Manor Fish Bar in Epping Forest

Top best food since the revamped. Best food in town Everything was fresh and delivered on time AAA+++ must try

Used to love this Chinese.. only had it once since they apparently 'revamped' the Web site. Food in bag was actually dripping with grease !! Yuck!! And the rice was so stodgy I had to literally cut it with a knife. I'd been dreaming of my fave chinese all day....Well disappointed ☹️🥺 And what's with the £1.50 delivery and service charge?? Am I paying for their revamped updates. Don't think I'll be going back anytime soon. 😒

Wonderful food. Fantastic Staff.

BEST in Chigwell excellent customer service and great food gets better each time would recommend 10/10

Beat food in town Tasty and fresh! Excellent service AAA+++

Great food and friendly staff every time! Wouldn't eat Chinese anywhere else anymore absolutely amazing food, highly recommended 👌

Prices doesn’t match the standard food. 1 in 3 is good, honestly the best policy x

This is my favourite place for Chinese food because the food is so yummy and the staff are friendly and as regulars to the shop whilst we wait we like to have a little chat and admire the fish tank. Thank you for going and above beyond for your customers and for your exceptional customer service. The chips are the best!

Amazing food, great customer service, I go here every week and it is consistently fantastic.

Good food, friendly service and fast delivery. We never had a bad experience. Must try

Best chinese and thai food I have tasted

Always great food. Excellent service and they’re always so polite!

Had a delivery tonight. From the phone call to the delivery and the eating all was perfect. Deep fried squirt was exceptional. Every order I place always arrives perfect. Well done

Best Chinese. I have ever tasted Plus the service is an 11 out of 10

Best Chinese in Chigwell Excellent Quality and fresh

Really great food and good service workers are lovely delivery is also speedy

Lovely food, good customer service. Food came on time. Best Chinese in the area. Will recommend to my friends and family.

our normal takeaway not any more delivery time quoted 45 min our last 2 orders were over a hour late (1hr 50 min ) & cold phoned to ask where order was told on its way arrived 20 min later & cold poor value over £50 no customer service no more orders from. me

Best Chinese in the area Top quality AAA+++ Excellent

Good food nothing that can really complain about. It’s nice knowing there’s a reliable Chinese down the road to me that make good high quality food for a reasonable price 5 stars.

Been using this Chinese for many years great staff great food good service

My only disappointment is that they don't take over next door and open a restaurant. The food has always been of high quality.

Very tasty food and very friendly staff

THE WORST EVER THROW YOUR MONEY IN THE GUTTER RIBS WERE SO SALTY EVEN THE DOG REFUSED THEM.EVERY THING WAS COLD OVER AN HOUR TO BE DELIVERED SO DISAPPOINTED OUR FRIEND TOLD US IT WAS NICE LOL SO SO BAD PLEASE AVOID TERRIBLE

Always such lovely food. We order from here often and it's always a real treat. Thank you Manor 😊

Beautiful food and the staff are amazing 👏

Far to much salt in the food. The chicken was rubbery. I wont be going there again. Did nt enjoy the food at all

Good food and best service, come back again. The food is conparable to chinatown excellent top quality. Try their chow mein and salt and pepper chips.

very Disappointed...food was COLD NOT HOT ...

Lovely considerate delivery man whom followed precise instructions regarding delivery. Lovely food as always.

Absolute disgusting customer service!! Promised a refund on my order within 48 hours as I hadn't received it after 2 hours and the food had been driving round for 1 hour in a car!! No refund received and paid nearly £50 for freezing cold food!!

Excellent food. There is some delay during weekend but worth the wait as the Chinese is best in the whole area. Been coming here for 20 years. Got to try their chow menu and ribs.

Busy busy busy but worth the wait.

