The Only Way Is Fish in Epping Forest

I ordered my meal just before 5.30pm, nearly 2 hours later all I was told was “I’m sure it’s on the way”!!!!

I’ve never been to a chippy with such a great variety of food! I chose the 1/4 pounder with cheese - it was DELISH! The staff are great, and chips were perfect, with extra salt and vinegar as I requested! Curry sauce was also a great consistency and complimented the chips so well. Thank you TOWIF! I will be coming back!

I am disgusted by the experience here. The food was downright terrible—tasteless and soggy chips that seemed like they'd been sitting out for ages. To make it worse, the staff was rude and full of attitude, making the whole experience unbearable. I would never recommend this place to anyone. Avoid it if you want a decent meal and decent service!

Great turnaround. Best chips in the area and great service :)))

A very long wait tonight, over 90 mins!

really friendly staff great food definitely would recommend

Drink missing from order battered sausage and sav cold Fish greasy

Never disappointed, friendly delivery, food is always amazing, personally I can’t fault this establishment love it👍

Absolutely divine! The flavors were incredible.”

Pie was burnt, my daughter’s cod bites were cold and tasted of ammonia and her fruit shoot bottle wasn’t in the order. Won’t be using again.

I actually can’t think of a downside, I’ve had nothing but excellent food, service, and experience with the only way is fish, I order regularly and don’t go elsewhere, love it.

Freezing cold waited an hour and half. Time kept changing.

Brilliant food and great staff. Honestly some of the best chips I’ve had.

Very poor , food was extremely disappointing , we had a long day and a chipping would of been nice , the chips was like stones (hard and dry) they man that served me , was extremely rude and seemed to be highly distracted , there was no welcome when I came into the shop , I had to get his attention as he was sat put the back on his phone , overall very poor service all round and would not recommend !!

Order was freezing cold. I had called at 8:40 to make sure the order was ok we had a time slot of 8:40- 9:00 pm you are 6 minutes away. I had to re cook the chicken and chips of one of them and threw half of mine away. First order very disappointed.

Fantastic fish n chips. So much for your money. The haddock was exceptional.

Disgusting food was cold gave to dog won’t be ordering from them again

Order took 2 hours and arrived cold and not edible.

Love that I can get steamed fish thank you

The best fish and chips we've had for a very long time. The cod was flavoursome and the chips were cooked to perfection, not at all greasy or soggy. Fabulous, thank you. Would go there again if we didn't live in the East Midlands......!

Ordered through just eat ....when the food turned up it was completely wrong....chips were hard like they'd been sitting for a while ....instead of double jointed wings they sent a chicken I would nt even give to the dog ....they also sent these hot wing things that were disgusting.....when I phoned they told me that they had tried to ring me which was a blatant lie as I had no missed calls ....the meal went straight into the bin .....its a shame because the week before I had some lovely food from there ........it ll be a while before I go back after that experience

Visited here one lunch time, when I walked in the music was extremely loud , I tried calling for a member of staff but couldn't be heard. When he did notice me, he wasn't exactly polite, the chips I received were more scraps than chips,and the pie wasn't hot, just luke warm. Plus the prices are more expensive than other shops. It has gone downhill over the past couple of years.

As always excellent food delivered by friendly staff.👍

The best fish and chip shop in Essex’s. I’m from bristol but I go visit my family there and this is my go to place EVERTIME!

Everything was cold, waited for an hour for cold food

Great effort by the guys to deliver to a hard to find location. Got here in the end and the food was still hot! That's service!

Really enjoyed the fish and chips. Thankyou

Early delivery is fine, but once again we didn't get all the order. A couple of phone calls and 30 mins later the rest of the order arrives, meanwhile everything is now cold. This happens far to often with this place.

Unfortunately it was delivered to the wrong address….

Nice - but disappointing not hot!!

Bought a half chicken and chips and the chicken was raw in the middle. I took it back and they blamed it on incorrect instructions from the supplier!!! This place use to be great but something must have changed as they don't even know how to cook anymore.

Everything was good EXCEPT TEMPURA PRAWNS THEY WERE OVER COOKED and not edible

Could collect quickly but missed my daughters chicken nuggets off the order. Had to go back to the shop to get them, by the time I got home my dinner was cold.

excellent take away food is quality

Your noramaly send great food but today what a let down pie was hard and not steak and ale onion rings stone cold and the chips was for the first time uneatable i never leave bad feed back but this time you needed to know

That was disgusting, chips were basically cold and rock solid. The pies were cold and can tell they've been sitting there for ages. The apple pies were un eatable so we had to throw them.

chips was vile rock hard all brown and green

I'm staying locally for work for past 2 weeks, been here 3 times now, I always ask if the chips are fresh and low behold they are hard and dry as been sat for ages, nearly broke my teeth, should have learnt from the first time, its such an insult as I'd pay more for chips that aren't dry, I'm from Cornwall, shocking chips. Avoid I'm afraid as it's the fact they lie to your face. Despite being pleasantly served. Missing out big time when hardly any chip shops this way!! PS me and others are not interested in your boring excuse to my above complaint, take it or leave I do not care one bit.

