luego limpió la nuestra! ! !No lo entiendo Tantas críticas negativas se refieren a la velocidad del servicio en particular, sin embargo, la administración no está solucionando miserablemente este problema. Tal vez la reducción de costos! ! ! !El hecho es que si el servicio se acelerara, sus ingresos aumentarían masivamente.Si estás bien para esperar, ve allí, comida increíble, vistas y decoración.Los camareros son muy amables, pero no entrenados.Supongo que será solo otra publicación que la gerencia ignorará.Vergüenza realmente

Nous sommes venus avec nos 3 enfants de 5, 7 et 8 ans pour faire découvrir les "afternoon tea".Le cadre est splendide et ca sera le seul aspect positif.Une fois assis, nous demandons 2 afternoon tea, 3 boissons pour les enfants avec l'intention de leur faire goûter car nous n'avions aucune garantie qu'ils aiment...Et là, notre serveuse nous a obligé à prendre un afternoon tea supplémentaire : pour 5 personnes assises il faut au moins 3 afternoon tea.Je trouve ça pitoyable quand on se dit que nos enfants sont très jeunes et ne peuvent pas compter comme des adultes connaissant le goûter à l'anglaise.Aucun sens du service client.Ils ne souhaitent que s'enrichir à tout prix.Minable.Fuyez si vous êtes en famille.

Habíamos estado en KP y reservé el almuerzo aquí. Estaba un poco preocupado de que iba a ser demasiado caro y de hecho el té de la tarde tenía 28 cada uno, pero el almuerzo estaba bien. Tuvimos ensalada y tuve pollo, otro tenía risotto, pato y costillas, todo bien. Pan encantador para comenzar. Camarera con encanto, nos gustaría volver pero me volvería a reservar como lo hicimos esta vez, ya que estaba muy ocupado.

We had dinner at the Orangerie, and although it was quiet crowded, our large group was served and treated very efficiently. The decor and style of the restaurant fits perfectly with the concise and clear menu. The food was very good without being stuffy.

Esta fue nuestra segunda visita, y el servicio y la acogida es insuperable.Te hacen sentir especial durante su visita, y quizás desea regálense algunos mimos culinarios. ?En resumen, bastante bueno poder tener algo de indulgencia agradable. Será parte de nuestra visita al Palacio de Kensington.

In un parco fantastico patrimonio Unesco con 40.000 piante e fiori, una sosta x il pranzo in questo ristorante self service è indicata e se non piove all'aperto è ideale.Varietà di piatti anche britannici e costi non esosi. Provato il vladsico roast beef e il pork con patatr di contorni.Entrambi ottimi.

El sitio es precioso. Tanto dentro, como en la terraza.

Un poco decepcionante el almuerzo. La comida era muy normal así como el servicio. Íbamos a ver a nuestros amigos. A la llegada nos dijeron que habíamos llegado y que hubiera. Algo de confusión con el idioma!

Qué hermoso entorno, uno puede sentarse y relajarse, encontrarse con amigos, un lugar donde quieres ir y hacen sentir bienvenidos por el Equipo de invernadero. Sí, es un hermoso paraje, y realmente precioso por dentro, y disfruté de mi huevos Benedict con salmón ahumado, pero mi nieta recibió huevos duros había recibido su comida casi 10 minutos después de que nuestro grupo de seis, ninguna disculpa o explicación. Nos hicieron sentir bienvenidos? Desgraciadamente, no. Si regresaría? A pesar del hermoso entorno, a pesar de la interior, y la comida deliciosa y bien presentada, no volvería otra vez. El servicio en el Orangerie defrauda. Total y absolutamente profesional.

Very disappointing service. Had to chase the service staff for attention, one person had to leave before we received our food as it took so long. A beautiful location but soulless and serviceless, such a shame ...

En un viaje a Londres para visitar a mi hijo estudiando allí, junto con mi hijo de 16 años, nos tomamos té en el Orangerie. Cómo espectacular! Es simplemente muy británico todo el camino, desde el nivel de servicio a las opciones de té y las ofertas de alimentos. Disfrutamos cada bocado, y desea enviar un grito especial de Lukas, el gerente. Lamentamos que no tomar una foto juntos, porque te ayudó a hacer nuestra experiencia más especial!