Hi my name is Sornia. I just had a delivery, OMG I had was to call and ask who cooked the food. When I tell you sah food nice food, and mouth watering big time. My son was on his way home from school one day, and saw this restaurant while he was on the school bus. He came home and said he wanted Chinese food for dinner... ever since then I can't stop buying this food. Mi sah the food bad... when it comes to Jamaicans, they are very hard to please with their food. I can assure you that this food is the bummmmm..., try it for yourselves. Nuff blessings Chef, and Staffs 👨‍🍳 🙏. One day I will come, and dine with my family.

Best Chinese in town. Never disappoint. Must have crispy chilli beef, aromatic duck. Oh and the curry sauce is just amazing.

best chinese takeaway I ever had . Good prices , food always fresh and tasty .

We ordered here on Saturday. Honestly, I've never been so disappointed with a takeaway. I don't understand how it's possible to make food so bland yet have so many unpleasant overpowering flavours. The Chicken in Black Bean Sauce is an excellent example. It tasted exclusively of green peppers. Which is what made up about 90% of it. The smoked chicken was the only thing that was passably edible. Don't get me started on the chow mein. Absolutely terrible. We ended up eating less than a quarter of the £50+ order. Never again.

I have to say the service at The Manor is absolutely outstanding! The food is beautiful and I would not go to any other Chinese. I have to say, a rarity occurred where a part of my order was missing, but this was rectified with decorum when the owner of the establishment drove to my house to deliver a whole new order, and even threw in some extras! This is the level of customer service that everyone should aspire to, going above and beyond never goes unmissed so thank you so much to you all!

Excellent food was the best I tried in the area A+++ Food was crispy piping hot Have to try their chicken chow mein curry with chips Salt and pepper better than chinatown

Fish and chips was awful and not fresh. Do not eat here at all!

The food is delicious and excellent customer service. Would come back here again.

Last night I ordered some Chinese ,and my fryer squid was so hard and I broke my tooth,that staff have to try what food they give to customers,I will complain I no want to pay dentist bill,because they give me hard food ,to make damage in my mouth , I’m not a British so I don’t know what to do at the moment but I will find out,maybe I speak with someone like No win No fee or citizen advice,just is no fear I pay for food and the end I didn’t eat my dinner and one broken tooth 😢😢😢

I will keep this short and not so sweet. We’ve used Manor for a little while up to this review A few months prior to this order we actually went to the shop and got takeaway. The price was reasonable for what we always have for a family of 4. The food was generally good although they didn’t take much notice of the notes when ordering, ie… when ordering Singapore Rice Noodles we’d ask light spice as a child was eating and this was the only dish she could eat due to allergies. Well more often than not it would come hot. Nether the less back to the review. So to the order after the physical visit. We’re ordered via a well known app, only to find the cost has gone up tremendously. We thought of maybe it’sa one of mistake and paid. In the following order the amount has gone up even more. So I rolled back thru the orders of made in the past and Manor had added a minimum of 75p right up to £1.50 per item extra when ordering using the well known app. I also took information from their website menu. So what use to be an average cost between 38-40 pounds. Rocketed to 50-55 for danger Meal. I mean I know they gotta pay for taxi or some bloke using their own car for business use to deliver these. But that much of an increase is s bit of s P take. Unfortunately for them we’ve gone back to our original Chinese in Chigwell Row, yes the prices are slightly high, but the meals are far superior.

I do order every week at least once. I felt I can’t live without manor. Food just Yammy. Colleagues and delivery driver are very friendly. Delivery always on time. ❤️❤️❤️❤️❤️❤️❤️❤️❤️👅🇬🇧🇬🇧🚗🚗💴

Great food delivered promptly and love the people here.Have used restaurant for 30 years and supporting local business. In fact going to call them later.

Great service, good food! best Chinese takeaway.....Mr Singh

Customer service is extremely poor. Kung po dish is just sweet and sour sause with some chillis in it. We asked to see uf this was virrect and they just laughed at us which is extremely disrespectful

First time order delivery on time food absolutely wonderful highly recommend

The food is better than average but the delivery times are very, very long. It is worth the wait and on exceptionally bad days the restaurant makes good on any promise of future discount or o cludrs extras when it finally arrives. If you want good food. Sometimes you have to wait.