My food is always nice here inder and Steve always ready with my order prompt and very friendly highly recommend try the whole menu lots of very nice food and customer service

Just had the most delicious chips here. Nicer than I've had for ages from anywhere. Well done and thank you

Just had half cooked scampi ,how can a fish shop mess scampi up never will I wast my money in this shop again

It’s changed hands since I last ate there and you can completely tell. Not sure what’s going on with the oil but it made all the fried food taste bad and has left a bad taste in my mouth. A big shame and will be my last visit

The chips tasted like they were cooked last Xmas. Very bizarre. I wouldn’t mind paying the prices for freshly cooked chips but these were defo cooked before I was born. From potatoes harvested BC!

The haddock was absolutely awful and the chicken was dry sorry it has gone down hill and I wouldn’t order there again

I live very close by and took way over an hour to deliver, food arrived cold and soggy, ordered a mars in batter, dairy milk bar in batter came and it was rock hard. I will never order from here again with the exception of a rare occasion I will collect instead. Waste of time and money.

What a great couple of burgers!

Lovely fishburger , all food was nice

The Only Way is Fish have supplied the food for our Camping & Caravanning Club Christmas party for the last couple of years and after reading a few reviews we were a bit anxious about ordering through them again for last Saturday but we need not have worried! They delivered over 40 portions of fish&chips, sausages & chips, saveloy & chips, pie & chips and chicken nuggets & chips bang on time and piping hot. Everyone thoroughly enjoyed their food so many thanks to The Only Way is Fish!

Good food quality and quick delivery.

The haddock cooked to perfection. We had it twice, and both times it was delicious. Selected small chips; the serving size was significantly larger than what was anticipated.

Hot, tasty and plentiful. Just how fish n chips should be.

Food of good quality. Portion size large.

Fish was cooked well, chips okay, lots of small crispy bits. But the man who served us seemed to have an attitude problem like he didn't want to be there. A course in customer relations wouldn't go amiss.

2x kids cod bites & Chips 1 Battered sausage & Chips 1 portion of Chips and a buttered roll how on earth can you get this wrong!! sad to say not the first time but it will definitely be the last

Lovely fresh fish and chips. Great to have as a local

Waited an hour , food didn’t arrive. Supposedly delivered to the wrong address despite having over 20 orders from this place. Won’t refund. Avoid.

Waited over an hour for food , eventually called - they say they delivered it. Conveniently they’re now closed so no food, no refund. Absolutely shocking service do not use.

This chippy is our local and never disappoint, fantastic portion sizes and good value for money compared with some other chippys we have been to. Always have the cod which is always cooked perfectly- white and flaky.

Food is okay but very overpriced. Paid £5 for a role and a batter sausage Customer service is terrible. Very blunt and rude asked him to cut my sausage and batter and put it in a role he chucked it all in the bag without cutting it and not doing what i asked for Ill only come here if im staving but rather go tesco and get a meal deal after that

Fish and chips were barely warm. We’ve had much better meals from here.

Food was inedible. Probably the worst food I’ve ever seen . Couldn’t eat . Tasted like chemicals . Had to throw this in the bin

Opened my box of cheese chips to look like this !! I’m disappointed because I have been here many times before and the food was lovely but this time it was not. There was barely any chips in the box and the cheese wasn’t melted,I have got to say I am very disappointed.

This review is about the owner and his friends and not the takeaway as I have never been there, however having experienced his behaviour along with his friends at another establishment I would never in a million years give this arrogant aggressive disrespectful man my trade. You should know that he and his friends think is is okay to go to a restaurant that have families seated and use the c word and any other expletives they could think off as loud as they want with children seated next to them, they actually asked members of the restaurant staff ‘Do you know who I am’, as if that made it alright. I have never experienced such disrespectful, arrogant, aggressive behaviour in a restaurant, where a group of customers think that because they also own an establishment close by that they are special.. well you know what, you’re not!! In fact your behaviour was disgusting and for that alone I would never ever give you my custom.