Came here with a friend on a rather sad occasion and this certainly perked her up. We had a table by the window overlooking tHe garden on a sunny afternoon and enjoyed a really good tea with all the trimmings. The service was good and our particular requirements were served without mistakes. This hotel is lovely but being a local I have never stayed but would like to, it is very stylish. The Orangery has a selection of different casual seating and it is a popular venue, with good reason. Try it, you will not be dissappointed and you can then walk in their lovely gardens which it overlooks.

Xmas Set menu is a very good option of tasting various dishes for a reasonable price. Highly recommend!

Leuke en verzorgde afternoon tea. Personeel is vriendelijk, vlot en hoffelijk. Alles was mooi verzorgd. Keuze aan soorten thee was evenwel veel te beperkt voor een verwende theedrinker (twee soorten zwart en een soort groene thee; geen fruit thee).

We enjoyed a very delicious full English with toast and jam served first with a pot of tea and a good Americano. It is a lovely,albeit rather sparse building, but the china and the architecture was lovely and made for a very luxurious and peaceful meal. The staff were friendly,welcoming and efficient. There were nice tables and sitting areas immediately in front as well if you wanted to eat in the beautiful garden. Washrooms were outside, hidden behind building and were clean but basic.

This lovely location needs work, probably in the kitchen. We ate most meals here over the course of our two day stay & anything ordered was a complete fiasco. Unfortunately, we weren't alone in this & overheard guests near us complaining about ice cold chicken pot pies, food taking forever. The breakfast buffet was lovely, inemjoyed the mixed berry compote that I ate twice for brunch. Please, get the chef some more help in the kitchen so that this pretty venue runs more smoothly!

Great scones and great pimms. Sandwiches could be a tad fresher. Overall great value for money though. Book a table by the window.

I went to the Orangerie 8 years ago and I remembered little orange trees everywhere, giant table display of treats and delicious scones enticing one to come in an enjoy high tea, so I booked a reservation to share the experience with my daughter this trip. However, we were underwhelmed. No flowers, no orange trees, no ambience other than the building itself which is still lovely. No display of treats and british delights to impress upon arrival. Table setting was still pretty, tea and treats still presented to inspire, however the scones tasted like fluffy white bread possibly baked days ago. Even my daughter commented that scones weren't the dense moist treat of yum we have had elsewhere. The rest of the sandwiches were flavorful save for the cumcumber sandwich which was literally a piece of cucumber between white bread. It's pretty to sit there and enjoy the Kensington Palace area, but something's changed.

This was by far one of my favorite things/places we visited in London. We had high tea and the finger food assortments were unbelievable and the tea was amazing, all while looking at Kensington palace on one side and the gardens in the other!

Beautiful building and athmosphere very special. We keep returning even though it is a bit pricey. We had breakfast this time. We had eggs benedict (nice), english breakfast (delicious sausages) and apple waffles with cinnemon cream (yummy!).

Good food, good wine, a relaxing and light filled room. The ambiance is lovely and the staff make it a pleasure to eat here

This place is more about the atmosphere than the food - meaning it's pricey with decent food. I had a simple salad that was very good. Most people were having Afternoon Tea. It's worth going for the experience. Reservations suggested, especially if you want to sit outside.