Food is always lovely. One big problem is delivery, they either don't have enough drivers or take on too many delivery orders had to wait over 2 hours for food!!!

Our favourite Chinese takeaway. We have ordered from here regularly over several years. The food is fresh and delicious and much more natural tasting than many. Yes, delivery takes awhile on a Friday night but we are well aware so try to order in advance. They always tell us the wait time and usually it’s accurate. Customer service is always good over the phone, and when it’s delivered.

Very disappointed tonight, have used manor for years but sorry to say won't be again, tried different dishes tonight, shredded beef, well i don't know why its called shredded beef, I never found any beef in it, just a lot of crispy batter, all stuck together in the tray as if it had been there ages, ordered prawn balls, expected sauce with it, but didn't come, definitely changed over the last year, not for the best I'd say,

Best ever Chinese i ever had. Cann't stop myself ordering from them every week. Singapore fried rice and beef with black been sauce and prawn balls are my favourite. Friendly environment. Love ordering from them.

So, my food doesn't arrive for an hour and ten minutes. A call to the restaurant to complain is described as 'threatening'. It's the same stuff you can get everywhere. Avoid.

Excellent , exceptional quality food delivered on time and reasonably priced will be ordering again very soon

Good food used them for probably 20yrs. Delivery service always longer than your told & no communication food can be cold. Told them lots of times it never improves. Collect do not order delivery its hopeless.

Good quality of local Chinese food , i order couple of dishes and taste really authentic and fresh. Good customer service and friendly environment, will definitely order againn!

Worst Chinese food in Essex the staff are rude in particular the young lady she is awful and has zero customer service.Please avoid

If you are prepared to wait 2 hours after you've ordered this shambles is for you. Do not order on a Saturday night either. They are next to useless. Avoid!!!!

Lovely meal, if it arrives on time. Avoid Saturday night if you don't want to wait over an hour and a half. Rubbish delivery times

My sweet & sour sauce was delivered to me Cold. Will never purchase food from this restaurant again.

Don’t bother. Absolutely disgusting. Waited 90 mins and the food was cold. Waste of money. Go to Chigwell Chinese instead.

Ordered in person, told 20 minutes for the food to be ready, still here after an hour

Got a takeaway for my son. Two dishes came to almost £20 which is strikingly more than any other Chinese. The food was average and a bit greasy, and the oil tasted old. Not terrible but not worth the extra money.

Been having chinease from here for a couple of years. Has always arrived hot. On time . Plentiful and very tasty. I have tried many local Chinese and nothing else comes close. I am a tricky customer and always ask for things that are not standard and ask for certain dishes with no veg and up to now they are still spot on every time. Well done !

As a long standing customer returning to purchase food from this restaurant on a regular basis, I am absolutely appalled at the manners and attitude of the member of staff answering the telephone, who refused to give her name. This was not the first occasion that the member of staff has been rude. If the food wasn’t above average and there was more option locally I would most definitely recommend customers go elsewhere! .

Waited 1 1/2 for delivery and when it came it was cold not value for money.

Spent nearly £40, waited an hour and a half, Food was cold, and to be honest not very nice at all!! Chicken in yellow bean was disgusting, the sweet and sour sauce was literally just vinegar, the chips where hanging out of the top of the bag (freezing cold obv!) The delivery guy knew he had messed up as he basically through the food at me and run away!! My dad used to bring me here for special occasion and it used to be the best Chinese around (Mr Ken was always fantastic) but unfortunately that is a thing of the past, will not be ordering for here again!!!

Good place to go for some fish and chips. Quick and fast service.