Overpriced and the wings are hardly edible

The food was very fresh & hot. I ordered an extra tartare sauce for a charge of £1.95, it came in the tiniest pot & wasn’t even half full! I think that charge is absolutely shocking. Not a happy customer as that ruined it for me

Consistently good, ribs were amazing

Great fish and chips, and great service. Everyone enjoyed. Thanks.

Always delicious and hot. Large chips easily feeds 2 adults and 2 kids, ideal.

Cod was greasy and batter was not crisp, just soggy, couldn’t eat it. Quality seems to be declining over the past year, which is a shame as it used to be very good. But there’s been repeated problems recently👋

The cod batter was really hard and the fish very dry. I think it was left over from yesterday and deep fried again to send out

Best place for some chippies after a few pints with the lads. Great management!

Part of the order missing part of the order incorrect attempted to call the restaurant for 20 minutes with no luck absolutely terrible service

Absolutely terrible part of the order was missing I spent 10 minutes trying to reach them on the phone with no answer not the first time I've had items missing from my order either

Lovely fish and chips - ordered a senior cod and chips for my mum and was just the right size

Just fancied pie and chips . Served by a boy sweeping the shop. Didn't even wash his hands , just to get home and see the pathetic box of chips. Scraping the barrel and burnt curry sauce . This place use to be beautiful, what a let down . Lost my custom

Excellent food. And in good order.

Prawns in Tempura batter were not they where in breadcrumbs and watery as though cooked straight from frozen

Food quality has deteriorated. Chicken burgers were drenched in mayo, fish was anemic, chips cold and over cooked. Will now be ordering elsewhere as last few times have been too disappointing.

“Spicy” Chicken burger was awful! Chicken & Bun both completely soggy because a desert spoon of mayo was smothered all over it with one soggy bit of lettuce leaf in the burger and zero spice let alone seasoning on the “burger” Very disappointing after just moving to the area and this is the first place we tried.

2.50 for a peice of chicken that looks like dog food. Embarrassing to call yourself a food vendor when your kicking out food like this. Time was 3pm so can't even say it's been sat there all day. Time to improve chaps

Very good fish cooked just right

The calamari was saturated with breadcrumbs (must been home made) and it wasn’t nice at all, the chicken nuggets were watery, ended up in the bin. Waste of the money. I won’t be using again. Delivery was early and the drop off driver was polite and respectful for the property.

Terrible service, half the order missing, rude staff. Wouldn’t order again.

Terrible service, we received half the order and got told they could deliver the rest tomorrow!

The food is let down by the service of those in the shop. Our order arrived a few minutes late but items were missing. Shop employees were very abrupt, rude, and unhelpful. Missing items were replaced but these were also late. We will not be ordering from here again.

Definitely best fish & chips around, great quality & fresh just a shame they don’t put the piece of lemon & the tartar sauce in the box anymore, especially considering the price - also forgot my 2 gherkins on this order! Won’t stop me re-ordering though

I ordered 2 large chips and a chip roll. Only one large chips came and the chip roll was just a buttered roll, no chips (chip roll comes with its own chips right). Delivery person was very chatty, I just hope she didn’t have anyone else’s food to be delivered otherwise it would have been stone cold!

The food was great as was the service didn't have to wait long, not a very nice waiting area.

Pie was soggy. And I don't think I have ever had gravy so thin.

Pie & mash not so good today - it tasted different to what I’ve had before, had a kind of sweet taste! Also mash very lumpy

This was an absolutely awful savaloy and chips, rock hard savaloy and and rock hard chips. This place use to be excellent before it was taken over now it’s dreadful. 3rd time I’ve tried and the same every time. Never again!

Food was really good, however think the £4.50 delivery fee is a bit steep!

Nice fish and massive chips portion! We order one and were not able to finish it. Fish size just about right! Will order again!

Proper filth chicken was raw chips were crap manager Graham don't have a clue about hygiene wouldn't let him near a broom let alone food never again

I ordered my food for 6pm for a reason I understand why they did it cos they had nothing to do at the time I order it but they would think they ordered it for that time for a reason and when I got home it was cold

Nice chips and service very good

Chips dry and over cooked, curry sauce like water, mushy peas rock hard and watery and fish dry in crunchy overcooked batter! Disgusting

Food was lovely, slightly late but kept us informed and have us a free bottle of drink. Would recommend, great quality food.

first time here! cod and chips followed by a cheeky battered mars bar! was absolutely delicious! friendly helpful staff would definitely recommend 👍 well done guys

This place has massively gone down hill. This used to be one of our favourite fish and chips locally but not anymore. The portion sizes have shrunk and the prices have gone up. The most shocking part was we ordered an extra tar tar sauce for £1.75 thinking it would be a little tub of it…turned out to be 1 tiny sachet that normally places give out for free or charge 10p max!