We were a party of 5, all having dined at Cannizaro House's 'The Orangerie' on a number of occasions from High Tea through to lunches and dinners. Our Sunday lunch experience was one of the worst dining experiences I've ever had! We did comment at the time and were given 25% off our food bill so credit to the restaurant for attempting to address these issues at the time.ServiceService was slow to non-existent with clearly no training on how to wait a table being given prior to being let loose on customers - reaching across us with menus, plates of food and drinks; topping up my water glass and pouring half of it into my plate of food etc etcWe also had a member of the party who required a gluten-free diet. We asked for GF bread (apparently available) which never turned up. Drink orders were taken but took so long to arrive we had practically finished our meal by the time they arrived. Nobody came to offer us the buffet course nor any explanation on when to go, where to find plates etc.FoodThe 4 course Sunday lunch costs £29.First cold - cold soupSecond course - beautiful seafood and cold meats buffet - I wish i'd forgone the main and just concentrated on this!Main course - choice of roasts, steak, pie etc etc. I ordered the roast beef with 'all the trimmings'. Beef itself was fine, although no sauces offered. Roast potatoes dry and overcooked, broccoli dry and totally overcooked, yorkshire pudding was burnt. All 3 people who had the roast had the same issues. The other 2 guests had steak frites - 3 tiny, thin pieces of rump steak which made a mockery of being asked how they would like it 'done'. The boiled potatoes brought out for the GF guest were greyish black and totally unappetising. Dessert - good choice of desserts which sounded lovely on paper but left a lot to be desired. 'Profiteroles' was one giant profiterole - hard and stale, filled with ice cream. The Apple Tarte Tatin had a scoop of icecream that was completely melted by the time it reached our table, leaving the pastry soggy and inedible. Nobody likes a soggy bottom!The advertised 'banana and rum bread and butter pudding with rum & raisin icecream' was in fact a plain bread and butter pudding with vanilla icecream. It was lovely but it would have been nice to be told I was getting something different from the menu.Overall, we were all seriously underwhelmed. I dont normally write negative reviews but on this occassion felt that others should have a chance to find out what the venue is like before parting with your hard earned cash. If you want a festive atmosphere for a special occasion, good service and nice food - look elsewhere!!

Light airy environment with views of the gardens, plenty of not overpowering buzz, a sumptuous colourful sea-food buffet, followed by traditional Sunday lunch cooked to perfection. The service discreet, efficient, professional, smart. The whole experience entirely delicious.

Loved having my meeting the sun was out and the place was a breath of fresh air. Best to going early.

My wife and I went here on the last day of our honeymoon for high tea. Everything was amazing from the food, tea, service, and ambience. You can't beat the location either right next to Kensington Palace.

I expected highly from the cream tea in this reputed tea house. But the scorns tuned out to be very average, so as the tea ( I took the fine Darjeeling). Three scorns are sort of dry, but there are not enough clotted cream. However the place is located nicely in the park, so the view is nice.

It's now Hotel du Vin, and we had our lunch in the Orangerie (not to be confused with any other dining areas there). To summarize, I'd say food excellent, extensive menu, service left a lot to be desired, and the PROFITEROLE was out of this world! Seriously fantastic! With good service, this meal would have been absolutely wonderful. I'd made a reservation but when they looked for it, they couldn't find it. Fortunately it was pretty empty, so we were able to be seated by the window anyway. The service, sad to say, was abominable. Nice enough staff, plenty of smiles, very polite, but our waiter was pretty useless for the most part. For example, when taking our orders, the he just stood there. I had to tell him what we wanted, he didn't ask me for my order, just stood there! No "would you like any sides?" or any guidance at all. Once i'd ordered my sole, if I hadn't said I'd like some sides, I would not have received anything other than a great big fish on my plate! I'm sure a lot of people may not know that you don't get anything else on the plate, so he should guide the guest and say "what sides would you like?" - but he didn't. I had to tell him everything, then I was the one who had to ask my guests what they wanted (he didn't ask them, just stood there, looking at me, like I was the designated table orderer!), and then I had to tell HIM what they wanted. He still didn't ask about sides, so I did the official order round up for the table and passed the information on to him. Strange. We'd ordered a starter of the sourdough bread with different butters. TWENTY MINUTES LATER it still hadn't arrived (bear in mind, I think there were only two other tables in use at the time, with maybe 5 other diners in there - so they were hardly swamped) - our waiter had disappeared, but when he eventually showed up and I was able to flag him down, I asked him where the bread was? He said it was being freshly made for us and he went off to find it. He came back a few minutes later with 4 slices of COLD bread (if it had just come out of the oven, it would not have been cold), and one little thing of butter. He dropped it off and disappeared again. I had to wait for him to show up again and I said "there is supposed to be pesto butter too" - so he looked surprised, hurried off and brought us the other butter. After several minutes of eating the cold bread, I flagged someone else down and asked where our food was, that we were pretty fed up with waiting and then getting cold bread - he looked shocked, rushed away, brought back a basket of piping hot fresh bread (not the sourdough bread) and it was a thousand times better. I wished he'd been our waiter - he seemed a LOT more efficient! He apologized for the wait and went off to find our waiter, and they brought our main courses. We still had to wait about 10 minutes for the sides, but (drumroll.....) the food was EXCELLENT.We had sole meuniere and one of my guests had the salmon with lentils - the salmon was served skin side up, with layer or pesto crust (or whatever the crust was) spread over the skin on top - but that skin wasn't crispy, it was as limp as a dishrag so totally inedible, and therefore my guest just peeled off the skin along with all the flavorings. Normally, if there is a flavor crust on the skin, the skin is crispy and edible - or else the paste if spread on the non-skin side, so you can get the flavor with the salmon - not in this case. Anyway, the salmon was excellent anyway, the soles were fabulous, and the side portions were very generous (two people could have shared one portion of potatoes, instead of ordering their own separate sides). The food was PIPING hot, although plates were not even luke warm - but we were delighted. Our water glasses were never filled up, I kept trying to catch our waiter's eye, but he seemed to be avoiding us - I sat with an empty water glass pretty much throughout the meal, but when I did see him again, I flagged him down and asked him if there was a water ration - I also told him the food was excellent but so far the service was poor- he seemed surprised at my directness, but my guests had become very frustrated at just the total lack of any follow up or attention - particularly when the place was practically empty. Anyway, I was glad I spoke up because he DID buck up his ideas and attention - brought water immediately, and when my glass was half empty, he refilled immediately - and became attentive. For dessert, we shared profiteroles - and this is not like any profiterole you've ever had. So here's some advice - you MUST MUST MUST get the profiterole! It is HUGE, smothered with delicious hot chocolate sauce, and served with ice cream - it was fantastic, and the highlight of our meal. Even if you don't go for lunch, just go for the profiterole - it will be worth it! Beautiful scenic environment (try to sit by the window) - great place to walk off that meal, just lovely! I'll be back for sure. If service had been good, or we'd had a different waiter, it would have been 5 out of 5. Beautiful grounds! Wonderful to walk off the meal afterwards, going down to see the ducks.