Disappointing! Ordered £40 worth of food online, for it to be delivered cold and tasteless two hours later, following two phone calls chasing it! This certainly isn't how I was planning to spend my evening and neither should any of you! Will not be ordering again after today's experience. There are many other takeaways that provide much better service and value for your money.

Appalling wait times, was told 30 minutes for take away took 1 hour 10 minutes Avoid if you want to eat at a particular time. I have a 8 year grumpy child now who hasn’t eaten.

Ordered using user eats, order took over 2 hours to arrive,after 2 hours I tried to call to ask for an ETA on the order but they had taken the phone off the hook.

Yum! yum! yum! Absolutely gorgeous, really tasty, not greasy at all like some take aways. Bit more expensive than our usual Chinese but so worth it. You pay for what you get. Will definitely be ordering again xx

Had a takeaway last nit appalling I threw it away after one mouth full.ordered prawn rice like slips had thai red curry well the chicken processed and a terrible taste going back to chigwell Chinese

Don’t bother unless you are prepared to wait a long time. Placed order with this Chinese takeaway and had already waited 2.5 hours, tried to phone and couldn’t get through and obviously by then we were all really hungry, order confirmation 45min for delivery which wasn’t true. Finally got through on phone and told it was not even cooked yet, and we would have to wait another 1.5 hours. Advised how many orders they had to cook, well i suggest you take the amount you can cope with. We had to find somewhere else quickly because having to wait that time for our meal was ridiculous. If we had been told it would be 4 hours when ordering I certainly wouldn’t have bothered . We rate them 1 star for picking up the phone 1 hour later.

Not as good as ot used to be takes to long for you food and if you go up there to order at the door still takes forever only interested in on line orders such a same used to b such a great place wont b going there no more customer service not good at all

Waited an hour for my delivery when I phoned got what sounded like a young girl with attitude needs some customer service training I feel didn't seem to care if I got my order or not terrible service will not be using this place again

Bought chips from this takeaway, there was no salt or vinegar added, I request counter staff to add salt and vinegar in top of the chips, she took bag of chips backside of the kitchen area and after couple of minutes come out from the kitchen and handover me the bag of chips. When I came home I open the chips bag there was surprise for me, NO SALT and VINEGAR was added on the chips they just handover me the bag as it is just to save their salt and vinegar. Check your order before your leave this premises.

Very very poor service!! Order takes over an hour to arrive, food is Luke warm and have the order is missing!!! Call to speak to the manager and get told he's doesn't work there anymore. The girl on the phone sounds incredibly juvenile and has an attitude problem, doesn't seems to care and gives the rudest excuses! Avoid ordering in this shambles of a Chinese! They should be banned from deliveries!

Food turned up late and all the fish dishes came cold(fried squid and prawns) seems like I got someones leftovers. The only reason they get a 2 is because my wife enjoyed her ribs and the satay(even though it was cold)

Ordered once before and the food was really good. Ordered again and taken over two hours since I placed the order. You couldn’t even call them. So disappointed!

AVOID!! Food took over 2 hours to turn up and it was lukewarm, they also didn’t deliver my drinks either..when I eventually got through to someone they told I can have 15% off my next order and that I still won’t receive my drinks they forgot..customer service is shocking!! Don’t waste your money

Can’t fault the food here but I was shocked when I got home and opened my Cantonese spring rolls!! 4 of the skinniest spring rolls I have ever seen, prob the size of my ring finger and charged nearly a fiver!!! Come on Manor, you can do better then this, I wouldn’t mind if there was meat in there!!

Very good food. Shame there is no fish and chips anymore. That's what we usually had with some chinese on the side.

Waited over 2 hours for delivery,no updates why,food was average when delivered.

The best Chinese take away in town. Never fail to disappoint. Must try HK style sweet and sour chicken and the curry sauce. Is the best.

First time ordering from here, very disappointed with the food. Our chow mein was packed in a bit of foil like some left overs. The fried chicken was rock hard again, like a left over being over fried. The salt an pepper prawns, we couldn’t bite in to. Over all everything was rock hard and un eatable. Very disappointed.