My best friend gave my boyfriend and I a voucher for afternoon tea at the Orangerie. Lovely atmosphere and delicious teas and sandwiches and treats. I love tea, and enjoyed my afternoon selection. My boyfriend had a latte and said it was very good. A bit "posh" to visit every time we're in London, but great to experience since I'm an American!

We sheltered here for some tea while the rain kept us away from the park. The place had plenty staff eager to serve us well. This royal site makes you feel so royal. Wide choice of high quality teas. Don't miss the scones. Good views, lovely atmosphere and little hurry to go!

We held an afternoon tea party at The Orangery in Cannizaro House to celebrate my mother's 90th birthday. It was absolutely fabulous and could not have been improved upon in any way. The food was excellent, especially the scones with jam and cream, and the staff were efficient, helpful and courteous. Special thanks go to the manager (Guy) who complied with every one of our detailed requests concerning layout, seating and general format with cheerfulness and charm. He transformed a good occasion into an outstanding one.

Stopped for afternoon tea after visiting Kensington Palace. A bit pricey for a family of five but how often do you have the chance to leisurely dine in such a setting? Had a beautiful sunny afternoon so sat outside. The wait staff was professional and surprisingly friendly. Service was prompt, too. The tea was served in beautiful china and was delicious. The food was fresh, tasty, and beautifully presented. The only reason this is four stars instead of five is the washrooms that customers are directed to are little more than clean outhouses. Not exactly five star. Everything else was superb.

Every time I visit London I make sure I time my visit to the Hyde Park and Kensington Palace area to take advantage of having a wonderful breakfast/brunch or tea in this unique building which formerly served as protection for delicate plants belonging to the residents of the palace next door. Today it is an elegant, lofty, sun-filled (if you're lucky) space where you can feel pampered and recover from all that walking visiting London demands. I love ordering a French press coffee and visiting the buffet table and selecting pastries and delicacies to savour wih it. A truly unique experience.

Stopped for a very much needed break during our visit to Kew. Capochino coffee good value for money and very tasty.

Bellissima la location, staff cordiale ed estremamente gentile. Ottimo il cibo.Suggerimento: anche se l'orangerie è una TEAHOUSE, offre comunque alcuni piatti principali: forse qualche scelta in più, tra i piatti principali, la renderebbe perfetta!

Cannizzaro House has new owners ...... and boy, does it show! Renovations are afoot, with one of the major changes happening in The Orangerie. New decor and new menus - all looking good so far. We had a light lunch sitting outside on the veranda of the charcuterie board and the Cobb salad - both were delicious and served quickly by lovely staff. All in all, a great experience - keep it up!!!

The perfect setting for a lovely afternoon tea! Delicious, fresh finger sandwiches, warm and light fruit scones - and tasty cakes & fancies! Oh, and if you would like more - not a problem! At £25, a great value afternoon tea which we will definitely be revisiting.

As locals, we go to Cannizaro House regularly for coffee, drinks and breakfast. With two little dogs, we have always received a warm welcome and find it easy and convenient.Breakfast menu is small but lovely - we could eat everything, it all looks delicious!The only problem we always find is that the service is terribly slow! To catch a waiter's eye to order is difficult enough, and you almost feel like asking for the bill at the same time because that can take forever! Whilst I appreciate the hotel has a laid back and relaxed atmosphere, the service is sometimes at a dead stop!We have never found parking a problem (just remember to get a ticket when you leave from reception), and the grounds with the park beyond are lovely to take a stroll around.

We live locally to Cannizaro Hotel and have been going there over many years for coffee, afternoon tea, lunch and the occasional overnight stay. It's certainly had its ups and downs but until recently (prior to the reasonably new Orangery extension) it was a charming place which welcomed everyone including children and dogs.Since the Orangery was built the staff have become extremely rude and to say you don't feel welcome is an understatement. They are unfriendly and come armed with a huge list of Do's and Don'ts should you put a foot out of line to the point that you feel frightened to breathe - don't sit on those seats, don't sit at this end or that, don't touch the orange trees ....! They seem to fail to understand that people go there and spend their hard earned money in order to relax and unwind, not to feel tense and be 'told off'. Recently we received a severe scolding about using the car park by an especially rude receptionist who is clearly in the wrong job as courtesy completely eludes her.Since this last incident we will no longer be using this hotel. We had considered using it for a family function but will now take our business elsewhere. Nor will we be recommending this place which we had done so enthusiastically before. Such a shame that the management does not have the foresight to welcome, in a fitting manner, both locals and visitors to this beautiful part of London. I notice that the management only replies to the positive comments placed here. Maybe they should start listening to the negative ones - pride before a fall!

As we live locally you'd expect we'd visit here more regularly. So, for a change we thought we'd pop in. The Orangerie is lovely, nicely set out and comfortable. The menu is limited but adequate for what is designed to be a light eatery.We had the plaice and the asparagus salad. Both meals were delicious. My only gripe would be that no-one mentioned the children's menu and so we bought breadsticks and olives which came to £8, far too expensive for a small portion.It's a great place for an informal lunch, especially during the week when people on Cannizzaro park aren't trampling through.

On 31 May 2014 we had lunch at Cannizaro House and arrived without booking and requested a table in the Orangerie which is a beautiful contemporary extension to the the stately Cannizaro Hotel. We were greeted by friendly staff and shown to our table. Although the restaurant was busy the chefs seemed relaxed and in control. Since this was a fast lunch as we were on our way to another appointment we ordered a nice Italian Rose Wine and the Plancha Plaice as our mains. We were offered complementary nibbles and the overall service was efficient and well spaced. The food was very well presented with good combination of flavours and at only 14 Pounds a dish was good value for money. Overall experience was good and we will recommend this venue to friends.

I had been walking all afternoon and was famished! I ordered a sampler of prosciutto, salami, etc. with bread. Then I needed cheeses. Couldn't eat it all, but it was oh so yummy! The waitress was a good sport!

We visited this hotel last Sunday afternoon after a walk in the park with my family. We headed for the Orangerie a newly built extension and found that it was very busy. The place looked stunning so we asked the manager Fabrizio if there was a chance that we could have a table. He was so kind and convinced me to wait a little. the wait was definitely worth it as the service was outstanding. The staff was very busy with all the guests yet very receptive and willing to please. The food was beyond expectations. It was a truly wonderful experience.