Customer service was very poor staff didn’t seem to care, my food was left sitting on the side for more than 10 mins before the staff member could be bothered to tell me it was ready, got home and it was cold. Not sure if it’s changed hands but it was extremely poor and I definitely won’t be going back.

Best chinese, I've got my chinese from here for decades. I have tried others when I moved but always go back to the best :)

Sorry Manor Chinese. we have been going there for six years since we moved to the area. Found out the other week that you are no longer doing fish and chips. Now just Chinese only. Not only that but now you have refurbished you have put your prices up as well. Such a shame as the food is good but not for our pockets.

Wow was shocked on portion sizes deep fried shredded beef £730 for half a size portion not happy at all won't be ordering from here again.

Have had to wait nearly 2hrs for food to arrive still waiting no customer care tried phoning not very helpfull jst coming up with excuse

After a 1 hour and 40 mins wait for my Chinese delivery i called to see where my delivery was and was told it is on its way , it took another 20 min before turning up stone cold, 2 hour wait for cold Chinese food. phoned them back and they gave me the impression they didn't care, just said they have been busy( As if thats ok to deliver cold food to customers ?????)t very bad ! wont be using them again!

After a 1 hour and 40 mins wait for my Chinese delivery i called to see where my delivery was and was told it is on its way , it took another 20 min before turning up stone cold, 2 hour wait for cold Chinese food. phoned them back and they gave me the impression they didn't care, just said they have been busy( As if thats ok to deliver cold food to customers ?????)t very bad ! wont be using them again!

I have been a customer for around 30 years, which speaks for its self. I enjoy their food from both the fish bar and Chinese. The staff are friendly and eager to please. I have only had a couple of miner problems during those 30 years which have been corrected without a fuss. There’s nowhere I would rather go for a takeaway. Highly recommended..

Order at 9pm, food comes at 10.50pm (ETA was 30mins), bearing in mind I live a 5 mins walk. Call the restaurant several times they don’t answer (they shut at 9.30pm). Go to restaurant at 10.30pm the staff says through the doors manager will be here in 10 mins. 10.50pm no manager in sight but I get a call from girlfriend saying food now delivered. Leave the restaurant to go home, food is cold and the seafood chow mien has beef and chicken - probably wouldn’t mind if we ate meat but we don’t!

I’m so disappointed in this evening’s order, have been coming to the Manor for years, always got their fish and chips. I ordered 3 portion of chip shop chips and received 3 children portion size of oven French fries. I called up to speak to the manager who stated that they are using oven fries from now on even though they claim to be a fish and chip shop. I find this totally unacceptable and will never return. Such a shame Manor ☹️

Have been using the Manor for a year now and they have always been our no1 choice and we have always loved their food especially their chip shop chips. I was totally shocked and disappointed when I received tonight's order as the chip shop chips have suddenly turned into French fries and a half of the size. Such ashame and I won't be returning. Cmon Manor you claim to be a Fish & chip shop !!!!

Was introduced to this place by some friends and thought it would be pretty difficult for this place to sway me from my regular Chinese takeaway, but after trying their food me and my family now love it and it has replaced our local!!! What we particularly enjoy is the freshness and simplicity of their Chinese cuisine, not overly flavoured, overly spiced or salty like most Chinese takeaways and restaurants. Their food tastes fresh and authentic and you really do keep on going back for more! Really popular with locals, go any evening and the shop is packed with customers and delivery drivers going in and out the door. Extremely clean shop and this place has had a regular 5 star hygiene rating unlike other shops which barely meet the minimum rating, friendly owners and staff, fresh tasting food, prepared quickly and very good prices in comparison to other local Chinese takeaways.

Been going there for 15 years , food is tasty , especially the aromatic duck and they always give prawn crackers on decent spend.